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    4 views1 page

    Detalles

    Uploaded by

    maria_plua
    OCS

    Copyright:

    © All Rights Reserved
    Download as TXT, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Conclusion

    http://hdeskp.blogspot.com/
    IT
    SLA
    ITIL
    KPI
    FAQ
    CMDB
    CMS
    Altiris Software Development Kit (ASDK)
    http://itil.osiatis.es/Curso_ITIL/
    Gestin
    Gestin
    Gestin
    Gestin
    Gestin
    Gestin

    de Incidencias
    de Problemas
    de Cambios
    del Catlogo de Servicios
    Base de Conocimiento
    de la Configuracin

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