Citrix Xenapp 6.5 Advanced Administration: Citrix Course Cxa-301-1I Test Your Knowledge Answer Key

Citrix XenApp 6.
5 Advanced
Administration
Citrix Course CXA-301-1I
Test Your Knowledge Answer Key
Copyright 2011 Citrix Systems, Inc.
Citrix XenApp 6.5 Advanced

Administration
Test Your Knowledge Answer Key
October 2011
Version 1.0
Table of Contents
Module 1: Troubleshooting the XenApp Environment ..................................... 7
Test Your Knowledge: Troubleshooting the XenApp Environment .......................................... 9
Module 2: Scaling the XenApp Environment ................................................. 11

Test Your Knowledge: Scaling the XenApp Environment ...................................................... 13
Module 3: Creating Farm Redundancy ......................................................... 15

Test Your Knowledge: Creating Farm Redundancy .............................................................. 17
Module 4: Maintaining the XenApp Environment .......................................... 19

Test Your Knowledge: Maintaining the XenApp Environment ................................................ 21
Module 5: Optimizing the XenApp Environment ............................................ 23

Test Your Knowledge: Optimizing the XenApp Environment ................................................. 25
Module 6: Optimizing the User Environment ................................................. 27

Test Your Knowledge: Optimizing the User Environment ...................................................... 29
Module 7: Optimizing Printing ....................................................................... 31

Test Your Knowledge: Optimizing Printing ............................................................................ 33
Module 8: Securing XenApp ......................................................................... 35

Test Your Knowledge: SSL Certificates for External Access ................................................. 37
Test Your Knowledge: Securing XenApp .............................................................................. 38
Module 9: Monitoring XenApp with Standard Utilities ................................... 39

Test Your Knowledge: Monitoring Tools ............................................................................... 41
Module 10: Monitoring XenApp with EdgeSight ........................................... 43

Test Your Knowledge: Historical and Real-Time Data ........................................................... 45
Test Your Knowledge: Alerts ................................................................................................ 46
Test Your Knowledge: Active Application Monitoring ............................................................ 47
Module 1
Troubleshooting the
XenApp Environment
Test Your Knowledge: Troubleshooting the

XenApp Environment
1.
2.
3.
4.
5.
Logon issues are often associated with which of the following two settings? (Choose two.)
a. License settings
b. Firewall settings
c. Desktop settings
d. Self-service settings
e. User profile settings
Answers: a, d
A user attempts to reconnect to an existing session from a new user device but receives an
error message. Which of the following options is a possible reason for causing Workspace
Control to not function correctly?
a. Receiver configuration
b. Internet Explorer security settings
c. XenApp exclusions of Workspace Control
d. Web Interface requires anonymous connections
Answer: b
If a resource availability issue arises in a virtualized environment where two XenApp servers
are created through different server deployment methods, you should focus on any differences
in the agents installed and whether any of these agents need to be excluded from XenApp
virtual memory optimization.
a. True
b. False
Answer: a
Web Interface can be configured using which of the following options?
a. AppCenter
b. Merchandising Server
c. XenApp Management console
d. Web Interface Management console
Answer: d
Which of the following options can prevent the Citrix Receiver from installing on the user
device?
a. The user device is not configured for XenApp
b. The Receiver download requires Flash on the user device
c. The user does not have administrative permissions on the user device
Module 1: Troubleshooting the XenApp Environment
d.
The XenApp administrator must configure the Receiver to be installed on the required
operating system
Answer: c
10
Module 1: Troubleshooting the XenApp Environment
Module 2
Scaling the XenApp

Environment
12
Test Your Knowledge: Scaling the XenApp

Environment
1.
2.
3.
Which of the following options is not a recommendation or guideline for configuring your
XenApp farm for maximum scalability?
a. Create a new zone for each group of users.
b. Assign policies to groups rather than individual servers.
c. Create and test a pre-production pilot farm before releasing into production.
d. Review the network infrastructure design for the environment before farm
configuration.
Answer: a
In which management console or tool can you prepare a XenApp server for imaging and
provisioning?
a. AppCenter
b. XenApp Server Role Manager
c. Web Interface Management Console
d. XenApp Server Configuration tool
Answer: d
True or False: Any XenApp server can function as the data collector.
a. True
b. False
Answer: b. Only XenApp controller servers can become data collectors. Session host-only
servers cannot function as the data collector.
Module 2: Scaling the XenApp Environment
13
14
Module 3
Creating Farm
Redundancy
16
Test Your Knowledge: Creating Farm

Redundancy
1.
2.
3.
True or False: An additional datacenter location is required for business continuity in all
XenApp environments.
a. True
b. False
Answer: b. Determining the extent of configuration for disaster recovery is a business and
technical decision that requires strategic planning.
A worker group preference list is used for what purpose?
a. To assign users to groups
b. To increase the scalability of the farm
c. To ensure that users are directed to the appropriate servers
d. To set the preference and failover for servers in farms with multiple zones
Answer: c
Which is NOT an advantage of integrating Web Interface with Citrix NetScaler?
a. DNS round-robin
b. Increased security
c. Increased performance
d. Redundancy by load balancing the XML service and Web Interface servers
Answer: a
Module 3: Creating Farm Redundancy
17
18
Module 4
Maintaining the XenApp

Environment
20
Test Your Knowledge: Maintaining the

XenApp Environment
1.
2.
3.
Complete the following sentence. The XenApp Migration Center __________.

a. Is not compatible with XenApp 6.5
b. Provides an easy-to-use wizard interface that guides you through the various steps
required for migration
c. Uses Microsoft PowerShell cmdlets to migrate legacy farms automatically to the latest
version of XenApp
d. Upgrades all XenApp 6.0 server roles to XenApp 6.5 server roles and transfers all zone
and policy settings to the new data store
Answer: b
Which of the following are recommendations for maintaining the data store database? (Choose
two.)
a. Use Windows authentication.
b. Back up the data store regularly.
c. Host the data store on a XenApp server.
d. Designate data growth caps for each database.
Answer: a, b
True or False: XenApp servers should be restarted at least once a week.
a. True
b. False
Answer: a
Module 4: Maintaining the XenApp Environment
21
22
Module 5
Optimizing the XenApp

Environment
24
Test Your Knowledge: Optimizing the

XenApp Environment
1.
2.
3.
4.
5.
All of the following counters should be used when gathering baseline performance data of a
XenApp farm, except __________. (Fill in the blank.)
a. Device performance alert
b. Network transaction failure
c. System disk bottleneck alert
d. Generic application performance alert
Answer: a
When optimizing a Windows server, which area may also optimize XenApp?
a. IIS
b. Active Directory
c. Devices and Printers
d. Microsoft Management Console
Answer: b
Which two Performance Monitor counters should be used to determine which servers require
disk defragmentation? (Choose two.)
a. % Disk Idle Time
b. % Disk I/O Time
c. % Disk Read Time
d. % Disk Write Time
Answer: c, d
Citrix recommends which three of the following configurations for XenApp farms with Active
Directory in the environment? (Choose three.)
a. All servers should reside in the same domain.
b. The farm should span multiple Active Directory forests.
c. XenApp servers should be in their own Organizational Units (OUs).
d. The farm domain should have no trust relationships with non-Active Directory
domains.
Answer: a, c, d
Citrix recommends the following for optimizing data collectors, except __________ and
__________. (Fill in the two blanks.)
a. Each zone should have a backup data collector.
b. At least 50% of the hard disk space should be free.
c. Two NICs should be available for each data collector.
Module 5: Optimizing the XenApp Environment
25
6.
7.
26
d. Published applications should run on servers that are not data collectors.
Answer: b and c
Which application type would benefit from virtual memory optimization?
a. Reside on network shares
b. Have digitally signed components
c. Require that DLL memory addresses are temporary
d. Entail the application executable programmatically checks the DLL after it has been
loaded
Answer: c
When sizing VMs, you should be aware of the following specifications, except __________.
(Fill in the blank.)
a. Server count
b. Processor allocation
c. Memory allocation
d. Free hard disk space
Answer: a
Module 5: Optimizing the XenApp Environment
Module 6
Optimizing the User

Environment
28
Test Your Knowledge: Optimizing the User

Environment
1.
2.
3.
4.
5.
When determining application compatibility, you should test with an account with which
rights?
a. System
b. XenApp power user
c. Non-administrative
d. Local administrator on the user device
Answer: c
Applications that are streamed to a user device display as what type of sessions?
a. ICA
b. HDX
c. RDP
d. RADE
Answer: d
Which of the following features will not improve performance if disabled?
a. Animations
b. Wallpapers
c. Windows themes
d. User Account Control
Answer: d
Why should roaming user profiles be centralized with UPM in a XenApp environment?
a. To auto-create appropriate printers
b. To allow monitoring of user sessions
c. To provide connectivity to all XenApp servers
d. To ensure user settings are accessible from all XenApp servers
Answer: d
All of the following are profile solution recommendations, except __________. (Fill in the
blank.)
a. Avoid local profiles
b. Consider logon time
c. Disable folder redirection
d. Implement the simplest user profile solution that addresses requirements
Answer: d
Module 6: Optimizing the User Environment
29
30
Module 7
Optimizing Printing
32
Test Your Knowledge: Optimizing Printing

1.
2.
3.
4.
5.
Which utility is used to manage printer drivers on print servers?

a. Microsoft Role Manager
b. Citrix Print Policies Console
c. Citrix Delivery Services Console
d. Microsoft Print Management Console
Answer: d
Which mechanism is used to replicate printer drivers across all XenApp servers?
a. PowerShell
b. AppCenter
c. Print Detective
d. Printer driver policies in Active Directory
Answer: a
Which Universal Printing setting should be used for special drivers and print jobs that require
client-side reprocessing by the device-specific driver?
a. Universal printing print quality limit
b. Universal printing optimization defaults
c. Universal printing EMF processing mode
d. Universal printing image compression limit
Answer: c
Users report that print jobs appear garbled. Which two of the following options should be
investigated? (Choose two.)
a. Whether a non-native printer driver being used
b. Whether the Citrix Universal Printer is being used
c. Whether PowerShell scripts were executed correctly
d. Whether a Citrix universal printer driver is being used
e. Whether the driver mapping is not configured correctly for the affected printer
Answer: a, e
A user reports that his printers are not visible from within a published instance of Microsoft
Word. Which of the following questions would you investigate?
a. Is a non-native printer driver being used?
b. Are printers available in other published applications?
c. Are there policies prohibiting auto-creation of printers for this user?
d. Are other users, such as others in the same department, experiencing the same issue?
e. All of the above
Module 7: Optimizing Printing
33
6.
34
Answer: e
A user reports that the wrong printer shows as the default printer within her XenApp session.
Which of the following options is likely the reason for the issue?
a. The default printer is defined in a policy
b. No default printer is specified on the user device
c. No default printer is specified on the XenApp server
d. The session uses the default printer specified on the XenApp server to which the user
connected
Answer: a
Module 7: Optimizing Printing
Module 8
Securing XenApp
36
Test Your Knowledge: SSL Certificates for

External Access
Match each component in an external access scenario with the type of SSL certificate or certificates
that it requires.
None
Root certificate only
Server certificate only
Both root and server certificates
Component
SSL Certificate Type
User devices
Root certificate only
Access Gateway
Both root and server certificates
XenApp controller
Server certificate only
XenApp session-only host
None
Module 8: Securing XenApp
37
Test Your Knowledge: Securing XenApp

1.
2.
38
What is the minimum level of SQL server permissions a XenApp farm requires to install a
service pack?
a. db_owner
b. db_reader
c. db_writer
d. public
Answer: a
SmartAccess coordinates Access Gateway policies with what on XenApp?
a. Policies with filters
b. Policies without filters
c. XML service requests
d. SSL certificate checks
e. Endpoint analysis scan results
Answer: a
Module 8: Securing XenApp
Module 9
Monitoring XenApp with

Standard Utilities
40
Test Your Knowledge: Monitoring Tools

Based on each scenario, choose the appropriate solution from the following list:
Medevac
Event Log
Secure Ticket Authority log file
Desktop Director HDX Monitor
Scenario 1
A user can launch applications when connected to the internal network, but not when connecting
through Access Gateway.
Secure Ticket Authority log file
Use the STA log to verify that both ticket and data requests are received
Scenario 2
A user's primary printer is not auto-created. You suspect it is because the printer is not compatible.
Event Log
The Event Log will note if a printer is not auto created because it is not on the compatibility
list.
Scenario 3
A group of users at a branch office is complaining about video performance.
Desktop Director HDX Monitor
Use the HDX Monitor to investigate the HDX channel.
Scenario 4
A XenApp server is apparently running, but no user requests are directed to it.
Medevac
Medevac will check the state of services on a server; if a service is not functioning properly, the
server may not be included in load-balancing determinations
Module 9: Monitoring XenApp with Standard Utilities
41
42
Module 10
Monitoring XenApp with

EdgeSight
44
Test Your Knowledge: Historical and RealTime Data

1.
2.
A user is complaining of a slow logon time experienced within the last hour. Which tool would
you likely use to troubleshoot the issue?
a. User troubleshooter
b. Farm monitor
c. Device troubleshooter
d. Alert list
Answer: a
Which report type shows the reports that include high values for metrics?
a. Archive
b. Comparison
c. List
d. Summary
e. Top N
Answer: e
Module 10: Monitoring XenApp with EdgeSight
45
Test Your Knowledge: Alerts

1.
2.
3.
4.
5.
46
Which character functions as a wildcard in alert rules?

a. *
b. ?
c. &
d. %
Answer: d
True or False: When an alert is displayed in the console, it is possible that the associated files
containing the errors might not be available for download if data collection has not occurred.
a. True
b. False
Answer: a. The associated files may take additional time to upload.
Which alert action is not available in EdgeSight?
a. E-mail notification
b. SNMP trap
c. Run external executable
d. SMS message
Answer: d
What is the maximum number of performance alert conditions an alert rule should have?
a. 2
b. 3
c. 5
d. 10
Answer: b
How should you determine performance threshold values?
a. Investigate historical reports from your environment.
b. Investigate the alert list from your environment.
c. Accept the EdgeSight default values, which are normally correct.
d. Choose values based on best practices for your industry.
Answer: a
Test Your Knowledge: Active Application

Monitoring
1.
2.
Which EdgeSight component executes Active Application Monitoring scripts?

a. Console
b. Controller
c. Agent
d. Launcher
Answer: d
Which two XenApp performance alerts depend on Active Application Monitoring? (Choose
two.)
a. Application Response Failure
b. Application Response Time
c. Session Idle Too Long
d. Slow ICA Connection
e. XenApp Session Performance
Answer: a and b
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851 West Cypress Creek Road Fort Lauderdale, FL 33309 USA (954) 267 3000 www.citrix.com
Rheinweg 9 8200 Schaffhausen Switzerland +41 (0) 52 63577 00 www.citrix.com
Copyright 2011 Citrix Systems, Inc. All rights reserved.

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Copyright 2011 Citrix Systems, Inc.