.

Introduction (PENG)
A. Training
- definition
- context (including GAP concept)
- linking business and training strategies
- advantages
B. Differences between Training and Development
Factors influencing Training and Development
C. Theories of Training
Principles of Learning through Training
D. Training Process
II. Training Techniques and Methods (PENG)
A. Types of Training
- required and regular, developmental and innovative, job and technical,
interpersonal and problem solving
B. Training Approaches
- cooperative training, instructor-led classroom and conference training,
simulation and technology training, distance training/learning
C. Choice of Training Methods
- considerations for training delivery
- ASK concept
- categories: presentation, hands-on, group activity
D. Training Methods (PHYLIS)
1. On the job training
- define, advantages/disadvantages
- stages in OJT
- characteristics of effective OJT
- types:
a. coaching/understudy (define only, someone will report this)
b. mentoring (define only, someone will report this)
c. apprenticeship
d. job rotation
e. job instruction technique
2. Off the job training (PHYLIS)
- define, advantages/disadvantages
- types:

a. vestibule or simulation training

b. lecture method
c. role playing
d. films/video-presentation
e. outbound training
3. Distance Learning methods (PHYLIS)
a. Teletraining and video-conferencing
b. Electronic Performance Support System (EPSS)
c. computer-based training
- computer-based programmed instruction
- computer simulation
- virtual reality
d. e-learning and learning portals
- criteria
- developing e-learning
- advantages and disadvantage
4. Other methods (CLASSMATE)
a. Training methods for managers
- Case study methods
- Management game/business game
- Behavior modeling
- In basket training
- Succession planning
b. Experiential program eg. Adventure Learning
c. Sensitivity Training
d. Team training
- cross-training
- coordination training
- team leader training
- action learning
III. Application (CLASSMATE)
A. Orientation of new employees
B. Diversity Training