FEBRUARY/MARCH 2015

FOR BUSINESS
VOLUME 14, ISSUE 1
USA $3.95
CANADA $6.95

Looking
ahead
Experts forecast trends and issues
facing local businesses in 2015

The Eugene Area Chamber Of Commerce: Celebrating…Promoting…Informing Business

 Publisher & EDItOR

THIS ISSUE
David Hauser, CCE

Content editor
Tracy Illene Miller

Eugene Chamber
FEBRU A R Y / M A R C H 2 0 1 5 Executive Committee
Craig Wanichek
Chair
President & CEO,
Summit Bank
Cover story

FEBRUARY/MARCH 2015
Nigel Francisco

10
Chair-elect
Economists and market watchers FOR BUSINESS
CFO, Ninkasi Brewing
Company LLC
agree 2015 looks brighter, but VOLUME 14, ISSUE 1
USA $3.95
CANADA $6.95

what’s happening in Oregon and, in Cathy Worthington,

Treasurer
particular, Lane County? We asked area leaders Licensed Tax
the trends and issues they anticipate we’ll see in Consultant,
our local economy this year.   Worthington Business
Services

Cover illustration by Asbury Design

Sheryl Balthrop
Past Chair
Partner, Gaydos,
Churnside & Balthrop

Features PC

Looking Advertising

8 ahead
How will the local economy do in 2015? Eugene Area
The Eugene Area Chamber of Commerce Chamber of Commerce
Experts forecast trends and issues
541.484.1314
Economic Forecast features expert facing local businesses in 2015

speakers providing insights and economic The eugene AreA ChAmber Of COmmerCe: CelebrATing…PrOmOTing…infOrming business Design/Layout
prognostications for the coming year. Asbury Design
541.344.1633

18
$PAC-075_MENTOR-EugeneChamber_7.375x4.8126_FebMar2013.indd 1 1/11/13 1:57 PM It is time to gear up for changes in Columns/Departments www.asburydesign.net

5
Printing
workplace laws. We take a look at new
Chamber @ Work Shelton Turnbull
state and federal mandates, a voter-
What the Chamber is doing to support and 541.687.1214
approved initiative, and a controversial local
promote businesses in the Eugene area. Eugene Area
ordinance.
Chamber of

How do we know what

Commerce

6
Four Questions 1401 Willamette St.
Eugene, OR 97401
Two businesses answer four questions

business owners need?

that give insight into their companies. 541.484.1314

Open for Business:

A publication of the

20
Eugene Area Chamber
Business News of Commerce
Promotions, new hires, and new (USPS-978-480).
members Open for Business is
published bimonthly
by the Eugene Area

26
Chamber of Commerce
Last Call in February, April, June,
Dave Hauser on August, October and
We’re business owners too.
December. Circulation:
aspirations for 2015 3,800.
Because business and personal needs are often intertwined,
Open For Business
we focus on integrated solutions—from assurance, tax, and © 2015
consulting to wealth services. The subscription price
is $25, included in
Put a century of experience to work for you. Because your ADVERTISER INDEX membership. Periodicals
Postage Paid at Eugene,
success is just as important as your company’s. Certified Public Accountants | Business Consultants 14 Carter and Carter Financial 4 Hershner Hunter LLP 2 Moss Adams 16 Summit Bank SBA Division OR.
17 City of Eugene - Bold Steps 28 Kernutt Stokes 2 Pacific Continental Bank 22 University of Oregon
27 Eugene Airport 25 Lane Transit District 21 Parr Lumber POSTMASTER: Send
(541) 686-1040 W W W. M O S S A D A M S . C O M Acumen. Agility. Answers. 21 Evergreen Roofing 13 McKenzie-Willamette Medical 19 The Register-Guard
9 Harrang Long Gary Rudnick PC Center 15 Summit Bank
address changes to
Eugene Area Chamber
of Commerce, P.O. Box
1107, Eugene, OR 97440-
1107
 CHAMBER@WORK
Chamber recognized Chamber
for economic development offers workers
compensation
Mayor Kitty Piercy acknowledged development community in taking stock of discount
the work of the Chamber and other progress toward the goals outlined during
organizations in orchestrating the Regional the first Regional Prosperity Summit, which The Eugene
Prosperity Economic Development Summit. was held four years ago and resulted in a Area Chamber of
The two-day summit provided business and plan for the area. Panels focused on three Commerce and
community leaders with the opportunity to strategic industry clusters: Edu-Tech (or SAIF Corporation
discuss the community’s progress toward education and technology), food production, have partnered for
achieving regional economic development and advanced manufacturing. The second years to provide
goals. day of the summit was held in Springfield a group Worker’s
The first day of the summit was held at and served as a forum for federal and state Compensation
the UO Ford Alumni Center, and focused officials to hear about developments in the discount available for
on engaging the business and economic local economy. our eligible members.
The discount
for 2015 is 10%,
providing savings for
the members who
are participating
ranging from $100
to $3,500. To find
out if you qualify,
contact your workers
compensation
insurance agent or
Pat Morrill at SAIF
Corporation at
503.373.8827.
Members of the Economic Prosperity Summit planning and development
team accept a community award from the Mayor during the City of Eugene
2015 State of the City address.

John Brown named 2014 Eugene First Citizen

John Brown, a principal in the real
estate firm Evans, Elder and Brown,
Inc., was recently honored as the 2014
Eugene First Citizen. Presented by the
Eugene Area Chamber each year since
It’s not just our current mantra; it’s a belief that has guided us for years. Ever since Jim and Dave 1938, the First Citizen Award honors an
set the example by charting a dramatic new course for Hershner Hunter back in the 1970s. It’s why, outstanding individual who has made
today, we’re ahead of the game, having developed strong talent to take over for our seasoned, significant contributions to the Eugene/
Springfield community through business
Baby Boom Generation attorneys. And it’s why you can be assured that our legal expertise is
and community service efforts. The honor
guaranteed to be around for another generation. Or two or three. will be conveyed at the Eugene Chamber’s
annual Celebration of Business presented
Our future is bright and getting stronger. You can rely on the strength of our next generation by Summit Bank set for Tuesday, February
as you develop yours. 541-686-8511 | hershnerhunter.com 3rd at the Hilton Eugene and Conference
Center.
John’s many
civic interests have
led him to serve
as a Eugene Water
and Electric Board
Commissioner,
on the Willamette
Family Services Board of Directors; the
McKenzie River Watershed Council;
Southtowne Rotary; the HIV Alliance
Board of Advisors; Downtown Safety
Task Force; Lane Metro Partnership; and
the Public Lands Advisory Committee.
His past community service includes
membership on the board of directors
for the Relief Nursery, the Eugene Area
Chamber of Commerce, Downtown
Eugene, Inc. and the Downtown
Commission. He is a former member of
the Eugene Police Commission, a past
president of the Cal Young Neighborhood
Association and a past chairperson of the
Willakenzie Planning Team.
John’s passion is the outdoors,
including fishing, and related outdoor
activities. He is dedicated to protecting
the local environment and has worked to
ensure clean waterways. He is particularly
devoted to the preservation of clean
drinking water.

F E B R U A R Y/ M A R C H 2 0 1 5 | OPEN FOR BUSINESS 5

 Four questions
We asked two local businesses to respond to four questions
that give insight into their companies and their predictions for 2015.
Westraunt Concepts Inc. managers and owners from left to right: Juanita Jones, Gabby Norton-Guerra, Chad West,
Flint Livingston, Jason Erb, Lynn Horning & Phil West (not pictured) at Bill & Tim’s Barbeque.
Westraurant
Concepts
Westraunt Concepts, a locally owned
family venture operated by brothers Phil
and Chad West, includes the wildly popular
Mucho Gusto, Dickie Jo’s, Dickie Yo’s, Bill
& Tim’s and Westraunt Catering, employ-
ing more than 130 Oregonians from Med-
ford to Tualatin.
Phil is the long-time industry visionary,
and takes ownership of the recipes and
menu, along with all aspects of promotion,
branding and design. Chad, newer to the
restaurant business, but far from a stranger
to a hyper-paced business world, maintains
the financials and oversees the upkeep and
maintenance improvements of the busi-
nesses.
Tell us something about your
business not everyone knows?
For the industry we are in, the tenure of
the employees is remarkable. We have 140
years of overall experience. Approaching
our fifteenth anniversary, we have employ-
ees who have stayed with us through high
6 OP EN FO R BUSI N ESS | EUGEN E AREA CH AMB ER O F COM M ERC E
school and college; in fact, one who is cur-
rently working part time who came to us
while at Sheldon and now is putting herself
through the UO.
Given the current state of the
economy, what do you predict for
your business over the next year?
Growth! The forecast is strong for
single-digit growth, in particular in our
catering. We will expand, making changes
and additions to our menus, and add new
catering vehicles and more advertising. We
hired Flint [Livingston] as catering director,
and we will hire more on for catering jobs.
We will see aggressive expansion in
barbeque at Bill & Tim’s; the intent is to
reach more students with new menu items
and menu distribution on campus. Bill &
Tim’s wants to reach the students with more
attractive pricing, bringing back a burger,
small plates, happy hour and promotion of
their BBQ catering.
What is your best customer story?
Oh, we love to save someone’s tail. Jim
used to say, (known widely as Jim-isms, in
memory of the late and great Jim West,
brother and business partner),“We special-
ize in shotgun weddings and last-minute
events.” The eleventh-hour cancellations
that bring business to us are our favorites.
Just this last Christmas, we had a cus-
tomer who had a party scheduled and was
cancelled on by the restaurant the day of
the party. She had to move the party to her
house and called Juanita [long-time Eugene
Mucho Gusto manager]. She didn’t even
know what she wanted. She had to throw
it together and was looking to us to tell her.
Juanita, who embraces the “Jim-ism,”
asked her for how many, told her what she
was going to bring, looked at her key people
and said, “We can do this.” We pulled it
together, amazingly.
What would you say to a new
business owner about how the
Eugene Chamber of Commerce
impacts you as a business?
Joining the Chamber is an ideal way to
establish contacts. The networking is impor-
tant, and it hooks you up with key people,
your future customers.
Flint loves it because she has fun. She
likes going to Greeters [Friday mornings
at Valley River Inn]; we had a booth at the
Expo, we enjoy it.
FOUR QUESTIONS
Gallic &
Johnson
Financial
Gallic & Johnson Financial, now solely
operated by Kerrie Johnson, specializes in
loan solutions, providing private financing,
primarily in well-secured real estate loans.
Kerrie is taking ownership upon the retire-
ment of long-time industry leader Gordon
Gallic, whom she has worked for and with
for nearly a decade. Gordon began the
business approximately 25 years ago, with
his own mother as his first investor.
Tell us something about your
business not everyone knows?
We are weird. We are specialized for
people who do not fit the traditional
lending model. Private money is not the
same thing as subprime lending. We place
private, individual funds into well-secured
real estate loans that aren’t available in the
conventional marketplace. We’ve made
loans to everyone from retired grandmas on
social security to wealthy doctors. Our loans
have ranged from $15,000 to $2 million.
The Dodd-Frank legislation, which was
enacted as a result of the mortgage crisis,
drastically decreased our ability to offer Kerrie Johnson is taking ownership of Gallic & Johnson Financial
loans to homeowners.
man’s son pledging his own home so his
Given the current state of the “Joining the Chamber father could get the loan.
economy, what do you forecast for
your business in the coming year? is important for any Two years later, he sold the business and
became one of our best investors with the
A Republican-controlled Congress
could benefit my business in some easing of Eugene business proceeds. He is not our only customer to
come to us who has, later on, come back as
the mortgage regulations that have limited
the scope of my business. With some eas- because of the fervent an investor.
ing of the legislation, we could help more
homeowners who cannot rely on traditional advocacy on behalf of What would you tell a new business
owner about why joining the
bank financing. In some cases, this would
mean saving homes and owners from being
local businesses, small Chamber of Commerce is important
to local business?
foreclosed upon. This is important work. We and large.” Joining the Chamber is important for
are not just real estate investors, but the brisk any Eugene business because of the fervent
various reasons. He had a business in com-
real estate market has allowed me to increase advocacy on behalf of local businesses, small
mercial and residential property. We got
my staffing and increase loan volume. and large. I don’t have time for doing this
creative, which we call “underwriting from
work myself. Also, the numerous network-
What is your best customer story? our guts.” If we like a person, sometimes we
ing opportunities they provide connect me
A borrower client needed money for his can find a way to make the loan work. We
with the community.
business, and banks wouldn’t loan to him for crafted a loan solution that included the Eugene Area
Chamber of
Commerce
 economic FORECAST

A powerhouse of information
The 2015 Economic Forecast Economic Forecast 2015
offers insights and intelligence n Monday, March 30
for local businesses n 2:30-5:00pm
n Hilton Eugene
The Eugene Chamber of Commerce Economic Forecast 2015 n Keynote address by
features expert speakers providing insights and economic prog-

Our Deep
Sean Robbins
nostications for the coming year and will take place on Monday, n Register at
March 30, from 2:30-5:00pm at the Hilton Eugene.  
www.eugenechamber.com Sean Robbins
This year’s program features:

Sean Robbins, director, Business Oregon

Sean Robbins became the director of Business Oregon in
June. Prior to his appointment, Robbins served as president and
CEO of Greater Portland Inc. He has more than a decade of
experience in economic development, commercial real estate
and urban and regional planning. Robbins will review Oregon’s
evolving economic development strategy and connections to lo-
cal economic development efforts.
Allison Larsen, Principal, TadZo
Allison Larsen leads an economic development and
site selection consulting firm. She has over 17 years of
economic development experience working with more
than 63 communities across 21 states/provinces. Ms. Larsen
Oregon Roots
consulted with local leaders on the Economic Development Big
Look process and will share findings from that process.
Help Businesses Prosper
The Register-Guard Panel of Economists
Oregon’s leading economists analyze trends and help an-
ticipate the economic year ahead in a fast-paced, interactive
and entertaining panel presentation featuring: Bill Conerly,
Conerly Consulting; Tom Potiowsky, former state economist We have been helping
and professor of Economics at Portland State University; Ed
Whitelaw, founder and president of ECONorthwest and profes- Oregon businesses
sor of Economics, University of Oregon; John Mitchell, M & H
Economic Consultants; and Brian Rooney, regional economist at meet today’s challenges
the Oregon Employment Department.
Economic Forecast features six of Oregon’s leading econo-
and tomorrow’s
mists, 600 top industry and community leaders and a lot of opportunities
information you can use to help navigate your business.
Register today at www.eugenechamber.com.
Eugene Area
Chamber of
for over 50 years.
Commerce

harrang.com
800.315.4172
info@harrang.com

PORTLAND EUGENE SALEM

8 OP EN FO R BUSI N ESS | EUGEN E AREA CH AMB ER O F COM M ERC E F E B R U A R Y/ M A R C H 2 0 1 5 | OPEN FOR BUSINESS 9
 COVER STORY

What’s
ahead?
Local business leaders offer business
trends and predictions for 2015
by Tracy Ilene Miller

E
PHOTOS BY DAVID LOVEALL

conomists and market watchers agree that the

national outlook for 2015 is brighter, as 2014 rep-
“The GDP for the last resented a growth year, an upturn from a recession
quarter was very strong. With that hit the country and Oregon squarely between
2008 and 2009.
an improved local economy Some of the indicators the U.S. economy is in
and stronger credit quality, the recovery:
• Although underemployment (working at reduced wages or
financial sector will reflect the Eugene ... is trying hours) is still an issue, unemployment dropped to 5.6 percent
overall community and should in December, according to the Labor Department, the lowest
to expand its urban growth since 2008, with big gains in construction and (smaller but still
have a solid 2015.” “Real estate continues boundary, but that is step significant activity) in factory jobs, health care and business
services.
– Craig Wanichek to be a stable investment one; then we need to get
President, Summit Bank • Consumer spending is strengthening, at 0.6 percent in
over the long term ... This [an increase in] November, double from October, with households buying
new cars, appliances, televisions and clothing, according to
reality will regain consumer manufacturing. the Commerce Department, and light-vehicle sales the high-
confidence during these – Scott Lindstrom, est in 2014 since 2006.
Vice President of Operations, • U.S. Gross Domestic Product (GDP) expanded 2.5 percent
continuing uncertain times.” Jerry’s Home Improvement
in 2014, and is expected to climb to over 3.5 percent in 2015.
Center
– Marcia Edwards, Other recession indicators — such as real manufacturing and
Broker , Windermere Real Estate
Lane County

1 0 OP E N FO R BUSI N ESS | EUGEN E AREA CH AMB ER O F COM M ERC E F E B R U A R Y/ M A R C H 2 0 1 5 | OPEN FOR BUSINESS 11
COVER STORY COVER STORY
trade sales, industrial production, nonfarm and by supporting the effort to bring afford- continue to increase as more units are added.”
payrolls and real personal income — saw able new home inventory to Lane County, we “Locally, the biggest Continued low supply. Locally, commer-
gains in 2014, with all except personal income
trending upward every year since 2010.
can significantly strengthen this community
for years to come.”
thing is the boom in cial market rent levels are too low to justify
new construction.
But what’s happening in Oregon and, in
Commercial Real Estate
student housing ... Outside of the campus apartment market,
particular, Lane County? How does activity “We haven’t seen new construction being fi-
compare with national trends? Looking at trends with a wide angle, things
are looking up for commercial real estate, and
All of these new units nancially feasible in most sectors. One excep-
To get a sense of what’s behind us and tion is downtown, but this has only occurred
what’s ahead, we asked area leaders the trends local activity parallels national trends. have come at a time with sizeable help from the city,” Dingman
and issues they anticipate we’ll see in our local Multifamily units are popular. For the says.
economy this year.   first time in 10 years, nationally, multifamily when UO enrollment Investors follow the jobs and the
housing has outstripped office construction people. Nationally, investors are going to
Residential Real Estate because of shifting desires for housing by both is flat, so there is the where there is a combination of population, job
Housing is a big driver of jobs and the Millennials and aging baby boomers; funders
economy, and is a much-watched indicator of have been strongly backing projects in the question of whether it is growth and higher income levels — markets
such as San Francisco and Austin, and includ-
economic health.
Not unlike other indicators discussed
multifamily sector.
“Locally, the biggest thing is the boom in
sustainable.” ing Seattle and Portland, where technology
jobs and an influx of talent has accelerated job
here, Lane County residential real estate is in student housing,” says Corey Dingman, part- gains ahead of other areas of Oregon.
recovery, and is doing so despite challenges, ner at Duncan & Brown Real Estate Analysts. – Corey Dingman
P artner at Duncan & Brown Likewise, locally, new commercial de-
says Marcia Edwards, a residential real estate “It has been a popular investment, with good Real Estate Analysts velopment has been focused on areas with
broker with Windermere Real Estate Lane returns due to historically low interest rates the strongest rents, which justifies the costs
County. and strong rents. National companies special- developers coming to the area and building of construction. That’s been primarily in the
When comparing fourth quarter sales for izing in purpose-built student housing have 100+ unit complexes. University of Oregon and Coburg Road areas,
2014 and 2013, the number of single-family, now discovered our market and have made a “All of these new units have come at a time Dingman says. Similarly, redevelopment is
detached homes sold were up by 17 percent strong push to add units over the past three when UO enrollment is flat, so there is the concentrating in areas that draw people from
in Lane County (excluding Florence area) years.” question of whether it is sustainable,” Ding- a wider demographic, such as Valley River
and 2.1 percent nationally. At the same time, The trend is away from local developers man says. “We have seen school-year vacancy Center and Gateway Mall.
Lane County has seen a consistent decline in building, say, 10-unit projects toward national for the first time in 10 years, and vacancy will The good news is: There is activity occur-
inventory since June 2014 from an already low
inventory of homes available for sale at that
“In the past two years,
time. Fewer houses are going on the market. we’ve started to see
Upcoming challenges, then, for residential
real estate are quantity of houses and price.
commercial land sales

We know you have better

“Inventory is low. The supply side is deplet- happening. That is a good
ing,” Edwards says. “We have an increased
number of houses that have sold, fewer “used”
indicator we are returning to
normal market conditions.”

things to do than
homes coming onto the market and not
enough new construction home starts.”
– Corey Dingman,
In addition, although there is sufficient partner at Duncan & Brown
inventory at higher price points for detached,

wait hours in an E.R.

creasing labor and material costs, Real Estate Analysts (excluding
single-family homes in Lane County in some
Edwards says. The final product has F lorence),
geographic areas, the supply is low where
to be priced to take into consideration while nation-
demand is highest, for homes at $225,000, the
these significant costs, which means higher- ally it appreciated
median sales price in 2014.
priced houses. by 5 percent.
Two significant factors contributing to this
In addition, Lane County builders expe- “Real estate continues to be a stable in-
mismatch are the local employment base and
rienced in 2014 increases of 9–12 percent vestment over the long term, and I think that
buildable land. The local economy provides
in construction costs, including impact fees, this reality will regain consumer confidence THE 30-MINUTES-OR-LESS E.R. SERVICE PLEDGE
insufficient long-term, higher-wage jobs to
system development charges and materials, during these continuing uncertain times.” Emergency medicine is about three things: compassion, skilled care and speed. You’ll find these
enable buyers to purchase at the higher price
Edwards says. Edwards says. at McKenzie-Willamette Medical Center. The experienced E.R. physicians and the entire team are committed to
points, where the inventory is highest, Ed-
For 2015, Edwards anticipates a price We are at the right place and the right working diligently to have you initially seen by a clinical professional* within 30 minutes of your arrival.
wards says.
appreciation of 3–5 percent, and based on time, Edwards says, to have a powerful influ- For more information, visit McKweb.com.
Plus, there is a significant lack of available
constructions starts, consumer confidence and ence on our long-term livability.
land on which it is cost-effective for builders Scan this code with your smartphone to
reorganized credit, she forecasts an 8–10 per- “We need to make a focused, aggressive view our current average wait time.
to build at a more affordable price point. The
cent increase in number of units sold in Lane effort to address our Lane County home- If you’re experiencing a medical emergency, call 911. McKweb.com
land that is available often requires significant
County. During 2014, the median sales prices affordability issues. By increasing the number *Clinical professional is defined as a physician, physician assistant or nurse practitioner.
excavation and greater infrastructure, in- McKenzie-Willamette Medical Center is directly or indirectly owned by a partnership that proudly includes physician owners, including certain members of the hospital’s medical staff.
appreciated by 4.4 percent in Lane County of higher-waged, sustainable jobs in our area,

1 2 OP E N FO R BUSI N ESS | EUGEN E AREA CH AMB ER O F COM M ERC E F E B R U A R Y/ M A R C H 2 0 1 5 | OPEN FOR BUSINESS 13
78582_MWMC_ER_7_735x4_8125c.indd 1 9/5/14 2:51 PM
COVER STORY
ring now where five years ago there was none.
Lane County “tends to trail the region
and country coming out of these recessionary
periods, and many of the neighborhoods in
the Eugene-Springfield area won’t be seeing
redevelopment or new development in the
near future,” Dingman says. “But now we are
seeing, as would be expected, building in the
premium areas, and that will spread as the
economy continues to rebound and average
wages increase.”
Probably the strongest indicator of a
rebound is sales of commercial and industrial
land. Duncan & Brown figures show com-
mercial and industrial land sales (not includ-
ing distressed or government sales) dropping
76 percent between 2007 and 2010, and now
slowly bouncing back to 66 percent of pre-
recession levels, and rising. Commercial-only
sales bottomed out in 2010 and have doubled
since.
“In the past two years, we’ve started to see
commercial land sales happening,” Dingman
says. “That is a good indicator we are returning
to normal market conditions.”
Another year of the post-recession period
comfortable with where the market is going.
“We haven’t seen new But “lenders are lending again,” Dingman
says, and are looking for properties to fund.
construction being Terms are attractive and interest rates low.
financially feasible “Coming out of this recession, we’ve seen a
lot more cash deals,” Dingman says, where inves-
in most sectors. One tors where putting their own cash into property.
Investors are looking at all investment alter-
exception is downtown, natives, including real estate, and “I think real
estate looks attractive and will continue to do
but this has only so,” he says.
occurred with sizeable Retail
Consumer spending accounts for about
help from the city.” two-thirds of the total GDP, so activity in the
retail industry is an important indicator of
current economic conditions.
– Corey Dingman
Partner at Duncan & Brown The nationwide drop in gasoline, averaging
Real Estate Analysts $2.13 per gallon in January (the cheapest in
has passed, with sustained growth and ris- six years, according to AAA), has bolstered
ing comfort levels by investors and financial a strengthening job market and provided an
institutions. increase in discretionary income to consumers,
“People are now willing to invest in them- which is expected to boost retail sales nation-
selves and their business, with expansion and ally and locally.
construction of new facilities,” Dingman says. However, a drop in gas prices may still not
People don’t want to invest when they are un- be enough for retailers to overcome some of
COVER STORY
the significant trends reported in the widely
followed Global Powers of Retailing report
produced by Deloitte Touche Tohmatsu
Limited: driving per person is decreasing for
the tenth year in a row due to telecommunica-
tions, online sales and other online activities.
Retailers will increasingly need to focus on
mobile retailing, which is expected to explode
in 2015, when an estimated 83 percent of
Internet activity is expected to be conducted
on handheld devices.
Despite a disappointing Black Friday and a
bit of a slump early in 2014, year-end sales has
forecasters such as the National Retail Federa-
tion predicting sales growth in December of
4.1 percent year-over-year and overall average
growth in 2015 of 4.1 percent nationally.
Locally, “generally speaking, the last
quarter of 2014, almost everything in retail
did well, with the exception of home electron-
ics, computers, tablets and TVs,” says Scott
Lindstrom, vice president of operations, Jerry’s
Home Improvement Center, and a member of
the Chamber of Commerce board.
Last year, in home improvement and other
“Generally speaking,
the last quarter of 2014,
almost everything in
retail did well, with
the exception of home
electronics, computers,
tablets and TVs.”
– Scott Lindstrom
Vice President of Operations,
Jerry’s Home Improvement Center
retail, nationally and locally, severe winter
weather stifled results, which is not the case
this year. The first-quarter lows of 2014 were
inconsistent with the stronger signs of recov-
ery for the rest of the year.
“Interest rates have remained low, un-
employment has decreased and home values
started improving, leading people to want to
invest in their homes and to feel that there
is a better value,” Lindstrom says. “Oregon is
doing better than it has in a long time.”
A drag on retail that will continue into
2015 is lagging resident home construction, as
well as weak wage growth, underemployment
— workers who must settle for lower wages
or part-time over full-time work — and slow
employment growth.
“Although the metrics are improving for
Oregon, Eugene is just slower than Portland,
which has tech clusters. Eugene doesn’t have
much [industry], and it is trying to expand its
urban growth boundary, but that is step one;
then we need to get manufacturing,” Lind-
strom says.
According to the Oregon Office of Eco-
nomic Analysis, “Currently, wages in Oregon
are increasing at nearly 7 percent per year,
which is on par with the mid-2000s expansion
but below the 1990s gains of 8 percent per year.
Average wages per worker are currently increas-
ing over 3 percent per year, which is slightly
above the rate of inflation. However, real wages
have increased less than one half of one percent

Richard Slaney relaxes

after Joyce Colley does
all the “heavy lifting” to
fulfill his dream of
owning his own airforce!

DREAM BIG What financial dreams

Together, we’ll map a course can we help you achieve?
that can take you where you want to go Richard Slaney
Business Owner

871 Country Club Road in Eugene 96 E BROADWAY EUGENE OR 97401

WWW.SUMMITBANKONLINE.COM 541-684-7500
541.683.2900 | CarterandCarter.com MEMBER FDIC

Securities are offered through Raymond JameS Financial SeRviceS, inc. Joyce Colley
VP Business Client Advisor
member FinRa/SiPc.

1 4 OP E N FO R BUSI N ESS | EUGEN E AREA CH AMB ER O F COM M ERC E F E B R U A R Y/ M A R C H 2 0 1 5 | OPEN FOR BUSINESS 15
COVER STORY
per year since 2000. As economic conditions
continue to improve, expectations are that real
average wages will pick up as well.”
Real average wages picking up affects con-
sumer confidence and can drive up consumer
spending.
Finance
“In the financial sector, we’re finally emerg-
ing from one of the worst periods banks have
ever faced,” says Craig Wanichek, president &
CEO of Summit Bank.
It’s taken Oregon banks nearly five years
to recover from the challenges arising from
the 2008–09 massive U.S. economic recession.
Banks rely on sound asset quality, which is
reflected in the quality of their loans and the
credit risk associated with these loans.
Compared with other communities, the
Eugene-Springfield financial sector was more
fortunate and not as affected by nonperform-
ing commercial real estate or development
loans during the recession — in part, because
of land use restrictions and lack of available
land to develop, Wanichek says.
“Community businesses
are back to making
investments in their
facilities, equipment and
people as they grow their
companies.”
– Craig Wanichek
president & CEO of Summit Bank
economy has improved, and more financing
options are now available for businesses than
just two years ago.
“Community businesses are back to mak-
ing investments in their facilities, equipment
and people as they grow their companies, and
part of those investments will be financed
with loans,” Wanichek says.
Recently, there has been local growth in the
manufacturing and traded sector, particularly
in the Coburg area, Wanichek says, and multi-
family housing units have also experienced
growth over the past couple of years.
But “we have yet to see the market rebound
for single family houses to pre-recession levels,
so I think that has the potential to be a tail-
wind as the economy continues to improve.”
As well, across the region, the manufactur-
ing job base has shrunk, even though it has
improved since the recession. Companies tied
to the national economy have seen improve-
ment ahead of the West Coast or locally tied
businesses, which tend to lag behind the rest
of the country.
“It is important to have those higher-pay-
ing jobs to help the rest of the local economy,”
Wanichek says.
“The GDP for the last quarter was very
strong. With an improved local economy and
stronger credit quality, the financial sector will
reflect the overall community and should have
a solid 2015. Ultimately, we are a reflection of
the business community.”
Eugene Area
Chamber of
Commerce

“We didn’t see a large run up and a bubble

in real estate, so it was tough, but not as Tap into Summit Bank’s
SBA DIVISION.
tough as in other regions,” Wanichek says. “In
2014, most Oregon banks were basically fully
recovered from asset issues, and banks have
returned to profitability.”
During the downturn, however, banks
took a hit. In 2012, 32 commercially char-
tered banks had headquarters in Oregon;
this quarter, the number will drop to 26. No
new banks have been formed, as low interest
Eugene Area
Chamber of
Commerce

rates, increased regulatory burden and low

confidence have investors shying away from
starting new banks.
If 2013 was a stabilizing year, 2014 was
the growth year. Wanichek expects 2015 to
continue the trend of loan growth and stabili-
zation of asset quality, with a resulting increase
in earnings, even as interest rates are expected
to go up by the end of the year. No significant
impact of the increase is anticipated.
While Wanichek expects the financial sector
to show a continued increase in business activity, Ashley Horner Jeff Althouse
there will be no substantial job growth there. SBA Program Administrator Founder Oakshire Brewing
“There is a trend toward investing in tech-
nology to deliver our products and services,” Contact Ashley today!
Wanichek says. ashley.horner@summitbanksba.com
So, banks are back to lending money in the 541.684.7500
commercial sector, where they had been either MEMBER FDIC
hesitant or challenged to make loans. They SMALL BUSINESS ADMINISTRATION DIVISION
have relaxed underwriting standards as the

1 6 OP E N FO R BUSI N ESS | EUGEN E AREA CH AMB ER O F COM M ERC E

 NEWS YOU CAn USE
A guide to new workplace laws
A new year is upon us, and if employ-
ers haven’t already, it is time to gear up
for changes in workplace laws. After new
state and federal mandates, a (hot-topic)
voter-approved initiative and a contro-
versial local ordinance, Eugene businesses
would be well served to give their current
HR policies a once-over in 2015 to review
and ensure compliance on important new
and updated regulations.
Minimum wage
Following Oregon state law, Oregon’s
minimum hourly wage increased 15 cents
to $9.25 on January 1. Currently, state law
prohibits local jurisdictions from enact-
ing minimum wage regulations separate
from the state requirements. Oregon’s
minimum wage is the second highest in
the nation, falling just below Washington
state’s $9.47 per hour rate.
Paid sick leave
In July, Eugene became the second city
in Oregon to enact a paid sick leave ordi-
nance. The ordinance requires all employ-
ers to provide one hour of paid sick leave
for every 30 hours of work completed by
an employee, up to 40 total hours of paid
sick leave a year. The ordinance and ad-
ministrative rules allow for an employee to
roll over unused time from one year to the
next, but there is no mandate for employ-
ers to allow more than 40 hours a year.
The administrative rules created by the
City Manager’s office, with input from
community members, allow businesses to
comply with the ordinance by converting
all sick and vacation time to paid-time-off
policies, as long as they allow time off to
be earned at the rate of one hour per 30
hours worked.
The Eugene paid sick leave ordinance
goes into effect July 1.
Recreational marijuana
This spring, Oregon employers will
want to review and consider revising
workplace policies related to drug test-
ing and pre-employment screening, as
a new law will go into effect July 1 that
1 8 OP E N FO R BUSI N ESS | EUGEN E AREA CH AMB ER O F COM M ERC E
allows for recreational marijuana use in
Oregon. Measure 91, passed by voters in
the November general election, allows
Oregonians to possess and use cannabis
within the state.
As the drug is still prohibited by
federal law, employers may still forbid
employees from having marijuana in their
system. However, employers should take a
look at their policies and define what they
consider an illegal drug.
ACA employer mandates
Employers of businesses with 100
or more employees should have offered
employees health care as of January 1, ac-
cording to the Affordable Care Act.
These employers must offer health care
benefits to 70 percent of their full-time
employees this year, with an increase to at
least 95 percent by 2016.
For smaller employers with 50 to 99
employees, health care benefits must be
offered to full-time employees beginning
January 1, 2016.
Those out of compliance will be fined
$2,000 per employee, with an exemption
for the first 30 employees.
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2015 legislative session
While it is still early in the session, it
is likely that several high-profile issues
will be entertained in the 2015 legislative
session. With a strong majority in both
the Senate and House of Representatives,
Democrats are expected to push several
issues through to the floor that have lost
by slim margins the last few years.
Issues such as a statewide paid sick
Their entire team was delightful to
leave, increases to minimum wage work with and helped us accomplish our
standards, transportation funding and a next steps in the digital world for our
carbon fuel tax are expected to garner the
landscape services. They were very good
attention of state elected officials through-
out the session.
at helping us articulate our goals and then
On issues such as paid sick leave, the brought them to life on the Web and in
Eugene Chamber of Commerce is paying social media forums.
close attention to proposed bills making
Our new website is outstanding; it’s
their way through legislative committees,
as a statewide law may possibly supersede
user-friendly and easy to view on all screen
the regulations established after the Eu- types. We are thrilled with the positive
gene ordinance passed last July. feedback we have received from both our
For more information on any of the
current clients and new contacts.
above policy changes, or if you have ques-
tions about the Eugene Chamber of Com-
merce’s policy positions, please contact
Ron and Joy Felt
Director of Business Advocacy Brittany From left to right: Owners
Quick-Warner at 541-242-2354. Tyler Mack – Director, Deborah Ramirez – Sales Manager, Jason Miller – Client Services Coordinator,
Melissa Rokaitis – Digital Marketing Consultant, Tyler Robinson – Web Developer
Eugene Area
Chamber of
Commerce
For a complimentary website analysis for your business, visit rgmedialab.com or call Tyler Mack at 541-338-2291.
BUSINESSNEWS
Promotions/
New Hires
Photos appear left to right from top.
Ninkasi Brewing
Company has hired
Jon Rogers as the
new Chief Marketing
Officer to lead the
brewery’s internal
marketing and design.
www.ninkasibrewing.com
Kirk Martin State
Farm Agency has
recently hired Yiran
Zhou, a senior at the
University of Oregon,
with plans to graduate
in June with a major in Business Marketing
and Decision Science.
www.kirkmartininsurance.com
Lane Transit District
has hired Roland
Hoskins as the Director
of Administrative
Services. He replaces
Mary Adams who
retired in January 2015.
www.ltd.org
Quantum Recruiters Inc. has hired
Tracie Gibson as president.
www.quantumrecruiters.net
Irene Alltucker has
become a real estate
broker and joined
the commercial real
estate company of
Evans, Elder & Brown
Inc. Most recently Irene was the Capital
Campaign director and Executive Director
for the Relief Nursery, Inc.
www.eebcre.com
2 0 OP E N FO R BUSI N ESS | EUGEN E AREA CH AMB ER O F COM M ERC E
The Eugene office of
Moss Adams LLP is
proud to announce the
following new hires and
promotions: Billy Brice,
Maggie Elliot, Taylor
Jensen, Harvey Wang, and Brad Jones
were hired as Staff. Katherine Baker was
promoted to Manager, Brian Burns, Jered
Souder, Michael Woodmansee, and
Tiffany Phillips were promoted to Senior,
and Michelle Meador was promoted to
Regional Sale & Marketing Manager.
www.mossadams.com
WHA Insurance would like to announce
the promotion of Nathan Cassube to
Account Executive.
www.WHAINSURANCE.com
Therapeutic
Associates Physical
Therapy at Crescent
Village has hired Megan
Swift
PT, DPT.
www.therapeuticassociates.com
Eugene Concert
Choir is pleased to
announce Mindy
Linder joined the
organization as the new
Director of Marketing
during the fall at the top of their 40th
Season 2014-2015. Mindy is one of the
proud co-founders and former steering
committee members of the Arts and
Business Alliance of Eugene (ABAE).
www.eugeneconcertchoir.org
New Horizons In-Home Care has
promoted Anna Rauschert, RN to the
Administrator of the new Salem office and
hired Chelsea Beecroft as Community
Relations Coordinator for Linn-Benton and
Marion Polk Counties.
www.eugeneinhomecare.com
Turell Group has
hired Kelli Warner
as P.R. Manager to its
marketing team. Kelli
has experience as a
news anchor/reporter
and all forms of communications.
www.turellgroup.com
Security Monster has hired Dan Oester
as a Sales Manager.
www.securitymonster.com
Pivot Architecture welcomes new
partners Kari Turner, AIA, and Kelley
Howell, AIA, LEED AP BD+C.
www.pivotarchitecture.com
BUSINESSNEWS
KDP Insurance, Inc. has
hired Misty St. Clair as
an Account Marketing
Manager, Jeryl Coleman FROM THE FOUNDATION TO THE ROOF...
as a P&C Account Manager,
and Kelsea Meier as a AND EVERYTHING IN BETWEEN.
Client Services Coordinator.
www.kdpinsurance.com DECKING | FENCING | RAILING | DOORS | WINDOWS | MILLWORK | SIDING | TOOLS
Hershner Hunter, LLP Parr has been providing building materials to homeowners and builders
welcomes Nicholas M.
Frost as partner after
throughout the Northwest since 1930. No matter what the project, you
joining the firm in 2011. can have confidence that you’ll receive the same quality products, service
He focuses his practice on and expertise that professional contractors have relied on for decades.
estate planning, business
succession planning, and other work with
individuals and business to develop plans for
FOR DIRECTIONS VISIT WWW.PARR.COM
the future.
www.hershnerhunter.com EUGENE • 4170 West 1st Avenue • 541.345.7277
Mon - Fri: 7:00am - 5:00pm • Closed Sat & Sun
Local advanced imaging center, Willamette
Valley Imaging is pleased to announce that
Frankie Zaita has joined the Radiologic
Technologic team. With many years of
experience, Frankie will be a strong asset
to an already advanced and solid imaging
reputation.
www.willamettevalleyimaging.com
Announcements
& Kudos
Court Appointed Special Advocates (CASA)
has received the following foundation grants
to train and support new volunteer advocates:
Cow Creek Band of Umpqua Tribe of Indians
($7,500); Jubitz Family Foundation ($2,500); 
RBC Wealth Management ($5,000); Taco Bell
Foundation for Teens ($18,800);  Wells Fargo
($1,500); Mark and Nichol Pendell Rauch
Fund of the Oregon Community Foundation
($322.73);  The Chinn Family Charitable
Fund of The Oregon Community Foundation
($250); Elizabeth S. Holden Fund of The
Oregon Community Foundation ($20,000);
R.W. Family Fund of The Oregon Community
Foundation ($1,000); The Weyerhaeuser
Giving Fund ($2,000); and The Collins
Foundation ($20,000).
www.casa-lane.org
F E B R U A R Y/ M A R C H 2 0 1 5 | OPEN FOR BUSINESS 21
 BUSINESSNEWS
The Sixth Street Grill co-owner Linda Addison shows off their Duck memorabilia.
Sixth Street Grill is celebrating
30 years of business in Eugene by
arranging a proceeds donation to a local
charity each month of 2015!
www.sixthstreetgrill.com
2 2 OP E N FO R BUSI N ESS | EUGEN E AREA CH AMB ER O F COM M ERC E
Umpqua Bank was named Oregon’s
Most Admired Financial Services
Company for the tenth year in a row
and the Sixth Most Admired Company
across all industries by The Portland
Business Journal.
www.umpquabank.com
BUSINESSNEWS
Lane Community
College Small
Business
Development Center
(Lane SBDC) has
received a rural
business outreach grant from the Small
Business Administration (SBA). The year-
long $47,000 grant awarded on October
1 will help businesses in distressed
communities start, stabilize, grow, and
create jobs. “With this funding, we will be
able to focus efforts in rural communities,
where chambers have been asking for
assistance,”says Megan O’Connor, Lane
SBDC Advisor/Instructor
www.LaneSBDC.com
The Oregon Community Foundation
has granted $35,000 to the Hatch
Nonprofit Incubator Program of NEDCO
(Neighborhood Economic Development
Corporation). “NEDCO’s Incubator
[Hatch] is a promising way to provide
nonprofits with the thoughtful support Wells Fargo officers Cobi Jackson (left), Tracy Curtis (second from right)
they need to do their best work in the and Bernie Kronberger (right) present $25,000 check to Terry McDonald &
community,” says Jeff Geiger, Program Rebecca Larson from St. Vincent de Paul.
Officer for OCF.
www.oregoncf.org
St. Vincent de Paul Society in Eugene Ninkasi Brewing Company LLC. has
www.nedcocdc.org
received $25,000 to support its six new locally-owned independent whole
projects that serve military veterans sale partners Bigfoot Distributing and The
RE/MAX Integrity received the
and their families from Wells Fargo in Odom Corporation.
prestigious Brokerage of the Year
November. As part of their Community
(2014) for the entire RE/MAX Pacific
Support Celebration, $450,000 was
Northwest region, which includes Oregon,
presented to eight nonprofit groups which
Washington, Idaho and Montana.
serve Portland, Salem, Medford, Eugene,
www.integrityhomesonline.com
and many Central Oregon communities.
www.svdp.us
New Horizons In-Home Care has opened
www.wellsfargo.com
a new location at 200 Hawthorne Ave SE,
Ste. E-510 in Salem.
Eugene Youth Ballet, the pre-
www.newhorizonsinhomecare.com
professional performing youth dance
company of the Eugene Ballet Academy,
The Eugene Ballet Company will be
recently received a $2,000 grant from the
presenting Carmen February 14 at
Lane County Cultural Coalition to assist
7:30pm & February 15 at 2:00pm which
in promoting and growing the Northwest
is choreographed by Artistic Director
Dance Festival, April 18-19, 2015. For more
Toni Pimble and will be at the Hult Center
information contact Artistic Director Sara
for Performing Arts. On February 21,
Lombardi at 541-686-9342 or
Eugene Ballet Company and the Board
sara@eugeneballetacademy.org.
of Directors will host Table Dances, their
Ninkasi Brewing Company LLC. was
fourth annual “fun” raiser event at 5:30
named 2015 Good Food Awards Winner
pm at the Eugene Country Club. The
for a commitment to produce food
2015 themes are Sleeping Beauty, Silk
ethically and sustainably. The Vanilla
and Steel, Tommy The Ballet, Rhapsody
Oatis Oatmeal Stout for example uses
in Blue, 7 Deadly Sins, Zoot Suit Riot, La
Madagascar vanilla beans supplied by
Création de Monde and Coppélia. To
local Eugene vanilla distributor, Singing
purchase tickets contact Karen at
Dog Vanilla.
karen@eugeneballet.org or 541-485-3992.
www.eugeneballet.org
F E B R U A R Y/ M A R C H 2 0 1 5 | OPEN FOR BUSINESS 23
 BUSINESSNEWS
LiveAble Home Solutions Capitello Wines LLC
New Members www.liveablehomedesign.com www.capitellowines.com

When you join the Eugene Area Willamette Valley Video Tours Edgewater Home Furnishings
Chamber of Commerce, you become www.willamettevalleyvideotours.com www.edgewaterfurniture.com
part of a vibrant and prosperous
community of creative entrepreneurs, Oregon Electric Station NCM Media Networks

Join

forward-thinking innovators and
visionary business leaders.  We’re
pleased to welcome these new
members who have chosen to take
www.oesrestaurant.com

A-1 Commercial Construction

www.a1commercialconstruction.com
www.ncm.com

On Demand Stress Solutions

www.ondemandstresssolutions.com

the Eugene Area advantage of the Chamber’s tools,

resources and expansive network to Atlas Cleaning Services LLC Eugene Concert Choir

Chamber grow their businesses: www.eugenecleaningservice.com www.eugeneconcertchoir.org

of Commerce Veronica Shean Interior Design

www.veronicashean.com
Applied Tax Solutions
www.appliedtaxsolutions.net
Lane Local Foods
www.lanefood.org

Synergy Massage Get Air Eugene Emerald Business Partners

Chamber membership has given us the www.synergymassageeugene.com www.getaireugene.com www.ebpeugene.com
Eugene Area
Chamber of
Commerce

opportunity to build relationships with Heritage Meadows Apartments IDX Business News covers promotions,
other businesses. We’re committed www.heritagemeadowapartments.com www.idxbroker.com hires, awards, business giving and
business news. Email items to
in our partnership with the Chamber Farmers Insurance – Carie L. Allstate-Bart Swanson businessnews@eugenechamber.
in making this region a great place to Majors Insurance www.allstateagencies.com/bartswanson com.
http://www.farmersagent.com/cmajors
live and work. After all, a community
worth living in is a community worth
improving. Wouldn’t you agree?

– Sheryl Balthrop
Gaydos, Churnside & Balthrop, P.C.

541-484-1314
www.eugenechamber.com
2 4 OP E N FO R BUSI N ESS | EUGEN E AREA CH AMB ER O F COM M ERC E F E B R U A R Y/ M A R C H 2 0 1 5 | OPEN FOR BUSINESS 25
 LAST CALL BY DAVE HAUSER

5 Airlines/10 Nonstop Destinations/Infinite Connections

Aspirational thoughts for 2015

T
his is the time of year when economists offer their insights into the economic future.
Based on what I’ve been reading, most predict that 2015 will continue to build on the
solid economic progress established in 2014. That’s good, but here at the Chamber, our
focus is local. And therefore, I have pondered: What would make 2015 a great year for
Eugene-Springfield? What would dramatically contribute to the growth of our regional economy and
consequently enhance the livability of our region?

Here are seven news stories I would
like to read in the coming year:
1. EWEB and the University of
Oregon Foundation complete negotia-
tions that will enable the foundation to
move forward with the redevelopment
in the riverfront district.
2. RAIN Eugene moves forward
with the development of an entre-
preneurial and innovation hub in
downtown.
4. Construction of the West Eugene
EmX moves ahead toward a 2017
completion date, and business impacts
are considered negligible.
5. After a decade-long growth study,
elected officials move ahead with modest
Urban Growth Boundary expansions to
increase supplies of job-producing
lands.
6. Whole Foods moves briskly
toward the opening of its downtown
bring direct air service from San Jose,
creating connections that support a
burgeoning technology and start-up
community.
William Shakespeare said, “It is not
in the stars to hold our destiny but in
ourselves.”
We can make 2015 a great year for
our region by working together, focusing
on accomplishments and making this
great place even better.
Eugene Area

3. Legislative leaders compromise on store in March 2016, continuing the

Chamber of
Commerce

sick leave and minimum wage legisla- positive transformation of downtown Dave Hauser is president of the
tion, supporting Oregon workers while Eugene. Eugene Area Chamber of Commerce, a
restricting burdensome local regulations 7. The Chamber and Eugene Airport 1,100-member organization dedicated to
that impede economic progress. construct a package of inducements to promoting a healthy local economy.

2 6 OP E N FO R BUSI N ESS | EUGEN E AREA CH AMB ER O F COM M ERC E

PO Box 1107
Eugene, OR 97440-1107

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