straightening-seiton=in order systematic cleaning-seiso=clean standardazing-seiketsu=work place identical sustaining-shitsuke=maintain Benifit of 5s*** improve org. efficiency reduce waste cuts down frustrate.system down improve speed qualty improve safety atract environment Objective 5s*** productivity safety reduce waste worker comit *** TQM=increases customr,satisfaction&boostquality TQM=improve effectivity & flexiblty of businens Elements of tqm*** be customer focus do it right the 1st time constantly improve quality is an atitude teling staf whats going on educate & train people measure d work top mnagmnt mst be involve maket it good place to work team work intro. organize by proces not funct, *** tool box meeting/talk/tailgate 10-15;safety talk;conduct fundamentals:*** brevity authority relavance clarity acountability *** occup hlth & safety situat.legis.admin.enforce j-gen orient. f-air transpo m-fire prevent a-vacay m-land transpo jsea j-scool a-farm s-health & sanity o-industry&comerce n-mine d-holday dole-lead agency of gov&promote employ