overview

With an aging and expensiveto-maintain PBX at the end of

its life cycle, the Rockwood
School District was ready to
overhaul its communications
system.
WWT stepped in as a trusted
advisor and provided the
District with the cutting-edge
technology and technical
expertise needed to make the
transition. By utilizing Cisco
Unified Communications,
WWT was able to improve
the Districts communication
efficiency and enhance
network security.

KEY RESULTS/BENEFITS
Reduced Operational

Costs
Improved Communication
Enhanced Security
Scalability

ABOUT ROCKWOOD
SCHOOL DISTRICT

The Rockwood School District

is the largest public school
system in St. Louis County,
Missouri, serving more than
22,000 students across 29
schools. Covering 150 square
miles in parts of western St.
Louis and northern Jefferson
counties, Rockwood serves an
estimated 150,000 residents in
50,000 households.

ROCKWOOD SCHOOL DISTRICT

World Wide Technology Enhances District-Wide Communications
with Unified Communications
CHALLENGE

As the Rockwood School District

struggled to keep up with an aging
and expensive-to-maintain PBX,
it knew that it was time to make
the switch to a more advanced and
secure communications solution. But
with budgets and resources tight, it
needed a solution provider that could
not only deliver the right technology,
but one that could also provide the
consulting, planning, training and ongoing support needed to maximize
its investment.
After weighing the options presented
from a number of vendors and
manufacturers, the District chose
World Wide Technology (WWT) and
Cisco Unified Communications to help
update its system and ensure a more
efficient and secure communications
network.

SOLUTION
WWT planned and implemented a
custom solution for the District,
comprised of people, processes and
powerful strategic partnerships to
improve communications across the
school system.

People
WWTs team of pre-sales engineers
and account managers worked with the
District to determine the most efficient
and cost-effective plan of attack.
Once the plan was in place, WWTs
deployment engineers and managers
worked directly with the Districts IT
staff to implement a successful and
timely installation.
We were very impressed with the
World Wide Technology team all
the way from sales and pre-sales
engineering, to the implementation,
planning, project management and
follow-up after the fact, says Steve
Beatty, the Districts CIO.

We were very impressed with the World Wide

Technology team all the way from sales and pre-sales
engineering, to the implementation, planning, project
management and follow-up after the fact.
Copyright 2010 World Wide Technology, Inc. All rights reserved.

TECHNOLOGY
Cisco Unified

Communications
Cisco CallManagers
Cisco Unity (Integrated)

Messaging
Cisco MeetingPlace

Express
Cisco ContactCenter

Express
Cisco Presence
Cisco Mobility
Cisco IP Communicator
Day 2 Support, Training

& Installation

STRATEGIC PARTNER

Processes
Sensitive to the urgency of the Districts
needs and the fixed nature of its
budget, WWT provided comprehensive
consultation services free of charge.
This extra effort, coupled with WWTs
access to state-of-the-art Cisco Unified
Communications solutions, put the
District at ease and allowed WWT to
step into the role of trusted advisor.
WWT developed a detailed design,
timeline and implementation plan that
divided the installation into two phases,
meeting the Districts immediate needs
without breaking the bank.

Partners
As a Cisco Gold Certified Partner, WWT
was able to provide the District with the
state-of-the-art VoIP technology and
Unified Communications applications
necessary to enhance system-wide
communication and security. It also
del ivered the training needed to
maximize the Districts technology
investment.

RESULTS

ABOUT WWT

WWT leveraged in-house expertise

and access to cutting-edge
technology to plan and implement a
Unified Communications solution for
the District that provides increased
security, flexibility and efficiency
while cutting costs. According to
Beatty, This particular Cisco solution
has given us the opportunity to
dramatically reduce our access costs;
in addition, it offers a very reliable
and easy-to-maintain system, so
activities such as moves, adds and
changes are much more efficient
for us.

Shortly after the new system was

in place, the District experienced
a security breach and called in the
experts at WWT for assistance.
WWT performed a Network Security
Assessment to identify weaknesses
in the network and set forth a plan
to repair them. As a result, the
District now turns to WWT for all of
its Cisco needs, and saves time and
effort by leveraging WWTs Cisco
State Contract. The District is also
taking advantage of WWTs State of
Missouri Prime Vendor Contract to
purchase non-Cisco technology.
WWTs role as a trusted advisor has
encouraged an ongoing relationship,
as the District now turns to WWT for
support on additional projects and
is looking to WWT to complete the
communications overhaul with Phase
Two in 2010.

World Wide Technology, Inc.

(WWT) is a leading Systems
Integrator providing technology
and supply chain solutions
to customers and suppliers
around the world.
Learn more at www.wwt.com.
World Wide Technology, Inc.
60 Weldon Parkway
St. Louis, MO 63043
800.432.7008
www.wwt.com

Copyright 2010 World Wide Technology, Inc. All rights reserved.