FILL IN THE BLANKS

1. ERP is a software(Hardware,software,Program)
2. FDI is direct subscription to the capital of
domestic firm.
(motivation,subscription,marketing)
3. Logistics ensure delivery in time.
(execution,delivery,production)
4. Public sector banks have the largest number of
ATMs in India.(Public sector,Private
sector,Foreign bank)
5. KPO is one step ahead of BPO.(lower,side by
side,ahead)
6. FDI is allowed in private insurance sector in
India with a limit of 26 %.(26%,51%,49%)
7. Logistics is the process that links supply chain
participants into integrated operations.
(Logistics,Retailing,Outsourcing)

ANSWER IN ONE SENTENCE

1.What is BPO?
2. Give 2 differences between debit card and
credit card.
3. what is KPO?
4.What is ERP?
5.What is ATM card?
6. What is Internet Banking?
SHORT NOTES
1. BPO-Importance, types and challenges..
2. ATM card merits and demerits.
3. Credit card merits and demerits.
4. Debit card merits and demerits.
5. Internet Banking merits and demerits.
6. Impact of FDI on banking and insurance sector.

7. Reason for opening of insurance sector for

private players.
8. Logistics-Challenges.