Professional Documents
Culture Documents
Do It Yourself
Do It Yourself
2. Click on Downloads on left hand side panel. The next screen would be
like below:
3. Click on Airtel Secure Wi-Fi Dialer option on left hand side. It will show
you the following screen:
6. Save the file and it will download the dialer for you.
7. Now right click on the downloaded file, click on the properties and check
the size of the file which should be 6.33 MB
8. If the size is 6.33 MB then move ahead for dialer installation but if the
size is less then this that means file is not downloaded properly. You have to
download it again using the preceding steps.
Dialer Installation
4. Click on install. It will install the dialer and will ask for a reboot on
windows XP only and click on ok:
5. Now start the dialer from all programs. When the dialer runs for the first
time, you will be prompted to install the Airtel Secure Wi-Fi Certificate.
6. Click yes to install the certificate and it will open the dialer
Firmware Download
1. Go to http://mywifi.airtelbroadband.in
2. Click on downloads on left hand side panel. The next screen would be like
below:
3. Click on Modem firmware on left hand side. It will show the below
screen:
4. Click on upper download button for Beetel modem and lower download
button for the Binatone modem.
5. Save the file named Firmware-21.ras for Beetel modem and DT4WA5007_ras.dat file for Binatone modem.
6. Check the size of the downloaded file. Right click on the file, click on
properties. Size would be1.28 MB for Beetel and 1.27MB for Binatone
modem
Firmware Upgrade
For Beetel 450 TC1 Modem
1. Open the modem page using the default ip 192.168.1.1.It will ask for
username and password.By default admin is the username and password
is password.
5. Now click on choose file and select the downloaded file and click on
UPGRADE button
6. Now it will show the upgradation process and auto reboot after
completion.
4. Click on update software button. It will take approx. 2 min and Modem
will reboot automatically. Relogin into the modem and check the firmware
version again.
5. At last check the wireless settings and it will only show WPA2 in Network
authentication field.
3. Now click on choose file and select the downloaded file and click on
UPGRADE button
4. Now it will show the upgradation process and auto reboot after
completion.
2.
3.
Enter the DSL Username and password provided by airtel in the DSL
Username and password and captcha code in the text box.
5.
6. Make sure the WlanMAC and Wifi username should be available. After
entering the Wlan Mac if its showing already in use contact Airtel team.
7. After entering the wifi username if its showing already in use, please
put some another username as the entered username is already used by any
other customer.
8. Click on the submit button and it will show you the registered wifi
username
2. Enter the wifi username and password which you have entered during
DSL username registration.
Troubleshooting
Dialer download not possible
What could the cause be?
How to Troubleshoot
If getting HTTP 404 error, then try downloading the dialer at your end
to confirm this error and if found, escalate this to Airtel.
Try to ping the gateway and some other website e.g. www.yahoo.com
Check Internet connectivity by opening up some other website e.g.
www.google.com
Clear the browser cache and then close and restart the browser. Try
downloading the dialer again
Choose a different download folder
How to Troubleshoot
How to Troubleshoot:*
Check the CPE settings to ensure that it is running the right firmware
& settings for WPA2/Enterprise are correct.
Broadcast SSID should be enabled in wireless sub section under
Interface setup section of modem.
How to Troubleshoot:
Ensure that the user is connecting to his own SSID and not his
neighbors
Ensure that you are entering the correct username & password
Check if the antivirus firewall is disabled or not.
Ensure that any third party utility is not managing the wireless.
In Binatone modem ensure that SSID number should be set to 1.
In case of 1168 error please create a wifi profile manually. Refer
https://mywifi.airtelbroadband.in/airtelwifi/pages/html/Windows_XP_
manual_setting.pdf
In case of 1169 error, wifi card is not supporting WPA2 Enterprise and
CAS cant be configured on that Pc/laptop.
In case the dialer shows Request timed out, check the following:
Internet connectivity
The radius server should be reachable from the CPE. Tell the customer to
connect a machine to the CPE using a Ethernet cable and ping the RADIUS
server IP address.
Always check the modem mac address (WLANmac) from the admin page.
Dont trust on the label printed under the modem.