Ito Yokado Case

Group 1:
Asmita Dhopeshwarkar(G11073)
Kaushik Agarwala(G11084)
Laxman Prasad Dubey(G11086)
Manohar Sethpalani(G11087)
Samarjit Mazumdar(G11104)

Current scenario:
Current lines of businesses of Ito Yakado
Chain of departmental stores
Chain of retail stores
7/11 markets
Restaurants

Steps taken by Ito Yakado to increase earnings

Inventory management
Effective use of Reform Program (PR) Empowerment of
employees
Upliftment of image in customers eyes

Steady growth in revenue and profit from 1982 to 1988

Problem Statement:

What improvements can be made to the

RP?
What should be the next evolutionary steps
in the growth of Ito Yokado?

Recommendations:
Using MIS for Supply Chain management: Create an automated Inventory Tracking System (ITS)
Integrate ITS with the Order Tracking Tystem to
minimize human intervention
Incorporate statistical forecasting of sales into
inventory management
Incorporate Just In Time (JIT) concept
Integrate Ito Yokado MIS with manufacturers MIS to
remove intermediaries, especially for apparels.

Recommendations for the future

Build and promote Pre Ordering capabilities
Home Delivery schemes to minimize inventory
Customer Loyalty schemes supported by MIS
Internet/Phone based ordering capabilities
Explore vertical integration for apparel
Explore lean human resources strategy
Explore lean process engineering
Optimize product display and shelf space based
out of MIS and statistical data

Thank You