Peripheral Trouble Shooting Management

ABSTRACT
Advances in technology and the growth and use of internet in different domains has
opened new ways of addressing and finding a far more better Solution to problems in different
domains. One such domain is addressing to Trouble shooting and management of computers and
other sharable peripherals connected to a given network
The use of interconnected shared peripherals in a network has become a norm in all
huge, small, private, government corporate, non corporate organizations ,especially in huge
organizations where the number of employees who use these shared peripherals is quite large
allocation of these peripherals and subsequent tracking and trouble shooting management
becomes a cumbersome ,complicated and inefficient .And in organization where timelines play a
very vital role immediate handling of all trouble shooting becomes essential.
A physical communication of this problems rather becomes too time consuming and is
prone to be inefficient. Thereby having an management system which allows centralized control
and management becomes rather essential.
In this system the entire peripheral allotment and subsequent trouble shooting reporting is
centralized by implementing a complete control from a central controlling authority say an
administrator who is responsible for allocating different shared peripheral including computers to
the organization employees, the employees in turn can lodge there trouble shooting complaints
online, in turn the administrator can assign the trouble shooting rectifications to the concerned
engineers.

Software requirements:
Technology

: Java 1.6

Web Technologies

: Html, JavaScript

Web Server

: Tomcat 5.5

Database

: Oracle 10g