JOHN

MILLER
SUPERVISOR
PERSONAL SUMMARY

AREAS OF EXPERTISE

CAREER HISTORY

Duties

120 Vyse Street, Birmingham, B18 6NF

T: 0870 061 0121
M: 0788 986 1115
E: info@dayjob.com
A reliable, capable and enthusiastic supervisor who is able to take on the
management and coordinating duties of any leadership role. Possessing extensive
experience of supporting, developing and motivating teams to do better and to
drive continuous improvements across a range of work activities. Also having a
track record of coming up with practical improvement initiatives which enhance a
companys overall effectiveness and harnesses the latent potential of its workers.
Currently looking to join a suitable organization that rewards hard work and offers
good opportunities for career development.

Leadership skills
IT skills
Customer service

Cost control
Forward planning
Communication skills

Commercially aware
COSHH awareness
Time management

Supervisor 2009 - Present

RETAIL STORE
Responsible for supervising a team and ensuring that duties are completed within
strict timeframes. Developing a safe working environment by adhering to all
necessary health and safety requirements and legislation.

Delegating work duties to individual staff members.

Deputising in the absence of the management team.
Approving time records and requests for time off.
Identifying and evaluating employee training requirements.
Carrying out staff appraisals, managing performance and disciplining staff.
Developing, managing and implementing promotions in order to drive sales.
Monitoring Key Performance Indicators.
Writing reports for senior management and delivering presentations.

Team Leader 2008 - 2009

DISTRIBUTION COMPANY
Administrative Assistant 2006 - 2008
PRODUCTION COMPANY
KEY SKILLS

ACADEMIC

Having a responsible attitude, remaining calm under pressure and possessing

superb decision making skills.
Promoting good work practices.
Able to build a positive rapport with staff.
Assigning tasks to staff & clearly explaining how those duties are to be done.
Discipline staff and when required dismissing them.
Superb people management skills.
Carrying out risk assessments.
Able to introduce new processes to a team and organization.
Calmly responding to accident and emergency situations.
Setting goals and objectives for individuals and teams.

Nuneaton University 2003 06

BA (Hons)
Business Administration
Nuneaton South College 2001 03
A levels: Math - English - Physics - Geography

TRAINING
REFERENCES

Health & Safety Level 1 & 2 - City & Guilds

Available on request