Professional Documents
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Perception
Perception
Behavior, 8e
Schermerhorn, Hunt, and
Osborn
Prepared by
Michael K. McCuddy
Valparaiso University
John Wiley & Sons, Inc.
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Chapter 5
Perception and Attribution
Study questions.
What is the perceptual process?
What are common perceptual distortions?
How can the perceptual process be managed?
What is attribution theory?
Sight.
Hearing.
Touch.
Taste.
Smell.
Organizational Behavior: Chapter 5
perceivers:
Past experiences.
Needs or motives.
Personality.
Values and attitudes.
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settings:
Physical context.
Social context.
Organizational context.
awareness.
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Types of schemas.
Self schemas.
Person schemas.
Script schemas.
Person-in-situation schemas.
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other individuals.
Especially likely to occur in interpretation
stage.
Projection can be controlled through a high
degree of self-awareness and empathy.
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images.
Are sensitive to other peoples use of impression
management.
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stage.
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event.
Evaluate the personal qualities of the people
involved in the event.
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causes of behavior.
Internal causes are under the individuals
control.
External causes are within the persons
environment.
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attributions.
Distinctiveness consistency of a persons
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behavior.
Attributing success to the influence of
situational factors.
Attributing failure to the influence of personal
factors.
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personal factors.
Attributing failure to the influence of
situational factors.
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