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B.B.A. DEGREE EXAMINATION, 2011
( SECOND YEAR )
( PART - III )
( PAPER - IV )

220 / 610. BUSINESS PSYCHOLOGY AND

BEHAVIOURAL SCIENCE
( Common with B.B.A. [ Computer Applications ]
Lateral Entry & Double Degree )
May ]

[ Time : 3 Hours
Maximum : 100 Marks
PART A

(10 2 = 20)

1. Write brief note on any TEN of the following :

(a) Industrial Psychology.
(b) Learning.

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(c) Perceptual errors.

(d) Job specification.

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(e) Job burnout.

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(f) Informal groups.

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(h) Charismatic leadership.

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sz.

(g) Role conflict.

(i) Morale.

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(j) Managerial grid.

(2 20 = 40)

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(k) Re engineering.
(l) Illumination experiment.
PART B

(4 10 = 40)

Answer any FOUR questions.

All questions carry equal marks.
2. Point out in detail the scope of psychology.
3. State the factors which distract attention in a
work place.

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4. Bring out the techniques of interviewing.

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6. Define leadership. Explain the styles of

leadership.

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5. What is job design? How does it affect work

outcomes?

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(10 2 = 20)

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7. What are the functions of motivation in

industries?

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PART C

(2 20 = 40)

Answer any TWO of the following.

All questions carry equal marks.

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8. Explain the types of psychological tests and

their application to business.

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9. Explain the sources and consequences of group

cohesiveness.

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10. Discuss the various factors that contribute to

job satisfaction.
11. Explain the aims and types of counseling.

(4 10 = 40)

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2.

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