As your order progresses it will change status several times.

Below is a list of the different status' and what they

mean.

Pre-Order: Awaiting delivery of stock from supplier to commence shipping.

Pending: Awaiting payment.

Payment processed: Your order has been received and is ready to be processed.

Level 1: Pending Order Verification. Usually verified automatically, you may be called if further
verification is needed.

Level 2: Pending Order Verification. You will be contacted by phone on the number provided in the
order.

Level 3: Pending Order Verification. You will be contacted via the email address provided in the order
with a request for more information.
(Please ensure we have your correct email address and phone number).

Verified A: Ready to be sent to the warehouse for fulfilment.

Verified B: Ready to be sent to the warehouse for fulfilment.

Verified C: Ready to be sent to the warehouse in our next run of accessory orders.

Verified D: Ready to be sent to the warehouse in our next run of accessory orders.

Pending Fulfillment A: With the warehouse team being packed. (Shipping time usually 2 - 5 working
days)

Pending Fulfillment B: With the warehouse team being packed. (Shipping time usually 2 - 5 working
days)

Pending Fulfillment C: With the warehouse team being packed. (Shipping time usually 7 - 10 working
days)

Pending Fulfillment D: With the warehouse team being packed. (Shipping time usually 7 - 14 working
days)

Ordered AU: Awaiting receipt in store from the warehouse to be repackaged and resent out by courier.
Ordered ACC: Awaiting receipt in store from the warehouse to be repackaged and resent out by
Australia Post eParcel.

Updated: Order content has been changed and a new order issued.

Cancelled: Order is no longer active.

Shipping Today: 24 hour delay in shipping. An email with the details of the delay will have been sent.

Partial Shipment: Part of the item shipped and a new order for the missing items will be created.

Shipped: Tracking and IMEI information sent.

PO Box Redirection: Has been received in store and resent with AAE to a PO Box.

Logistics Processing: In store and awaiting repackaging with eParcel.