Regina Valentin

2517 North 37th Avenue, Phoenix, AZ 85009

regina.valentin@live.com

(602) 330-4666

PROFESSIONAL SKILLS

Detail oriented

Team Leadership

Analytical skills

Customer service

Excellent written
and verbal
communication

(7+ yrs.)

Recruitment/
Training facilitation

Coaching/
Mentoring
Event Planning
Computer
proficiency
(Microsoft Suite &
Presentation
software)

PROFESSIONAL EXPERIENCE
Youth Arts & Education Attendant/ Day Camp Counselor
5/2014 Present
The Salvation Army Ray & Joan Kroc Center: Phoenix, AZ
Assist management with development, implementation, and coordination of
youth programs
Lead day camp and other recreation activities with enthusiasm according to
training protocol and written lesson plans
Aid in the spiritual and character development of Kroc center youth members
Site Supervisor
2/2011
12/2014
America Reads America Counts: Tempe, AZ
Supervise a team of 20-30 college age tutors in an professional environment
Develop and coordinate procedures, policies, and schedules contained in a
written site management plan
Facilitate training for large groups (150+) and small groups (20+) of college
age students each semester (total of 7 semesters)
Recruit prospective tutors through job fairs, student organized events, and
posted advertisements
Conduct periodic performance evaluations, weekly team meetings, and daily
announcements
Plan and manage fundraisers, service projects, parent night events, and end
of semester ceremonies
Act as liaison between site partners and stakeholders including program staff,
parents, and school faculty
Organize tutor transportation, student pre/post test results, parent & teacher
evaluations, and student semester summaries
Design an efficient feedback system between ASU tutors and site staff
Recommend, develop, and facilitate team builders and workshops to further
develop team morale and encourage personal/ professional enhancement

Regina Valentin
2517 North 37th Avenue, Phoenix, AZ 85009
(602) 330-4666
regina.valentin@live.com
Order/ purchase supplies for events and daily tutoring within the budget
provided
Manage and approve weekly timesheets for staff and tutors
Assistant Manager
8/2009
7/2013
Gus NY Pizza Lounge: Scottsdale, AZ
Train new driver and cashier employees in proper policies and procedures
provided by owner
Assist customers with cash/credit transactions while managing multiple
phone lines
Communicate customized orders to kitchen staff and direct delivery process
Sales Support Associate
6/2007
5/2008
JC Penney: Phoenix, AZ
Provide exceptional customer service while assisting customers with fittings
and purchases
Restock items on sales floor and maintain cleanliness of fitting rooms
Uphold professional appearance of sales floor and stock room
EDUCATION
Bachelor of Arts, Business (Communication)
December 2014
W. P Carey School of Business: Arizona State University, Tempe, AZ
ADDITIONAL PROFESSIONAL DEVELOPMENT EXPERIENCE
District 4 Representative
6/2007
6/2009
City of Phoenix Youth and Education Commission Board
Advise the City Mayor and Council concerning opportunities and challenges
relating to youth
Coordinate and facilitate public discussions, meetings, and forums for the
purpose of promoting the exchange of information on youth development and
public education of K 12th grade
Recommend to the City Council policies and programs that will improve the
quality of life for youth in the City of Phoenix
Serve as a forum for youth in their expression of ideas, ideals, aspirations,
issues, and concerns
ADDITIONAL SKILLS & CERTIFICATIONS

CPR & First Aid certified