3(a).

How far does their Information Systems support their

operational needs and their business model?
1. Core Transaction Processing strong for VTB. Recovery
Mechanisms and password management were very resilient
2. Hosted ecommerce applications at collocation facilities outside
Vermont put them in a better position on National Internet
Backbone.
3. Separate packages that offered functionality close to the ERPs
optimality were purchased and were connected via Middleware.
Software packages such as :
Circle Commerce utilized for Order Management and
fulfillment
IndustriOS used for Inventory Management
Platinum handled Accounting applications
3(b). VTBs Major Concerns
4. No prior documentation or cataloging of IT infrastructure in the
company, create a problem of only one person knows a
particular application
5. Some of Transaction Processing application were outdated.