Steps for payment of water charge through online payment using Kerala

Water Authority website

Step 1: Click the link "Create new account" for registering.

Step 2: Give the details and security keyword as directed and click the button "Create
Account". The registration details can be got from the bill as shown in the next page.

"Consumer ID"

"Consumer Number"

Step 3: After successful submission, following message will be displayed. To login, click
on the link "here".

Step 4: Enter the Consumer ID and the password to log in.

Step 5: Name, Address, Bill No, bill date, bill amount will be displayed and then
click the "Proceed" button.

Step 6: After clicking "Proceed", the page will be forwarded to the BillDesk site where
the consumer has to opt the payment option and furnish the details as required to make
the payment.

Step 7: An output containing the Name, Address and payment details will be generated.
This output can be printed out or saved for future references.

Step 8: After successfully completing the payment, the consumer can go back to the
home page using the "Back to home page" link or log out using the "Log Out" link.

NB:

An additional charge of Rs. 10/- per transaction for net banking will be charged.

2% of the transaction value for credit cards.

For failed transaction the debited amount will be reversed back to your account
within the time limit of the designated bank.

If you have any question or doubts regarding this service, contact the Kerala Water
Authority Database Administrator in the e-mail address provided below.
onlinepayment@kwa.kerala.gov.in