3000 English Phrases For Conversation

7/3/13
Speak Languages!

yes
no
maybe
or
perhaps
please
Making yourself understood -
thanks
thank you
www.speakenglish.co.uk/phrases/basic_phrases?lang=th
do you speak
English?
?
1/5
7/3/13
thanks very
much
I don't speak
English
thank you very
much
I don't speak
much English
I only speak very
little English
I speak a little
English
don't mention it
please speak
not at all
more slowly
please write it
you're welcome
Saying hello and goodbye -
down
repeat that?
I understand
I don't
understand
could you please
hi
hello
2/5
7/3/13
good morning
good afternoon
good evening
(
6
)
Other basic phrases -
I know
I don't know
excuse me,
where's the
toilet?
bye
goodbye
goodnight
see you!
see you soon!
see you later!
excuse me,
where's the
Gents?
excuse me,
where's the
Ladies?
?
/
Things you might see -
Entrance
Exit
have a nice day!
Emergency exit
have a good
Push
weekend!
3/5
7/3/13
Getting someone's attention and
Pull
Toilets
WC
Gentlemen
(often
abbreviated to
Gents)
Ladies
Vacant
Occupied/Engaged
)/
Out of order
No smoking
Private
No entry
apologising -
/
(
excuse me
sorry
no problem
it's OK
or that's
OK
don't worry about

it

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www.NaraveeClinic.com

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4/5
7/3/13
Speak Languages!

OK
of course
of course not
that's fine
that's right
sure
certainly
definitely
www.speakenglish.co.uk/phrases/more_common_expressions?lang=th
Congratulations and commiserations
congratulations!
1/10
7/3/13
absolutely
as soon as
possible
that's enough
!
well done!
good luck!
bad luck!
never mind!
what a pity!
it doesn't matter
it's not important
it's not serious

it's not worth it
I'm in a hurry
I've got to go
I'm going out
or
what a shame!
happy birthday!
happy New Year!
happy Easter!
happy Christmas!
or merry
Christmas!
happy Valentine's
Day!
sleep well
same to you!
me too
glad to hear it
sorry to hear that
2/10
7/3/13
not bad
I like ...
...
him
her
it
(
)
...
I don't like ...

him
her
it
(
)
Thanks and apologies -

thanks for your ...
...
help
hospitality
Languages and communication -
can you speak?
I speak ...
..
what languages
French,
Spanish,
and a little
Russian
fluent
German
I can get by in ...
Italian
....
I'm learning ...
...
3/10
7/3/13
email
Chinese
I'm sorry
where did you
I'm really sorry
learn your
sorry I'm late
sorry to keep you

waiting
sorry for the delay
Exclamations -
look!
great!
come on!
only joking!
or
just kidding!
bless you!
()
that's funny!
that's funny, ...

English?
at school
at university
I took a course
I taught myself
do you
understand?
did you
understand?
yes, I understood
/ ,
sorry, I didn't
/,
understand
how do you say ...

in English?
...
4/10
7/3/13
that's life!
damn it!
?
how do you spell
that?
how do you
pronounce this
Common questions -

where are you?
word?
you speak very

good English
what's this?
your English is
what's that?
very good
what's this
called?
I'm a little out of

practice
is anything
my ...
wrong?
what's the
I'd like to practise
Portuguese
matter?
is everything OK?
...
?
let's speak in ...
English
have you got a
...
5/10
7/3/13
minute?
have you got a
pen I could
Italian
borrow?
sorry?
or excuse
me?
really?
are you sure?
?
Expressing needs and feelings -
why?
why not?
what's going on?
what's
I'm tired
I'm exhausted
I'm hungry
I'm thirsty
I'm bored
I'm worried
I'm looking
happening?
what happened?
what?
where?
forward to it
6/10
7/3/13
when?
who?
I'm in a good
how?
mood
I'm in a bad
Instructions -
mood
come in!
I can't be
please sit down
bothered
could I have your
attention,
please?
More ways to greet or say goodbye to

someone -
let's go!
hurry up!
welcome!
get a move on!
welcome to ...
...
England
calm down
steady on!
hang on a second
hang on a minute
long time no see!
all the best!
!
7/10
7/3/13
one moment,
please
see you
tomorrow!
just a minute
take your time
Asking and expressing opinions -

what do you
shut up!
think?
stop it!
please be quiet
I think that ...
..
don't worry
I hope that ...
..
don't forget
I'm afraid that ...
..
in my opinion, ...
, ...
help yourself
go ahead
I agree
let me know!
I disagree
or I
don't agree
:
after you!
that's true
that's not true
8/10
7/3/13
I think so
I hope so
you're right
you're wrong
I don't mind
it's up to you
that depends
that's interesting
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9/10
7/3/13
Speak Languages!

999
911
help!
be careful!
look out!
or
watch out!
Fire -
fire!
call the fire
brigade!
www.speakenglish.co.uk/phrases/emergencies?lang=th
1/4
7/3/13
please help me
burning?
there's a fire
the building's on
can you smell
Medical emergencies -
call an
ambulance!
I need a doctor
there's been an
accident
please hurry!
I've cut myself
I've burnt myself
are you OK?

is everyone OK?
fire
Other difficult situations -
I'm lost
we're lost
I can't find my
...
...
keys
passport
mobile
Crime -
stop, thief!
I've lost my ...
...
2/4
7/3/13
call the police!
my wallet's been
stolen
my purse has
been stolen
my handbag's
been stolen
my laptop's been
stolen
I'd like to report a

theft
broken into
I've been
my car's been
wallet
purse
camera
I've locked
...
myself out of
my ...
car
room
me alone
go away!
please leave
mugged
I've been
attacked
3/4
7/3/13
Speak Languages!

Asking how someone is -
how are you?
how's it going?
? (
how are you
?
(
doing?
how's life?
? (
www.speakenglish.co.uk/phrases/general_conversation?lang=th
Asking where someone is -
where are you?
1/4
7/3/13
)
how are things?
I'm fine, thanks
I'm OK, thanks
not too bad,

thanks
? (
at home
at work
in town
in the
at the shops
on a train
at Peter's
alright, thanks
not so well
how about you?
..
I'm ...
www.ThaiLoveLink
countryside
Asking about someone's plans
and you?
summer?
and yourself?
?,
what are you
...
do you have any

plans for the
doing for ...?
Asking what someone is or has been
Christmas
2/4
7/3/13
doing -
what are you up
New Year
Easter
to?
what have you
been up to?
working a lot
studying a lot
I've been very
busy
same as usual
not much
or not
a lot
I've just come

back from ...
...
Portugal
3/4
7/3/13
Speak Languages!

Introductions -
what's your
name?
my name's ...
Chris
Emily
...
I'm ...
Ben
www.speakenglish.co.uk/phrases/making_friends?lang=th
..
Ages and birthdays -
how old are you?
I'm ...
..
1/9
7/3/13
Sophie
twentytwo
this is ...
thirty-eight
..
Lucy
my wife
my
husband
my
boyfriend
my
girlfriend
my son
my
daughter
I'm sorry, I didn't

catch your name
/ ,
other?
www.ThaiLoveLink

I'm forty-seven
when's your
birthday?
...
it's ...
16 May
("the
sixteenth
of May" or
"May the
sixteenth")
2 October
do you know each
/
38
years old
years old
/
22
16
("the
second of
October"
or
2/9
7/3/13
nice to meet you
pleased to meet
"October
the
second")
you
Living arrangements -
how do you do?
/
(
how do
you do?)
each other?
we work together
how do you know
we used to work
together
we were at school
together
we're at
university
together
who do you live
with?
anybody?
I live with ...
...
do you live with
my
boyfriend
my
girlfriend
my partner
my
husband
my wife
my parents
3/9
7/3/13
we went to
university
together
through friends
Where are you from? -
?
where are you
from?
where do you
come from?
whereabouts are
you from?
()?
()?
a friend
friends
relatives
your own?
I live on my own
I share with one
do you live on
other person
I share with ...
others
I'm from ...

England
..
...
two
three
Asking for contact details -

whereabouts in
... are you from?
Canada
... ?
what's your
phone number?
4/9
7/3/13
what's your email

what part of ...
do you come
...?
from?
address?
what's your
address?
Italy
phone number?
...
could I take your
live?
I live in ...
London
France
I'm originally
from Dublin but
now live in
Edinburgh
I was born in
Australia but
could I take your
where do you
email address?
are you on ...?
... ?
Facebook
MySpace
Skype
MSN
what's your
username?
grew up in
England
5/9
7/3/13
Further conversation -
what brings you

to ...?
England
... ?
I'm on holiday
I'm on business
I live here
I work here
I study here
why did you
...
?
come to ...?
the UK
I came here to
work
I came here to
study
I wanted to live
6/9
7/3/13
abroad
you lived here?
I've only just
how long have
arrived
a few months
about a year
just over two
years
three years
how long are you
planning to stay
here?
until August
a few months
another year
I'm not sure
do you like it
7/9
7/3/13
here?
yes, I love it!
/,
I like it a lot
it's OK
what do you like
about it?
...
I like the ...

food
weather
people

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8/9
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Speak Languages!

Brothers and sisters -
/
do you have any

brothers or
Relationships -
sisters?
do you have a
boyfriend?
yes, I've got ...
/,
...
a brother
www.speakenglish.co.uk/phrases/family_and_relationships?lang=th
do you have a
girlfriend?
?
1/5
7/3/13
a sister
are you married?
an elder
are you single?
are you seeing
brother
a younger
anyone?
I'm ...
..
sister
two
brothers
two sisters
one
brother
and two
sisters
/ ,
no, I'm an only

child
single
engaged
married
divorced
separated
a widow
a widower
I'm seeing
someone
Children and grandchildren -

Pets -
2/5
7/3/13
have you got any
kids?
do you have any
I've got ...
have you got any
children?
yes, I've got ...
pets?
/ ,
..
girl
a young
baby
three kids
two cats
a Labrador
Asking names and ages -
what's his name?
he's called ...
..
Tom
grandchildren?
Parents and grandparents -
what's her name?
she's called ...
..
children
do you have any
..
a dog and
a boy and a
I don't have any
Mary
what are their
?
3/5
7/3/13
names?
they're called ...
are your parents

still alive?
where do your
parents live?
what do your
parents do?
..
Neil and
Anna
how old is he?
he's ...
12
twelve
what does your

father do?
what does your
mother do?
are your
grandparents still
alive?
how old is she?
she's ...
..
fifteen
15
where do they
live?
how old are they?
they're ...
..
six and
eight
6
8
4/5
7/3/13
Speak Languages!

Talking about things you like -
what do you like

doing in your
spare time?
I like ...
watching
...
TV
listening to
Sport -
do you play any
sports?
music
www.speakenglish.co.uk/phrases/interests?lang=th
1/5
7/3/13
walking
jogging
I quite like ...
yes, I play ...
...
cooking
playing
chess
yoga
football
tennis
golf
I'm a member of a
gym
...
swimming
dancing
particularly sporty
/ ,
I like watching
no, I'm not

I really like ...
/ ,
...
football
I love ...
...
the theatre
the cinema
going out
clubbing
which team do you

support?
I support ...
Manchester
United

...

2/5
7/3/13
I enjoy travelling
Talking about things you dislike -
I don't like ...
noisy bars
I hate ...
shopping
Chelsea
I'm not interested

in football
...
pubs
nightclubs
Music -
instruments?
yes, I play ...
/ ,
...
do you play any
...
the guitar
football

yes, I've played
I can't stand ...
...
the piano for ...
/ ,
...
years
five
Other ways of discussing interests
I'm in a band
I sing in a choir
3/5
7/3/13
I'm interested in
...
...
photography
history
music do you
languages
what sort of
like?
what sort of
I read a lot
(
)
have you read any
good books lately?
have you seen any

good films
recently?
music do you
listen to?
pop
rock
dance
classical
anything, really
lots of different
stuff
have you got any

favourite bands?
4/5
7/3/13
Speak Languages!

Occupation -
what do you do?
what do you do for
a living?
what sort of work
do you do?
what line of work
are you in?
www.speakenglish.co.uk/phrases/jobs?lang=th
Who do you work for? -
?
who do you work
for?
1/5
7/3/13
I'm a ...
..
I work for ...
..
teacher
student
a publishers
doctor
an
bank
the council
I work as a ...
investment
..
journalist
programmer
I work in ...
I'm self-employed
I work for myself
..
television
I have my own
publishing
business
PR (public
relations)
I'm a partner in ...
sales
IT
(
)
I work with ...
..
..
a law firm
an
accountancy
practice
2/5
7/3/13
computers
an estate
children
agents
with
disabilities
I've just started at

I stay at home
and look after the
...
IBM
...
children
I'm a housewife
Employment status -
I've got a parttime job
job
I'm ...
..
I've got a full-time
Place of work -
where do you
work?
I work in ...
..
an office
a shop
unemployed
restaurant
out of work
a bank
a factory
a call centre
looking for
3/5
7/3/13
work
looking for a
job
I'm not working at

the moment
I've been made
redundant
I was made
redundant two
voluntary work
I work from home

I'm training to be
...
a nurse
..
accountant
supermarket
manager
I'm on a course at
the moment
..
an engineer
I'm a trainee ...
I'm retired
Training and work experience -
months ago
I do some
4/5
7/3/13
experience
I'm doing an
I'm on work
internship
Part Time - jobsDB

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Part Time

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Speak Languages!

University
student?
what do you
are you a
study?
I'm studying ...
..
history
economics
medicine
School -
where did you go
where do you
study?
to school?
I went to school
in ...
www.speakenglish.co.uk/phrases/education?lang=th
...
1/4
7/3/13
which university
are you at?
do you go to?
I'm at ...
..
what university
Liverpool
University
which year are
you in?
I'm in my ... year
...
Bristol
I left school at
sixteen
I'm taking a gap

year
16
Future plans -
how many more
years do you
second
have to go?
third
final
what do you want

to do when
you've finished?
year at
university
do you have any

www.

10
56

www.itc2online.com/
first
I'm in my first
.
.
get a job
go travelling
I don't know what
Visitor Management
System
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Part Time jobsDB

www.jobsDB.com/part-t
Part Time
2/4
7/3/13
exams coming
I want to do after
up?
university
I've just
graduated
I'm doing a
masters in ...
law
I'm doing a PhD
in ...
chemistry
did you go to
university?
I didn't go to
university
I never went to
university
..
(
)
...
3/4
7/3/13
to university?
I went to ...
...
where did you go
Cambridge
what did you

study?
...
I studied ...
maths
politics
Visitor Management System

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Speak Languages!

are you religious?
no, I'm ...
/ ,
...
an atheist
agnostic
Places of worship -
is there a ... near
here?
what religion are

you?
www.speakenglish.co.uk/phrases/religion?lang=th
(
)
church
mosque
1/3
7/3/13
I'm a ...
Christian
Muslim
Buddhist
Sikh
Hindu
Protestant
Catholic
I'm Jewish
do you believe in
God?
I believe in God
I don't believe in
God
www.speakenglish.co.uk/phrases/religion?lang=th
synagogue
temple
2/3
7/3/13
Speak Languages!

Breaking the ice -
can I buy you a

drink?
would you like a
drink?
can I get you a
drink?
/ ?
www.speakenglish.co.uk/phrases/dating_and_romance?lang=th
On a date -
of this place?
shall we go
what do you think
1/6
7/3/13
are you on your

own?
would you like to
join us?
do you mind if I
join you?
do you mind if we
join you?
somewhere else?
I know a good
place
can I kiss you?
can I walk you
home?
can I drive you
home?
would you like to

do you come
here often?
come in for a
coffee?
would you like to
come back to
is this your first

time here?
have you been
here before?
mine?
great evening
when can I see
thanks, I had a
2/6
7/3/13
would you like to

dance?
Asking someone out -
you again?
give me a call!
I'll call you
do you want to
go for a drink
sometime?
I was wondering
if you'd like to go
out for a drink
Talking about feelings -
what do you think
of me?
I enjoy spending
sometime
time with you
if you'd like to
meet up
,
!
attractive
I like you
I like you a lot
I'm crazy about
I find you very
sometime, let me
know!
would you like to

join me for a
coffee?
you
I love you!
3/6
7/3/13
do you fancy
getting a bite to
eat?
do you fancy
lunch sometime?
do you fancy
dinner
sometime?
me?
I miss you
I've missed you
will you marry
Physical relationships
do you have any
do you fancy
going to see a
film sometime?
condoms?
Sexual orientation -
that sounds good
I'd love to!
sorry, I'm busy
sorry, you're not
my type!
..
I'm ...
straight
gay
4/6
7/3/13
here's my
number
what's your
phone number?
could I take your
phone number?
Compliments -
you look great
you look very
nice tonight
I like your outfit
you're beautiful
you're really
5/6
7/3/13
good-looking
you're really
sexy
you've got
beautiful eyes
you've got a
great smile
thanks for the

compliment!

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Inviting someone out -
are you up to
anything this
evening?
have you got any

plans for ...?
... ?
this
evening
tomorrow
the
weekend
www.speakenglish.co.uk/phrases/arranging_to_meet?lang=th
Arranging the time and place -

what time shall
we meet?
1/4
7/3/13
are you free ...?
..()..
let's meet at ...

eight
this
...
o'clock
evening
tomorrow
afternoon
tomorrow
where would you

like to meet?
evening
I'll see you ... at
what would you
like to do this
ten o'clock
evening?
do you want to go
somewhere at
the weekend?
in the pub
at the
cinema
there
see you there!
let me know if
you can make it
I'll call you later
I'll meet you

would you like to
join me for
something to
eat?
..
(
)..
do you fancy
going out
2/4
7/3/13
tonight?
sure
what's your
I'd love to
address?
sounds good
that sounds like
Meeting up -
fun
I'm running a
little late
..
I'll be there in ...
five
ten
plans
fifteen
I'm too tired
I'm staying in
sorry, I can't
make it
I'm afraid I
already have
tonight
work to do
I need to study
I'm very busy at
the moment
have you been

here long?
I've got too much
minutes
have you been

waiting long?
3/4
7/3/13
Speak Languages!

Specifying the day -
the day before
yesterday
yesterday
today
tomorrow
the day after
tomorrow
Other time expressions -
Specifying the time of day -
www.speakenglish.co.uk/phrases/times_and_dates?lang=th
now
then
/
1/6
7/3/13
last night
tonight
tomorrow night
immediately
or
straight away
soon
in the morning
in the afternoon
earlier
in the evening
later
yesterday
five minutes ago
an hour ago
a week ago
two weeks ago
a month ago
a year ago
a long time ago
in ten minutes'
morning
yesterday
afternoon
yesterday
evening
this morning
this afternoon
this evening
time
tomorrow
morning
or in ten
minutes
in an hour's time
2/6
7/3/13
tomorrow
afternoon
tomorrow
or in an hour
in a week's time
evening
or in a week
in ten days' time
or in ten days
Specifying the week, month, or year

last week
last month
last year
in three weeks'
time
or in three
weeks
in two months'
time
this month
this year
next week
next month
next year
or in two
months
in ten years' time

this week
or in ten years
the previous day
the previous
week
the previous
month
the previous year
the following day
3/6
7/3/13
the following
week
the following
month
the following
year
Duration -
for
:
I lived in Canada
for six months
I've worked here
for nine years
I'm going to
France tomorrow
for two weeks
we were
swimming for a
long time
4/6
7/3/13
Frequency -
never
rarely
occasionally
sometimes
often
or
frequently
usually
or
normally
always
every day
or
daily
every week
or
weekly
every month
or
monthly
every year
or
yearly
5/6
7/3/13
Speak Languages!

12

Asking the time -
what's the time?
what time is it?
could you tell me
five to two
ten to two
the time, please?
do you happen to
twenty to
www.speakenglish.co.uk/phrases/telling_the_time?lang=th
1/4
7/3/13
have the time?
two
do you know
twenty-
what time it is?
five to two
Telling the time -

ten fifteen
ten thirty
ten fortyfive
ten am
six pm
...
it's ...
exactly ...
...
about ...
...
almost ...
..
just gone
...
...
one o'clock
two o'clock
noon
or
midday
midnight
past one
quarter
quarter
2/4
7/3/13
past two
half past
one
half past
two
am
pm
11.47am
2.13pm
Clocks -
quarter to
two
quarter to
three
my watch is ...
fast
slow
that clock's a
little ...
five past
one
ten past
one
twenty
past one
twentyfive past
...
...
fast
slow
3/4
7/3/13
one
Visitor Management System

www.inventech.co.th

+662-538-1481
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Slovenina
Suomi
Dansk
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Latvieu
Eesti
4/4
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Speak Languages!

Asking the date -

what's the date
today?
what's today's
date?
Dates -
15 October (the
fifteenth of
October
or
October the
fifteenth)
Monday, 1
www.speakenglish.co.uk/phrases/dates?lang=th
Centuries -
the 17th century
the 18th century
the 19th century
1/4
7/3/13
January
(Monday, the first

of January or
the 20th century
the 21st century
Monday, January
the first)
Some famous dates -
on 2 February (on

1066 Battle of
the second of
February
or on
Hastings
February the
second)
1776 US
Declaration of
at the beginning
..
Independence
of ...
July
1939-1945
Second World
War
in mid-December
at the end of ...
..
March
by the end of
1989 Fall of the

Berlin Wall
June
2/4
7/3/13
2012 London
Years -
1984
("nineteen
eighty-four")
2000
("the year
two thousand")
2005
("two
thousand and
five")
2018
("twenty
eighteen")
("in two
thousand and
seven")
in 2007
44 BC
death
of Julius Caesar
79 AD
or AD 79
eruption of
Olympics
..
3/4
7/3/13
Vesuvius
Vesuvius
$$
eventinvestor.com/Tel.086-3172369

$

30

!
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4/4
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Speak Languages!

Weather conditions -
what's the
weather like?
...
it's ...
sunny
cloudy
windy
foggy
Temperatures -
what's the
temperature?
it's 22C
www.speakenglish.co.uk/phrases/the_weather?lang=th

1/5
7/3/13
stormy
...
it's ...
("twenty-two
degrees")
temperatures are
in the mid-20s
raining
hailing
what
snowing
temperature do
you think it is?

what a nice day!
what a beautiful
day!
it's not a very

nice day
what a terrible
day!
()
weather!
it's starting to
what miserable
rain
30C
("thirty
degrees")
it's ...
probably about
hot
cold
baking hot
freezing
freezing
cold
it's below
freezing
2/5
7/3/13
it's stopped
raining
The weather forecast -

it's pouring with
rain
it's raining cats
and dogs
the weather's
fine
the sun's shining
there's not a
cloud in the sky

the sky's
what's the
forecast like?
rain
it's going to
it's forecast to
freeze tonight
overcast
it's clearing up
forecast?
what's the
it looks like rain
it looks like it's
going to rain
the sun's come
out
the sun's just
gone in
we're expecting a
thunderstorm
it's supposed to
3/5
7/3/13
there's a strong
clear up later
wind
the wind's
dropped
that sounds like
thunder
that's lightning
we had a lot of
heavy rain this

morning
we haven't had
any rain for a
fortnight
4/5
7/3/13
Speak Languages!

General phrases -
like a cup of tea?
I'll put the kettle
would anyone
like a tea or
coffee?
would anyone
on
the kettle's
boiled
Mealtime conversation
what's for ...?
can you put the

light on?
can you switch
www.speakenglish.co.uk/phrases/at_home?lang=th
...
breakfast
lunch
1/5
7/3/13
the light on?
dinner
can you turn the
breakfast's ready
lunch is ready
the light off?

dinner's ready
is there anything
I can do to help?
me wash the
dishes?
dry
I'm going to bed
I'll wash and you
Hostel Mango, Prague

what would you
could you help
Visitor Management
System
www.inventech.co.th
+662-538-1481
light off?
can you switch
like for ...?
... ?
breakfast
lunch
dinner
would you like

some toast?
www.hostelmango.com
Comfy,clean,top and
cheap hostel Own
underground bar and
laundry
www.kaplaninternationa
80,000
Chulaguide.com/Tutor+
Home entertainment -
could you pass

the ..., please?
...
?
2/5
7/3/13
is there anything
good on TV?
is there anything
good on
salt
sugar
butter
television
would you like a
tonight?
do you want to
watch a ...?
...
?
film
DVD
glass of ...?
water
orange
juice
wine
do you want me
to put the TV on?
could you pass
me the remote
control?
game of ...?
chess
cards
careful, the
plate's very hot!
some more?
have you had
would you like
...
?
do you want a
...
enough to eat?
would anyone like

dessert?
3/5
7/3/13
Watching sport on TV -
would anyone like

coffee?
dessert?
I'm full
that was ...
..
what's for
what time's the
match on?
who's playing?
who's winning?
lovely
0 0
excellent
2-1
("two one")
2 1
very tasty
who won?
delicious
it was a draw
what's the score?

0-0
("nil all")
Beware of the
dog
4/5
7/3/13
Speak Languages!

On arrival -
come on in!
good to see
you!
you're looking
well
please take
your shoes off
can I take your

coat?
sorry we're
late
Other useful phrases -
have a seat!
let's go into
...
www.speakenglish.co.uk/phrases/entertaining_guests?lang=th
1/4
7/3/13
the ...
did you have a
good journey?
did you find us

alright?
I'll show you

your room
this is your
room
lounge
living
room
dining
room
do you mind if
I smoke here?
would you like

a towel?
I'd prefer it if
you went
outside
make yourself
at home
are you ready

to eat now?
who's driving
tonight?
could I use
your phone?
Offering drinks
can I get you
anything to
drink?
2/4
7/3/13
would you like

a tea or
coffee?
how do you
take it?
do you take
sugar?
do you take
milk?
how many
sugars do you
take?
would you like

a ...?
...
?
soft drink
beer
glass of
wine
gin and
tonic
?
your taxi's
here
thanks for
coming
have a safe
journey home
thanks for a
lovely evening
3/4
7/3/13
Speak Languages!

where's the
ticket office?
where do I get
the ... to
Southampton
()
from?
bus
how long does
train
the journey take?
ferry
what time do we
arrive?
www.speakenglish.co.uk/phrases/travel?lang=th
1/3
7/3/13
what time's the

next ... to
Portsmouth?
()
bus
train
ferry
this ... has been

cancelled
do you get travel

sick?
journey!
enjoy your trip!
have a good
()
At the travel agents -
bus
train
flight
I'd like to travel
ferry
to ...
Spain
this ... has been
delayed
()
I'd like to book a

trip to ...
bus
train
flight
how much are the
ferry
flights?
(,
,
)
Berlin
..
..
?
2/3
7/3/13
)
?
have you ever

been to ...?
brochures on ...?
Italy
on holiday
been there
.. ?
do I need a visa
for ...?
/ ,
no, I've never
Switzerland
/ ,
yes, I went there
.. ?
do you have any
Turkey
I've never been,

but I'd love to go
someday
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Speak Languages!

Asking directions -
excuse me, could
you tell me how
to get to ...?
the bus
station
/
,
..
excuse me, do
you know where
the ... is?
post office
/ ,
...
How far is it? -

?
how far is it?
...?
www.speakenglish.co.uk/phrases/asking_and_giving_directions?lang=th
1/5
7/3/13
I'm sorry, I don't

know
sorry, I'm not
from around here
/ ,
how far is it to
...?
/ ,
how far is it to ...

I'm looking for ...
this
address
are we on the
right road for ...?
Brighton
is this the right
way for ...?
Ipswich
..
...
?
.....
?
the airport
from here?
...
the beach
is it far?
is it a long way?
it's ...
..
not far
quite close
quite a
long way
do you have a
on foot
map?
can you show me
on the map?
a long way
to walk
about a
a long way
2/5
7/3/13
1
(1

1.6
mile from
Giving directions -
here
it's this way
it's that way
you're going the
wrong way
you're going in
the wrong
direction
Giving directions to drivers -
follow the signs for

...
the town
take this road
centre
go down there
Birmingham
take the first on
the left
take the second
on the right
turn right at the
crossroads
continue straight
on past some
at the second set
traffic lights
of traffic lights,
turn left
continue straight
...
3/5
7/3/13
ahead for about a

mile

(1
1.6
)
go over the
roundabout
take the second
continue past the

fire station
you'll pass a
supermarket on
your left
keep going for

another ...
hundred
yards
two
hundred
exit at the
roundabout
junction
go under the
turn right at the T-
bridge

...
(
91 )
go over the bridge
you'll cross some
railway lines
metres
half mile

(
800 )
kilometre
4/5
7/3/13
...
it'll be ...
on your left
on your
right
straight
ahead of
you
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7/3/13
Speak Languages!

can I park here?
where's the
nearest petrol
station?
are we nearly
there?
Dealing with the police -
could I see your
please slow
www.speakenglish.co.uk/phrases/motoring?lang=th
driving licence?
?
1/5
7/3/13
down!
do you know
what speed you
we've had an
were doing?
accident
sorry, it was my
fault
it wasn't my fault
you've left your
/ ,
are you insured
insurance
have you had
on this vehicle?
could I see your
documents?
anything to
lights on
drink?
have you passed
your driving test?
how much have

you had to drink?
could you blow

into this tube,
At a petrol station -
how much would

you like?
please?
full, please
Stop
2/5
7/3/13
) 25
/
25 worth,
please
Give way
No entry
One way
Parking
No parking
No stopping
Vehicles will be
...
it takes ...
petrol
diesel
I'd like some oil
can I check my
tyre pressures
here?
Mechanical problems -
clamped
Keep left
Get in lane
Slow down
No overtaking
School
Low bridge
Level crossing
Bus lane

my car's broken
down
my car won't start
3/5
7/3/13
we've run out of
petrol
the battery's flat
have you got any
jump leads?
I've got a flat tyre
I've got a puncture
(
)
the ... isn't working
...
speedometer
petrol gauge
fuel gauge
the ... aren't
...
No through road
Caution
Fog
Diversion
Road closed
Roadworks
Accident ahead
Queue ahead
Queues after
next junction
On tow
Services
working
brake lights
Air
indicators
Water
4/5
7/3/13
...
there's something
wrong with ...
Don't drink and

drive
the engine
the steering
the brakes
the car's losing oil
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Speak Languages!

I'd like to hire a car
how long for?
for how many
days?
..
for ...
one day
two days
a week
how much does it
cost?
40 a day with
unlimited mileage
www.speakenglish.co.uk/phrases/car_hire?lang=th
Operating the car -

does it take petrol
40
or diesel?
1/3
7/3/13
is it manual or
automatic?
automatic?
has this car got ...?
... ?
what type of car do

you want
manual or
air
conditioning
central
locking
a CD player
child locks
controls
where are the ...?
I'll show you the
lights
indicators
windscreen
wipers
how do you open

the ...?
petrol tank
could I see your

driving licence?
..
(US
English:
gas tank)
(US
English:
trunk)
boot
you have to bring
2/3
7/3/13
it back with a full

tank
on Saturday
remember to drive
..
it has to be
returned by 2pm
(US
English:
hood)
bonnet
on the ...
left
right
?
dealfish.co.th/

dealfish
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Speak Languages!

do you know
where I can get a
taxi?
do you have a
taxi number?
(
)
Ordering a taxi -
I'd like a taxi,

please
how long will the

sorry, there are
none available at
the moment
www.speakenglish.co.uk/phrases/travelling_by_taxi?lang=th
/ ,
journey take?
1/5
7/3/13
do you mind if I
where are you?
what's the
?,
address?
open the
window?
do you mind if I
close the
window?
...
I'm ...
at the
Metropolitan
Hotel
at the train
station
at the corner
of Oxford
Street and
Tottenham
Court Road
could I take your

name, please?
there?
how much is it?
have you got
are we almost
anything
smaller?
that's fine, keep

the change
receipt?
could I have a
would you like a
2/5
7/3/13
receipt, please?
have to wait?
how long will it be?
could you pick
()
?
how long will I
me up here at ...?
quarter of an hour
15
about ten minutes
10
six o'clock
could you wait for
me here?
it's on its way
In the taxi -
like to go?
I'd like to go to ...
..
where would you
Charing
Cross
station
Taxis
For hire
Charing
Cross
3/5
7/3/13
could you take
..
me to ...?
the city
centre
how much will it
cost?
could we stop at
a cashpoint?
is the meter
switched on?
please switch the
meter on
4/5
7/3/13
Speak Languages!

At the bus or train station -
where's the ticket

office?
where are the
ticket machines?
next bus to ...?
..
?
Camden
what time's the
what time's the

next train to ...?
..
Leeds
The Tube (the London Underground)
could you tell me

where the nearest
www.speakenglish.co.uk/phrases/travelling_by_bus_and_train?lang=th
1/10
7/3/13
can I buy a ticket

on the bus?
can I buy a ticket
on the train?
Tube station is?
where's there a
map of the
how much is a ... to
London?
...
single
return
first class
single
first class
return
I'd like a ... to

Bristol
return
over there
which line do I
need for Camden

Town?
how many stops is

it to ...?
Westminster
... ?
Travelcard, please
which zones?
Zones 1-2
1-2
...
single
Underground?
I'd like a Day
2/10
7/3/13
child single
child return
senior
citizens'
single
senior
citizens'
return
first class
single
first class
return
are there any

reductions for offpeak travel?
I'd like an Oyster

card, please
I'd like to put 10

on it
Oyster card
(
10
Tickets
Platform
Waiting room
Left luggage
Lost property
Underground
Bus stop
Request stop
3/10
7/3/13
when would you

like to travel?
when will you be
coming back?
On time
Expected
Delayed
Cancelled
Calling at ...
...
Seat
Car
I'd like a return to

..., coming back on
Sunday
Newcastle
which platform do I
need for ...?
... ?
Manchester
is this the right

platform for ...?
..
?
Cardiff
where do I change
for ...?
...
Priority seat
(a
seat which
should be
offered to those
less able to
stand such as
pregnant
women, the
elderly, or the
disabled)
To trains
4/10
7/3/13
Exeter
you'll need to
change at ...
...
Reading
can I have a
timetable, please?
Trains to London
Way out
Mind the gap
Northbound
platform
platform
Southbound
Eastbound
how often do the
buses run to ...?
...
?
Bournemouth
how often do the
trains run to ...?
...
season ticket,
Westbound
platform
Coventry
Coventry
I'd like to renew my
platform
please
the next train to

arrive at Platform 2
is the 16.35 to
5/10
7/3/13
Doncaster
2 16.35
.
Platform 11 for the
11
10.22 .
10.22 to Guildford
Penzance
5
18.03 .
the next train to

depart from
Platform 5 will be
the 18.03 service
to Penzance
the train's running

late
the train's been

cancelled
On the bus or train -
does this bus
6/10
7/3/13
stop at ...?
Trafalgar
Square
does this train
stop at ...?
Leicester
could I put this

in the hold,
... ?
Trafalgar
Square
...
?

please?
could you tell me

when we get to
...?
the
...
university
could you please
stop at ...?
the airport
...
?
is this seat free?
is this seat
7/10
7/3/13
taken?
do you mind if I
sit here?
tickets, please
all tickets and
railcards, please
ticket, please?
/
?
I've lost my
could I see your
ticket
what time do we
arrive in ...?
Sheffield
..
?
what's this stop?
what's the next
8/10
7/3/13
stop?
this is my stop
I'm getting off
here
is there a buffet
car on the train?
do you mind if I
open the
window?
we are now
approaching
London Kings
Cross
this train
terminates here
all change,
please
please take all
9/10
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your luggage
and personal
belongings with
you
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Checking in -
I've come to
collect my tickets
I booked on the
internet
do you have your
booking
reference?
Short stay
(abbreviation of
www.speakenglish.co.uk/phrases/travelling_by_air?lang=th
1/9
7/3/13
Short stay car

your passport
and ticket, please
here's my
booking
park)
Long stay
(abbreviation of
Long stay car
Arrivals
Departures
International
park)
reference
where are you
flying to?
did you pack your

bags yourself?
has anyone had
access to your
bags in the
meantime?
do you have any
liquids or sharp
objects in your
hand baggage?
how many bags

are you checking
check-in
departures
Domestic flights
Toilets
Information
Ticket offices
Lockers
Payphones
Restaurant
International
2/9
7/3/13
in?
could I see your
hand baggage,
Check-in closes
40 minutes
before departure
please?
do I need to
check this in or
can I take it with
me?
there's an excess
baggage charge
of ...
30
would you like a
window or an
aisle seat?
enjoy your flight!
where can I get a

trolley?
..
Gates 1-32
132
Tax free shopping
Duty free
shopping
30
Transfers
Flight
connections
Baggage reclaim
Passport control
Customs
Security -
Taxis
3/9
7/3/13
are you carrying

any liquids?
could you take off

your ..., please?
/
...
coat
shoes
belt
could you put any

metallic objects
into the tray,
please?
please empty
your pockets
please take your

laptop out of its
case
Car hire
Departures board
Check-in open
Go to Gate ...
...
Delayed
Cancelled
Now boarding
Last call
Gate closing
Gate closed
Departed
Arrivals board
Expected 23:25
23:25 .
Landed 09:52
)
09:52 .
4/9
7/3/13
I'm afraid you

can't take that
through
In the departure lounge -
what's the flight
number?
which gate do we
need?
last call for

passenger Smith
travelling to
Miami, please
proceed
immediately to
32
Gate number 32
the flight's been

5/9
7/3/13
delayed
the flight's been
cancelled
we'd like to
apologise for the
delay
could I see your

passport and
boarding card,
please?
On the plane -
what's your seat

number?
overhead locker?
please pay
could you please

put that in the
6/9
7/3/13
attention to this
short safety
demonstration
please turn off all

mobile phones
and electronic
devices
the captain has

turned off the
Fasten Seatbelt
sign
how long does
the flight take?
would you like
any food or
refreshments?
the captain has

switched on the
Fasten Seatbelt
7/9
7/3/13
sign
we'll be landing in
about fifteen
15
minutes
please fasten
your seatbelt and
return your seat
to the upright
position
please stay in
your seat until
the aircraft has
come to a
complete
standstill and the

Fasten Seatbelt
sign has been
switched off
the local time is
...
...
9.34pm
8/9
7/3/13
Speak Languages!

Making a booking
what time's the
next boat to ...?
Calais
I'd like a ... cabin
...
?
four-berth
I'd like a ticket for

a car and two
www.speakenglish.co.uk/phrases/travelling_by_boat?lang=th
cabin
Calais
two-berth
we don't need a
I feel seasick
the sea's very
rough
the sea's quite
1/4
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passengers
I'd like a ticket for
a foot passenger
calm
all car
passengers,
please make your
way down to the
how long does the

crossing take?
what time does
the ferry arrive in
car decks for
...
?
we will be
disembarkation
arriving in port in
approximately 30
...?
30
minutes' time
Amsterdam
please vacate
your cabins
how soon before

the departure time
do we have to
arrive?
On board the boat
information desk?
where's cabin
where's the
Cabin
Deck
Stairs
Information
Restaurant
2/4
7/3/13
number ...?
...
258
which deck's the
... ?
Cinema
Shop
Lifejackets
... on?
buffet
(
)
restaurant
bar
shop
cinema
bureau de
change
3/4
7/3/13
Speak Languages!

Passport control
could I see your
passport, please?
where have you

travelled from?
what's the purpose

of your visit?
I'm on holiday
I'm on business
I'm visiting
www.speakenglish.co.uk/phrases/passport_control_and_customs?lang=th
EU citizens
1/3
7/3/13
relatives
All passports
how long will you

be staying?
where will you be
staying?
you have to fill in

this ...
Custom Duty
www.customsinfo.c
Wait behind the

yellow line
passport ready
Nothing to
Please have your
landing card
Duties and Taxes for

Your Systems.
Decrease Costs,
Increase Accuracy.
declare
Goods to declare
immigration
form
enjoy your stay!
Customs
2/3
7/3/13
could you open

your bag, please?
do you have
anything to
declare?
you have to pay

duty on these
items
www.kaplaninternational.com/tha/

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can you recommend

any good ...?
...

hotels
B&Bs
B&Bs (
(abbreviation
of bed and
breakfasts
small lowpriced hotels
which include
breakfast)
self-catering
apartments
youth hostels
www.speakenglish.co.uk/phrases/hotels_and_accommodation?lang=th
how much do you

want to pay?
/
1/3
7/3/13
campsites
how many stars does
how far is it from

the ...?
...
city centre
airport
railway
station
it have?
I'd like to stay in the

city centre
www.speakenglish.co.uk/phrases/hotels_and_accommodation?lang=th
2/3
7/3/13
Speak Languages!

Checking availability -
?
do you have any
vacancies?
from what date?
for how many
nights?
how long will you
be staying for?
Discussing terms -
what's the price per
night?
www.speakenglish.co.uk/phrases/making_a_reservation?lang=th
1/5
7/3/13
one night
is breakfast
two nights
included?
a week
a fortnight
(US
English: two
weeks)
that's a bit more
would you like?
pay
...
single room
double room
twin room
triple room
any discount?
have you got

I'd like a ...
than I wanted to
can you offer me

what sort of room
anything ...?
...
cheaper
bigger
quieter
could I see the
room?
suite
Making the booking -
I'd like a room with
...
...
OK, I'll take it
2/5
7/3/13
an en-suite
bathroom
reservation
I'd like to make a
a bath
a shower
what's your name,
a view
please?
a sea view
a balcony
can I take your ...?
..
number
telephone
credit card
...
I'd like ...

half board
full board
could we have an
extra bed?
number
what time will you
be arriving?
Vacancies
No vacancies
Asking about facilities -
3/5
7/3/13
does the room have

...?
(
/ )
...
?
internet
access
conditioning
television
air
is there a ...?

... ?
swimming
pool
sauna
gym
beauty salon
lift
do you allow pets?
do you have
) ?
wheelchair access?
4/5
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do you have a car

park?
the room has a

shared bathroom
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I've got a
reservation
your name, please?
/ ?
my name's ...
...
Mark Smith
could I see your

passport?
could you please fill
in this registration
here's your room

key
form?
your room
number's ...
my booking was for
www.speakenglish.co.uk/phrases/checking_in?lang=th
326
...
1/3
7/3/13
a twin room
my booking was for
a double room
your room's on the

... floor
would you like a

newspaper?
would you like a
wake-up call?
what time's
breakfast?
breakfast's from
7am till 10am
could I have
breakfast in my
restaurant open for

dinner?
dinner's served
second
third
where are the lifts?
enjoy your stay!
room, please?
what time's the
first
7
10
...
Reception
Concierge
Lifts
Bar
Restaurant
between 6pm and

2/3
7/3/13
9.30pm
what time does the

bar close?
would you like any

help with your
luggage?
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my room number's
...
..
215
could I have a
wake-up call at
7
?
seven o'clock?
breakfast?
where's the
where do we have
restaurant?
could you please
www.speakenglish.co.uk/phrases/during_your_stay?lang=th
the ... doesn't work
...
heating
shower
1/4
7/3/13
call me a taxi?
do you lock the
front door at night?

if you come back
after midnight,
you'll need to ring
the bell
I'll be back around
ten o'clock
could I see your

key, please?
television
one of the lights
there's no ...
soap
shampoo
could I have a
towel, please?
?
my room's not been
made up
what time do I need

to check out?
would it be possible
to have a late
check-out?
...
toilet paper
extra blanket?
laundry facilities?
isn't working
could I have an
are there any
could you please

change the sheets?
2/4
7/3/13
I've lost my room

key
Problems -
the key doesn't

work
there isn't any hot

water
Do not disturb
Please make up
room
Lift out of order
...
the room's too ...

hot
cold
noisy
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I'd like to check out
I'd like to pay my
bill, please
I think there's a
mistake in this bill
to pay?
I'll pay ...
...
how would you like
by credit card
by cheque
in cash
do you have
anywhere we could
leave our luggage?
could I have a
receipt, please?
www.speakenglish.co.uk/phrases/checking_out?lang=th
?
1/3
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minibar?
we haven't used
have you used the
the minibar
could you please

call me a taxi?
I hope you had an

enjoyable stay
could we have
some help bringing
our luggage down?
I've really enjoyed

my stay
we've really
enjoyed our stay
www.speakenglish.co.uk/phrases/checking_out?lang=th
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Speak Languages!

do you know any

good restaurants?
where's the nearest
restaurant?
can you
recommend a good
pub near here?
do you fancy a
let's eat out tonight
would you like to
... ?
pint?
do you fancy a
www.speakenglish.co.uk/phrases/eating_and_drinking?lang=th
...?
1/3
7/3/13
quick drink?
shall we go for a
? (
come for a
work
drink?
drink after
come for a
coffee
do you know any
good places to ...?
... ?
join me for
lunch
eat
join me for
get a
dinner
sandwich
go for a drink
shall we get a takeaway?
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Reserved
No smoking
2/3
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Speak Languages!

Ordering drinks -
to drink?
/
?
what are you
what would you like
having?
www.speakenglish.co.uk/phrases/at_a_pub_bar_or_cafe?lang=th
Ordering snacks and food -
do you have any
snacks?
1/6
7/3/13
what can I get you?
/ ?
do you have any
sandwiches?
I'll have ..., please
..

1
(1
0.57
)
a pint of lager

1
(
a pint of
bitter
a glass of
white wine
what time does the
kitchen close?
are you still serving
food?
a packet of crisps,
please
a glass of red
wine
an orange
juice
a coffee
a coke
large or small?
do you serve food?
you like?
ready salted
cheese and onion
salt and vinegar
what sort of
what flavour would
sandwiches do you
have?
2/6
7/3/13
would you like ice
do you have any
with that?
hot food?
no ice, please
today's specials are

on the board
a little, please
lots of ice, please
self-service?
what can I get you?
/ ?
would you like
/ ?
is it table service or
a beer, please
two beers, please
three shots of
tequila, please
anything to eat?
are you being
served?
could we see a
menu, please?
thanks
who's next?
I'm being served,
you like?
house wine is fine
which wine would
eat in or takeaway?
?
3/6
7/3/13
Bar games -

which beer would
you like?
would you like
draught or bottled
does anyone fancy

a game of ...?
beer?
I'll have the same,

please
nothing for me,
thanks
pool
darts
cards
Internet access -
do you have
internet access
I'll get these
here?
keep the change!
do you have
wireless internet
cheers!
whose round is it?
it's my round
..
?
!/
,
(
?
(
here?
The next day... -

...
I feel fine
I feel terrible
4/6
7/3/13
it's your round
I've got a hangover
I'm never going to
drink again!
another beer,
please
another two beers,
please
same again, please
are you still serving

drinks?
last orders!
Smoking -
do you smoke?
no, I don't smoke
/,
I've given up
(
)
do you mind if I
!
(
smoke?
would you like a
cigarette?
have you got a
light?
5/6
7/3/13
Speak Languages!

Booking a table -
do you have any
free tables?
a table for ...,

please
...
/
two
three
four
I'd like to make a
reservation
I'd like to book a
www.speakenglish.co.uk/phrases/at_a_restaurant?lang=th
During the meal -
/ !
1/7
7/3/13
table, please
excuse me!
when for?
for what time?
this evening at ...
...
seven o'clock
seven thirty
eight o'clock
eight thirty
tomorrow at ...
...
enjoy your meal!
bon apptit!
would you like to

taste the wine?
could we have ...?
...
?
another
noon
bottle of wine
twelve thirty
some more
one o'clock
one thirty
for how many
people?
bread
some more
milk
a jug of tap
water
some water
2/7
7/3/13
I've got a
still or sparkling?
would you like any
reservation
do you have a
reservation?
coffee or dessert?
Ordering the meal -

could I see the
menu, please?
could I see the wine
list, please?
do you have any

desserts?
could I see the
dessert menu?
was everything
can I get you any
alright?
/ ?
drinks?
are you ready to
order?
specials?
what's the soup of
do you have any
delicious
/ ,
Problems -
this isn't what I
ordered
the day?
what do you
thanks, that was
3/7
7/3/13
recommend?
this food's cold
what's this dish?
this is too salty
this doesn't taste
I'm on a diet
right
I'm allergic to ...

..
we've been waiting
wheat
a long time
dairy
is our meal on its
products
way?
will our food be
long?
I'm severely
allergic to ...
nuts
shellfish
(,
Paying the bill -
the bill, please
could we have the
bill, please?
I'm a vegetarian
can I pay by card?
I don't eat ...
...
do you take credit
4/7
7/3/13
meat
pork
I'll have the ...
is service included?
can we pay
...
chicken
breast
roast beef
pasta
I'll take this
I'm sorry, we're out
/ ,
of that
cards?
separately?
I'll get this
/

/
let's split it
let's share the bill
Please wait to be
for my starter I'll

have the soup, and
seated
Reserved
Service included
Service not
for my main course

the steak
how would you like

your steak?
included
5/7
7/3/13
rare
medium-rare
medium
well done
is that all?
/ ?
would you like
/ ?
anything else?
you
/,
we're in a hurry
how long will it
nothing else, thank
take?
it'll take about
twenty minutes
20
6/7
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Speak Languages!

Opening times -
what times are you
open?
we're open from

9am to 5pm,
Monday to Friday
we're open from
10am to 8pm,
seven days a week
www.speakenglish.co.uk/phrases/shopping?lang=th
5
,
10
, 7
Making payment -
are you in the
queue?
1/6
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are you open on ...?
...
?
next, please!
do you take credit
Saturday
cards?
Sunday
can I pay by
cheque?
close?
I'll pay in cash
what time do you
I'll pay by card
could I have a
/ ?
what time do you
close today?
what time do you
open tomorrow?
Selecting goods -
receipt, please?
would you like a

bag?
can I help you?
I'm just browsing,

thanks
how much is this?
I'd like to return
how much are
this
Returns and complaints -
2/6
7/3/13
these?
how much does this
I'd like to change
this for a different
size
cost?
how much is that ...

in the window?
lamp
(
)
?
/
it doesn't work
it doesn't fit
could I have a
refund?
that's cheap
that's good value
have you got the
that's expensive
receipt?
do you sell ...?
... ?
could I speak to the
stamps
do you have any
...?
postcards
sorry, we don't sell

them
...
/ ,
manager?
Open
Closed
Open 24 hours a
24
3/6
7/3/13
sorry, we don't
have any left
I'm looking for ...
/ ,
..
day
Special offer
Sale
the shampoo
Clearance sale
a birthday
Closing down sale
Good value
Buy 1 get 1 free
1 1
Buy 1 get 1 half
1
1
card
could you tell me
where the ... is?
...
?
washing up
liquid
where can I find the
...?
toothpaste
have you got
..
looking for
do you have this

Reduced to clear
Half price
Out to lunch
Back in 15 minutes
15
Shoplifters will be
anything cheaper?
it's not what I'm
price
4/6
7/3/13
item in stock?
do you know
anywhere else I
prosecuted
could try?
does it come with a
guarantee?
it comes with a one
Using a credit card -
Enter your PIN
Please wait
Remove card
Signature
year guarantee
do you deliver?
I'll take it
I'll take this
anything else?
would you like
anything else?
5/6
7/3/13
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Finding and asking for items -
could you tell me

where the ... is?
...
milk
bread
counter
meat section
frozen food
www.speakenglish.co.uk/phrases/at_the_supermarket?lang=th
Checkout
8 items or less
1/4
7/3/13
section
are you being

served?
I'd like ...
...
that piece of
Basket only
Cash only
Best before end
Use by
cheese
a slice of
pizza
six slices of
ham
some olives
how much would
you like?
300 grams
300
half a kilo
two pounds
2
(1
450 )
2/4
7/3/13
At the checkout
that's 32.47
() 32.47
could I have a
/ ?
carrier bag, please?
/ ?
could I have
another carrier bag,
please?
do you need any

help packing?
do you have a
loyalty card?
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Finding the right size -
could I try this on?
could I try these
?
(
on?
could I try these

shoes on?
www.speakenglish.co.uk/phrases/shopping_for_clothes?lang=th
Making a choice -
how do they feel?
do they feel
?
1/4
7/3/13
comfortable?
do you want to try
it on?
do you want to try
them on?
it suits you
they suit you
is this the only
/ ?
what size are you?
//
?
what size do you
//
?
what do you think

of these?
I take a size ...
//
...
I like them
10
10
I don't like them
I don't like the
take?
colour you've got?
colour
do you have this in
a size ...?

...
?
what are these
7
do you have these
in a size ...?
made of?

...
?
12
12
are these
?
2/4
7/3/13
washable?
do you have a
fitting room?
where's the fitting
a smaller size?
have you got this in
a larger size?
could you measure

my ...?
I'll take these
...
waist
neck
chest
is that a good fit?
I'll take it
room?
have you got this in
dry-cleaned
/ ,
no, they have to be
it's much too small
it's a little too small
Menswear
Womenswear
or
Ladieswear
Childrenswear
Babywear
Fitting room
Size
Small
Medium
3/4
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Large
it's a little too big
it's much too big
XL
it's just right
they're just right
it doesn't fit
(
)
they don't fit
(
)
Extra-large
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General repairs -

do you know where
I can get my ...
repaired?
...
watch
camera
shoes
there's something
...
At the dry cleaners -
wrong with ...

my watch
this radio
www.speakenglish.co.uk/phrases/services_and_repairs?lang=th
could I have this
suit cleaned?
1/5
7/3/13
how much do you

do you do ...
...
?
charge for a shirt?
repairs?
television
computer
laptop
2.5
could you take

how much will it
these trousers up
an inch?
cost?
could you take
these trousers
when will it be
ready?
how long will it
take?
(
)
down an inch?
these trousers in an
could you take
inch?
could you take
I can do it straight
these trousers out
two inches?
away
it'll be ready ...
..
by tomorrow
next week
Shoe repairs and key cutting -
2/5
7/3/13
could I have these

I won't be able to
do it for at least
two weeks
shoes repaired?
could you put new

... on these shoes
are you able to

repair it?
we can't do it here
we're going to have
to send it back to
the manufacturers
it's not worth
repairing
my watch has
stopped
it?
I think it needs a
can I have a look at
for me?
...
heels
soles
could I have this

key cut?
could I have these
keys cut?
I'd like one copy of

each of these,
1
/
please
could I have a key
ring?
3/5
7/3/13
new battery
I've come to collect
..
my ...
watch
computer
Photography -
could you develop

this film for me?
could you develop

this memory card
for me?
would you like matt

or gloss prints?
could you put a new

film in the camera
4/5
7/3/13
for me?
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where can I get a

taxi?
excuse me,
where's ...?
the tourist
information
office
/ ,
(
)
station
the train
the bus
www.speakenglish.co.uk/phrases/around_town?lang=th
Things you might see
Town centre
/
1/3
7/3/13
station
the police
station
the harbour
is there a ... near

here?
(
)
Bus stop
Taxis
Underground
Hospital
Public library
Post office
Keep off the grass
Wet paint
cashpoint
bank
supermarket
hairdressers
chemists
do you know where

there's an internet
caf?
do you know where

the ... embassy is?
Look left
Look right
...
2/3
7/3/13
Japanese
Russian
Swedish
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Finding accommodation
we're looking for
accommodation
we need somewhere
to stay
do you have a list of

...?
...
hotels
B&Bs
B&Bs (
(abbreviation
of bed and
breakfasts small low-
www.speakenglish.co.uk/phrases/at_the_tourist_information_office?lang=th
Events and activities

what are you
interested in?
1/4
7/3/13
priced hotels
which include
breakfast)
youth hostels
accommodation are
exhibitions
cultural
events
sporting
accommodation for
events
are there any ...?

...
?
excursions
tours
day trips
you looking for?
can you book

... ?
at the moment?
campsites
what sort of
are there any ... on
me?
is there a city tour?
could you tell us
...?
Getting around
do you have a map
of the ...?
..
what's on at the ...?
2/4
7/3/13
city
town
where's the ...?
cinema
theatre
concert hall
opera house
opera house
(
)
city centre
art gallery
here?
shopping
do you have any
...
area
brochures on ...?
museum
main
can I book tickets
market
local
railway
attractions
station
can you
what's the best
way of getting
recommend a good
restaurant?
around the city?

where can I hire a
car?
3/4
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Postal services -
In the UK, there are two main classes of

postage First Class and
Second Class.
First
Class is quicker.
how much is a First
Class stamp?
?
Other services -
how much is a
Second Class
www.speakenglish.co.uk/phrases/at_the_post_office?lang=th
I'd like to pay this

1/5
7/3/13
stamp?
I'd like ..., please
...
an envelope
a packet of
envelopes
could I have ...,

please?
stamp
a Second
Class stamp
a book of
First Class
Class
stamps
...
India
Poland
do you sell ...?
... ?
postcards
birthday
cards
Christmas
cards
I'd like to get a TV

licence
I need to renew my
TV licence
stamps
some First
I'd like to send

some money to ...
...
/
a First Class
a jiffy bag
bill
can you fill in this

form, please?
/
2/5
7/3/13
how many would
you like?
how many are
there in a book?
I'd like to send this
do you have a ...?
... ?
photo booth
photocopier
...
to ...
Canada
parcel to ...
...
Brazil
how much will it

cost to send this
First Class
Second Class
International
Airmail
...
letter to ...?
the United
States
can you put it on

the scales, please?
3/5
7/3/13

letter by ...
...
Recorded
Delivery
(EMS)
Special
Delivery
where's the
postbox?
what's the last

date I can post this
to ... to arrive in
time for
Christmas?
(
)
Germany
Australia
I've come to
4/5
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collect a parcel

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Making transactions
100, please
100
I want to make a
I'd like to withdraw
withdrawal
how would you like

the money?
in tens, please (ten
pound notes)
www.speakenglish.co.uk/phrases/at_the_bank?lang=th
?
10
Other useful phrases

where's the nearest
cash machine?
?
1/5
7/3/13
could you give me

some smaller notes?
?
what's the interest
rate on this
I'd like to pay this in,

please
I'd like to pay this
cheque in, please
how many days will

it take for the
cheque to clear?
account?
personal loans?
I've lost my bank
what's the current

interest rate for
card
I want to report a
...
...
have you got any
...
?
...?
lost credit
card
identification
stolen credit
ID
card
(abbreviation
of
identification)
I've got my ...

passport
we've got a joint

account
...

I'd like to tell you

about a change of
2/5
7/3/13
driving licence
ID card
your account's
overdrawn
I'd like to transfer

some money to this
address
could I make an
...
?
appointment to see
...?
the manager
a financial
advisor
account
could you transfer
1000 from my
current account to
my deposit account?
1000
I'd like to speak to

someone about a
mortgage
Using a cash machine -

Other services -
I'd like to open an
account
personal account
I'd like to open a
I'd like to open a
Insert your card
Enter your PIN
Incorrect PIN
Enter
3/5
7/3/13
business account
could you tell me

my balance,
please?
could I have a
statement, please?
I'd like to change
Correct
Cancel
Withdraw cash
Other amount
Please wait
Your cash is being

counted
Insufficient funds
Balance
On screen
Printed
Another service?
Would you like a

receipt?
Remove card
/ ?
/ ?
some money
I'd like to order
some foreign
currency
euros?
I'd like some ...
...
what's the
exchange rate for
euros
US dollars
could I order a new

4/5
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/ ?
chequebook,
Quit
please?
I'd like to cancel a

cheque
I'd like to cancel

this standing order
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please
do I need to book?
are you able to see

me now?
would you like to
I'd like a haircut,
make an
appointment?
would you like me
to wash it?
www.speakenglish.co.uk/phrases/at_the_hairdressers?lang=th
that's fine, thanks
what colour would
you like?
1/4
7/3/13
which of these
what would you
like?
colours would you

like?
how would you like

me to cut it?
would you like it

blow-dried?
I'll leave it to you
could you trim my
I'd like ...
...
a trim
a new style
a perm
a fringe
some
highlights
it coloured
just a trim, please
how short would
you like it?
beard, please?
could you trim my
moustache,
please?
anything on it?
a little wax
some gel
some hairspray
nothing, thanks
how much is that?
would you like
2/4
7/3/13
not too short
quite short
very short
grade one
grade two
grade three
grade four
12
completely shaven
do you have a
parting?
.
www.medocine.co.th/Tel.02-784-7878
.

12
3/4
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Speak Languages!

Discussing your requirements -
what kind of
accommodation are
you looking for?
I'm looking for ...
...
a flat
an apartment
a semi-
what are the car
detached
parking
house
arrangements?
www.speakenglish.co.uk/phrases/at_the_estate_agents?lang=th
1/6
7/3/13
a detached
house
does it have?
what floor is it on?
what sort of view
a terraced
house
a cottage
a bungalow
Note that in the UK, the floor at street level

is known as the ground floor, and the first
floor
I only need a ...
...
,

,
,
onebedroomed
flat
studio flat
are you looking to
is the floor above this.
it's on the ...
...
ground floor
first floor
second floor
third floor
are pets allowed?
I'd like to have a
buy or to rent?
which area are you

thinking of?
look at this
property
2/6
7/3/13
something not too

far from the city
centre
how much are you

prepared to pay?
what's your
budget?
what price range
are you thinking of?
when would you be

available to view
the property?
the rent's payable
there's a deposit of
monthly in advance
one month's rent
?
how soon would
how many
bedrooms do you
you be able to
move in?
want?
it's not what I'm
looking for
it's got two
bedrooms, a
kitchen, a living
2
, ,
room, and a
bathroom
are you looking for
offer
I'll take it
we'll take it
I'd like to make an
3/6
7/3/13
furnished or
unfurnished
accommodation?
do you want a
modern or an old
property?
do you want a ...?
... ?
garden
garage
parking
space
For sale
To let
Under offer
Sold
Reduced
New price
Offers around
250,000
250,000
Offers in excess of
are you going to

need a mortgage?
have you got a
property to sell?
buyer?
do you want us to
are you a cash
180,000
200,000 ono
(abbreviation of
or nearest offer)
POA
(abbreviation
of price on
application)
180,000
(
4/6
7/3/13
put you on our

mailing list?
Enquiring about a property -
110 pw
(abbreviation of
per week)
400 pcm
(abbreviation of
per calendar
month)
how much is the
rent?
price?
is the price
what's the asking
negotiable?
are they willing to
negotiate?
how long has it

been on the
market?
is there a ... school

nearby?
....
5/6
7/3/13
?
primary
secondary
how far is it from

the nearest
station?
are there any local

shops?
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where's the ...?
(
)
cinema
theatre
art gallery
museum
concert hall
stadium
do you want to go
out tonight?
let's go to ...
what's on at the ...?
cinema
theatre
www.speakenglish.co.uk/phrases/leisure_and_entertainment?lang=th
1/3
7/3/13
the pub
the cinema
the theatre
a concert
a nightclub
is there anything
good on?
shall we go ...?
... ?
swimming
skating
bowling
shall we go for a
walk?
shall we go for a
bike ride?
I'd like to hire a

bike
www.speakenglish.co.uk/phrases/leisure_and_entertainment?lang=th
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Speak Languages!

Asking for tickets -
do we need to
book?
what tickets do you

have available?
I'd like two tickets,

please
Making payment -
I'd like two tickets

for ...
tomorrow
www.speakenglish.co.uk/phrases/buying_tickets?lang=th
...
how would you like

to pay?
?
1/3
7/3/13
night
next
can I pay by card?
what's your card

number?
what's the expiry
Saturday
I'd like four tickets

to see ...
Les
Misrables
...
Les
Misrables
date?
what's the start
date?
I'm sorry, it's fully
booked
sorry, we've got
nothing left
what's the security

number on the
back?
please enter your
PIN
how much are the
tickets?
where do I collect
the tickets?
is there a discount
for ...?
..
?
students
senior
citizens
the tickets were
very cheap
the tickets were
expensive
2/3
7/3/13
the
unemployed
like to sit?
near the front
near the back
somewhere in the
where would you
Ticket office
Box office
Row
Seat
middle
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Choosing a film -

what's on at the
cinema?
is there anything
good on at the
cinema?
what's this film

about?
have you seen it?
who's in it?
www.speakenglish.co.uk/phrases/at_the_cinema?lang=th
Discussing the film -

what did you think?
I enjoyed it
1/4
7/3/13
it was great
...
it's ...
a thriller
a comedy
a romantic
comedy
a horror film
it was really good
it wasn't bad
I thought it was
rubbish
for ages
it had a good plot
the plot was quite

complex
it was one of the

best films I've seen
documentary
an animation
a war film
a western
a science
it was too slow-
it was very fast-
fiction film
a foreign film
it's in ...
French
....
moving
moving
the acting was ...

excellent
...
2/4
7/3/13
Spanish
with English
subtitles
it's just been

released
good
poor
terrible
he's a very good

actor
about two months
it's meant to be
it's been out for
she's a very good

actress
good
Screen
At the cinema -
popcorn?
salted or sweet?
do you want
shall we get some
anything to drink?
3/4
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to sit?
near the back
near the front
in the middle
where do you want
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is there anything
on at the theatre
...
...?
tonight
this week
this month
when's the play on

until?
who's in it?
would you like a

programme?
could I have a
what type of
www.speakenglish.co.uk/phrases/at_the_theatre?lang=th
programme,
/?
/ ?
1/3
7/3/13
production is it?
please?
it's ...
....
shall we order
a comedy
a tragedy
a musical
an opera
have you seen it
some drinks for the

interval?
to our seats
did you enjoy it?
we'd better go back
before?
what time does

the performance
start?
what time does it
finish?
where's the
cloakroom?
Stalls
Circle
Balcony
Boxes
www.speakenglish.co.uk/phrases/at_the_theatre?lang=th
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(
)
Going clubbing -
do you want to go
to a club tonight?
do you know any
good clubs near
here?
open until?
what time do you
what time are you
In the club -
close?
where's the
how much is it to
www.speakenglish.co.uk/phrases/at_a_nightclub?lang=th
cloakroom?
?
1/3
7/3/13
get in?
of the DJ?
the music's great!
it's very lively
it's a bit empty
it's dead in here
what do you think

what sort of music
is it?
what's on tonight?
do you have any
live music tonight?
what nights are you

open?
tonight
(slang)
where's the bar?
there's a long
queue at the bar
it's too loud
it's too hot in here
2/3
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home?
I'm going home
are you ready to go
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On arrival -
how much is it to
admission charge?
exhibition
what time do you
only for the
get in?
is there an
close?
Inside the museum or gallery -
the museum's
www.speakenglish.co.uk/phrases/museums_and_galleries?lang=th
who's this painting
?
1/4
7/3/13
closed on Mondays
can I take
by?
photographs?
this museum's got

a very good
...
collection of ...
would you like an
audio-guide?
are there any

guided tours today?
what time does the
next guided tour
start?
oil paintings
watercolours
portraits
landscapes
sculptures
ancient
artifacts
pottery
where's the
cloakroom?
we have to leave
our bags in the
cloakroom
do you have a plan

of the museum?
do you like ...?
... ?
modern art
classical
paintings
impressionist

2/4
7/3/13
paintings
Free admission
No photography
Cloakroom
Caf
Gift shop
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Describing symptoms -
what's the matter?
I'm not feeling well
I'm not feeling very

well
I feel ill
I feel sick
I've cut myself
Other useful phrases -
have you got any
I've got a headache

www.speakenglish.co.uk/phrases/health?lang=th
...
?
...?
1/3
7/3/13
I've got a splitting
headache
painkillers
paracetamol
I'm not well
aspirin
I've got flu
plasters
I'm going to be sick
how are you feeling?
I've been sick
are you feeling
alright?
I've got a pain in
...
are you feeling any

better?
my ...
neck
better soon
get well soon!
I need to see a
I hope you feel

my ... are hurting
...
feet
knees
doctor
my back hurts
I think you should

go and see a doctor
2/3
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...
?
do you know a good

...?
doctor
dentist
do you know where

there's an all-night
chemists?
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I'd like some ...
...
toothpaste
paracetamol
I've got a
prescription here
from the doctor

if it doesn't clear up
have you got
anything for ...?
... ?
cold sores
www.speakenglish.co.uk/phrases/at_the_chemists?lang=th
after a week, you

should see your
doctor
1/3
7/3/13
have you got
a sore throat
anything to help me
chapped lips
a cough
travel
sickness
athlete's foot
stop smoking?
have you tried
nicotine patches?
can I buy this

without a
anything for a cold?
I'm suffering from ...
it's only available
does it have any
...
it can make you
hay fever
indigestion
diarrhoea
side-effects?
feel drowsy
you should avoid
alcohol
I'd like to speak to

the pharmacist,
prescription?
on prescription
can you recommend
/
2/3
7/3/13
I've got a rash
you could try this
cream
please
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3/3
7/3/13
Speak Languages!

At the reception -
I'd like to see a
doctor
do you have an
appointment?
is it urgent?
I'd like to make an

appointment to see

...
Dr ...
Robinson
Being examined -
can I have a look?
do you have any
...
www.speakenglish.co.uk/phrases/at_the_doctors?lang=th
?
1/7
7/3/13
doctors who speak
...?
where does it hurt?
Spanish
do you have private

medical insurance?
have you got a
European Health
Insurance card?
European
Health Insurance
?
it hurts here
does it hurt when I
the doctor's ready

to see you now
Discussing symptoms -
I'm going to take
what's the problem?
...
your ...
pressure
temperature
pulse
could you roll up

your sleeve?
how can I help you?
press here?
blood
please take a seat
your blood
pressure's ...
...
2/7
7/3/13
what are your

symptoms?
I've got a ...
..
quite low
normal
rather high
very high
temperature
sore throat
your temperature's
headache
...
rash
I've been feeling
..
normal
a little high
very high
sick
I've been having
headaches
open your mouth,

please
cough, please
I'm very congested
my joints are aching
(
)
I've got diarrhoea
I've got a lump
Treatments and advice -
you're going to
need a few stiches
3/7
7/3/13
I've got a swollen ...

ankle
I'm in a lot of pain
...
I'm going to give
you an injection
we need to take a
...
...
I've got a pain in my
urine sample
blood sample
you need to have a
...
...
back
chest
I think I've pulled a

muscle in my leg
blood test
I'm going to
prescribe you some
...
I'm ...
asthmatic
diabetic
epileptic
I need ...
antibiotics
take two of these

pills three times a
3 , 2
day
...
take this
4/7
7/3/13
another
inhaler
some more
insulin
prescription to the
chemist
(
)
do you smoke?
you should stop
smoking
I'm having difficulty
breathing
I've got very little
energy
I've been feeling
very tired
I've been feeling
week?
you should cut
how much alcohol

do you drink a
down on your
drinking
you need to try and
depressed
I've been having
difficulty sleeping
how long have you

been feeling like
this?
how have you been
feeling generally?
lose some weight
I want to send you

for an x-ray
I want you to see a

specialist
5/7
7/3/13
is there any
possibility you
might be pregnant?
pregnant
do you have any
I think I might be
allergies?
I'm allergic to
antibiotics
are you on any sort

of medication?
I need a sick note
How To Publish A Book

6/7
7/3/13
Speak Languages!

At the reception -
can I make an
appointment to see
the ...?
dentist
hygienist
Dental treatment -
I'd like a check-up
you need two
please take a seat
www.speakenglish.co.uk/phrases/at_the_dentists?lang=th
fillings
1/3
7/3/13
would you like to
I'm going to have
come through?
to take this tooth

out
Having your teeth examined -
when did you last

visit the dentist?
problems?
I've got toothache
one of my fillings
has come out
I've chipped a tooth
have you had any
do you want to
have a crown
fitted?
I'm going to give
you an injection
let me know if you

feel any pain
would you like to

rinse your mouth
out?
I'd like a clean and
polish, please
you should make an

appointment with
can you open your
the hygienist
2/3
7/3/13
mouth, please?
a little wider,
how much will it
please
cost?
I'm going to give

you an x-ray
decay in this one
you've got an
you've got a bit of
abscess
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3/3
7/3/13
Speak Languages!

do you offer free

eye tests?
I'd like to have an
eye test, please
I need a new ...
...
pair of
glasses
pair of
reading
my eyesight's
getting worse
glasses
glasses' case
do you wear
contact lenses?
www.speakenglish.co.uk/phrases/at_the_opticians?lang=th
?
1/3
7/3/13
could I order some

more contact
lenses?
are you shortsighted or long-
sighted?
the frame on these
glasses is broken
can you repair it?
could you read out

the letters on the
chart, starting at
do you sell
sunglasses?
the top?
could you close
your left eye, and
how much are
these designer
read this with your
right?
frames?
do you do hearing
tests?
www.speakenglish.co.uk/phrases/at_the_opticians?lang=th
2/3
7/3/13
Speak Languages!

General phrases
how long have you

worked here?
I'm going out for

lunch
I'll be back at 1.30
how long does it
take you to get to

work?
the traffic was
www.speakenglish.co.uk/phrases/at_work?lang=th
In the office
he's in a meeting
1/4
7/3/13
terrible today
how do you get to
work?
what time does the
meeting start?
what time does the
meeting finish?
Absence from work

the reception's on
she's on maternity
leave
the first floor

I'll be free after
lunch
he's off sick today
he's not in today
she's on holiday
I'm afraid I'm not

well and won't be
able to come in
today
she's having a
leaving-do on

()
Friday
she's resigned
this invoice is
overdue
he's been promoted
here's my business
card
Dealing with customers
can I see the

report?
2/4
7/3/13
he's with a
customer at the
I need to do some
photocopying
moment
where's the
photocopier?
moment
sorry to keep you
jammed
I'll be with you in a
the photocopier's
waiting
IT problems
can I help you?
do you need any
there's a problem
the system's down
help?
what can I do for
you?
with my computer
at the moment
the internet's down
:
you're fired!
at the moment
emails
the printer isn't
I can't access my
working
3/4
7/3/13
Speak Languages!

Making a job application -

I saw your advert in
the paper
could I have an
application form?
could you send me
an application
form?
Things you might hear -
I'm interested in
you for an interview
this position
I'd like to apply for
we'd like to invite
www.speakenglish.co.uk/phrases/applying_for_a_job?lang=th
1/5
7/3/13
this job
this is the job

description
Asking about the job -
have you got any
experience?
is this a temporary
or permanent
have you got any

qualifications?
position?
we need someone
what are the hours
of work?
will I have to work
on Saturdays?
will I have to work
shifts?
with experience
we need someone
with qualifications
what qualifications
have you got?
have you got a
how much does the
job pay?
current driving
licence?
10 an hour
10
350 a week
350

how much were you

paid in your last
job?
2/5
7/3/13
what's the salary?
2,000 a month
2,000

30,000 a year
30,000
do you need a work

permit?
we'd like to offer

you the job
will I be paid
weekly or monthly?
will I get travelling

expenses?
will I get paid for
overtime?
when can you

start?
how much notice do

you have to give?
?
there's a three
month trial period
is there ...?

... ?
a company
car
a staff
restaurant
a pension
we'll need to take

up references
this is your
employment
contract
3/5
7/3/13
scheme
CV (curriculum vitae) -
free medical
insurance
how many weeks'

holiday a year are
there?
who would I report

to?
I'd like to take the
job
when do you want
me to start?
Name
Address
Telephone number
Email address
Date of birth
Nationality
Marital status
Career objective
Education
Qualifications
Employment
history
Leisure interests
Referees
4/5
7/3/13
Speak Languages!

Making and answering a call -

hello!
John speaking
it's Maria here
could I speak to ...,
...
/ ?
please?
Bill
speaking!
!
Directory enquiries -
who's calling?
could I ask who's
www.speakenglish.co.uk/phrases/using_the_telephone?lang=th
do you know the

number for ...?

... ?
1/7
7/3/13
calling?
directory
enquiries
where are you
calling from?
you calling from?
how do you spell
what company are
that?
extension he's on?
one moment,
please
hold the line,
please
directory
enquiries
could you tell me

the number for ...?
do you know what
international
the National
Gallery
do you know the
I'll put her on
number's ex-
...
directory
could you tell me

address?
I'm afraid that

I'll put him on
2/7
7/3/13
I'm sorry, he's ...
, ...
not available
the dialing code

for ...?
...
at the
moment
Mobile phones -

in a meeting
my battery's about
I'm sorry, she's ...
,
...
on another
to run out
I need to charge up
my phone
call
moment
I'm about to run out

of credit
leave a message?
could you ask him

to call me?
could you ask her
to call me?
can I take your

number?
not in at the
would you like to
sorry, I ran out of

credit
I can't get a signal
I've got a very
weak signal
I'll send you a text
3/7
7/3/13
what's your
number?
could I take your
name and number,
please?
I'll call back later
is it convenient to
talk at the

/ ?
I'll text you later
could I borrow your
phone, please?
I'd like a
phonecard, please
Sample answerphone message -
moment?
Thank you for

can I call you back?
please call back

later
calling.
here to take your
There's no-one
message after the

tone, and we'll get
back to you as soon
how do I get an
outside line?
call at the moment.

Please leave a
thanks for calling
as possible.
4/7
7/3/13
have you got a

telephone
directory?
can I use your

phone?
I'm sorry, I'm not

interested
sorry, I'm busy at
the moment
/ ,
Problems -
tone
the line's engaged
I can't get a dialling
5/7
7/3/13
I can't get through

at the moment
I'm only getting an
answering machine
sorry, you must

have the wrong
number
I can't hear you
very well
it's a bad line
could you please

repeat that?
I've been cut off
6/7
7/3/13
Speak Languages!

Writing an informal letter
Dear
:
Dear Mark,
Dear Mark,
Dear Jane,
Dear Jane,
Writing a formal letter (continued)
(
)
If you would like
www.speakenglish.co.uk/phrases/writing_letters_and_emails?lang=th
any further
1/5
7/3/13
Thanks for your ...
...
letter
postcard
present
invitation
information, please
don't hesitate to
contact me.
I look forward to
Sorry it's taken me
so long to write.
I hope you're well.
Good to see you

again last week.
Look forward to
seeing you soon!
Best wishes,
Kind regards,
hearing from you.
Dear Mr, Dear Mrs,

Dear Miss,
or Dear Ms
:
Yours sincerely,
Yours sincerely,
Dear Sir, Dear Madam,
Dear Sir or Madam
:
Yours faithfully,
Yours faithfully,
2/5
7/3/13
Love,
Writing an email
Writing a formal letter

Dear Mr (
), Dear Mrs (
),
Dear Miss
Ms
),
Dear
),
Dear

Dear Mr Smith,
Dear Mr Smith,
Dear Mrs Jones,
Dear Mrs Jones,
Dear Miss Richards,
Dear Miss
Richards,
Dear Ms Shepherd,
Dear Ms
Shepherd,
3/5
7/3/13
Dear Sir,
Dear Sir,
Dear Madam,
Dear Madam,
Dear Sir or Madam,
Dear Sir or
Madam,
I am writing in reply
to your letter of 4
September
regarding your
outstanding
Regards,
Kind regards,
Best regards,
With kind regards,
invoice.
Further to our
conversation, I'm
pleased to confirm
our appointment for
9.30am on
7
9.30
.
4/5
7/3/13
Tuesday, 7
January.
I would be grateful
if you could attend
to this matter as
soon as possible.
Publishing A Book?
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7/3/13

Making yourself understood -

thank you very

Saying hello and goodbye -

could you please

Other basic phrases -

see you soon!

see you later!

Things you might see -

have a nice day!

Getting someone's attention and

don't worry about

Congratulations and commiserations

it's not important

it's not serious

I'm going out

happy New Year!

sorry to hear that

I don't like ...

Thanks and apologies -

thanks for your ...

Languages and communication -

can you speak?

I can get by in ...

I'm learning ...

where did you

I'm really sorry

sorry I'm late

sorry to keep you

sorry for the delay

that's funny, ...

how do you say ...

you speak very

I'm a little out of

I'd like to practise

have you got a

have you got a

are you sure?

what's going on?

please sit down

could I have your

More ways to greet or say goodbye to

get a move on!

long time no see!

all the best!

take your time

Asking and expressing opinions -

I think that ...

I hope that ...

I'm afraid that ...

that's not true

2006-2013 Speak Languages! O

call the fire

can you smell

I've cut myself

I've burnt myself

are you OK?

Other difficult situations -

I've lost my ...

call the police!

I'd like to report a

Asking how someone is -

how are you?