Colin K.

Balickie
155 Dewsbury Heights
State College, PA 16803

Cell: 484-252-3163
cqb5307@psu.edu

Education
Pennsylvania State University - University Park, PA
BS in Information Sciences and Technology

Expected May, 2016

Minors in Supply Chain; Information Systems and Statistical Analysis

Cumulative GPA 3.46/4.00
Major GPA 3.92/4.00

Experience
UPMC - Pittsburgh, Pennsylvania
May 2014 August 2014
ISD Summer Associate Voice Communication; ISD Communication Chair; UPMC Campus Ambassador
Organized over 850 GAD licenses in the Health Plan system, saving over $150,000 in new license costs
Created documentation that allowed for Genesys server log file sizing estimation
Assisted in the daily move/add/change activities and issues resolution for Health Plan Telecom Support
Connected new areas of the U.S. Steel Tower to the Health Plans Avaya PBX
Gained experience in Avaya PBX, Microsoft SharePoint and SQL Server Management
Planned events and service projects; contributed heavily to the 2015 SA recruitment video and blog
Continued assistance for the Campus Programs Summer Associate recruitment process
Buffalo Wild Wings - Downingtown, Pennsylvania

January - May 2012; June 2013 February 2014

Server, Greeter and Trainer

Employee of the Month March 2012
Bob Evans - Exton, Pennsylvania

Summer 2011 January 2012

Host and Cashier

Leadership Experience
IST Diplomats Leadership Academy
One-credit course focusing on personal development, team building exercises and leadership technique
ISD Communication Chair
Peer-elected position with responsibilities including creating a bi-weekly newsletter delivered to all 97
Summer Associates, creating the 2015 SA recruitment video and organizing social and charity events
Deloitte Case Competition ISTeam Team Lead
Worked as a team of four to advise on the details surrounding the merger of two gym chains
Info and Org: Distributed Teams Leader (Current)
Complete various tasks, including a distributed teams project working with students around the world
Networking and Telecomm: Team SSAA Leader
Developed a lesson plan detailing the history, future and challenges surrounding the Internet of Things
Skills

AVAYA PBX management; Genesys configuration development and maintenance

Microsoft SharePoint organization and maintenance
SQL Server Management
Intermediate level Java programming

Affiliations

IST Diplomats Leadership Academy

National Society of Collegiate Scholars - Member
IST Consulting Club - Member