Report Harian SLA BII

PT MNET
INDONESIA
Performance Report
ATM BII
PT AJN SOLUSINDO
Periode Harian 2015
PT MNET INDONESIA
Cyber Building level 3A, Jl. Kuningan Barat No. 8 Jakarta 12710
Jakarta:
Cyber Building Lt. 3A,
Jalan Kuningan Barat No. 8
Jakarta 12710
Batam:
Suite 501A, Graha Pena
Building,
Jalan Raya Batam Center
Batam 29461
T: (021) 712 85632/33/34

F: (021) 579 30060
T: (0778) 469 108

F: (0778) 469 109
Serpong:
Taman Tirta Golf Blok J No. 10
Bumi Serpong Damai
Banten 15322
T: (021) 538 9905
F: (021) 537 3808
Hotline Service : 6221-71285632/33/34 Mail Address : noc@mnet.net.id

Jakarta Indonesia
I. Data Customer
Customer Name
JKT0059
PT AJN SOLUSINDO
Customer Phone Number
021- 39831771
Customer Facsimile Number
021- 39831772
Address
Menara Ravindo 6th Floor, Jl. Kebon Sirih No.75

Jakarta Pusat 10340
Type of Service
ADSL
Bandwidth capacity
1 Mbps
Site
41 Site
SLA
98 %
Customer ID
142/MNET-JKT/VII/2013
006/PKS/3000/2013
004/MNET-NOKES/IV/2013
Contract Number
Memorandum Of Agreement
PIC Name
NOC
Mnet
Sales
Mnet
Customer
www.mnet.net.id
Jakarta:
Jakarta 12710
T: (021) 712 85632/33/34
F: (021) 579 30060
Batam:
Building,
Batam 29461
T: (0778) 469 108
F: (0778) 469 109
Serpong:
Bumi Serpong Damai
Banten 15322
T: (021) 538 9905
F: (021) 537 3808
II. SUMARRY REPORT ATM BII JABODETABEK

No.
Circuit
ID
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
24.
25.
26.
27.
JKT- 0137
JKT-0138
JKT-0141
JKT-0142
JKT-0144
JKT-0145
JKT-0146
JKT-0147
JKT-0148
JKT-0149
JKT-0150
JKT-0151
JKT-0153
JKT-0154
JKT-0155
JKT-0156
JKT-0157
JKT-0158
JKT-0159
JKT-0160
JKT-0163
JKT-0168
JKT-0169
JKT-0171
JKT-0172
JKT-0174
JKT-0176
NOC
Mnet
Sales
Mnet
Total Down Time
SLA
Remark
Customer
www.mnet.net.id
Jakarta:
Jakarta 12710
T: (021) 712 85632/33/34
F: (021) 579 30060
No.
28.
29.
30.
31.
32.
33.
34.
35.
36.
37.
38.
39.
40.
41.
NOC
Mnet
Circuit ID
JKT-0177
JKT-0179
JKT-0182
JKT-0186
JKT-0195
JKT-0196
JKT- 0199
JKT- 0200
JKT- 0206
JKT- 0211
JKT-0216
JKT-0218
JKT-0220
JKT-0221
Sales
Mnet
Total Down Time
Batam:
Building,
Batam 29461
T: (0778) 469 108
F: (0778) 469 109
Serpong:
Bumi Serpong Damai
Banten 15322
T: (021) 538 9905
F: (021) 537 3808
SLA
Customer
www.mnet.net.id
Remark
Jakarta:
Jakarta 12710
T: (021) 712 85632/33/34
F: (021) 579 30060
Batam:
Building,
Batam 29461
T: (0778) 469 108
F: (0778) 469 109
Serpong:
Bumi Serpong Damai
Banten 15322
T: (021) 538 9905
F: (021) 537 3808
III. DETAIL REPORT ATM BII JABODETABEK

1. Circuit ID
Site Address
: JKT-0137
: ATM Alfamart J545
Jl. Mayjen D.I Panjaitan No. 1 Jakarta

Date Activation
: 11 Januari 2013
Minute of Activation Number
: 013/BAA/I/2013
N
o
Tanggal
Down
Jam
Dow
n
Jam
Up
Total Jam
Down
Freeze
Time
Problem
Action
Taken
1
2
3
4
5
6
Total Jam Down
Freeze Time
Total problem
SLA
2. Circuit ID
Site Address
: JKT-0138
: ATM Alfa Midi Kebayoran Lama
Alfa Midi Kebayoran Lama Jl.Kebayoran lama/

Jl.Kemandoran 8 RT.07 ,Jakarta Selatan
Date Activation
: 11 Januari 2013
Minute of Activation Number : 014/BAA/I/2013
N
o
NOC
Mnet
Tanggal
Down
Jam
Down
Sales
Mnet
Jam
Up
Total Jam
Down
Freeze
Time
Problem
Customer
www.mnet.net.id
Action
Taken
Jakarta:
Jakarta 12710
T: (021) 712 85632/33/34
F: (021) 579 30060
Batam:
Building,
Batam 29461
T: (0778) 469 108
F: (0778) 469 109
Serpong:
Bumi Serpong Damai
Banten 15322
T: (021) 538 9905
F: (021) 537 3808
1
2
3
4
Total Jam Down
Freeze Time
Total problem
SLA
3. Circuit ID
Site Address
: JKT-0141
: ATM Alfamart J167
J167 Cawang Baru Jl. Cawang Baru No. 41

Date Activation
: 23 Januari 2013
: 017/BAA/I/2013
N
o
Tanggal
Down
Jam
Dow
n
Jam
Up
Total Jam
Down
Freeze
Time
Problem
Action Taken
1
2
3
Total Jam Down
Freeze Time
Total problem
SLA
4.
Circuit ID
Site Address
: JKT-0142
: ATM Indomaret Samanhudi
Jl. Samanhudi N0.32

Date Activation
: 25 Januari 2013
: 018/BAA/I/2013
No
1
2
3
Tanggal
Down
Jam
Dow
n
Jam
Up
Total Jam
Down
Freeze
Time
Problem
Total Jam Down
NOC
Mnet
Sales
Mnet
Customer
www.mnet.net.id
Action
Taken
Jakarta:
Jakarta 12710
T: (021) 712 85632/33/34
F: (021) 579 30060
Batam:
Building,
Batam 29461
T: (0778) 469 108
F: (0778) 469 109
Serpong:
Bumi Serpong Damai
Banten 15322
T: (021) 538 9905
F: (021) 537 3808
Freeze Time
Total problem
SLA
5. Circuit ID
Site Address
: JKT-0144
: ATM Indomaret Wangun Tajur Bogor
Indomaret Wangun Tajur Jl. Raya Tajur No.287A

Bogor
Date Activation
: 31 Januari 2013
No
Tanggal
Down
Jam
Down
Jam
Up
Total Jam
Down
Freeze
Time
Problem
Action
Taken
1
2
3
4
Total Jam Down
Freeze Time
Total problem
SLA
6. Circuit ID
Site Address
: JKT-0145
: ATM Legenda Wisata
ATM Legenda Wisata Komplek Perumahan Legenda

Wisata
Bogor
Date Activation
: 1 Februari 2013
: 021/BAA/I/2013
N
o
1
2
NOC
Mnet
Tanggal
Down
Jam
Down
Sales
Mnet
Jam
Up
Total Jam
Down
Freeze
Time
Problem
Customer
www.mnet.net.id
Action
Taken
Jakarta:
Jakarta 12710
T: (021) 712 85632/33/34
F: (021) 579 30060
Batam:
Building,
Batam 29461
T: (0778) 469 108
F: (0778) 469 109
Serpong:
Bumi Serpong Damai
Banten 15322
T: (021) 538 9905
F: (021) 537 3808
3
Total Jam Down
Freeze Time
Total problem
SLA
7 Circuit ID
Site Address
: JKT-0146
: ATM Aspex kumbong, Bogor
JL. Raya Narogong KM.26 Desa Dayeuh Cileungsi
Bogor
Date Activation
: 04 Februari 2013
N
o
1
Tanggal
Down
Jam
Down
Jam
Up
Total Jam
Down
Freeze
Time
Problem
2
3
4
5
Total Jam Down
Freeze Time
Total problem
SLA
8. Circuit ID
Site Address
: JKT-0147
: ATM Depok Plaza
Jl. Margonda Raya Depok Plaza

Date Activation
: 13 Februari 2013
: 023/BAA/II/2013
NOC
Mnet
Sales
Mnet
Customer
www.mnet.net.id
Action
Taken
Jakarta:
Jakarta 12710
T: (021) 712 85632/33/34
F: (021) 579 30060
No
Tanggal
Down
Jam
Down
Jam
Up
Batam:
Building,
Batam 29461
Serpong:
Bumi Serpong Damai
Banten 15322
T: (021) 538 9905
F: (021) 537 3808
T: (0778) 469 108

F: (0778) 469 109
Total Jam
Down
Freeze
Time
Problem
Action
Taken
1
2
3
Total Jam Down
Freeze Time
Total problem
SLA
9. Circuit ID
Site Address
: JKT-0150
: ATM SENTRA EROPA KOTA WISATA
Komplek Pertokoan Sentra Eropa Kota Wisata

Date Activation
: 13 Februari 2013
: 026/BAA/II/2013
No
Tanggal
Down
Jam
Dow
n
Jam
Up
Total Jam
Down
Freeze
Time
Problem
Action
Taken
1
2
3
Total Jam Down
Freeze Time
Total problem
SLA
10. Circuit ID
Site Address
: JKT-0151
: ATM Tamini Square
Jl. Raya Taman Mini, Tamini Square

Date Activation
: 18 Februari 2013
: 027/BAA/II/2013
No
NOC
Mnet
Tanggal
Jam
Sales
Mnet
Jam
Total Jam
Freeze
Problem
Customer
www.mnet.net.id
Action
Jakarta:
Jakarta 12710
T: (021) 712 85632/33/34
F: (021) 579 30060
Down
Dow
n
Up
Batam:
Building,
Batam 29461
Serpong:
Bumi Serpong Damai
Banten 15322
T: (021) 538 9905
F: (021) 537 3808
T: (0778) 469 108

F: (0778) 469 109
Down
Time
Taken
1
2
3
Total Jam Down
Freeze Time
Total problem
SLA
11. Circuit ID
Site Address
: JKT-0153
: ATM Giant Jati Asih Bekasi Selatan
Date Activation
N
o
Tanggal
Down
Jam
Down
Jl. Wibawa Mukti 2 - Jati Asih Bekasi Selatan

: 05 Maret 2013
: 029/BAA/III/2013
Jam
Up
Total Jam
Down
Freez
e
Time
Problem
1
2
3
4
5
6
7
8
Total Jam Down
Freeze Time
Total problem
SLA
NOC
Mnet
Sales
Mnet
Customer
www.mnet.net.id
Action Taken
Jakarta:
Jakarta 12710
T: (021) 712 85632/33/34
F: (021) 579 30060
12. Circuit ID
Site Address
Tanggal
Down
T: (0778) 469 108

F: (0778) 469 109
Serpong:
Bumi Serpong Damai
Banten 15322
T: (021) 538 9905
F: (021) 537 3808
: JKT-0154
: ATM Rancamaya 2
Date Activation
N
o
1
2
3
4
Batam:
Building,
Batam 29461
Jam
Down
Rancamaya Estate 2 Jl. Raya Ciawi Sukabumi Bogor

: 06 Maret 2013
: 030/BAA/III/2013
Jam
Up
Total Jam
Down
Freeze
Time
Problem
Action
Taken
Total Jam Down

Freeze Time
Total problem
SLA
13. . Circuit ID
Site Address
: JKT-0155
: ATM Pasar Modern BSD
Jl. Letnan Sutopo, Sektor 1, BSD CSM Tangerang
15322
Date Activation
No
Tanggal
Down
Jam
Down
Jam
Up
: 08 Maret 2013
: 031/BAA/III/2013
Total Jam
Down
Freeze
Time
Problem
1
2
3
4
5
6
Total Jam Down
Freeze Time
Total problem
SLA
NOC
Mnet
Sales
Mnet
Customer
www.mnet.net.id
Action
Taken
Jakarta:
Jakarta 12710
T: (021) 712 85632/33/34
F: (021) 579 30060
14. Circuit ID
Site Address
Tanggal
Down
Serpong:
Bumi Serpong Damai
Banten 15322
T: (021) 538 9905
F: (021) 537 3808
T: (0778) 469 108

F: (0778) 469 109
: JKT-0156
: ATM Carefour Cibinong
Date Activation
N
o
Batam:
Building,
Batam 29461
Jam
Dow
n
Jl. Raya Bogor Cibinong

: 15 Maret 2013
: 032/BAA/III/2013
Jam
Up
Total Jam
Down
Freeze
Time
Problem
Action
Taken
Total Jam Down

Freeze Time
Total problem
SLA
15. Circuit ID
Site Address
: JKT-0157
: ATM Harvest City
Date Activation
N
o
1
2
3
4
Tanggal
Down
Jam
Down
Jl. Raya Jonggol Cileungsi, Bogor

: 18 Maret 2013
: 033/BAA/III/2013
Jam
Up
Total Jam
Down
Freeze
Time
Problem
Total Jam Down

Freeze Time
Total problem
SLA
NOC
Mnet
Sales
Mnet
Customer
www.mnet.net.id
Action
Taken
Jakarta:
Jakarta 12710
T: (021) 712 85632/33/34
F: (021) 579 30060
16.Circuit ID
Site Address
Batam:
Building,
Batam 29461
T: (0778) 469 108
F: (0778) 469 109
Serpong:
Bumi Serpong Damai
Banten 15322
T: (021) 538 9905
F: (021) 537 3808
: JKT-0158
: ATM Carrefour Bekasi Timur
Carrefour Bekasi Blue Mall Jl. Raya Bekasi Timur
Bekasi
Date Activation
N
o
Tanggal
Down
Jam
Dow
n
: 19 Maret 2013
: 034/BAA/III/2013
Jam
Up
Total Jam
Down
Freeze
Time
Problem
Action
Taken
1
2
3
Total Jam Down
Freeze Time
Total problem
SLA
17. Circuit ID
Site Address
: JKT-0163
: ATM KBN, Cakung
Date Activation
No
Tanggal
Down
Jam
Down
JL. Raya Cakung Cilincing, Tanjung Priok ,Jakarta

: 22 Maret 2013
: 038/BAA/III/2013
Jam
Up
Total Jam
Down
Freeze
Time
Problem
1
2
3
4
5
6
Total Jam Down
Freeze Time
NOC
Mnet
Sales
Mnet
Customer
www.mnet.net.id
Action
Taken
Jakarta:
Jakarta 12710
T: (021) 712 85632/33/34
F: (021) 579 30060
Batam:
Building,
Batam 29461
Serpong:
Bumi Serpong Damai
Banten 15322
T: (021) 538 9905
F: (021) 537 3808
T: (0778) 469 108

F: (0778) 469 109
Total problem
SLA
18. Circuit ID
Site Address
: JKT-0168
: ATM Harco Mangga Dua
Raya
Date Activation
N
o
1
2
3
Tanggal
Down
Jam
Down
Gedung Harco Mangga Dua lt. Dasar JL. Mangga Dua

Jakarta Barat
: 1 April 2013
: 040/BAA/IV/2013
Jam
Up
Total Jam
Down
Freeze
Time
Problem
Action
Taken
Total Jam Down

Freeze Time
Total problem
SLA
19. Circuit ID
Site Address
: JKT-0169
: ATM Jakarta Menara Imperium
Menara Imperium LG 02 Jl HR Rasuna Said Jakarta
Date Activation
N
o
1
2
3
Tanggal
Down
Jam
Down
Jam
Up
: 1 April 2013
: 041/BAA/IV/2013
Total Jam Down
Freeze
Time
Total Jam Down

Freeze Time
Total problem
NOC
Mnet
Sales
Mnet
Customer
www.mnet.net.id
Proble
m
Action
Taken
Jakarta:
Jakarta 12710
T: (021) 712 85632/33/34
F: (021) 579 30060
Batam:
Building,
Batam 29461
T: (0778) 469 108
F: (0778) 469 109
Serpong:
Bumi Serpong Damai
Banten 15322
T: (021) 538 9905
F: (021) 537 3808
SLA
20. Circuit ID
Site Address
: JKT-0171
: ATM ITC BSD
ITC BSD Jl. Pahlawan Seribu, Serpong Tangerang
15322
Date Activation
N
o
1
2
3
4
Tanggal
Down
Jam
Down
: 12 April 2013
: 043/BAA/IV/2013
Jam
Up
Total Jam Down
Freeze
Time
Proble
m
Action
Taken
Total Jam Down

Freeze Time
Total problem
SLA
21. Circuit ID
Site Address
: JKT-0174
: ATM Indomaret Bogor Nirwana Residence
Indomaret Bogor Nirwana Residence Jl. Boulevard
Nirwana Raya Bogor
Bogor
Date Activation
N
o
1
2
3
NOC
Mnet
Tanggal
Down
Jam
Down
Sales
Mnet
Jam
Up
: 18 April 2013
: 046/BAA/IV/2013
Total Jam
Down
Freeze
Time
Problem
Customer
www.mnet.net.id
Action
Taken
Jakarta:
Jakarta 12710
T: (021) 712 85632/33/34
F: (021) 579 30060
Batam:
Building,
Batam 29461
T: (0778) 469 108
F: (0778) 469 109
Serpong:
Bumi Serpong Damai
Banten 15322
T: (021) 538 9905
F: (021) 537 3808
Total Jam Down

Freeze Time
Total problem
SLA
22. Circuit ID
Site Address
: JKT-0177
: ATM Indomaret Mangga Besar Raya 1
JL. Mangga Besar Raya 1 No. 1,2,3 Kel Karang Anyar
- Jakarta
Date Activation
N
o
1
2
3
4
5
6
Tanggal
Down
Jam
Down
: 22 April 2013
: 049/BAA/IV/2013
Jam
Up
Total Jam
Down
Freeze
Time
Problem
Action
Taken
Total Jam Down

Freeze Time
Total problem
SLA
23. Circuit ID
Site Address
: JKT-0182
: ATM Carrefour Puri Indah
Jl. Lingkar Luar Mall Puri Indah Kembangan Jakarta
Barat
Date Activation
N
o
1
2
NOC
Mnet
Tanggal
Down
Jam
Down
Sales
Mnet
Jam
Up
: 22 Mei 2013
: 053/BAA/V/2013
Total Jam Down
Freeze
Time
Customer
www.mnet.net.id
Problem
Action
Taken
Jakarta:
Jakarta 12710
T: (021) 712 85632/33/34
F: (021) 579 30060
Batam:
Building,
Batam 29461
T: (0778) 469 108
F: (0778) 469 109
Serpong:
Bumi Serpong Damai
Banten 15322
T: (021) 538 9905
F: (021) 537 3808
3
Total Jam Down
Freeze Time
Total problem
SLA
24. Circuit ID
Site Address
: JKT-0186
: ATM BII BSA-BSU Cilincing
Jl Raya Cakung Cilincing KM 3 Jakarta Timur

Date Activation
: 29 Mei 2013
: 056/BAA/V/2013
N
o
1
2
3
4
5
Tanggal
Down
Jam
Down
Jam
Up
Total Jam
Down
Freeze
Time
Problem
Action
Taken
Total Jam Down

Freeze Time
Total problem
SLA
25. Circuit ID
Site Address
: JKT-0195
: ATM Mega Mal Karawang
Mayofield Mal A Yani Karawang

Date Activation
: 09 Juli 2013
: 060/BAA/VII/2013
N
o
1
2
NOC
Mnet
Tanggal
Down
Jam
Down
Sales
Mnet
Jam
Up
Total Jam Down
Freeze
Time
Customer
www.mnet.net.id
Problem
Action
Taken
Jakarta:
Jakarta 12710
T: (021) 712 85632/33/34
F: (021) 579 30060
Batam:
Building,
Batam 29461
T: (0778) 469 108
F: (0778) 469 109
Serpong:
Bumi Serpong Damai
Banten 15322
T: (021) 538 9905
F: (021) 537 3808
3
Total Jam Down
Freeze Time
Total problem
SLA
26. Circuit ID
Site Address
: JKT-0196
: ATM Ramayana Karawang
Mal Karawang Jl. Tuparev Karawang

Date Activation
: 15 Juli 2013
: 061/BAA/VII/2013
Tanggal
Down
No
Jam
Down
Jam
Up
Total Jam Down
Freeze
Time
Problem
Action
Taken
1
2
3
4
Total Jam Down
Freeze Time
Total problem
SLA
27. Circuit ID
Site Address
: JKT- 0199
: ATM Indomaret Milenium Tangerang
JL. Milenium Raya Blok A11/12, RT02/01, Budi

Mulya, Cikupa - Tangerang
Date Activation
: 01 Agustus 2013
: 063/BAA/VIII/2013
N
o
NOC
Mnet
Tanggal
Down
Jam
Down
Sales
Mnet
Jam
Up
Total Jam Down
Freeze
Time
Customer
www.mnet.net.id
Problem
Action
Taken
Jakarta:
Jakarta 12710
T: (021) 712 85632/33/34
F: (021) 579 30060
Batam:
Building,
Batam 29461
T: (0778) 469 108
F: (0778) 469 109
Serpong:
Bumi Serpong Damai
Banten 15322
T: (021) 538 9905
F: (021) 537 3808
1
2
3
Total Jam Down
Freeze Time
Total problem
SLA
28. Circuit ID
Site Address
: JKT- 0200
: ATM Indomaret Point Kemang
JL. Kemang Raya No. 25 Rt 006/005 Jaksel 12720

Date Activation
: 14 Agustus 2013
: 064/BAA/VIII/2013
Tanggal
Down
No
Jam
Down
Jam
Up
Total Jam
Down
Freeze
Time
Problem
Action Taken
1
2
3
4
5
Total Jam Down
Freeze Time
Total problem
SLA
29. Circuit ID
: JKT- 0211
: ATM KIIC
Jalan Permata Raya No.102 , Samping SPBU
Kawasan Industri KIIC
Site Address
Date Activation
No
NOC
Mnet
Tanggal
Sales
Mnet
Jam
Jam
: 17 September 2013
: 067/BAA/IX/2013
Total Jam Down
Freeze
Customer
www.mnet.net.id
Problem
Action
Jakarta:
Jakarta 12710
T: (021) 712 85632/33/34
F: (021) 579 30060
Down
Down
Batam:
Building,
Batam 29461
Serpong:
Bumi Serpong Damai
Banten 15322
T: (021) 538 9905
F: (021) 537 3808
T: (0778) 469 108

F: (0778) 469 109
Up
Time
Taken
1
2
3
4
Total Jam Down
Freeze Time
Total problem
SLA
30. Circuit ID
: JKT-0216
: ATM BII Superindo Cileungsi Hijau
Site Address
Jl. Raya Narogong Km 19. Kel. Cileungsi. Kec.

Cileungsi,
Kab.Bogor
Date Activation
: 03 Oktober 2013
: 068/BAA/X/2013
N
o
1
2
3
Tanggal
Down
Jam
Down
Jam
Up
Total Jam Down
Freeze
Time
Problem
Action
Taken
Total Jam Down

Freeze Time
Total problem
SLA
31. Circuit ID
: JKT-0218
: ATM BII Perumahan Bukit Cimanggu Vila
Site Address
Jl. Soleh Iskandar No. 1 , Bogor

Date Activation
: 25 Oktober 2013
: 069/BAA/X/2013
NOC
Mnet
Tanggal
Jam Down
Sales
Mnet
Jam Up
Total Jam
Freeze
Customer
www.mnet.net.id
Probl
Action
Jakarta:
Jakarta 12710
T: (021) 712 85632/33/34
F: (021) 579 30060
o
1
2
3
Down
Batam:
Building,
Batam 29461
Serpong:
Bumi Serpong Damai
Banten 15322
T: (021) 538 9905
F: (021) 537 3808
T: (0778) 469 108

F: (0778) 469 109
Down
Time
Total Jam Down

Freeze Time
Total problem
SLA
32. Circuit ID
Site Address
: JKT-0221
: ATM Plaza Cibubur
Jl. Alternative Cibubur Bogor
Date Activation
NOC
Mnet
Sales
Mnet
: 19 Juli 2013
: 061A/BAA/VII/2013
Customer
www.mnet.net.id
em
Taken
Jakarta:
Jakarta 12710
T: (021) 712 85632/33/34
F: (021) 579 30060
N
o
Tanggal
Down
Jam Down
Jam Up
Batam:
Building,
Batam 29461
T: (0778) 469 108
F: (0778) 469 109
Total Jam
Down
Serpong:
Bumi Serpong Damai
Banten 15322
T: (021) 538 9905
F: (021) 537 3808
Freeze
Time
Problem
Actio
n
Take
n
1
2
3
Total Jam Down
Freeze Time
Total problem
SLA
III. DETAIL REPORT ATM BII LUAR JABODETABEK

33. Circuit ID
Site Address
: JKT-0149
: ATM Plaza Top 100 Batam
Date Activation
N
o
Tanggal
Down
Jam
Down
Komp Plaza Top 100 Penuin Lt.1 Batam

: 13 Februari 2013
: 025/BAA/II/2013
Jam Up
Total Jam
Down
Freez
e
Time
Problem
1
2
3
4
5
6
7
8
9
1
0
1
1
NOC
Mnet
Sales
Mnet
Customer
www.mnet.net.id
Action
Taken
Jakarta:
Jakarta 12710
T: (021) 712 85632/33/34
F: (021) 579 30060
Batam:
Building,
Batam 29461
T: (0778) 469 108
F: (0778) 469 109
Serpong:
Bumi Serpong Damai
Banten 15322
T: (021) 538 9905
F: (021) 537 3808
Total Jam Down

Freeze Time
Total problem
SLA
34. Circuit ID
Site Address
: JKT-0148
: ATM Sat Nusa Persada Batam
Date Activation
N
o
1
2
3
4
5
Tanggal
Down
Jam
Down
Jl. Pelita VI, Batam

: 12 Februari 2013
: 024/BAA/II/2013
Jam Up
Total Jam
Down
Freeze
Time
Problem
Total Jam Down

Freeze Time
Total problem
SLA
35. Circuit ID
NOC
Mnet
: JKT-0159
Sales
Mnet
Customer
www.mnet.net.id
Action
Taken
Jakarta:
Jakarta 12710
T: (021) 712 85632/33/34
F: (021) 579 30060
Site Address
Tanggal
Down
T: (0778) 469 108

F: (0778) 469 109
Serpong:
Bumi Serpong Damai
Banten 15322
T: (021) 538 9905
F: (021) 537 3808
: ATM Pujasera
Date Activation
N
o
1
2
3
4
Batam:
Building,
Batam 29461
Jam
Down
Pujasera, Jl. Teluk Lancang, Lagoi Tanjung Pinang

: 18 Maret 2013
: 035/BAA/III/2013
Jam Up
Total Jam
Down
Freeze
Time
Problem
Action
Taken
Total Jam Down

Freeze Time
Total problem
SLA
36. Circuit ID
Site Address
: JKT-0160
: ATM Kawasan Industri Batam
Kawasan Industri, PT Tritunas Bangun Perkasa Batam,

Jl Engku Putri, Tunas Industrial Estate Batam
Date Activation
: 21 Maret 2013
: 036/BAA/III/2013
N
o
1
2
3
4
5
6
7
Tanggal
Down
Jam
Down
Jam
Up
Total Jam
Down
Freeze
Time
Problem
Total Jam Down

Freeze Time
Total problem
SLA
NOC
Mnet
Sales
Mnet
Customer
www.mnet.net.id
Action
Taken
Jakarta:
Jakarta 12710
T: (021) 712 85632/33/34
F: (021) 579 30060
37. Circuit ID
Site Address
Pinang
Batam:
Building,
Batam 29461
T: (0778) 469 108
F: (0778) 469 109
Serpong:
Bumi Serpong Damai
Banten 15322
T: (021) 538 9905
F: (021) 537 3808
: JKT-0172
: ATM Hotel Sedona Bintan lagoon Tanjung
Hotel Bintan Lagoon JL. Indera Segara, Lagoi Tanjung
Pinang
Date Activation
N
o
1
2
3
4
5
Tanggal
Down
Jam
Down
Jam
Up
: 15 April 2013
: 044/BAA/IV/2013
Total Jam
Down
Freeze
Time
Problem
Action
Taken
Total Jam Down

Freeze Time
Total problem
SLA
38. Circuit ID
Site Address
: JKT-0206
: ATM Suffer Paradise Jimbaran Bali
JL. By Pass Ngurah Rai 210 Denpasar
Date Activation
N
o
1
2
3
4
Tanggal
Down
Jam
Down
Jam
Up
: 09 Mei 2013
: 066/BAA/IV/2013
Total Jam
Down
Freeze
Time
Problem
Total Jam Down

Freeze Time
Total problem
SLA
NOC
Mnet
Sales
Mnet
Customer
www.mnet.net.id
Action
Taken
Jakarta:
Jakarta 12710
T: (021) 712 85632/33/34
F: (021) 579 30060
39. Circuit ID
Site Address
Tanggal
Down
T: (0778) 469 108

F: (0778) 469 109
Serpong:
Bumi Serpong Damai
Banten 15322
T: (021) 538 9905
F: (021) 537 3808
: JKT-0176
: ATM JM Kenten Palembang
Date Activation
N
o
1
2
3
4
5
Batam:
Building,
Batam 29461
Jam
Down
Jl. M. P Mangkunegara No.8 Palembang

: 22 April 2013
: 048/BAA/IV/2013
Jam
Up
Total Jam
Down
Freeze
Time
Problem
Action
Taken
Total Jam Down

Freeze Time
Total problem
SLA
40. Circuit ID
Site Address
: JKT-0179
: ATM RS Horas Insani Pematang Siantar
Date Activation
No
Tanggal
Down
Jam
Down
JL. Medan Km.2.5 Pematang Siantar

: 24 April 2013
: 051/BAA/IV/2013
Jam
Up
Total Jam
Down
Freeze
Time
Problem
1
2
3
4
5
Total Jam Down
Freeze Time
Total problem
NOC
Mnet
Sales
Mnet
Customer
www.mnet.net.id
Action
Taken
Jakarta:
Jakarta 12710
T: (021) 712 85632/33/34
F: (021) 579 30060
Batam:
Building,
Batam 29461
T: (0778) 469 108
F: (0778) 469 109
Serpong:
Bumi Serpong Damai
Banten 15322
T: (021) 538 9905
F: (021) 537 3808
SLA
41. Circuit ID
Site Address
: JKT-0220
: ATM SUNG BAKERY
Jl. Indunsuri No.88 , Tanjung Uban, Tanjung
Pinang
Date Activation
N
o
Tanggal
Down
Jam
Dow
n
Jam Up
: 12 Desember 2013
: 070/BAA/XII/2013
Total Jam
Down
Freeze
Time
Problem
1
2
3
4
Total Jam Down
Freeze Time
Total problem
SLA
NOC
Mnet
Sales
Mnet
Customer
www.mnet.net.id
Action
Taken

Report Harian SLA BII

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PT MNET

T: (021) 712 85632/33/34

T: (0778) 469 108

Hotline Service : 6221-71285632/33/34 Mail Address : noc@mnet.net.id

Customer Phone Number

Customer Facsimile Number

Menara Ravindo 6th Floor, Jl. Kebon Sirih No.75

II. SUMARRY REPORT ATM BII JABODETABEK

Total Down Time

Total Down Time

III. DETAIL REPORT ATM BII JABODETABEK

Jl. Mayjen D.I Panjaitan No. 1 Jakarta

Alfa Midi Kebayoran Lama Jl.Kebayoran lama/

J167 Cawang Baru Jl. Cawang Baru No. 41

Jl. Samanhudi N0.32

Total Jam Down

Indomaret Wangun Tajur Jl. Raya Tajur No.287A

ATM Legenda Wisata Komplek Perumahan Legenda

Jl. Margonda Raya Depok Plaza

T: (0778) 469 108

Komplek Pertokoan Sentra Eropa Kota Wisata

Jl. Raya Taman Mini, Tamini Square

T: (0778) 469 108

Jl. Wibawa Mukti 2 - Jati Asih Bekasi Selatan

T: (0778) 469 108

Rancamaya Estate 2 Jl. Raya Ciawi Sukabumi Bogor

Total Jam Down

Jl. Letnan Sutopo, Sektor 1, BSD CSM Tangerang

T: (0778) 469 108

Jl. Raya Bogor Cibinong

Total Jam Down

Jl. Raya Jonggol Cileungsi, Bogor

Total Jam Down

JL. Raya Cakung Cilincing, Tanjung Priok ,Jakarta

T: (0778) 469 108

Gedung Harco Mangga Dua lt. Dasar JL. Mangga Dua

Total Jam Down

Menara Imperium LG 02 Jl HR Rasuna Said Jakarta

Total Jam Down

Total Jam Down

Total Jam Down

Total Jam Down

Total Jam Down

Jl Raya Cakung Cilincing KM 3 Jakarta Timur

Total Jam Down

Mayofield Mal A Yani Karawang

Total Jam Down

Mal Karawang Jl. Tuparev Karawang

Total Jam Down

JL. Milenium Raya Blok A11/12, RT02/01, Budi

Total Jam Down

JL. Kemang Raya No. 25 Rt 006/005 Jaksel 12720

T: (0778) 469 108

Jl. Raya Narogong Km 19. Kel. Cileungsi. Kec.

Total Jam Down

Total Jam Down

Jl. Soleh Iskandar No. 1 , Bogor

T: (0778) 469 108

Total Jam Down

III. DETAIL REPORT ATM BII LUAR JABODETABEK

Komp Plaza Top 100 Penuin Lt.1 Batam

Total Jam Down

Jl. Pelita VI, Batam

Total Jam Down