Professional Documents
Culture Documents
Bao Phi Dao Tao ISO 9001 Co Quan Hanh Chinh
Bao Phi Dao Tao ISO 9001 Co Quan Hanh Chinh
S:
/KT2-T
V/v bo ph o to cc kha hc:
H thng qun l cht lng theo ISO
9001:2008 trong c quan hnh chnh
c lp T do Hnh phc
4. Chi ph o to:
- Kha 1: 11,5 triu ng (gm: Hc ph: 7,5 triu ng; Chi ph i li lm
vic ca Chuyn gia: 4 triu ng).
- Kha 2: 11,5 triu ng (gm: Hc ph: 7,5 triu ng; Chi ph i li lm
vic ca Chuyn gia: 4 triu ng).
- Kha 3: 14 triu ng (gm: Hc ph: 10 triu ng; Chi ph i li lm vic
ca Chuyn gia: 4 triu ng).
Ghi ch:
+ Hc ph vi mi hc vin tng thm l 100.000 ng/ngi/kha
+ Khi CQHC thu o to ng thi cc kha th s gim chi ph i li
lm vic ca Chuyn gia.
+ Khi cc kha hc c t chc ti Nng th chi ph i li lm vic
ca Chuyn gia l 2 triu ng/kha, t chc ti QUATEST 2 th chi ph i li
lm vic ca Chuyn gia l 1 triu ng/kha.
- Chi ph trn bao gm: thu VAT 5%, chi ph ti liu, ging vin, kt qu
hc tp cho hc vin (kha 3 cp Giy chng nhn i vi kt qu t yu cu).
- Mi chi ph: i li, n, v cc chi ph khc ca hc vin trong thi gian
tham d cc kha hc do Qu c quan c hc vin tham d chi tr.
- Thanh ton bng tin mt hoc chuyn khon.
- Ti khon ca Trung tm K thut Tiu chun o lng Cht lng 2:
102010001323807 - Ngn hng Cng thng Nng.
5. ng k, lin h
Khi Qu c quan c nhu cu o to v tng kha hc th c th lin h vi
QUATEST 2 tho lun, thng nht nhm lp bo gi ph hp trong trng hp c
th, k kt hp ng trc khi trin khai thc hin.
Mi thng tin chi tit xin lin h:
Phng o to - Trung tm K thut Tiu chun o lng Cht lng 2, s
97 L Thi T (01 Phan Thanh), Tp. Nng.
in thoi: 05113.821138; ng Nguyn Vn Ton, Ph trch Phng o to:
0983 088 626
Fax: 05113.820868, Email : edu.quatest2@gmail.com
Rt mong nhn c s quan tm, hp tc ca Qu c quan.
GIM C
Ni nhn:
- Nh trn;
- Lu: T (1).
Ph lc:
CHNG TRNH O TO
H THNG QUN L CHT LNG THEO ISO 9001:2008
TRONG C QUAN HNH CHNH
(Km theo cng vn s /KT2-T ngy 05 thng 01 nm 2015
ca Trung tm K thut Tiu chun o lng Cht lng 2)
1. KIN THC V CHT LNG V HNG DN P DNG ISO 9001:2008
1.1. Khch hng ca CQHC.
1.2. Sn phm ca CQHC.
1.3. Cht lng dch v hnh chnh cng ca CQHC.
1.4. Cc qu trnh trong CQHC.
1.5. Quy trnh gii quyt cng vic trong CQHC.
1.6. Cc yu t nh hng n cht lng dch v hnh chnh cng (DVHC).
1.7. p dng m hnh ISO 9001 vo CQHC (i vi dch v hnh chnh cng).
1.8. Li ch ca vic p dng ISO 9001 i vi CQHC v DVHC.
1.9. Qu trnh xy dng, p dng, duy tr ISO 9001 trong CQHC.
1.10. Din gii v hng dn p dng cc yu cu ca ISO 9001trong CQHC.
2. K THUT XY DNG VN BN THEO ISO 9001:2008
2.1. Tm quan trng ca vic xy dng vn bn.
2.2. Cc yu cu ni dung vn bn ha.
2.3. Phng php v k thut xy dng vn bn (Chnh sch cht lng, Mc
tiu cht lng, S tay cht lng, cc Quy trnh gii quyt cng vic, Hng dn
cng vic, Biu mu,).
2.4. Trnh t xy dng, ban hnh vn bn.
2.5. Thc hnh xy dng vn bn.
3. CHUYN GIA NH GI NI B HTQLCL THEO ISO 9001:2008
3.1. Cc khi nim v nguyn tc nh gi.
3.2. Xy dng v qun l chng trnh nh gi ni b.
3.3. Xy dng v t chc thc hin k hoch nh gi ni b.
3.4. Phng php v k thut nh gi.
3.5. K nng xc nh cc pht hin nh gi v lp bo co nh gi.
3.6. Theo di v thm tra hnh ng khc phc.
3.7. Lp, lu gi h s nh gi ni b.
Ghi ch: kha hc c bi tp thc hnh c nhn, nhm tng ng vi tng ni dung.