| { 1 Information Needs and Uses BRENDA OERVIN (Ohio State Univesity MICHAEL NILAN ‘Syracise Univenity — wrnopucrion ‘his caper eviews te pow1976 ents on Infomation neds mid tue. Sor Pir ARIST ehpien on tole hve connec ae {give fad ity al wwe, wba a ano hs ‘hptr norman mee ‘his mane tbe, «rove of reran date yee ‘om than 200 potently weal atone tne 1978 Teng et ‘eh er amementsofte Inman of the leven Me fe (Cuaron; erie), "lad ih cha mri n,n sought tow ofr wy ‘tat woud gery Hmntng othe tof infomation tr ok ‘ae roth Welded to fou onan atin So ne Cocetaatot {he ttn wigowth ofthe eg f te tate ot ere peed ‘it ARIST capt. Seon tacoma the lap cae ed y ‘tae sine 1978. Bepaton ofthe tas forthe te etn oo, ' concen Yor cone! imponeien nteintraie eso swe entre hr rough pt ARIST capt hab ino ‘Grad of many colon, The corn hs aie lai elt) ke rage hor trom te wc ene (MENZEL) 2) Snap teres nig abe a Sm eacane ode Unvty neaee Sie ata meas Seer Ise ey tre Se4 [BRENDA DERVIK AND MLCHABE MILAN tnd conepualtmewors (CRANE; CRAWFORD, LIN & OARVEY: -PAIGLEY, 1968), aa 3) prove te pte wae af ory (IPE) Js ado, oes ofmebndlogial chls adsl preci t en asst In soeeptulanton, ARIST shor ALLEN, HERE THERAER, cod MARTYN con to be eed um malig tcl orem “Tre gute Iyply the Monge of he saat trom pr ARIST per the ea ont relation of he ck of and need ors ‘iowa tamoverh winch th tovnoue matt ‘aan be resingaly intent (IN & GARVE, 9 8) Infrmation 4 aman at tat can be epi forte Improvement of he bunaa conden, rio rp ie ‘oa fly chang the ates fh wale comy {ie"tntrmation acne comment]; of tv ale os we ‘etn i eu UARTYN 21) ‘ee pact mae of tary a he adel nro Det lt we le hat ta fr he et fm or ee tales po tatrnatin see deve wea erate ony ml enihtned al wader, CLIPETE 28) etn tt pen gt Rte eh reterese Sun aig eecrerra ema ares Snel cunts amor ioetes Sarwan oe erate ae Sane ns mre a co Sener seccmaees Be SRST ea aed momen ate Ea Watemcts aay Galea gms silence tt ani attra Severe Sree Sh naane Siowleae sees met beeen: Se aman myn iter te ‘he (BELKIN ET AL 9H, 9), ‘eprom information neds eh} et oe not ‘S'meh with th uc os tage tana at eto {teu eetaion appropiate ate. vpn (THOMAS b ‘WisON 981,93) INFORMATION NEEDS AND USES 5 the eopiely tppried tore bes of Ifarmaion ‘cy afr a wes te eanerr etomly oot (rensic Wosbee». 13) nthe aor tems, tnt “conception adn ee ‘Ts ft to wht way mow commonly eed hong acd for talent of ext iatonhpravese sh eond ‘ea ck of eins cer pms for ang om te ‘i corceptannnon ued in th cond ste foro reer. ‘clonal conception i aren mt mewsny preareyfofrmg ‘Sri Second eisai won nie Meters ce 1978 eps ‘aon, rts doaton! wor tha he par foc of er cape ‘nimplementing ti oe, hacer Sts fm por AIST renee two glean a Fn ie mention eae ets eof ‘tiene betwenintormaton pens feo nu one yee sof og a iyi ent ‘fe gs oceapton meron orton Toe Sactons ‘tart yt ad underndag. Other, epee Tp nw feature common tote enc um etceoe hs meoed malo vation tat cere ec! ays sa enptel work. To feu ony oe empted wrk oe 1818 wed mie ‘Set ren been ems lig frw shage fn te ‘tel apprescee ‘THE IMPETUS FOR CONCEPTUAL GROWTH ‘he cet apr tempat on conepta growth dows nol ape to ‘a nly rom eco war pe Rata the re po ‘nr enon bev infomation serie and etc De em rh te pci ‘hat emer pea io, TE PRACTICE MANDATE FOR USER NEED ORIENTED STUDIES 1 se feel omy, umber of stom hve aod heey of San es toa, They pe tha he es has pose {lene STOMT, for maple, ners tht the erage {rates on ow to ment he seer of amas wy a's mere ‘ly to cone the ante, THOMAS, WILSON (1960 ratte sero plans tom pt wort hae Rot ben dt. WIT coer {et he les hve soe ely hat ntarmaton mn hv a ‘wen’ mine an av ot beled dl iho Oe hee6 |MRENDA DERVIN AND MICHAEL LAN ae nied charges (BELKDN, 1964 BELKIN ET ALL, 188%; CRONIN DDERUIN, 17, 1k: MARON; Mex BFA, EWEIZIO). ‘ow cl fr rveeh well praice atinao changg nde ‘en dernier procs) train Not evnone ages with thee propton, nd the set vole a talewed below. Nevers, the apres so ong Inthe ees {pets a oes Nn a ying fr ano "per dene oeotndagt cm be smut a ou option 1 lnormton sptems could sve st Weinreb ‘fet ect ew sui To a tem oberon © Sering ental may Tou Implemettion of + oma sym bre oot captained on technly 10 fetp them ee cbr i nc igo mat 8h opon we tow hough « ‘Thu Cal fr Seg CaaS Seve tecing tnd np be dng the. On with to crete ry (THOMAS D- WILSON (195) tnd ts tr of ‘Sey Ifomation retin say, t lace Base or cep ‘ences of rth are he low tty rey Md of oe ‘aon ‘tm, Tamper Ineude: CHEN & HERNOW (989) DERVIN (G00, na WHITE he low eof bres by sent MENDEZ ome low no tration ares by humana and ST om tel we of Information sure by tea Oder tors (BALLARD; COOPER, ‘0 7be: MOR; THOMAS D. WILSON, 18) make se nants emia encence town imbalances neton fost indo ‘edenrvd cents BARU, DERN, 1060, DURRANCE, 1962, ‘A tid tnd nr el for county ttle comemse BENGE; LAGDEN, 16m, 18808; BOOKSTEIN: COOPER, 107 DELIA, toh; DEEWHILER DUMONT & DUMGN, FORD, HEM ‘PaTaicx WiLs0%, tora saan" |NFORMATION NEEDS AND UES 1 SST talon tds nd sent oct rn lent any ‘ibn thecal focus (BELKIN, 14; CARVEY ET Ac MUCK ET AL ‘THOMAS D WILSON 1981) unl itn by Gwe gets. 1 em ey tf etn ACTEr Re aes eee SSS or ee ZS ae fectve tment the norton age wei vies Ing tom infrmation syne tate ctlogy and cote Soe Intra on a eat ie. CR er eth ye wt nk Garo ace tee SiG rs cone aan ane sees fate Gear aoc ar SEAT isn Giana arr faint ofa Suiits tnt me Se Salt cot uit ros ey Sc teeet cea avoere iss as Sic acct nr sab mah ae emer Beal natn snes ran Scuitee Ge evo ace net Se Sas eee ‘The Cl for Imlamating Sym ovation Mandate ‘An taoriant pet of he eer cl for fnwing ton on wes 1s the poet forthe mia tobe sadn tnenog sd ing ‘Stent For moa othe tlm the cl fo ueroveied emphases ‘ems creak Ne pect mplaton fo src ya deg ee ima sw ann cone ine ao pce ‘lena cngerthat ae eresied to locate documents and meals, and the person-mnchine ‘er peoe- prea aks Pope ut sed carpe ‘Tn document a out way tome he em more ‘ment owe (SWIFT AL) z ‘+ Devan mv nets bed on nrrean ee to pl ‘ent mjetowetedinnan (ORETON DERVIN, 10505, Reeautiin a ra¥von) 1 Tndudog oot oti inde ta des emotion neon of expesence song te ett aes males (envi ese MeMULLEN ‘Ganging the proce by le er nnd snd a ctw om ny woreyuta wmthing od et ee ‘one our rslaton (BEERIN ET A, 1, Whe DEAVIN'& DEWONEY, HOLLNAGEL: “ODOT: ‘FoRLoMUMTUO), + Pesnting Intron waver frm te avn, May ft es imply a manner repoe, fie gn ‘at ented oma ener LANG, fr example for et fle ad be to apt to changing ete. BRENNER BT Als ‘Sane at be er de. BELKIN (1900, DERVIN © BEWENET end OODY ‘a for pte tt ant ser ud sates though a ae, ‘pone doy Th afr Canto on Tecony {a tha dpe tecnclogel power formation ten renal maey “pant matching devo (RENNER ET AL ARVELIN& REPO), The Racoon of «Resch Gap ean th contest of hw ca for esenting th rice an evan Intreaton meh sever Aste ss hte pest ‘ha nara has not Yt pred idan Yor the octet sic tt i pe oma ‘chop (RENNER ET Als HN MORN INFORMATION NEEDS AND Uses ° Diuetng oes we so hee. SHINEBOURNE, fo examples {Qa her ometnng ter sur ning sony eed to nee {he oar ofthe It and tee su opting ten tbe ‘er he pred nord, te oatnmen hae bern None sn hor bees Siaeting the te Dt haben "cated by cations tou wet ‘edh” ‘Be cle foraflo to develo bute pct fo mow ay ‘ero fe at fet wr "Whe SHINEROURNE praet e mos fly cat deg eremen, fers pe ith Hn. LANCASTER snd MARTY & LANCASTER canas Intron ares wvamen stuceoweek or “rly se of tae? ANCASTER, ». S00) ABRAHAM wars aa nagging we ar ‘ess tay raton; BALLARD eatin apn pcan oe {lo gh efofat to mera ol ser ahve hoe ‘eats hangs bho 1 ths aoe ot hang to chose tens em eect ‘ier darting when «paar ovation lb mot prose, {he THOMAS D. WILSOW (08 ma ae pot when bee Cat ‘ean toms po, BERVIN G0) ‘eh se pint thw sh ets tatters mealies to dre froma onenton BASELINE PORTRAIT OF INFORMATION NEEDS AND USES STUDIES {oration onan ts erature ings 17 At bom wel Se eo Teo uch he work meved in pie ARIST chap On teeter ¢ Se se pono te Woke ag of sng eed ne ofthe dicolon above, sens tha otf the sade os ‘he simone us erie by be bce they poi +a orl a he nator win ce sme reat gag ‘ead pita tno, o poise concen sat ‘pial ay ith tener ee cae the extent to epost (er or potent er oft fanny a) tied ont or mor infront, es Internat src or mae 2) ae oso ta mr ote eo {te iomton tm: ta 3) pr tcn ih rom ot4 10 [BRENDA DERVIN AND MICHABL MILAN A tpl satya eed to ean tern tenng epondents of ‘tet “norton bearer” dimntons wir mak pedo dene ‘Gal (og, ws, eaten, ue) role eg. poepmembenp) ‘le (eg iw an tie) nt scion (orp tr a ‘Sega ‘May Wes sce 1978 enact into anced ee Example iude thee by: AIVEPERO (Ine, 1060 9600, BEAL: [BLACKIE & Shr, SIsHOr & LEWIS, SREMBER & LEGATE, CHEN © AURGER, ‘CHEN MERON (196%, 1860, FISCHER, HISBERD MEADOWS, "ODOWAMEC, "MANCALL &’ ROTH,” NOREHEAD, PAIMOUR'&T AL (1980), SELL, SINGH, STIBG, SUMMERS, and SUMMERS EF AL” ‘Shean epson ur aadsprmait the mands or weroeied asc td teem dint nerd I nest oa capa ‘espn of how tow td aed ih th ong of fener ‘ea pope, ‘Mot of te enya th “information bain” ober we ‘nding tafrmatin meee aa et Ua teenie ae le es formation ed nd eforation at dens Wp ‘owing how ues tae o might we amy oe Row wel els smermipt roa rious fendanetal am ae wed itchageby td not endian, ting Seton pte a senator By focing on wha the sts se to pty 10 be nde fd Soest ace poco neron {dered bo, rach buted wth» tpl Say Oncor {Ge approve. No sy found tat eed ey oe of the prone ‘Sets lemon, ‘The Demand on Sytner Appronch ‘The aproteh mre the extn to wAsh sem oe it Mad ot scree ramen ot nah, Ned ip ‘S00 tom by profesional jdgment A Sp cape Se ay by Sti er the norton meas of Mora, wich fctand pina 0 ‘The fame prc Th memes tao deg et rane of ‘ened lover than te cups be by protein get hppa ‘aml ithe sey by BISHOP & LEWIS ot wn sad wo he Beh INFORMATION xEEDS AND USES n ‘onal Biography (NB) ad ts ol cmpatar tan frm, BLAIS. ENE Among te meontemets wor scien he ‘vnp betwee DNB and BEATSE LINE The ke iter Aapronch ‘te eturmens fc om Eee how mich pope we aie oxi wih tern pect er, Tene spe ty oe ‘tena nceig aed ror eo. do ot ety ‘Scuy n Ineatng a eed forse inprnene, pel ues SEE oe ree at by HOBOS. a a ‘ent ntrmaton ‘TPs Aproeh 1h thw mesure reponse ted onda wa they wos ‘the th fran to bi eo characte eg ‘gh pts nat te for derlopnnt ef sc, CHEN fe HERNOM {G50 aed th approach an sted ta linen rapes ts geet Mey wa ‘The Community Profle Arproedh |n dhe metremens, doggie nd evrnmenial pote a com may veloped profer re than sd ter pepe Sp ‘en aed, Atypeal xampp’ nilted ee ALOU ET AL (00) protic! for conmnty taps whch Popes tt t ny on erly poo te emai hc of oe Th ns, Ati, an Group Memes Apronch Jn tee menos, ponds a aed to del ti ter, ‘ct, and tht up mebeip. Extensa ien te {beet inte pram dele! ves hn xt th epresch le ibe PALMOUR EY AL (940) prot for ten urey we ooo ‘sty whine steecion wih ems Tn co be da ‘Gene nt ae sem nnn ee2 [BRENDA DERVIN AND MLCHARL SILAS sa mtn rennin SSSSvereae ts es Sasi hee eases = eae aan Sugoi nae meer Sola paee S eaie Sry ee ayo Sees Sroaey cymes cearenasnace eee SS Peed Seer oe eaiewnae mere Fa Fain cra Sone cae oe aoa aromast Scirce ee SeE eta fe bene nee en Soy ono etree ate tment ‘nc 1878 some tla Nv foal het pina fr on ent he amaeyng pe and pons hat eye binge to ‘non ten ad er much Tay cl fo devlpig a ste to Fon, Sota anon te unr BELKIN (078, BROOKES, DERVIN by, HANOLARBERG, ARVELIN REPO, LEVITAN, CK BT Als NEILL, RUDD, md THOMAS. WiLSON (1081; se, "Te atom ctegatse the sndesng reo and ammptins fn attenet eu bmpte thre derma te uta adc samae ‘pouches for nlng tout finan mest ot inormnon eet {mr marche dfitons of formation nd ed te tats {Geman we, ui ote apponce fraying oration ‘hwvon, sod the comgurene of wey fret ost or eden chatter dey onde bo pl a wo sere er. ‘peta pint ane mater: ons he penpcie now tot [FORMATION NEEDS AND USES 18 Fe ot pry, te supe snd prem now opting esr ae ed “ndoa an ae cneuted toate ty lms and premio The ping ot preted tb rps ane breton a nr good or a bt te fo puna ts tpn Bras ofaumatve topo "Se etepner ae blow to onrvew the snd pms at srt ied peng ara ineatien {ey « “eden pgm and edna” tudes an wht Hd of “alemne pang propo Most oft tet pana tae "ve pone one dere weet bet ht uned o empl implementation, Tle Me the ace ‘a etn of cate bic Sublimation 1m many ye hs dtntion the tet pace Amen of he ale foc paatgn sit, rao otal heed he atten. Mos sere spe ta infrmaisn seer an es des have fat ot ‘het intron, on comeptn of Intrmaton wom ‘onan mean so some sent of st commmpondence fo es "Water intron més snd wes ua out foun on ete Iefrmaton inmate conto. Sel fich a BROOKES and TFARKADANE (11880) aqur cpm tht Woah, tht she onstat mean ta nfrmatonsjems nly nen be of tentrtg from lfomaton pede fo meee, Pardie fo eam ‘inode at man sett reas neal ator ‘tn dre bt tami stant mening Beppo, howe, ta ry ‘tot enpt tobe made to tribe tam fran pare Ts cont, come sthon me hoi Ifrmain Ke. SPT EP ‘Al tone ramp lhe eet pone mepropi ade shaman beng ise wo Mecly srr aha BELAY {Garay DeRviN sti; 1888, NATOLL, NEILL, RUDD ond THOMAS. ‘msi 84) soe are ped et apne rent of eee intraon we ‘Seta fnormaton eter ng to gett formation pal no be ‘Sere hind In ths contr hs ee ued tha a forte ‘Sein by etnon seal (LAGDEN, 186Dn. fou on tear ‘Rut prope o) ha cal bee gn pi heb ough oan Riemann spee TEVENSO,Sof e“ [BRENDA DERVIN AND MICHARL MILAN divery with no Sstervening ster babar (KRIKELAS; MAGUIRE), 12 Sache hp eign Soe ceawmeanne ana ato tao en i yan pd ‘tly te reahingoserton wos tl a na eos, lth npn ne hormone es eh (Ged a ALLEN for noting tg ements fe we mane {eet ces tn tirana eon bro heh v2 rt hy yn ding wih sc an tsa roaches hee ber Sond toe et atin! tase tytn ther an eambencme indy sof enrdee neson ot ‘See: Hey Row ah ry en ae frig LL {Sat the shape of tht cote map nt ecrngy. He wanton {arma soe aves the tert pater untinge etoe ‘moment, DERVIN (F988) tnd MACMULLIN & TAYLOR mabe 8 mist “Aoiher mec of hel ors alan eetton mane nthe ‘ferences rom hla othe nen or arse a lowe e indetaod a rel lg beeen stem nde alc eed ‘tion gos tough stastondy bound Reon (BELRIN Als ‘8c, CURRAN DEVIN DENDNEY; ODD). Aspect i te ota itm ae ‘omic, Wha Ve of Expaoee ‘evar prune conan fu intron with ne. Tybee sot cuamind intr tt ea to wt noua freain sy {tn othe connie atc answer iil pote Sip fee wt me sty prt ym Yt st her wat ote wate mn, BENG, INFORMATION NEEDS AND USES 15 ‘WitsOx (18) and MACMULLIN & TAYLOR wat the fu togo pond {hese nico ote pls ware asta eft ors DERI (G06) cs for ooking a Information elo ode pn contere ‘hata an be xan dependent contin xt Baar. ner Coanans ig he pet of he pardgn sh hat at contain fin on hater information stor ad et rach out ost oie ‘tom or item coptions Tony, tasers fa faced on ‘ema (egy contacts ith sours afta eit ‘sec esha intemal eg copatve aan) ease of ts root Int pale een heel fr focig on rst We angio hat pho, copies ene be ‘etely chered parmesan the ty Sem of meh Te Mt ‘ARIST rovew (WENZEL) cae for work ta sk to shar, on ‘ling ‘Tot to conte win pina, The cone ol urd a ‘eet work (DERE MICK ET AL) ‘itogh thee a dering wie, mot cho who tre exp drome’ th fn tel for ars neopets ee ‘hing cops epruces to anni intone od ee (ELIE, 1916 BELKIN ET AL 108 1Sayr DERVIN, 19TT, Loe, 1080, FORD, GARVEY Er Ai; PAISLEY, 19; THOMAS D, WILSON, 1980 Bh Ford nd Pe, pare ewe & lg tet tre frm copie pele pti een inorain (hate. yom ndulty ‘pent dn ne ob and on ony pars {beh in te conten of tection penign mpi eee ‘tu aay «tof tees te ncaa et eda del wit Indvaiy" ander tak of pesca woud ert fe by MICK BT A, for nam, foc on nal or ‘eo nr pee ‘al cn we sued ancy met hota ped deen ito ipsam, ort at tow chalet put BUCKIN, {star she DeRviN some, loo, DERVIN Alcs HOLLNAGEL) HALL, for eames for be non onda eater ‘on ne merch md fot igh te ae tobe fr ers {ha Jaen alae ae abl “dow bot eta ay ete” Abe pts ree a cone. ng ashram “than hn as se ct DERE 193) et for doaeg te fdumena of the Raman condo a4 mes fr syanng16 [BRENDA DERVIN AND MICHARL ILA Indviuaty. PAISLEY (1980) spp hat people sem to she some common dimestoa for comeing egeence, What emerging “haan ht the womang compos a atacand (eHOLLNAGEL pts) "st comply waar) ey wen fale Sp ee ‘Te tllon appronees to Infomaton neds and wes ach hee tape espn gute tc Tt hee haan oogh ET poe AT whew te top th content of he tan per: ‘dg, gumtiaire spprontee aon mmo compat mth no ‘Stompin, Yeti the contest fhe mpea thepaaip hsb th ow hg fr siping qantatve apres wih Idut, {qattadeapprotte Thewe ee ae come enum BEAL, HALL, {TSUS, TARVELIN & REPO, MARKEY, nd THOMAS D. WILSON (198, “Tha PertirTetona”nd “Arai” ‘Aniston ofthe bow aap ya ora of tn "niton arnigm one which sfrmation lena pete an ee ‘Sena pstouput proces of iflormatin tw one ht sare fo {Gsatuatona!propetions abot he mat of tw oo intron ‘ema i by fg on ony ren mn i me ante od ei ot seach garnet sat vie eee tater of te cag ‘Sermon tht ar in'be taser fom sy set Such» Sady Toots at how much us people mabe ofthese. is wa ene ‘apts and orb scape neon af popes Ue rei SC SEcecd wi wei pre eft a Se ‘Patras and wa foo prope a = in conn th utara prt pss Intron a women comtred by ban ng er sarin ho ae conan co ‘Suc, = bene who ee win tom comin) to eat ren ‘pen tons rat hy cna oa on 8 Pa ce ‘demtandagnfrmstion warn pata sade td Soca wih ‘a ats opto end what fave intrest oes ot Baan hi ny an atm hw ‘Sip rewntthe mes to moma ane bow do tey make ue af at ‘sues tee [SFORMATION NEEDS AND USES THE IMPACT OF PARADIGMATIC CONSTRAINTS ‘ON CONCEPTUALIZATION. ‘he ings tthe contin f th odpm sd the hanger aod il te ew reno mor Set ove thn han xan of ‘Sonthofen ‘Serre tn ee now emarog information infomation ee, Beth {ermr hve been tery condaeed tuba. Many ant tt ar nes ed tl Fr example, formation has ren eine S51)" propery of mer.) any ema, docanet, or ntoron ‘ou; } ny pbicy sabe birt o # ay xe, BELKIN (ion, LEVOTAN, ana THOMAS D WILSON (108) al yo he aout "Snr, tfomain see at ben dete tte of edig 3: hing eter ele information Amat toa xepton “nfo {ere hay tbe a a sesh they sve et ahr erm ht done wht ein re fom suo th eee He ‘rtndon Se ot foc on a mining fre what wp ny ito be me owt ha pte poses he ann ah npr ee cnt thn nvr sen esc mere Wears hes ae we In erm the tonal pancho ave ity and rage. THe ‘Saree sve for erap hate oguety hve oul ag te ‘ety parce’ pred to spely hat sources Wl th, ‘tr the wey onde ttre cane ove moe Sng Inter, Gar tqenty ee fo gp hich information see fang ute ins pare sng snamentie to abet sored ‘howedpe Murat freer hy brn def he tea of eng (Sey toe coop (DERRSJARVELIN fr REPO; MARKEY, THOMAS D. ‘son, fost. ‘henge, Wot ot ural shu! hem thor ty Aree, {fermen soe one information” a1 th wl cpl ‘rng age aca (BELKIN 1978 a 2) any ian ter he ‘Suite acto ete (PAISLEY, 190) Tnfomatin oer a ety aid: 1) acon cog ich tu eon ope str bo eget ta (FORDY 2) ‘Then a etn cops tomating wong ahi here of kowledae nd wate omelet onal (BELKIN, LOT), 8) when te cent tof pad Enownage ma than weed (KRIRELASY.€) whee ‘thr sane rn out (DBRVIN, 107,190 a 6) when hr a ‘Sat tnoingn cope with od, uncetanty, or cot a+ Knot ‘ee dion. ‘Sat ean ons bin he op priate ne8 [BRENDA DERVIN AND MICHARL MILAN ‘zion deaons an aente fins at wed, depending oo ‘irpoee (OERVIN, 0B; LEVETAN: THOMAS D- WILSON S900) fey ‘ih arate iy tl or ht pos ‘Sidentand "esa to apt i nding yaa pn aed Pcs Some schol hav ean fo make tan popesinimpintee {eto i onepe! tnd empties Tense Sty 2 tin fc tho tr oneal ttt polo Sin scion oa table ert nd nee ied a [2a few seb hae pode tos not bed co pretnae. owes te Herre mates tons ear wha Soe ‘rg fs meas of the teat pei to eh Tee SE sere ay ens thse of ttt, ‘te cosinints imposed the lon peraps new npr ee ‘olvcve stl to erg om Arete ‘atone nde fern och ape, Tel aso Infomation weeded fanctony Sanele nein ones ae wc, nde ap egy ‘© BLAGDEN (880) showed sn some deco Otay ‘a mowed and found ht tm cold way ene ‘eum sondng ch peer ninfoseng + BURRANCE 1862; 1066 eamied pute pay Intrme on ee of einen groupe By stg snes Temata actin ae ‘+ NILSON & STREATIELD and WILSON EP Aste 22 ‘irondt ou 8 00conmaneion ew sig {hic intrmnonwekng ne = + M000 fran ie Stony bond tomaon Protons hen ering 190 eeeapeona has pe poe © MOR soe quo he ceri ta INFORMATION NEEDS AKD Uses 19 aed ingle eaoratontectngue (4, op coed ‘Goon to ues fandanetl qanton Spe Comoran nenaon, ‘wpe a difat ay of panentig ono he Semen he rnin it decd ee, ‘Tu Ue VtusApproadh [he mot fy deed veron of hapa ome tom TAYLOR (0904 1965) ted MACHULLIN& TATLOR, wo emf te eset ‘proach Toe on he peeps ft le hat a go ‘rtm A apt on preted int polaed et ‘ia eonepta bth pls to mate icone “cin md vol for naling oop th cen fea, ‘Toa concerned with eventual laeling fern eof probes lien rin it a moan ‘atonal bad probien sinensis ign, done, wells {aed m, poy tecture, comple mp spe we pou nd ‘Simple aad o toe nt re tn me hows a Screen te, thd, ot dt sg sation op, tet ig ‘tar mesg ri nl pon loge nbee saep” LAGHULLN E TATLOR FO i aff to fre nae he pols forget norman tl, TAYLOR (9; 1905) aan 3 ecing te oemtons to entangle ees inn ei ra te Sromine omnes, omprnsnn) od) ten Toca (eg uring. oop Nn, erg ato et). ‘Rai te ipitaon tat teat of lo cn fan and i boy of capil water br mach fe tent no undestnding 1) of probe (or cope) nego bea on tem and af fret caters timation sa Ir. tation te at woud lw su fo ste whale might sere he ‘Sea, Tas wk Seat ave oot neta f cps ont in itrmatin procaine, Tied plc ty nel-eroped concept! wrk, HALL foe on the metas fale at tice ormane we Bg20 [BRENDA DERVIN AND MICHARL NILA ot tants, "Each spent viewpolet a my of oon a thing" Sips, sow chance pan fr eabing feat. AL piss” ie oanine itteatparmten of mus or nfrmaton (4st, eth rath, tinatnen) anh he Made of train eat woud ‘et each ae preter might mary wt erat eto foe ‘ge. Fr example nthe psn ug, he lpn f nde ‘Scns posted allog ft stout inthe flor fit of pt ot cotta he rach te deveapment age hae rent ‘posted m ang fo al pertinent onal Gates enh fore ‘omapenton age th fr sac an efor, Recs roo "kite copiy alo suatonly by FORD, CARVE EAL. MONA, ma PAISLEY C80) nnn, otk of FARRADANE (197 1800; 1080) to dewlop“ltona ee Reeyaum wa ue eff, Farndane, in ey open fr mor out of enna sarin hn strane sumptions He stnowe heres pepe me eet {hing i meager Gn ts conan bay eed te een ‘imty to more fly pet the ints ot wses i nt tee ater nang auray. He bls Indexing prosaic Emap of thought pocenr nin from cope pcan Toe tal Ieteig proces te compen, mt net ceay fo Sete ‘ey lee on set tnfrmaton saci ht een sandy ited (WANBLARBERG). depen feeb ‘ems routs GORD, From te pete haere pag, dee ges ay ageing the gue of Socrates Suction of ie ‘otc nent or never unersandng foe ne Rowe he or ‘ae wine tapi cpuv pyehloy to espn cent ‘ha move nakingepronch as bon evap Daina allege ‘vet tinps 13 yo Icom s fconcpan tn tho tit tnd tt ied methodlog fo nrg how peopl eae bee © tir wort wt how they ue nfomation tn ie moses fn Proc (DERI, 167, 1900190, Lon, 108; DERVIN FRASER, [EGG eve ed approaches we lag roped it Ba soem (OLE, GRIN; STOLE GRIM) a ‘eh implement pets of the ater pari for yng omme ‘lon tear. Sene-maing the ely Sn of tae apc hab ‘Stenaplea to tbwtenhip aed noranon nee “ae aproech han ben sed to ea information weds ad ete opt Inne contexte, Hood door, ice pet, mlfent ewlopsesty abo aE ny computer saftey nd INFORMATION NEEDS AND USES a rn ig tevin (ATWOOD BT Ale DERVIN, 889). One primary ‘Seas bom study th every intoraton ned of vengera td {ely the tains to pule Uory var (ATWOOD & DERVING DDERVIN, 18: DERVIN ET AL: PAEMOUN ET Als 1979) Th oto lta te approx fo Yi ta tae ecty we or ntomaton en Sommuneton pret In oo ft wa 0 ‘dat ramatenly th the eno of Inn, re hear 08 he ton ot CARTER (1800 sed CARTER ET Ais npase, trashy ‘nits povted socal coadon we prong t mens for amass 0 ‘Dhenuprto conte non ortant ergo it ation nth conten, Denia eps mand for tepteing erin nants ara at Te pr nee et cee ecsimencare te ease feted ean om rv ye Hn ‘army mr ig en oft oa We nthe ves seseng metodo hat bve bon dlp hit ‘mol beams pation whee mapas cee mens wis ef {ht stopped, how they st thts stopped, wht gueton teh a Sex tit opine phy dy a ty an the copsitive bridges once they balt them (Le bow intrmaton ep). inthe 13 youn of dewlopmint,SITUATION.GARUSE staat ae toon cleted tat sont ule both nua eet. ‘hm hs bee the development of x ae tf egos for ong sl, and va teed ob yt svn coming moron! bce lame ta hr ewe oe Ste re hermione ee ‘oud wih two ot mor anche hed, pobemte te de dows ¢ feid tot of our oe dono) port (hag nd. ir anon {ston ave Toc on gent of prepa ened (ow eae Orn stond enced ow ran nections re o2 {hetondnoa!tmbetdedee fro many People so tag) ‘rat (wat sarin the my). ‘hen pps ee operon! quo, they hare Sos coded into cater tpl hl ee to bese tier seen fe ‘nr bunny ned fo com to gue ha movment A eet ron ‘ode qocton ints sempu to Sedge ppt ang 1 Eng and Jeet of eet adeno ex, projetng outcome, md ey Inger of ota ns,2 BRENDA DERVIN AND MICHARL MILAN es, ao ele bi, have bee conceals! wth way tn whieh Doone pt ene to quatios to woke tenon cos wns nes {tly ay undertanlg ound ction; a li pr aed ‘Bt ing gt contd to othe: gor pporintarne, fr el upto once ‘Seve imac sppeations of the mprotch bare noted sate ag ow the eo be nel gulag procs sees ee the SITUATION GARUSE mod fr nesting merece leet, Sar ‘mating pots ht el eeonngproeresan nae ath ee) {5d etc of wre iver tear Ineroee Ts popes 5 tied aot (DERVIN&DEMDNEY) Te pct ht {he ewcnigue bare ten ng to boat 0) Fr an hey eb ‘te ped Sig ep hr a Inte con br icp ae oration bet hake see ee tlc od fie DERVIN (1830) ha sgpeed ot cape, ae "aon eulé be alee fo plement xing gus wi aig ‘Sere by masini fo sen th odo oy ages aed “he manatng tude Bae trout pnt ren ‘Wt mens, Tey ean cal the “eeyay cae nfrmaion ced sei" T At wa complted tn 1873 (WARNER BT AL) ond Snood {be nds ot wreyy eed auton of tars es honing Seema ee, Sen et eo te ‘aon fiag. Mean epee tw sn by Comer eccae (cia HEN w BURGER; CHEN u HRANON, oH I thee ately Intron owed ic he tpaly ted stot fe. nontng eed ‘suing empha puedo ou ay, ay ih gear ‘may ontuton of tha adn tha ey fo aa eae ot The Anolon Sats Krona Approtch ‘Th foal exams fan spot o infrmtion sede hat nero ‘mot of the ements of tn prion si dred ste sees et ‘rk ot Bin ad tn coleagus (BELKIN, 8TH 980 1060 SEUSS ‘ODDY: BELKIN BT AL, 1984, 1952, 198, The apne sara th Intrmaton tater. Ben empacon tae ape Sea eso Intmaton nets bton pope proba scone wives o oe ‘ution att nem or Line nwo way. cote so {or Weed a eng In tomas sate of Enrlege (abeevea te a, ‘n'whh I et to open of or se menses {he eps, cera, td icone hy ee ‘bio gel wht eae ole moan :NPORMATION NERDS AND USES 2 coeati songs tt wt ba norton Tey se he uae coeapnt bv hen snuied F compute to day sabicn wet eet ad ates inl Weta fepne meron ets le en i om nr ‘Te essa porta and be stent data, ‘ow its thor the tnt, Issue doe ots ‘luted now sate eine woreamociton pore of arene Sire te nt wat raha ton ‘{tumpa hve focus on cain itn tn of roca sane wha woe ea ‘Sti hou tah foto ting tte wow at anata sy eae prey (on nia “tte apc Yo neemton ‘eho wee “Foe mln Yo of ne wort basen generate means by which informa: ten ono an il toumens Bom wares one ‘dn, Uy'butin snd oben howe lp to ainste oes oie Semen ot att hing ee =a ey hy aot ing Intraton taproot ant ae ‘te wre met tee onc ee ns a freon wl ewe Te alate ol so spy ho ‘oat the Tomas ton ht they dno eu the eto met ee sme mn AS ti nota ‘og th machine fran age fh er ean thn pons wt ‘nese tats image Wha ect thatthe Thowar sense2m [RENDA DERVIS AND MICHAEL NLA Sa nin ds spon wh ASK oe on fered ‘Tenet ere hat bees to offi the sae infomation sede susan mproncie tangle that averted to eal fort Sse pris ts fomato acs aes wach Wl ee te sabtat and Inport teencer i tw hes apes hl “tse we mor inert. Eack approach en byte Paruinatic msrp, Each feed on wo ce atonlly {hd eopaton Enc tn moved ov soncie tiaras sump ot armnaog tnt tt a tn yt spam to et nde ch ae tee ae nde den mens ‘rt Tormey wat cnseted caste ladda. Each po umes Trina tray eomtracting rae than pet rosy atron ic i Tose on aplnton to pact Yo impo the sory sed tcenen of afaneton dr. ach plato ae! wa for tate inte ed a arn oe for Sng nr meg Tones he AA057 iso iformain ede nds (1886-1978) 1s bl,» usta an eoatlnty coset li ae ha en mde ice 97K, ands few shal he tee oie tp dn tein rated by the costing unto ented te ae er The Stole obra ctf wots ew tht contain protean Sartns ‘tte hee ben fg on may ots, wi eck sal se ning ‘Se app tt tee 1978 te smal spe hve teehee ae Tier mena fr oration neds nd tae ae bes cued, ‘tn sorte deus for vetng new wap of loon a et sroLiocRapny waa enayecmemoneemna a Tigwer waranty meena sree Sian oman vn cours ae INFORMATION NeeDe AND Use 2% ATWOOD, RITA; ALLEN, f.: ARDOETT, §;ROUDLOVE, RICE, 8 ida sm rn ri Bie Sed Joural of Uberenabip 1984 Apr 16(2)- 77-89, IBSN: 0022-2292, smi cn a "hae hairs Se ee eR deerme Eee mE ol RI Boe wasn ssa WEG! ke BI em ‘ASK for Tnformtion Retriewal: Part Il, Revults of « Design Study. EF oa ams ene sOER, T: WERSI, GERNOT BENGE, RONALD. 1066 Where Ave the Enperrs Cate? Sune "Pui on Curt Das AR Ate dowtl of ban sso ais: LEWIS PETRA RT a00h SLAISE NE adie Beith Naina Bilogapiy rfen of Ur ed Un ura obra ipo "Sous apr ay T8396 aN Oona% [BRENDA DERVIN AND MICHABL NILAN FL enema” ‘im te Te at eae ar ois fot Informaon Sete, TO Seen S852. eSB Beene ou uarramurorerry BRENNER, USA.) MUO MY iOTeL MARY, SELF, BAVIO A. outs fo nleration tena A Reve. tray Reach 80 [BRETON, HAST 3 108i" Wy Engine Dont Ue Deane Duet 3 te Meet ity fr nformaton See THB hapa Nh Rent Mec Ape “ocr of infomation Semae 980, ante RIHARD F006, "Dontity sd Common Pager ier Confer on Conant Thee Maw Gammunicion Reacher My Ca Sage Paton, ‘mE, GING, 1862. Cae” Intrmaion Neneh Reon! ‘cn GHINGLEHE BURGHR, LESLIE 'B 9, are of Com. Ercan Suey Soe UN EBSD: Hes “Aucing nd nti 1220 Jnfaration Sting contest abe catch ORI Ne eenn INFORMATION REEDS AND USES n ‘eg! Minne De oy Gey 978 Sp} ‘ah Be," Anne! Ree of fformton Scan od Teckel ‘ioe ou arimay oma con ning ema ion Soce Rar Aten fore 19600 Ley Tear 98 ec aee ie a Ste) Goto, isa oat So (Ghee say Aten aut Mrapment hoo, 198. ERR, RICHARD L208, 4 concept! Ani of infomation Need Iniomaien Pocming en Minoan. 08516) S08 DDRVIN, BRENDA. 1877, tl Ther fr Lisa: Commie Nel infra "Drea ry Guay tS teierpatiain Br oat ete rae ‘ate of Freed infermaton Necro Syn ed erp mat, Speer Ae, Lnde ade eowege eee28 [BRENDA DERVIN AND MICHABL NILAN etlon ton Aa Mania: 05 MaDe A [DERVIN, BRENDA: DEWDNEY, PATRICIA. 1966, Neural Quationing ‘they foach tote iene tne ane Gua "GABRIEL, MICHABL: HALL: EDWARD: Kian, COLLEEN” Sore Bh rw. Ser righ ron Ne ‘Project Numer LOOSSIA tothe US Offer of Rdweaton)” Bic os SS ee eens Te necesita nag meee von ee a ae [FARRADANE, JABON. 18808, ‘Knowledge, inormation, and information See, Ue orient rateChGE in peng tour azn ts Se Sak a Ear Fea reer "he yma inning. Sr ac. Soe ots baba Hota oer Quarter 1978 Spring 8° 108 eh 213 105-9, GR. OO0e aD enn Sa ERNE, MAR 207 Inout en nde ln Soar y Hepal Doctor of ifort Seine 180 oodwastnc obane v Tova Litt ter Beavis HOTLNAGER, ERIC. 1980" is ntrmaonSance an Anomlom Sate ae A er Cen deat eno ue oa cre lala Stra Bars thay Saar aS aE saotban, x WLEND 17 Te Mn a tent Gy in Watae bnta NEES SS spn Cuan Yor men, oe a ae eine sme basher te Rit EES ter te howe te Rinsccue icat mcm aah ar Ah Miri poe ee ee| i BRENDA DERVIS AND MICHAEL MILAN brary doar. 1080 May 18, 106(1) Tiai-ti44" TSAR Dose [MACMULLN, SUSAN E: TAYLOR. ROBERT 8 1984, roem Bmen- sod tomatin Rtn. The intron Seth W960 3 CARMEL." 181." Book Rai: Hedth Shihan, In Tyg Pals e Pesaeeng, hry tavarh et We 05 Manaus iAGQUELINE G2 DROTT M. caRL, ‘Hh Soa Sinden Pepaingtrpeace ind Regen Bhomeaie Apron Libary mn "8 bane gS MARKEY KATEN, 900 Lea of Guan Formation in Neon Mode “estan rocang wt cage Soe ae MALON, E184, Prabie Ret Mode: Den, Band Herren Re Sle hing i986 ee TI8 SBN CansorS MARTYN. JOMR 1876. information Neda Un, Cad, Cr MARTYN SOIMe LANCoTt, F WIEPRIS” Hak” me Linear Hournal. 1981 dune; 106011) 1173-1174. ISBN, O00 00rT ‘Seas cate MENDES ABA i8eh a Scene nd Technolo Voume Ree Yr, WY ness ae Ingo in itr Fee for Dosen FD) 388 ‘Aiiot. gesee beasties ef {INFORMATION NEEDS AND OSES . colt, i me er rn ttc odio te mre vr ti a aca ere aT Nowood 0! Ae Posting? 180011910615 i Yann narnia, PATRICIA AROWN, WLM. OMEN TSON, SATAN ETohh Times and Mod Te 0 ee pa Lary rh end iby cee, a ‘sumtnOUnvey a 1900. Uee Need te Sew Tehnolgy and Taona seen Teams ‘fllteyenetnd Documentation, 3081 Marc Deember 280 Poteet eto her aa STEVENSON, GORDON. 1978. The Pte Libary in » Communica2 [BRENDA DERVIN AND MICHAEL SAN STONE, SUE, 1982. Homans Sea: Information Needs at Seat Sree, 82 Domi 384) SOS a tend csi Ann ed Inert Se oe Avene, Soi for soraon Scene. 108 enewy. 3 nine Su Tiettn. "tr ays ‘TAYLOR ROBERT 6 ae. imtoo nd norman Sn ese ty ete Pen rt soln te San, mea roentgen ht tt tans = Semon oe eS a He ae ee ne aoe wulfSaR IR ae, gg es WILSON, PATRICK. 1978. Some Pondamental Concepts of Informe A i ines nate ne TEST Si ed emi xe = {NPORMATION EDS AND USES a ‘loutal'st Documentation, 1381 March, 9G) 925" ISON: 002. ‘WiSGN, THOMAS B/ SHRBATPIELD, DR 1017. ntomaton Needs ty Sea Sr pen an Rt ot ‘cond Report om INISS, “dournal of Docameniation 1578 dune ‘Woon, FRANCES Bet. ‘es tie ad Araliity of Ocupaona IWeerater stab. aah: olee set wots HAROLD. 1998, he Une Lag. Dall ofthe Amesan Sout) for tfc coe, S008 Aug a) 2 aN loon ‘Cmte for Boueadon Stiien” able Libary Quarter.