Professional Documents
Culture Documents
Ni dung
1. Li ni u ca Gim c Bn
hng
2. 8 cu hi v 5 li ng cn gii
ta
3. Mc tiu v phm vi d n
MasanOne (DMS)
4. NPP - NVBH i ng Sales c
g ?
5. Ba bc trin khai DMS ti Nh
phn phi
6. C cu t chc Nhn s ca d
n
Phn b
ch tiu
ch my
khi cng
bng anh
Masan
tht s
c bao
nhiu
ca
hng
L v
S bn
hng
Masan
g
mi
phn
ngy?
loi
ca
hng,
v i
x vi
h
khc
nhau ra
sao ?
Nh
Phn
phi
ca
Masan
chm
sc
phc
v
cc
Ca
hng
th no
?
Khi
cung
ng
ca
Masan
hin
c yu
im
no
Sc
cn
mnh
khc
sn
phc
phm?
v dch
v
Masan
ti Ca
hng ra
sao so
vi i
th ?
Tn kho ln
xung c lc
n 4 - 5
tun cng
chua lm
anh
Nhng
chin
s bn
hng
ang
dng
mnh
ra sao
ngoi
trn
a ?
khuyn
mi ng
mc tiu
c no
Cc
NPP
cn
Masan
h tr
g thm
thnh
cng
t
ph
cng
Masan
?
Kh tin
nhng c
tht l
doanh s
gn t
USD m
50% NPP
dng Excel
NPP c
nng
lc Ti
chnh
gi r
pht
trin
gp 5
ln
cng
MSC
khng
?
Tr n
Khuyn
mi NPP
mt c
thng
Mc tiu D n
i tc v Cng ngh
H thng
Internet v
eMobiz dnh
ring cho
DMS ca
Masan
M hnh hot ng
H thng
Siebel DMS
ca
Nh phn
phi Masan
(US)
Mng 3G
Vietnam
Viettel Vina
Mobi
hoc WiFi
Vn phng Nh
phn phi
ADSL
FTel/Viettel/VNPT
- 3G d phng
- Khng u t my
ch
- N
T ng
d phng
d
INH
TC
-
- AN NINH
Siebel
Interne
t
Masan
Nh Phn Phi
Ca Hng
dng
nnphn
tng
Oracle
8.1 NPP - NVBH
Cp nht,
loicng
khchngh
hng, sn
phm Siebel
gia Masan
Phn tuyn F2-F24, ln lch bn hng v qun l thc hin lch bn
hng
Tnh khuyn mi & kim sot ngn sch t ng, tr thng chng
trnh trng by (*)
Qun l cht ch cng n Phi Thu (vi Ca hng) & Phi Tr (vi Masan)
Cp ci
nht
n
Hng
vi Masan
hon
ton
tn
ng:
n
Mi
p
trong
t nhin
u n
gin.
Phi
gin
nhmua
bn hng,
nng i
tr
hng, tr khuyn mi
y
Giao din thn thin, mn hnh sp xp cc bc thc hin logic (n hng giao
hng ha n thu tin)
Tnh ton tn kho giao hng, to lnh giao hng theo tuyn rt nhanh, tnh ti
xe (thng & cn nng)
X l n hng giao ton phn, giao 1 phn hoc khng giao, thu tin 1 phn,
cho n i chiu tn kho & tin thu t Nhn vin Giao hng d dng mi cui
ngy
Tch hp 100% theo thi gian thc vi h thng qun tr kinh doanh ca 4 cty
Masan
Siebel
Internet
Masan
Nh Phn Phi
Cc Ca
Hng
(1) hin
Lm
Mt h thng qun tr phn phi
i ph hp
ch Th
(2) Quay
thc t Vit Nam
trng
tin
dng
cng
ngh
Oracle
Siebel
nhanh
Cp nht,
phn
loi khch
hng,
qun l d liu dng chung Masan
NPP - NVBH
Phn tuyn, ln lch bn hng theo Nhm
(3) LiKhch Hng v qun l thc
hin hng ngy
nhun
cnh
(*)
Qun l cng n Phi Thu (Ca hng) & Phi Tr (vi Masan) chnh xc
Tng trng, Chuyn nghip, Ti chnh
khe
mnh
& y
tn
Cp nht n Hng vi Masan
hon
ton
tUyng:
n mua hng, tr
khuyn mi, i hng
Masan
Siebel
Internet
Cc Ca
Hng
Bt
l eMobiz
bn hng
ngay
Cung cp cc thng tin trng yu ngay trn tay Salesmen
Tuyn bn hng, lch bn hng mi ngy, mi tun v cc ch
tiu
Bo co, gi n hng gn nht ca Khch hng ang ving
thm
Gi nh, tnh ton t ng khuyn mi & ngn sch hay trng
by(*)
Cung cp thng tin tn kho ti Nh phn phi, trn xe bn do
Masan
Siebel
Internet
Cc Ca
Hng
Bt ca
ln l
bn hng ngay ci
(1) Bao
Cung cp cc thng tin trng yu ngay trn tay Salesmen
(2) Ph
Tuyn bn hng, lch bn hng mi ngy, mi tun v cc ch
Dy
tiu
Bo co, gi n hng gn nht ca Khch hng ang ving
(3) By
thm
p
Gi nh v tnh ton hon ton t ng khuyn mi hay trng
by(*)
Nhc nh cc sn phm trng tm, sn phm mi
Cung cp thng tin tn kho ti Nh phn phi, trn xe bn do
Cung cp thng tin th v gii thiu sn phm (phim, nh)
Nhc nh thng tin Tuyn bn hng hng ngy hoc ngy trong
Tun
Thng tin chi tit n hng trong ngy theo Ca hng, theo Tuyn
Minh ha vi hnh nh chp trong v ngoi ca hng nu c nhu cu
NG
LOT
T4Pht
T8(+)
2014
trin
Quy
trnh v
ng
dng
Siebel
DMS +
FPT
eMobiz
& TBDD
Kho
st MCP
T9/2014
Th
im
vi 3
NPP v
chun
b MCP
cho cc
NPP.
NPP
Minh
Pht - HCM
NPP Minh
Pht Thnh HCM
NPP Thanh
H - ng
Nhm D n
Masan M1,
HCC, FPT,
OCS, GMS v
NPP th im
Cc NPP
chun b v
lm sch
MCP
ng gi
Chun DMS
Masan
Hon tt kho
st MCP, ti u
tuyn bn
hng cho NPP
ton quc
Thit lp
Trung tm H
tr
DMS/eMobiz
ti H Ni
Nng
Tp.HCM v
Cn Th
T9,
Trin
T10 ,T11
khai
2014
cng
lc
191+
NPP
ton
Vit
Nam
(F&B)
Trin
2014
khai
cun
chiu
75%
eMobiz
(sau 2-4
tun
LIVE)
Trin khai 68
NPP min
Bc
Cun chiu
eMobiz
Trin khai 36
NPP min
Trung
Cun chiu
eMobiz
Trin khai 32
NPP Min
Ty
Cun chiu
eMobiz
Trin khai 55
NPP
HCM/East
Cun chiu
eMobiz
T10/T11(
+)
Th nghim
hon tt h
thng TPM
qun l
Khuyn Mi
Cp II
H tr vn
hnh DMS
14x6
H tr vn
hnh
DMS/eMobiz
14x6
Chun b h thng v d
liu
(1 tun)
-
Ci t h thng DMS
Thng tin Admin, NVBH, NVGH
Danh sch Khch hng,
tuyn bn hng
Ci t cc chng trnh
Khuyn mi
Ci t ch tiu
2
Hun luyn ti Nh phn
phi & chy th vi d
liu tht
(2 tun)
-
3
Trin khai Bn
hng di ng n
NVBH
(2 tun)
-
Ci t my bn hng
o to NVBH ti ch
Ra ng bn cng
NVBH
n hng t ng v
DMS
Tch hp n hng t
ng
NVBH - NPP Masan
Ti o to Tp
trung Admin ti
a im thch
hp theo tng
t trin khai
K nhn h
thng
Kim m
Kho NPP ln
II.
K nhn h
thng v
trao NPP cho
Trung tm
H tr Vn
Hnh
Ci t h thng DMS
Thng tin Admin, NVBH, NVGH
Danh sch Khch hng,
tuyn bn hng
Ci t cc chng trnh
Khuyn mi
Ci t ch tiu
Kim m v cp nht tn kho
NPP
2
Hun luyn ti Nh phn
phi & chy th vi d
liu tht
(2 tun)
-
3
Trin khai Bn
hng di ng n
NVBH
(2 tun)
-
K nhn h
thng
Ra ng bn cng
NVBH
n hng t ng v
DMS
Tch hp n hng t
ng
NVBH - NPP Masan
Kim m
Kho NPP ln
II.
Ti o to tp
trung Admin ti
a im thch
hp ty theo tng
t trin khai
K nhn h
thng v
trao NPP cho
Trung tm
H tr Vn
Hnh
Thng 9
Thng
10
t 1 DMS
DMS
DMS
DMS
DMS
DMS
t 4 DMS
Min Trung
(36 NPP)
Vi 2 i trin khai cho
mi t DMS/eMobiz (5
tun/t)
t 2 DMS
Mobilit
y
Mobilit
y
DMS
t 3 DMS
t 1 DMS
Mobilit
y
Mobilit
y
DMS
t 2 DMS
Mobilit
y
Mobilit
y
DMS
t 4 DMS
t 1 DMS
Mobilit
y
Mobilit
y
DMS
t 3 DMS
Mekong
(32 NPP)
Vi 2 i trin khai cho
mi t DMS/eMobiz (5
tun/t)
DMS
t 4 DMS
t 2 DMS
Mobilit
y
DMS
t 3 DMS
t 1 DMS
Thng
12
Mobilit
y
DMS
t 2 DMS
HCM/Min ng
(55 NPP)
Vi 2 i trin khai cho
mi t DMS/eMobiz (5
tun/t)
Thng
11
Mobilit
y
Mobilit
y
Mobilit
y
DMS
DMS
Mobilit
y
t 3 DMS
t 4 DMS
DMS
DMS
Mobilit
y
Mobilit
y
Lch trin
khai c
thng bo
trc 2
tun ti
NPP
T chc nhn s D n
MasanOne
Ban ch o D
n
Nguyn ng
Quang
Nguyn Hong
Yn
Phm nh Toi
Ng Vn Phc
Ban qun tr
Nhn s
(HR Leads)
Perf. & KPI
(Nhung DK)
Communication &
PR
(Ngc HRBP Sales)
Facilities Mgnt
(Thy NTB)
T chc Nhn s d n
Gim c D n
Nguyn Anh
Nguyn
Khi Nghip V
(Work streams
Leads)
Ban Qun tr D
n
(PMO)
Sales Field
Foods
(Khang
GT Foods)
Sales Field
Beverage
(Bnh GT
Beverage)
Sales Operation
(Hng/Chu)
Trade Marketing
(Phc/Kiu)
3 NPP Th im
HCC / Fsoft /
GMS PMO
(Viral V - Sn)
ERP &
Infrastucture
(Phng TT & Binh
VT)
- ERP, OOD,
Network, Tablets,
3G, Licenses,
Access Control
Qun l Sales Ops,
SalesCap & Khu Vc
(RSM) & Qun l
Ngnh Hng
RSM/ASM/Trade
Category
i ng i tc
(Partners)
1. Hitachi (HCC)
2. FSoft
(PMO/120+)
3. FSoft Mobility
4. Gimasys
MDM/tch hp
5. D liu & a
phng ha
IT Business
Partners
(4 pax)
Qun l Phn
phi
(14 SupSys & 200
Sup)
191+ Nh Phn
Phi
Foods &
Beverage
Sales
Sales
Operation
Operation
(Hng/Chu
(Hng/Chu
))
Sales
Sales IT
IT
Operatio
Operatio
n
n
Ban qun tr
Quy trnh
Vn hnh v
Thng mi
a phng
Gim st Mi
V
& H Thng
(14 Sup
System)
Nh phn phi
a phng
(+191)
Nhn vin
Bn hng
(+2000)
Trade
Trade
Marketing
Marketing
(Phc/Kiu)
(Phc/Kiu)
CS
CS
Manager
Manager
(Nhung
(Nhung
NTH)
NTH)
Sales
Sales
Analysis
Analysis
Sup
Sup
(Giu
(Giu NTN)
NTN)
Sales
Sales
Admin
Admin
(Trang
(Trang
BTT)
BTT)
HCM
HCM
-- Quang
Quang TH
TH
-- Minh
Minh PH
PH
-- Hng
Hng VX
VX
NPP
NPP
Minh
Minh
Pht
Pht
(HCM)
(HCM)
Nhn
vin
Bn
Nhn
vin
Bn
Nhn
vin
Bn
Nhn
vin
Bn
hng
Nhn
vin
Bn
hng
Nhn
vin
Bn
hng
hng
hng
hng
Visibility
Visibility
Manager
Manager
(Thu
(Thu TTN)
TTN)
TMC
TMC
Manager
Manager
(Thnh
(Thnh DD)
DD)
Min
Min
ng
ng
-- Hi
Hi PD
PD
-- Thnh
Thnh NV
NV
NPP
NPP
Minh
Minh
Pht
Pht
Thnh
Thnh
(HCM)
(HCM)
Mekong
Mekong
-- Lut
Lut LV
LV
-- Trit
Trit NM
NM
NPP
NPP
Thanh
Thanh H
H
(BD)
(BD)
Nhn
vin
Bn
Nhn
vin
Bn
Nhn
vin
Bn
Nhn
vin
Bn
hng
Nhn
vin
Bn
hng
Nhn
vin
Bn
hng
hng
hng
hng
Sales
Sales Field
Field
Foods
Foods
(Khang
(Khang PQ)
PQ)
Sales
Sales Field
Field
Beverage
Beverage
(Bnh
(Bnh XX)
XX)
HCM
HCM
Foods
Foods
(Bnh
(Bnh
ND)
ND)
Mekong
Mekong
Foods
Foods
(Cng
(Cng
TT)
TT)
Min
Min
ng
ng
Foods
Foods
(
( HQ)
HQ)
Sales
Sales
Cap.
Cap.
Foods
Foods
(Tng
(Tng
TV)
TV)
Central
Central
-- Chung
Chung
NT
NT
-TrngND
TrngND
D
D
Nh
Nh Phn
Phn
Gim
st
Mi
Gim
st
Mi
Phi
a
Phi
a
v
a
v
a
Phng
Phng
phng
phng
North
North
HNTB
HNTB
-- Hng
Hng TV
TV
-- Minh
Minh CH
CH
Central
Central
Foods
Foods
(Lc
(Lc LT)
LT)
North
North 2
2 -DBSH
DBSH
(c
(c NV)
NV)
North
North 3
3
DB
DB
(Hon
(Hon NV)
NV)
North
North
DBSH
DBSH
-- Cng
Cng
TV
TV
-- Ngc
Ngc LN
LN
Nh
Phn
Nh
Phn
Nh
Phn
Nh a
Phn
Phi
Phi
a
Phi
a
Phi
a
Phng
Phng
Phng
Phng
Nhn
vin
Bn
Nhn
vin
Bn
Nhn
vin
Bn
Nhn
vin
Bn
hng
Nhn
vin
Bn
hng
Nhn
vin
Bn
hng
hng
hng
hng
North
North 1
1 -HNTB
HNTB
(Tun
(Tun PM)
PM)
North
North DB
DB
-- Tin
Tin LD
LD
-- Dng
Dng PA
PA
Nh
Phn
Nh
Phn
Nh
Phn
Nh a
Phn
Phi
Phi
a
Phi
a
Phi
a
Phng
Phng
Phng
Phng
Nhn
vin
Bn
Nhn
vin
Bn
Nhn
vin
Bn
Nhn
vin
Bn
hng
Nhn
vin
Bn
hng
Nhn
vin
Bn
hng
hng
hng
hng
100 t
1. Bn quyn cc phn mm n cc Nh phn phi
2. Chi ph chuyn gia quc t v trong nc
3. Chi ph h tng mng dng ring cho DMS: n nh
tc - an ton
4. Chi ph h tng lu tr DMS ti Oracle On-Demand
Cloud (M)
5. Chi ph h tng lu tr eMobiz ti trung tm D liu
FTP
6. Chi ph trin khai 191+ NPP v 2,000+ NVBH ton quc
7. Chi ph vn hnh h thng MasanOne hng nm
8. Chi ph Trung tm H tr Vn hnh ton quc(*)
500 triu/NPP
1.Trong nm 2014-2015, Masan h tr 100% chi
ph Trung tm h tr vn hnh, trung bnh
khong 40 triu/NPP/nm
1. Chi ph chuyn gia trung tm h tr NPP
2. Chi ph bo hnh NNG cho thit b bn hng di
ng
2.T 2016, ty vo thnh qu thc t ca cc
HI P V CHUNG
TAY HNG N
THNG 9-2014