Knowldege Management

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KNOWLDEGE MANAGEMENT

CHALLENGES IN BULDING KM SYSTEM

KNOWLEDGE
EVALUATION

CULTURE

KNOWLEDGE
IMPLEMENTATION
KNOWLEDGE
PROCESSING

CONVENTIONAL

VS
SYSTEM LIFE CYCLE

CONVENTIONAL

KM SYSTEM LIFE CYCLE

System analyst deal with


information from the user

Knowledge developers deal


with knowledge for company
specialist

Users know the problem but


not the solution

Company specialist know the


problem and the solution

System development is
primarily sequential

KMSLC is incremental and


interactive

CONVENTIONAL

KM SYSTEM LIFE CYCLE

System testing normally at


end of cycle

KM system testing evolves


form beginning of the cycle

System development more


extensive than for KMLSC

System development less


extensive than for
conventional system life cycle

A process-driven specify then


build

Result oriented start slow


and grow

Does not support rapid


prototyping

Support rapid prototyping

Rapid Prototyping Process


Structure the
Problem
Reformulate the
Problem

Repeated Cycle (s)

Structure a Task

Make modifications

Repeated Cycle (s)


Build a Task

CONVENTIONAL

KM SYSTEM LIFE CYCLE

Both begin with a problem and end with a solution

Both begin with information gathering or capture

Testing is essentially the same to make sure the system is right


and it is the right system

Both developers must choose the appropriate tool(s) for


designing their respective systems

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