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Managed Encryption Service (MES)

FILE & MEDIA ENCRYPTION USER GUIDE


VERSION 0.4

VERSION 0.4 | 10 March 2013


PREPARED BY: North American Security Services

USER GUIDE - FILE & MEDIA ENCRYPTION

Amendment History
Issue

Date

Amended By

Amendment Details

0.1

14-Jan-2011

James R Sims

1 Draft

0.2

14-Jan-2011

Rafael Boquetti

Updated

0.3

27-Jan-2011

James R Sims

Added Upgrade from PME to ME

0.4

10-Mar-2013

Gabriel Underwood

Added PME 3.0 support

st

Distribution
Name or Role

Department or location

Number of
Copies

NASS

Pulse and Mindtouch

CSC Approvals
Authorized By:

Role

Gabriel Underwood

NASS Security Engineer

18-July-2012

Gabriel Underwood

NASS Security Engineer

20-March-2013

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Abstract
This document provides a User Guide for the Checkpoint File Encryption and Media Encryption
applications as part of CSCs MPS 609 encryption policy.

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Table of Contents
TABLE OF CONTENTS ............................................................................................................. 4
1

INTRODUCTION ............................................................................................................... 5

MEDIA ENCRYPTION USER INSTRUCTIONS ............................................................... 5

FILE ENCRYPTION USER INSTRUCTIONS ................................................................. 33

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1 Introduction
Checkpoint Endpoint Media encryption (ME) will allow end users to encrypt and
decrypt removable media in an effort to protect company information if the media
is lost or stolen. Removable media is classified as USB Memory sticks, removable
hard drives, etc. Basically, if your computer can recognize a device you plug into a
USB port as a Mass Storage Device, it has the potential to be encrypted. ME
encrypts the entire removable device. Checkpoint File encryption (FE) is an
additional feature that allows you to protect your information by encrypting it one
file at a time (or a group of file, but not the entire disk drive). Once encrypted, the
information can only be accessed by people who know the correct password.

2 Media Encryption User Instructions


Follow the guidelines below to use Media Encryption (ME). See Section 3 for
details about File Encryption (FE).
Installing the FE_ME Upgrade
A majority of CSC PCs have PME (Pointsec Media Encryption) installed. The new
Checkpoint Media Encryption (ME) has similar features but functions differently. The
first step is to run the upgrade program for Checkpoint Media Encryption (ME).
Installation screen shots.

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The first screen is showing the former PME encrypted drive for reference.

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IMPORTANT: After the FE upgrade the users are required to perform a one time
authentication to any device that was previously encrypted with PME 3.0 (UK ONLY) when
the device is connected for the first time.

NOTE: Passwords can be reset by calling the helpdesk if the user does not recall
the password.
Go to Web Remote Help and perform a Challenge Response with the Helpdesk.
The Account name MUST be the the owner of the device NOT the logged in user.

Contact the Helpdesk for any Encrypted packages or ISO the user does recall the
password. Go to Web Remote Help and perform a Challenge Response with the
Helpdesk.

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The former PME Encrypted Files show the new yellow padlock after the upgrade.

Next - if you copy a file or edit it, it removed the PME encryption and places it as non
encrypted on the removal media.

Therefore, the suggested best practice is to copy all the files from the former PME
encrypted device to the local drive and then fully encrypt the removable media.

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Then, format the removable drive to prepare for new ME encryption

Limitations of Media Encryption on NTFS Drives


ME will allow encryption of NTFS formatted removable media with file sizes
up to 4.0 GB maximum. Files larger than 4.0 GB must be moved to the
local system prior to encryption of the removal media. Search for all
files 4.0 GB and larger and move them to your local C: dive, etc. prior to
running the Welcome to EPM Media Import Wizard. After you have
verified that all files are smaller than 4.0 GB continue to Encrypting
Removable Media for the First Time.
The total size of used space in the external media cannot exceed the total
amount of free space on your computers system drive (usually the C:
drive). The reason is that ME will attempt to temporarily back-up your data
to the system drive, so the external media can be prepared for encryption.
Once the drive is ready, the data will be automatically copied back from the
system drive to the external media.

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Encrypting Removable Media for the First Time
When connecting unencrypted removable media for the first time you will be
prompted with the Welcome to EPM Media Import Wizard screen:

Please DO NOT click Do not display again until the media is changed on the
Welcome to EPM Media Import Wizard screen.
Choosing Cancel at this screen will make the welcome screen disappear and
you can then navigate to the drive. This will trigger the welcome screen again
however; clicking Cancel will allow you to use the drive without encrypting.
If the device you chose not to encrypt is removed then replaced, the welcome
screen will appear along with the drive content. You can simply click cancel and
use the device without encrypting.

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If you chose to encrypt the device click Next, and you will be prompted by the
Media Properties screen:

Secure format can be used as stated above as a precaution but is not needed for
all devices. If you chose to use secure format you may want to consult your local
security policy pertaining to erasing media, or the destruction of classified
materials. Click Next.

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Media owner information will now be entered. Notice the only choice allowed the
first time is Media owner will be assigned on first use. Click Next.

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Password Protection provides you with two options; a full access password, and a
read only password. Full access gives you the ability to change, delete and add
files. Make this password something only you know. The read only password
allows you to share information with co-workers without the fear of it being
modified in anyway. This password should follow the password policy, but
otherwise be a password you would not normally use yourself.
The read only password is not required to encrypt the first time. If you chose to not
set a read only password you have two options to set it later; access the media
encryption menu or authenticate to the device on a computer that does not have
ME installed.

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Now that you have established media properties, media owner, and created a
password click Next to complete the first time encryption, then "Finish" on the
"Completing EPM Media Import Wizard".

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Now the former PME USB drive is really ready for you to copy the files back from the local
hard drive and will utilize the new ME (EPM) application. We are secure once again on the
new version.
Proceed to copy files back to removable drive

You are now ready to use your encrypted device.

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What to expect when using an encrypted media


The next time you insert your encrypted media into a computer you will be
prompted to enter a password.

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Once the password is entered the encrypted device will open a window displaying
the contents.

If you select Cancel instead of entering a password access will be denied. This is
important because you will also not be able to see the drive in My Computer or
Windows Explorer. This will also prevent you from formatting the drive to erase
encryption.

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Accessing the Media Encryption Menu
In the windows taskbar you will see a yellow padlock icon. By hovering your cursor
you will see a message stating the status of full disk and media encryption. (If full
disk protection is not installed you will not see a status)
Endpoint Security Status:
Media Encryption enabled
Right click the yellow padlock and select Settings

On the left of the window you have two options if Full disk encryption version
7.x is not installed, you will have only one option.

Select the media encryption button on the left side of the window.

You are now able to modify the encrypted media. In the box labelled Open
EPM Client Click Open.

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After you open EPM Client the following screen is available.

On this screen you can navigate to the encrypted drive. The most important
options are the ones listed in tools.
Tools Options
Export media from EPM Control - YES, this means decrypt.

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The welcome wizard will now be displayed, click Next

Decryption will be completed and this screen will be displayed, click finish

You will now see that the N:\ drive is no longer encrypted.

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Set EPM media full access password - Authenticate to the drive and you will
be prompted to enter and confirm a new password.

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Set EPM media read only password - Authenticate to the drive and you will be
prompted to enter and confirm a new password. This is exactly the same
window used to reset the full access in every way, but it does set the read only
password.

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Stand Alone Access via Unlock.exe


When using an encrypted device on a computer without ME installed you will be
required to authenticate using "Unlock.exe"

Double click "Unlock.exe" and enter your password.

Once the password is entered the encrypted device will open a window displaying
the contents.

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NOTE - In the image above you can see "Change Full Access Password" and
"Change Read Only Password" boxes. This can be done here or by accessing the
tools portion of the Media Encryption Menu. If you copy files from the encrypted
media and leave them on the local hard drive you will be prompted to remove
them from the local drive.

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How to Encrypt a CD
To encrypt a CD ME must use the native Windows CD burning tool. This process
will be similar to encrypting a media device. After inserting a blank CD this screen
will appear. Click, "Next".

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Media properties will be displayed, Click "Next".

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Assign this media to a user radio button will be the only choice, Click "Next".

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Assign a password to this media only.

Select files and folders to add to the CD ROM by clicking the second (Files) and
third (Folders) button on the Select files window. Click "Next" when finished.

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You will be prompted to authenticate to the CD ROM before it finishes the burning
process.

CD ROM encryption is now complete. When the CD is accessed it will prompt you
for the password you created and then function as normal.

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Stand Alone Access via Unlock.exe on a CD
When using an encrypted CD on a computer without ME installed you will be
required to authenticate using "Unlock.exe"

Double click "Unlock.exe" and enter your password.

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How to burn CD/DVD without encrypting.
Insert the CD or DVD. The "Welcome to EPM Media Import Wizard" will open

Click on "Cancel". The EPM media import window will close.


Proceed to add files to the CD as you normally would, by browsing to the CD/DVD
and performing a drag and drop to the CD icon.
PS: All files should be dragged at the same time, as burning will take place
immediately.

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The following menu will show up when you attempt to burn:

Select the option "Like a USB flash drive" and click "Next"

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3 File Encryption User Instructions


Checkpoint File Encryption (FE) is an application that is already available on your
PC. It is a security product which protects information stored on your workstation.
FE protects your information by encrypting it. Once encrypted, the information can
only be accessed by people who know the correct password.
File Encryption also enables you to create encrypted information packages for
easy and secure storage and transfer, for example via e-mail.
File Encryption is tightly integrated with Windows, so using File Encryption is
simple. You access File Encryption by right-clicking on a file folder or volume and
selecting the Encryption option.
Table 1-1 Maximum Encrypted Package Size
File System

Maximum Encrypted
Package Size

FAT

2GB

FAT32

2GB

NTFS

2GB

The maximum file size to include in encrypted packages is 2GB, independent of


the file system used. If the files you wish to encrypt comprise more than the
maximum file size for the file system you are using, compress the files to less than
the maximum file size.

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To create an encrypted package:
In Windows Explorer, right-click on the files or folders to be included in the
encrypted package and select Encryption. File Encryption options are
displayed:

Choose "Encrypt with Check Point File Encryption" >


"Create Encrypted Package..."

Leave the default Creator name as your user ID (only the password is needed to
decrypt the file). Enter a password and confirm it. Note - This password is used
only to protect this encrypted package, and does not need to be the same as your
Windows password.

Password guidelines:

always set a password that is at least 8 characters long

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include both numbers, letters and punctuation characters


use both upper and lower case letters
use both upper and lower case letters in passwords
do not use more than two consecutive identical characters.

Enter a file name for your Encrypted Package. Click Save.

Click OK.

Important: If you intend to send the package via e-mail, the recipient has to know
the password to open the package. You can both agree on a password before the
e-mail is sent, for example on the phone, or you can use a password you already
share. Never send the package's password by e-mail.
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To open an encrypted package:


Double click on the encrypted package and enter the one-time password.

Click OK and browse to the path to save the file(s).

Click OK to save the file(s).

To securely delete any files in your system:


In Windows Explorer, right-click on the files (or folder) to be deleted and select
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"Encrypt with Check Point File Encryption" >
. The File Encryption options are displayed:

Choose: Secure delete.

Click Yes to delete the encrypted file or package. Warning! This cannot be
reversed, as this data does not go to the Recycle bin.
The status bar will show 100% complete and the file will be removed.

Technical Support
If assistance with FE or ME is required please call your local help desk and follow
the approved process.

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End of Document

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