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Refining Your Non-Verbal Delivery
Refining Your Non-Verbal Delivery
Audience?
Consider The ABCS of persuasion.
Aassess various appeals
Bbuild support with benefit statements
Cconsider your credibility
Ddetermine how to reach the decision makers.
Build Support
Benefit
statements.(WIIFM).
Determine how to
Consider Your Credibility
(Competence)
Authority
Expertise
Delivery skill
Character
Similarity
Good news
Attractiveness
Goodwill
access decision
makers