Professional Documents
Culture Documents
Audit Check List
Audit Check List
6. Detailed lists of complimentary and house-use rooms are prepared daily, approved by
management.
7. Accruals for travel agent commissions are properly maintained and payments processed
on a timely basis.
8. Occupancy and average room rate are correctly calculated consistent with company
policy.
9. Accurate statistics for occupied rooms and revenue by market segment are maintained.
10. Missing restaurant/bar checks are documented and investigated.
11. Open check controls are implemented on a regular basis and documented.
12. Menu prices are periodically verified against the Squirrel or other POS database.
13. Void checks and void items are properly approved by outlet supervisor/manager.
14. Banquet function event orders are sequentially numbered and controlled.
15. Function event orders are copied directly to accounting and correctly filed.
16. All banquet bills are verified against function event orders.
17. Banquet beverage accountability forms (i.e. consumption reports) are prepared and
agreed to banquet guest bills.
18. Proper controls are in place for corkage liquor and beverages to be returned to the
storeroom.
19. Departemental sales summaries are agreed to revenues recorded on a daily basis.
20. House-use telephone calls are properly controlled and reported.
21. Squirell or other POS system daily totals are balanced daily to the PMS.
22. Rebates and Paid-Outs are approved daily by th GM and financial controller or their
designates.
23. Minibar control procedures are adequate and losses reasonable (less than 7% at sales
value).
24. City ledger subsidiary ledger control totals between the PMS and the general ledger are
balanced daily, discrepancies investigated and results documented.
Credit Policy
1. The hotel has a written, up-to-date credit policy which has been distributed and explained
to relevant departments.
2. Credit meetings are held on a monthly basis and minutes taken.
3. Method of payment is verified at the time of check-in (e.g. credit card
imprint/authorization obtained).
4. Deposits are required for banqueting and the credit policy is adhered to.
5. Invoices, monthly statements and remainder letters are dispatched regularly and
promptly.
6. A high balance report for in-house guests is prepared daily and reviewed by management.
7. There is a regular pattern of follow-up and collection efforts documented.
8. Reserve for doubtful accounts maintained in accordance with company policy. Deviations
approved by financial controller.
9. Non-trade receivable accounts are properly documented, reconciled and pursued.