Richard Taylor

770 Commonwealth St. Saginaw, MI 48604

989-907-1970; rjtaylo1@svsu.edu

Objective
Seeking a position in customer service where I can use my interpersonal and communication skills, as well as food and service
experience to increase the companys profitability and customer satisfaction.

Work Experience
Kentucky Fried Chicken Team Member Saginaw, MI

June 2010 Present

Competent in working all areas of the store. Operated the cash registers at front counter and drive through. Used
communication skills daily to work as part of a team and to handle customer orders, questions, and concerns. Required to be
very clean, neat, and organized.
St. Johns Lutheran Youth Group Saginaw, MI

September 2006 June 2010

Participated in volunteer work with the youth group at church throughout high school. Spent time organizing events such as
Feed the Hungry and other community potlucks. Went on a mission trip to North Carolina in 2007 where we helped out the less
fortunate of the community by repairing and painting houses and porches, and spent time playing games with local children at
daycare.
Saginaw News News Carrier Saginaw, MI

April 2007 March 2008

Folded/bagged upwards of fifty newspapers every day and had them hand delivered to customers' doorsteps in a timely manner.
Learned to be responsible, how to handle customer needs, and how to market the newspaper to possible new customers in order
to increase my profits.

Education
Saginaw Valley State University Finance

August 2014 Present

Senior year finance major. BBA expected May 2016

Central Michigan University Finance

August 2013 May 2014

Classes include communications, economics, and business courses.

Delta College Science

August 2010 December 2012

Associates Degree in Science. Classes included chemistry, biology, communication, and economics
Carrollton High School

September 2006 May 2010

High School Diploma. Member of National Honor Society and honor student. Learned computer skills (Word, Excel)

Skills

Proficient with operating cash register, computer, and multi-line telephone.

Skilled at communicating with customers and other team members.

Can resolve challenging problems efficiently, both independently and with others.