A Strategic Framework for Spare Parts Logistics.

Autores:
Wagner, Stephan M.1 (AUTHOR) stwagner@ethz.ch
Jnke, Ruben2 (AUTHOR) rjoenke@ethz.ch
Eisingerich, Andreas B.3 (AUTHOR) a.eisingerich@imperial.ac.uk
Fuente:
California Management Review. Summer2012, Vol. 54 Issue 4, p69-92. 24p. 3
Diagrams, 5 Charts.
Tipo de documento:
Article
Descriptores:
*LOGISTICS
*RESEARCH
*INVENTORY control
*SUPPLY chain management
*STRATEGIC planning
*CONSTRUCTION spending
SPARE parts
Palabras clave proporcionadas por el autor:
After-sales management
Distribution channels
Inventory management
Logistics
Spare parts
Strategic alignment
Strategy
Supply chain
NAICS/Cdigos del sector:
541614 Process, Physical Distribution, and Logistics Consulting Services
561990 All Other Support Services
Resumen:
Strategically aligned and efficiently implemented spare parts logistics can
differentiate a business from its competitors, lower costs, increase revenues, and
thus help firms generate greater value for customers and ultimately increase profits.
Based on multiple case studies with manufacturers in the machine and plant
construction industry, this article examines the key components of a superior spare
parts logistics strategy. The study suggests that an efficient spare parts logistics
strategy can be developed with a three-step model that consists of nine components.
[ABSTRACT FROM AUTHOR]
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Afiliaciones del autor:
1
Professor, Kuehne Foundation-sponsored Chair of Logistics Management and
Director of Executive MBA, Swiss Federal Institute of Technology Zurich
2
Ph.D. Candidate, Chair of Logistics Management, Swiss Federal Institute of
Technology Zurich
3
Associate Professor of Marketing, Imperial College Business School, Imperial
College London
ISSN:
0008-1256
DOI:
10.1525/cmr.2012.54.4.69
Nmero de acceso:
78584616
Base de datos:
Business Source Complete