Phaser 3300 Service Manual

Phaser
3300MFP
Multi
Function
Printer
Phaser 3300MFP
Service Manual
Service Manual
701P48425
Phaser 3300MFP
Multifunction Product
Warning
The following servicing instructions are for use by qualified service personnel
only. To avoid personal injury, do not perform any servicing other than that
contained in the operating instructions, unless you are qualified to do so.
First Printing: July 2008
Prepared By:
Xerox Corporation
XOG Worldwide Product Training and Information
26600 SW Parkway
Wilsonville, OR 97070
Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form
without permission of Xerox Corporation.
Copyright protection claimed includes all forms and matters of copyrightable materials and information now allowed by statutory or judicial law
or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as
styles, templates, icons, screen displays, looks, etc.
Xerox technical training materials and service manuals are intended for use by authorized Xerox service technicians and service partners only
and are not for resale. These materials may not be distributed, copied, or otherwise reproduced without prior written consent from Xerox
Corporation.
XEROX, CentreWare, Phaser, PrintingScout, and Walk-Up are trademarks of Xerox Corporation in the United States and/or other
countries.
Adobe and PostScript are trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Apple, Bonjour, ColorSync, EtherTalk, Macintosh, and Mac OS are trademarks of Apple Computer, Inc. in the United States and/or
other countries.
PCL is a trademark of Hewlett-Packard Corporation in the United States and/or other countries.
Microsoft, Vista, Windows, and Windows Server are trademarks of Microsoft Corporation in the United States and/or other countries.
Novell, NetWare, and IPX/SPX are trademarks of Novell, Incorporated in the United States and/or other countries.
SunSM, Sun Microsystems, and Solaris are trademarks of Sun Microsystems, Incorporated in the United States and/or other countries.
UNIX is a registered trademark in the US and other countries, licensed exclusively through X/Open Company Limited.
As an ENERGY STAR partner, Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
The ENERGY STAR name and logo are registered U.S. marks.
ii
Phaser 3300MFP Service Manual
Service Terms
Manual Terms
Various terms are used throughout this manual to either provide additional
information on a specific topic or to warn of possible danger present during a
procedure or action. Be aware of all symbols and terms when they are used,
and always read Note, Caution, and Warning statements.
Note
A note indicates an operating or maintenance procedure, practice or
condition that is necessary to efficiently accomplish a task.
A note can provide additional information related to a specific subject or
add a comment on the results achieved through a previous action.
Caution
A caution indicates an operating or maintenance procedure, practice or

condition that, if not strictly observed, results in damage to, or destruction of,
equipment.
Warning
A warning indicates an operating or maintenance procedure, practice or
condition that, if not strictly observed, may result in personal injury.
Product Terms
Caution: A personal injury hazard exists that may not be apparent. For
example, a panel may cover the hazardous area.
Danger: A personal injury hazard exists in the area where you see the sign.
iii
Symbols Marked on the Product

Warning. Danger invisible laser radiation when open. Avoid
direct exposure to beam.
Hot surface on or in the printer. Use caution to avoid

personal injury.
Warning. Use caution to avoid personal injury.
Use caution (or draws attention to a particular component).

Refer to the manual(s) for information.
Do not touch the OPC Drum.
Do not expose the item to sunlight.
Do not tilt the Print Cartridge.
Do not expose item to high temperature.
0C
32F
35C
95F
Recycle the item.
iv
Power Safety Precautions

Power Source
For 115 VAC printers, do not apply more than 127 volts RMS between the
supply conductors or between either supply conductor and ground. For 230
VAC printers, do not apply more than 254 volts RMS between the supply
conductors or between either supply conductor and ground. Use only the
specified power cord and connector. This manual assumes that the reader is
a qualified service technician.
Plug the three-wire power cord (with grounding prong) into a grounded AC
outlet only. If necessary, contact a licensed electrician to install a properly
grounded outlet. If the product loses its ground connection, contact with
conductive parts may cause an electrical shock. A protective ground
connection by way of the grounding conductor in the power cord is essential
for safe operation.
Disconnecting Power
Warning
Turning the power Off using the power switch does not completely deenergize the printer. You must also disconnect the power cord from the
printers Alternating Current (AC) inlet. Disconnect the power cord by pulling
the plug, not the cord.
Disconnect the power cord in the following cases:
if the power cord or plug is frayed or otherwise damaged,
if any liquid or foreign material is spilled into the product,
if the printer is exposed to any excess moisture,
if the printer is dropped or damaged,
if you suspect that the product needs servicing or repair,
whenever you clean the product.
Electrostatic Discharge Precautions

Some semiconductor components, and the respective sub-assemblies that
contain them, are vulnerable to damage by Electrostatic Discharge (ESD).
These components include Integrated Circuits (ICs), Large-Scale Integrated
circuits (LSIs), field-effect transistors, and other semiconductor chip
components. The following techniques will reduce the occurrence of
component damage caused by static electricity.
Be sure the power is Off to the chassis or circuit board, and observe all other
safety precautions.
vi
Immediately before handling any semiconductor components assemblies,

drain the electrostatic charge from your body. This can be accomplished
by touching an earth ground source or by wearing a wrist strap device
connected to an earth ground source. Wearing a wrist strap will also
prevent accumulation of additional bodily static charges. Be sure to
remove the wrist strap before applying power to the unit under test to
avoid potential shock.
After removing a static sensitive assembly from its anti-static bag, place it
on a grounded conductive surface. If the anti-static bag is conductive, you
may ground the bag and use it as a conductive surface.
Do not use freon-propelled chemicals. These can generate electrical

charges sufficient to damage some devices.
Do not remove a replacement component or electrical sub-assembly from

its protective package until you are ready to install it.
Immediately before removing the protective material from the leads of a

replacement device, touch the protective material to the chassis or circuit
assembly into which the device will be installed.
Minimize body motions when handling unpacked replacement devices.

Motion such as your clothes brushing together, or lifting a foot from a
carpeted floor can generate enough static electricity to damage an
electro-statically sensitive device.
Handle ICs and Erasable Programmable Read-Only Memories

(EPROMs) carefully to avoid bending pins.
Pay attention to the direction of parts when mounting or inserting them on

Printed Circuit Boards (PCBs).
Service Safety Summary

General Guidelines
For qualified service personnel only: Refer also to the preceding Power Safety
Precautions on page v.
Use care when servicing with power: Dangerous voltages may exist at several
points in this product. To avoid personal injury, do not touch exposed
connections and components while power is On. Disconnect power before
removing the power supply shield or replacing components.
Do not wear jewelry: Remove jewelry prior to servicing. Rings, necklaces, and
other metallic objects could come into contact with dangerous voltages and
currents.
Ozone: During normal operation, this machine produces ozone gas. The
amount of ozone produced does not present a hazard to the operator.
However, it is advisable that the machine be operated in a well ventilated
area.
Warning Labels
Read and obey all posted warning labels. Throughout the printer, warning
labels are displayed on potentially dangerous components. As you service the
printer, check to make certain that all warning labels remain in place.
Safety Interlocks
Make sure all covers are in place and all Interlock Switches are functioning
correctly after you have completed a printer service call. If you bypass an
Interlock Switch during a service call, use extreme caution when working on
or around the printer.
Class 1 Laser Product

The Phaser 3300MFP is certified to comply with Laser Product Performance
Standards set by the U.S. Department of Health and Human Services as a
Class 1 Laser Product. This means that this product does not emit hazardous
laser radiation; which is possible only because the laser beam is totally
enclosed during all modes of customer operation. When servicing the printer
or laser unit, follow the procedures specified in this manual and there will be
no hazards from the laser.
vii
Maintenance
Cleaning
Before cleaning this product, unplug the product from the electrical outlet.
Always use materials specifically designated for this product, the use of other
materials may result in poor performance and create a hazardous situation.
Do not use aerosol cleaners; they may be explosive and flammable under
certain conditions.
Print Cartridge
The product contains a dry image cartridge that is recyclable. Under various
state and local laws, it may be illegal to dispose of the cartridge into the
municipal waste. Check with the local waste officials for details on recycling
options or the proper disposal procedures.
Fuses
Warning
Do not install a Fuse of a different type or rating. Installing the wrong type or
rating of Fuse can cause overheating and a risk of fire.
Part Replacement
Only use genuine Xerox approved spare parts or components to maintain
compliance with legislation and safety certification.
Reassembly Precautions
Use extreme care during assembly. Check all harnesses to ensure they do not
contact moving parts and do not get trapped between components.
viii
Servicing Electrical Components

Before starting any service procedure, switch the printer power Off and
unplug the power cord from the wall outlet. If you must service the printer with
power applied, be aware of the potential for electrical shock.
Warning
Do not touch any electrical component unless you are instructed to do so by a
service procedure.
Servicing Mechanical Components

When servicing mechanical components within the printer, manually rotate
the Drive Assemblies, Rollers, and Gears.
Warning
Do not try to manually rotate or manually stop the drive assemblies while any
printer motor is running.
Servicing Fuser Components
Warning
This printer uses heat to fuse the toner image to paper. The Fuser is VERY
HOT. Turn the printer power Off and wait at least 5 minutes for the Fuser to
cool before attempting to service the Fuser or adjacent components.
ix
Moving the Printer
Warning
Parts of the printer are hot. Wait at least 30 minutes for the printer to cool
before moving or packing the printer.
Use the power switch to turn Off the printer, and unplug all cables and cords.
Do not turn the printer Off by pulling the power cord or using a power-strip
with an On/Off switch.
Warning
Back injury could result if you do not lift the printer properly.
The printer should be lifted by two persons. Use safety lifting and handling
techniques when moving the printer.
Always move the printer separately from Tray 2.
19 kg
42 lb.
s3300mfp-208
When shipping the printer, repack the printer using the original packing
material and boxes or a Xerox packaging kit. Instructions for repacking the
printer are included in the kit. If you do not have all the original packaging, or
are unable to repackage the printer, contact your local Xerox service
representative.
Caution
Failure to repackage the printer properly for shipment can result in damage to
the printer. Damage to the printer caused by improper packaging is not
covered by the Xerox warranty, service agreement, or Total Satisfaction
Guarantee.
x
Regulatory Information
Xerox has tested this product to electromagnetic emission and immunity
standards. These standards are designed to mitigate interference caused or
received by this product in a typical office environment.
United States (FCC Regulations)

This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the Federal Communications
Commission (FCC) Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy. If it is not
installed and used in accordance with these instructions, it may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment Off and On, the user is encouraged to
try to correct the interference by one or more of the following measures:
Reorient or relocate the receiver (device being interfered with).
Increase the separation between the printer and the receiver.
Connect the equipment into an outlet on a circuit different from that which
the receiver is connected.
Consult the dealer or an experienced radio/television technician for help.
Any changes or modifications not expressly approved by Xerox could void the
user's authority to operate the equipment. To ensure compliance with Part 15
of the FCC rules, use shielded interface cables.
Canada (Regulations)
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numrique de la classe B est conforme la norme NMB-003 du
Canada.
xi
European Union
The CE mark applied to this product symbolizes Xeroxs declaration of
conformity with the following applicable Directives of the European Union as
of the dates indicated:
December 15, 2004: Council Directive 2004/108/EC as amended. Approximation of

the laws of the member states related to electromagnetic compatibility.
December 12, 2006: Council Directive 2006/95/EC as amended. Approximation of
the laws of the member states related to low voltage equipment.
This product, if used properly in accordance with the user's instructions, is
neither dangerous for the consumer nor for the environment.
To ensure compliance with European Union regulations, use shielded
interface cables.
A signed copy of the Declaration of Conformity for this product can be
obtained from Xerox.
xii
Manual Organization
The Phaser 3300MFP Multifunction Product Service Manual is the primary
document used for repairing, maintaining, and troubleshooting the printer.
Use this manual as your primary resource for understanding the operational
characteristics of the printer and all available options. This manual describes
specifications, theory, and the diagnosis and repair of problems occurring in
the print engine and attached options. Also included are detailed replacement
procedures, parts lists, and wiring diagrams.
The Phaser 3300MFP Multifunction Product Service Manual contains these
sections:
Introductory, Safety, and Regulatory Information: This section contains important
safety information and regulatory requirements.
Section 1 - General Information: This section contains an overview of the
machines operation, configuration, specifications, and consumables.
Section 2 - Theory of Operation: This section contains detailed functional
information on the print engine, scanner, and fax components.
Section 3 - Error Codes and Messages: This section provides detailed
troubleshooting procedures for error messages and jam error codes displayed
on the Control Panel display or on the CWIS status page.
Section 4 - General Troubleshooting: This section explains the operation of Tech
Mode, and includes troubleshooting methods for situations where an error
indicator is not available.
Section 5 - Print-Quality Troubleshooting: This section focuses on techniques to
correct image quality problems associated with the printer output.
Section 6 - Adjustments and Calibrations: This section provides procedures for
the adjustment of the print engine components.
Section 7 - Cleaning and Maintenance: This section provides periodic cleaning
procedures for the machine, and procedures for upgrading system firmware.
Section 8 - Service Parts Disassembly: This section contains removal
procedures for spare parts listed in the Parts List. A replacement procedure is
included when necessary.
Section 9 - Parts List: This section contains exploded views of the print engine,
scanner, and optional Field Replaceable Units (FRUs), as well as part
numbers for orderable parts.
Section 10 - Wiring Diagrams: This section contains wiring diagrams for the
machine.
Appendix A - Reference: This section provides an illustration of the machines
Control Panel menu structure, and a list of acronyms and abbreviations.
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xiv
Contents
Contents
1 General Information
Printer Introduction and Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Technical Support Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Printer Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Parts of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Printer Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Additional Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Optional 250-Sheet Feeder (Tray 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Maintenance Items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Print Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Scan Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Telephone Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Fax Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Network Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
Paper Handling Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
Print Cartridge Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
CentreWare IS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19
Accessing CentreWare IS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19
2 Theory of Operation
Phaser 3300MFP Operational Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Paper Path. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Engine H/W . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Assembly Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Mechanical Parts Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Feeding Part . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Transfer Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Driver Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Fuser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
LSU (Laser Scanner Unit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Print Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
FAX Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Line Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Scan Part. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Control Panel Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Printer Section. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24
Copier Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-27
Telephone Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-27
SMPS & HVPS board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-28
Engine F/W. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-33
Control Algorithm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-33
xv
Contents
S/W Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-36
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-36
Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-36
Data and Control Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-37
3 Error Messages and Codes

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Jam Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
JAM 0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
JAM 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
JAM 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Duplex Jam 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Duplex Jam 0. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
4 General Troubleshooting
Procedure for Checking the Symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Tech Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
How to Enter Tech Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Setting-up System in Tech Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Data Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Machine Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Paper Feeding Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Wrong Print Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Multi-Feeding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Paper rolled in the fuser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Paper rolled in the OPC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Defective ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Printing Problems (Malfunction) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Defective Operation (LCD WINDOW) Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Defective LCD Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Fuser Gear not functioning due to melting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Paper Empty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Paper Empty without indication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Door Open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
No Beep when the Door is open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Defective Motor operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
No Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Vertical Line is Curved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Fax & Phone Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
No Dial Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Defective MF DIAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Defective FAX FORWARD/RECEIVE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Defective FAX FORWARD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Defective FAX RECEIVE (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Defective Automatic Receiving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
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Copy Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
White Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Black Copy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Abnormal noise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Defective Image Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
Scanning Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
Defective PC Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
Defective Image Quality of PC Scan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
Print Cartridge Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Safekeeping of the Print Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Service for the Life of the Print Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Print Cartridge Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Network Problems Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
General Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Macintosh Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Windows Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Abnormal Image Printing and Defective Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
5 Print-Quality Troubleshooting
Print-Quality Problems Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Defects Associated with Specific Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Checklist Before Troubleshooting Print-Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Checking the Printer Condition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Checklist Before Troubleshooting Image Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Print-Quality Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Operating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Quality Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Paper Condition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Printer Condition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Print-Quality Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Print-Quality Defect Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Repeating Defect Measurement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Vertical Black Line and Band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Vertical White Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Horizontal Black Band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Black/White Spot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Light Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Dark or Black Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Uneven Density . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Ghost (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Ghost (2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15
Ghost (3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15
Ghost (4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15
Stains on the front of the page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16
Stains on back of the page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16
Blank Page Print Out (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17
Blank Page Print Out (2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17
6 Adjustments and Calibrations

Altitude Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Altitude Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Printer Settings Utility Method (USB Connection Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
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7 Cleaning and Maintenance

Service Maintenance Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Recommended Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Cleaning the Print Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Cleaning the Laser Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
RIP (Repair, Inspect, and Prevent) Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Software Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Clearing the Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Flash Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Resetting Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
Restoring Printer Setting and Network Setting (Network Connection) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
8 Service Parts Disassembly

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Standard Orientation of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
Laying the Unit on its Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
Notations in the Disassembly Text. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Maintenance Items and Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
ADF Pickup Assembly (PL 13.0.4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
ADF Rubber Pad (PL 13.0.3-2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
Transfer Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
Pick Up Roller (PL3.0.3-9) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
Fuser Assembly (PL3.0.61) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-10
Tray Holder Pad (PL15.0.4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-16
Print Cartridge (PL1.0.16) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-18
Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-19
Upper Cover (Left, Right) (PL2.0.7 & 2.0.8) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-19
Front Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-21
MP Tray Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-23
Rear Cover (PL5.1.0). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-24
Face Up Cover Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-25
Side Cover (Left, Right) (PL2.0.5 & 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-26
Control Board Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-28
Control Panel (OPE Unit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-29
Middle Cover Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-33
Mid-Front Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-34
Duplex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-35
Duplex Unit (PL1.0.26) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-35
Paper Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-36
Pick Up Roller Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-36
Pick Up Roller Shaft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-37
Duplex Guide Housing (With Feed Roller) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-38
MPF Housing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-39
MP Pick Up Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-40
Feed Roller Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-41
Pick Up Gear Assembly & Solenoids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-45
Exit Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-46
xviii
Contents
Scanner Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-47
ADF Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-47
Platen Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-52
Xerographics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-61
LSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-61
CRUM2 PBA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-62
Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-63
Drive Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-63
Duplex Drive Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-65
Fuser Drive Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-66
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-68
Control Board Shield Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-68
Control Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-70
Fax/Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-72
SMPS Shield Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-73
Connection PBA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-74
Fans. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-76
HVPS Housing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-77
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-79
Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-79
Optional 250-Sheet Feeder (PL1.1.18) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-81
9 Parts List
Serial Number Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Using the Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Exploded Views and Parts Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
Parts List 1.0 Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
Parts List 2.0 Cover Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-8
Parts List 3.0 Middle Cover Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10
Parts List 4.0 Front Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-11
Parts List 5.0 Rear Cover Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-12
Parts List 6.0 Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-13
Parts List 7.0 Fuser Drive Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-17
Parts List 8.0 Main Drive Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-18
Parts List 9.0 MP Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-19
Parts List 10.0 Scan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-21
Parts List 11.0 Platen Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-22
Parts List 12.0 Cover Platen Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-25
Parts List 13.0 ADF Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-27
Parts List 14.0 Control Panel (OPE Unit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-30
Parts List 15.0 Cassette Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-32
Parts List 16.0 Fuser Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-33
Parts List 17.0 Duplex Unit (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-35
Xerox Supplies and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-37
10 Wiring Diagrams
Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2
WD 2 Connection Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3
WD 3 Power Signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Control Board Power signal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
OPE/ADF Power signal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5
HVPS/Voltage map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-6
xix
Contents
Interconnection Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Control Board Connector Locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-8
Control Board to Laser Unit, Ethernet, USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-9
Control Board to Main and Flat Motors, Clutches, Sensors, Laser Interlock . . . . . . . . . . . . . . . . . . . . . . . 10-10
Control Board to HVPS, CRUM, Paper Empty Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-11
Control Board to Opt. Tray, Control Panel, ADF Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-12
Control Board to Modem Board, USB Host Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-13
SMPS to HVPS, HVPS to Connection Board (Motors, Fans) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-14
Control Board to Fuser, CCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-15
A Appendix
Phaser 3300MFP Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Acronyms and Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
xx
General Information
In this chapter
Printer Introduction and Overview
Printer Configuration
Parts of the Printer
Printer Options
Maintenance Items
Consumables
Specifications
CentreWare IS
Chapter
General Information
Printer Introduction and Overview

The Xerox Phaser 3300MFP Multifunction Product combines print, copy,
scan, and fax functions in one unit. The print engine has a single-pass laser
design architecture, which offers print speed at 30-ppm, and resolution up to
1200 x 1200 dots-per-inch image quality. The printer supports PostScript 3
and PCL 6 for Base and Network configurations. Automatic 2-sided printing
and network capability are standard features of the Phaser 3300MFP unit.
The scanner uses a CCD for document scanning. Scanning is accomplished
either manually or with the automatic document feeder (ADF). The scanner
provides input for the copy, scan, and fax functions.
The Phaser 3300MFP provides a standard 250-Sheet Tray 1. The Multipurpose Tray (MPT) holds 50 sheets, and supports specialty media, card
stock, and envelopes. The Output Tray holds 150 sheets facedown. The Faceup Tray holds 1 sheet and is used when printing or copying on specialty media
and heavy stock.
The printer options add memory, media capacity, and functionality:
Memory upgrades are available to increase from 96 MB standard RAM up

to 320 MB maximum.
A 250-Sheet Feeder (Tray 2) is available as an option.
Technical Support Information

The Xerox Phaser 3300MFP Multifunction Product Service Manual is the
primary document used for repairing, maintaining, and troubleshooting the
MFP.
To ensure complete understanding of this product, participation in Xerox
Phaser 3300MFP Service Training is strongly recommended. To service this
product, Xerox certification for this product is required.
For updates to the Service Manual, Service Bulletins, knowledge base, etc.,
go to:
Xerox Global Service Net: https://www.xrxgsn.com/secure/main.pl
Service Partners: http://www.office.xerox.com/partners
For further technical support, contact your assigned Xerox Technical Support
for this product.
1-2
General Information
Printer Configuration
The Phaser 3300MFP printer is configured as follows.
Features
Processor and Clock Speed

Memory Configuration*
Duplex Unit
Configuration
300 MHz
64 + 32 MB
Standard
Print Speed
Simplex (ppm)
Duplex (ipm)
30ppm/Ltr, 28ppm/A4 (600 dpi)

21ipm/Ltr, 19ipm/A4 (600dpi)
Printer Resolutions (dpi)
Normal
Best
600 x600
1,200 x 1,200
Fonts
PostScript 3 Fonts
Standard
PCL6 Fonts
Standard
Interface
USB 2.0 Hi-Speed
Standard
Ethernet Interface
10/100 Base-TX
Wired Network (Protocol)
Wireless Network (Protocol)
SPX/IPX, TCP/IP, EtherTalk, SNMP, HTTP

1.1
N/A
Tray
Multi-purpose Tray (50 Sheet)
Standard
Tray 1 (250 Sheet)
Standard
Tray 2 250-Sheet Feeder (250 Sheet)
Optional
Application
Printer Settings Utility
Windows/Macintosh/UNIX
CentreWare IS (Network
Management)
Standard
Set IP
Standard
* The MFP has one memory slot supporting 256 MB DDR2 DIMM to a maximum of 320 MB.
1-3
General Information
Parts of the Printer

Front View
s3300mfp-183
1-4
ADF (automatic document feeder)
10
Tray 1
Document width guides
11
Optional tray 2
Document input tray
12
Multi-purpose tray
Scanner lid
13
Output support
Document output tray
14
USB memory port
Control panel
15
Multi-purpose tray extension
Output tray
16
Multi-purpose tray paper width guides
Front cover
17
Scanner glass
Paper level indicator
18
Print cartridge
General Information
Rear View
5
6
s3300mfp-184
Control Board Cover
Extension telephone socket (EXT)
Network port
Duplex unit
USB port
Power receptacle
Optional tray 2 cable connector
Power switch
Telephone line socket (LINE)
10
Rear cover
1-5
General Information
Duplex Unit
The Phaser 3300MFP includes a Duplex Unit. Users can install the Duplex
Unit without using any tools.
s3300mfp-152
LAN
The Phaser 3300MFP can be used with a wired LAN.
LED State
Printer State
Active LED Random Blink
Normal NPC & Normal packet receive
Active LED Regular Blink
Normal NPC & No Packet
Active LED Off/On Maintenance
NPC Initial Error
Link LED On
Link LED On, Normally linked
Link LED Off
Link LED Off, Link Error
Active LED(Orange)
RJ-45 Jack
Link LED(Green)
s3250-004
1-6
General Information
Control Panel
Fax
Copy
8 Scan
FAX
14
3 Address Book
Resolution
Lighten/Darken
17
USB Print
5 Redial/Pause
DEF
JKL
MNO
15
18
16
Reduce/Enlarge
19
Toner Saver
Original Type
TUV
WXYZ
22 Stop/Clear
20GHI
PQRS
10Menu
23
Duplex
11
2
ABC
COPY
Start
Symbols
12Enter
13
Exit
Manual Dial
21
s3300mfp-163
Button Description
Button Description
Speed buttons: Allows you to store frequently-dialed

fax numbers and email addresses and enter them
with the touch of a few buttons.
13
Exit: Sends you back to the upper menu level.
Shift: Allows you to shift the speed buttons to access

numbers 16 through 30.
14
Lighten/Darken: Adjusts the document brightness

for the current copy job.
Address Book: Allows you to store frequently used

fax numbers in memory or search for stored fax
numbers or email addresses. Also allows you to print
an Address Book/Phone Book list.
15
Original Type: Selects the document type for the

current copy job.
Resolution: Adjusts the document resolution for the

current fax job.
16
Reduce/Enlarge: Makes a copy smaller or larger

than the original.
Redial/Pause: In Standby mode, redials the last

number, or in Edit mode, inserts a pause into a fax
number.
17
USB Print: Allows you to directly print files stored on

a USB Memory device when it is inserted into the
USB memory port on the front of your machine.
Fax: Activates Fax mode.
18
Duplex: Allows you to print documents on both sides

of the paper.
Copy: Activates Copy mode.
19
Toner Saver: Allows you to save on toner by using

less toner in printing.
Scan: Activates Scan mode.
20
Number keypad: dials a number or enters

alphanumeric characters.
Display: Shows the current status and prompts

during an operation.
21
Manual Dial: Engages the telephone line.
10
Menu: Enters Menu mode and scrolls through

the available menus.
22
Stop/Clear: Stops an operation at any time. In

Standby mode, clears/cancels the copy options, such
as the darkness, the document type setting, the copy
size, and the number of copies.
11
Scroll buttons: Scroll through the options

available in the selected menu, and increase or
decrease values.
23
Start: Starts a job.
12
Enter: Confirms the selection on the screen.
1-7
General Information
Printer Options
The Phaser 3300MFP printer options include:
Additional Memory (256 MB)
250-Sheet Feeder (Tray 2)
Additional Memory
The standard 96 MB memory consists of 64 MB soldered to the board plus a
32 MB RAM DIMM in the memory slot. The one memory slot supports up to
256 MB for a maximum of 320 MB. Memory modules must meet the following
characteristics:
200 Pin DDR2 DIMM (8 chip type)
Unbuffered, Non-parity
The printers Configuration page lists the amount of RAM installed in the
printer.
RAM DIMM
Optional 250-Sheet Feeder (Tray 2)

The Optional 250-Sheet Feeder increases the input capacity of the printer and
can be attached to the printer underneath Tray 1. The Optional 250-Sheet
Feeder is customer installable.
Note
Only one Optional 250-Sheet Feeder is supported.
s3300mfp-154
1-8
General Information
Maintenance Items
The cycle period outlined below is a general guideline for maintenance.
The example list is for an average usage of 50 transmitted and received
documents per day.
Environmental conditions and actual use will vary.
The cycle period given below is for reference only.
Component
Replacement Cycle
ADF Rubber Pad
20.000 Pages
ADF Roller
60.000 Pages
Pick-up Roller
150.000 Pages
Transfer Roller
70.000 Pages
Fuser
80.000 Pages
Tray Rubber Pad
150.000 Pages
Consumables
Consumables consist of the Print Cartridge used in the printer.
The Print Cartridge has a CRUM (Customer Replaceable Unit Meter) to
record the usage information. A CRUM counts the amount of remaining toner.
When toner empty is detected, Life End status will be sent to indicate toner
empty.
Life ratings are based on A4 (Letter) sheets at 5% coverage.
Print Cartridge
Print Life
Standard Capacity
4.000 pages
High Capacity
8,000 pages
s3300mfp-185
1-9
General Information
Specifications
General Specifications
Characteristic
Major Features
Specification
Remarks
As Standalone: Copier, Printer,

Scan, Scan to USB, Fax
As Network connected: Network
Print, Network Scan, Scan to Email, Scan to SMB, Scan to FTP
Size (W*D*H) w/o Hand Set
460 x 435 x 450 mm

(17.7 x 17.1 x 18inch)
Net Weight (incl. Print Cartridge)
17.5 Kg (38.6 lbs)
Net Weight (excl. Print Cartridge)
15.7kg
Gross Weight (with package)
21.7kg
LCD
16*2 Char (Export common)
I/O Interface
IEEE 1284/ USB 2.0/ Ethernet 10/

100 base Tx (Embedded type)
MPU
CHORUSm / 300MHz
Power Consumption
Power Supply
(w/o backlight)
System Bus 100MHz
Printing
Operation
Less than 520W
Sleep Mode
Less than 30W
Power Switch
Yes
Input Voltage
Low Voltage: 110 ~ 127VAC

High Voltage: 220 ~ 240VAC
Noise
50 / 60Hz(+/- 3Hz)
Printing
54dBA
Copy
55dBA
Standby
39dBA
Warm Up Time
from Cold Status Less than 20 seconds, Cold

warm-Up time: 25sec
Max. Monthly
Volume (Duty Cycle)
Print
25,000 pages
Scan
2,000 pages
ADF
3,000 pages
Machine Life
1-10
Input Frequency
250,000 pages
General Information
Characteristic
Periodic Replacing
Device Memory
Specification
Pickup Roller
150,000 Pages
Pad Unit (Tray)
150,000 pages
Pad Unit (ADF)
20,000 Pages
Transfer Roller
70,000 Pages
Fuser Unit
80,000 Pages
ADF Roller
60,000 Pages
Standard / Max.
96MB / 320MB(Std./Max)
Type
SDRAM
Expand Memory
Slot, Type
SDRAM DIMM
Compression
Technology
YES
Remarks
Standard memory is
64MB + 32MB
expansion; Max.
memory is 64MB +
256MB.
Expand Memory
specification would be
defined separate note.
1-11
General Information
Print Specifications
Characteristic
Specification
Remarks
Print Speed, Simplex
30ppm/Ltr, 28ppm/A4 (600 dpi)
Print Speed, Duplex
21ipm/Ltr, 19ipm/A4 (600dpi)
Print Emulation
PCL6, PS3
Auto Emulation Sensing
YES
Font Type
45 Scalable, 1 Bitmap
Power Save
Yes (5/10/15/30/45min.)
Resolution
Normal (Up to 1200dpi Effective

Output (Addressable
1200x1200dpi))
Toner Save
Yes
Memory
16MB
FPOT (From Stand by)
Less than 8.5 sec. (From Ready)
Duplex Print
Yes
Printable Area
208 x 273 mm (Letter)
Halftone (Gray Scale)
256 levels
Usable paper sizes

Letter, A4, Folio,
Legal, Oficio
Scan Specifications
Characteristic
Specification
Scan Method
Color CCD
Scan Speed
through ADF
Scan Speed
through Platen
Resolution
1-12
Linearity
Approx. 15sec
(USB 2.0)
Gray
Approx. 20sec
(USB 2.0)
Color
Approx. 30sec
(USB 2.0)
Linearity
Approx. 15sec
(USB 2.0)
Gray
Approx. 20sec
(USB 2.0)
Color 75dpi
/300dpi
Approx. 30sec
(USB 2.0)
Optical
600*1200dpi
Enhanced
4800dpi*4800dpi
Remarks
75, 300, 600dpi

horizontal
General Information
Characteristic
Specification
Remarks
Halftone
256 level
for only optical

resolution
Scan Size (Max. Document Width)
Max.216mm (8.5")
Scan Size (Effective Scan Width)
Max 208mm
(8.2inch)
Scan-to
Scan-toApplication, Scanto-USB
Scan Depth
Color (24 bit)
Scan Depth
Mono (1bit for Line

art, 8 Bit for Gray
scale)
Copy Quality
Selection or
Original Image type
selection Mode
FOOT
Copy Speed/ Letter
Text
600x300dpi
Text/Photo
600x300dpi
Photo
600x300dpi
Other
N/A
Stand by
Less than 8.5 sec.

(From Ready)
From Cold Status
Less than 31.5

seconds
SDMC at all mode
30cpm/Ltr, 28cpm/
A4
SDMC: Single
Document Multiple
Copy
MDMC at mode
20cpm/A4
MDMC: Multi-all
document Multiple
Copy
Resolution
Scan:600x300dpi,
600*600dpi,
Print:600*600dpi
Zoom Range
25% to 400% for

Platen 25% to
100% for ADF
Number of Copies
1~99
Preset
Yes
Contrast Levels
3 level
Copy Mode (=Quality)
Text, Text/Photo,
Photo
Collation Copy
Yes (ADF only)
Auto return to default mode
Yes
Time can be
changeable;
15,30,60,180sec,
Off
1-13
General Information
1-14
Characteristic
Specification
Changeable Default mode
Contrast, Image,
Reduce/Enlarge,
No. of Copies
Special Copy (N-up copy)
2-up, 4-up (ADF

only)
Special Copy (Auto Fit Copy)
Yes (Platen only)
Special Copy (AID Copy)
Yes (Platen only)
Special Copy (Clone)
Yes (Platen only)
Poster
Yes (Platen only)
Remarks
* Copy 2-side
printed original
document into one
page (ex. ID Card
Copy)
General Information
Telephone Specifications
Telephone Specifications
Characteristic
Specification
Handset
No
On hook Dial
Yes
Search
Yes (Phone Book)
1-Touch Dial
30EA
Speed Dial
200 locations
TAD I/F
Yes
Tone/Pulse
Selectable in Tech
mode
Pause
Yes
Auto Redial
Yes
Last Number Redial
Yes
Distinctive Ring
Yes
Caller ID
No
External Phone Interface
Yes
Report & List Print

out
Tx/Rx Journal
Yes
Confirmation
Yes
Help List
No
Auto Dial List
Yes
System Data List
List all user setting
Ring Volume
Yes (Off, Low, MED,

HIGH)
Key Volume
Yes (On, Off)
Alarm Volume
Yes (On, Off)
Speaker
Yes (On, Off)
Sound Control
Remarks
by using Phone
Book Button
Total locations can

be stored
Fax Specifications
Characteristic
Specification
Compatibility
ITU-T G3
Communication System
PSTN/PABX
Modem Speed
33.6Kbps
TX Speed
3sec
Remarks
LRT/MMR/ CCITT No.1

Chart/33.6Kbps
1-15
General Information
1-16
Characteristic
Specification
Compression
MH/MR/MMR/
JPEG/JBIG
Color Fax
Yes (Sending Only)
ECM
Yes
Resolution Fine
203*196dpi
S.Fine
203*196dpi
Std
300*300dpi
Scan Speed (ADF) Std
2.5 sec./ LTR
Fine/S.Fine
5 sec./ LTR
Rx fax duplex print out
No
Multiple page scan speed
21ppm/LTR, Std
mode
Receive Mode
Fax, TEL, Ans/Fax,

DRPD
Memory
Capacity
8MB
Optional
No
Max locations to store

to 1 Group Dial
229 locations
Fax Forward
Yes (On/Off), both

Sent and Received
Broadcasting
up to 239 locations
Cover page
No
Delayed fax
Yes (Tx only)
Memory RX
Yes
Voice Request
No
Functions TTI
Yes
RTI
Yes
Polling
No
Earth/Recall
No
Auto Reduction
Yes (On, Off)
F/W Remote
Yes
Remarks
Junk Fax barrier
Yes
Secure Receive
Yes
Memory Back-up
Yes, Max. 72hours
General Information
Network Specifications
Characteristic
Specification
Protocol
TCP/IP (LPR, Standard TCP/IP Printing, IPP), NetWare,

Ethertalk
Operating System
Windows 2000/XP(32/64bits)/Vista(32/64bits)/2003
Server(32/64bits)
Mac OS 10.3 and above
Various Linux OS (via USB interface only) including Red Hat
8~9, Fedora Core 1~4, Mandrake 9.2~10.1, and SuSE 8.2~9.2
Paper Handling Specifications

Characteristic
Capacity (20lbs)
Main Tray
250sheets
MP Tray
50 Sheets
Optional Cassette
250sheets
Output Capacity
Face Down: 150Sheets/20lb,

Face Up: 1Sheet
Output Control
Face Up/Down controlled manually by

opening rear cover
Paper Size
Paper Weight
Paper Path
Paper Size
ADF
Specification
Main Tray
A4, A5, Letter, Legal, Executive, Folio,

Oficio, ISO B5, JIS B5
MP Tray
A4, A5, A6, Letter, Legal, Folio, Oficio,

Executive, ISO B5, JIS B5, 3"x5",Monarch,
No.10, DL, C5, C6
Main Tray
16~24lb (60 to 90g/m2)
MP Tray
16~43 lb.
Standard output
Bottom to Middle Front (FIFO)
Straight Through
Face up, Single Sheet
Max
216 x 356mm(8.5"x14")
Min
76 x 127mm(3"x5")
Paper Weight
12.5~28lb
Capacity
50 sheets
Document Size
Width
142mm - 216mm (5.6" - 8.5")
Document Size
Length
148 mm - 356mm (5.8" - 14.0")
Document
Thickness
0.075mm - 0.13mm (0.003 - 0.005)
1-17
General Information
Print Cartridge Specifications
1-18
Characteristic
Specification
Toner Type
One Piece Type Print Cartridge
Toner Life
Initial 4Kpages (ISO 19752 Standard Test Pattern), running

Standard: 4Kpages,High yield: 8K pages
Toner Level Sensor
No
Toner Count
Yes (CRUM)
General Information
CentreWare IS
The CentreWare IS (CWIS) enables the user to monitor the printers status.
User can access the CentreWare IS menu to add and/or update the printers
information as needed.
Accessing CentreWare IS
1. Open a web browser.
2. Enter the printers IP address.
3. The CentreWare IS home page is displayed.
4. Various types of information are located under different categories:
Status: Provides General Status information of the printer.
Print: Prints the Printer or Network Configuration pages, and

provides a way to download firmware to the machine.
Properties: Provides general information about the machine, and a

way to change settings including General, Protocol, Fax, E-mail, FTP
Setup, SMB Setup, Web Server, and Security settings.
Support: Provides web links and information for support including

Software, Documentation, Supplies, and Registration.
1-19
General Information
The Index button provides links to specific topics in CWIS, and a site map for
rapid navigation through the CWIS site.
1-20
Theory of Operation
In this chapter...
Phaser 3300MFP Operational Overview
Mechanical Parts Specifications
Engine F/W
S/W Descriptions
Chapter
Theory of Operation
Phaser 3300MFP Operational Overview

The Phaser 3300MFP is a monochrome multi-function product that uses
Laser Scanner Unit (LSU) with an electrophotographic process in the print
engine, a moving CCD in the automatic feed scanner, and a built-in faxmodem for fax functionality. The printer system consists of one print cartridge
which creates toner image.
Summary
The Phaser 3300MFP is roughly made up of: Main Controller, Control Panel,
Scanner, Line Interface, and Power subsystems. Each subsystem is a
separate module that focuses on common and standard designs of different
kind products. The Main controller consists of 1 CPU and 1 Board. The
Scanner consists of the ADF and Platen, and is connected to the Main
Controller by a harness. The Line Interface Unit is designed to apply TBR21
standard (Domestic, Europe, etc.)
1. CPU: ARM920T, which is exclusive controller to execute Printer & FAX
Function and to execute operation block by flash memory within system
program, and to control whole system.
Main function block
Completely Integrated System for Embedded Applications
PVC Dual/Single Beam, LVDS Pad (VDO, HSYNC), Support A3

1200 dpi, multi-pass color.
HPVC Dual/Single Beam, LVDS Pad (VDO, HSYNC), Support A4

600 dpi, multi-pass color.
DMA 6 Channels (if not use CIP4e, 4ch is available for external
DMA.
If CIP4E used (a4 DMA channel use), 2ch available for external DMA)
Operation Frequency: CPU Core -> over 300 MHz, System Bus ->
100 MHz
Operation Voltage: Core Voltage -> 1.2 V, I/O Pad Voltage -> 3.3 V,
RTC Voltage -> 3 V
2. Flash Memory: Record System Program, and download System Program

by PC INTERFACE. FAX for Journal List, and Memory for One Touch Dial,
Speed Dial List.
Size: 32 Mbyte (NAND Flash)
Random Access Time: 10 us (Max)
Serial Page Access Time: 50 ns (Min)
3. SDRAM: is used as Swath Buffer in Printing, Scan Buffer in Scanning,

ECM Buffer in FAX receiving, and System Working Memory Area.
Size: 64 Mbyte (Basic), 96 (64 + 32) to 320 (64 + 256) Mbyte (Duplex)
20 MB: System Working Memory Area and Scan Buffer
6 MB: FAX Memory Receive Area
30 MB: Printing System Working Memory Area
Max Frequency: 166 MHz
Store Fax Receive Memory Data by using Battery
2-2
Theory of Operation
Paper Path
ADF Roller
Pickup Roller
Scanner
Feed Roller
Engine
OPC
Heat Roller
Exit Roller
Exit Roller
Registration Roller
MPT Roller
Feed Roller
Duplex
Pressure Roller
Transfer Roller
s3300mfp-164
Pickup Roller
Engine H/W
Sensor Input Circuit
Paper Empty Sensing
The operation of the Paper empty sensor actuator (Photo Interrupter) on the
HVPS reports to the CPU whether the tray is empty or not. When the tray is
empty, the CPU sends a Paper Empty message to the Control Panel display.
MPT Sensing
By operation of Actuator on the frame, MP Sensor (Photo interrupter) on the
HVPS reports to the CPU whether is present or not. If paper is present in the
MPT, it is fed into the machine.
2-3
Theory of Operation
Paper Feed Sensing

When paper passes the feed sensor actuator, the photo interrupter signals the
CPU, which releases the image data after certain time.
If the CPU doesnt detect the feed sensor within 1sec. after paper is fed,
paper Jam0 occurs.
The fact whether the print cartridge is inserted or not is detected by CRUM.
After the print cartridge is mounted, the sub-CRUM can read the information
of print cartridge from contact with CRUM involved in print cartridge. If the
information of print cartridge is invalid, it will show invalid sign on a LCD.
Paper Exit Sensing

It detects paper state whether paper gets out from the set with operation of
exit sensor on the HVPS and actuator on the frame. Paper detects the on/off
time of exit sensor by reading D22 of CPU, and the normal operation or jam
information is informed to the CPU. The paper JAM2 is reported.
Cover Open Sensing

The Cover open sensor is located on the HVPS. After the front cover is
opened, +24VS (DC fan, Solenoid, Main Motor, Polygon motor part of LSU
and HVPS), which is supplied to the each unit, is cut off. The cover-open
sensing is operated by the D23 of CPU. In case, the red will be ON for
informing the facts to user.
DC FAN/SOLENOID Driving
The DC Fans are driven by transistor and controlled by D14 (FAN MAIN), E16
(FAN DUPLEX), C23 (PICK-UP CLUTCH), C18 (REGI CLUTCH), D15 (MPF
CLUTCH) of CPU. When it is high, the fan is driven by turning on the TR, and
it is off when the sleep mode is selected.
There are three solenoids, and they are driven by paper pick-up, regi and
MPF signal. It is turned on or off by C23, C18, D15 of CPU. The diode
protects the driving TR from the noise pulse generated when the solenoid is
de-energizing.
Motor Drive
The main motor driving circuits are on the BLDC Motor Assembly Unit. The
Main Controller has the interfacing circuits.
There is a motor driver IC on the motor control board of Motor Assembly Unit.
The exit motor driving circuits are formed when the driver IC is selected.
2-4
Theory of Operation
Assembly Description
Feed Section
Paper Tray
Feed Method: Universal Cassette Type
Feed Standard: Center Loading
Capacity: Cassette 250 Sheets (75 g/m2, 20 lb. Standard Paper)
s3300mfp-145
Multi-purpose Tray
Feeding method: Multi-purpose tray (MPT)
Capacity: 50 sheets (75 g/m2, 20 lb. Standard Paper)
s3300mfp-146
2-5
Theory of Operation
Transfer Assembly
In Warranty (Life time): Within 70.000 sheets printing
s3300mfp-147
2-6
Theory of Operation
Driver Assembly
The MAIN Motor assembly drives the Cassette, MPT, and Print Cartridge
The EXIT Motor assembly drives the fuser, exit roller and the initial duplex
feeding
The DUPLEX Motor assembly drives the duplex feeder
Main Motor
Exit Motor
Duplex Motor
s3300mfp-148
2-7
Theory of Operation
Fuser Assembly
Fusing Type: Halogen Lamp (R2)
Heat Roller: 28.3 with 0.1 Crown
Pressure Roller: Electrically conductive
Thermistor - Temperature Detecting Sensor
Thermostat - Overheat Protection Device
s3300mfp-149
2-8
Theory of Operation
LSU
The LSU consists of LD (Laser Diode) and polygon motor control. When
the controller generate the printing signal LD will turn on and Polygon
motor starts. If the receiving part in LSU detect the beam and then Hsync
is generated. When the rotation of polygon motor is steady, it is time of
LSU ready status for printing. If either of two condition is not satisfied,
LSU error is expected.
Trouble
Failure Analysis
Polygon Motor Error
No steady rotation of Polygon Motor
Hsync Error
In spite of steady rotation of Polygon Motor,

No generation of the Hsync signal
Scanner (ADF)
Scanning Method: Color CCD (600 x 1200 dpi)
Scan speed: SDMP 28 cpm/MDSP 20 cpm
s3300mfp-150
2-9
Theory of Operation
Print Cartridge
OPC Cleaning: Mechanical Cleaning by the cleaning blade
Waste toner: Room for the recycled toner
No shutter for protecting the OPC Drum
Cleaning Roller Laser Scanning Unit (LSU)

VDC= -380V
Doctor Blade
- +
-200V
-1.35KV
Charging Roller
Cleaning Blade
OPC Drum
Developing
Roller
Supply Roller
Max. +4.2kV
Transfer Roller
2-10
Pre-Transfer Lamp
(PTL)
s3300mfp-151
Theory of Operation
Duplex Unit
Duplex printing function as factory option
Available Paper: Letter, Oficio, Legal, Folio, and A4
s3300mfp-152
Optional Tray (SCF)
For customer convenience in managing paper
Capacity: 250 sheets
s3300mfp-154
2-11
Theory of Operation
Mechanical Parts Specifications

Frame
Material: PC + ABS V0 NH-1000T (Cheil Industries)
Weight: 1.0 kg
Feeding Type: Universal Cassette Type
Feeding Standard: Center Loading
Feeding Capacity:
Feeding Part
Cassette 250 sheets (75 g/m2, 20 lb. paper standard)
MP 50 sheets (75 g/m2, 20 lb. paper standard)
Special Media 5 sheets in MP (OHP, Envelope, Label, PostCard,

Index Paper etc.)
Separating Type: Cassette - Friction Pad Type
Driver Type: Driving by Gearing from Main Motor
Pickup Roller Driver: Solenoid
Pickup Roller Rubber Material: EPDM+IR = 1.6 or more
Pickup Velocity: 217.27 mm/sec. (Process: 179.7 mm/sec.)
Paper detecting Sensor: Photo Sensor
Paper Size Sensor: None
Paper Separating Pad Material: NBB 52 C, = 0.8 ~ 1.2
Separating Pad Pressure: 190 gf
Pickup Roller RPM 139.71 RPM
Feeding Pressure (Cassette): 250 ~ 320 gf
Paper Exit Type: Face Down
Feed roller Velocity:
2-12
MP - Friction Pad Type
Feed-roller Cassette; 182.34 mm/sec.
Feed-roller Frame; 180.42 mm/sec.
Feed Roller Material:
Feed-roller Cassette; EPDM 13.7 mm
Feed-roller Frame; EPDM 14.2 mm
Theory of Operation
Transfer Assembly
The Transfer Assembly consists of the Transfer Roller and gear.
The transfer roller delivers the toner from the OPC drum to the paper.
TR Voltage: +1.3 KV 5% (based on 200 , in accordance with media

area, Transfer table)
-1.20 KV 10% (In cleaning)
Transfer Efficiency: 85% or more (All environment: preferable media)
Voltage System: Voltage PWM Control System
Transfer Roller
Hardness: 40 C 3% (ASKER-C)
Valid length: 224.2 + 0.5/-0 mm
OD: 15.0 0.5 mm
SHAFT Material: SUM -24L + Non-electrolysis Ni. Coating
Life Span: Print over 70,000 sheets (in 15 ~ 30 C)
Driver Assembly
Motor
Spec: BLDC 62 + PM 55 Motor (2-2 Bipolar) + PM 42 Motor (2-2

Bipolar)
Pull-Out Torque:
BLDC 62: 1500 gf.cm (based on actual value) or more (1342.4 rpm,
1.8 A)
PM 55: 1490 gf.cm (based on actual value) or more (711 pps, 0.9 A)
PM 42: 240 gf.cm (based on actual value) or more (1850 pps, 0.6 A)
TORQUE MARGIN (Tp/o VTsys): BLDC 62 Motor: 1500/1100 gf.cm =

1.36
PM 55 Motor: 1490/1053 gf.cm = 1.41
PM 42 Motor: 240/165 gf.cm = 1.45
Driving Frequency: BLDC 62 Motor: 1342.4 rpm (1006.8 Clock)
PM 55 Motor: 888.75 rpm (711 pps)
PM 42 Motor: 1156.25 rpm (1850 pps)
It is a power delivery unit by gearing: BLDC 62 Motor -> Pickup/Feeder/

Print Cartridge
PM 55 Motor -> Fuser/Exit
PM 42 Motor -> Duplex
2-13
Theory of Operation
Process Speed
Print Speed: 28/30 PPM (based on A4/LTR)
OPC Drum Vp: 179.7 mm/sec.
Unit Relative Velocity (Paper Speed)
Pickup: 217.27 mm/sec., 21.72% C VS OPC Vp
Feeder (cassette): 182.34 mm/sec., 2.15% C VS OPC Vp
Feeder (Frame): 180.42 mm/sec., 1.08% C VS OPC Vp
Transfer: 183.02 mm/sec. 2.53% C VS OPC Vp
Fuser: 177.96 mm/sec., 0.3% 8 VS OPC Vp
Jitter
Horizontal: 3 0.022 or less in Vision System
Orthogonality: SPEC: 1.0 mm or less
Acoustic Noise
Warming Up: 49 dB or less
Printing: 54 dB or less
Copying: 55 dB or less
Stand-by: 39 dB or less
Fuser
The fuser consists of the halogen lamp, Heat Roller, Pressure Roller,
Thermistor and Thermostat. It fuses the toner to the paper with pressure and
a heat to complete the printing job.
Halogen Lamp
Voltage 120 V: 115 5%

220 V: 230 5%
Capacity: 800 Watt
Temp. Distribution: 120%
Temperature-Interception Device (Thermostat)
2-14
Thermostat Type: Non-Contact type THERMOSTAT
Control Temperature: 70 C 5 C
THERMOSTAT-ROLLER Gap: 1.1 0.2 mm
Theory of Operation
Temperature Detecting Sensor (Thermistor)
Thermistor Type: FS-50003 (SEMITEC 364 FL Type)
Temperature Resistance: 7 kQ (180 C)
SYSTEM Temperature SETTING
Stand by:165 5 C
Printing:189 5 C (5 minutes before)
184 5 C (5 minutes after)
Overshoot: 200 C less
Overheat: 210 C less
Heat Roller
Length: 254 mm
Valid length: 224 mm
OD: 28.3 0.05 (Coating incl., Crown 0.05 ~ -0.15)
Material: AL (AL5052) + PFA Coating
Thickness: 0.9 mm
Coating Material: PFA 100%
Coating Thickness: 20 um (Thickness after abrasion)
GND Type: H/R Bearing Grounding type By SECC Fuser lower frame
Pressure Roller
Shaft
Length: 251.3 mm
Material: STKM
Thickness: 6 ( 12RUBBER portion)
Rubber
Material: Silicon Rubber (Tubing Type: 032.25)
Length: 226.4 mm
Thickness: 5.5 mm (one-side)
OD: 32.25 0.2 (Center part Crown -0.3 ~ -0.5)
Media Separating System

Teflon Coating with SUS Plate Claw System
2-15
Theory of Operation
Safety Features
To prevent overheating
1st protection device: H/W cuts off when detecting an overheating
2st protection device: S/W cuts off when detecting overheating
3st protection device: Thermostat cuts off power to the lamp
Safety device
Fuser power is cut-off when the front cover is open
LSU power is cut off when the front cover is open
The temperature of the fuser cover's surface is maintained at less

than 80C to protect the user and a caution label is attached where
the customer can see it easily when the rear cover assembly is
opened.
LSU (Laser Scanner Unit)

The LSU unit is controlled by the video controller. It scans the video data
received from video controller with laser beam by using the rotation principle
of the polygon mirror to create a latent image on the OPC drum. It is the core
part of LBP.
The OPC drum rotates as the same speed as the paper feeding speed. It
creates the /HSYNC signal and sends it to the engine when the laser beam of
the LSU reaches the end of the polygon mirror, and the engine detects the /
HSYNC signal to arrange the vertical line of the image on the paper. After
detecting the /HSYNC signal, the image data is sent to the LSU to arrange the
its margin on the paper.
Each facet of the polygon mirror scans a single line.
Resolution
Spot Size
Laser Property
f Property
2-16
Item
Specification
Item
Main
Real 600 dpi

75 + 20/-20 m
main direction x sub direction

-beam diameter at the level
of 1/e2 of intensity
-at the spot location of 0,
100 mm of image height
main/sub, within image height of 100 ~ +100 mm range
at 25 C
at the center of image on
the focal plane, with stationary
condition, power supplied
at DC 5 volt
spot power variation within image
height of -100 ~ +100 mm
based on the printable area,
216 mm
based on the 2.54 mm width within
the printable area,
216 mm
Sub
85 + 25/-25 m
Variation
40 m/50 m
Wavelength
Power
785 + 10/-15 nm
0.33 mW 0.02 mW
Vignetting
Min 80%
Magnification error
Max 0.7%
Partial Magnification error
max 1.5%
Theory of Operation
Beam Position
Scan Line
Property
Sync. Property
Pitch Error
at the center of image
Deviation of sub scanning
1.0 mm
1.0 mm
Bow
Skew
Position
Max 1 mm
Max 1 mm
136.7 1.0 mm
Pulse width
Min 5.0 sec
within image height

-100 ~ +100 mm range
distance to synchronization position
from the center of image
pulse width of synchronization
Deviation of main scanning
Neighbor line
Max 10 m
Within 6 lines
Max 20 m
Unit assembly state

Motor
Control
Direction of rotation
Rotational speed
31836.6 rpm
LF
RF
Supply voltage
Max 6.0 sec

4 faces
14.14 mm
Max 0.030%
Max 0.020%
24 V 10%
Starting current
Running current
Max 2.0 A
Max 1.0 A
Effective scanning width

Scanning freq.
Scanning time
Scanning dot
1 dot ON time
216 mm
2.122.44 Hz
471.15 s
5.102 dots
53.86 ns
Environment
Scanning effective
Video freq.
Process Speed
Acoustical noise
58.3%
18.5648 MHz
179.7 mm/s
45 dB
Use
Temperature
Preservation
Humidity
Temperature
Humidity
+10 ~ +50 C
30 ~ 80%
-20 ~ +60 C
10 ~ 90%
Mirror
Jitter
Motor Driver
Scanning
Property
Rising time
Facet number
Inner diameter
5
PWM control
Size
Pitch error in sub scanning direction

within image height of
-105 ~ +105 mm range
-105 ~ +105 mm range
external clock (TTL pulse)
CCW
normal rotational speed
(30 ppm)
time to stable rotational speed

-105 ~ +105 mm range
application voltage to the driving
circuit of polygon motor
required current for acceleration
required current to stable rotational
speed
one line scanning frequency
time interval from falling 0.9 VH to

rising again 0.9 VH
frequency of video data
Drum Speed
at normal operation condition,
measuring at 1 m horizontal, 0.75 m
vertical apart
WxLxH
2-17
Theory of Operation
Print Cartridge
In the print cartridge, the OPC unit and the developer unit are housed in a
single case. The OPC unit consists of the OPC drum and charging roller, and
the developer unit includes toner, toner chamber, supply roller, developing
roller, and the blade.
Summary
Developing Method: Non magnetic 1 element contacting method
Toner: Non magnetic 1 element shatter type toner
The life span of toner: 4k/8k sheets (ISO 19752 5% Pattern/A4 standard)
Toner Residual Sensor: Dot count with CRUM (CRU Monitor)
OPC Cleaning: Collect the toner by using cleaning blade + FILM OPC
Handling of wasted toner: Collect the wasted toner in the cleaning frame
by using cleaning blade
OPC Drum Protecting Shutter: None
Classifying device for print cartridge: ID is classified by interruption of the

frame channel.
Developing Roller
Rotary Speed: 203.06 mm/sec
Roller Bias: -220 V ~ -400 20 V
Control Type: Bias PWM Control type
Structure: Mono layer
Valid Length: 228 mm
OD: 14.07 mm 0.05
Shaft material: SUS 303
Life: 8.000 sheets or more
Supply Roller
2-18
Roller Bias: -370 V ~ -550 V
Control Type: Bias
OD: 11.2 0.1 mm
Shaft OD: 6 mm + 0 / -0.05
Driver: Gear Driver (in a direction opposed to D/R)
Sponge Density: 0.45, 0.1 g/m3
Life: 8.000 sheets or more
Theory of Operation
Regulating Blade
Type: Regulating toner layer by pressure
Voltage: -420 V ~ -600 V
Charging Portion
Type: Conductive Roller Contact-Charge
Rotary Velocity: 179.7 mm/sec
Length: 230 mm
OD: 12.0 0.05 mm
Shaft OD: 6 + 0 / -0.05 mm
Driver: Gear Driver
Roller life: 8.000 sheets or more
Roller Voltage: -1.25 ~ -1.70 KV
FAX Section
Modem Block Diagram
Modem
CX86710(SFX336)
DSP
SSD
System
Side
Device
Transformer
Transformer
CX20493
LSD
Line
Side
Device
Tel Line
Ext Line
LIU
SDAA
MC14051BD
Volume/Keyclick
Control
MC34119DR2
Speaker
Driver
Sound Output
s3300mfp-155
Implemented by based on Conexant DAA (Data Access Arrangement)

Solution, and is roughly composed of two kinds Chip Solution
CX86710 (SFX336): Existing Modem Chip which adds SSD (System Side
Device) for interfacing between LSD and DIB of FM 336 Plus Core.
CX20493 (LSD): LIU (Line Interface Unit) Chip which is controlled by SSD
and satisfies each PSTN Requirements by modulating internal
Configuration with connecting Tel Line.
2-19
Theory of Operation
Modem (SFX336) specification.
2-20
2-wire half-duplex fax modem modes with send and receive data rates up
to 33.600 bps
V.17, V.34, V.29, V.27 ter, and V.21 Channel 2
Short train option in V.17 and V.27 ter
PSTN session starting
V.8 and V.8 bis signaling
HDLC support at all speeds
Flag generation, 0-bit stuffing, ITU CRC-16 or CRC-32 calculation and

generation
Flag detection, 0-bit deletion, ITU CRC-16 or CRC-32 check sum error
detection
FSK flag pattern detection during high-speed receiving
Tone modes and features
Programmable single or dual tone generation
DTMF receiver
Tone detection with three programmable tone detectors
Receive dynamic range:
0 dBm to -43 dBm for V.17, V.29, V.27 ter and V.21 Channel 2
9 dBm to -43 dBm for V.34 half-duplex
Digital speaker output to monitor received signal
Two 16-byte FIFO data buffers for burst data transfer with extension up to
255 bytes
V.21 Channel 1Flag detect
V.21 Channel 1Flag detect
+3.3 V only operation
Typical power consumption
Normal mode: 264 mW
Theory of Operation
Signal Transition of DAA Solution

Line Interface Signal of Tel Line and LSD is Analog Signal.
There is A/D, D/A Converter in LSD, so Analog Signal from Tel Line is
converted in Digital through A/D Converter in DAA and transfer to SSD by DIB
Capacitor.
Digital Signal from SSD is converted to Analog by D/A Converter in DAA and
transfer to Tel Line.
G
101
CX86710(SFX336)
DSP
SSD
System
Side
Device
Transformer
Transformer
Digital
CX20493
LSD
Line
Side
Device
Tel Line
Ext Line
Analog
s3300mfp-156
Transformer transfer Clock from SSD to LSD and Clock Frequency is 4.032
MHz.
LSD full wave rectifies Clock to use as inner Power supply and also use as
Main Clock for DIB Protocol Sync between LSD and SSD. Transformer
transfer Clock by separating Primary and Secondary, and amplifies Clock
Level to LSD by Coil Turns Ratio 1:1.16.
Clock
Clock is supplied by transformer from SSD to LSD, and there is PWROUT to
adjust output impedance of Clock Out Driver is inside SSD and CLKSHIGH
Resistor to adjust duty of HLPWR Resistor and Clock.
SSD
CLKP
CLKN
LSD
DIBP
DIBN
s3300mfp-157
Clock from SSD to LSD has Differential structure of 180 phase difference for
Noise Robustness
DIB Data transfer Data from SSD to LSD by Transformer, and also transfer
specific data from LSD to SSD.
After transferring data from SSD, RSP is transferred and LSD recognizes RSP
and change LSD to output Driver transfer Data to SSD.
DIB Data form SSD to LSD by Transformer has Differential structure of 180
phase difference between DIBP and DIBN for Noise Robustness.
2-21
Theory of Operation
Line Interface
The Line Interface provides the connection between the system and the
external telephone line. Main functions are Line Interface, Telephone
Connection and Line Condition Monitoring.
Telephone Line Connection
a) Modular Plug: RJ-11C
b) LIU PBA Modular Type: 623 PCB4-4
c) Line Code Length: 2500 50 mm
d) Line Code Color: Black
ON HOOK state Characteristic

1. DC Resistance
a) DP Dial Mode (Direct Current 30 mA): 50 ~ 300 ohm
b) DTMF Dial Mode (Direct Current 20 mA): 50 ~ 540 ohm
2. Ring Sensitivity
a) Ring detection Voltage: 40 Vrms ~ 150 Vrms (condition: Current = 25
mA, Frequency = 15 Hz)
product Margin: 30 Vrms ~ 150 Vrms
b) Ring detection Frequency: 15.3 Hz ~ 68 Hz (condition: Voltage = 45
Vrms, Current = 25 mA)
product Margin: 15 Hz ~ 70 Hz
c) Ring detection Current: 20 mA ~ 100 mA (condition: Voltage = 40 Vrms,
Frequency = 20 Hz)
product Margin: over 15 mA
3. False Ring Sound
a) Ring Frequency: 750 Hz + 1020 Hz
b) Ring interrupt Cycle: On/Off depending on input Ring Signal Cycle.
2-22
Theory of Operation
Scan Part
Pictorial signal input part: output signal of CCD passes through Bypass Cap
change to ADC at HT82V26, and defined signal between HT82V26 and
CHORUSm processes the Image signal. When AFE accept each pixel, CDS
(Correlated Double Sampling) technique which samples arm-level twice is
used on each pixel by using CIP4e signal.
1. Pictorial image processing part: read CCD Pixel data in terms of 600 dpi
Line and process Error Diffusion Algorithm on Text mode and Photo
mode, and then store Data at Scan Buffer on PC Scan mode without
algorithm.
On every mode Shading Correction and Gamma Correction are executed
ahead, then processing is executed later.
* Scan Image Control Specification
a) Minimum Scan Line Time: 0.7062 ms
b) Scan Resolution: Max. 600 DPI
c) Scan Width: 216 mm
d) Main function
Internal 12 bit ADC
White Shading Correction
Gamma Correction
CCD Interface
256 Gray Scale
2. CCD Operating Part: CCD Image sensor use +5V and Inverter uses +24V
CCD Maximum Operating Frequency: 10 MHz
CCD Line time: 0.7062 ms
White Data output Voltage: 0.7 V 0.5 V (Mono Copy, 0.75 ms/line)
Maximum Inverter Current: 600 mA Max. (+24 V)
Control Panel Section

Configuration
The Control Panel uses Main Control and separated OPE Chip Micom and
work as inner program, systemic operation is serial system which exchange
Date with SIO Port of Main Control. The Control Panel consists of the Micom
part, Matrix part, and LCD.
Micom controller
Micom has ROM, RAM, I/O Port built-in and displays and lights LCD by CPU
command of main control part and report Key recognition Data to Control
Board.
2-23
Theory of Operation
Printer Section
The printer consists of the Engine and F/W, and engine consists of the
mechanical parts that include the Frame, Feeding, Developing, Driving,
Transferring, Fusing, Cabinet and H/W comprising the Control Board, power
board, operation panel, PC Interface.
The main controller consists of ASIC (CHORUSm) parts, Memory parts,
Engine Interface parts and it functions as Bus Control, I/O Handling, drivers &
PC Interface by CPU.
The Engine Board and the Controller Board are in one united board, and it
consists of CPU and print in functional aspect. The CPU functions as the bus
control, I/O handler, drivers, and PC interface. The Control Board sends the
Current Image, Video data to the LSU and manages the conduct of electro
photography for printing. It consists of the circuits of the motor (paper feed,
pass) drive, clutch drive, pre-transfer lamp drive, current drive, and fan drive.
The signals from the paper feed jam sensor and paper empty sensor are
direct inputs to the Control Board.
2-24
Printing Method:
Laser-based Electro-photography
Supported Operating
Systems:
Emulation:
PCL5e, PCL6, PS3
Maximum Paper Size:
Legal
Effective Printing Width:
Letter/Legal: 208 mm
A4: 202 mm
Resolution:
(selectable from Print
Addressable 1200 x 1200 dpi

600 x 600 dpi (True; no RET)
Speed:
30 ppm (Letter)
Input Paper Capacity:
Tray: 250 sheets (20 lb)

MP Tray: 50 sheets (20 lb)
Output Paper Capacity:
150 sheets (20 lb; sequenced 1 to N, face down)
Feed Direction:
Front In, Front Out (FIFO)
PC Interface:
USB 2.0 (without HUB mode)

Requires 6 ft. USB Cable
Print Cartridge:
Toner Low Sensor: None

Toner Low Indicator: Message displayed on LCD
Cartridge Missing Indicator: Message displayed on
Paper Sensing:
Tray: Add Paper message displayed on LCD

MP Tray: Add Paper message displayed on LCD
Windows 2000/XP(32/64bits)/Vista(32/64bits)/
2003 Server(32/64bits)
Mac OS 10.3 and above
Various Linux OS (via USB interface only) including
Red Hat 8~9, Fedora Core 1~4, Mandrake 9.2~10.1,
and SuSE 8.2~9.2
Theory of Operation
ASIC
Items
Specification
Process
0.13 um (STDH150)
Package
Voltage
Core Voltage: 1.2 V

I/O Pad Voltage: 3.3 V
RTC Voltage: 3 V
CPU Core
ARM 920T (I-Cache: 16 KB, D-Cache-16 KB)
Operating Freq.
SDRAMC
CPU Core: over 300 MHz

Target System Bus: 100 MHz
32 Bits Only, 100 MHz
5 Banks (Up to 128 MB per Bank)
Feed-back clock (for SDRAM read) is appended
ROMC
IOC
DMAC
6 Channels (if CIP4e is not used, 4ch is available for external

DMA. If CIP4E is used (a4 DMA channel use), 2ch available
for external DMA)
HPVC
PVC
Dual/Single Beam
LVDS Pad (VDO, HSYNC)
Support A4 600 dpi, multi-pass color.
Dual/Single Beam
LVDS Pad (VDO, HSYNC)
Support A3 1200 dpi, multi-pass color.
UART
5 Channels (Channel 0 supports DMA/interrupt Operation)
INTERRUPT
6 External Interrupts, 26 Internal Interrupts
TIMER
6 System Timers
CIP4e
NAND Flash
Controller
MAC
300/400/600/1200 dpi CIS/CCD image sensor interface

Color/Mono grey image, Binary image scan support
600 dpi Color/Mono Copy support
Image processing for High-End MFP, Digital Copier
MH/MR/MMR CODEC function for fax
Scan image: (max) A4 1200 dpi pixel processing
Copy image: (max) A4 600 dpi pixel processing
8/16 Bits, H/W ECC Generation
Auto Boot Mode (using internal SRAM, 4 KB)
10M/100 Mbps
Full IEEE 802.3 compatibility
GEU
Graphic Execution Unit
RSH
Fully Hardware Rotator/Scaler/Halftoner support
Engine Controller
APC
496 PBGA (total pad number: 597 ea)

Function pin: about 367pins
PWR & GND pin: 130 pins ((130/496) x 100 = 26.2%)
PWR & GND pad: 204 ea ((204/597) x 100 = 34.17%)
LSU Interface unit, contained APC function.

Step Motor: 4 Phase
PWM: 8 Channels
ADC: 8 Channels
BLDC clock support.
DAC (2 ea)
2-25
Theory of Operation
Items
Specification
I2C Controller
I2C bus (SM bus) Slave Device Support (I2C Version 2.1)
RTC
RTC Core Voltage: 3 V
PLL
2 PLL (MAIN/(H) PVC)
ROM
Controller
NAND Flash
Controller
ARM920T
I/O cache
(16KB, 16KB)
External
DMA Controller
(up to BCH)
CIP4E
(Codec_DMA)
AMBA
Bus
Test &
JTAG
ADDR
DATA
MUX
I/O
Controller
SER Bus
Interface
Decoder
System Bus
Interface
Ethernet
CIP4E
Clock & Reset
Generator
2 PLL
Dual/Single Beam
HPVC
RTC
Dual Beam
PVC
UART(SCH)
CIP4E
(IP_DMA)
Engine
Controller
System
Bus
Arbiter
LSU I/F
Pulse Width
Modulator
SDRAM
Controller
(SCH)
HCT
Motor
Controller
ADC/DAC
SFR Bus
JBIG0
I2C Controller
JBIG1
Misc & BIST
Controller
Engine
Comm, I/F
Interrupt
CTRL
Graphic
Execution
Unit
Rotator/
Scaler/
Half Toner
Time Control
Unit (SCH)
Parallel Port
Interface
s3300mfp-158
2-26
Theory of Operation
Copier Section
Copy Mode:
Black and White
Scanner Type;
Maximum Size of Original:
(max. width = 218 mm,
max length = 400 mm)
Optical Resolution:
Copy Quality - H x V:
(User selectable via Content
button)
Supported Media Types:
Copy Speed:
(SDMP = Single Document,
Multiple Printout,
MDSP = Multiple Document,
Single Printout)
Reduce/Enlarge:
CCD with Flatbed/Platen and ADF

Platen: 216 x 297 mm
ADF: Legal (216 x 356 mm)
600 x 600 dpi
Text: 600 x 300 dpi (default)
Text/Photo: 600 x 300 dpi
Photo: 600 x 600 dpi
Plain, Label, Card stock, Transparency
Platen, SDMP: 30 cpm (Letter)
ADF, SDMP: 30 cpm (Letter)
ADF, MDSP: 20 cpm (A4, Text or Text/Photo)
10 cpm (A4, Photo)
Platen: 25% - 400% (1% increments)

ADF: 25% - 100% (1% increments)
4 mm (Top, Bottom, and each Side)
1 to 199
Non-printable Area:
Copy Count:
(Page count displayed on LCD
during copy operation)
Copy Modes:
Fixed R/E Setting:
Darkness Control:
First Copy Output Time
(FCOT):
Duplex Copy
Text, Text/Photo, Photo

100%, Auto-fit, 2 (4)-Up
3 levels
Platen: 8.5 sec. (600 x 300 dpi)
ADF: 15 sec. (600 x 300 dpi)
Manual from MP Tray for SCX-5330N model
Automatic Duplex Copy for SCX-5530FN model
Telephone Section
Speed Dial:
400 Locations (46 digits maximum per location)
Manual Dial (manual fax):

Last Number Redial:
Automatic Redial:
Pause:
Ringer Volume:
Tone/Pulse:
Yes
Yes
Yes
Yes (using Redial key)
Off, Low, Medium, High
Selectable (Tech Mode Only no Telecom certification for
Pulse mode)
2-27
Theory of Operation
SMPS & HVPS board

The SMPS supplies DC Power to the System. It takes 110 V/220 V and
outputs the +5 V, +24 V to supply the power to the Control Board.
The HVPS board creates the high voltage of THV/MHV/Supply/Dev and
supplies it to the print cartridge for making best condition to display the image.
The HVPS takes the 24 V and outputs the high voltage for THV/MHV/BIAS,
and the high voltage output is supplied to the toner, OPC cartridge, and
transfer roller.
1) HVPS (High Voltage Power Supply)
Transfer High Voltage (THV+)
Input Voltage: 24 V DC 15%
Output Voltage: MAX +5.0 KV 5%, (Duty Variable, no loading)

-> 1.2 KV 15% (when cleaning, 200 )
2-28
Output Voltage Trigger: 6.5
Input contrast of the Voltage stability degree: under 5% (fluctuating

input 21.6 V - 26.4 V) Loading contrast: 5% or less
Output Voltage Rising Time: 100 ms Max
Output Voltage Falling Time: 100 ms Max
Fluctuating transfer voltage with environmental various: +650 V (Duty

10%) ~ 5 KV (Duty 90%)
Environment Recognition Control Method: The THV-PWM ACTIVE is

transfer active signal. It detects the resistance by recognizing the
voltage value, F/B, while permits the environmental recognition
voltage.
Output Voltage Control Method: Transfer Output Voltage is outputted

and controlled by changing Duty of THVPWM Signal. 10% Duty: +650
V, 90% Duty: +5 KV 5%
Charge Voltage (MHV)
Output Voltage: -1.3 KV ~ -1.8 KV DC 50 V
Output Loading range: 30 ~ 1000
Output Control Signal (MHV-PWM): CPU is HV output when PWM is

Low
Cleaning Voltage (THV-)
The (+) Transfer Voltage is not outputted because the THV PWM is
controlled with high.
The (-) Transfer Voltage is outputted because the THV-Enable Signal

is controlled with low.
The output fluctuation range is big because there is no Feedback

control.
Developing Voltage (DEV)
Theory of Operation
Output Voltage: -200 V ~ -600 V DC +20 V
Output Voltage Fluctuation range: PWM Control
Input contrast of the output stability degree: 5% or less Loading

contrast: 5% or less
Output Control Signal (BIAS-PWM): the CPU output is HV output

when PWM is low.
Supply
Output Voltage: -400 V ~ -800 V DC 50 V (ZENER using, DEV)
Input contrast of the output stability degree: under + 5% Loading

contrast: 5% or less
Output Control Signal (BIAS-PWM): the CPU is HV output when

PWM is low.
Switch
CN6
CN5
CN4
CN1
Duplex Sensor
Regi Sensor
Paper Feed Sensor
THV +13003%
-12003%
Front Cover
Switch
MHV -13503%
OPC -13015.4%
DEV -4303%
Supply -6303%
s3300mfp-159
2) SMPS (Switching Mode Power Supply)

It is the power source of entire system. It is assembled by an independent
module, so it is possible to use for common use. It is mounted at the side of
the set.
It consists of the SMPS part, which supplies the DC power for driving the
system, and the AC heater control part, which supplies the power to fuser.
SMPS has two output channels. Which are +5 V and +24 V.
AC Input
Input Rated Voltage: AC 220 V ~ 240 V AC 110 V ~ 127 V
Input Voltage fluctuating range: AC 198 V ~ 264 V AC 99 V ~ 135 V
2-29
Theory of Operation
Rated Frequency: 50/60 Hz
Frequency Fluctuating range: 47 ~ 63 Hz
Input Current: Under 4.0 Arms/2.0 Arms (But, the status when e-coil
is off or rated voltage is inputted/outputted)
Rated Output Power
NO ITEM
CH1
CH2
CHANNEL NAME
+5 V
+24.0 V
CONNECTOR PIN
CON 35 V PIN: 11, 13, 15 GND

PIN: 12, 14, 16
CON 324 V PIN: 3, 5, 7, 9 GND

PIN: 4, 6, 8, 10
Rated Output
+5 V 5% (4.75-5.25 V)
+24 V 10%
(21.6-26.4 V)
Max. Output Current
3A
4.4 A
Peak Loading Current
3.6 A
5.3 A
RIPPLE NOISE Voltage
100 m Vp-p
Under 500 m Vp-p
Maximum output
15 W
105.6 W
Peak output
18 W
127.2 W
Protection for loading

shortage and overflowing
current
Shut down or Fuse

Protection
Shut down or Output

Voltage Drop
2-30
Remark
1 ms
1 ms
Consumption Power
NO
ITEM
System
Stand-By
Less than 150 W
PRINTING
Less than 400 W
Sleep-Mode
Less than 11 W
Theory of Operation
Fuse 24V
Fuse 5V
Fuse 5V
Length of Power Cord: 1830 50 mm
Power Switch: Use
Feature
s3300mfp-160
Insulating Resistance: 100 or more (at DC 500V)
Withstanding Voltage: Must be no problem within 1 min.

(at 1000V-LV model/1500 Vac-HV model,10 mA)
Leaking Current: under 3.5 mA
Running Current: under 40 A PEAK (AT 25 C, COLD START)

under 60 A PEAK (In other conditions)
Rising Time: within 2 sec
Falling Time: over 20 ms
Surge: Bi-Wave 3 KV? Normal, 6 KV - Common
Environment Condition
Operating temperature range: 10- 32C
Storage/Shipping temperature range: 20- 40 C
Operating Humidity Condition: 20 - 80% RH max., 30 - 70% RH opti.
Storage/Shipping Humidity Condition: 10% - 90% RH
Operating atmospheric pressure range: 1 atm
EMI Requirement: CISPR, FCC, CE, MIC, C-Tick
Safety Requirement: IEC950 UL1950, CSA950, C-UL, NOM, TUV,

Semko, Nemko, iK, CB, CCC (CCIB), GOST, EPA, Power Save
2-31
Theory of Operation
Fuser AC Power Control

AC power to the Fuser is controlled with a Triac, a semiconductor switch. The
ON/OFF control is operated when the gate of the Triac is turned on/off by
Phototriac (insulating part).
When the HEATER ON signal is turned on at engine, the LED of PC501
(Photo Triac) flashes. From the flashing light, the Triac (light receiving part)
takes the voltage, and the voltage is supplied to the gate of Triac and flows
into the Triac. As a result, the AC current flows in the lamp to create heat.
When the signal is off, the PC501 is off, the voltage is cut off at the gate of
Triac. The Triac is turned off, interrupting power to the lamp.
2-32
Triac (Q501) feature: 24 A-LV model/16 A-HV model, 600 V SWTCHING
Phototriac Coupler (PC501)
Turn On If Current: 15 mA ~ 50 mA (Design: 16 mA)
High Repetive Peak Off State Voltage: Min 600 V
Theory of Operation
Engine F/W
Control Algorithm
Feeding
If feeding from a cassette, the drive of the pickup roller is controlled by
controlling the solenoid. The on/off of the solenoid is controlled by controlling
the general output port or the external output port. While paper moves,
occurrence of Jam is judged as below.
ITEM
Description
JAM 0
After picking up, paper cannot be entered due to paper is not fed.
After picking up, paper entered but it cannot reach to the feed sensor in
certain time due to slip, etc.
After picking up, if the feed sensor is not on, re-pick up. After re-picking
up, if the feed sensor is not on after certain time, it is JAM 0.
*It is a status that the leading edge of the paper doesn't pass the feed
sensor.
JAM 1
After the leading edge of the paper passes the feed sensor, the trailing
edge of the paper cannot pass the feed sensor after a certain time. (The
feed sensor cannot be OFF)
After the leading edge of the paper passes the feed sensor, the paper
cannot reach the exit sensor after certain time. (The exit sensor cannot be
JAM 2
Dup
JAM 1
Dup
JAM 0
After the trailing edge of the paper passes the feed sensor, the paper
cannot pass the exit sensor after certain time.
After the trailing edge of the paper passes the exit sensor, the paper
cannot pass the Dup sensor after certain time.
After the trailing edge of the paper passes the Dup sensor, the paper
cannot pass the feed sensor after certain time.
Transfer
The charging voltage, developing voltage, and transfer voltage are controlled
by PWM (Pulse Width Modulation). Each output voltage is changeable due to
the PWM duty. The transfer voltage produced when the paper passes the
transfer roller is determined by environment recognition. The resistance value
of the transfer roller changes due to the surrounding environment of the set.
The voltage value, which also changes due to the environment, is changed
through AD converter.
2-33
Theory of Operation
Fusing
The temperature change of the heat rollers surface varies with the resistance
value through the thermistor. The resistance value determines how much
voltage will be converted into heat to raise the temperature of the fuser. If the
value measured by the thermistor is out of controlling range, one of the errors
below may occur:
Error
Temperature Control Concept
Open Heat Error
90 C below for 45 sec at Warm up
Over Heat Error
230 C over for 10 sec or 240 over for 5 sec
Low Heat Error
Standby: 130 C below for 10 sec

Printing: 35 C below for 7 sec at consecutive 2 page printing.
Open Heat Error

This error occurs when a specified temperature is not reached during the
warm up process. When this happens, the engine stops all functions and
processes. The engine then informs the error status to the main system. An
error message is then displayed on the LCD which informs the user.
Recovery is performed automatically. Maximum heat is supplied to the fuser
and a second reading is taken. When the specified temperature is reached,
the printer resumes operation as normal.
Low Heat Error

This error occurs when the temperature is lower than the specified
temperature during stand-by, printing or warm-up mode. When this happens,
the engine stops all functions and processes. The engine then reports the
error status to the main system. An error message is then displayed on the
LCD which informs the user.
Recovery is performed automatically. Maximum heat is supplied to the fuser
and a second reading is taken. When the specified temperature is reached,
the printer resumes operation as normal.
Over Heat Error

This error occurs whenever the printer temperature is higher than specified.
When this happens, the engine stops all functions and processes. The engine
then informs the error status to the main system. An error message is then
displayed on the LCD or LED which informs the user.
Recovery is performed automatically. The heat supply is cut off to the fuser
and a second reading is taken. When the temperature is a degree below the
specified temperature, printer resumes operation as normal.
2-34
Theory of Operation
LSU
The LSU receives image data from PVC or HPVC and makes a latent image
on OPC surface. It uses the dual beam, LD1 and LD2. But the control method
of each is the same.
Compared to the single beam, the dual beam has half of the LSU's frequency.
->The frequency of the dual beam = the frequency of the single beam /2.
The errors related to LSU are as follows:
By LReady: When the printing is started, the engine drives the polygon motor
of LSU. After the specified time is elapsed, if the motor is not in a ready status,
the engine detects the error that the polygon motor is not in a ready status. If
this error happens, the engine stops all functions and keeps it at the error
state. Also, the engine informs the error status of the main system and the
error message is displayed at LCD window to inform the error status of the
user.
By Hsync: When the polygon motor is ready, the LSU sends out the signal
called Hsync and used to synchronize with each image line. So, if the engine
does not detect consecutively the signal for a fixed time, it defines the Hsync
Error. If this error happens, the engine stops all functions and keeps it at the
error state. Also, the engine informs the error status of the main system and
then the error message is displayed at LCD window to inform the error status
of the user.
LSU Error Recovery: If the LReady or Hsync error happens, the paper exits out
beforehand. The engine mode is changed to recovery mode and the engine
informs the main system of the engine mode. And the engine checks the LSU
error. If the error doesnt happen, the printing job will be proceeding.
2-35
Theory of Operation
S/W Descriptions
Overview
The software of Phaser 3300MFP system is constructed with
1) Host software - the application software that operates in Windows and Web
Environments.
2) Firmware - Embedded software that controls the printing job.
Architecture
Printer
Host Software
Web-Based
Application
Driver
Firmware
Stand-Alone
Application
Application
(Emulation)
Kernel
s3300-161
Host Software is made up of
Graphic User Interface offers the various editing functions to user in

Host
Driver translates the received document to a Printing Command

language which printer can understand and transfers data to spooler,
Stand-alone Application offers the various printing application, DMS

(Document Management System), RCP (Remote Control Panel), Printer
Status Monitor, Network Management in Window system,
Web-based-Application offers the same functions as Stand-alone

Application in Web environment.
Firmware is made up of
2-36
Application (Emulation) translates data received from Host to a Printing

Command language (PCL, PS, etc.).
Kernel controls and manages the whole procedure including control

flow and printing jobs before processing the data to the printer engine.
Theory of Operation
Data and Control Flow

Firmware
Host
USB
Driver
GDI & PCL 6 (PCL XL)
Engine
Kernel
Web-Based
Port Monitor
Document Management
System
Network Administration
Status Monitor
Remote Control Panel
Network
Interface
Card
Stand Alone
Document Management
System
Printer Settings Utility
Network Administration
Status Monitor
Remote Control Panel
Application
(Emulation)
PCL
PostScript
Etc.
s3300-162
As shown in the block diagram, the Host Side is made up of:
Driver a Windows software application that translates printed data to

one of the printer languages, and creates a spooler file.
Web-based Application offers various printer additional functions:

management of printing jobs, printer administration, status monitor for
monitoring printer status in real time on the Web, independent
environment on OS.
Stand-alone Application similar in functionality to Web-based

applications.
Port Monitor manages the network communication between spooler

and Network Interface Card, or various additional applications and
Network Interface Card, (this is, at first, make communication logical port,
manage the data, transfer them from spooler to network port, and offer
the result of printing).
The Firmware Side is made up of:
Network Interface Card relays communications between Host and

kernel using various network protocols
Kernel manages the flow control of emulation procedure, receiving

data from Host or Network card and printing with engine & rendering job
Emulation interprets the various output data from selected emulation
Engine prints rendered bit-map data to paper with size and type
required by Kernel.
And then, for Job Spooling function for Multi-User, Multi-Printing that occurs in
Network printing and various additional printing functions, this Kernel use
max. 10 Queuing systems in a memory.
2-37
Theory of Operation
In Printing, the two procedures are
Using the USB Port

a. When the user starts to print the desired document to a PCL or PS
string, the Driver translates the all-graphic data and sends the data to
the host spooler. The spooler then sends the data stream to the
printer via the USB port.
b. The Kernel receives this data from Host, and then select emulation fit
to data and start selected one. After emulation job end, Kernel sends
the output bit-map data to Engine using Printer Video Controller (by
clock type for LSU).
c. Engine print the received data to required paper with the sequential
developing process.
Using the Network Interface Card

a. When the user starts to print the desired document to a PCL or PS
string, the Driver translates the all-graphic data and sends the data to
the host spooler.
b. The Port monitor managing the network port receives data from
spooler, and sends a data stream to the Network Interface Card.
c. The network interface card receives the data and sends it to the
Kernel.
d. The Kernel receives this data from Host, then selects an emulation
that fits the data, and start the selected emulation. After the emulation
job ends, the Kernel sends the output bit-map data to the Engine
using Printer Video Controller (by clock type for LSU).
e. The Engine prints the received data to the selected paper with the
sequential developing process.
The additional printing function are realized in

(1) Web environment.
(2) Window environment.
In addition, the Kernel reports printing status and printer status with the Status
Monitor.
2-38
Error Messages and

Codes
In this chapter...
Introduction
Jam Error Codes
Error Messages
Chapter
Error Messages and Codes
Introduction
This chapter describes error messages that appear on the CWIS status
window or the Control Panel display to indicate the machines status or errors.
These error indications serve as the entry point into the troubleshooting
process.
Troubleshooting of problems not directly indicated by or associated with an
error message or error code is covered in General Troubleshooting on
page 4-1. Print quality problems are covered in Print-Quality
Troubleshooting on page 5-1.
Jam Error Codes

JAM 0
Description
1. Paper does not leave the tray.
2. Jam-0 occurs if the paper feeds into the printer.
Fuser
LSU
CR OPC
DR
Toner Cartridge
SR
PTL
Exit Sensor
s3300mfp-067
Pressure Roller
3-2
MP Sensor
Transfer Roller
Cover Open
Feed Roller
Empty Sensor Sensor
Feed Sensor
Check and Cause
Solution
1. Check the Solenoid.
1. Replace the solenoid.
2. Check the surface of the roller-pickup

for foreign matter.
2. Clean with soft cloth dampened with

water.
Check and Cause
Solution
3. Replace the Housing-Pickup and/or

3. If continuous clusters occur, check
whether the assembly slot between shaft- Shaft-Pickup.
pickup and housing-pickup become open
or is broken away.
4. If the paper feeds into the printer and
Jam 0 occurs, check feed-sensor of the
Control Board.
JAM 1
Description
1. Paper is jammed in front of or inside the fuser.
2. Paper is stuck in the discharge roller and in the fuser just after passing
through the Actuator-Feed.
Fuser
LSU
CR OPC
DR
Toner Cartridge
SR
PTL
Exit Sensor
Pressure Roller
MP Sensor
Transfer Roller
Feed Sensor
Empty Sensor
Feed Roller
s3300mfp-068
Check and Cause
Solution
1. If the paper is jammed in front of or

inside the fuser.
1. Replace the HVPS.
2. If the paper is stuck in the discharge

roller and the fuser just after passing
through the Actuator-Feed, Feed Actuator
may be defective.
2. Reassemble the Actuator-Feed and

Spring-Actuator if the return is bad.
3-3
JAM 2
Description
1. Paper is jammed in front of or inside the fuser.
2. Paper is stuck in the discharge roller and in the fuser just after passing
through the Actuator-Feed.
Fuser
LSU
CR OPC
DR
Toner Cartridge
SR
PTL
Exit Sensor
Pressure Roller
MP Sensor
Transfer Roller
Feed Sensor
Empty Sensor
Feed Roller
s3300mfp-069
3-4
Check and Cause
Solution
1. If the paper is completely fed out of the

printer, but Jam 2 occurs: Exit sensor is
defective.
After the paper is completely
discharged, actuator Exit should return to
the original position to shut off the photosensor. Sometimes it takes longer than it
should and does not return.
1. Check if the exit sensor actuator is

defective.
Check if the actuator exit is deformed
(Check if the lever part is deformed in
shape).
Check whether burrs occur in the
assembly part of the actuator exit or not
and if the actuator is smoothly operated.
Check for foreign matter and if a wire is
caught in the actuator exit's operation.
2. If the paper is rolled in the Fuser

Roller:
This occurs when a Guide claw is
broken away or deformed.
It occurs when the Guide claw spring is
broken away or deformed.
It occurs when the Heat-Roller or
Pressure-Roller is seriously
contaminated with toner.
2. If the paper is stuck in the fuser:

disassemble the fuser and remove the
jammed paper, and clean the surface of
the pressure roller with dry gauze.
Check and Cause
Solution
3. Paper is accordion jammed in fuser.
3. Remove the jammed paper after

disassembling the fuser: Clean the
surface of the pressure roller with dry
cloth.
Remove the toner dust on the rib.
Check the assemblage and
performance of the exit assembly.
Duplex Jam 1
Description
The 'Duplex Jam 1' message is displayed in the LCD window.
s3300mfp-070
Check and Cause
Solution
1. Paper can not operate a duplex sensor. 1. Replace the HVPS or Control Board.
2. Paper can not reach a duplex sensor
due to a paper jam in the duplex path.
2. A case that a paper jam occurs on

(A) after it is reversed: replace a 2nd exit
roller after checking its operation.
3. Duplex unit reaches end of life.
3. A case that a paper jam occurs on

(B) after it is reversed: replace a duplex
roller after checking its operation.
4. Replace Duplex unit.
3-5
Duplex Jam 0
Description
The 'Duplex Jam 0' message is displayed in the LCD window.
s3300mfp-071
Check and Cause
Solution
1. Paper cannot pass the Duplex sensor.
1. Replace a HVPS or Control Board.
2. Paper cannot reach the registration

sensor after it has passed the duplex
sensor.
2. If leading edge of a paper is jammed

on (A), check operation of guide front. If
it is worn or defective, replace it.
3. Duplex unit reaches end of life.
3. Check operation of feed roller and

registration roller. If they are worn or
defective replace them.
4. Replace Duplex unit.
3-6
Error Messages
Messages appear in the CentreWare IS window or on the control panel
display to indicate the machines status or errors. Refer to the tables below to
understand the messages meaning and correct the problem if necessary.
Messages and their meanings are listed in alphabetical order.
Message
Meaning
Suggested solutions
Authentication Failed
The ID or password you entered is

incorrect.
Enter the correct ID or password
Cancel?
1: Yes
2: No
Your machine's memory has become full

while trying to store an original into
memory.
To cancel the fax job, press the 1 button to accept

Yes. If you want to send those pages that have been
successfully stored, press the 2 button to accept No.
You should send the remaining pages later, when
memory is available.
[COMM. Error]
The machine has a communication

problem.
Ask the sender to try again.
Connection Error
Connection with the SMTP server failed.
Check the server settings and the network cable.
Connection Failed
The protocol you have entered is not

supported or server port is wrong.
Check the protocol or server port.
Data Read Fail Check

USB Memory
Time expired while reading data.
Try again.
Data Write Fail Check

USB Memory
Storing to the USB memory failed.
Check the available USB memory space.
Document Jam
The loaded original has jammed in the ADF. Clear the jam.
Door Open
The front cover or rear cover is not

securely latched.
Close the cover until it locks into place.
Duplex Jam 0 Check

Inside
Paper has jammed during duplex printing.
Clear the jam.
Duplex Jam 1 Open/Close Paper has jammed during duplex printing.

Door
Clear the jam.
Enter Again
You entered an unavailable item.
Enter the correct item again.
File Access Denied
Login to the network server was

successful. However, access to the file on
the network server was denied.
Change the server settings.
File Name Exist
The file name you have entered already

exists.
Enter a different file name.
File Name Over Limit
The file names you can use are from

doc001 to doc999. However, all file names
are used already.
Delete unnecessary files.
File Format Not

Supported
The selected file format is not supported.
Use the correct file format.
Fuser Door Open
The fuser door is not securely latched.
Open the rear cover and close the fuser door until it
locks into place. For the location of the fuser door.
3-7
Message
Meaning
Suggested solutions
Group Not Available
You have tried to select a group location

number where only a single location
number can be used, such as when adding
locations for a Multiple Send operation.
Use a speed dial number or dial a number manually

using the number keypad.
[Incompatible]
The remote machine does not have the

requested feature, such as polling. This
message also occurs if the remote
machine does not have enough memory
space to complete the operation you are
attempting.
Reconfirm the remote machine features.
Install Toner
A print cartridge is not installed or bad

contact between CRUM terminals and
CRUM Board
Install a print cartridge.
Invalid Server Address
The server address you have entered is

invalid.
Enter the correct server address.
Invalid Cartridge
The print cartridge you have installed is not

compatible with your machine.
Install a Xerox-genuine print cartridge, designed for

your machine.
Line Busy
The receiving fax machine did not answer

or the line is already engaged.
Try again after a few minutes.
[Line Error]
Your machine cannot connect with the

receiving fax machine or has lost contact
because of
a problem with the phone line.
Try again. If the problem persists, wait an hour or so

for the line to clear and try again. Or, turn the ECM
mode on.
Invalid Toner
The print cartridge you have installed is not

for your printer.
Install a Xerox-genuine print cartridge, designed for

your printer.
Low Heat Error Cycle

Power
There is a problem in the fuser unit.
Unplug the power cord and plug it back in. If the

problem persists, please call for service.
LSU Motor Error Cycle

Power
A problem has occurred in the LSU (Laser

Scanning Unit).
Unplug the power cord and plug it back inches. If the

LSU Hsync Error Cycle

Power

Scanning Unit).

Main Motor Locked
There is a problem in the main motor.
Open and then close the front cover.
Mail Exceeds Server

Support
The mail size is larger than the supported

size by SMTP server.
Divide your mail or reduce the resolution.
Memory Dial Full
You are trying to schedule a fax job when

memory for storing fax jobs is full.
Wait until a scheduled job is completed.
Memory Full
The memory is full.
Delete unnecessary fax jobs and retransmit after

more memory becomes available. Alternatively, split
the transmission into more than one operation.
MP Tray Paper Empty
There is no paper in the multi-purpose tray. Load paper in the multi-purpose tray.
Network Error
There is a problem with the network.
Contact your network administrator.
[No Answer]
The receiving fax machine has not

answered after several redial attempts.
Try again. Make sure that the receiving machine is

operational.
3-8
Message
Meaning
Suggested solutions
Not Assigned
The speed button or speed dial number

you tried to use has no number or e-mail
address assigned to it.
Enter the number or email address manually using

the number keypad or store the number or address.
[No Paper] Add Paper
The paper in the tray has run out.
Load paper in the tray.
One Page is Too Large
Single page data exceeds the configured

mail size.
Reduce the resolution and try again.
Low Heat Error Cycle

Power

LSU Motor Error Cycle

Power

Scanning Unit).

LSU Hsync Error Cycle

Power

Scanning Unit).

Main Motor Locked
There is a problem in the main motor.
Open and then close the front cover.
Mail Exceeds Server

Support
The mail size is larger than the supported

size by SMTP server.
Divide your mail or reduce the resolution.
Memory Dial Full
You are trying to schedule a fax job when

memory for storing fax jobs is full.
Wait until a scheduled job is completed.
Memory Full
The memory is full.
Delete unnecessary fax jobs and retransmit after

more memory becomes available. Alternatively, split
the transmission into more than one operation.
MP Tray Paper Empty
There is no paper in the multi-purpose tray. Load paper in the multi-purpose tray.
Network Error
There is a problem with the network.
Contact your network administrator.
[No Answer]
The receiving fax machine has not

answered after several redial attempts.
Try again. Make sure that the receiving machine is

operational.
Not Assigned
The speed button or speed dial number

you tried to use has no number or email
address assigned to it.
Enter the number or email address manually using

the number keypad or store the number or address.
[No Paper] Add Paper
The paper in the tray has run out.
Load paper in the tray.
One Page is Too Large
Single page data exceeds the configured

mail size.
Reduce the resolution and try again.
Open Heat Error Cycle

Power

Operation Not Assigned
You are in the Add Page/Cancel Job

operation, but there are no jobs stored.
Check the display to see if there are any scheduled

jobs.
Over Heat Error Cycle

Power

Paper Jam 0 Open/Close

Door
Paper has jammed in the feeding area of

the tray.
Clear the jam.
Paper Jam 1 Open/Close

Door
Paper has jammed in the fuser area.
Clear the jam.
Paper Jam 2 Check

Inside
Paper has jammed in the paper exit area.
Clear the jam.
3-9
Message
Meaning
Suggested solutions
Power Failure
Power has turned off then on and the

machine's memory has not been back up.
The job which you were trying to do before the power

failure must be completely re-done.
Replace Toner
The print cartridge installed is not a

genuine cartridge.
Replace the print cartridge with a new one.
Retry Redial?
The machine is ready to redial the most

recently dialed number.
You can press OK to immediately redial, or Stop/Clear

to cancel the redial operation.
Scanner locked
The scanner module is locked
Unlock the scanner and press

Stop/Clear.
Self Diagnostic LSU
The LSU (Laser Scanning Unit) in your

printer is checking some problems
detected.
Please wait a few minutes.
Self Diagnostic
Temperature
The engine in your machine is checking

some problems detected.
Please wait a few minutes.
Send Error (AUTH)
There is a problem in SMTP authentication. Configure the authentication setting.
Send Error (DNS)
There is a problem in DNS.
Configure the DNS setting.
Send Error (P0P3)
There is a problem in POP3.
Configure the POP3 setting.
Send Error (SMTP)
There is a problem in SMTP.
Change to the available server.
Send Error (Wrong

Config)
There is a problem on the network

interface card.
Configure your network interface card correctly.
[Stop Pressed]
Stop/Clear has been pressed during a fax

transmission.
Try again.
Toner Empty
The print cartridge has run out of toner.

The machine stops printing.
Replace the print cartridge with a new one.
Toner Low
The print cartridge is almost empty.
Take out the print cartridge and thoroughly shake it.

By doing this, you can temporarily re-establish
printing operations.
Tray 1
Paper Empty
There is no paper in the tray 1.
Load paper in the tray 1.
Tray 2
Paper Empty
There is no paper in the optional tray 2.
Load paper in the optional tray 2.
Nongenuine Toner A
STOP

genuine cartridge.
You can select Stop or Continue. It you do not select

any, the printer will work as stop is selected. If you
select stop, you cannot print until the genuine
cartridge is installed. However, you can still print any
kind of reports. It you select continue, you can keep
printing but the quality cannot be guaranteed and the
produce support is no longer provided. If you want to
change the selection, turn the printer off and on to
have this message appear again, and then re-select
stop or continue.
Nongenuine Toner
Replace Toner 1

genuine cartridge.
This message appears when you selected stop at the

Non Genuine Toner prompt. Install the genuine print
cartridge.
3-10
Message
Meaning
Suggested solutions
Nongenuine Toner
Replace Toner

genuine cartridge.

Non Genuine Toner prompt. Install the genuine print
cartridge.
Toner Exhausted A STOP
The life span of the print cartridge is

reached.
You can select either stop or continue. It you do not

select any, the printer will as stop is selected. If you
select stop, you cannot print until the genuine
cartridge is installed. If you select continue, you can
keep printing but the quality cannot be guaranteed,
and the product support is no longer provided. If you
want to change the selection, turn the printer off and
on to have this message appear again, and then reselect stop or continue.
Toner Exhausted Replace

Toner 1

reached.

Toner Exhausted prompt. Install the genuine print
cartridge.
Toner Exhausted Replace

Toner

reached.
This message appears when you selected continue at

the Toner Exhausted prompt. Install the genuine print
cartridge.
3-11
3-12
General Troubleshooting
In this chapter...
Procedure for Checking the Symptoms
Tech Mode
Paper Feeding Problems
Printing Problems (Malfunction)
Fax & Phone Problems
Copy Problems
Scanning Problems
Print Cartridge Service
Network Problems Troubleshooting
Abnormal Image Printing and Defective Roller
Chapter
Procedure for Checking the Symptoms

Before attempting to repair the printer first obtain a detailed description of the
problem from the customer.
Power On
Control Panel
ON?
No
- No Power
- Power Module error
- Main PBA error
- LCD Panel error
Yes
Ready or
Power save?
No
Yes
Indicate
Error Message
Yes
Refer to
Error Message
<Chapter 5>
No
Test Print
Printing
Quality is
Normal?
No
Refer to "Solution
of Image Problem"
Yes
END
4-2
s3300mfp-066
Tech Mode
How to Enter Tech Mode
In service (tech) mode, the technician can check the machine and perform
various test to isolate the cause of a malfunction.
While in Tech mode, the machine still performs all normal operations.
To enter the Tech mode

Menu
To enter the Tech mode, press Menu
3300 f 16
in sequence. The LCD briefly displays TECH, and the machine has entered
service (tech) mode.
Setting-up System in Tech Mode
Send Level
DTMF Level
Pause Time
Dial Mode
Modem Speed
Error Rate
Clear All Mem
Clear Counts
Switch Test
Modem Test
Dram Test
Rom Test
Pattern Test
Shading Test
All Report
Protocol
Configuration
Error Info
Usage Page
Component Check
Service Support
Supplies Info
Data Setup
SEND LEVEL
You can set the level of the transmission signal. Typically, the Tx level should
be under -12 dBm.
Caution
The Send Fax Level is set at the best condition in the shipment from factory.
Never change settings arbitrarily.
4-3
DIAL MODE
This function can choose dial method.
*Default: Dial (Dial/Pulse)
MODEM SPEED
You can set the maximum modem speed.
Communication is done with modem speed automatically set at lower speed
when communicating with a slower speed modem since communication is
done on the standard of the side where modem speed is low for transmission/
reception. It is best set 33.6 Kbps as default setting.
ERROR RATE
When the error rate is about exceed the set value, the Baud rate automatically
adjusts to 2400 bps.
This ensures that the error rate remains below the set value.
You can select the rate between 5% and 10%.
CLEAR ALL MEMORY

The function resets the system to factory default settings.
This function is used to reset the system to the initial value when the product
is functioning abnormally. All the values are returned to the default values, and
all the information, which was set by the user, will be erased.
Method
1. Select the [MEMORY CLEAR] at the TECH MODE.
2. Push the ENTER button.
3. Select you country. (There are four country groups. Refer to the table
below.)
4. Push the ENTER button then it will clear all memory.
Note
Always perform a memory clear after replacing the Control Board.
Otherwise, the system may not operate properly.
4-4
Country Group
USA/Canada
UK
Russia
South Africa
Country
USA/Canada
Mexico
Brazil
UK
Germany
France
Italy
Spain
Austria
Netherlands
Belgium
Portugal
Sweden
Norway
Denmark
Finland
Switzerland
Greece
Ireland
Turkey
Russia
India
Oman
Poland
Bangladesh
Kuwait
Morocco
Algeria
Pakistan
UAE
Bahrain
Sri Lanka
Saudi Arabia
Chile
Peru
Argentina
Hungary
Romania
Bulgaria
Czech
South Africa
Machine Test
Switch Test
Use this feature to test all keys on the operation control panel. The result is
displayed on the LCD window each time you press a key.
Modem Test
Use this feature to hear various transmission signals to the telephone line
from the modem and to check the modem. If no transmission signal sound is
heard, it means the modem part of the Control Board malfunctioned.
DRAM Test
Use this feature to test the machine's DRAM. The result appears in the LCD
display. If all memory is working normally, the LCD shows << OK >>
ROM Test
Use this feature to test the machine'S ROM. The result and the software
version appear in the LCD display.
FLASH VER: 1.00 V
ENGINE VER: 1.00 V
4-5
Pattern Test
Using this test pattern, you can check if the printer mechanism is functioning
properly. It is needed in the production progress. Service person doesn't need
to use it.
Shading Test
The function is to get the optimum scan quality by the specific character of the
CCD (Charge Coupled Device). If the copy image quality is poor, perform this
function to check the condition CCD unit.
When the scan unit becomes dirty, it can alter the shading value. If your copy
has black lines or is blurred, adjust the shading setting.
Method
1. Enter Tech mode.
2. Scroll to Machine Test and press Enter.
3. Scroll to Shading Test and press Enter.
4. Shading & Print appears on the bottom line; press Enter.
5. Print? appears in the top line, and Yes in the bottom line. Press Enter to
start the test. If you select No, the machine returns to Shading & Print.
6. The machine adjusts the shading value, then prints the result.
s3300mfp-166
4-6
Report
Protocol List
This list shows the sequence of the CCITT group 3 T.30 protocol during the
most recent sending or receiving operation. Use this list to check for send and
receive errors. If a communication error occurs while the machine is in TECH
mode, the protocol list will print automatically.
Other Item
This list provides a list of the user system data settings and tech mode
settings.
Component Check
s3300mfp-167
4-7
Paper Feeding Problems

Wrong Print Position
Printing begins when the paper is in the wrong position.
Check and Cause
Solution
A defective feed sensor actuator can

cause incorrect timing.
Replace the defective actuator.
Multi-Feeding
Multiple sheets of paper are fed at once.
Check and Cause
Solution
1. Solenoid malfunction (the solenoid

does not work properly).
1. Replace the solenoid if necessary.
2. Friction-pad is contaminated with

foreign matter. (oil.)
2. Clean the friction-pad with soft cloth

dampened with water.
3. The face of paper is smudged.
3. Use the smooth paper.
Paper rolled in the fuser

Paper rolled in the fuser 100.5 mm
Check and Cause
Solution
1. Contamination of the pressure roller or

heat roller.
(Background, Hot off set).
1. After disassembling the fuser, clean

contamination between the heat roller
and the thermistor and remove the
contamination of the pressure roller.
2. Check the claw of the fuser whether it

is deformed.
2. If there is heavy background, repair it

by the background troubleshooting
method.
3. Clean the surface of the heat roller with
IPA or water.
4. Check the warp or separation of the
print claw and the holder plate claw, and
then manage it.
4-8
Paper rolled in the OPC

Paper is rolled up in the OPC.
Check and Cause
Solution
1. Paper is too thin.
1. Recommend to use normal paper

thickness.
2. The face of paper is curled.
2. How to remove the rolled paper in the

OPC.
Remove the paper while turning the
OPC against the ongoing direction.
Clean fingerprints on the OPC gently
with soft cloth dampened with water, or
tissue.
Defective ADF
ADF (Automatic document Feeder) does not operate properly.
Check and Cause
Solution
1. Check if ADF rubber and HOLDER

rubber are damaged.
1. Replace the contaminated or damaged

part.
2. Check if the document sensors of ADF

Assembly (3 paper sensors) are normal.
2. If you cannot confirm the damaged

part with the naked eye, try replacing the
ADF Assembly.
4-9
Printing Problems (Malfunction)

Defective Operation (LCD WINDOW) Display
Strange characters are displayed on the Control Panel and buttons are not
operated.
Check and Cause
Solution
1. Clear the memory.
1. Try again after clearing the memory.
2. Check if OPE HARNESS is connected

to the Connection Board correctly.
2. After confirming that OPE HARNESS is

connected to the Connection Board
correctly, if it is so, then replace the OPE
Assembly and Control Board in
sequence.
Defective LCD Operation

Defective LCD Operation.
Check and Cause
Solution
1. Clear the memory.
1. The key is wrong itself or wrongly

assembled.
2. Listen for a click when pressing a key

on the Control Panel.
2. Even after the key has been replaced, it

is still wrong, try replacing the Control
Panel Assembly, then the Control Board
in sequence.
Fuser Gear not functioning due to melting

The Motor breaks away from its place due to gear melting away.
Check and Cause
Solution
1. Check the Heat Lamp.
1. Replace the Fuser.

2. Replace the Control Board.
3. Replace the SMPS.
Paper Empty
The paper empty status on the Control Panel is displayed even when paper is
loaded in the tray.
4-10
Check and Cause
Solution
1. Bending or deformation of the actuator

of the paper sensor.
1. Replace the defective actuator.

Paper Empty without indication

The paper empty status on the Control Panel is not displayed when the paper
tray is empty.
Check and Cause
Solution
1. Bending or deformation of the actuator

of the paper sensor.
1. Replace the defective actuator.

Door Open
Door open status is not indicated when print Door is open.
Check and Cause
Solution
1. The hook lever in the Front Cover may

be defective.
1. Replace the hook lever, if defective.
2. Check the Connector (CN1) and Circuit 2. Check the connection of the Door Open
of the Cover Switch on the Control Board. Switch socket.
3. Replace the Control Board or Door
Open Switch.
No Beep when the Door is open

Door open status does not come on even when the printer Door is open.
Check and Cause
Solution
Check the Connector (CN1) and Circuit of

the Cover Switch on the Control Board.
1. Check the 4 of the Door Open Switch

socket.
2. Replace the Control Board or Door
Open Switch.
Defective Motor operation

Main Motor is not driving when printing, and paper does not feed into the
printer, resulting Jam 0.
Check and Cause
Solution
1. Motor harness or sub PCB may be

defective.
1. Check the Motor harness, replace it, if

defective.
2. Replace the SMPS, if necessary.
4-11
No Power
When system power is turned on, the Control Panel LEDs do not come on.
Check and Cause
Solution
1. Check if the power input and SMPS

output are normal.
1. Replace the power supply cord or

SMPS.
2. Check for defective of LCD-Panel on

the front-cover if the LCD of Panel does
not appear after normal warming-up.
3. Replace the LCD-panel.
Vertical Line is Curved

When printing, a vertical line becomes curved.
Check and Cause
Solution
1. Check the stability of +24 V in the

Control Board linking with LSU.
1. Replace LSU.
4-12
Fax & Phone Problems

No Dial Tone
While Manual Dial button is pressed, there is no dial tone.
Check and Cause
Solution
1. Check if the telephone line cord is

connected to TEL LINE correctly.
1. If the telephone cord is normal but

there is no dial tone, then try to replace
the LIU B'd.
2. Check if the Manual Dial button makes

CLICK sound when pressed.
2. If you cannot hear the Manual Dial

CLICK sound, the Control Panel
Assembly may be defective. Try replacing
the Control Panel Assembly.
3. Check the connection of HARNESS

between the LIU and the Control Board.
3. Check the Speaker connection, and try

to replace it.
4. Check if the SPEAKER is connected

correctly.
4. Lastly, try to replace the Control Board.
Defective MF DIAL
The MF DIAL is not functioning.
Check and Cause
Solution
1. Check if the telephone line is

connected correctly.
2. While the Manual Dial button is
pressed, listen for a CLICK sound.
1. If you cannot hear the Manual Dial

CLICK sound, the Control Panel
Assembly may be defective. Try replacing
the Control Panel Assembly.
3. Check the connection of HARNESS

between the LIU and the Control Board.
2. If you can hear a CLICK sound, after

checking the connection of HARNESS
between the LIU and the Control Board,
replace the HARNESS.
3. If the problem persists, replace first
the LIU, then the Control Board.
Note
Product supports the MF DIAL type only.
4-13
Defective FAX FORWARD/RECEIVE

FAX FORWARD/RECEIVE is not functioning.
Check and Cause
Solution
1. Listen for a dial tone by pressing

Manual Dial.
1. If the MODEM testing is normal and

there is no dial tone, then replace the LIU
Board.
2. Listen for a RECEIVE tone while

MODEM testing in the TECH Mode.
2. If the MODEM testing is abnormal,

replace the Control Board.
Defective FAX FORWARD

RECEIVE is functioning, but FORWARD is not functioning or the received
data is corrupt.
Check and Cause
Solution
1. Check if there is NOISE when pressing

Manual dial.
1. If it makes NOISE while using Manual

Dial, replace or repair the telephone line.
2. Check the RECEIVE condition by trying

to forward a FAX to another fax machine
from the forwarding side FAX.
3. Check if the telephone line connected
to the Product is contaminated or gets
stripped off or down.
Defective FAX RECEIVE (1)

FORWARD is functioning, but RECEIVE is not functioning or the received
data is corrupt.
Check and Cause
Solution

Manual Dial.
1. If it makes NOISE while pressing

Manual Dial, replace or repair the
telephone line.
2. Check the RECEIVE condition by trying

to receive a FAX at another fax machine.
4-14

The received data is distorted or cut-off when printed.
Check and Cause
Solution

Manual Dial.
1. If it makes NOISE, rearrange the

telephone line. (Refer to Defective FAX
RECEIVE.)
2. Ask the forwarding side to check the

image quality of another machine
receiving a FAX.
2. Check if the FAX status of the

forwarding side is normal.

The phone is ringing continuously, but it cannot receive.
Check and Cause
Solution
Check if the RECEIVE Mode is TEL MODE

or FAX MODE.
Even when the RECEIVE Mode is changed

to FAX MODE, it cannot receive, then
replace the LIU and the Control Board in
sequence.

The received data is reduced by more than 50% when printed.
Check and Cause
Solution
Check the FAX status of the forwarding

side.
After checking the data of the forwarding

side, correct the FAX of the forwarding
side.
Defective Automatic Receiving

The automatic receiving function is not working.
Check and Cause
Solution
1. Check if the RECEIVE Mode is TEL

MODE or FAX MODE.
1. If the RECEIVE Mode is set to the TEL

MODE, reset it to the FAX MODE.
2. Even after the RECEIVE Mode is
changed to the FAX Mode, it cannot
receive, then replace the LIU and the
Control Board in sequence.
4-15
Copy Problems
White Copy
Blank page is printed out when in Copy mode.
Check and Cause
Solution
1. Check if the Scan-Cover is open.
1. Room light can pass through a thin

original.
2. Check shading profile.
2. Correct the shading profile in Tech

Mode.
Black Copy
Black page is printed out when in Copy mode.
Check and Cause
Solution
1. Check the CCD problem in Control

Board.
1. Check the CCD harness contact.

Mode.
Abnormal noise
There is noise when copying.
Check and Cause
Solution
1. Check the Scanner Motor for any

mechanical disturbance.
1. Check the right position of the Scanner

Motor, and check for any mechanical
disturbance in the CCD carriage.
2.Replace the Platen Assembly if noise is
from the Scanner. If noise persists,
replace Control Board.
4-16
Defective Image Quality

The copied image is light or defective.
Check and Cause
Solution

Mode.
2. Check the gap between original and

scanner glass.
2. A gap greater than 0.5 mm can cause a

blurred image.
3. Check print quality.
3. See Print troubleshooting.
Scanning Problems
Defective PC Scan
The PC Scan is not functioning.
Check and Cause
Solution
1. Check the USB Cable .
1. If the PC and the cable are not

connected properly, reconnect it.
2. Check if the driver is installed properly. 2. Send a test page from the PC.
3. Check if the copy function operates
normally.
3. If the copy function works, replace the

Control Board.
If copy function doesnt work, replace the
CCD Assembly and try again.
Defective Image Quality of PC Scan

The image PC scanned is not clear or it is defective.
Check and Cause
Solution
1. Check the waveform form by

performing a Shading Test in TECH
Mode.
1. If the CCD waveform is abnormal,

replace the CCD Assembly.
2. Check if the resolution is set too low in

PC Scan options. (Refer to User Guide.)
2. If the resolution is set too low, explain

to the customer how to set the resolution
or refer them to the User Guide.
4-17
Print Cartridge Service

Safekeeping of the Print Cartridge
Excessive exposure to direct light more than a few minutes may cause
damage to the cartridge.
Service for the Life of the Print Cartridge

If the printed image is light due to the life of the toner, you can temporarily
improve the print quality by redistributing the toner (Shake the print cartridge),
however, you should replace the print cartridge to solve the problem
thoroughly.
Redistributing Toner
When the print cartridge is near the end of its life, white streaks or light print
occurs. The LCD displays the warning message, Toner Low. You can
temporarily reestablish the print quality by redistributing the remaining toner in
the cartridge.
1. Open Front Cover.
2. Push down lightly on the cartridge and pull it out.
s3300mfp-072
Note
Help the environment by recycling your used print cartridge. Refer to
the recycling brochure shipped with the print cartridge for details.
3. Unpack the new print cartridge and gently shake it horizontally four or five
times to distribute the toner evenly inside the cartridge.
4-18
s3300mfp-073
4. Save the box and the cover for shipping. Slide the new print cartridge in
until it locks into place.
s3300mfp-074
5. Close the front cover.
s3300mfp-075
4-19
Print Cartridge Problems

Defect
Symptom
Cause & Check
Solution
1. If the image is light or unclean and

untidy Shake the print cartridge, then
recheck.
(1) NG: Weigh the print cartridge
(2) OK: Lack of toner, near end-of-life.
1. All of 1, 2, 3, 4:
(1) The weight of the print cartridge
at end-of-life: 800 g 20 g
(2) If image improved by shaking,
replace with a new print cartridge
after 50-100 sheets.
Some part of the

image is not printed.
2. Some part of image is not printed Shake the print cartridge, then
recheck.
(1) NG: Weigh the print cartridge, and
clean the LSU window with a cotton
swab, then recheck.
(2) OK: Lack of toner, near end-of-life.
2. If it improves after cleaning the

LSU window, then the print cartridge
is normal.
(Because of foreign substance on
the LSU window, the image has not
been printed completely.)
A tick tick noise

occurs periodically.
3. A tick tick noise occurs

periodically - Measure the interval,
and weigh the print cartridge.
3. If the cycle of noise is about 2

seconds, the toner inside the print
cartridge has been nearly exhausted.
(Purchase and replace with a new
print cartridge after printing about
200 sheets).
White vertical
stripes on all or part
of the output:
4. Weigh the print cartridge.
4.This is a phenomenon caused by

lack of toner; replace with a new
print cartridge.
Toner periodically
falls on the paper.
1. Toner contamination.
(1) Check the pattern of the toner
contamination.
(2) Check the appearance of both
ends of the print cartridge OPC drum.
1. If both ends of the OPC drum

are contaminated with toner:
Check the life of the print cartridge.
(In case of less than 1000 g, the life
may be expired.) or check the rate of
remain toner if remain toner is
below 10% the toner is almost
empty.
2. Check whether it could be
recycled.
3. If it cannot be recycled:
Replace the print cartridge.
Contaminated with
toner on prints partly
or over the whole
surface.
2. The center of the printed matter is

contaminated with toner.
(1) Check whether foreign substances
or toner are stuck to the terminal
(contact point) of the print cartridge.
(2) Check whether the state of the
terminal assembly is normal.
Light image and

The printed image
is light or unclean and
partially blank image
(At or near end-of-life.) untidy.
Toner Contamination
4-20
Defect
Symptom
Cause & Check
Solution
White/Black spots
Light or dark black

dots on the image
occur periodically.
1. If light or dark periodical black dots

occur, this is because the print
cartridge rollers are contaminated
with foreign substance or paper
particles.
(1) 37.7 mm interval: Charged
roller
(2) 75.5 mm interval: OPC cycle
1. In case of 1 above:
Run OPC Cleaning Mode Print 4-5
times repeatedly to remove. Remove
any foreign substance on the OPC
surface with a clean gauze
moistened with water to avoid
unnecessary damage to OPC.
Never use usual alcohol.
White spots occur

in the image
periodically.
2. If white spots occur in a black

image at intervals of 75 mm, or black
spots occur elsewhere, the OPC drum
is damaged or foreign substance is
stuck to the surface.
2. If spots remain after running OPC

Cleaning Mode Print 4-5 times.
: at intervals of 37.7 mm -Replace
the print cartridge.
: at intervals of 75.5 mm -Remove
foreign substance.
: Broken image Replace the print cartridge
according to carelessness.
3. If a black and white or graphic

image is partially broken at irregular
intervals, the transfer roller is at endof-life or the transfer voltage is
abnormal.
3. Replace the transfer roller

because the life of the transfer roller
in use has expired. (Check the
transfer voltage and readjust if
different.)
4-21
Defect
Symptom
Ghost & Image

Contamination
Solution
The printed image

1. The printed image is too light
is too light or dark, or or dark, or partially contaminated
partially contaminated black.
black.
(1) Check whether foreign substance or toner are stuck to the
terminal (point of contact) of the print
cartridge.
(2) Check whether the terminal
assembly is normal.
1. All of 1, 2, 3 above:
(1) Remove toner and foreign
substances adhered to the print
cartridge contact points.
(2) Clean the terminals on the frame
that make contact with the Print
Cartridge contacts.
(3) If one or more of the terminals is
jammed and/or not fully extended:
Remove the side plate that covers
the terminals (between the duplex
fan and the connection board).
Push the jammed terminal to free
it or, if necessary, carefully
disassemble then reassemble the
terminal and spring assembly.
Totally
contaminated black.
(Black image printed
out)
2. Totally contaminated black. (Black

image printed out)
(1) Check whether foreign substances
are stuck to the terminal (point of
contact) of the print cartridge and the
state of assembly. (Especially check
the charged roller terminal.)
2. In case of 2:
This phenomenon occurs when the
OPC drum is not electrically
charged. Clean the terminals of the
charged roller, then recheck it.
The density of print- 3. The printed image is dark and

outs is too dark and
ghost occurs.
ghost occurs.
(1) Check foreign substance attached
to the terminal
(point of contact) of the print
cartridge and the state of assembly.
(Especially check the developing
roller terminal.)
3. In case of 3:
It is a phenomenon as the
developing bias voltage of the print
cartridge. Clean the terminals of the
developing roller, then recheck it.
4-22
Cause & Check
Network Problems Troubleshooting

General Problems
Problem
Solution
System does not function with

some wrong values entered by
mistake while configuring.
Possibly the network parameters are corrupted.

Restart the system and set to factory defaults on the
printer front panel or on your computer using CWIS.
Print server does not print

using TCP/IP protocol.
1. Check whether TCP/IP protocol is installed in

your PC.
2. Check whether your PC is on the same network
with print server.
Macintosh Problems
Problem
Solution
The printer name is not

displayed in the Chooser.
1. Make sure the printer is connected to network

correctly.
2. Make sure the printer is configured in CWIS using
the new name.
3. After turning on the printer, wait 3 minutes, then
check it again.
4. Make sure that your Macintosh is connected to the
network through Ethernet.
5. When the Macintosh and network printer are in the
same network, check above items again. Otherwise
check whether the router can support AppleTalk
protocol. If the router can not support the AppleTalk
protocol, then ask the network manager to solve this
problem.
The printer drops letters.
1. Make sure the PS option is installed in your printer

correctly.
2. Make sure the SIMM provided with PS option is
installed correctly. Check that the total memory is 12
MB by printing a self-test page.
Problem
Solution
The print server name is

displayed, but the test
page is not printed.
Select the Network menu from the front panel menus.

Check that the test page is printed. If the Network menu
is not displayed, or the test page is not printed, turn off
the printer, then turn it back on.
Windows Problems
4-23
Problem
Solution
Firmware upgrade process An IP address should be assigned to upgrade the

is completed. But
Firmware. Make sure that IP address is entered in Print
upgrading is not executed. Server. If an IP address is not entered, reassign it and
try again.
4-24
Problem
Solution
The printer does not print.
Try Add a Port.
Abnormal Image Printing and Defective Roller

If abnormal image prints periodically, check the parts shown below.
2
3
s3300mfp-169
1. OPC Drum
5. Transfer Roller
2. Charge Roller
6. Heat Roller
3. Supply Roller
7. Pressure Roller
4. Developing Roller
8.
No Roller
Abnormal image period Kind of abnormal image
OPC Drum
75.5 mm
White spot, Block spot
Charge Roller
37.7 mm
Black spot
Supply Roller
53.2 mm
Horizontal density band
Develop Roller
39.2 mm
Horizontal density band
Transfer Roller
47.1 mm
Black side contamination/transfer fault
Heat Roller
88.9 mm
Black spot and fuser ghost
Pressure Roller 101.3 mm
Black side contamination
4-25
4-26
Print-Quality
Troubleshooting
In this chapter...
Print-Quality Problems Overview
Checklist Before Troubleshooting Print-Quality
Print-Quality Specifications
Print-Quality Troubleshooting
Chapter
Print-Quality Problems Overview

Print-quality defects can be attributed to printer components, consumables,
media, internal software, external software applications, and environmental
conditions. To successfully troubleshoot print-quality problems, eliminate as
many variables as possible. The first step is to generate prints using
information pages embedded in the printer on laser paper from the approved
media list. Refer to the Supported print media types and sizes list in the
Phaser 3300MFP User Guide for supported and specialty media that have
been tested and approved for use in the Phaser 3300MFP. Use paper from a
fresh ream that is acclimated to room temperature and humidity.
If the print-quality defect is still present when printing on approved media from
an unopened ream of paper, then investigate software applications and
environmental conditions.
Check the temperature and humidity under which the printer is operating.
Compare this to Operating Environment on page 5-7. Extreme temperature
and humidity can adversely affect the xerographic and fusing characteristics
of the printer.
When analyzing a print-quality defect, determine if the defect is repeating or
random occurrence. Continuous defects in the process direction, such as
Voids and Lines, are the most difficult to diagnose. Inspect the visible surfaces
of all Rollers for obvious defect. If no defects are found, replace the Print
Cartridge, Transfer Roller, Fuser, and Laser Unit one at a time until the defect
is eliminated.
Defects Associated with Specific Printer Components

Some print-quality problems can be associated with specific assemblies; the
most common problems and the associated assemblies are listed in this
section. Refer to the specific print-quality troubleshooting procedure for detail
information.
Laser Unit
Dark or Black Image on page 5-13
Vertical White Line on page 5-10
Transfer Roller
5-2
Uneven Density on page 5-13
Background on page 5-14
Ghost (1) on page 5-14
Vertical Black Line and Band on page 5-10
Stains on the front of the page on page 5-16
Stains on back of the page on page 5-16

Fuser
Stains on back of the page on page 5-16
Print Cartridge
Light Image on page 5-12
Dark or Black Image on page 5-13
Uneven Density on page 5-13
Background on page 5-14
Vertical Black Line and Band on page 5-10
Horizontal Black Band on page 5-11
Black/White Spot on page 5-12
Stains on the front of the page on page 5-16
Blank Page Print Out (1) on page 5-17
Blank Page Print Out (2) on page 5-17
5-3
Checklist Before Troubleshooting Print-Quality

Checking the Printer Condition
Toner
Low toner can cause print-quality problems, such as Fading, Streaking, White
Lines, or Dropouts. Print a small document from different software
applications to replicate the problem and check the amount of toner available.
If the toner is low, you can extend the Print Cartridge life by removing the Print
Cartridge (page 8-18) from the printer, and gently shake the Print Cartridge
from side-to-side to distribute toner.
s3300mfp-073
Cleaning
Paper, toner, and dust particles can accumulate inside the printer and cause
print-quality problems such as Smearing or Toner Specks. Clean the inside of
the printer to prevent these problems.
5-4
Checklist Before Troubleshooting Image Quality

Check the following items prior to performing troubleshooting. These
procedures may help to resolve the problems without troubleshooting the
printer.
1. Clean the Laser Unit window using a Q-tip or a dry, lint-free cloth to wipe
the window.
s3300mfp-195
2. Check the Transfer Roller for damage.
Characters have jagged or uneven edges.
nthemum xx
nthemum
Chrysanthemum x morifolium
Chrysanthemum
nthemum x morifolium
Fuzzy Text
a. If you are using downloaded fonts, verify that the fonts are supported
by the printer, the host computer, and software application.
b. From the Start menu, go to Settings > Printers and Faxes.
c. Select Phaser 3300MFP/Phaser 3300MFP PCL6. Right click on the
printer icon and select Printing Preferences.
d. Click the Graphic tab. Under Image Mode, select Text
Enhancement. Click OK.
5-5
The job prints, but the top and side margins are incorrect.
Image Not Centered
a. Ensure the Media Size settings in the Tray Settings are correct.
b. Ensure the margins are set correctly in your software application.
c. Perform internal test prints (i.e., printers Demo Page, etc.,) and
evaluate the prints.
Printing on both ends of the transparencies is faded.

This occurs when the printer is operating at a location where relative
humidity reaches 85 or more.
Light Print on Transparency
a. Adjust the humidity or relocate the printer to an appropriate

environment.
5-6
Print-Quality Specifications
The Print-Quality specifications are provided as follows.
Operating Environment
Temperature: 10 C - 32 C (50 F - 90.0 F)
Humidity: 30 - 70% RH optimum, 20 - 80% RH maximum
Note
Defects may occur due to condensation after around 30 minutes if the
printer is turned On in a critical environment such as 85% at 10 C
(50 F).
Quality Paper
The print-quality is best when quality paper is fed from the tray. The print
quality is evaluated on the maximum size of each standard paper.
Color Print Quality: Xerox-brand Color XPressions paper
Black and White Quality: Xerox-brand 4200 paper
Paper Condition
Paper should be fresh and stored in the operating environment for 12 hours
before use for printing.
Printer Condition
The specified print quality is guaranteed with the printer in specified normal
environmental condition.
5-7
Print-Quality Defect Definitions
The following table lists the print-quality defect corrective procedure, their
definition, and the page where each corrective procedure is provided.
Defect
Page
Definition
Light Image
The overall image density is too light.
page 5-12
Dark or Black Image
The entire image area is black.
page 5-13
Uneven Density
Print Density is uneven between the left and

right sides.
page 5-13
Background
Light or gray dusting contamination appears on

all or most of the page.
page 5-14
Ghost (1)
There is ghosting at 75.5 mm intervals from the

OPC Drum.
page 5-14
Ghost (2)
There is ghosting at 75.5 mm intervals on the

whole print.
page 5-15
Ghost (3)
There is ghosting at 62.8 mm and 77.6 mm

intervals.
page 5-15
Ghost (4)
5-8
page 5-15
Vertical White Line
There are faded or completely non-printed lines

along the page of the paper travel from the
leading edge to the trailing edge.
page 5-10
Vertical Black Line

and Band
There are faded or black lines along the page in

the direction of the paper travel from the leading
edge to the trailing edge.
page 5-10
Horizontal Black
Band
There are black lines running parallel with the

leading edge of the print.
page 5-11
Black/White Spot
The toner image is not completely fused to the

paper. The image easily rubs off.
page 5-12
Stains on the front

of the page
The background of the front of the page is

stained.
page 5-16
Stains on back of the The background of the back of the page is

page
stained.
page 5-16
Blank Page Print Out

(1)
The entire image area is blank.
page 5-17
Blank Page Print Out

(2)
The entire image area is blank. One or several

blank pages are printed.
page 5-17
Repeating Defect Measurement

When horizontal lines and/or spots occurs periodically, it is possibly caused by
a defect on a particular roller. Measure the interval of the defect on the test
print and check the relation to the roller in the table. The interval does not
necessarily match the circumference of the roller.
If abnormal image prints periodically, check the parts shown below.
2
3
s3300mfp-169
No Roller
Abnormal
image
period
Kind of
abnormal
image
OPC Drum
75.5 mm
White spot,
Black spot
Print Cartridge
Charge Roller
37.7 mm
Black spot
Print Cartridge
Supply Roller
53.2 mm
Horizontal
density band
Print Cartridge
Developing
Roller
39.2 mm
Horizontal
density band
Print Cartridge
Transfer Roller
47.1 mm
Black side
contamination
/transfer fault
Transfer Roller
Heat Roller
88.9 mm
Black spot and Fuser

fuser ghost
Pressure Roller 101.3 mm
Black side
contamination
Part to
replace
Parts List
Fuser
5-9
Vertical Black Line and Band

Straight thin black vertical line occurs in the printing.
Dark black vertical band occur in the printing.
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Check and Cause
Solution
Damaged develop roller in the print

cartridge.
Deformed Doctor-blade.
If causes 1 and 2 occur in the print

cartridge, replace the print cartridge and
try to print out.
Scratched surface of the charge roller in

Replace the transfer roller if occurred as

No. 3.
Partial depression or deformation on the

surface of the transfer roller.
Vertical White Line

White vertical voids in the image.
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Check and Cause
Solution
Foreign matter stuck onto the window

or internal lenses of LSU mirror.
Foreign matter or toner particles

between the developer roller and blade.
(If the print cartridge is at or near endof-life, white lines or light image occur
in front of the image.)
It may occur when a burr and foreign
substances are on the window of the
print cartridge frame.
Remove the foreign matter and burr of

the exposure window. (Print Cartridge)
If the fuser is defective, voids occur

periodically at the top of a black image.
Open the front cover and check ribs that

correspond to the position of the voids.
Remove if found.
Foreign matter stuck onto the window:

Clean the LSU window with
recommended cleaner (IPA) Clean the
window with a clean cotton swab.
Foreign matter in the LSU: Open the
cover of LSU and clean with a cotton
swab on the surface of the reflex mirror.
If the problems are not solved, replace

5-10
Horizontal Black Band

Dark or blurry horizontal stripes occur in the printing periodically.
(They may not occur periodically.)
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Check and Cause
Solution
Bad contacts of the voltage terminals to

print cartridge.
Clean each voltage terminal of the

Charge, Supply, Develop and Transfer
roller.
(remove the toner particles and paper
particles)
The rollers of print cartridge may be

stained.
Charge roller = 37.7 mm
Supply roller = 53 mm
Develop roller = 39 mm
Transfer roller = 45.3 mm
Clean the right Gear that has a relatively

small gap of the teeth in the OPC.
If the malfunction persists, replace the

print cartridge.
5-11
Black/White Spot
Dark or blurry black spots occur periodically in the printing.
White spots occur periodically in the printing.
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Check and Cause
Solution
If dark or blurry black spots occur

periodically, the rollers in the Print
Cartridge may be contaminated with
foreign matter or paper particles.
(Charge roller: 37.7 mm interval
OPC drum: 75.5 mm interval)
Run OPC cleaning Mode Print and run

the Self-test 2 or 3 times.
If faded areas or voids occur in

a black image at intervals of 75.5 mm,
or black spots occur elsewhere, the OPC
drum surface is damaged.
In case of 75.5 mm interval

unremovable in 1, cleanly remove
foreign substances stuck on the OPC
location equivalent to black spots and
white spots with a dry duster.
If a black image is partially broken, the

transfer voltage is abnormal or the
transfer roller's life has expired.
The transfer roller guarantees 70.000

sheets printing. If the roller's life is
expired, replace it.
In case of 37.7 mm interval
unremovable in 1, take measures as to
replace the print cartridge and try to
print out.
Clean the inside of the set against the
paper particles and foreign matter in
order not to cause the trouble.
Light Image
The printed image is light, with no ghost.
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer
5-12
Check and Cause
Solution
Check if the Toner Save Mode is off.
Set Toner Save Mode to OFF.
Developer roller is stained when the

print cartridge is near end of life.
Replace the print cartridge and try to

print out.
Ambient temperature is below 10 C.
Wait 30 minutes after printer is powered

on before you start printing.
Bad contact caused by the toner stains

between the high voltage terminal in the
HVPS and the one in the set.
Clean up the contaminated area by the

toner.
Abnormal output from the HVPS.
Replace the HVPS if the problems are

not solved by the above four directions.
Dark or Black Image

The printed image is dark.
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Check and Cause
Solution
No charge voltage in the Control Board.
Clean the high voltage charge terminal.
Charge voltage is not turned on due to

the bad contacts between power supply
in the side of the Print Cartridge and
charge terminal of HVPS.
Check the state of the connector which

connects the Control Board and HVPS.
If the solutions above did not correct the

problem, replace the HVPS.
Uneven Density
Print density is uneven between left and right.
Check and Cause
Solution
The pressure force on the left and

right springs of the transfer roller is not
even.
The springs are damaged.
The transfer roller is improperly
installed.
The transfer roller bushing or holder
is damaged.
Replace both the left and right Spring

Holder.
The life of the Print Cartridge has

expired.
Problem with the print cartridge, replace

the print cartridge and re-run the job.
The toner level is not even on the

developer roller due to the bad blade.
Problem with the print cartridge, replace

5-13
Background
Light dark background appears in whole area of the printing.
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Check and Cause
Solution
Recycled paper has been used.
Quality is not guaranteed when using

recycled paper.
The life of the Print Cartridge has

expired.
Does the Transfer Roller rotate

smoothly?
Clean the bushing on the transfer roller.
The HVPS is normal?
Replace the HVPS.
Ghost (1)
Ghost image occurs at 75.5 mm intervals of the OPC drum on the output.
5-14
75.5 mm
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Check and Cause
Solution
Bad contacts caused by contamination

from toner particles between high
voltage terminal in the main body and
the electrode of the Print Cartridge.
Clean the contaminated terminals.
Bad contacts caused by contamination

from toner particles between high
voltage terminal in the main body and
the one in the HVPS board.
Problem in the print cartridge. Replace

The life of print cartridge is expired.
Replace the Control Board if not solved

by the previous suggestions.
Transfer roller life (70.000 sheets) has

expired.
If not solved by the previous suggestion,

check the transfer roller lifetime and
replace it.
Abnormal low temperature

(below 10 C).
Wait about 1 hour after power on before

using printer.
Damaged cleaning blade in the print

cartridge.
Problem in the print cartridge, replace

the print cartridge and try to print out.
Ghost (2)
Ghost image occurs at 75.5 mm intervals of the OPC drum on the output
when printing on card stock or transparencies using manual feeder.
Solution
When printing on card stock thicker than

normal paper or transparencies, higher
transfer voltage is required.
Select 'Thick Mode' on paper type menu

from the software application. After use,
return to the original Mode.
75.5 mm
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Check and Cause
Ghost (3)
White ghost image occurs in the black image printing at 35.2 mm intervals.
32mm
Digital
Digital Printer
Printer
Digital
Digital Printer
Printer
Check and Cause
Solution
The life of the print cartridge may be

expired.
Problem in the print cartridge. Replace

The abnormal voltage and bad contact of

the terminal of the developing roller.
Check the approved voltage of the

supply roller and contact of the terminal
and adjust if necessary.
Digital
Digital Printer
Printer
Ghost (4)
Ghost occurs at 88.9 mm intervals.
88.9 mm
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Check and Cause
Solution
The temperature of the fuser is too high.
Caution: Handle the heat roller carefully

to avoid deforming the roller.
Allow the Fuser to cool at least 5
minutes.
1. Disassemble the fuser.
2. Remove the contaminated toner
particles on the roller.
3. Clean the foreign matter between
thermistor and heat roller.
5-15
Stains on the front of the page

The background on the face of the printed page is stained.
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Check and Cause
Solution
Toner leakage due to improperly sealed

print cartridge.
If the Transfer Roller is contaminated,

stains on the face of page will occur.
If the Transfer Roller is contaminated,

replace it.
Stains on back of the page

The back of the page is stained at 47.1 mm intervals.
Check and Cause
Solution
Transfer Roller is contaminated.
Replace the Transfer Roller if

contaminated severely.
Pressure roller is contaminated.
Disassemble the fuser and clean the

heat roller and pressure roller).
Check the area between the heat roller
and Thermistor. Clean the area if
contaminated.
Digital
Digital Pri
Digital Printer
Digital Printer
Digital Printer
5-16
Blank Page Print Out (1)

Blank page is printed.
Check and Cause
Solution
Bad ground contacts in OPC and/or print

cartridge.
Remove contamination on the terminals

of the print cartridge and the printer.
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Blank Page Print Out (2)

Blank page is printed.
One or several blank pages are printed.
When the printer turns on, several blank pages print.
Check and Cause
Solution
Bad ground contacts in OPC and/or print

cartridge.
Remove contamination on the print

cartridge terminals.
If not solved by the above suggestions,
replace the Control Board.
Turn the power off, delete the print job
on the computer, and try printing again.
5-17
5-18
Adjustments and
Calibrations
In this chapter...
Altitude Adjustment
Note
The Altitude Adjustment might not be available for the Phaser 3300MFP
immediately after product launch. If the adjustment is not available as
described in these procedures, verify that the machine has the most
current version of firmware installed.
Chapter
Adjustments and Calibrations
Altitude Adjustment
Print Quality is affected by atmospheric pressure, which is determined by the
location of the printer above sea level. The following information contains
instructions and specifications for adjusting altitude information for the Phaser
3300MFP.
Note
Verify that the Phaser 3300MFP printer driver has been installed.
Altitude Specifications
Prior to performing the altitude adjustment procedure, determine the altitude
location of the printer and the appropriate value to be adjusted for the printer.
Value
1
High
2,500 m
Plain
3
4
6-2
s3300mfp-209
Printer Settings Utility Method (USB Connection Only)

1. From the Start Menu, select Programs > Xerox Phaser 3300MFP >Printer
Settings Utility.
2. The Printer Settings Utility window is displayed.
a. In the left column, select Setting.
b. In the right column, select Altitude Adjustment.
c. Under Altitude Adjustment window, from the pull-down menu, select
the appropriate altitude information for the printer.
d. Click the Apply button to change the altitude information.
e. Click the Exit button to close the Printer Settings Utility window.
6-3
6-4
Cleaning and Maintenance

In this chapter...
Service Maintenance Procedure
Cleaning
Maintenance
Software Maintenance
Flash Upgrade
Resetting Firmware
Chapter
Service Maintenance Procedure

Perform the following procedures whenever you check, service, or repair a
printer. Cleaning the printer, as outlined in the following steps, assures proper
operation of the printer and reduces the probability of having to service the
printer in the future.
The frequency of use, Average Monthly Print Volume (AMPV), type of media
printed on, and operating environment are factors in determining how critical
cleaning the machine is and how often it is necessary. Record the number of
sheets printed.
Recommended Tools
Toner vacuum cleaner
Clean water
Clean, dry, lint-free cloth
Black light-protective bag
Cleaning
Perform the following general cleaning steps as indicated by the printers
operating environment.
Warning
Never apply alcohol or other chemicals to any parts of the printer. Do not use
aerosol cleaners; they may be explosive and flammable under certain
conditions.
Caution
Never use a damp cloth to clean up toner. If you remove the Print Cartridge,
place it in a light-protective bag or otherwise protect it as exposure to light can
quickly degrade performance and result in early failure.
1. Record number of sheets printed.
2. Print several sheets of paper to check for problems or defects.
3. Turn the printer power Off and disconnect the power cord.
4. Remove the Print Cartridge, Transfer Roller, Fuser, Duplex Unit, Side
Covers, and Rear Cover before cleaning.
5. Remove the Top Cover and clean the Main Fan to remove excess dust.
6. Ensure that all cover vents are clean and free of obstructions.
7. Remove any debris or foreign objects from the Print Cartridge, Fuser,
Transfer Roller, Duplex Unit, and inside of the printer.
7-2

8. Remove and clean the paper trays.
9. Clean all rubber rollers with a lint-free cloth slightly dampened with cold
water.
Cleaning the Print Cartridge
Caution
Do not expose the Print Cartridge to light for more than 5 minutes. Cover the
Print Cartridge to avoid damage.
1. Open the Front Cover.
2. Use a dry lint-free cloth to wipe any dust and/or spilled toner from the
Print Cartridge area. Remove any paper debris from the area.
s3300mfp-205
7-3
Cleaning the Laser Unit
Caution
2. Remove the Print Cartridge (page 8-18).
Note
It may be difficult to locate the strip of glass on the Laser Unit.
1. Use a Q-tip to wipe the long strip of glass of the Laser Unit.
s3300mfp-195
7-4
Maintenance
RIP (Repair, Inspect, and Prevent) Procedure
Perform these routine maintenance procedures during the course of servicing
the printer.
Clean the Feed Rollers, Exit Rollers, and Guides; replace if necessary.
Remove and clean the paper trays.
Print a Configuration and Error History pages; diagnose, and repair any
problems as indicated.
Check the printer engine and image processor firmware fans; if

necessary, clean (dust or vacuum) these areas.
Check cleanliness of the interior and exterior, including fans; if necessary,

clean (dust or vacuum) these areas.
Review proper printer operation using a customer file, if possible. Check

with the customer regarding any special applications they may be using.
Review with the customer all work that was performed and discuss proper
printer care.
7-5
Software Maintenance
Clearing the Memory
You can selectively clear information stored in the machine's memory.
1. Press Menu on the control panel and scroll left or right to System Setup;
press Enter.
2. Scroll left or right until Clear Setting appears on the bottom line; press
Enter.
The first available menu item, All Settings displays on the bottom line.
There are some items to be displayed on the LCD.
3. Scroll left or right until you see the item you want to clear.
4. Press Enter. The selected memory is cleared and the display asks you to
continue clearing the next item.
5. To clear another item, press Enter and repeat steps 3 and 4
To return to Standby mode, press Stop/Clear.
You can selectively clear information stored in the machine's memory for the
following items:
Clear All Mem.: Clears all of the data stored in the memory and resets all of
your settings to the factory default.
Paper Setting: Restores all of the Paper Setting options to the factory default.
Copy Setup: Restores all of the Copy Setup options to the factory default.
Fax Setup: Restores all of the Fax Setup options to the factory default.
Fax Feature: Cancels all of the scheduled fax jobs in the machine's memory.
As below item you can selectively clear information stored in your machine's
memory.
Advanced Fax: Restores all of the Advanced Fax setting options to the factory
default.
Sound/Volume: Resets the sound and volume settings to the factory default.
Machine Setup: Resets all of the system settings, such as the machine ID, date
and time, display language and save modes, to the factory default.
Sent Report: Clears all records of your sent faxes.
RCV Report: Clears all records of your received faxes.
Phone Book: Clears the one-touch, speed and group dial numbers stored in the
memory.
7-6
Flash Upgrade
There are two methods for upgrading firmware, USB and Network.
1. Down load the applicable files from the Xerox support web site. Unzip
(decompress) the files.
2. Be sure your appropriate firmware updating option (Network or USB) is
available and connected.
3. Reboot the printer.
USB Connection
This method uses the Laser MFP Firmware Utility to upgrade the firmware
over a USB connection.
1. Connect PC and Printer with a USB Cable.
2. Start the Laser MFP Firmware Update Utility executable file.
3. Verify that Local (USB) is selected, then click the F/W Update button.
4. Check the Control Panel display to verify that it reads Flash Upgrade
The messages on the display change as the update progresses.
5. The firmware file is transmitted to Printer automatically and printer
initializes when finished. The process can take several minutes to
complete.
6. Print a Configuration page and verify the firmware information.
7-7
Network Connection
This method uses CentreWare IS to upgrade the firmware over the network
connection.
1. Ensure the printer is connected to the computer with a network
connection.
2. Verify that you have downloaded the *.fls file.
5. The CentreWare IS window is displayed.
6. Click the Print button.
7. On the left side, click File Download.
7-8

8. Click the Browse button and locate the *.hd file on your computer.
Select the *.hd file and click Open.
9. Click the Blue button to start the firmware update process.
10. A status window is displayed.
11. Messages on the Control Panel display follow the progress of the update
as the printer proceeds through the firmware update. The update is
complete when the printer initializes and returns to Ready.
12. Click OK to close the status window when the firmware upgrade is
complete.
13. Print a Configuration page and verify the firmware information.

7-9
Resetting Firmware
USB Connection
1. Ensure the printer is connected to the computer with a USB connection.
2. Verify that you have downloaded the reset_xerox.Lt file.
3. At the DOS Prompt, verify that youre at the root directory of the files. Type
usblist2 reset_xerox.Lt and press Enter.
4. On the Control Panel, messages reveal the status of the update. When
the update is complete, a Configuration page is printed.
5. Verify the Firmware version and the Total Page Count is 0 pages.
6. Turn the printer power Off and back On.
Restoring Printer Setting and Network Setting (Network Connection)

Two Restore options are available for the Phaser 3300MFP: Restore Printer
Default and Restore Network Default.
Restore Printer Default This function restores all printer related settings
(Power Save, Print Mode Settings, PCL, PostScript, Epson Settings,
Troubleshoot, Margins).
Restore Network Default This function restores all network related

settings (all non-printer related settings in CentreWare IS).
1. Ensure the printer is connected to the computer with a network

connection.
4. The CentreWare IS window is displayed.
5. Click the Properties link.
7-10

6. The About Printer page is displayed. On the left side, expand General,
and click Resets.
7. The Resets window is displayed. Select the appropriate option to restore

the printer information.
8. Click Restore Defaults.
7-11

9. The Microsoft Internet Explorer window is displayed confirming
restoring the Printer Default/Network Default information. Click OK.
Printer Default
Network Default
10. For Restoring Network Default, a message window is displayed. Click OK.
11. The Completion window is displayed. Click OK to close the window.
12. The printer is turned Off.

13. Turn On the printer.
7-12
Service Parts Disassembly

In this chapter...
Overview
Maintenance Items and Consumables
Covers
Duplex
Paper Feeder
Scanner Assembly
Xerographics
Drive
Electrical
Options
Chapter
Overview
This section contains the removal procedures for field-replaceable parts of the
printer listed in the Parts List. In most cases, the replacement procedure is
simply the reverse of the removal procedure. In some instances, additional
steps are necessary and are provided for replacement of the parts. For
specific assemblies and parts, refer to the Parts List in Section 9.
Note
Always use the correct type and size screw. Using the wrong screw can
damage tapped holes. Do not use excessive force to remove or install
either a screw or a printer part.
The procedures are organized by the consumer replacement parts and
functions of the printer.
Print Cartridge (page 8-18)
Tray Holder Pad (page 8-16)
Transfer Roller (page 8-8)
Pick-Up Roller (page 8-9)
Fuser (page 8-10)
Product Assembly
8-2
Covers (page 8-19)
Duplex (page 8-35)
Paper Feeder (page 8-36)
Scanner Assembly (page 8-47)
Xerographics (page 8-61)
Drive (page 8-63)
Electrical (page 8-68)
Options (page 8-79)
Standard Orientation of the Printer

When needed, the orientation of the printer is called out in the procedure as
an aid for locating the printer parts. The following illustration identifies the
Front, Rear, Left, and Right sides of the printer.
Back
Left
Right
Front
s3300mfp-188
Preparation
Before you begin any removal and replacement procedure:
1. Wear an Electrostatic Discharge wrist strap to help prevent damaging to
the sensitive electronics of the printed circuit boards.
2. Turn the printer power Off and disconnect the power cord from the wall
outlet.
3. Disconnect all computer interface cables from the printer.
4. Remove Tray 1.
Caution
Do not expose the Print Cartridge to light for more than 5 minutes. After
removal, cover the Print Cartridge to minimize the amount of light striking the
Print Cartridge. Prolonged exposure to light significantly reduces Print
Cartridge performance.
6. Remove the Print Cartridge (page 8-18).
8-3

Note
Names of parts that appear in the removal and replacement procedures
may not match the names that appear in the Parts List. For example, a
part called the Registration Chute Assembly in a removal procedure may
appear on the Parts List as Assembly Registration Chute.
Note
When performing a removal procedure, ignore any prerequisite procedure
for parts already removed.
Caution
Many parts are secured by plastic tabs. DO NOT over flex or force these
parts. DO NOT over torque the screws threaded into plastic parts.
Warning
Unplug the AC power cord from the wall outlet before removing any printer
part.
Laying the Unit on its Back

Several of the procedures recommend laying the unit on its back to make the
procedure easier to perform. When laying the machine on its back, be sure to:
8-4
Disconnect the power and network cables from the unit.
Remove the Duplex Unit (page 8-35)
Remove the ADF Assembly (page 8-47)
Remove the 250-sheet Feeder option if one is installed.
Notations in the Disassembly Text
The notation (item X) points to a numbered callout in the illustration

corresponding to the disassembly procedure being performed.
The notation PLX.X.X indicates that this component is listed in the Parts
List.
Bold arrows in an illustration show direction of movement when removing

or replacing a component.
The notation (tap, plastic, 10 mm) or (metal, 6 mm) refer to the type of
screw being removed.
Note
Provides information specific to the replacement of parts or
assemblies.
Caution
Use care when installing self-tapping screws in plastic. To properly start the
screw in plastic, turn the screw counter-clockwise in the hole until you feel the
screw engage the threads, then tighten as usual. Failure to properly align or
over tighten the screw can result in damage to previously tapped threads.
Always use the correct type and size screw. Using the wrong screw can
damage tapped holes. Do not use excessive force to remove or install either a
screw or a printer part.
8-5

Maintenance items include the ADF Pickup Roller, ADF Rubber Pad, Transfer
Roller, Fuser, Pick-Up Roller, and Tray Rubber Pad. Except for the Fuser, all
the Maintenance Items are customer-replaceable. The Print Cartridge is the
one Consumable item.
ADF Pickup Assembly (PL 13.0.4)

1. Open the ADF Cover, as shown below.
s3300mfp-186
2. Lift the tab to release the bushing, and rotate it as shown below until it is
straight up and the bushing is free in the slot.
3. Lift the Pick Up Assembly out of the ADF housing.
Bushing
s3300mfp-044
8-6
ADF Rubber Pad (PL 13.0.3-2)

1. Remove the ADF Pickup Assembly. (See the previous procedure.)
2. Swing the rubber pad assembly up on its pivots, then squeeze the sides
of the assembly to release the pivots from the housing as shown.
ADF Rubber Pad
s3300mfp-187
8-7
Transfer Roller
To remove the Transfer Roller:
1. Push the TR Holder toward the rear of the machine to release the right
end of the roller shaft.
2. Slide the roller to the right just enough to release the left end of the roller
shaft; remove the roller from the machine.
2
1
TR Holder
s3300mfp-065
Note
Avoid touching the rubber part of the Transfer Roller to prevent
contamination of the surface. Hold the ends of the Transfer Roller
shaft when replacing the roller.
8-8
Pick Up Roller (PL3.0.3-9)

1. Take out the Cassette.
s3300mfp-120
2. To remove the Pick Up Roller Assembly, first lift the notch attached to the
Pick Up Roller Assembly from the Shaft, then slide the Pick Up Roller
Assembly from left to right and it will be released completely, as shown
below.
Pick Up Roller
s3300mfp-121
8-9

3. To remove the Shaft, first release the locker and slide the Shaft from left to
right, then lift the notch attached to the Cam so that it's released from the
Shaft. Then release the Bush from the Shaft and remove the Shaft from
the Duplex Guide Housing, as shown below.
Shaft
Cam
Bush
4
1
Lock
s3300mfp-122
Fuser Assembly (PL3.0.61)

1. Open the face up cover and open the fuser output guide.
2. Remove the four screws securing the Fuser Assembly, then pull the Fuser
Assembly out of the frame.
s3300mfp-015
8-10

3. Release the CON Harness and REC Harness from the Thermostat and
then remove the three screws securing the Thermostat and remove it.
CON Harness
REC Harness
s3300mfp-016
4. To remove the halogen lamp, release the REC harness and CON harness
from both sides of the fuser. Remove 2 screws, then carefully slide the
halogen lamp out of the fuser.
s3300mfp-203
8-11

5. Remove two screws, then the Fuser Harness Connector.
Input Guide
s3300mfp-019
6. Unplug the thermistor harness from the Fuser Harness Connector.

Remove one screw then the Thermistor.
Thermistor
s3300mfp-020
8-12

7. Remove three machine screws, then the Idle Gear Bracket.
s3300mfp-021
8. Remove the three screws (two machine screws and one tapping screw
with washer and lock washer), then release the Fuser Cover from the
Fuser Frame.
Fuser Cover
Fuser Frame
s3300mfp-022
8-13

9. Remove the fuser gear, the left heat roller bushing, the right heat roller
bushing, then the heat roller.
Fuser Roller
Bushing
Fuser Gear
Bushing
s3300mfp-204
Note
Be careful not to damage or contaminate the surface of the roller
when assembling and disassembling the Heat Roller.
10. To remove the Input Guide, first unlatch the Hook, then slide the Input
Guide in the direction of arrow to release the remaining hooks, as shown
below.
Hook
s3300mfp-024
Note
Remove the Input Guide before removing the Jam Link Holders to
avoid damaging the Pressure Roller.
8-14

11. Remove four E-clips, the left Jam Link Lever, the right Jam Link Lever, and
two Jam Link Holders, as shown here.
Jam Link Lever
Jam Holder
Jam Link Lever
Jam Holder
s3300mfp-025
12. Carefully lift the Pressure Roller out of the Fuser frame. Be careful not to
drop the pressure bearings, which are loose on the frame.
Fuser Reassembly Notes
When reinstalling the Jam Link Holders, grasp the assembly so that you
can compress the pressure roller springs. Wrap the assembly in a sheet
of paper to avoid contaminating the roller surface.
When reinstalling the Heat Roller, be sure the bushings are installed
correctly. Press on the Jam Link Levers as needed to take the pressure of
the Pressure Roller off the Heat Roller.
When reinstalling the Fuser Cover, make sure the stripper fingers in the
cover are in the down position. Install the cover very carefully to prevent
the stripper fingers from gouging the Heat Roller surface, or from pivoting
up in the wrong position.
When reinstalling the halogen lamp, avoid touching the glass with bare
hands. Handle the lamp by the metal terminals at the ends.
8-15
Tray Holder Pad (PL15.0.4)

1. Remove Tray 1.
2. Remove paper from Tray 1.
3. Press the Tray Holder Pad to the left and right to release the notches on
the left and right sides.
Notches
s3250-039
4. Apply pressure on the Knock-Up P Plate while pressing the white tab to
release Knock-Up P Plate.
s3250-040
8-16

5. Carefully spread the loops on each side of the tray to release the left and
right tabs on the Knock-Up P Plate.
6. While holding the Tray Holder Pad, use a flat tip screw driver to pry the
Holder Pad notch up from the tray.
7. Remove the Tray Holder Pad from the tray.
8-17
Print Cartridge (PL1.0.16)
Caution
Do not touch the green surface underneath the Print Cartridge.
2. Lift the Print Cartridge handle upward and pull the Print Cartridge out
from the machine.
s3300mfp-072
8-18
Covers
Upper Cover (Left, Right) (PL2.0.7 & 2.0.8)
1. Open the ADF Assembly.
s3300mfp-001
8-19

2. Insert a flat-bladed screwdriver under the outside edge of the Left or Right
Upper Cover near the top and pry up to release the latches. Then swing
the cover forward to release the bottom hook on the cover.
s3300mfp-182
8-20
Front Cover
1. Remove Tray 1.
s3300mfp-004
s3300mfp-005
8-21

3. If necessary, remove the Print Cartridge.
s3300mfp-006
4. Press both restraining arms to the center as indicated by the arrows until
the catches are free from the slots.
s3300mfp-007
5. Swing the door downward until the door slides off the pivots on the frame.
8-22
MP Tray Assembly
1. Open the MP Tray Assembly.
s3300mfp-008
2. Pull the Tray Links from the both side of the Front Cover with a light
pressure to the direction of arrow.
p
Tray Link
s3300mfp-009
8-23

3. Apply light pressure to the both side of the MP Tray Assembly and pull it in
the direction of arrow, as shown below.
s3300mfp-010
Rear Cover (PL5.1.0)

1. Remove the Duplex Unit (page 8-35).
2. Remove the four screws securing the Rear Cover and remove the Rear
Cover from the frame.
s3300mfp-012
8-24
Face Up Cover Assembly

1. Remove the Duplex Unit (page 8-35).
2. Open the Face Up Cover and release the Stopper Strap from the Face Up
Cover
3. Release the Stopper Strap from the Rear Cover by twisting the strap 90
degrees so that the wide end of the strap can pull through the slot.
Stopper Strap
4. Unlatch the Face Up Cover from the Rear Cover and then release the
Face Up Cover, as shown below.
s3300mfp-014
8-25
Side Cover (Left, Right) (PL2.0.5 & 4)

Before you remove either Side Cover, you must remove:
Front Cover (page 8-21)
Rear Cover (page 8-24)
To remove the Right Side Cover:

1. Remove the two screws securing the Right Side Cover, as shown below.
s3300mfp-026
2. Apply light pressure to the bottom of the Right Side Cover and pull it to the
right side in the direction of arrows, as shown below.
s3300mfp-027
8-26

To remove the Left side cover:
1. Remove the two screws securing the Left Side Cover, as shown below.
s3300mfp-028
2. Apply light pressure to the bottom of the Left Side Cover and pull it to the
left side in the direction of arrows, as shown below.
s3300mfp-029
8-27
Control Board Cover

To remove the Control Board Cover:
1. Pull the Control Board Cover to the rear to release the latches as shown,
then swing the cover partially open.
2. Push the cover to the front until the slots in the DIMM cover hinge blades
are free from the restraining arms on the side cover.
s3300mfp-030
8-28
Control Panel (OPE Unit)

Before you remove the Control Panel, you must remove:
Upper Cover L, R (page 8-19)
1. Remove the two screws securing the Control Panel to the Platen
Assembly.
2. Apply light pressure to the front of the Control Panel and pull it in the
direction of arrow, as shown below.
8-29

3. Unplug the three connectors from the Control Panel PBA, as shown
below.
4. Remove the nine screws securing the Control Panel PBA to the Control
Panel Cover.
Control Panel Cover
LCD
Cover
Control Panel Board
s3300mfp-035
8-30

5. Remove the Contact Rubbers from the Control Panel Cover.
s3300mfp-036
6. Remove the Lens and Keys from the Control Panel Cover.
Sheet
Label
NEVI Cover
s3300mfp-037
8-31

7. If necessary, remove the NEVI Cover.
s3300mfp-038
8. For easy disassembly, release the Battery-NIH.
Battery
8-32
Middle Cover Assembly

Before you remove the Middle Cover Assembly, you must remove:
Side Cover (Left, Right) (page 8-33)
Platen Assembly (page 8-52)
Shield Controller Assembly (page 8-68)
1. Remove the six screws securing the Middle Cover Assembly and remove
it.
2. If necessary, remove the two screws securing the USB Host PBA and
remove it.
8-33
USB Host PBA
Mid-Front Cover
Before you remove the Mid-Front Cover, you must remove:
Middle Cover Assembly (page 8-33)
Caution
This cover is fragile. Take care when removing it.

1. Remove the four screws securing the Mid-Front Cover and release two
hooks in the center.
s3300mfp-131
8-34
Duplex
Duplex Unit (PL1.0.26)
1. Slide the Duplex Unit out of the printer.
s3300mfp-011
8-35
Paper Feeder
Pick Up Roller Assembly
Note
To allow better access to the parts, lay the machine on its back. Refer to
Laying the Unit on its Back on page 8-4.
To remove the Pick Up Roller Assembly:
1. Take out the Cassette.
2. lift the latch tab on the Pick Up Roller Assembly from the notch in the
Shaft, then slide the Pick Up Roller Assembly to the right and free of the
shaft.
Pick Up Roller
s3300mfp-121
8-36
Pick Up Roller Shaft

Note
To remove the Pick Up Roller Shaft:
1. Release the lock and slide the shaft to the right.
2. Lift the latch on the cam to release it from the notch in the shaft.
3. Slide the cam and the bushing from the shaft, then remove the shaft from
the Duplex Guide Housing, as shown below.
Shaft
Cam
Bush
4
1
Lock
s3300mfp-122
8-37
Duplex Guide Housing (With Feed Roller)

Note
Before you remove the Duplex Guide Housing, you must remove:
Duplex Unit (page 8-35)
Pick Up Roller Shaft (page 8-37)
1. Remove the screw securing the white Duplex Unit front guide on the left
side and remove the guide from the Duplex Guide Housing.
2. Remove the two screws securing the Duplex Guide Housing.
Duplex Unit Front Guide (Left)
s3300mfp-123
3. Unplug the one connector from the sensor (Photo Interrupter) and remove
the Duplex Guide Housing (with Feed Roller), as shown below.
s3300mfp-124
8-38

4. Pull the Feed Roller from the bushing.
Bushing
s3300mfp-125
MPF Housing
Before you remove the MPF Housing, you must remove:
Mid-Front Cover (page 8-34)
1. Remove the four screws securing the MPF Housing and remove it.
s3300mfp-132
8-39
MP Pick Up Assembly
To remove the MP Pick Up Assembly:
1. Lift the latch attached to the left side Stopper and slide it to left.
2. Slide the left side Idle to the left and take out the MP Pick Up Assembly,
as shown below.
Feeder Housing
Stopper
2
1
Idle
MP Pick Up Roller
s3300mfp-133
Note
Do not grab the rubber part of the Feed1 Roller, it may cause a
malfunction due to contamination.
8-40
Feed Roller Parts

Before you remove the Feed Roller Parts, you must remove:
Pick Up Roller Assembly (page 8-9)
Duplex Guide Housing (page 8-38)
MPF Housing (page 8-39)
1. Remove the two screws securing the both side of the Plate Push Bushing
and then remove the Guides.
8-41

2. Pull up the Feed Idle Shaft and the Bushings (with Spring).
Feed Idle Shaft
Spring
Bushing
3. Release the E-Ring securing the Feed2 Gear and remove it.
s3300mfp-136
8-42

4. Remove the three screws securing the Feed Bracket Unit and then
remove the Feed Bracket Unit and Feed2 Shaft.
Feed Bracket
Feed2 Shaft
5. If necessary, release the three E-Rings securing the Gears (T2 Idle,
Retard, Idle) and then remove the Gears from the Feed Bracket, as
shown below.
Idle Gear
Bracket
Retard Gear
T2 Idle Gear
s3300mfp-138
Note
Be aware of the E-Rings to ensure they are not lost.
8-43

6. Remove the Clutch Unit, as shown below.
Feed1 Gear
Feed Shaft
7. Pull up the Feed1 Roller from the Bushing, as shown below.
Note
malfunction due to contamination.
8-44
Pick Up Gear Assembly & Solenoids

Before you remove the Pick Up Gear Assembly & Solenoids, you must
remove:
Duplex Guide Housing (page 8-38)
Feed Bracket Unit (page 8-41)
1. Release the Pick Up Gear Assembly and Pick Up Gear Shaft, as shown
below.
Pick Up Gear
Pick Up Gear Shaft
2. Remove the two screws securing the Manual Solenoid and Feed Solenoid
and then remove the Solenoids, as shown below.
Feed Solenoid
Manual Feed Solenoid
8-45
Exit Roller
Before you remove the Exit Roller, you must remove:
Fuser Drive Assembly (page 8-66)
1. Remove the Exit Gear, and release the Bearing at one end then remove
the Roller Exit F/Down and Exit Roller Rack, as shown below.
Bearing
Exit Roller Rack
Exit Rollers
1
1
Exit Gear
s3300mfp-141
Note
malfunction due to a foreign object.
8-46
Scanner Assembly
ADF Assembly
1. Open the ADF Assembly
s3300mfp-040
8-47

2. First remove the ADF Harness from the Platen Assembly and then pull
the ADF Assembly upward in the direction of arrow, as shown below.
s3300mfp-041
8-48

3. To remove the ADF Engine, first remove the seven screws securing the
ADF Engine to the Platen Cover, then release the ADF Engine in the
direction of the arrow, as shown below.
s3300mfp-042
Note
Take care to thread the ADF Harness through the Platen Cover.
8-49

4. Remove the Open Cover, as shown below.
2
1
s3300mfp-043
Note
When working on the ADF Motor Assembly take care not to
contaminate any of the rubber surfaces with grease.
5. Release the Bushing and rotate it until it reaches the slot, as shown
below. Then lift the Pick Up Assembly out.
Bushing
s3300mfp-044
8-50

6. Remove the two screws securing the ADF Upper Cover and remove it, as
shown below.
s3300mfp-045
Note
Before removing the ADF Engine take great care to note the position
of the Ferrite Core and the Motor Harness routing. When reinstalling
the ADF Engine ensure that the Harness and Ferrite are properly
routed and clear of the Motor Fan and White Bar Clip.
7. Unplug the two connector and remove four screws securing the ADF
Motor Assembly and then remove the receptacle of the Ground Cable, as
shown below. Then take out the ADF Motor Assembly.
s3300mfp-046
8-51
Platen Assembly
Before you remove the Platen Assembly, you must remove:
Left Side Cover, Right (page 8-26)
Control Panel (page 8-29)
ADF Assembly (page 8-6)
Note
Remove the Control Panel only if you need to disassemble the scanner
assembly. Leave the Control Panel in place if you are removing the Platen
Assembly for access to other parts in the printer.
1. Remove the two screws securing the Platen Assembly, as shown below.
s3300mfp-047
8-52

2. Remove the one screw securing the Ground Cable and unplug the four
connectors and CCD Cable.
ADF Ground
Cable
s3300mfp-048
3. Lift the Platen Assembly in the direction of arrow, as shown below.
8-53

4. Remove the four screws securing the Scan Upper Cover.
s3300mfp-050
5. Release the six hooks securing the Scan Upper Cover to the Scan Lower
Cover and remove it, as shown below.
s3300mfp-051
8-54

6. Remove the CCD Cable, as shown below.
CCD Cable
Core
s3300mfp-052
Note
Remove the CCD Cable connector vertically to avoid any pin damage.
7. Pull up the CCD Shaft and take out the CCDM.
CCD Shaft
s3300mfp-053
8-55

8. Squeeze the spring to release the tension in the Belt and lift from the
pulleys, as shown below.
Spring
s3300mfp-054
9. Remove the three screws securing the Scan Motor Assembly and remove
it.
s3300mfp-055
8-56

10. If necessary, remove the two screws securing the Scan Motor and remove
it, as shown below.
Gear Bracket Assembly
Scan Motor
s3300mfp-056
11. To remove the ADF Lower Harness, first unlatch the Hooks in the
direction of arrow and then carefully release the ADF Lower Harness from
the Scan Lower, as shown below.
s3300mfp-057
8-57

12. Unplug the connector from the Open Sensor Assembly.
s3300mfp-058
13. Unlatch the Open Sensor and remove it, as shown below.
Sensor Lever
Open Sensor
s3300mfp-059
8-58

14. Remove the CCD Holder.
s3300mfp-060
15. Unplug the Harness from the CCD Home Sensor and release the CCD
Home Sensor, as shown below.
s3300mfp-061
8-59
Caution
Reassembling CCDM
When refitting the Scanner Belt and Belt Spring take care to relocate the
tension spring as close to the right side of the CCDM as is possible, as
shown below.
When refitting the Scan Upper Cover take care to ensure that the Cover
Open Switch is not trapped.
s3300mfp-031
8-60
Xerographics
LSU
Before you remove the LSU, you must remove:
1. Remove the four screws securing the LSU and remove it.
s3300mfp-144
8-61
CRUM2 PBA
Before you remove the CRUM2 PBA, you must remove:
LSU (page 8-61)
1. Remove the one screw securing the CRUM2 PBA and remove it and then
release the four Terminals, as shown below.
CRUM2
Terminal
s3300mfp-064
Note
Be aware of the Terminals to ensure they are not lost.
8-62
Drive
Drive Assembly
Before you remove the Drive Assembly, you must remove:
Left Side Cover (page 8-26)
Shield Controller Assembly (page 8-68)
1. Remove the five screws securing the Drive Assembly and remove it.
s3300mfp-105
8-63

2. If necessary, remove the four screws securing the BLDC Motor Assembly
and remove it.
s3300mfp-106
Note
The Drive Assembly base plate has numbers stamped onto it
corresponding to the 6 screws used to attach the plate to the frame. When
reinstalling the Drive Assembly, tighten the screws in numerical order.
Only screws numbered 1-5 are inserted at this stage. Screw 6 is installed
when the Shield Controller Assembly is installed.
8-64
Duplex Drive Assembly

Before you remove the Duplex Drive Assembly, you must remove:
Right Side Cover (page 8-26)
1. Unplug the connector from the Connection PBA. Remove the three
screws securing the Duplex Drive Unit, and remove it.
s3300mfp-107
2. If necessary, remove the two screws securing the Duplex Motor and
remove it.
s3300mfp-108
8-65
Fuser Drive Assembly

Before you remove the Fuser Drive Assembly, you must remove:
1. Unplug the cable from the connector on the step motor.
Connection
PBA
Fuser Drive
s3300mfp-115
2. Remove the three screws securing the Fuser Drive Assembly and remove
it.
s3300mfp-116
8-66

3. If necessary, remove the two screws securing the Step Motor and
remove it.
s3300mfp-117
8-67
Electrical
Control Board Shield Assembly
The Control Board Shield assembly consists of the Control Board, Fax/
Modem board, and speaker, and the sheet-metal shield plate on which those
parts are mounted. The individual parts can be removed without removing the
entire assembly.
Before you remove the Control Board Shield Assembly, you must remove:
1. Unplug the all connectors and remove the one screw securing the Ground
Cable. Refer to the diagram in the Control Board procedure on page 8-70.
s3300mfp-062
8-68

2. Remove the five screws securing the Control Board Shield Assembly and
remove it.
3. To remove the speaker, remove the two screws securing the Speaker to
the shield and unplug the connector from the Modem PBA; remove the
speaker.
s3300mfp-104
8-69
Control Board
Note
When a new Control Board is installed in the machine, the machine serial
number and page count stored on the board are lost and cannot be
restored. If possible, print out the Configuration Report before removing
the Control Board to be replaced.
Before you remove the Control Board, you must remove:
1. Unplug all connectors from the Control Board. The Control Board
connectors are located as shown below.
Flat Cover
CCD
Flat Motor
ADF
CN4
Control Panel
CN1 CN2
USB Host
CN3
CN5
CN6
CN7
CN8
Cartridge
(CRUM)
LSU_5V
LSU
CN9
Thermistor
Network
Port
USB
Port
CN12
CN13
CN14
CN15
CN16
CN17
CN18
SDRAM
CN22
MPF_SEN
MPF Clutch
REGI Clutch
Pick Up Clutch
CN23
BLDG
(Main Motor)
CN24
Engine (HVPS)
SCF Con
(Tray 2)
CN25
CN26
CN27
Duplex Motor
Modem PBA
8-70
s3300mfp-102

2. Remove the five screws securing the Control Board to the shield and
unplug the Ribbon Cable and then remove the Control Board.
Machine Screw
Control Board
Ribbon Cable
Shield
Machine Screw
s3300mfp-101
8-71
Fax/Modem Board
Before you remove the Fax/Modem Board, you must remove:
1. Unplug the Ribbon Cable and Speaker from the Fax/Modem board.
2. Remove the two machine screws (upper-left and lower-right) holding the
Fax/Modem board cover and remove the cover.
s3300mfp-207
3. Remove the remaining machine screw (lower-left) securing the board to

the shield and remove the Fax/Modem board.
Ribbon Cable
s3300mfp-103
8-72
SMPS Shield Assembly

Before you remove the SMPS Shield Assembly, you must remove:
1. Unplug the two connectors (HVPS, Fuser).
Fuser Connector
HVPS Connector
s3300mfp-109
2. Remove the three screws securing the SMPS Shield Assembly and
remove it.
s3300mfp-110
8-73

3. Unplug the connector (AC Inlet) and remove the four screws securing
SMPS and remove it.
SMPS Shield (With AC Inlet)
AC Inlet Connector
SMPS
Insulator Sheet
s3300mfp-111
Connection PBA
Before you remove the Connection PBA, you must remove:
1. Unplug the all connectors.
s3300mfp-112
8-74

2. Remove the two screws securing the Connection PBA and remove it.
s3300mfp-113
3. The connectors are located, as shown below.
Fuser Exit Motor, Duplex Fan
Duplex Motor
Main Fan
HVPS
s3300mfp-114
8-75
Fans
Before you remove the Fans, you must remove:
1. Unplug the Main Fan connector from the Connection PBA, as shown
below.
Main Fan
s3300mfp-118rev
2. Remove the screw for each fan, and pull the Main and Duplex Fans from
the frame. While pulling the Duplex Fan, disconnect the cable at the inline
connector.
Duplex Fan
Inline Connector
Main Fan
3300mfp-119rev
8-76
HVPS Housing
Before you remove the HVPS Housing, you must remove:
Duplex Drive Assembly (page 8-65)
Pick Up Roller Assembly (page 8-36)
Duplex Guide Housing (page 8-38 )
1. Remove the nine screws securing the HVPS Housing, as shown below.
s3300mfp-126
8-77

2.Unplug the connector for the Connection PBA and SMPS first. Unplug the
other connections.
Duplex Motor
Duplex
Guide
Housing
Engine
SMPS &
Connection
Board
s3300mfp-127
3. If necessary, remove the three screws securing the HVPS and remove it.
HVPS
Insulator Sheet
Shield
s3300mfp-128
8-78
Options
Memory Card
Caution
Be sure to wear proper ESD protection to prevent from damaging the Memory
Card.
1. Turn the printer power Off.
2. Unplug all cables from the printer.
3. Slide the Control Board Cover to the rear to release the latches and swing
the cover down to its open position.
s3300mfp-190
8-79

4. Release the left and right latches securing the Memory Card and remove
the Memory Card.
Latch
Memory DIMM
s3300mfp-191
5. When installing the Memory card, line up the notches in the card with the
keys in the socket, plug the card into the socket, and close the left and
right latches on the sides.
s3300mfp-192
s3300mfp-193
8-80

6. Swing the Control Board Cover up to the closed position and slide it
forward to latch it.
s3300mfp-194
Optional 250-Sheet Feeder (PL1.1.18)
Caution
Use care when removing the printer from the Optional 250-Sheet Feeder.
1. Disconnect the Tray 2 cable.
s3300mfp-196
8-81

2. Carefully lift the machine from the Optional 250-Sheet Feeder.
s3300mfp-197
8-82
Parts List
In this chapter...
Serial Number Format
Using the Parts List
Exploded Views and Parts Lists
Xerox Supplies and Accessories
Chapter
Parts List
Serial Number Format

Changes to Xerox products are made to accommodate improved components
as they become available. It is important when ordering parts to include the
following information:
Component's part number
Product type or model number
Serial Number of the product
The serial number is found on a label located on the rear of the product.
The nine-digit serial number has the following format:
PPPSSSSSS
PPP = Three digit alphanumeric product code
SSSSSS = Six digit numeric serial number based on the following table
Product Code
Product
NRB
3300MFP, 110 V Engine
NRX (DMO-E)
NTA (DMO-W, Xerox Europe
3300MFP, 220 V Engine
The following table lists the serial number ranges by regional distribution:
Starting Serial
Number
Ending Serial
Number
3300MFP, 110V Engine (N. America, DMO-W)
050501
080500
3300MFP, 220V Engine (DMO-E)
080501
130500
3300MFP, 220V Engine (DMO-W, Xerox Europe)
130501
160500
Product
9-2
Parts List
Example
NRB065603: Xerox Serial Number
NRB: Product Code for the Phaser 3300MFP, 110V product
065603 = Serial Number for 3300MFP
Serial Number Label and Location
Phaser 3300MFP
Xerox Corporation
Webster, NY 14580
Made in Korea
USOC Jack Type: RJ11C
Complies with Part 68, FCC Rules.
FCC Certification No.: US:
Volts: AC 110-127V
Hertz: 50/60Hz
Amps: 6.4A
Ringer Equivalence: 0.4B
Manufactured: August 2008
This product complies with FDA performance

Standards for laser products except for
Deviations pursuant to laser notice No 50,
Dated June 24, 2007
Place:M259
Serial No.: NRB050515
51Y7
US E149091
I.T.E.
LISTED
UL
NOM
This device complies with part 15 of the FCC Rules.

Operation is subject to the following two conditions:
i) This device may not cause harmful interference, and
ii) This device must accept any interference received,
including interference that may cause undesired operation.
This Class B digital apparatus complies with
Canadian ICES-003
Cet apparel numrique de la classe B est
conforme le norme NMB-003 du Canada.
IC:
CLASS 1 LASER PRODUCT

REV.00 (2)
s3300mfp-189
9-3
Parts List
Using the Parts List
ID No.: The callout number from the exploded part diagram.
Name/Description: The name of the part to be ordered and the number

of parts supplied per order.
Part Number: The material part number used to order that specific part.
Parts identified throughout this manual are referenced PL#.#.#; For

example, PL3.1.10 means the part is item 10 of Parts List 3.1.
The notation (NS) next to a part indicates that particular part is not
spared, but contained in a kit or major assembly.
The notation J1<>J2 and P2 is attached to a wire harness. It indicates

that connector Jack 1 is attached to one end of the wire harness and
connector J2 is attached to the other end that is plugged into P2.
Note
Only parts showing part numbers are available for ordering by support.
Parts not showing part numbers are available on the parent assembly.
9-4
Abbreviation
Meaning
C-ring
E-ring
KL
K-clip
Screw
Parts List
Exploded Views and Parts Lists

Parts List 1.0 Main
14
16
0
15
13-1
13
13-2
12
23 26
11
8-1
8-2
24
10
7
2
34
6
25
1
3
27
28
30
31
4
33
4-3
4-1
4-2
17
s3300mfp-076
9-5
Parts List
Parts List 1.0 Main
9-6
Xerox Part
Number
ID No.
Name/Description
SET
N/A
ELA HOU-FRAME 110 V
ELA HOU-FRAME 220 V
ELA UNIT-MAIN DRIVE (Parts List 8.0 Main Drive

Assembly on page 9-18)
007N01561
ELA HOU-MPF (Parts List 9.0 MP Assembly on

page 9-19)
002N02627
ELA UNIT-DUPLEX DRIVE
4-1
BRACKET-P-GEAR DUP
4-2
MOTOR STEP-DUPLEX
4-3
GEAR-DUP RDCN 45/19
CBF HARNESS-DPX MTR
CBF HARNESS-ADF CLUT1
ELA HOU-FUSER DRIVE (Parts List 7.0 Fuser Drive

Assembly on page 9-17)
007N01645
MEA-TRANSFER ROLLER
002N02628
8-1
ROLLER-TRANSFER
8-2
GEAR-TRANSFER
SHIELD-P-CONTROLLER
10
SPEAKER
11
PBA SUB-MODEM
12
CBF HARNESS-ENGINE
13
ELA HOU-MAIN RAM DIMM
13-1
PBA MAIN-CONTROLLER (Control Board)
13-2
PBA SUB-SDRAM
14
ELA HOU-SCAN 4IN1 (Parts List 10.0 Scan Assembly on

page 9-21)
15
MEA-COVER
16
ELA UNIT-DEVE INITIAL
17
MEA UNIT-CASSETTE (Parts List 15.0 Cassette Assembly

on page 9-32
050N00540
23
UNIT-LSU
122N00259
24
SADDLE
25
FAN-DC
127N07485
26
MEA UNIT-DUPLEX
022N02381
27
SHIELD-P-SMPS
28
CBF HARNESS-AC INLET
29
CBF HARNESS-LSU S/W
140N63240
140N63350
Parts List
Parts List 1.0 Main
Name/Description
30
SHEET-INSULATOR_SMPS
31
SMPS-PSP_TYPE3_V1 (110V)
105N02119
31
SMPS-PSP_TYPE3_V2 (220V)
105N02118
32
CBF HARNESS-PAPER EMP
33
CBF-POWER CORD; 110V

CBF-POWER CORD; 220V
Replace BOX (P)-MAIN

ment
Xerox Part
Number
ID No.
105N02072
117N01769
9-7
Parts List
Parts List 2.0 Cover Assembly
5-2
0
5-1
6
3
2-1
2-2
2-3
1
8
4
s3300mfp-077
9-8
Parts List
Parts List 2.0 Cover Assembly
ID No. Name/Description
Part Number
MEA-COVER
MEA-COVER FRONT
MEA-COVER MID FRONT (Mid-Front Cover)
2-1
COVER-M_MID FRONT
2-2
CAP-M_SUB ACTUATOR
2-3
PMO-M-SUB ACTUATOR
ELA HOU-COVER MID
COVER-M_SIDE R (Right Side Cover)
002N02789
MEA-COVER SIDE L (Left Side Cover)
002N02790
5-1
COVER-M_SIDE L
5-2
COVER-M_DIMM (Control Board Cover)
MEA-COVER REAR (Rear Cover)
002N02791
COVER-M_LEFT UPPER (Left Upper Cover)
002N02798
COVER-M_RIGHT UPPER (Right Upper Cover
002N02797
002N02796
9-9
Parts List
Parts List 3.0 Middle Cover Assembly
s3300mfp-078
Parts List 3.0 Middle Cover Assembly
9-10
No.
Name/Description
ELA HOU-COVER MID (includes items 1-6)
COVER-M_MIDDLE
COVER-M_STACKER RX
PBA SUB-USB HOST
CBF HARNESS-USB HOST
COVER-M_REAR UPPER
PMO-SUB STACKER
Part Number
002N02794
140N63106
Parts List
Parts List 4.0 Front Cover
11
10
9
4
3
7
2
6
6
5
s3300mfp-079
Parts List 4.0 Front Cover

Part Number
MEA-COVER FRONT (includes items 1-11)
002N02795
COVER-M_FRONT
HOLDER-M_LOCKER
SPRING ETC-CIS (C2)
KNOB-M_LOCKER
TRAY-M-ASF_FOLDER
TRAY-M-LINK_MP
TRAY-M-ASF_INPUT
GEAR-PINION
ADJUST-M_MP R
10
ADJUST-M_MP L
11
TRAY-M-ASF_INPUT UPPER
012N00536
9-11
Parts List
Parts List 5.0 Rear Cover Assembly
4
5
9
8
8
1
8
7
6
s3300mfp-080
Parts List 5.0 Rear Cover Assembly

9-12
Part Number
MEA-COVER REAR (includes items 1-9)
002N02791
COVER-M_REAR
MAGNET-CATCH DELL
COVER-M_FACE UP
PLATE-MAGNET CATCH
COVER-M STACKER REAR
STOPPER-M-STRAP
GUIDE-OUTPUT FUSER
HOLDER-M-IDLE ROLLER
PMO-ROLLER UPPER DP
003N01045
Parts List
Parts List 6.0 Frame
32
58
57
55
33
Transfer Roller
54
35
52-1
36
59
60
56
32
36-1
34
36-2
36-3
36-4
67
53
52
9
13
23
9-6
9-1
8-5
8-4
8-3
9-2
12
9-5
9-4
9-3
22
27
26
21
8-1
62
39
20
19
28
18
51
38
27
10
5 4
6850
29
1
62
17
11
15
5
6-3
6-4
43
6-2
6-1
3-4
7-1
44
7-3
7-2
16
17
3-12
40
41 74
42
49
72
73
47
3-5
3-3
3-2
45
48
71
46
70
3-1
3-8
3-11
3-9-1
3-9-2
3-9-1
3-10
3-13
61
25
24
8-2
10-3
10-2
10-1
37
2
31
30
3-9-3
3-7
3-6
69
3-9
s3300mfp-081
Parts List 6.0 Frame

Part Number
ELA HOU-FRAME 110 V
ELA HOU-FRAME 220 V
FRAME-M_BASE
FRAME-M_EXIT
ELA HOU-GUIDE DUP F
3-1
GUIDE-M_FRONT DUPLEX
3-2
LEVER-ACTUATOR EMPTY
011N00544
3-3
PHOTO-INTERRUPTER
3-4
SHEET-GUIDE DUP_OUT
3-5
SHEET-GUIDE FRONT DU
3-6
CAM-SHAFT PICK UP
3-7
PMO-BUSHING FEED
9-13
Parts List
Parts List 6.0 Frame (continued)
9-14
Part Number
3-8
FIXER-M_E RING 4PI
3-9
MEA-ROLLER PICK UP
022N02292
3-9-1
ROLLER-IDLE PICK UP
3-9-2
HOUSING-M_PICK UP
3-9-3
ROLLER-PICK UP
3-10
SHAFT-PICK UP
3-11
PMO-BUSHING_P/U, MP
3-12
CAM-CATCH
003N00867
3-13
ROLLER-FEED
022N02293
SHAFT-FEED IDLE
BUSH-M-FEED IDLE
FEED1 ASS'Y
6-1
HOLDER-M_ACT REGI
6-2
SPRING-TS
6-3
LEVER-M_ACTUATOR FEED
6-4
LEVER-M_ACTUATOR REGI
FEED2 ASS'Y
7-1
HOLDER-M_ACT FEED
7-2
LEVER-M_ACT DUP OUT
7-3
SPRING-TS
MEA UNIT-CLUTCH
8-1
SHAFT-FEED
8-2
PMO-HUB CLUTCH
8-3
SPRING-TS
8-3
SPRING-TS
8-4
PMO-COLLAR_SPRING
8-5
GEAR-FEED 1
MEA UNIT-BRACKET FEED
9-1
BRACKET-P-FEED
9-2
GEAR-IDLE Z29 HELICAL
9-3
RING-E
9-4
GEAR-RETARD 39/19
9-5
RING-E
9-6
GEAR-T2 IDEL_Z27
10
MEA UNIT-GEAR PICK UP
005N01031
Parts List
Part Number
10-1
GEAR-PICK UP_INNER
10-2
GEAR-PICK UP_OUTER
10-3
SPRING-CS
11
SHAFT-M_FEED2
12
GEAR-FEED2 Z27
13
SPRING-ES
15
ROLLER-FEED ROLLER 1
16
GROUND-P-EARTH TR
17
PMO-LOCKER CST
18
SPRING-TS
19
CAM-M-PICK_UP
20
RING-CS
21
SOLENOID-HB (MANUAL)
22
SOLENOID-FEED ROCKY2
23
GROUND-P-DRIVE
24
GROUND-P-PUSH BUSHING
25
GROUND-P-DRIVE2
26
CABLE CLAMP
27
SPRING ETC-GUIDE DEVE
28
PMO-PLATE GUIDE DEVE_L
29
PMO-PLATE GUIDE DEVE_R
30
GROUND-P-SHIELD
31
TERMINAL-P_CRUM
32
HOLDER-BEARING EXIT F/DOWN
33
MEA RACK-EXIT ROLLER
34
ROLLER-EXIT F/DOWN
35
PBA SUB-TERMINAL
36
MEA RACK-EXIT ROLLER
36-1
PMO-ROLLER FD F
36-2
PMO-ROLLER FD R
36-3
PMO-HOLDER EXIT ROLL
36-4
SPRING ETC-EXIT ROLL FD
39
GROUND-P-FUSER
40
GROUND-P-MOTOR FUSER
41
GROUND-P-SHIELD SMPS
022N02080
022N02081
9-15
Parts List
9-16
Part Number
42
GROUND-P-GUIDE TR
43
MEC-TERMINAL
43-1
SPRING ETC-HV APOLLO
43-2
IPR-TERMINAL
44
TERMINAL-P-HV CR
45
IPR-P-TERMINAL CON
46
HOUSING-M_TERMINAL
47
PBA SUB-CONNECTION
48
PMO-ACTUATOR CVR OPEN
49
GUIDE-TR RIB
50
PLATE-E_SAW
51
GUIDE-P-TR
52
BUSH-M-FEED IDLE
52-1
SHAFT-FEED IDLE
53
SPRING ETC-TR
54
PLATE-P-PUSH BUSHING
53
SPRING ETC-TR
54
PLATE-P-PUSH BUSHING
55
HOLDER-M-PTL R2
56
IPR-P-EARTH TRANSFER
57
SPRING ETC-TR L HAWK
58
BUSH-M-TR L
59
PMO-BUSHING_TR (L)
60
GROUND-P-EARTH TR
61
ELA UNIT-FUSER_110V (Parts List 16.0 Fuser Assembly

on page 9-33)
126N00265
61
ELA UNIT-FUSER_220V (Parts List 16.0 Fuser Assembly

on page 9-33)
126N00266
62
FOOT-BACK
67
HOLDER-M_ACT FEED
68
FAN-DC
69
SHIELD-P-HVPS
70
SHEET-INSULATOR_HVPS
71
HVPS-ELBERT
72
CBF HARNESS-DUPLEX
73
CBF HARNESS-SMPS
127N07328
105N02120
Parts List
Parts List 7.0 Fuser Drive Assembly
4
4
7
6
5
1
2
s3300mfp-082
Parts List 7.0 Fuser Drive Assembly
Part Number
ELA HOU-FUSER DRIVE (includes items 1-9)
007N01645
BRACKET-P-FUSER EXIT
MOTOR STEP-MAIN
GEAR-EXIT RDCN 87/24
RING-E
GEAR-FUSER RDCN IN 95
GEAR-HUB CLUTCH
GEAR-RDCN FUSER OUT
GEAR-FUSER IDLE FR
RING-E
9-17
Parts List
Parts List 8.0 Main Drive Assembly
8
6
7
5
s3300mfp-083
Parts List 8.0 Main Drive Assembly

9-18
Part Number
ELA UNIT-MAIN DRIVE
007N01561
BRACKET-P-GEAR MAIN
GEAR-OPC RDCN 93/61
BRACKET-P-MOTOR MAIN
MOTOR DC-BLDC MAIN
GEAR-OPC DRV 113/33
GEAR-FEED RDCN 55/18
WASHER-PLAIN
GASKET
Parts List
Parts List 9.0 MP Assembly
0
4
27
7
10
19
20
12
9
16
2-4
2-6
2-2
21
25
11 8
22 23
18
17-1
24
17-2
13
17
14
15
17-3
24
2-5
2-3
2-1
s3300mfp-084
26

Part Number
ELA HOU-MPF
002N02627
FRAME-M_MP
MEA-IDLE FEED
2-1
HOLDER-M_IDLE FEED
2-2
SPRING ETC-EXIT LOWER IDLE
2-3
HOLDER-M_SHAFT IDLE
2-4
ROLLER-IDLE FEED
2-5
SHAFT-IDLE FEED
2-6
COVER-M_IDLE FEED
SHEET-GUIDE MP
GEAR-IDLE 23
SOLENOID-MP
121N01075
HOLDER-M-PAD_MP
RPR-FRICTION PAD
019N00742
9-19
Parts List
9-20
Part Number
PLATE-P-KNOCK UP_MP
10
PMO-ROLLER CAM.MP
11
RPR-PAD CASSETTE
12
SPRING-ES
13
HOLDER-M-SENSOR_MP
14
PHOTO-INTERRUPTER
15
PMO-M-ACT EMPTY MP
16
CBF HARNESS-MPF SEN
17
MEA-PICK UP_MP
17-1
HOUSING-M_PICK UP_MP
17-2
RUBBER-PICK UP MP
17-3
HOUSING-M-PICK UP2_R2
18
GEAR-M-PICK UP_MP
19
SPRING ETC-EXIT LOWER IDLE
20
GEAR-M-HOLDER_MP
21
CAM-M_PICK UP MP
22
SHAFT-P-PICK_UP
23
STOPPER-M-PICK UP_R2
24
PMO-IDLE PICK_UP
25
SHAFT-P-CORE
26
BUSH-M-PICK_UP R
27
BRACKET-P-PICKUP_MP
130N01366
Parts List
Parts List 10.0 Scan Assembly
2
6
4
5
7
s3300mfp-085
Parts List 10.0 Scan Assembly

Part Number
ELA HOU-SCAN 4IN1
ELA HOU-ADF LOWER
002N02792
ELA HOU-ADF
002N02793
ELA HOU-OPE 4IN1 (Control Panel)
002N02857
BATTERY-NIH (2ND)
105N02093
CBF HARNESS-OPE
CORE-FERRITE
CABLE CLAMP
9-21
Parts List
Parts List 11.0 Platen Assembly

1-1-2
1-1-4
1-1-3
1-1-1
1-1-4
1-1
0
1-1-6
1-1-5
1
1-2
1-5
1-5
1-3
1-4
2-2-5
2-2-4
2-2-3
2-2-2
2-2-6
2-2
2-3
2-18
2-2-1
2-4
2-2-7
2-5
2-16-1
2-16-2
2-10
2-9
2-8
2-12
2-15
2-11
2-13
2-14
2-13
2-7
2-6
2-1
2-21
2-20
2-18
s3300mfp-087
9-22
Parts List
Part Number
ELA HOU-PLATEN
090N00166
MEA-SCAN UPPER
1-1
MEA UNIT-SCAN DUMMY
500N00108
1-1-1
COVER-M_SCAN DUMMY
1-1-2
MCT-GLASS ADF
1-1-3
TAPE-DOUBLE FACE
1-1-4
TAPE ETC-DOUBLE TAPE SMALL
1-1-5
LABEL (P)-SHADING
1-1-6
TAPE-DOUBLE FACE
1-2
COVER-M_SCAN UPPER
101N01410
1-3
GLASS-SCAN
057N00156
1-4
TAPE-DOUBLE FACE
1-5
IPR-HOLDER GLASS
ELA HOU-SCAN LOWER
109N00692
2-1
COVER-M_SCAN LOWER
2-2
ELA HOU-SCAN MOTOR
127N07530
2-2-1
BRACKET-SCAN MOTOR R2
2-2-2
GEAR-TIMING
2-2-3
PMO-HOLDER BELT
2-2-4
RING-E
2-2-5
GEAR-IDLE
2-2-6
GEAR-REDUCTION73/37
2-2-7
MOTOR STEP-SCAN
2-3
ELA HOU-CCDM_2905
2-4
ICT-SHAFT CCD
2-5
CBF SIGNAL-CCD FFC
2-6
PMO-PULLEY
2-7
BELT-TIMING GEAR
2-9
RING-E
2-10
SPRING ETC-BELT
2-11
SPRING-CS
2-12
PMO-LEVER SENSOR
011N00473
2-13
PHOTO-INTERRUPTER
130N01274
2-14
CBF HARNESS-PLA_COVER
2-15
CBF HARNESS-ADF LOWER
101N01409
143N00017
109N00542
9-23
Parts List
9-24
Part Number
2-16-1 CORE-FERRITE
2-16-2 LABEL (R)-DOUBLE CORE
2-17
CBF HARNESS-OPE
2-18
HOLDER-M_CCD
2-19
CBF HARNESS-ADF UPPER
Parts List
Parts List 12.0 Cover Platen Assembly
1-2
1-1
1-3
1-4
1-5
6
9
57
5
4
s3300mfp-086
9-25
Parts List
Parts List 12.0 Cover Platen Assembly
9-26
Part Number
MEA-COVER PLATEN
MEA-TX STACKER
1-1
COVER-M_STACKER TX
1-2
GUIDE-M_DOCU L
1-3
GUIDE-M_DOCU R
1-4
IPR-WASHER SPRING CU
1-5
GEAR-PINION
COVER-M_PLATEN
002N02651
SHEET-WHITE SPONGE
095N00274
MEA UNIT-HINGE
003N01018
SPRING ETC-FEED
009N01489
ICT-SHAFT PINCH
006N01218
PMO-ROLL PINCH
022N02014
SHAFT-IDLE FEED
006N01302
ROLLER-ADF FEED
022N02312
022N02311
Parts List
Parts List 13.0 ADF Assembly
3-2-4
3-2-3
3-2-5
3-2-1
3-2
3-2-2
3-3
3-1
2-22
1-21
6
1-20
2-4 2-6
2-5
2-1
1-13
2-7
2-24
2-17
2-5 2-14
2-15
2-3
1-19
1-17
1-7
1-16
5-1
2-4
2-5
2-4
1-12
1-3
1-1
1-2
4-2
4-18
4-6
4-3
2-25
2-10 2-11
1-8
1-7
1-4
4-9
1-5
4-8
4-12
1-6
4-8B
4-8A
4-16B
4-16A
4-15
4-14
4-17 4-7
1-10
1-7 1-9
1-18
4-10 4-11
4-15
2-18
2-17
2-15
2-13
2-12
4-1
4-4
4-5
2-20
2-24
5-2
1
5-2
2-19
2-7
1-14
2-13
2-2
5-3
2-5
2-8
1-11
1-15
1-7
2-21
2-20
2-19
2-9
4-13
s3300mfp-088
Parts List 13.0 ADF Assembly

Part Number
ELA HOU-ADF
ELA HOU-ADF LOWER
1-1
COVER-M_ADF LOWER
1-2
GUIDE-STACKER SUB
1-3
MEC-BRUSH ANTISTATIC
1-4
SPRING ETC-WHITE BAR
1-5
BRACKET-P_WHITE_BAR
9-27
Parts List
Parts List 13.0 ADF Assembly (continued)
9-28
Part Number
1-6
PPR-WHITE BAR SHEET
1-7
PMO-BUSH
1-8
ROLLER-EXIT
1-9
GEAR-AGITATOR-2
1-10
RING-C
1-11
ROLLER-DRIVE
1-12
SHAFT-M-FEED GEAR 38
1-13
PBA SUB-ADF
1-14
PMO-ACTUATOR SCAN SENSOR
1-15
SPRING ETC-TORSION DOC (CC2-F)
1-16
PMO-ACTUATOR REGI SENSOR
1-17
PMO-ACT EMPTY ADF
1-18
IPR-GROUND_ROLLER
1-19
GROUND-P-ADF R2
1-20
CBF HARNESS-ADF R GND
1-21
CBF HARNESS-ADF CLUT1
ELA HOU-ADF MOTOR
2-1
BRACKET-P-GEAR H
2-2
MOTOR STEP-ADF
2-3
CBF HARNESS-ADF GND
2-4
GEAR-IDLE 35 ADF
2-5
RING-E
2-6
GEAR-40/21
2-7
RING-E
2-8
GEAR-24
2-9
GEAR-40/21 ADF
2-10
LINK-M_SWING
2-11
GEAR-SWING 31/20 ADF
2-12
GEAR-58/25 ADF
2-13
RING-E
2-14
IPR-WASHER WAVE
2-15
GEAR-SWING 31/20 ADF
2-17
WASHER-PLAIN
2-18
SHAFT-REGI
2-19
IMPELLER-ADF
127N07593
Parts List
Parts List 13.0 ADF Assembly (continued)
Part Number
2-20
BUSH-6_D
MEA-ADF UPPER
3-1
COVER-M_ADF UPPER
3-2
MEA UNIT-HOLDER ADF
019N00928
3-2-1
HOLDER-M_PAD ADF
3-2-3
SHEET-ADF HOLDER
3-2-4
RMO-ADF RUBBER
3-2-5
DAMPER-PAD ADF_R2
3-3
ROLLER-M-ADF IDLE
MEA UNIT-PICKUP
130N01500
4-1
PMO-COVER ADF
4-2
GEAR-ADF 38
4-3
STOPPER-M_PICKUP ADF
4-4
SHAFT-ADF PICKUP
4-5
ICT-PIN ADF
4-6
WASHER-PLAIN
4-7
PMO-COVER ADF
4-8
MEC-PICK UP ROLLER ASSY
4-8A
PMO-SLEEVE PICK UP
4-8B
RMO-PICKUP ROLLER
4-9
PMO-ADF COLAR
4-10
SPRING ETC-CLUTCH
4-11
PMO-ADF CLUTCH
4-12
GEAR-ADF IDLE 34
4-13
PMO-SHAFT PICK UP
4-14
GEAR-PICK UP 26
4-15
PMO-PICK UP CLUTCH SUB
4-16
MEC-ADF ROLLER ASSY
002N02647
019N00566
4-16A RMO-ADF ROLLER
4-16B PMO-SLEEVE ADF
4-17
RING-C
MEA-COVER OPEN
5-1
COVER-M_ADF OPEN
5-2
PMO-GUIDE PAPER
5-3
DAMPER-PAD ADF_R2
002N02646
9-29
Parts List
Parts List 14.0 Control Panel (OPE Unit)
0
3
4
1
11
16
14
2
13
12
15
23
10
9
7
17
5
18
21
20
21
22
s3300mfp-089
9-30
Parts List
Parts List 14.0 Control Panel (OPE Unit)
Part Number
ELA HOU-OPE 4IN1 (Control Panel)
002N02857
COVER-M_NEVI
COVER-M_OPE 4IN1 MONO
SHEET-ONETOUCH
LABEL-ONETOUCH
KEY-M_STOP CLEAR
KEY-M_START BLACK
KEY-M_TEL
KEY-M_ON HOOK
KEY-M_BLACK
10
KEY-M_COPY
11
KEY-M_FAX
12
KEY-M_MODE SCAN
13
KEY-M_MODE COPY
14
KEY-M_MODE FAX
15
KEY-M_MENU
16
KEY-M_ONETOUCH
17
RUBBER-ONETOUCH
18
RUBBER-MENU
19
RUBBER-MODE
20
RUBBER-TEL_COPY
21
COVER-M_LCD
22
PBA SUB-OPE
140N63351
23
LENS LED-M_STATUS
9-31
Parts List
Parts List 15.0 Cassette Assembly

1
3
0
8
9
6
4-1
4-2
4-3
12
4-4
11
7
13
17
14
10
15
16
s3300mfp-090

9-32
Part Number
MEA UNIT-CASSETTE
ADJUST-M-CASSETTE_L
ADJUST-M-CASSETTE_R
GEAR-PINION
MEA UNIT-HOLDER PAD
4-1
HOLDER-M-PAD
4-2
SHEET-HOLDER PAD R2
4-3
IPR-PLATE PAD
4-4
RPR-FRICTION PAD
PLATE-P-KNOCK_UP
SPRING-CS
Parts List
Part Number
RPR-PAD CASSETTE
CAM-M-KNOCK UP
10
FRAME-M_CASSETTE
11
GUIDE-M-EXTENSION L2
12
PMO-EXTENSION SMALL
13
PMO-PLATE_LOCKER
14
SPRING ETC-LOCKER, PLATE
15
COVER-M_SUB CST
16
INDICATOR-M_CASSETTE
Parts List 16.0 Fuser Assembly
14
5
4
13
20
12
11
20-2
10
9
20-1
20-3
32
35
20-4
31
2
18
3
27
17
25
22
23
33
26
34
31
30
29
18
28
24
0
15
21
19
18
16
18
s3300mfp-091
9-33
Parts List
9-34
ID No.
Name/Description
Part Number
FUSER UNIT 220V REP 4 (includes items 1-42)
126N00266
FUSER UNIT 110V REP 4 (includes items 1-42)
126N00265
FUSER COVER
IDLE 23 GEAR
FUSER HARNESS CONNECTOR
THERMOSTAT
130N01490
THERMISTOR
130N01489
IDLE ROLLER HOLDER
IDLE UPPER ROLLER
REC HARNESS
STRIPPER FINGER
10
FINGER STRIPPER SPRING
11
RUBBER EXIT_F/UP
12
PEX ROLLER F/UP
13
SPRING-TS
14
ANTISTATIC BRUSH
15
FUSER FRAME
16
RIGHT JAM LINK LEVER
17
LEFT JAM LINK LEVER
18
E-CLIP
19
JAM LINK HOLDER
20
HALOGEN LAMP 110V
122N00260
20
HALOGEN LAMP 220V
122N00261
20-1
HEAT ROLLER
022N02371
20-2
HEAT ROLLER LEFT BUSH
20-3
HEAT ROLLER RIGHT BUSH
20-4
HEAT ROLLER GEAR
21
INPUT GUIDE
22
REAR GUIDE
23
EXIT SENSOR ACTUATOR
24
ACTUATOR SPRING
25
PMO BUSHING TX
26
EXIT F/UP SHAFT
27
IDLE F/UP
28
REAR GUIDE SPRING COVER
Parts List
ID No.
Name/Description
Part Number
29
SPRING-ES
30
EXIT GEAR
31
SPRING-CS
32
PRESSURE ROLLER
33
IDLE 33 GEAR
34
PRESSURE BEARING
35
IDLE GEAR BRACKET
022N02295
Parts List 17.0 Duplex Unit (Optional)
7
3
4
9
5
16
2
9
85
13
14
15
12
9
10
11
9
9
9
s3300mfp-092
9-35
Parts List
Parts List 17.0 Duplex Unit (Optional)
9-36
Part Number
MEA UNIT-DUPLEX (includes items 1-16)
098N02194
FRAME-M_DUP
050N00521
GUIDE-M_DUMMY
BUSH-M-FEED, DUP
ELA UNIT-ROLLER_DUP2
PULLEY-18-DUP
GEAR-EXIT F/DOWN
ELA UNIT-ROLLER_DUP
PULLEY-M-18-DUMMY_DUP
SCREW-TAPTITE
10
TERMINAL-P-GND DUP
11
GUIDE-M_UPPER DUP
12
SPRING-TS
13
PCT-SILP WASHER
14
ROLLER-M-IDLE_ DUP
15
SHAFT-IDLE ROLL, DUP
16
BELT-TIMING
Parts List
Xerox Supplies and Accessories

Description
Part Number
Accessory Kit (NA/DMOW)
650N05376
Accessory Kit (DMO-E)
650N05377
Accessory Kit (DMO-W / XE)
650N05378
Parts List
Reference
Description
Part Number
PL1.8
Transfer Roller (50K)
002N02628
PL16.0
FUSER UNIT 220V REP 4
126N00266
FUSER UNIT 110V REP 4
126N00265
Standard Capacity Print Cartridge - 4K
106R1411
High Capacity Print Cartridge - 8K
106R1412
N/A
Parts List
Reference
Description
N/A
256 MB DDR2 Memory (1x 256 MB)
097S03761
N/A
Optional 250-Sheet Feeder
097N01693
Parts List
Reference
Description
PL 1.33
CBF-Power Cord, 110V
105N02072
PL 1.33
CBF-Power Cord, 220V
117N01769
Description
Part Number
Part Number
Part Number
CUSHION-EPP-TOP
095N00376
CUSHION-BOTTOM
095N00377
CUSHION-MAIN D
095N00378
BOX-MAIN
095N00379
CBF INTERFACE-USB
117N01313
FAX LINE CORD - RJ11
117N01769
Toner Vacuum
003-1496-00
9-37
Parts List
9-38
Wiring Diagrams
Block Diagram
WD 2 Connection Diagram
WD 3 Power Signal
Interconnection Diagrams
Chapter
10
10-2
(BLDC MOTOR)
MAIN MOTOR
(STEP MOTOR)
EXIT MOTOR
(STEP MOTOR)
DUPLEX MOTOR
(STEP MOTOR)
PLA T EN MOTO
TOR
(600dpi)
COLOR CCD Modul e
- AN44060A
ADF MOTOR DRIVER
- P-REGI SENSOR
- P-DET SENSOR
- P-POS SENSOR
- Elec-Clutch * 2
ADF UNIT
USB HOST
CCD HOME SENSOR
Key Scan
LCD/LED Drive
MICOM
OPE
LCD (16char*2lines)
NETWORK (8P)
Parallel (36P)
USB 2.0 (4P)
10P
4P
4P
4P
24P
18P
5P
RJ45
Reset
(AN44060A)
EXIT MOTOR
DRIVER
(A3977)
DPLX MOTOR
DRIVER
(TEA3 718 X 2EA)
PLATEN MOTOR
DRIVER
CCD DRIVING
PART
CIP4 AFE
(TD242LP)
MII BUS
RAM BUS
USB HOST
CONTROLLE R
IC
FAST SRAM
(128 KByte)
UA RT I/ F (9P)
NIC I/F
(Phy Chip )
(Super1284)
Paralle l Driv er
(ISP1582)
USB Driv er
Main Board
DRAM BUS
ROM BUS
2EA)
GPIO
UART
UA
RT /
SIO
IO I/F (8P)
8P)
RAM BUS
THERM.
DRAM Backup
EXPAND MEMORY
SDRAM (32MB x
NOR( 8MBx
2P
2P
2P
2P
3P
18P
2P
30P
HVPS
2P
CX2049
3
LSD
Drv.
AUDIO
OPC
GND
THV
DEV
2P
EXT.
PHO
LINE
2P
AC
PWM
+24VSF
+24VS
+24V
+5V
SMPS
Inlet
AC 110V / 220V
POWER
S/W
125V 20A
250V 16A
s3300mfp-093
REGI. CLUTCH
MPF CLUTCH
Pickup CLUTCH
CARTRIDGE INFO.
LSU_5V SWITCH
OPEN SENSOR
PLATEN COVER
MOTOR DRIVER (A3 977)
SENSOR (1EA)
MODULAR JACK
4P
24VSF
Fus er
24V
5V
16P
SCF(op
option)
tion)
LSU (LVDS)
SSD
MODEM
SFX336
33.6KBP
FUSER
SENSOR
PAPER EMPTY
3P
COVER S/W
FUSER
COVER S/W
EXIT SENSOR
FEED
SENSOR
DUPLEX
SENSOR
SUPPL
Y
MHV
2P
Duplex FAN
Manual(Regi)
SENSOR
2P
Main FAN
Wiring Diagrams
Block Diagram
Speaker
10
Platen
Cover Open 3
Sensor
Platen
Motor
USB
Host
Main
Motor
2 Liu 30
Embedded
N/W
Main
18
24
ADF
CCD
2
Feed
Clutch
MPT
Sensor
3
Laser Unit
2
Registration
Clutch
18
28
7
2 LSU Interrupt
Switch
4 CRUM2
Cover
S/W
3
CCD Home
Sensor
2
Battery
Control Panel
3
Paper Empty
Sensor
2
MPT
Clutch
Feed
Sensor
Exit
Sensor
Duplex Registration
Sensor
Sensor
HVPS
Fuser Cover
Sensor
Fuser
30
14
Duplex
Motor
2
Main
Fan
Joint
Duplex
Fan
2 4 Exit
Motor
s3300-094
: PBA
SMPS
2
Power
Switch
2
Power
Cord
Wiring Diagrams
WD 2 Connection Diagram
10-3
Wiring Diagrams
WD 3 Power Signal
Control Board Power signal
FLAT Motor
Driver IC
(A3977SLP)
Network
(BCM5241)
EEPROM
(M24C32)
USB 2.0
(ISP1582)
Super1284
5V
AFE
(HT82V26A)
3.3V
3.3V
3.3V
CCD LVDS
(HT82V26A)
3.3V
EEPROM
(M24C32)
24V
CPU
CHORUSm
3.3V
5V
FET
(NDT2955)
USB Host
(OTG242)
1.3V
3.3V
SDRAM
3.3V
5V
AC Fuser Part
3.3V
1.3V
DC-DC Converter
5V
LVPS
3.3V
(K6R1016)
1.3V
24V
5V
SDRAM
SSCG
(CY25811)
3.3V
(K4S561632)
Line Tranceiver
(74LVX161284MTD)
3.3V
DC-DC Converter
5V
24VS
3.3V
Flash ROM
3.3V
HVPS
24V
(74LCX16245)
(S29GL064M)
5V
3.3V
3.3V
3.3V
Buffer
24V
DUPLEX Motor
Driver IC
(A3977SLP)
24VS
3.3V
EXIT Motor
Driver IC
(AN44060A)
5V
24VS
3.3V
s3300mfp-171
10-4
Wiring Diagrams
OPE/ADF Power signal
OPE
OPE Micom
(HT48C50)
5V
LED
(KSA1182)
5V
5V
MCU Board
24V
ADF
5V
ADF Motor
Driver IC
24V
5V
Photo Interrupter
(RPI-441C1N)
5V
s3300mfp-172
10-5
Wiring Diagrams
HVPS/Voltage map
OP-AMP
Control
Switching
Control
Switching
TR
Transformer
Input
12
+
13
-
THV-PWM
THV
44, 48
47, 50
44
46
Feedback
Switching
TR
Transformer
THV-EA
OP-AMP
Control
Rectifier &
Regulation
2
3
2
11
Output
14
KA324
Switching
Control
Rectifier &
Regulation
THV-READ
Recognition of
Environment
10-6
s3300mfp-173
Wiring Diagrams
Interconnection Diagrams
Block Diagram
Main
Board
Flat Motor
HVPS
CN
CN2
USB Host
CN1 Board CN2
CN6
CRUM
CN7
CN24
CN5
CN26
CN6
CN4
CN
Paper Empty
Sensor
CN1
CN
CN1
ADF Motor
CCD
CN
CN5
ADF
Board
CN3
CN4
CN
CN1
ADF Feed
Clutch
Duplex
Fan
CN
Exit
Motor
CN2
Connection
Board
CN2
ADF Registration
Clutch CN
CN
CN3
CN
Main
Fan
CN5
CN
Duplex
Motor
CN
Laser Unit
Switch
Main Motor
MPT Sensor
CN
CN
CN8
CN23
CN
CN14
Registration
Clutch
CN
CN17
Pick-Up
Clutch
CN
CN18
SMPS
(LVPS)
CN2
CN2
MJ1
CN
CN
CN1
Modem
Board
CN1
CN27
MJ2
CN25
CN
CN3
CN3
USB CN16
CN9
Ethernet CN13
CN
CN15
Flat Cover
Sensor
CN1
CN
CN12
MPT Clutch
CN3
Fuser
AC Inlet
Optional
250-Sheet
Feeder
Control Panel CN5
Battery
Laser Unit
Board
s3300mfp-174
10-7
Wiring Diagrams
Control Board Connector Locations

Flat Cover
CCD
Flat Motor
ADF
CN4
Control Panel
CN1 CN2
USB Host
CN3
CN5
CN6
CN7
CN8
Cartridge
(CRUM)
LSU_5V
LSU
CN9
Thermistor
Network
Port
USB
Port
CN12
CN13
CN14
CN15
CN16
CN17
CN18
SDRAM
CN22
MPF_SEN
MPF Clutch
REGI Clutch
Pick Up Clutch
CN23
BLDG
(Main Motor)
CN24
Engine (HVPS)
SCF Con
(Tray 2)
CN25
CN26
CN27
Duplex Motor
Modem PBA
10-8
s3300mfp-102
Wiring Diagrams
Control Board to Laser Unit, Ethernet, USB

Control
Board
+5VDC
+24VDC
+3.3VDC
Laser Unit
CN9
GND
1
2
3
4
5
LSU_5V
LD_POWER1
LD_POWER1
VD02_plus
VD01_plus
VD02_minus
6
7
8
9
10
11
12
13
14
15
16
17
18
VD01_minus
nLD_EN
LSU_SH1
nHSYNC1_plus
LSU_SH2
LSU_MOTOR_CLK
nHSYNC1_minus
nLSU_READY
nLSU_MOTOR_EN
GND
+24VDC
CN13 Ethernet
GND
1
NC
2
RD3
+3.3VDC
4
RD+
5
TD6
+3.3VDC
7
8
9
10
11
12
13
14
TD+
+3.3V P/U
LED2
+3.3V P/U
LED1
NC
NC
CN16 USB
VBUS
1
DM
2
DP
3
GND
4
s3300mfp-175
10-9
Wiring Diagrams
Control Board to Main and Flat Motors, Clutches, Sensors, Laser Interlock
Control
Board
+24VDC
CN23
Main Motor
CN??
+24VDC
+24VDC
GND
GND
1
2
3
4
5
6
7
8
9
10
10
9
8
7
6
5
4
3
2
1
GND
+5VDC
nBLDC_MOTOR_EN
BLDC_MOTOR_READY
PWM_MOTOR
nBLDC_MOTOR_DIR
+24VDC
+24VDC
CN18
1
2
+24VDC
CONTROL
CN17
1
2
N.C.
3
+24VDC
CONTROL
CN
1
Pick-Up
Clutch
2
CN
1
Registration
Clutch
+5VDC
CN8
1
3
2
+3.3VDC
+24VDC
CN14
1
2
3
CN15
1
2
+3.3VDC
CN1
1
2
3
N.C.
CN
3
2
1
nMFP_P_EMPTY
GND
+3.3VDC
+24VDC
CONTROL
nFLAT_COVER_OPEN
GND
+3.3VDC
MPT Sensor
CN
1
MPT
Clutch
2
CN
3
2
1
Flat Cover Sensor
Flat Motor
CN
CN2
1
2
3
4
Laser Unit
Interlock Switch
+5VDC
LSU_5V
OUT1A
OUT1B
OUT2A
OUT2B
4
3
2
1
s3300mfp-176
10-10
Wiring Diagrams
Control Board to HVPS, CRUM, Paper Empty Sensor

Control
Board
+24VDC
CN24
+5VDC
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
1
2
3
4
5
6
7
+24VS
+24VS
+24VS
GND
nP_FEED
THV_READ
nP_REGI
+24VDC
nP_EMPTY
THV_EN
nP_COVER
THV_PWM
nP_EXIT
MHV_PWM
+5VDC
DEV_PWM
+5VDC
GND
+5VDC
GND
E_M_A1
GND
E_M_A1
PWM_FUSER_BIAS
E_M_B1
nFuser_EN
E_M_B1
FAN_MAIN
DPX_MOTOR_A
DPX_MOTOR_NA
DPX_MOTOR_B
DPX_MOTOR_NB
FAN DUPLEX
nDPX_JAM_SENSOR1
nDPX_JAM_SENSOR2
CN5
2
1
4
3
6
5
8
7
10
9
12
11
14
13
16
15
18
17
20
19
22
21
24
23
26
25
28
27
HVPS
CN4
+5VDC
1
2
3
nP_Empty
GND
+5VDC
CN
1
2
3
Paper Empty
Sensor
CN6
7
6
5
4
3
2
1
+3.3VDC
CN7
1
2
3
4
+3.3VDC
DEV_DIO
DEV_CLK
GND
CN
4
3
2
1
CRUM
s3300mfp-177
10-11
Wiring Diagrams
Control Board to Opt. Tray, Control Panel, ADF Board

Control
Board
+3.3VDC
+24VDC
+5VDC
+5VDC
+24VDC
CN25
CN3
1
2
3
4
5
6
7
CN4
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
11
10
9
8
7
6
5
4
3
2
1
SCF_CLK
nSCF_RDY
+24VDC
GND
GND
GND
GND
GND
GND
+5VDC
PANEL_RXD
nRST_PANEL
PANEL_TXD
nSCANNER_HOME
BATTERY
ADF_MOTOR_PHB
GND
ADF_MOTOR_PHA
GND
ADF_MOTOR_A
+5VDC
ADF_MOTOR_B
+24VDC
nADF_MOTOR_EN
ADF_MOTOR_NA
nADF_P_REGI
ADF_MOTOR_NB
nADF_P_DET
nADF_P_POS
nADF_MODULE_DETECT
GND
ADF_REGI_CLUTCH
ADF_PICKUP_CLUTCH
Optional Tray 2
CN
+3.3VDC
SCF_RXD
SCF_TXD
1
2
3
4
5
6
7
8
9
10
11
Control Panel
CN3
7
6
5
4
3
2
1
CN3
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
1
2
+24VDC
GND
ADF Board
+24VDC
CN2
1
2
+24VDC
REGI_CLUTCH
FEED_CLUTCH
3
4
GND
Battery
2
1
ADF Registration
CN Clutch
2
1
CN
AOUT_1
AOUT_2
BOUT_1
BOUT_2
ADF Feed Clutch
2
1
CN
CN1
1
2
3
4
CN
4
3
2
1
ADF Motor
s3300mfp-178
10-12
Wiring Diagrams
Control Board to Modem Board, USB Host Board
Control
Board
+5VDC
+3.3VDC
CN27
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
CN1
GND
+5VDC
D(31)
D(30)
D(29)
D(28)
D(27)
D(26)
D(25)
D(24)
GND
A(2)
A(3)
A(4)
A(5)
A(6)
A(7)
A(8)
GND
GND
nCS_MODEM
nRD
nWR
N.C.
Modem Board
30
29
28
27
26
25
24
23
22
21
20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
nRST_MODEM
nINT_MODEM
KEYCLICK
+3.3VDC
+3.3VDC
GND
MJ1
1
2
3
4
MJ2
1
2
3
4
CN2
1
2
+5VDC
CN6
1
2
3
4
5
+5VDC
DM
DP
GND
GND
CN2
5
4
3
2
1
USB Host Board

+5VDC
1
2
3
4
5
6
+5VDC
DM
DP
GND
GND
GND
s3300mfp-179
10-13
Wiring Diagrams
SMPS to HVPS, HVPS to Connection Board (Motors, Fans)

HVPS
+24VDC
+5VDC
CN1
2
1
4
3
6
5
8
7
10
9
12
11
14
13
16
15
+24VDC
18
17
20
19
22
21
24
23
26
25
28
27
30
29
CN3
nFUSER
+24VS
+24VDC
GND
+24VDC
GND
+24VDC
GND
+24VDC
GND
+5VDC
GND
+5VDC
GND
+5VDC
GND
DPXMOTOR2A
DPXMOTOR1B
DPXMOTOR2B
DPXMOTOR1A
MAIN_FAN
GND
+24VS
+24VS
DPX_FAN
GND
EXITMOTOR1A
EXITMOTOR2B
EXITMOTOR2A
EXITMOTOR1B
SMPS
CN1
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
CN1
1
2
3
4
5
6
7
8
9
10
11
12
13
14
1
2
CN2
1
2
HOT
Neutral
AC Inlet
AC
AC
Fuser
Connection Board
CN5
1
2
3
4
Duplex Motor
CN
DPXMOTOR2A
4
3
2
1
DPXMOTOR1B
DPXMOTOR2B
DPXMOTOR1A
CN3
+24VDC
1
2
3
MAIN_FAN
Main Fan
NC
+24VDC
DPX_FAN
Duplex Fan
+24VDC
+24VDC
CN2
1
2
3
4
5
6
EXITMOTOR1A
EXITMOTOR2A
EXITMOTOR1B
EXITMOTOR2B
Exit Motor
CN
4
3
2
1
s3300mfp-180
10-14
Wiring Diagrams
Control Board to Fuser, CCD

Control
Board
CN12
1
2
+24VDC
+5VDC
+3.3VDC
CN5
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Fuser
Thermistor-1
Thermistor-2
B_Vin
GND
G_Vin
GND
R_Vin
GND
+24VDC
Scanner_DPI_Control
Scanner_BW_Control
Scanner_PI_TG1
Dout1+
Dout1Dout2+
Dout2Dout3+
Dout3Dout4+
Dout4GND
+5VDC
GND
+3.3VDC
GND
INV_Power
CN
CCD
24
23
22
21
20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
s3300mfp-181
10-15
Wiring Diagrams
10-16
Appendix
Contents...
Phaser 3300MFP Menu Map
Acronyms and Abbreviations
Appendix
Appendix
Phaser 3300MFP Menu Map
Fax Feature
Darkness
Multi Send
Delay Send
Priority Send
Forward
Secure Receive
Add Page
Cancel Job
Copy Feature
Scan Feature
Copy Collation
2-Up
4-Up
ID Copy
Poster Copy
Clone Copy
Erase Bkgd.
USB Memory
Scan Size
Original Type
Resolution
Scan Color
Scan Format
E-mail
Scan Size
Original Type
Resolution
Scan Color
FTP
Scan Size
Original Type
Resolution
Scan Color
SMB
Scan Size
Original Type
Resolution
Scan Color
Copy Setup
Fax Setup
Sending
Redial Times
Redial Term
Prefix Dial
ECM Mode
Send Report
Image TCR
Receiving
Receive Mode
Ring to Answer
Stamp RCV Name
RCV Start Code
Auto Reduction
Discard Size
Junk Fax Setup
DRPD Mode
Change Default
Resolution
Darkness
Auto Report
Change Default
Copies
Reduce/Enlarge
Darkness
Original Type
System Setup
Scan Setup
Machine Setup
Machine ID
Machine Fax No.
Date & Time
Clock Mode
Language
Default Mode
Power Save
Scan PWR Save
Timeout
NetScanTimeout
Job Timeout
Import Setting
Export Setting
Change Default
USB Memory
E-mail
FTP
SMB
System Setup
(continued)
Paper Setup
Paper Size
Paper Type
Paper Source
Sound/Volume
Key Sound
Alarm Sound
Speaker
Ringer
Report
Maintenance
Clean Drum
Ignore Toner
Supplies Life
Serial Number
Clear Setting
Network
TCP/IP
EtherTalk
Ethernet Speed
Clear Setting
Network Info.
802.1x
CentreWare IS
TCP/IP Setup
s3300mfp-206
A-2
Appendix
Acronyms and Abbreviations

Acronym
Description
A3
Paper size 297 millimeters (11.69 inches) x 420 millimeters (16.54 inches).
A4
A5
AC
Alternating Current is type of current available at power source for the printer.
AMPV
Average Monthly Print Volume
ASIC
Application Specific Integrated Circuit
ASSY
Assembly
ATM
Adobe Type Manager
BIOS
Basic Input Output System
BLDC
Brush-Less Direct Current
BOOTP
Boot Parameter Protocol
BSD
Block Schematic Diagram
BTM
Bottom
CAM
Cam Shaft
CCD
Charged Coupled Device (Photoelectric Converter)
CD
Circuit Diagram
CD
Compact Disc
CLT
Clutch
CMOS
Complementary Metal Oxide Semiconductor
CN
Connector
CON
Connector
CPU
Central Processing Unit
CRU
Customer Replaceable Unit
CRUM
Customer Replaceable Unit Meter/Memory
CST
Cassette
CUPS
Common Unix Printing System
dB
Decibel
dbA
decibel ampere
dBM
decibel milliwatt
DC
Direct Current is type of power for printer components. Machine converts AC

power from power source to DC power.
DCU
Diagnostic Control Unit
DDR2 DIMM Double Data Rate Dual In-Line Memory Module

DEVE
Developer
A-3
Appendix
Acronym
A-4
Description
DHCP
Dynamic Host Configuration Protocol
DIMM
Dual In-line Memory Module
DPI
Dot Per Inch
DRAM
Dynamic Random Access Memory
DRV
Drive
DUP
Duplex
Duplex
2-sided printing
DVM
Digital Voltmeter
EC
European Community
EEC
European Economic Community
ECP
Enhanced Capability Port
EEPROM
Electrically Erasable Programmable Read-Only Memory
EMI
Electro Magnetic Interference
EP
electrophotographic
EPP
Enhanced Parallel Port
EOM
End of Message
ESA
Electric Static Attachment
ESD
Electrostatic Discharge. A transfer of charge between bodies at different

electrostactic potential.
FCC
Federal Communications Commission
FCOT
First Copy Out Time
FDR
Feeder
FE
Field Engineer
FPOT
First Print Output Time
FR/FRNT
Front
FRU
Field Replaceable Unit
F/W
Firmware
GB
Giga Byte
GDI
graphics device interface
GND
Ground
HARN
Harness
HCF
High-Capacity Feeder
HBP
Host Based Printing
HDD
Hard Disk Drive
HOU
Housing
HUM
Humidity
HVPS
High-Voltage Power Supply
Appendix
Acronym
Description
Hz
Hertz (cycles per second)
IC
Integrated Circuit
IEC
International Electrotechnical Commission
I/F
Interface
I/O
Input and Output
IDE
Intelligent Drive electronics or Imbedded Drive Electronics
IEEE
Institute of Electrical and Electronics Engineers. Inc.
IP
Image Processor
IPA
Isopropyl Alcohol
IPM
Image Per Minute
IPP
Internet Printing Protocol
IQ
Image Quality
KB
Kilo Byte
LAN
Local Area Network
LBP
Laser Beam Printer
LCD
Liquid Crystal Display
LD
Laser Diode
LED
Light Emitting Diode
LEF
Long-Edge Feed
LSU
Laser Scanning Unit
LTR
Letter Size Paper (8.5 x 11 inches)
LVPS
Low-Voltage Power Supply
MAC
Media Access Control
MB
Mega Byte
MFP
Multi-Functional Product
MHz
Mega Hertz
MM
Millimeters
MOT
Motor
MPT
Multi-Purpose Tray
NVM
Non-Volatile Memory
NVRAM
Non-Volatile Random Access Memory
OHP
Overhead Paper (Transparency)
OPC
Organic Photo Conductor
OPT
Optional
OS
Operating System
PBA
Printed Board Assembly
A-5
Appendix
Acronym
A-6
Description
PC
Personal Computer
PCB
Printed Circuit Board
PCL
Printer Command Language
PDL
Page Description Language
P/J
Plug Jack (electrical connections)
PJL
Printer Job Language
PL
Parts List
PPD
PostScript Printer Description
PPM
Pages Per Minute
PPS
Pulses Per Second
PS
PostScript
PTL
Pre-Transfer Lamp
PV
Print Volume Management
PWBA
Printed Wiring Board Assembly
PWM
Pulse Width Modulation
RAM
Random Access Memory
RH
Relative Humidity
RLS
Release
ROM
Read-Only Memory
ROS
Raster Output Scanner - Laser Unit
SCF
Second Cassette Feeder
SEF
Short-Edge Feed
SMPS
Switching Mode Power Supply
SNR
Sensor
SOL
Solenoid
SOS
Start of Scan
SPOOL
Simultaneous Peripheral Operations Online
STS
Soft Touch Sensor
SW
Switch
SYNC
Synchronous or Synchronization
TBD
To Be Determined
THV
Transfer High Voltage
TNR
Toner
UI
User Interface
USB
Universal Serial Bus
Copyright 2008, Xerox Corporation.

All rights reserved. Unpublished
rights reserved under the copyright
laws of the United States.
Part#: 701P48425

Phaser 3300 Service Manual

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Phaser

First Printing: July 2008

Phaser 3300MFP Service Manual

A caution indicates an operating or maintenance procedure, practice or

Phaser 3300MFP Service Manual

Symbols Marked on the Product

Hot surface on or in the printer. Use caution to avoid

Warning. Use caution to avoid personal injury.

Use caution (or draws attention to a particular component).

Do not touch the OPC Drum.

Do not expose the item to sunlight.

Do not tilt the Print Cartridge.

Do not expose item to high temperature.

Recycle the item.

Phaser 3300MFP Service Manual

Power Safety Precautions

Phaser 3300MFP Service Manual

if the power cord or plug is frayed or otherwise damaged,

if any liquid or foreign material is spilled into the product,

if the printer is exposed to any excess moisture,

if the printer is dropped or damaged,

if you suspect that the product needs servicing or repair,

whenever you clean the product.

Electrostatic Discharge Precautions

Immediately before handling any semiconductor components assemblies,

Do not use freon-propelled chemicals. These can generate electrical

Do not remove a replacement component or electrical sub-assembly from

Immediately before removing the protective material from the leads of a

Minimize body motions when handling unpacked replacement devices.

Handle ICs and Erasable Programmable Read-Only Memories

Pay attention to the direction of parts when mounting or inserting them on

Phaser 3300MFP Service Manual

Service Safety Summary

Class 1 Laser Product

Phaser 3300MFP Service Manual

Phaser 3300MFP Service Manual

Servicing Electrical Components

Servicing Mechanical Components

Servicing Fuser Components

Phaser 3300MFP Service Manual

Moving the Printer

Always move the printer separately from Tray 2.

Phaser 3300MFP Service Manual

United States (FCC Regulations)

Reorient or relocate the receiver (device being interfered with).

Increase the separation between the printer and the receiver.

Consult the dealer or an experienced radio/television technician for help.

Phaser 3300MFP Service Manual

December 15, 2004: Council Directive 2004/108/EC as amended. Approximation of

Phaser 3300MFP Service Manual

Phaser 3300MFP Service Manual

Phaser 3300MFP Service Manual

Phaser 3300MFP Service Manual

3 Error Messages and Codes

Phaser 3300MFP Service Manual

6 Adjustments and Calibrations

Phaser 3300MFP Service Manual

7 Cleaning and Maintenance

8 Service Parts Disassembly

Phaser 3300MFP Service Manual

Phaser 3300MFP Service Manual

Phaser 3300MFP Service Manual

Printer Introduction and Overview

Parts of the Printer