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1.

Open up skype and call this number - 8009365700


2. Say Tech support
3. Say "____" - Insert whatever product you want to SE here.
4. Someone will ask you for your name + number. Tell them your real name (If you
want) but make up the number (I always do, they don't care)
5. They will ask about the product. Tell them that it was a gift from a friend,
but it does not work.
For me, I wanted a Microsoft Lifecam Cinema HD. I told them that the device did
not show up after plugging it in in numerous computers. They may or may not ask
some other troubleshooting questions. If they do, just work around it to make su
re that they know it does not work.
6. S/he will give you a caseID number. Keep a hold of it as she will put you thr
ough to another directory.
7. Tell the new person your name + CaseID number.
8. They may ask about the product not working. See step 5.
9. Now they should say that they will replace it. Give them your email address i
f you haven't already and wait for an email from them.
10. Reply to the email. It should be your information that they need. Make sure
it is REAL.
Enjoy your free microsoft product. Try not to do this too many times in one sitt
ing as people have been known to get caught.
Note: In the case they DO ask you to give them a picture of a receipt or the pro
duct. You can either A. Hang up and try again later on. Or B. Forge up a quick r
eceipt.

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