B GIO DC V O TO

TRNG I HC S PHM K THUT TP. H CH MINH

H THNG NH GI
NNG LC THC HIN - KPIs
P DNG TI TRNG
I HC S PHM K THUT TP. HCM
(Ban hnh km theo Quyt nh s 279 /HSPKT-QTCL ngy 11/02/2014)

TP. H CH MINH 01/2014

1.

TNG QUAN

1.1. t vn
Theo K hoch hnh ng ca Hiu trng nhim k 2013-2018 th mt trong nhng
yu im ni ti l h thng qun l ca nh trng cha thc s nh gi ng mc nng
lc lm vic cng nh kh nng cng hin ca cc CBVC. Thm na, vic phn b thu nhp
cha tht s khuyn khch c s n lc lm vic ca i a s Cn b vin chc (CBVC).
ng thi, trong k hoch cng tc ca Hiu trng nhim k 2013-2018 ra nhim v
nghin cu p dng m hnh qun l Hybrid gia Trng i hc v Doanh nghip
nng cao hiu qu lm vic ca CBVC.
Vn t ra l chng ta cn mt cng c hu hiu nh gi nng lc thc hin
cng vic ca mi c nhn/n v; t c chnh sch phn b tin lng, khen thng,
hp l cho tng c nhn/n v. Mt trong nhng cng c hu hiu c bit n v p
dng rng ri cc nc pht trin l: H thng nh gi nng lc thc hin (Key
Performance Indicators - KPIs).
Bn cht ca H thng nh gi nng lc thc hin (KPIs) l mt cng c p ng m
hnh Qun l theo mc tiu (Management by Objectives - MBO). M hnh ny thc ra
c p dng ti Trng HSP K thut TPHCM khi trin khai p dng h thng ISO
thng qua hnh thc xy dng K hoch Mc tiu cht lng ca trng v cc n v.
Trong bn K hoch Mc tiu cht lng cng xy dng cc ch s nh gi, nhng y
l ch s nh gi cho cc n v, cha i ti tng CBVC v mt s ch s nh gi qua cc
nm i khi khng t yu cu theo nh KH. MTCL. Nguyn nhn chnh l do chng ta
cha nh gi y nng lc thc hin ca tng c nhn/n v v cha c ch th lao,
khen thng, ph hp. V vy, vic p dng H thng nh gi nng lc thc hin
(KPIs) s gp phn gii quyt c nhng vn nu trn.
1.2. Mc tiu
Xy dng H thng nh gi nng lc thc hin (KPIs) ti trng nhm nh gi nng
lc thc hin cng vic ca tng c nhn/n v. T lm c s phn b lng tng thm,
thi ua khen thng, b nhim, lun chuyn, k lut CBVC.
1.3. Tin trnh v phng thc trin khai bin son ti liu
Bin son ti liu chi tit H thng nh gi nng lc thc hin (KPIs) ti trng nhm
nh gi nng lc thc hin cng vic ca tng c nhn/n v. Cc bc thc hin xy
dng H thng nh gi nng lc thc hin (KPIs) nh sau:
Thnh lp nhm son tho, bin son ti liu d tho;
Bo co ti liu d tho ti Hi ngh Cn b trng (8/2013); tip thu kin phn
hi, hiu chnh ti liu d tho;
Ban ch o trin khai th im thc hin nh gi nng lc CBVC theo KPIs cng
2

vi nhm son tho thng k, phn tch s liu hin trng v ging dy/NCKH ca
ging vin; xut cc tiu ch nh gi cho c nhn/n v Khi ging dy v
Khi hnh chnh (11, 12/2013); hon thin ti liu.
Ban hnh H thng nh gi nng lc thc hin (KPIs), trin khai th im thc
hin nh gi nng lc CBVC vo Hc k 2, nm hc 2013-2014.

2.

KHI QUT V KPIs

KPIs - Key Performance Indicators: Ch s nng lc thc hin.

Thng thng, trong mt t chc (doanh nghip/trng/vin) mi tp th v mi
chc danh s c bn m t cng vic hoc k hoch lm vic hng thng. Phn cng
vic g v khi lng bao nhiu, ph thuc vo v tr, chc nng ca tng c
nhn/n v. Vic xy dng bn m t cng vic do lnh o trc tip ca cc c
nhn/n v, phi hp vi phng T chc Cn b thc hin.
Nh qun l s p dng cc ch s nh gi hiu qu lm vic nh k ca n
v/chc danh .
Da trn vic hon thnh KPIs, t chc s c cc ch thng pht cho tng n
v/c nhn vo cui mi k nh gi.
KPIs s gp phn pht trin ngun nhn lc trong nh trng (Hnh 1)

Hnh 1: Pht trin ngun nhn lc trong nh trng vi KPIs

3

KPIs ch l h thng c thit lp nh gi nng lc thc hin cc KH hot

ng c nhn/KH mc tiu cht lng ca cc c nhn/n v.

3.

QUY TRNH NH GI KPIs

3.1. Quy trnh thc hin

Quy trnh trin khai thc hin nh gi KPIs (Hnh 2)

nh hng chin lc
ca trng theo cc giai on
(ng y v Hi ng Trng)

6
Phng
Qun tr
chin lc

Mc tiu cht lng

ca trng theo nm hc

(Ban gim hiu)

Mc tiu cht lng

ca tng n v

(Khoa/Trung tm/Vin; Phng/ Ban)

Phng
m bo
cht lng

Phng
T chc
cn b

Khng c
n v
trc thuc

Mc tiu cht lng

ca cc cp trc thuc n v
(B mn thuc Khoa)

K hoch hot ng
v bn nh gi (PE)
ca tng cn b nhn vin

Cng ngh thng tin

Hnh 2: Quy trnh thc hin h thng nh gi theo ch s nng lc thc hin KPIs
3.2. M t vn hnh ca quy trnh
- Theo thng l quc t, khi 1 v 2 s hp 2 ln trong 1 nm, mi ln 2 3 ngy. Hai
khi ny s lm vic mt thit vi nhau nhm a ra c nh hng chin lc
cho cc giai on ca nh trng. Khi 1 a ra c nh hng chin lc v
Khi 2 a ra k hoch mc tiu cht lng ca nm hc th hai khi ny ngoi vic
lm vic c lp cn phi c c ch tho lun c nhng thng nht chung.
- Cc khi 3-4-5: Cc n v/c nhn xy dng cc k hoch mc tiu cht lng
(KH. MTCL)/k hoch hot ng ca c nhn (KH. HCN) sao cho p ng c
4

KH. MTCL ca cp lnh o trc tip.

- Cc khi 6-7-8: Cc n v phi hp, h tr, gim st, bo co tng hp tnh hnh
thc hin h thng nh gi ch s nng lc thc hin KPIs cho ton trng.
Lu : Mi k hoch chin lc hay k hoch hot ng khi a ra u l kt qu
thng nht gia n v qun l trc tip vi n v cp di hoc nhn vin cp di.
- KH. MTCL v KH. HCN ca tt c cc cp trong trng phi c np v ph
duyt bi cp trn trc tip vo u mi nm hc.
- nh k theo thng/hc k/nm hc s tin hnh nh gi vic thc hin KH.
MTCL v KH. HCN ca tt c cc cp trong trng.
- Trong KH. MTCL ca cc n v v KH. HCN s c nhng ni dung nh gi
ton din cc mt hot ng c lin quan n chc nng, nhim v ca tng i
tng. Mi ch tiu nh gi u phi c cc gi tr nh lng. y chnh l B ch
s nng lc thc hin KPIs.
- Ti thi im nh gi Ch s nng lc thc hin KPIs, cc cp di ch ng np
cho cp trn bn t nh gi KPIs theo nh ch tiu cht lng ca cc cp v KH.
HCN ca tng CBVC.
- Lnh o cp trn s c bui lm vic trc tip, tho lun v bn t nh gi ca
cp di v c a ra kt lun vi ch k ca hai bn (cch nh gi ny theo chiu
t trn xung).
Tt c CBVC trong trng u l i tng phi thc hin BN NH GI (PE).
Kt qu nh gi KPIs ca CBVC v cc n v s c b phn nhn s tng hp,
phn tch. y cng l c s cho vic phn b lng tng thm hng thng, khen
thng, lun chuyn, bt, thm ch cho ngh vic CBVC.
Tt c cc cng vic vn hnh theo quy trnh H thng nh gi KPIs u c
thc hin trn cc biu mu chun quy nh km theo ti Ph lc ca ti liu ny.

4.

KPIs VI LNG TNG THM, THI UA KHEN THNG,

B NHIM, LUN CHUYN V K LUT CBVC
4.1. KPIs vi lng tng thm
4.1.1. C s phn b tin lng tng thm
- Ngun thu v chi c thc hin theo quy nh ca Nh nc v theo quy ch chi
tiu ni b ca Nh trng.
- Phn tin lng tng thm l chnh lch gia thu v chi sau khi tr i cc khon
trch u t pht trin v trch lp cc qu theo quy nh. T l chi lng tng
thm c th do Hiu trng cng b hng nm.
5

- H thng nh gi nng lc thc hin (KPIs) ch nhm phn b tin lng tng
thm v ph cp trch nhim ca Nh trng (tin lng v tin trch nhim theo
thang bng lng ngch bc ca Nh nc vn gi nguyn).
- Cc h s c p dng trong KPIs vn tun theo quy nh trong quy ch chi tiu
ni b ca Nh trng (tr mt s h s c xut iu chnh).
- Vic phn b tin lng c cn c vo bng chm im v xp loi theo tng
khi nh gi KPIs.
4.1.2. H s hon thnh nhim v (K) v phn loi c nhn CBVC
Bng di y trnh by cch tnh h s hon thnh nhim v ca c nhn CBVC
theo kt qu nh gi KPIs c trnh by chi tit mc 7. Theo , h thng nh gi
KPIs s phn ra 05 mc hon thnh v khng hon thnh nhim v c quy c l cc
mc t AE.
Cp
hon thnh
nhim
v
Kt qu xp
loi KPIs
im
nh gi
(thang 100)
H s
hon thnh
nhim v (K)

Khng
xp loi
(B
k lut)

Cha
hon
thnh
nhim
v

Hon
thnh
nhim v
nhng
cn sai
st

Hon
thnh
nhim
v

Hon
thnh
tt nhim
v

Hon
thnh
xut sc
nhim v

T
37
im

T
38 52
im

T
53 72
im

T
73 89
im

T
90 100
im

0,85

0,95

1,05

1,15

Lng tng thm thc nhn s bng lng tng thm tnh theo quy nh ca Quy ch
chi tiu ni b nhn vi h s hon thnh nhim v (K).
Vi h s K nh bng trn c so snh vi mc lng tng thm l:
- C nhn t kt qu KPIs loi A c tng 15% lng tng thm.
- C nhn t kt qu KPIs loi B c tng 5% lng tng thm.
- C nhn t kt qu KPIs loi C c hng 100% lng tng thm.
- C nhn t kt qu KPIs loi D b gim 5% lng tng thm.
- C nhn t kt qu KPIs loi E b gim 15% lng tng thm.
- C nhn t kt qu KPIs loi F b gim 100% lng tng thm.
4.2. KPIs vi thi ua khen thng, b nhim, lun chuyn, k lut CBVC
4.2.1. KPIs Thi ua khen thng
Kt qu nh gi KPIs l mt trong nhng tiu ch quan trng xp hng thi ua,
6

khen thng:
- Lao ng tin tin: Ti thiu KPIs phi t mc C.
- Chin s thi ua cp c s: Ti thiu KPIs phi t mc B.
- Chin s thi ua cp B: 03 nm lin tip l Chin s thi ua cp c s (theo quy
nh hin hnh), trong ti thiu c 01 nm KPIs phi t mc A.
- Chin s thi ua cp c s: 02 nm lin tip s c tng lng trc thi hn (theo
quy nh hin hnh).
4.2.2. KPIs Lun chuyn, k lut CBVC
- CBVC c KPIs mc E trong 02 nm lin tip s l i tng xem xt lun chuyn
cng vic hoc buc thi vic.
- CBVC c b nhim cc v tr cao hn: Ngoi nhng tiu ch hin hnh cn c
thm KPIs ca nm trc khi b nhim t loi B tr ln.
- Nhng trng hp c bit khc do Trng phng TCCB xut Hiu trng xem
xt v x l.

5.

HN CH CC TC NG KHNG TCH CC & LU

Theo kinh nghim, vic thc hin h thng nh gi KPIs lun c xut hin nhng tc
ng khng tch cc v cc gii php tng ng c x l nh sau:
1. Tm l khng ng tnh v tm th khng sn sng thc hin h thng nh gi
ny.
Gii php: Nh trng v cc n v cn phi ph bin cho ton th CBVC hiu c
mc ch v ngha, cng nh hiu qu m h thng nh gi KPIs em li khi tin hnh
thc thi. Cng on v on Thanh nin nn t chc cc hi tho chuyn hoc pht
ng cc cuc thi tm hiu v h thng nh gi KPIs.
2. T l % KPIs loi C chim a s bt thng (ln hn 95%).
Gii php: Lnh o n v v cp trn trc tip ca n v phi c gii trnh bng
vn bn v s bt thng ny.
3. Nhiu trng hp c nhn/n v t nh gi KPIs loi A v B nhng khng c
minh chng.
Gii php: Lu cc trng hp c nhn/n v t nh gi loi A hoc B phi c
minh chng r rng.
4. Nhiu ngi khng ng tnh vi kt qu nh gi ca cp trn v cho rng cp
trn nh gi cm tnh.
Gii php: Yu cu c nhn cung cp minh chng v t chc tho lun dn ch trong
n v hn ch s nh gi khng cng bng, cm tnh.
5. Nhiu trng hp nh gi mc di loi C nhng khng thc hin c v ngi
7

va chm.
Gii php: nh gi ca n v di mc loi C th h qu ko theo l trong n v
phi c c nhn di mc loi C.
6. Tp th c kt qu nh gi KPIs thp nhng li c qu nhiu c nhn c kt qu
nh gi KPIs cao, trong tp trung vo lnh o cc n v.
Gii php: Cp trn trc tip xem xt vic t nh gi bn thn ca lnh o n v.
Lu :
1. Mt s n v, Trng n v khng linh hot iu chnh (deal) bn KH hot ng
vi c nhn thuc n v mnh dn n cui nm khng nh gi c nhn vin mt cch
chnh xc v cng khng hon thnh KH mc tiu cht lng ca n v.
Gii php: Trng n v phi kp thi iu phi KH hot ng c nhn thuc n v
mnh v kp thi iu hnh thc hin nh mc lao ng ca c nhn theo quy nh.
2. H thng nh gi KPIs s iu chnh nh k trn c s phn hi t thc t p
dng trong Nh trng ngy mt hon thin hn. Trong giai on u p dng s nh
gi theo chiu t trn xung. Giai on tip theo s t chc nh gi t di ln v nh gi
hng ngang (nh gi cho).
Gii php: Lnh o nh trng cam kt t chc trin khai H thng nh gi KPIs
nghim tc, lu di v duy tr thc hin ci tin, chi tit ho cc tiu ch nh gi ca tt c
cc c nhn/n v trong trng trn c s pht huy, tn trng quyn li v ngha v ca c
nhn/n v.

6.

TIN THC HIN

Tin trin khai p dng H thng nh gi nng lc thc hin (KPIs) ti Trng
HSP K thut TPHCM c th nh sau:
02/2014: Ban hnh K hoch thc hin KPIs gi cc n v p dng th im, m
lp tp hun.
03/2014: p dng th im trong HKII 2013 - 2014, cha p dng kt qu.
07/2014-09/2014:
- Cui hc k nh gi tng th kt qu th im p dng KPIs.
- Bo co nh gi kt qu thc hin th im.
- Hon thin H thng nh gi nng lc thc hin (KPIs), ban hnh K hoch
thc hin KPIs chnh thc.
09/2014-07/2015:
- Thc hin nh gi chnh thc KPIs cho tt c cc n v.
- Dng kt qu ca HKI lm c s tnh lng tng thm ca HKII.
- Kt qu nh gi KPIs ca nm hc 2014-2015 s l c s phn b tin lng
tng thm cho nm hc 2015-2016.
8

7.

HNG DN NH GI TRN CC BIU MU

7.1. Khung nh hng cho vic thit lp h thng KPIs

Khung nh hng cho vic thit lp h thng KPIs p dng cho Trng nh hnh 3.
Theo , mi hot ng ca cc n v/c nhn trong Trng u hng ti mt mc
ch chung l nng cao v th ca Nh trng. Cc n v/c nhn trong Trng cn c
vo chc nng, nhim v ca mnh s thit lp cc ch s KPIs cho ring mnh sao cho p
ng cc ch tiu chung ca Trng.

Hnh 3: Khung nh hng cho vic thit lp h thng KPIs

ti Trng i hc S phm K thut Tp. H Ch Minh

7.2. Quy trnh vn hnh chi tit

7.2.1. Lu thc hin nh gi KPIs p dng cho BGH
Cng vic

Thi gian

(p dng cho tp th Ban gim hiu)

hon thnh

Biu mu

Ghi ch

Lp KH. MTCL
1.1

BGH giao phng QTCL xut

1.2

Hp lin tch thng qua

10/8 hng nm

nh gi
2.1
Hiu trng v
tp th BGH
t nh gi

Mu 01/KH. MTCL

Mu 01/ PE&DE

2.2
Cc Ph Hiu trng
t nh gi

Hi ng trng
nh gi

Hiu trng
nh gi

Kt qu

Kt qu

(Hiu trng v tp th
BGH)

Cui mi
hc k

Cc Ph Hiu trng ly im
nh gi chung ca n v nhn

Mu 01/PE 1
Mu 01/PE 2
Mu 01/PE 3

vi t trng ca mng cng vic

c phn cng theo mu

(Cc ph hiu trng)

Lu: n v, cc c nhn, Phng

TCCB

10

7.2.2. Lu thc hin nh gi KPIs p dng cho Phng/Ban

Cng vic
(p dng cho tp th n v v nhn vin phng/ban)
1

Nhn vin lp
KH. HCN

Lp KH. MTCL

1.1

Lnh o n v v chi u xut

1.2

Hp n v thng qua

Thi gian
hon thnh

Lnh o n v
thng qua

20/8 hng nm

Biu mu
Mu 02/KH. MTCL

Phng /Ban

Mu 03/KH. HCN

Nhn vin
KH. HCN: K hoch
hot ng c nhn

nh gi
2.1
Trng n v
v tp th
t nh gi

2.2
Ph trng
n v
t nh gi

2.3
Nhn vin
t nh gi
(Cui mi thng)

Mu 02/ PE&DE
(Trng n v v tp th)

Cui mi HK

Mu 02/PE
(Ph trng n v)

Trng n v
nh gi

v nhn vi t trng ca mng

cng vic c phn cng

Mu 03/PE
(Dnh cho nhn vin)

Ban gim hiu

nh gi

Cc ph trng n v ly
im nh gi chung ca n

Hp n v thng qua

Ghi ch

theo mu

Lnh o n v
nh gi
Lu: cc n v, cc c nhn,
Phng TCCB

Kt qu
11

7.2.3. Lu thc hin nh gi KPIs p dng cho Khoa/Vin/Trng

Cng vic
(p dng cho tp th Khoa/Vin/Trng v CBGD)
1

Lp KH. MTCL cp khoa

1.1

Lnh o n v v chi u
xut

1.2

Hp lin tch thng qua

Thi gian
hon thnh

Lp KH.
MTCL cp
b mn

CBGD lp
KH. HCN

Hp b mn
thng qua

Trng b mn
thng qua

nh gi
2.1
Trng n v
v tp th
t nh gi

2.2
Ph trng
n v
t nh gi

2.3
Trng
b mn
t nh gi

Cui mi
HK

Ban Gim hiu

nh gi

Trng
n v
nh gi

Trng
n v
nh gi

Trng
b mn
nh gi

Ghi ch

Mu 04/KH. MTCL

Khoa/Vin/Trng

Mu 05/KH. MTCL

B mn

Mu 06/KH. HCN

Cn b ging dy

Mu 04/ PE&DE
Mu 04/PE
(Cp khoa)

2.4
Ging vin
t nh gi

Hp n v thng qua

20/8 hng
nm

Mu

Mu 05/ PE&DE
Mu 05/PE
(Cp b mn)

Cc ph trng n v
ly im nh gi
chung ca n v nhn
vi t trng ca mng
cng vic c phn
cng theo mu

Mu 06/PE
(CBGD)

Lu: cc n v, cc c
nhn, phng TCCB

Kt qu
12

7.3. KPIs cho cc n v/c nhn thuc khi Phng/Ban

Trong bng KH Mc tiu cht lng c cc n v trong Trng xy dng u mi
nm hc s c cc nhm mc tiu v t trng tnh im cho tng mc tiu. Ty thuc vo
chc nng ca tng n v m cc nhm mc tiu v t trng s c s khc bit.
Di y l 03 nhm mc tiu v t trng phn b cho tng nhm mc tiu ca cc
n v/c nhn:
1. Ban Gim hiu
Nhm mc tiu (NMT)

T trng

NMT # 1: o to

50%

NMT # 2: Nghin cu khoa hc

30%

NMT # 3: Phc v v i ngoi

20%

2. Phng/Ban
Nhm mc tiu (NMT)

T trng

NMT # 1: Hiu sut v khi lng cng vic

50%

NMT # 2: Cht lng cng vic

30%

NMT # 3: Qun l v nhn s

20%

3. Nhn vin Phng/Ban

Nhm mc tiu (NMT)

T trng

NMT # 1: Khi lng v hiu sut cng vic

50%

NMT # 2: Cht lng cng vic

30%

NMT # 3: Tun th cc quy nh khc

20%

7.4. KPIs cho cc n v/c nhn thuc khi Vin, Trng, Khoa, TT
Bng nhm mc tiu cht lng v t trng cho cc n v thuc khi Vin, Trng,
Khoa, Trung tm:
Nhm mc tiu (NMT)

T trng

NMT # 1: o to

50%

NMT # 2: Nghin cu khoa hc

30%

NMT # 3: Phc v

20%

i vi CBGD, tu theo chc danh khoa hc c phn thnh 10 ngch khc nhau:
1. Tp s - Tr ging;
2. Gio vin trung hc;
13

3. Gio vin trung hc cao cp;

4. Ging vin Thc s;
5. Ging vin Tin s;
6. Ging vin chnh Thc s;
7. Ging vin chnh Tin s;
8. Ph gio s;
9. Gio s, Ging vin cao cp;
10. Gio vin TDTT.
Di y l phn KPIs dnh cho cc i tng trc tip tham gia ging dy cn b
ging dy (CBGD), bao gm c cc cn b qun l cc khoa/trung tm/b mn. Cc tiu ch
nh gi c chia thnh 3 nhm cng vic:
1. Ging dy.
2. Nghin cu khoa hc.
3. Phc v.
T L NH GI HOT NG CA CN B GING DY
Ngch CBGD

Ging
NCKH
dy

Phc
v

TNG

S tit
chun

nh
mc
NCKH

STT

TS

Tp s - Tr ging

50%

30%

20%

100%

140

90

TH

Gio vin trung hc

50%

30%

20%

100%

280

90

THCC

Gio vin trung hc cao cp

50%

30%

20%

100%

320

110

GV01

Ging vin - Thc s

50%

30%

20%

100%

280

90

GV11

Ging vin - Tin s

50%

30%

20%

100%

320

120

GVC01 Ging vin chnh - Thc s

50%

30%

20%

100%

320

110

GVC11 Ging vin chnh - Tin s

50%

30%

20%

100%

320

120

PGS1

Ph Gio s

50%

30%

20%

100%

320

140

GS1

Gio s /GV cao cp

50%

30%

20%

100%

360

160

10

TDTT

Gio vin TDTT

50%

30%

20%

100%

280

60

Mi CBGD u phi c nh gi y theo 3 nhm tiu ch: Ging dy, Nghin

cu khoa hc v Phc v.
T l nh gi cc nhm tiu ch ny c th thay i trong trng hp c bit cho
tng CBGD c th do Trng n v iu phi nhng u c tng cc t l l 100%.
7.5. Thang im & phn loi nh gi
14

7.5.1. Thang im:

S dng thang im 100 nh gi. Trong , im ti a ca t nh gi v nh
gi ca cp trn trc tip cho mi NMT l 100 im. im tng trung bnh cng (c t
trng) ti a l 100. im tng c lm trn n hng n v.
7.5.2. Phn loi nh gi:
Xut sc: 90 -100

Loi A

Gii: 73 - 89

Loi B

Hon thnh nhim v: 53 72

Loi C

Cn ci tin: 38 - 52

Loi D

Yu: Di 38

Loi E

Vi phm k lut: 0

Loi F Chuyn sang H khen thng k lut x l

7.5.3. iu chnh nh gi gia c nhn/tp th t nh gi v cp trn trc tip:

Trong trng hp kt qu t nh gi ca c nhn/tp th v ca cp trn trc tip ri vo
2 mc phn loi nh gi khc nhau th 2 bn phi tho lun quy v 1 mc; nu 2 bn vn
khng th thng nht c mc nh gi chung th chuyn ln cp cao hn ra quyt nh.
7.6. Hn mc v phn loi nh gi
1. im nh gi KPIs ca Trng n v s l im nh gi KPIs ca tp th n v
.
2. im nh gi KPIs ca cc ph trng n v ly im nh gi KPIs ca n v
nhn vi t trng ca mng cng vic c phn cng theo mu.
3. C nhn & tp th:
- Tp th n v t loi A, ti a 40% c nhn t loi A v B;
- Tp th n v t loi B, ti a 20% c nhn t loi A v B;
- Tp th n v t loi C, ti a 10% c nhn t loi A v B;
- Tp th n v t loi D, ti thiu 10% c nhn t loi D v E;
- Tp th n v t loi E, ti thiu 20% c nhn t loi D v E.
7.7. nh gi tng hp cho GV gi chc v qun l/kim nhim
Cc ging vin c b nhim gi chc v lnh o hoc kim nhim cc cng tc
qun l chnh quyn, ng, on th trong trng s phi thc hin 2 bn nh gi PE:
1. Thc hin bn nh gi (PE) dnh cho cn b ang gi cc chc v lnh o, qun
l.
2. Thc hin bn nh gi (PE) dnh cho cn b ging dy.

15

im nh gi tng hp s l tng im ca im nh gi tng phn (CBGD v

cn b qun l) nhn vi t trng theo bng di y:

TT

Chc danh

T trng im
nh gi dnh
cho Cn b
qun l

T trng im
nh gi dnh
cho Cn b
ging dy

1.

Hiu trng

85%

15%

2.

Ph Hiu trng

80%

20%

3.

Trng phng/Ban

75%

25%

4.

Ph trng
phng/Ban

70%

30%

Tng im
(C t trng)

i vi khoa, TT o to, trng, vin c bin ch t 40 ging vin tr ln hoc c quy m

t 250 sinh vin tr ln.
5.

Cp trng

65%

35%

6.

Cp ph

60%

40%

7.

Trng b mn

55%

45%

8.

Ph trng b mn

50%

50%

i vi khoa, TT o to, trng, vin c bin ch di 40ging vin hoc c quy m di

250 sinh vin.
9.

Cp trng

55%

45%

10. Cp ph

50%

50%

11. Trng b mn

45%

55%

12. Ph trng b mn

40%

60%

Lu : i vi GV kim nhim nhiu chc v qun l th kt qu im nh gi

KPIs tng hp s c tnh theo t trng ca chc v c t trng qun l cao nht cng
thm 5%; tng ng t trng ging dy gim xung 5%.
7.8. Thi im nh gi
-

Nhn vin khi phng ban v nhn vin phc v thc hin nh gi kt qu cng
vic theo thng, kt qu cui nm l trung bnh cng ca kt qu tng thng.

Nhng i tng cn li thc hin nh gi qu trnh cui HK 1 v kt qu nh gi

l kt qu nh gi c nm hc.

7.9. Cc trng hp khc

Trong cc trng hp khng th cn c theo ti liu ny nh gi, c nhn/n v
ch ng xut Hiu trng xem xt, quyt nh.

16

7.10. Bng tng hp cc biu mu tin hnh nh gi KPIs

Cc tp th n v v c nhn tham kho phn Biu mu v Bng nh gi trn cc biu mu theo bng hng dn di y:
CC N V/C NHN
TIN HNH NH GI

Ban Gim hiu

Phng Ban

Nhn vin

NI DUNG NH GI/
HNG DN NH GI

K HIU MU

THAM KHO
TH MC/FILE/No.Sheet

Bn K hoch Mc tiu cht lng

Mu 01/KH. MTCL BGH/BGH_KH. MTCL

Bn nh gi (PE&DE) ca Hiu trng v tp

th Ban Gim hiu

Mu 01/ PE&DE

BGH/BGH_PE&DE

Bn nh gi (PE) ca Hiu ph ph trch o

to

Mu 01/PE 1

BGH/BGH_PE/01

Bn nh gi (PE) ca Hiu ph ph trch

Nghin cu khoa hc v m bo cht lng

Mu 01/PE 2

BGH/BGH_PE/02

Bn nh gi (PE) ca Hiu ph ph trch

HSSV v CSVC

Mu 01/PE 3

BGH/BGH_PE/03

Tiu ch nh gi CDE (Dnh cho tp th BGH)

Mu 01/CDE

BGH/BGH_CDE

Bn K hoch Mc tiu cht lng

Mu 02/KH. MTCL Phng Ban/PB_KH. MTCL

Bn nh gi (PE&DE) ca Trng/Tp th n
v

Mu 02/ PE&DE

Phng Ban /PB_ PE&DE

Bn nh gi (PE) ca cc Ph trng n v

Mu 02/PE

Phng Ban/PB_PE

Tiu ch nh gi CDE (Dnh cho tp th n v)

Mu 02/CDE

Phng Ban/PB_CDE

Bn K hoch hot ng c nhn

Mu 03/KH. HCN

Phng Ban/Nhn vin/

NV_KH. HCN

Bn nh gi (PE) ca nhn vin

Mu 03/PE

Phng Ban/Nhn vin/ NV_PE

17

Khoa/Vin/Trng
(Bao gm cc Trung Tm ngang Vin)

B mn/Trung tm, Phng

thuc Khoa/Vin/Trng
tng ng cp B mn

Tiu ch nh gi CPE (Dnh cho nhn vin)

Mu 03/CPE

Phng Ban/Nhn vin/

NV_CPE

Bn K hoch Mc tiu cht lng

Mu 04/KH. MTCL

Khoa Vin Trng/

KVT_KH. MTCL

Bn nh gi (PE&DE) ca Trng/Tp th n
v

Mu 04/ PE&DE

Khoa Vin Trng / KVT_

PE&DE

Bn nh gi (PE) ca Ph trng n v ph
trch o to

Mu 04/PE 1

Khoa Vin Trng /

KVT_PE/01

Bn nh gi (PE) ca Ph trng n v ph
trch Nghin cu khoa hc v m bo cht
lng

Mu 04/PE 2

Khoa Vin Trng /

KVT_PE/02

Bn nh gi (PE) ca Ph trng n v ph
trch HSSV v CSVC

Mu 04/PE 3

Khoa Vin Trng /

KVT_PE/03

Tiu ch nh gi CDE (Dnh cho tp th Khoa

VinTrng)

Mu 04/CDE

Khoa Vin Trng /

KVT_CDE

Bn K hoch Mc tiu cht lng

Khoa Vin Trng /

Mu 05/KH. MTCL B mn Trung Tm Phng/
BM_KH. MTCL

Bn nh gi (PE&DE) ca Trng/Tp th n
v

Mu 05/PE&DE

Khoa Vin Trng /

B mn Trung Tm Phng/
BM_ PE&DE

Bn nh gi (PE) ca Ph trng n v

Mu 05/PE

Khoa Vin Trng /

B mn Trung Tm Phng/
BM_PE

Tiu ch nh gi CDE (Dnh cho tp th)

Mu 05/CDE

Khoa Vin Trng /

B mn Trung Tm Phng/

18

BM_CDE
NGCH CN B
GING DY

Tp s Tr ging

TS

Gio vin trung hc

TH

Gio vin trung hc cao cp

THCC

Ging vin Thc s

GV01

Ging vin Tin s

GV11

Ging vin chnh Thc s

GVC01

Ging vin chnh Tin s

GVC11

Ph Gio s

PGS1

Gio s/GV cao cp

GS1

Gio vin TDTT

TDTT

Bn k hoch hot ng c nhn

Mu 06/KH. HCN

Cn b ging dy/
CBGD/01_ KH. HCN

Bn nh gi (PE) nm hc

Mu 06/PE

Cn b ging dy/CBGD/02_ PE

Tiu ch nh gi v hng dn cho im

(Dnh cho CBGD)

Mu 06/CPE

Cn b ging dy/
CBGD/03_CPE
Tham kho mc 7.7
nh gi tng hp cho GV gi
chc v qun l/kim nhim

Ging vin gi cc chc v

qun l/kim nhim

19

8.

KT LUN

c th p dng h thng KPIs trong trng hiu qu theo nh mc tiu v tin

ra, Nh trng s trin khai theo l trnh v p dng cc bin php h tr nh sau:
- Trong nm u p dng, kt qu KPIs ch tnh trn 30% tng lng tng thm ca
mi c nhn, l trnh p dng KPIs giai on tip theo do Hiu trng xem xt, quyt nh.
- Lng tng thm c iu chnh hng nm ty theo tnh hnh thc t ngun thu ca
Nh trng v quyt nh ca Hiu trng.
- Cc Phng ban/n v chc nng nh k tin hnh r sot, xc nh chi tit cc u
vic v khi lng cng vic nh mc chun cho cc v tr cng nh cc chc danh trong
trng.
- Cc Phng ban/n v chc nng cn c nhu cu cng vic ca tng n v xy
dng s lao ng nh bin ph hp cho tng n v.
- Tin hnh r sot, iu chnh Quy ch chi tiu ni b ng b vi h thng KPIs.

20