DRIVE

PROGRAM

SUBJECT
NAME
BK ID
CREDIT
MARKS

CODE

ASSIGNMENT
SPRING DRIVE 2015
MBADS (SEM 3/SEM 5)
MBAFLEX/ MBA (SEM 3)
PGDOMN (SEM 1)
& OM0011- ENTERPRISE RESOURCE PLANNING
B1964
4
60

Note: Answer all questions. Kindly note that answers for 10 marks questions should be
approximately of 400 words. Each question is followed by evaluation scheme.
Marks
Q.No Questions
a. Explain the different types of business processes.
1

Total Marks

b. What are the different components of an information system

a. Explaining three types of business

processes
b. Explaining at least four key
components of information system
2

Write short notes on

a. Customer relationship management
b. Data warehousing
c. Data Mining
d. OLAP
a. Customer relationship management
b. Data warehousing
c. Data Mining
d. OLAP

6
10

2.5
2.5
2.5
2.5

10

Elaborate the different modules under manufacturing and production planning

Explaining ten modules
10
10

Discuss the various terminologies of ERP purchase system

Explaining at least 5 terminologies of ERP 10
purchase system

10

CRM is a powerful tool used by an organization to acquire new customers and retain the
existing ones. Explain various types of CRM.

Listing the types of CRM

Explaining the four types of CRM
6

2
8

10

a. Explain main application suite provided by JD Edwards World Solutions

Company.
b. Explain the different modules under MFG/PRO application
a. Explaining 3 main application suites
6
10
b. Explaining 4 modules
4