Questionnaire

For Surveying of Performances of various laptop brands in

the market
Please put a tick against the appropriate answer .
1.
2.
3.
4.
5.
6.
7.

Name of the shop : ________________________________________________

Address : ________________________________________________________
Year of Establishment : _____________________________________________
Name of the Respondent : ___________________________________________
Age : ____________________________________________________________
Gender :
M
F
Position :
Sales Person
Service and Maintenance

Manager
8. Work Experience : ________________________________________________
9. Dealings in :
Desktops
Laptops
Peripherals
10.
Does you Deal in Seconds ?
Yes
No
11.
Approximate number of customers per day :
Below 100
Between 100 200
Above 200
12.
Age Group of Customers :
Below 20
Between 20 and 35
Above 35 years
13.
Number of Brands available
5
>5
< 10
> 10
12. Brands Available :
Acer

Apple

Asus

Dell

Fujitsu
HCL
Samsung

HP

Lenovo

LG

Sony
14.

15.
16.

17.

18.

Wipro

Compaq

Laptops preferred mainly for :

General / Home Use
Office Use
Gaming and Entertainment
Types of Laptops Preferred :
Notebook
Ultrabook
Netbook
Tablet
Most important features for selection
Price
Screen Size
Processor
System Memory
Graphics Memory
Hard Disk
Budget Range in which a customer usually buys a Laptop :
$10000 - $20000
$20000 - $30000
$30000 - $40000
$40000 - $50000
$50000 - $60000
Above $ 60000
Most Preferred brand by the customer :
Acer
Apple
Asus
Dell

Fujitsu
HCL

HP

Samsung
Sony
19.

Toshiba

Toshiba

Lenovo
Wipro

LG
Compaq

Most Preferred Brand to the customer by you :

Acer
Apple
Asus

Dell

Fujitsu
HCL

HP

Lenovo

LG

Samsung
Sony
20.

Toshiba

Wipro

Compaq

Brand which received most number of complaints and Brought

the most for servicing and Repair

__________________________________________________________________________
21.
How Would you rate the following Brands :

BRANDS
Acer
Apple
Asus
Dell
Fujitsu
HCL
HP
Lenovo
LG
Samsung
Sony
Toshiba
Wipro
Compaq

Signature : ______________________
_________________________

Date & Time :