Help Desk Call Report Form

Call
Caller:________________________ Date:_____________ Time:_____________
Location:_______________________ Phone:_______________________
Received by:_______________________
Description:________________________________________________________
____________________________________________________________________

Notes on the Call

____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________

Follow-up Call on_________________By___________________

____________________________________________________________________
____________________________________________________________________

Follow-up Call
on___________________By___________________
____________________________________________________________________
____________________________________________________________________

Outcome of Call
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________

Solved
Unresolved