FS1370DN-PF-100 SM R2

FS-1370DN
PF-100
SERVICE
MANUAL
Published in June 2010
2L0SM062
Rev-2
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF
USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
It may be illegal to dispose of this battery into the municipal waste stream. Check with your local
solid waste officials for details in your area for proper disposal.
ATTENTION
IL Y A UN RISQUE DEXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN MODELE DE
TYPE INCORRECT. METTRE AU REBUT LES BATTERIES UTILISEES SELON LES INSTRUCTIONS DONNEES.
Il peut tre illgal de jeter les batteries dans des eaux dgout municipales. Vrifiez avec les fonctionnaires municipaux de votre rgion pour les dtails concernant des dchets solides et une mise
au rebut approprie.
Revision history
Revision
Date
Replaced pages
Remarks
April 23, 2010
1-3-1, 1-3-2, 1-3-7, 1-3-10 to 1-3-14, 1-4-2, 1-4-3,

1-6-2, 1-6-6
June 3, 2010
1-3-1, 1-3-8
This page is intentionally left blank.
Safety precautions
This booklet provides safety warnings and precautions for our service personnel to ensure the safety of
their customers, their machines as well as themselves during maintenance activities. Service personnel
are advised to read this booklet carefully to familiarize themselves with the warnings and precautions
described here before engaging in maintenance activities.
Safety warnings and precautions
Various symbols are used to protect our service personnel and customers from physical danger and
to prevent damage to their property. These symbols are described below:
DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect
compliance with warning messages using this symbol.
WARNING: Serious bodily injury or death may result from insufficient attention to or incorrect compliance
with warning messages using this symbol.
CAUTION: Bodily injury or damage to property may result from insufficient attention to or incorrect compliance with warning messages using this symbol.
Symbols
The triangle (
) symbol indicates a warning including danger and caution. The specific point of attention is
shown inside the symbol.
General warning.
Warning of risk of electric shock.
Warning of high temperature.
indicates a prohibited action. The specific prohibition is shown inside the symbol.
General prohibited action.
Disassembly prohibited.
indicates that action is required. The specific action required is shown inside the symbol.
General action required.
Always ground the copier.
Remove the power plug from the wall outlet.
1. Installation Precautions
WARNING
Do not use a power supply with a voltage other than that specified. Avoid multiple connections to
one outlet: they may cause fire or electric shock. When using an extension cable, always check that
it is adequate for the rated current. .....................................................................................................
Connect the ground wire to a suitable grounding point. Not grounding the copier may cause fire or
electric shock. Connecting the earth wire to an object not approved for the purpose may cause
explosion or electric shock. Never connect the ground cable to any of the following: gas pipes, lightning rods, ground cables for telephone lines and water pipes or faucets not approved by the proper
authorities. ..........................................................................................................................................
CAUTION:
Do not place the copier on an infirm or angled surface: the copier may tip over, causing injury. .........
Do not install the copier in a humid or dusty place. This may cause fire or electric shock. .................
Do not install the copier near a radiator, heater, other heat source or near flammable material. This
may cause fire. ...................................................................................................................................
Allow sufficient space around the copier to allow the ventilation grills to keep the machine as cool
as possible. Insufficient ventilation may cause heat buildup and poor copying performance. ............
Always handle the machine by the correct locations when moving it. .................................................
Always use anti-toppling and locking devices on copiers so equipped. Failure to do this may cause
the copier to move unexpectedly or topple, leading to injury. ..............................................................
Avoid inhaling toner or developer excessively. Protect the eyes. If toner or developer is accidentally
ingested, drink a lot of water to dilute it in the stomach and obtain medical attention immediately.
If it gets into the eyes, rinse immediately with copious amounts of water and obtain medical attention. .....................................................................................................................................................
Advice customers that they must always follow the safety warnings and precautions in the copiers
instruction handbook. .........................................................................................................................
2. Precautions for Maintenance

WARNING
Always remove the power plug from the wall outlet before starting machine disassembly. ................
Always follow the procedures for maintenance described in the service manual and other related
brochures. ..........................................................................................................................................
Under no circumstances attempt to bypass or disable safety features including safety mechanisms
and protective circuits. ........................................................................................................................
Always use parts having the correct specifications. ............................................................................

Always use the thermostat or thermal fuse specified in the service manual or other related brochure
when replacing them. Using a piece of wire, for example, could lead to fire or other serious accident. ...................................................................................................................................................
When the service manual or other serious brochure specifies a distance or gap for installation of a
part, always use the correct scale and measure carefully. ..................................................................
Always check that the copier is correctly connected to an outlet with a ground connection. ...............
Check that the power cable covering is free of damage. Check that the power plug is dust-free. If it
is dirty, clean it to remove the risk of fire or electric shock. .................................................................
Never attempt to disassemble the optical unit in machines using lasers. Leaking laser light may
damage eyesight. ...............................................................................................................................
Handle the charger sections with care. They are charged to high potentials and may cause electric
shock if handled improperly. ...............................................................................................................
CAUTION
Wear safe clothing. If wearing loose clothing or accessories such as ties, make sure they are safely
secured so they will not be caught in rotating sections. ......................................................................
Use utmost caution when working on a powered machine. Keep away from chains and belts. ..........
Handle the fixing section with care to avoid burns as it can be extremely hot. ..................................
Check that the fixing unit thermistor, heat and press rollers are clean. Dirt on them can cause
abnormally high temperatures. ...........................................................................................................
Do not remove the ozone filter, if any, from the copier except for routine replacement. ......................
Do not pull on the AC power cord or connector wires on high-voltage components when removing
them; always hold the plug itself. ........................................................................................................
Do not route the power cable where it may be stood on or trapped. If necessary, protect it with a
cable cover or other appropriate item. ................................................................................................
Treat the ends of the wire carefully when installing a new charger wire to avoid electric leaks. ..........
Remove toner completely from electronic components. .....................................................................
Run wire harnesses carefully so that wires will not be trapped or damaged. ......................................
After maintenance, always check that all the parts, screws, connectors and wires that were
removed, have been refitted correctly. Special attention should be paid to any forgotten connector,
trapped wire and missing screws. .......................................................................................................
Check that all the caution labels that should be present on the machine according to the instruction
handbook are clean and not peeling. Replace with new ones if necessary. .......................................
Handle greases and solvents with care by following the instructions below: ......................................
Use only a small amount of solvent at a time, being careful not to spill. Wipe spills off completely.
Ventilate the room well while using grease or solvents.
Allow applied solvents to evaporate completely before refitting the covers or turning the power
switch on.
Always wash hands afterwards.
Never dispose of toner or toner bottles in fire. Toner may cause sparks when exposed directly to
fire in a furnace, etc. ...........................................................................................................................
Should smoke be seen coming from the copier, remove the power plug from the wall outlet immediately. ...................................................................................................................................................
3. Miscellaneous
WARNING
Never attempt to heat the drum or expose it to any organic solvents such as alcohol, other than the
specified refiner; it may generate toxic gas. ........................................................................................
2L0
CONTENTS
1-1 Specifications
1-1-1 Specifications..........................................................................................................................................1-1-1
1-1-2 Parts names............................................................................................................................................1-1-3
(1) Overall ...............................................................................................................................................1-1-3
(2) Operation panel.................................................................................................................................1-1-4
1-1-3 Machine cross section ............................................................................................................................1-1-5
1-2 Installation
1-2-1 Installation environment ..........................................................................................................................1-2-1
1-2-2 Unpacking ...............................................................................................................................................1-2-2
(1) Removing the tapes ..........................................................................................................................1-2-3
1-2-3 Installing the expanded memory (option)................................................................................................1-2-4
1-2-4 Installing the memory card (optional)......................................................................................................1-2-5
1-3 Maintenance Mode

1-3-1 Service mode ..........................................................................................................................................1-3-1
(1) Executing a service item ...................................................................................................................1-3-1
(2) Contents of service mode items ........................................................................................................1-3-2
(3) Printing an event log (EVENT LOG)................................................................................................1-3-10
1-4 Troubleshooting
1-4-1 Paper misfeed detection .........................................................................................................................1-4-1
(1) Paper misfeed indication ...................................................................................................................1-4-1
(2) Paper misfeed detection condition ....................................................................................................1-4-1
1-4-2 Self-diagnostic function...........................................................................................................................1-4-2
(1) Self-diagnostic function .....................................................................................................................1-4-2
(2) Self diagnostic codes ........................................................................................................................1-4-3
1-4-3 Image formation problems ......................................................................................................................1-4-7
(1) Completely blank printout..................................................................................................................1-4-8
(2) All-black printout................................................................................................................................1-4-8
(3) Dropouts............................................................................................................................................1-4-9
(4) Black dots..........................................................................................................................................1-4-9
(5) Black horizontal streaks. ...................................................................................................................1-4-9
(6) Black vertical streaks.......................................................................................................................1-4-10
(7) Unsharpness. ..................................................................................................................................1-4-10
(8) Gray background.............................................................................................................................1-4-10
(9) Dirt on the top edge or back of the paper........................................................................................1-4-11
(10) Undulated printing at the right edge (scanning start position). ........................................................1-4-11
1-4-4 Electric problems ..................................................................................................................................1-4-12
1-4-5 Mechanical problems ............................................................................................................................1-4-14
1-5 Assembly and Disassembly

1-5-1 Precautions for assembly and disassembly............................................................................................1-5-1
(1) Precautions .......................................................................................................................................1-5-1
(2) Drum..................................................................................................................................................1-5-1
(3) Toner container .................................................................................................................................1-5-1
(4) How to tell a genuine Kyocera Mita toner container..........................................................................1-5-2
1-5-2 Outer covers ...........................................................................................................................................1-5-3
(1) Detaching and refitting the top cover.................................................................................................1-5-3
(2) Detaching and refitting the right and left covers ................................................................................1-5-4
1-5-3 Paper feed section ..................................................................................................................................1-5-6
(1) Detaching and refitting the paper feed roller assembly (paper feed roller and pickup roller) ............1-5-6
(2) Detaching and refitting the retard roller assembly.............................................................................1-5-8
(3) Detaching and refitting the MP paper feed roller.............................................................................1-5-10
1-5-4 Developing section................................................................................................................................1-5-11
(1) Detaching and refitting the developing unit .....................................................................................1-5-11
1-5-5 Drum section.........................................................................................................................................1-5-12
(1) Detaching and refitting the drum unit ..............................................................................................1-5-12
(2) Detaching and refitting the main charger unit..................................................................................1-5-13
2L0
1-5-6 Transfer/separation section ..................................................................................................................1-5-14
(1) Detaching and refitting the transfer roller ........................................................................................1-5-14
1-5-7 Fuser section ........................................................................................................................................1-5-16
(1) Detaching and refitting the fuser unit...............................................................................................1-5-16
(2) Switching the fuser pressure ...........................................................................................................1-5-18
1-5-8 PWBs ....................................................................................................................................................1-5-19
(1) Detaching and refitting the control PWB .........................................................................................1-5-19
(2) Detaching and refitting the power source PWB...............................................................................1-5-22
(3) Detaching and refitting the high voltage PWB.................................................................................1-5-24
1-5-9 Others ...................................................................................................................................................1-5-28
(1) Detaching and refitting the main motor ...........................................................................................1-5-28
(2) Detaching and refitting the laser scanner unit .................................................................................1-5-29
(3) Detaching and refitting the eraser lamp (PWB)...............................................................................1-5-31
(4) Direction of installing the left cooling fan motor and right cooling fan motor ...................................1-5-32
1-6 Firmware
1-6-1 Downloading firmware ............................................................................................................................1-6-1
(1) Firmware files ....................................................................................................................................1-6-1
(2) Downloading the firmware from the USB memory ............................................................................1-6-2
(3) Downloading the firmware from the memory card.............................................................................1-6-4
2-1 Mechanical Construction

2-1-1 Paper feed/conveying section.................................................................................................................2-1-1
(1) Cassette paper feed section..............................................................................................................2-1-1
(2) MP tray paper feed section ...............................................................................................................2-1-2
(3) Paper conveying section ...................................................................................................................2-1-3
2-1-2 Drum section...........................................................................................................................................2-1-4
(1) Drum section .....................................................................................................................................2-1-4
(2) Main charger unit...............................................................................................................................2-1-5
2-1-3 Optical section ........................................................................................................................................2-1-6
(1) Laser scanner unit.............................................................................................................................2-1-6
2-1-4 Developing section..................................................................................................................................2-1-8
2-1-5 Transfer/separation section ....................................................................................................................2-1-9
2-1-6 Cleaning section ...................................................................................................................................2-1-10
2-1-7 Fuser section ........................................................................................................................................2-1-11
2-1-8 Paper exit section .................................................................................................................................2-1-13
2-1-9 Duplex/conveying section .....................................................................................................................2-1-15
2-2 Electrical Parts Layout

2-2-1 Electrical parts layout..............................................................................................................................2-2-1
(1) PWBs ................................................................................................................................................2-2-1
(2) Switches and sensors .......................................................................................................................2-2-3
(3) Other electrical components..............................................................................................................2-2-4
2-3 Operation of the PWBs

2-3-1 Power source PWB.................................................................................................................................2-3-1
2-3-2 Control PWB ...........................................................................................................................................2-3-3
2-4 Appendixes
2-4-1 Appendixes .............................................................................................................................................2-4-1
(1) Wiring diagram ..................................................................................................................................2-4-1
(2) Repetitive defects gauge...................................................................................................................2-4-2
(3) Maintenance parts list .......................................................................................................................2-4-3
2L0
1-1 Specifications
1-1-1
Specifications
Type ................................................ Desktop

Printing method............................... Electrophotography, laser scan
Paper weight................................... Cassette: 60 to 120 g/m2 (Duplex: 60 to 105 g/m2)
MP tray: 60 to 220 g/m2
Paper type ...................................... Cassette:
Plain, Preprinted, Bond, Recycled, Rough, Letterhead, Color (Colour),
Prepunched, High quality, Custom 1 to 8
MP tray:
Plain, Transparency, Preprinted, Labels, Bond, Recycled, Rough, Vellum,
Letterhead, Color (Colour), Prepunched, Envelope, Cardstock, Thick paper,
High quality, Custom 1 to 8
Paper size....................................... Cassette:
A4, JIS B5, A5, Folio, Legal, Letter, Oficio II, Statement, Executive, A6, B6,
ISO B5, Envelope C5, 16K,
Custom (105 148 to 216 356 mm/4 1/8 5 13/16" to 8 1/2 14")
MP tray:
A4, JIS B5, A5, Folio, Legal, Letter, Oficio II, Statement, Executive, A6, B6,
ISO B5, Envelope C5, Envelope #10, Envelope #9, Envelope #6-3/4,
Envelope Monarch, Envelope DL, Hagaki, Ofuku Hagaki, 16K, Yokei 2, Yokei 4,
Custom (70 148 to 216 356 mm/2 13/16 5 13/16" to 8 1/2 14")
Printing speed................................. Simplex printing:
35 ppm (A4)
37 ppm (Letter)
20 ppm (A5)
Duplex printing
19 ppm (A4)
20 ppm (Letter)
First print time ................................. 7 seconds or less (A4, feed from cassette)
Warm-up time ................................. 120 V AC model:
Power on 20 seconds or less (22 C/71.6 F, 60%RH)
Sleep 15 seconds or less (22 C/71.6 F, 60%RH)
220 - 240 V AC model:
Power on 19 seconds or less (22 C/71.6 F, 60%RH)
Sleep 14 seconds or less (22 C/71.6 F, 60%RH)
Paper capacity ................................ Cassette: 250 sheets (80 g/m2, A4/Letter or smaller)
MP tray: 50 sheets (80 g/m2, A4/Letter or smaller)
Output tray capacity ........................Simplex printing: 250 sheets (80 g/m2)
Duplex printing: 200 sheets (80 g/m2)
Continuous printing......................... 1 to 999 sheets
Photoconductor............................... OPC drum (diameter 30 mm)
Image write system......................... Semiconductor laser (1 beam)
Charging system............................. Scorotron (positive charging)
Developing system ......................... Mono component dry developing method
Toner replenishing: Automatic from the toner container
Transfer system .............................. Transfer roller (negative-charged)
Separation system .......................... Small diameter separation, discharger brush
Cleaning system ............................. Drum: Counter blade
Charge erasing system................... Exposure by eraser lamp (LED)
Fusing system................................. Heat roller system
Memory........................................... Standard: 128 MB
Maximum: 1152 MB
Resolution....................................... Fine 1200 mode, Fast 1200 mode, 600 dpi, 300 dpi
Operating environment ................... Temperature: 10 to 32.5 C/50 to 90.5 F
Humidity: 15 to 80%
Altitude: 2,500 m/8,202 ft maximum
Brightness: 1,500 lux maximum
1-1-1
2L0
Controller ........................................ PowerPC 440F5/500 MHz
Supported OS ................................. Microsoft Windows 2000/XP/Vista/7, Windows Server 2003/2008,
Mac OS X 10.x
Interface.......................................... Hi-Speed USB: 1
Network: 1 (10BASE-T/100BASE-TX)
KUIO-W slot: 1
PDL................................................. PRESCRIBE
Dimension (W D H) ................... 375 393 267 mm
14 3/4 15 1/2 10 1/2"
Weight (without toner container) ..... 12 kg/26.5 lb
Power source.................................. 120 V AC, 60 Hz, 8.0 A
220 to 240 V AC, 50/60 Hz, 4.2 A
Power consumption ........................ 120 V AC model, Standard
Maximum: 925 W
During printing: 584.0 W
During standby: 10.3 W (EcoFuser ON), 93.3 W (EcoFuser OFF)
Sleep mode: 5.5 W
120 V AC model, Full options
Maximum: 935 W
Sleep mode: 6.8 W
220 - 240 V AC model, Standard
Maximum: 987 W
Sleep mode: 5.5 W
220 - 240 V AC model, Full options
Maximum: 998 W
Sleep mode: 6.9 W
Options ........................................... Expanded memory, Paper feeder 2
NOTE: These specifications are subject to change without notice.
1-1-2
2L0
1-1-2
Parts names
(1) Overall
3
2
4
8
10
16
12
11
7
5
9
13
15
14
Figure 1-1-1
1.
2.
3.
4.
5.
6.
7.
8.
Top cover
Paper stopper
Top tray
Operation panel
Right side cover
Cassette
Front cover
MP tray
9.
10.
11.
12.
13.
14.
15.
16.
Sub tray
Optional interface slot cover
USB interface connector
Network interface connector
Rear cover
Power cord connector
Power switch
USB memory slot
1-1-3
2L0
(2) Operation panel
Figure 1-1-2
1.
2.
3.
4.
5.
6.
7.
8.
9.
1-1-4
Ready indicator
Data indicator
Attention indicator
Message display
Cursor keys
GO key
CANCEL key
OK key
MENU key
2L0
1-1-3
Machine cross section

11
12
10
13
Light path
Paper path
Paper path
(option)
Figure 1-1-3
1.
2.
3.
4.
5.
6.
Cassette
MP tray
Paper feed/conveying
section
Toner container
Developing unit
Main charger unit
7.
8.
9.
10.
11.
12.
13.
Drum unit
Laser scanner unit
Transfer/separation section
Fuser section
Paper exit section
Top tray
Duplex/conveying section
1-1-5
2L0
1-1-6
2L0
1-2 Installation
1-2-1
1.
2.
3.
4.
5.
6.
Installation environment
Temperature: 10 to 32.5C/50 to 90.5F
Humidity: 15 to 80%RH
Power supply: 120 V AC, 8.0 A
220 - 240 V AC, 4.2 A
Power source frequency: 50 Hz 0.3%/60 Hz 0.3%
Installation location
Avoid direct sunlight or bright lighting. Ensure that the photoconductor will not be exposed to direct sunlight or
other strong light when removing paper jams.
Avoid locations subject to high temperature and high humidity or low temperature and low humidity; an abrupt
change in the environmental temperature; and cool or hot, direct air.
Avoid places subject to dust and vibrations.
Choose a surface capable of supporting the weight of the machine.
Place the machine on a level surface (maximum allowance inclination: 1).
Avoid air-borne substances that may adversely affect the machine or degrade the photoconductor, such as mercury, acidic of alkaline vapors, inorganic gasses, NOx, SOx gases and chlorine-based organic solvents.
Select a well-ventilated location.
Allow sufficient access for proper operation and maintenance of the machine.
Machine front: 500 mm/19 11/16"
Machine rear: 200 mm/7 7/8"
Machine right: 300 mm/11 13/16"
Machine left: 300 mm/11 13/16"
Machine top: 200 mm/7 7/8"
200 mm
7 7/8"
300 mm
11 13/16"
300 mm
11 13/16"
200 mm
7 7/8"
500 mm
19 11/16"
Figure 1-2-1
1-2-1
2L0
1-2-2
Unpacking
220 - 240 V AC model

14
120 V AC model
14
15
16
13
8
5
11
10
7
12
1
Figure 1-2-2
1.
2.
3.
4.
5.
6.
7.
8.
1-2-2
Printer
Outer case
Bottom pad L
Bottom pad R
Machine cover
Top pad L
Top pad R
Accessory spacer
9.
10.
11.
12.
13.
14.
15.
16.
Toner container
Plastic bag
Power cord
Rear right pad
Plastic bag
Installation guide
EEA information leaflet
Operation guide
2L0
(1) Removing the tapes
Procedure
1. Remove three tapes.
Tape
Tape
Tape
Figure 1-2-3
1-2-3
2L0
1-2-3
Installing the expanded memory (option)
Procedure
1. Turn off printer power switch.
Caution: Do not insert or remove expanded
memory while printer power is on.
Doing so may cause damage to the printer
and the expanded memory.
2. Remove the right side cover.
3. Remove the tape.
Right side cover
Tape
Figure 1-2-4
4. Open the memory slot cover.
5. Insert the expanded memory into the memory socket so that the notches on the memory align with the corresponding protrusions
in the slot.
6. Close the memory slot cover.
7. Refit the right side cover.
8. Print a status page to check the memory
expansion (See page 1-3-2).
If memory expansion has been properly performed, information on the installed memory
is printed with the total memory capacity has
been increased. Standard memory capacity
128 MB.
Memory slot cover
Memory socket
Expanded
memory
Figure 1-2-5
1-2-4
2L0
1-2-4
Installing the memory card (optional)
Procedure
1. Turn off printer power switch.
Caution: Do not insert or remove memory
card while printer power is on.
Doing so may cause damage to the printer
and the memory card.
2. Open the rear cover.
3. Remove two screws and then remove the
optional interface slot cover.
Rear cover
Screw
Optional interface
slot cover
Screw
Figure 1-2-6
4. Insert the memory card into the memory
card slot. Push it in all the way.
5. Secure the optional interface slot cover by
using two screws.
6. Close the rear cover.
7. Format the memory card before use.
Memory card slot

Memory card
Screw
Screw
Optional interface
slot cover
Figure 1-2-7
1-2-5
2L0
1-2-6
2L0-2
1-3 Maintenance Mode
1-3-1
Service mode
The printer is equipped with a service function which can be used to maintain and service the machine.
(1) Executing a service item
Message display
Ready
1. Press the MENU key.
Report Print
>
2. Press the or key several times

until [Adjust/Maintenance >] is displayed.
Adjust/
Maintenance
>
>Restart
Printer
3. Press the key.
4. Press the or key several times

until [>Service >] is displayed.
>Service
>
5. Press the key.

Service mode items
To scroll these items,

press the or key
repeatedly.
>>Print
Status Page
To print a status page for service purpose.
>>Print Network
Status Page
To print a network status page.
>>Print
Test Page
Prints a test page which contains halftone.
>>Write Data
To write data into a USB memory.
(See page 1-3-2)
(See page 1-3-7)
(See page 1-3-7)
(See page 1-3-8)
>>Maintenance
To reset counter for the maintenance kit.
>>Developer
To initialize the developing unit. (toner install mode)
(See page 1-3-8)
(See page 1-3-9)
1-3-1
2L0-1
(2) Contents of service mode items
Service items
Description
Printing a status page for service purpose
Description
Prints a status page for service purpose. The status page includes various printing settings and service cumulative.
>>Print
Status Page
Purpose
To acquire the current printing environmental parameters and cumulative information.
Procedure
1. Enter the maintenance mode [>>Print Status Page].
2. Press the OK key. [Print Status Page?] will be displayed.
3. Press the OK key. [Processing] will be displayed.
Two pages will be printed.
Completion
Service Status Page

Printer
Firmware version 2L0_2000.000.000
2010.03.01
[XXXXXXXX][XXXXXXXX][XXXXXXXX[XXXXXXXX]
Controller Information
Memory Status
Standard Size
Option Slot
Total Size
500.0 KB
500.0 KB
10000.0 KB
Time
Local Time Zone
Time Server
e-MPS error control
+01:00_Amsterdam
10.183.53.13
Y6
Installed Options
Paper feeder 2
Paper feeder 3
Memory Card
Installed
Installed
Installed
Toner coverage
Average(%) / Usage Page(A4/Letter Conversion)
K: 1.00
/ 1111111.00
Last Page (%) 1.00
FRPO Status
Default Pattern Switch
Default Font Number
FRPO parameters
B8
C5*10000+C2*100+C3
0
00000
[XXXXXXXXXXXXXXXX]
Figure 1-3-1Service status page 1
1-3-2
2L0
Service items
Description
Details of service status page 1
No.
Items
Description
System version
System date
Engine software version
Engine software boot version
Main ROM version
Operation panel mask version
Machine serial number
Standard memory size
Option slot memory size
10
Total memory size
11
Local time zone
12
TIme server
13
Optional paper feeder installing information
Paper feeder 1
14
Optional paper feeder installing information
Paper feeder 2
15
Optional memory card installing information
16
Page of relation to the A4/Letter
17
Coverage on the final output page
18
FRPO setting
1-3-3
2L0
Service items
Description
Service status page 2
Service Status Page

Printer
Firmware version 2L0_2000.000.000
2010.03.01
[XXXXXXXX][XXXXXXXX][XXXXXXXX[XXXXXXXX]
Engine Information
NVRAM Version
MAC Address
XXXXXXXXXXX
00.00.00.00.00.00
1/2
100/100
0/0/0/0/0/
0/0/0/0/0/
0/0/0/0/0/0/0/0/
0000000/0000000/0000000/0000000/0000000/0000000/
0000000/
F00/U00/0/0/0/0/30/ABCDE/1/
0000/0000/0000/0000/0000/0000/0000/0000/0000/0000/0000/0000/0000/0000/0000/
0000/0000/0000/0000/0000/0000/0000/0000/0000/0000/
0203040508090A0B0C0D0F101112131415161718191A1B1C1D1E1F202122235E
12345678/11223344/00001234abcd567800001234abcd5678/01234567890123456789012345678901/0008/00/07
XXXXXXXX/t/
FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/
00/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
00000000/00000000/00000000/00000000/
[ABCDEFGHIJ][ABCDEFGHIJ][ABCDEFGHIJ]
[XXXXXXXXXXXXXXXX]
Figure 1-3-2Service status page 2
1-3-4
2L0
Service items
Description
Details of service status page 2
No.
19
Items
NV RAM version
Description
_ Bb 04B29 _ Bb 04B29
(a) (b)
(c) (d) (e)
(f)
(a) Consistency of the present software version and the database
_ (underscore): OK
* (Asterisk): NG
(b) Database version
(c) The oldest time stamp of database version
(d) Consistency of the present software version and the ME firmware
version
_ (underscore): OK
* (Asterisk): NG
(e) ME firmware version
(f) The oldest time stamp of the ME database version
Normal if (a) and (d) are underscored, and (b) and (e) are identical with
(c) and (f).
20
Mac address
21
Destination information
22
Area information
23
Margin settings
0/0
(a)(b)
(a) Top margin

(b) Left margin
24
Top offset for each bin
0/0/0/0/0
(a)(b)(c)(d)(e)
(a) MP tray
(b) Cassette 2
(c) Cassette 3
(d) Duplex
(e) Page rotation
25
Left offset for each bin
0/0/0/0/0
(a)(b)(c)(d)(e)
(a) MP tray
(b) Cassette 2
(c) Cassette 3
(d) Duplex
(e) Page rotation
26
L value settings
0/0/0/0/0/0/0/0
(a)(b)(c)(d)(e)(f)(g)(h)
(a) Top margin (integer)

(b) Top margin (decimal place)
(c) Left margin (integer)
(d) Left margin (decimal place)
(e) Paper length (integer)
(f) Paper length (decimal place)
(g) Paper width (integer)
(h) Paper width (decimal place)
27
Life counter
0000000/0000000/0000000/0000000/0000000/0000000/0000000/
(a) (b) (c)
(d) (e) (f) (g)
(a) Printer
(b) MP tray
(c) Cassette 1
(d) Cassette 2
(e) Cassette 3
(f) Duplex printing
(g) Maintenance kit
1-3-5
2L0
Service items
No.
Description
Items
Description
28
Operation panel lock status
0: Off
1: Partial lock
2: Full lock
29
USB information
0: Not connected
1: Full-Speed
2: Hi-Speed
30
Paper handling information
0: Paper source unit select

1: Paper source unit
31
Black and white printing double count mode
0: All single counts

3: Folio, Single count, Less the 330 mm (length)
32
Billing counting timing
33
Temperature (machine inside) -
34
LXI calibration information
35
Fixed asset number
36
Job end judgment time-out

time
37
Media type
Weight
0: Light
1: Normal 1
2: Normal 2
3: Normal 3
4: Heavy 1
5: Heavy 2
6: Heavy 3
7: Extra Heavy
38
SPD information
39
RFID information
40
RFID reader/writer version

information
41
Toner install mode information
0: OFF
1: ON
42
Engine parameter information Hexadecimal, 512 bytes
43
DRT table number
44
DRT parameter coefficient
45
Optional font version
46
Optional table version
47
Optional message version
48
WEB optional version
Fuser
0: Hi
1: Middle
2: Low
3: Vellum
Duplex
0: Disable
1: Enable
NOTE:
Code conversion
1-3-6
2L0-1
Service items
>>Print Network
Status Page
Description
Printing a status page for network
Description
On the status page for network, detailed network setting information is printed.
Procedure
1. Enter the maintenance mode [>>Print Network Status Page].
2. Press the OK key. [>>Print Network Status Page?] will be displayed.
3. Press the OK key. Three sheets of network status page will be printed.
Completion
Printing a test page
>>Print
Test Page
Description
Prints a test page which contains halftone.
Purpose
To check the activation of the developer and drum units.
Procedure
1. Enter the maintenance mode [>>Print Test Page].
2. Press the OK key. [>>Print Test Page?] will be displayed.
3. Press the OK key. A sheet of test page will be printed.
Completion
FS-1350DN
SN:SPL8307597
Counter:1135
Figure 1-3-3
1-3-7
2L0-2
Service items
Description
Write data (USB memory data write)
>>Write Data
Description
To write data into a USB memory.
Procedure
Install the USB memory before attempting to write data.
1. Enter the maintenance mode [>>Write Data].
2. Press the OK key. [>>Write Data?] will be displayed.
3. Press the OK key. [Data waiting] is displayed and the printer waits for data to be written.
4. When the data is sent, [Processing] appears and the data is written to USB memory.
When data writing ends, the display returns to [Ready].
Completion
Counter reset for the maintenance kit
>>Maintenance
Description
The "Install MK" message means that maintenance kit should be replaced at 100,000
pages of printing. The interval counter must be manually reset using this service item.
Maintenance kit MK-172 (for 120 V specifications)
Maintenance kit includes the following units:
Drum unit
Developing unit
Purpose
To reset the life counter for the developing unit and drum unit included in maintenance kit.
Procedure for replacing the maintenance kit
Drum unit (See page 1-5-12)
Developing unit (See page 1-5-11)
Procedure
1. Enter the maintenance mode [>>Maintenance].
2. Press the OK key. [>>Maintenance?] will be displayed.
3. Press the OK key twice. The counter for each component is reset immediately.
Completion
Note:
Occurrences of resetting the maintenance kits are recorded on the service status page or
event log in number of pages at which the maintenance kit was replaced (See page 1-3-2, 1-310). This may be used to determine the possibility that the counter was errorneously or unintentionally reset.
1-3-8
2L0
Service items
Description
Toner install mode
>>Developer
Description
The new developing unit is shipped from the factory with no toner contained. The developing unit can be automatically replete with toner when a toner container is installed onto it
and the printer is turned on. However, because the toner reservoir in the developing unit
has a large capacity, it requires a lengthy period of time until a substantial amount of toner
has been fed to get the printer ready. (A new developing unit needs approximately 260 g
for triggering the sensor inside.)
Purpose
To execute when the developing unit has been replaced.
Method
1. Enter the maintenance mode [>>Developer].
2. Press the OK key. [>>Developer?] will be displayed.
3. Press the OK key. [Ready] will be displayed.
4. Turn off and on the printer. [Self test] [Please wait (Adding toner)] will displayed.
The printer continually engages in this mode for a period of approximately 15
minutes, after which the printer reverts to the [Ready] state. [Ready] will displayed. Developing unit initialization is finished.
Completion
1-3-9
2L0
(3) Printing an event log (EVENT LOG)
Service items
Printing an event log
(EVENT LOG)
Description
Printing an event log (EVENT LOG)
Description
Prints a history list of occurrences of paper jam, self-diagnostics, toner replacements, etc.
Purpose
To allow machine malfunction analysis based on the frequency of paper misfeeds, self diagnostic errors and replacements.
Procedure
1. Connect the USB or network cable between printer and PC (network).
2. Connect the power cord.
Network interface
connector
Network cable
USB interface
connector
USB cable
Figure 1-3-4
3. Turn printer power on. Make sure the printer is ready.
4. Send the following PRESCRIBE command sequence from the PC to the printer.
!R!KCFG"ELOG";EXIT;
Note: To send a PRESCRIBE command sequence to the printer, use COMMAND
CENTER (the printer's embedded web) while the printer is connected to the PC via its
network interface.
A sheet of event log will be printed.
Completion
1-3-10
2L0-1
Service items
Description
Detail of event log
Event Log
Printer
Firmware Version 2L0_2000.000.000
2010.04.06
[XXXXXXXX] [XXXXXXXX] [XXXXXXXX] [XXXXXXXX]
Paper Jam Log

#
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
Count.
9999999
8888888
7777777
6666666
5555555
4444444
3333333
2222222
1111111
999999
888888
777777
666666
555555
444444
1
Service Call Log
Event Descriprions
10.01.08.01.01
10.01.08.01.02
10.01.08.01.01
10.01.08.01.02
10.01.08.01.01
10.01.08.01.02
10.01.08.01.01
10.01.08.01.02
10.01.08.01.01
10.01.08.01.02
10.01.08.01.01
10.01.08.01.02
10.01.08.01.01
10.01.08.01.02
10.01.08.01.01
10.01.08.01.02
#
8
7
6
5
4
3
2
1
(b)
(c)
(d)
Service Code
00. 0000
00. 0000
00. 0000
00. 0000
00. 0000
00. 0000
00. 0000
00. 0000
Maintenance Log
#
Count.
Item
Log Data Nothing...
Unknown Toner Log
10.01.08.01.01
(a)
Count.
1111111
999999
888888
777777
666666
555555
444444
1
#
5
4
3
2
1
(e)
Count.
1111111
999999
888888
777777
666666
Item
00. 00
00. 00
00. 00
00. 00
00. 00
Counter Log
(f)
0
J00:
1
J01:
J02: 11
J03: 222
1
J04:
1
J05:
1
J06:
1
J07:
1
J08:
1
J09:
1
J10:
J12: 999
J13:
J14:
J15:
J16:
J17:
J18:
J19:
J20:
J21:
J22:
J23:
J24:
1
1
1
1
1
1
1
1
1
1
1
1
J25:
J26:
J27:
J28:
J29:
J30:
J31:
J32:
J33:
J34:
J35:
J36:
1
1
1
1
1
1
1
1
1
1
1
1
(g)
C0000:
C0001:
C0002:
C0003:
C0004:
C0005:
C0006:
C0007:
C0008:
C0009:
C0010:
C0011:
0
1
2
3
4
5
6
7
8
9
10
11
C0012:
C0013:
C0014:
C0015:
C0016:
C0017:
C0018:
C0019:
C0020:
C0021:
C0022:
C0023:
12
13
14
15
16
17
18
19
20
21
22
23
(h)
T00:
M01:
10
20
[XXXXXXXXXXXXXXXX]
Figure 1-3-5 Event log
1-3-11
2L0-1
Service items
No.
1-3-12
Description
Items
Description
Firmware version
Engine software version
Engine boot version
Main ROM version
Panel mask version
Machine serial number
Paper Jam Log
Count.
Event
Remembers 1 to 16 of
occurrence. If the
occurrence of the previous paper jam is less
than 16, all of the paper
jams are logged. When
the occurrence
excessed 16, the oldest occurrence is
removed.
The total page count

at the time of the
paper jam.
Log code (2 digit, hexadecimal, 5 categories)

(a) Cause of a paper jam
(b) Paper source
(c) Paper size
(d) Paper type
(e) Paper exit
2L0-1
Service items
No.
7
cont.
Description
Items
Description
(a) Cause of paper jam
10: Paper does not arrive at the registration sensor. [42] (MP tray)
10: Paper does not arrive at the registration sensor. [31] (Cassette 1)
10: Paper does not arrive at the registration sensor. [49] (Duplex conveying)
11: Paper does not pass the registration sensor. [48]
12: Paper remains at the registration sensor when power is turned on. [48]
20: Paper does not arrive at the exit sensor. [48]
21: Paper does not pass the exit sensor. [47]
22: Paper remains at the exit sensor when power is turned on. [47]
30: Paper does not arrive at the paper feeder 1s PF paper feed sensor. [32](Cassette 2)
30: Paper does not arrive at the paper feeder 1s PF paper feed sensor. [33] (Cassette 3)
32: Paper remains at the paper feeder 1s PF paper feed sensor when power is turned on.
[32] (Cassette 2)
41: Paper does not pass the paper feeder 2s PF paper sensor. [33] (Cassette 3)
42: Paper remains at the paper feeder 2s PF paper feed sensor when power is turned on.
[33] (Cassette 3)
A1: Paper does not arrive at the exit sensor. [47]
A3: Paper does not pass the exit sensor. [49]
E0: Paper misfeed occurs due to forced stop when an error occurs during printing.
(such as opening of a cover) [00]
F0 to FE: Paper misfeed by another cause. [00]
Note:
Within [ ] indicate paper misfeed locations. (Refer to figure 1-3-6 below.)
Printer
Sensors
47
42
3
48
4
49
2
31
1 Registration
sensor
2 Paper sensor
3 MP paper
sensor
4 Exit sensor
5 PF paper feed sensor
6 PF paper sensor
Paper misfeed locations
32
Paper feeder 1
31 Cassette 1 (Printer)
32 Cassette 2 (Paper feeder 1)
33 Cassette 3 (Paper feeder 2)

42 MP tray
33
Paper feeder 2
47 Fuser/paper exit section

48 Printer inside
49 Duplex/conveying section
Figure 1-3-6
1-3-13
2L0-1
Service items
No.
Description
Items
7
cont.
Description
(b) Detail of paper source (Hexadecimal)
00: MP tray
01: Cassette 1 (Printer)
02: Cassette 2 (Paper feeder 1)
03: Cassette 3 (Paper feeder 2)
04 to 09: (c) Detail of paper size (Hexadecimal)
00: (indefinite)
01: Monarch
02: Business
03: International DL
04: International C5
05: Executive
06: Letter-R
86: Letter-E
07: Legal
08: A4R
88: A4E
09: B5R
89: B5E
0A: A3
0B: B4
0C: Ledger
0D: A5
0E: A6
0F: B6
10: Commercial #9
11: Commercial #6
12: ISO B5
13: Custom size
1E: C4
1F: Postcard
20: Reply-paid postcard
21: Oficio II
22: Special 1
23: Special 2
24: A3 wide
25: Ledger wide
26: Full bleed paper
(12 8)
27: 8K
28: 16K-R
A8: 16K-E
32: Statement-R
B2: Statement-E
33: Folio
34: Western type 2
35: Western type 4
(d) Detail of paper type (Hexadecimal)

01: Plain
02: Transparency
03: Preprint
04: Labels
05: Bond
06: Recycle
07: Vellum
08: Rough
09: Letter head
0A: Color
0B: Prepunched
0C: Envelope
0D: Cardstock
0E: Coated
0F: 2nd side
10: Media 16
11: High quality
15: Custom 1
16: Custom 2
17: Custom 3
18: Custom 4
19: Custom 5
1A: Custom 6
1B: Custom 7
1C: Custom 8
(e) Detail of paper exit location (Hexadecimal)

01: Face down tray (FU)
02 to 48: 8
1-3-14
Service Call
(Self diagnostic
error) Log
Count.
Service Code
Remembers 1 to 8 of
occurrence of self diagnostics error. If the
occurrence of the previous diagnostics error is
less than 8, all of the
diagnostics errors are
logged.
The total page count at

the time of the self diagnostics error.
Self diagnostic error code

(See page 1-4-3)
Example
01.6000
01 means a self-diagnostic error; 6000 means a
self diagnostic error code.
2L0-1
Service items
No.
9
Description
Items
Maintenance
Log
Description
#
Count.
Item
Remembers 1 to 8 of
occurrence of replacement. If the occurrence of
the previous replacement
of toner container is less
than 8, all of the occurrences of replacement
are logged.
The total page count at the

time of the replacement of
the toner container.
Code of maintenance replacing

item (1 byte, 2 categories)
First byte (Replacing item)
01: Toner container
Second byte (Type of replacing
item)
00: Black (Fixed)
First byte (Replacing item)
02: Maintenance kit
Second byte (Type of replacing
item)
01: (Fixed)
10
Unknown Toner
Log
Count.
Item
Remembers 1 to 5 of
occurrence of unknown
toner detection.
The total page count at the

time of the Toner Empty
error with using an
unknown toner container.
Unknown toner log code

(1 byte, 2 categories)
If the occurrence of the

previous unknown toner
detection is less than 5,
all of the unknown toner
detection are logged.
11
Counter Log
Comprised of
three log
counters including paper jams,
self diagnostics
errors, and
replacement of
the toner container.
First byte
01: Fixed (Toner container)
Second byte
00: Black (Fixed)
(f) Jam
(g) Self diagnostic error
(h) Maintenance item replacing
Indicates the log counter

of paper jams depending
on location.
Indicates the log counter of

self diagnostics errors
depending on cause.
(See page 1-4-3)
Indicates the log counter

depending on the maintenance
item for maintenance.
Refer to Paper Jam Log.

All instances including
those are not occurred
are displayed.
Example
C6000: 4
Self diagnostics error
6000 has happened four
times.
T: Toner container
00: Black
Example
T00: 1
The (black) toner container has
been replaced once.
1-3-15
2L0
1-3-16
2L0
1-4 Troubleshooting
1-4-1
Paper misfeed detection
(1) Paper misfeed indication

When a paper misfeed occurs, the printer immediately stops printing and displays the paper misfeed message on the
operation panel. To remove paper misfed in the printer, pull out the paper cassette, open the front cover, rear cover or
duplexers cover, or remove the drum unit.
Attention indicator
Paper misfeed display

Paper misfeed location
Paper jam
Printer
Figure 1-4-1
(2) Paper misfeed detection condition
(1) Registration sensor

(2) Paper sensor
(3) MP paper sensor
(4) Exit sensor
(5) PF paper feed sensor
(6) PF paper sensor
(3)
(4)
(2)
(1)
Printer
(6)
(5)
Peper feeder 1
(Option)
(6)
(5)
Peper feeder 2
(Option)
Figure 1-4-2
1-4-1
2L0-1
1-4-2
Self-diagnostic function
(1) Self-diagnostic function

This printer is equipped with self-diagnostic function. When a problem is detected, the printer stops printing and display an
error message on the operation panel. An error message consists of a message prompting a contact to service personnel
and a four-digit error code indicating the type of the error. (The display varies depending on the type of the error.)
Attention indicator
Error code
Call service
6000
Attention indicator
Error code
Call service
F000
Attention indicator
Error code
Error.power off.
F030
Figure 1-4-3
1-4-2
2L0-1
(2) Self diagnostic codes
Code
Remarks
Contents
Causes
0100
0110
Backup memory device error
Backup memory data error
Check procedures/corrective measures
Defective flash
memory (U10).
Replace the control PWB (See page 1-519).
Defective control
PWB.
Defective flash
memory (U10).
Defective control
PWB.
0120
MAC address data error
Defective control
PWB.
0150
Control PWB EEPROM error

Detecting control PWB EEPROM (U300)
communication error.
Improper installation control PWB

EEPROM (U300).
Check the installation of the EEPROM

(U300) and remedy if necessary (See page
1-5-19).
Defective control
PWB.
0170
Billing counting error
Defective control
PWB.
0420
Paper feeder communication error

Communication error between control
PWB and optional paper feeder.
Improper installation paper feeder.
Follow installation instruction carefully again.
Defective harness
between control
PWB (YC318) and
paper feeder interface connector, or
improper connector insertion.
Reinsert the connector. Also check for continuity within the connector harness. If none,
remedy or replace the harness.
Defective control
PWB.
Defective harness
between PF main
PWB (YC5) and
paper feeder interface connector, or
remedy or replace the harness (Refer to the
service manual for the paper feeder).
Defective PF main
PWB.
Replace the PF main PWB (Refer to the service manual for the paper feeder).
1-4-3
2L0
Code
2000
4000
4200
6000
6020
1-4-4
Remarks
Contents
Main motor error
The main motor ready input is not given
for 2 s during the main motor is ON.
Polygon motor (laser scanner unit)

error
The polygon motor ready input is not
given for 6 s during the polygon motor is
ON.
BD error (laser scanner unit) error
Broken fuser heater lamp wire

The fuser temperature does not rise after
the fuser heater lamp has been turned
on.
Abnormally high fuser thermistor

temperature
Fuser thermistor detects abnormally
temperature.
Causes
Defective harness
between main
motor (CN1) and
control PWB
(YC305), or
Defective drive
transmission system of the main
motor.
Check if the rollers and gears rotate

smoothly. If not, grease the bushings and
gears. Check for broken gears and replace if
any.
Defective main
motor.
Replace the main motor (See page 1-5-28).
Defective control
PWB.
Defective harness
between polygon
motor and control
PWB (YC319), or
Defective laser
scanner unit.
Replace the laser scanner unit (See page 15-29).
Defective control
PWB.
Defective laser
scanner unit.
Replace the laser scanner unit (See page 15-29).
Defective control
PWB.
Poor contact in the

fuser thermistor
connector terminals.
Reinsert the connector (See page 1-5-16).
Poor contact in the

fuser heater lamp
Fuser thermistor
installed incorrectly.
Replace the fuser unit (See page 1-5-16).
Fuser thermal cutout triggered.
Fuser heater lamp

Broken fuser
heater lamp wire.
Shorted fuser
thermistor.
Defective control
PWB.
2L0
Code
Remarks
Contents
Causes
6030
6400
F000
F010
Broken fuser thermistor wire

Input from fuser thermistor is 0 (A/D
value).
Zero cross signal error

The zero cross signal does not reach the
control PWB for specified time.
Control PWB - Operation panel PWB

communication error
Control PWB checksum error
Poor contact in the

fuser thermistor
Broken fuser
thermistor wire.
Fuser thermistor
Fuser thermal cutout triggered.
Fuser heater lamp

Broken fuser
heater lamp wire.
Defective harness
between high voltage PWB (YC202)
and control PWB
(YC311), or
Defective harness
between power
source PWB
(YC103) and high
voltage PWB
(YC201), or
Defective power
source PWB.
Replace the power source PWB (See page

1-5-22).
Defective control
PWB.
Defective harness
between operation
panel PWB (YC1)
and control PWB
(YC7), or improper
connector insertion.
Defective operation panel PWB.
Replace the operation panel PWB.
Defective control
PWB.
Defective code
ROM (flash memory).
Turn the power switch off/on to restart the

printer. If the error is not resolved, replace
the control PWB (See page 1-5-19).
Defective control
PWB.
1-4-5
2L0
Code
Remarks
Contents
Causes
F020
Control PWB RAM checksum error
Defective main
memory (RAM) on
the control PWB.

control PWB (See page 1-5-19).
Defective
expanded memory
(DIMM).
Replace the expanded memory (DIMM)

(See page 1-2-4).
F030
Control PWB general failure
Defective control
PWB.

F040
Control PWB engine communication

error
Defective control
PWB.

F050
Control PWB engine checksum error
Some error may

have occurred
when downloading
the firmware of the
control PWB.
Download the firmware of the control PWB

again using the memory card (See page 16-4).
Defective control
PWB.

Defective control
PWB.

F186
1-4-6
Control PWB video data control error
2L0
1-4-3
Image formation problems
(1) Completely blank

printout.
(2) All-black printout.
(3) Dropouts.
ABC
123
See page 1-4-8
(6) Black vertical

streaks.
See page 1-4-8
(7) Unsharpness.
ABC
123
See page 1-4-10
See page 1-4-9
(8) Gray background.
ABC
123
See page 1-4-10
See page 1-4-10
(4) Black dots.
ABC
123
See page 1-4-9
(9) Dirt on the top

edge or back of
the paper.
ABC
123
See page 1-4-11
(5) Black horizontal

streaks.
ABC
123
See page 1-4-9
(10) Undulated printing at the right

edge (scanning
start position).
This vertical
line should
be straight.
See page 1-4-11
1-4-7
2L0
(1) Completely blank printout.
Print example
Causes
Defective drum unit or developing

unit.
Open the top cover and check that the drum unit and developing unit are correctly seated. Investigate that the terminals
between the main charger unit and the drum unit are not in
loose contact (See page 1-5-12 and 1-5-11).
Defective transfer bias output or

developing bias output.
Replace the high voltage PWB (See page 1-5-24).
Poor contact of developing bias termi- Check the high voltage PWB visually and correct or replace if
nal (spring) and high voltage output
necessary (See page 1-5-24).
terminal B (J401, J402, J403) on the
high voltage PWB.
Poor contact of transfer bias terminal
(spring) and transfer bias terminal T
(J201, J202, J203) on the high voltage PWB.
Defective laser scanner unit.
Replace the laser scanner unit (See page 1-5-29).
Defective control PWB.
Replace the control PWB (See page 1-5-19).
(2) All-black printout.

Print example
1-4-8
Causes
Defective main charger unit.
Open the top cover and check that the drum unit and developing unit are correctly seated (See page 1-5-12).
Investigate that the terminals between the main charger unit
and the drum unit are not in loose contact.
Poor contact of main charger terminal

(spring) and main charger output terminal M on the high voltage PWB.
Check the high voltage PWB visually and correct or replace if

necessary (See page 1-5-24).
Defective main charging output.
Broken main charger wire.
Replace the main charger unit (See page 1-5-13).
2L0
(3) Dropouts.
Print example
ABC
123
Causes
Defective developing roller (developing unit).
If the defects occur at regular intervals of 62.8 mm/2 1/2" (See

page 2-4-2), the problem may be the damaged developing
roller (in the developing unit). Replace the developing unit
(See page 1-5-11).
Defective drum unit.
If the defects occur at regular intervals of 94 mm/3 11/16" (See

page 2-4-2), the problem may be the damaged drum (in the
drum unit). Replace the drum unit (See page 1-5-12).
Defective fuser unit (heat roller or

press roller).
If the defects occur at regular intervals of 73.162 mm/2 7/8", or

78.5 mm/3 1/16" (See page 2-4-2), the problem may be the
damaged heat roller or press roller (in the fuser unit). Replace
fuser unit (See page 1-5-16).
Defective paper specifications.
Paper with rugged surface or dump tends to cause dropouts.

Replace paper with the one that satisfies the paper specifications.
Defective transfer roller installation.
The transfer roller must be supported by the bushes at the

both ends. Clean the bush to remove oil and debris. Replace
the transfer roller if necessary (See page 1-5-14).
Defective transfer bias output.
Replace the high voltage PWB or control PWB (See page 1-524 or 1-5-19).
(4) Black dots.

Print example
ABC
123
Causes
Defective drum unit or developing
unit.

If the defects occur at regular intervals of 94 mm/3 11/16" (See
page 2-4-2), the problem may be the damaged drum (in the
drum unit). Replace drum unit (See page 1-5-12).
If the defects occur at random intervals, the toner may be leaking from the developing unit or drum unit. Replace the developing unit or drum unit (See page 1-5-11 or 1-5-12).
(5) Black horizontal streaks.

Print example
ABC
123
Causes
Defective drum unit's ground.
Check that the drum shaft and the grounding tab (printer) are
in good contact. Apply the grounding tab a small amount of
electroconductive grease as required.
Replace the drum unit (See page 1-5-12).
1-4-9
2L0
(6) Black vertical streaks.
Print example
ABC
123
Causes
Adhesion of oxide to main charger

wire.
Remove the drum unit (See page 1-5-12). Slide the charger
cleaner (green) left and right 2 or 3 times to clean the charger
wire, then return it to its original position (CLEANER HOME
POSITION). Refer to the operation guide.
A streak of toner remaining on drum after printing means that

the cleaning blade (in the drum unit) is not working properly.
Replace the developing unit (See page 1-5-11).
(7) Unsharpness.
Print example
Causes
Defective paper specifications.
Replace paper with the one that satisfies the paper specification.
Defective transfer roller installation.
The transfer roller must be supported by the bushes at the

both ends. Clean the bush to remove oil and debris. Replace
the transfer roller if necessary (See page 1-5-14).
Defective transfer bias output.
Replace the high voltage PWB or control PWB (See page 1-524 or 1-5-19).
EcoPrint mode setting.
The EcoPrint mode can provides faint, unsharp printing

because it acts to conserve toner for draft printing purpose.
For normal printing, turn the EcoPrint mode off by using the
operator panel. For details, refer to the operation guide.
(8) Gray background.

Print example
ABC
123
1-4-10
Causes
Print density setting.
The print density may be set too high. Try adjusting the print
density. For details, refer to the operation guide.
Defective potential on the drum surface.
Defective main charger grid.
Clean the main charger grid (See page 1-5-13).
If a developing unit which is known to work normally is available for check, replace the current developing unit in the
printer with the normal one. If the symptom disappears,
replace the developing unit with a new one (See page 1-5-11).
2L0
(9) Dirt on the top edge or back of the paper.
Print example
Causes
Toner contamination in various parts.
Dirty edges and back of the paper can be caused by toner

accumulated on such parts as the paper chute guide, paper
conveying paths, the bottom of the drum and developing unit,
and the fuser unit inlet. Clean these areas and parts to remove
toner.
Defective transfer roller.
If the transfer roller is contaminated with toner, clean the transfer roller using a vacuum cleaner or by continuously printing a
low density page until the symptom has faded away.
ABC
123
(10) Undulated printing at the right edge (scanning start position).

Print example
Causes
Defective polygon motor (laser scanner unit).
Replace the laser scanner unit (See page 1-5-29).
This vertical
line should
be straight.
1-4-11
2L0
1-4-4
Electric problems
Problem
(1)
The machine does
not operate when the
power switch is
turned on.
(2)
Right cooling fan
motor does not operate.
(3)
Left cooling fan
motor does not operate.
(4)
Registration clutch
does not operate.
(5)
Paper feed clutch
does not operate.
1-4-12
Causes
No electricity at the power

outlet.
Measure the input voltage.
The power cord is not

plugged in properly.
Check the contact between the power plug and the outlet.
The top cover is not closed

completely.
Check the top cover.
Broken power cord.
Check for continuity. If none, replace the cord.
Defective power switch.
Check for continuity across the contacts. If none, replace the

power source PWB (See page 1-5-22).
Blown fuse in the power

source PWB.
Check for continuity. If none, remove the cause of blowing and

replace the power source PWB (See page 1-5-22).
Defective interlock switch.
Check for continuity across the contacts of interlock switch. If

none, replace the power source PWB (See page 1-5-22).
Defective power source

PWB.
Replace the power source PWB (See page 1-5-22).
Broken right cooling fan

motor coil.
Check for continuity across the coil. If none, replace the right cooling fan motor.
Defective harness between

right cooling fan motor and
control PWB (YC315), or
Reinsert the connector. Also check for continuity within the connector harness. If none, remedy or replace the harness.
Broken left cooling fan

motor coil.
Check for continuity across the coil. If none, replace the left cooling fan motor.

left cooling fan motor and
Broken registration clutch

coil.
Check for continuity across the coil. If none, replace the registration clutch.

registration clutch and control PWB (YC308), or
Broken paper feed clutch

coil.
Check for continuity across the coil. If none, replace the paper
feed clutch.

paper feed clutch and control PWB (YC308), or
2L0
Problem
(6)
Developing clutch
does not operate.
(7)
MP paper feed solenoid does not operate.
Causes
Broken developing clutch

coil.
Check for continuity across the coil. If none, replace the developing clutch.

developing clutch and control PWB (YC308), or
Broken MP paper feed sole- Check for continuity across the coil. If none, replace the MP paper
noid coil.
feed solenoid.
MP paper feed solenoid
and control PWB (YC309),
or improper connector
insertion.
Broken duplex solenoid

coil.
Check for continuity across the coil. If none, replace the duplex
solenoid.

duplex solenoid and control
PWB (YC317), or improper

eraser lamp (YC701) and
Defective eraser lamp

(PWB).
Replace the eraser lamp (PWB) (See page 1-5-31).
(10)
Paper indicator is
flashing when paper
is present in the cassette.
Defective paper sensor.
Replace the paper sensor.

paper sensor and control
(11)
A paper jam in the
paper feed/conveying section or fuser
section is indicated
when the power
switch is turned on.
Check and remove if any.

A piece of paper torn from
paper is caught around registration sensor or exit sensor.
(8)
Duplex solenoid does
not operate.
(9)
Eraser lamp does not
turn on.
(12)
Attention indicator is
lit when the top cover
is closed.
Defective registration sensor on the high voltage

PWB.
Defective exit sensor.
Replace the exit sensor.
Defective interlock switch

on the power source PWB.
Check for continuity across the interlock switch. If there is no continuity when the interlock switch is on, replace the power source
PWB (See page 1-5-22).
1-4-13
2L0
1-4-5
Mechanical problems
Problem
(1)
No primary paper feed.
Causes/check procedures
Corrective measures
Check if the surfaces of the paper feed roller

is dirty with paper powder.
Clean with isopropyl alcohol.
Check if the paper feed roller is deformed.
Check visually and replace any deformed

paper feed roller (assembly) (See page 1-56).
Defective paper feed clutch installation.
Check visually and remedy if necessary.
Check if the surfaces of the upper and lower

registration rollers are dirty with paper powder.
Defective registration clutch installation.
(3)
Skewed paper feed.
Paper width guide in a cassette installed

incorrectly.
Check the paper width guide visually and

correct or replace if necessary.
(4)
Multiple sheets of paper
are fed at one time.
Check if the separator pad or MPF separation

pad is worn.
Replace the separator pad if it is worn.
Check if the paper is curled.
Replace the paper.
(5)
Paper jams.
Check if the paper is excessively curled.
Replace the paper.
Check if the contact between the upper and

lower registration rollers is correct.
Check if the heat roller or press roller is

extremely dirty or deformed.
Check if the contact between the ejection

roller and fuser ejection pulley is correct.
Check if the drum unit or developing unit is

extremely dirty.
Clean the drum unit or developing unit (See

page 1-5-11 or 1-5-12).
(2)
No secondary paper
feed.
(6)
Toner drops on the paper
conveying path.
(7)
Check if the pulleys, rollers and gears operate
Abnormal noise is heard. smoothly.
Check if the following electromagnetic
clutches are installed correctly:
Paper feed clutch, registration clutch and
developing clutch.
1-4-14
Grease the bearings and gears.

2L0
1-5-1
Precautions for assembly and disassembly
(1) Precautions
Be sure to turn the power switch off and disconnect the power plug before starting disassembly.
When handling PWBs, do not touch connectors with bare hands or damage the PWB.
Do not touch any PWB containing ICs with bare hands or any object prone to static charge.
When removing the hook of the connector, be sure to release the hook.
Take care not to get the wire caught.
To reassemble the parts, use the original screws. If the types and the sizes of screws are not known, refer to the PARTS
LIST.
(2) Drum
Note the following when handling or storing the drum.
When removing the drum unit, never expose the drum surface to strong direct light.
Keep the drum at an ambient temperature between 0 C/32 F and 40 C/104 F and at a relative humidity not higher than
90% RH. Avoid abrupt changes in temperature and humidity.
Avoid exposure to any substance which is harmful to or may affect the quality of the drum.
Do not touch the drum surface with any object. Should it be touched by hands or stained with oil, clean it.
(3) Toner container

Store the toner container in a cool, dark place.
Avoid direct light and high humidity.
1-5-1
2L0
(4) How to tell a genuine Kyocera Mita toner container
As a means of brand protection, the Kyocera Mita toner container utilizes an optical security technology to enable visual
validation. A validation viewer is required to accomplish this.
Hold the validation viewer over the left side part of the brand protection seal on the toner container. Through each window
of the validation viewer, the left side part of the seal should be seen as follows:
A black-colored band when seen through the left side window
A shiny or gold-colored band when seen through the right side window
The above will reveal that the toner container is a genuine Kyocera Mita branded toner container, otherwise, it is a counterfeit.
See through the left window

( marking)
See through the right window

( marking)
Validation viewer
Validation viewer
Brand
protection
seal
Brand
protection
seal
A black-colored band when

seen through the left side window
A shiny or gold-colored band when

seen through the right side window
Figure 1-5-1
The brand protection seal has an incision as shown below to prohibit reuse.
Incision
Cut
Figure 1-5-2
1-5-2
2L0
1-5-2
Outer covers
(1) Detaching and refitting the top cover

Procedure
1. Open the top cover.
2. Remove two screws.
Top cover
Screw
Screw
Figure 1-5-3
3.
4.
5.
6.
7.
Extract the boss from the hole.

Unhook the A hook.
Unhook two B hooks.
Remove the connector.
Remove the top cover.
Top cover
Hole
Boss
B hook
B hook
Top cover
Connector
A hook
Figure 1-5-4
1-5-3
2L0
(2) Detaching and refitting the right and left covers
Procedure
1. Remove the top cover (See page 1-5-3).
2. Remove the cassette (See page 1-5-6).
3. Open the front cover.
4. Unhook seven hooks and then remove the
right cover.
Hooks
Right cover
Figure 1-5-5
1-5-4
2L0
5. Unhook seven hooks and then remove the

left cover.
Left cover
Hooks
Figure 1-5-6
1-5-5
2L0
1-5-3
Paper feed section
(1) Detaching and refitting the paper feed roller assembly (paper feed roller and pickup roller)
Procedure
1. Remove the cassette.
Cassette
Figure 1-5-7
2. Slide the feed shaft.
3. While pressing the lever and then remove
the paper feed roller assembly.
Feed shaft
Paper feed roller

assembly
Lever
Figure 1-5-8
1-5-6
2L0
4. Check or replace the paper feed roller

assembly and refit all the removed parts.
When refitting the paper feed roller assembly, be sure to align the paper feed roller
pivot with the slotted hole on the feed shaft.
Paper feed roller

assembly
Feed shaft
Paper feed roller

assembly
Feed shaft
Slotted hole
Pivot
Figure 1-5-9
1-5-7
2L0
(2) Detaching and refitting the retard roller assembly
Procedure
2. Push the bottom plate down until it locks.
3. Unhook two hooks and then remove the
retard guide.
Retard guide
Hook
Hook
Cassestte
Bottom plate
Cassette
Hook
Figure 1-5-10
4. Remove the retard roller assembly.
Retard roller
Assembly
Figure 1-5-11
1-5-8
Hook
2L0
5. Check or replace the retard roller assembly

and refit all the removed parts.
Caution: Before refitting the retard roller
assembly, firmly install the spring onto the
projection of the retard roller assembly.
Retard roller
assembly
Projection
Spring
Figure 1-5-12
1-5-9
2L0
(3) Detaching and refitting the MP paper feed roller
Procedure
2. Pull the MP feed holder (lever) down (1).
3. Slide the MP feed holder (2).
4. Remove the MP paper feed roller (3).
MP paper feed roller
Front cover
MP feed holder
(Lever)
Figure 1-5-13
5. Check or replace the MP paper feed roller
When refitting the MP paper feed roller, be
sure to align the MPF feed shaft pivot with
the slotted hole on the MP paper feed roller.
Pivot
Slotted hole
MPF feed shaft
Figure 1-5-14
1-5-10
2L0
1-5-4
Developing section
(1) Detaching and refitting the developing unit

Procedure
1. Open the top cover.
3. Remove the developing unit (with toner container).
4. Check or replace the developing unit and
refit all the removed parts.
Top cover
5. When the developing unit is replaced with a

new one, carry out the following procedure.
6. Perform toner install mode in the service
mode (see page 1-3-9).
Developing unit
Front cover
Figure 1-5-15
1-5-11
2L0
1-5-5
Drum section
(1) Detaching and refitting the drum unit

Procedure
1. Remove the developing unit (See page 1-511).
2. Remove the drum unit.
3. Check or replace the drum unit and refit all
the removed parts.
Drum unit
Figure 1-5-16
1-5-12
2L0
(2) Detaching and refitting the main charger unit
Procedure
1. Remove the drum unit (See page 1-5-12).
2. Remove the tape.
3. While pushing on the main plate (1), slide
the main charger unit (2).
Tape
Main charger unit
Drum unit
Main charger unit

Main plate
Figure 1-5-17
4. Remove the main charger unit by lifting it.
5. Check or replace the main charger unit and
Main charger unit
Figure 1-5-18
1-5-13
2L0
1-5-6
(1) Detaching and refitting the transfer roller

Procedure
3. Slide the paper chute guide and unhook the
hooks.
4. Remove the paper chute guide.
Paper chute guide
Paper chute guide

Hook
Hook
Hook
Hook
Figure 1-5-19
1-5-14
2L0
5. Remove the transfer rollers shaft from the

both transfer bushes.
6. Remove the gear Z16 from the transfer
roller.
Shaft
Transfer roller
Shaft
Transfer bush
Transfer bush
Transfer roller
Gear Z16
Figure 1-5-20
7. Check or replace the transfer roller and refit
all the removed parts.
Caution: When refitting the transfer roller, be
careful about following point.
Push the release lever to raise the lever
end, then insert the front of gear Z16 under
the release lever end.
Gear Z16
Release lever
Transfer bush
Transfer roller
Transfer bush
Figure 1-5-21
1-5-15
2L0
1-5-7
Fuser section
(1) Detaching and refitting the fuser unit

Procedure
1. Remove the outer covers (See page 1-5-3).
2. Remove two connectors.
3. Release the wires form wire clamps.
Wires
Wire clamps
Connector
(Fuser heater lamp)
Connector
(Fuser thermistor)
Figure 1-5-22
4. Remove the connector.
Connector
Figure 1-5-23
1-5-16
2L0
5. Open the rear cover and then remove the

rear cover.
Rear cover
Figure 1-5-24
fuser unit.
7. Check or replace the fuser unit and refit all
the removed parts.
Fuser unit
Screw
Screw
Figure 1-5-25
1-5-17
2L0
(2) Switching the fuser pressure
The fuser pressure may be decreased to suppress the print quality problems such as paper creases and curls.
It must be cautioned that decreasing the fuser pressure could cause loose toner fusing.
Procedure
2. Open the duplex cover.
3. Slide the fuser lever R and L.
Normal:
Flush with the front of the machine.
Fuser pressure decreased:
Flush with the rear of the machine.
Fuser lever R
Duplex cover
Fuser lever L
Normal
Fuser lever L (R)

Fuser pressure
decreased
Fuser lever L (R)
Figure 1-5-26
1-5-18
2L0
1-5-8
PWBs
(1) Detaching and refitting the control PWB

Procedure
1. Remove the right cover (See page 1-5-4).
2. Remove the fourteen connectors form the
control PWB.
3. Release the wires from the wire clamps.
Control PWB
Wire clamps
Connectors
(Thirteen)
Connector
Control PWB
Figure 1-5-27
1-5-19
2L0
4. Remove five screws.

5. Remove the four connectors form the control PWB.
6. Unhook the hook and then remove the control PWB assembly.
Connectors
(Four)
Control PWB
Hook
Screw
Screws
Control PWB assembly
Figure 1-5-28
1-5-20
Screws
2L0
7. Remove five screws and then remove the

control PWB.
8. Check or replace the control PWB and refit
To replace the control PWB, remove the
EEPROM (U300) from the old control PWB
and mount it to the new control PWB.
Screw
Screw
Screw
Screw
Control PWB
Screw
EEPROM
U300
Control PWB
Figure 1-5-29
1-5-21
2L0
(2) Detaching and refitting the power source PWB
Procedure
1. Remove the left cover (See page 1-5-4).
2. Remove four connectors.
Connector
Connector
Connector
Connector
Figure 1-5-30
3. Remove four P tight screws, two screws and
ground terminal.
4. Remove the power source PWB assembly
from the high voltage PWBs connector.
Ground
terminal
Connector
(YC201)
High voltage PWB
Screws
Connector
(YC103)
P tight screws
Power source
PWB assembly
P tight screws
Figure 1-5-31
1-5-22
2L0
5. Remove four screws and then remove the

power source plate from the power source
PWB.
6. Check or replace the power source PWB
Caution: The power source film must be
installed in the specified position.
Screws
Screws
Power source PWB
Power source film
Power source plate
Figure 1-5-32
1-5-23
2L0
(3) Detaching and refitting the high voltage PWB
Procedure
4. Remove the outer covers (See page 1-5-3).
5. Remove the power source PWB (See page
1-5-22).
6. Turn the printer with the bottom side up.
7. Remove the stop ring.
8. Remove the DU holder.
Stop ring
DU holder
Figure 1-5-33
9. Pull out the DU bush.
10. Remove the DU cover assembly.
DU cover assembly
DU bush
Figure 1-5-34
1-5-24
2L0
11. Remove four screws.

12. Unhook three hooks and then remove the
lower base cover.
Lower base cover
Hook
Hook
Hook
Screws
Screws
Lower base cover
Figure 1-5-35
1-5-25
2L0
13. Remove the spring.

14. Remove the cassette pin.
Cassette pin
Spring
Figure 1-5-36
15. Remove two connectors and then remove
the high voltage PWB.
16. Remove the cassette pin holder from the
high voltage PWB.
High voltage
PWB
Cassette pin
holder
High voltage PWB
YC202
YC203
Connector
Connector
Figure 1-5-37
1-5-26
2L0
17. Check or replace the high voltage PWB and

When refitting the high voltage PWB, be
careful about following points.
Position the ground plate so that it is atop
the high voltage PWB.
Each interface is firmly in contact with each
spring.
The bias contact pin must be installed in
the specified position.
The cassette pin must be inserted in the
cassette pin holder.
OK
NG
High voltage PWB
Ground plate
High voltage PWB
Spring
(Developing)
Spring
(Transfer)
Spring
(separation)
Spring
(Main charger)
Bias
contact pin
Cassette pin holder
High voltage
PWB
Cassette pin
Figure 1-5-38
1-5-27
2L0
1-5-9
Others
(1) Detaching and refitting the main motor

Procedure
Connector
Figure 1-5-39
3. Remove the M3 screw and two M4 screws.
4. Remove the main motor.
5. Check or replace the main motor and refit all
the removed parts.
M3 Screw
Main motor
Figure 1-5-40
1-5-28
M4 screws
2L0
(2) Detaching and refitting the laser scanner unit
Procedure
2. Remove the connector from the control
PWB.
3. Release the wire clamp.
4. Draw in the connector inside.
Connector
Control PWB
Wire clamp
Connector
Figure 1-5-41
1-5-29
2L0
5. Remove four screws and then remove the

laser scanner unit.
6. Check or replace the laser scanner unit and
Screws
Screws
Laser scanner unit
Figure 1-5-42
1-5-30
2L0
(3) Detaching and refitting the eraser lamp (PWB)
Procedure
1. Remove the laser scanner unit (See page 15-29).
3. Slide the eraser holder.
4. Unhook the hooks and then remove the
eraser holder.
Connector
Eraser holder
Hooks
Eraser holder
Hooks
Hooks
Hook
Figure 1-5-43
5. Remove the eraser lamp (PWB) from the
eraser holder.
6. Check or replace the eraser lamp (PWB)
Eraser lamp (PWB)
Eraser holder
Figure 1-5-44
1-5-31
2L0
(4) Direction of installing the left cooling fan motor and right cooling fan motor
When detaching or refitting the left cooling fan motor or right cooling fan motor, be careful of the airflow direction (intake or
exhaust).
Right cooling
fan motor
Left cooling
fan motor
Intake
Exhaust
Figure 1-5-45
1-5-32
2L0
1-6 Firmware
1-6-1
Downloading firmware
(1) Firmware files

Firmware files are named after the following codes:
Firmware file name example
DL_ENGN.2L0
S2L0_1000000024.x
Engine firmware
Master download file
Extention
Software ID
Build number
Product code
2L0= This printer
Update history
Classification (Normally: 0)
Pause (underscore)
Supplement (Normally: 00)

Firmware category
10: Engine
DL_CTRL.2L0
2L0_3000.000.088.bin
2L0_3100.000.004.hex
System firmware
Master download file
Product code
2L0= This printer
Extention
Build number
Update history
Pause (underscore)
Firmware category
30: System (Main)
31: System (BROM)
Figure 1-6-1
1-6-1
2L0-1
(2) Downloading the firmware from the USB memory
To download data written in a USB memory to the printer, proceed as explained in this section.
CAUTION
Downloading firmware takes several minutes. Do not turn power off during downloading. If downloading is interrupted by
an accidental power failure, etc., the control PWB may have to be replaced.
Procedure
1. Turn printer power off.
2. Insert the USB memory to the PC's USB
slot.
3. Copy the firmware files to download to the
root directory of the USB memory.
4. Remove the USB memory from the PC's
USB slot.
5. Insert the USB memory into the printer's
USB memory slot.
USB memory
slot
USB memory
Figure 1-6-2
6. Turn printer power on.
7. When message display (1) is displayed to
detect firmware in the USB memory.
8. Message display (2) is displayed during
downloading.
indicate downloading is finished.
Message display
(1)
supervisor mode
(2)
supervisor mode
USB data reading
(3)
2L0_1000.000.024
[E1F9]
Product code
2L0: This printer
Firmware category
10: Engine
30: System (Main)
31: System (BROM)
Update history
Build number
Checksum
Figure 1-6-3
1-6-2
2L0

11. Remove the USB memory from USB memory slot.
13. Print the service status page to check that
the firmware version has been updated.
(See page 1-3-7)
USB memory
slot
USB memory
Figure 1-6-4
1-6-3
2L0
(3) Downloading the firmware from the memory card
To download data written in a memory card (CompactFlash) to the printer, proceed as explained in this section.
CAUTION
Downloading firmware takes several minutes. Do not turn power off during downloading. If downloading is interrupted by
an accidental power failure, etc., the control PWB may have to be replaced.
Procedure
2. Open the rear cover.
optional interface slot cover.
card slot.
Memory card slot

Memory card
Screw
Screw
Optional interface
slot cover
Figure 1-6-5
6. Press MENU key on the printer's operation
panel and carry out the memory card formatting procedure (1).
7. When formatting is complete, turn printer
power off.
Message display
Ready
Operation panel key

Press MENU key. Press arrow key.
>Memory Card
>
Press arrow key.
Press arrow key.
>>Format
Press OK key.
(1)
>>Format ?
Press OK key.
Processing
(Format information is
automatically printed.)
Ready
Figure 1-6-6
1-6-4
2L0
8. Remove the formatted memory card from

the memory card slot.
Memory card
Figure 1-6-7
9. Insert the memory card to the PC's slot or to
the adaptor.
10. Copy the firmware files to download to the
root directory of the memory card.
11. Remove the memory card from the PC's slot
or the adaptor.
Adapter
(Memory card reader)
Memory card
To PC
Figure 1-6-8
card slot.
Memory card
Figure 1-6-9
1-6-5
2L0-1

detect firmware in the memory card.
15. Message display (2) is displayed during
downloading.
indicate downloading is finished.
Message display
(1)
supervisor mode
(2)
supervisor mode
CF-card reading
(3)
2L0_1000.000.024
[E1F9]
Product code
2L0: This printer
Firmware category
10: Engine
30: System (Main)
31: System (BROM)
Update history
Build number
Checksum
Figure 1-6-10
18. Remove the memory card from memory
card slot.
19. Refit the optional interface slot cover.
21. Print the status page to check that the firmware version has been updated.
(See page 1-3-7)
Memory card slot

Memory card
Screw
Screw
Option interface
slot cover
Figure 1-6-11
1-6-6
2L0
2-1-1
Paper feed/conveying section
Paper feed/conveying section consists of the paper feed unit that feeds paper from the cassette and the MP tray paper
feed unit that feeds paper from the MP tray, and the paper conveying section that conveys the fed paper to the transfer/
separation section.
(1) Cassette paper feed section
10
6
8
7
11
5
9
Figure 2-1-1 Cassette paper feed section

(1)
(2)
(3)
(4)
(5)
(6)
Pickup roller
Paper feed roller
Feed holder
Retard roller
Retard holder
Retard guide
(7)
(8)
(9)
(10)
(11)
Bottom plate
Bottom pad
Cassette base
Paper sensor
Actuator (paper sensor)
Control PWB
MMOTRDYN
MOTCLK
Main motor
REMOTEN
Paper feed
Clutch
Paper sensor
FEDDRN
PAPER
YC331-3
YC331-4
YC331-5
YC334-4
YC332-3
Figure 2-1-2Cassette paper feed section block diagram
2-1-1
2L0
(2) MP tray paper feed section
6
8
11
4
12
10
13
Figure 2-1-3 MP tray paper feed section

(1)
(2)
(3)
(4)
(5)
(6)
(7)

MPF separation pad
MPF separator
MPF bottom plate
MPF friction pad
MP paper sensor
Actuator (MP paper sensor)
(8)
(9)
(10)
(11)
(12)
(13)
MPF frame
MPF guide R/L
MPF base
MPF middle tray
MPF upper tray
MPF turn guide
Control PWB
MMOTRDYN
MOTCLK
Main motor
REMOTEN
MP paper
feed solenoid
MP paper sensor
YC331-3
YC331-4
YC331-5
MPFDRN
YC335-2
HANDSN
YC330-3
Figure 2-1-4 MP tray paper feed section block diagram
2-1-2
2L0
(3) Paper conveying section
2
1
4
5
Figure 2-1-5 Paper conveying section

(1)
(2)
(3)
(4)
(5)
Lower registration roller

Upper registration roller
Registration sensor
Actuator (registration sensor)
Feed pulley
Control PWB
MMOTRDYN
MOTCLK
Main motor
REMOTEN
Registration
clutch
REGDRN
YC331-3
YC331-4
YC331-5
YC334-2
High voltage PWB
Registration
sensor
REGN
YC337-11
Figure 2-1-6 Paper conveying section block diagram
2-1-3
2L0
2-1-2
Drum section
(1) Drum section

The durable layer of organic photoconductor (OPC) is coated over the aluminum cylinder base. The OPC tend to reduce
its own electrical conductance when exposed to light. After a cyclic process of charging, exposure, and development, the
electrostatic image is constituted over the OPC layer.
Since the OPC is materialized by resin, it is susceptible to damage caused by sharp edges such as a screwdriver, etc.,
resulting in a print quality problem. Also, finger prints can cause deterioration of the OPC layer, therefore, the drum (in the
drum unit) must be handled with care. Substances like water, alcohol, organic solvent, etc., should be strictly avoided.
As with all other OPC drums, the exposure to a strong light source for a prolonged period can cause a print quality problem. The limit is approximately 500 lux for less than five minutes. If the drum (drum unit) remains removed form the printer,
it should be stored in a cool, dark place.
.
3
4
1
Figure 2-1-7 Drum section
(1)
(2)
(3)
(4)
2-1-4
Drum
Drum shaft
Drum cover A
Drum cover B
2L0
(2) Main charger unit
As the drum rotates in a clean (neutral) state, its photoconductive layer is given a uniform, positive (+) corona charge dispersed by the main charger wire. Due to high-voltage scorotron charging, the charging wire can get contaminated by oxidization after a long run. Therefore, the charger wire must be cleaned at a specific interval. Cleaning the charging wire
prevents print quality problems such as black streaks.
1
2
Figure 2-1-8 Main charger unit

(1)
(2)
(3)
(4)
Main charger shield

Main charger wire
Main charger grid
Main charger wire cleaner
Main charger output
Main charger shield

Main charger wire
Main charger grid
Zener
PWB
High voltage
PWB
Drum
Figure 2-1-9 Drum unit and main charger unit block diagram
2-1-5
2L0
2-1-3
Optical section
(1) Laser scanner unit

The charged surface of the drum is then scanned by the laser beam from the laser scanner unit.
The laser beam (780 nm wavelength) beam is dispersed as the polygon motor revolves to reflect the laser beam over the
drum. Various lenses and mirror are housed in the laser scanner unit, adjust the diameter of the laser beam, and focalize
it at the drum surface.
5
1
Figure 2-1-10 Laser scanner unit

(1)
(2)
(3)
(4)
(5)
(6)
(7)
2-1-6
Polygon motor (mirror)

F- lens
F- lens
LSU mirror
LSU shutter
LSU frame
LSU cover
2L0
10
7
8
9
Figure 2-1-11 Laser scanner unit

(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
(9)
(10)
Polygon motor (mirror)

Laser diode (APC PWB)
Collimator lens
Cylindrical lens
F- lens
F- lens
PD mirror
SOS lens
Pin photo diode sensor (PD PWB)
LSU mirror
2-1-7
2L0
2-1-4
Developing section
The latent image constituted on the drum is developed into a visible image. The developing roller contains a 3-pole (S-NS) magnet roller and an aluminum cylinder rotating around the magnet roller. Toner attracts to the magnet sleeve since it is
powdery ink made of black resin bound to iron particles. Developing blade, magnetized by magnet, is positioned approximately 0.3 mm above the magnet sleeve to constitute a smooth layer of toner in accordance with the magnet sleeve revolution.
The developing roller is applied with the AC-weighted, positive DC power source. Toner on the magnet sleeve is given a
positive charge. The positively charged toner is then attracted to the areas of the drum which was exposed to the laser
light. (The gap between the drum and the magnet sleeve is approximately 0.32 mm.) The non-exposed areas of the drum
repel the positively charged toner as these areas maintain the positive charge.
The developing roller is also AC-biased to ensure contrast in yielding by compensating the toners attraction and repelling
action during development.
1
7
2
5
Figure 2-1-12 Developing unit and toner container

(1)
(2)
(3)
(4)
Magnet sleeve
Magnet roller
Developing blade
Blade magnet
(5)
(6)
(7)
(8)
DLP screw A
DLP screw B
DLP case
Toner container
High voltage PWB
Developing
roller
Developing bias output
Control PWB
Magnet roller
Magnet sleeve
Developing
clutch
DLPDRN
YC334-6
Figure 2-1-13 Developing section block diagram
2-1-8
2L0
2-1-5
The transfer/separation section consists of the transfer roller, discharger brush and paper chute guide. A high voltage generated by the high voltage PWB is applied to the transfer roller for transfer charging. Paper after transfer is separated from
the drum.
4
1
3
Figure 2-1-14 Transfer/separation section

(1)
(2)
(3)
(4)
(5)
Transfer roller
Transfer bushes
Discharger brush
DC brush holder
Paper chute guide
High voltage
PWB
Discharger
brush
Transfer
roller
Transfer bias
Separation bias
Figure 2-1-15 Transfer/separation section block diagram
2-1-9
2L0
2-1-6
Cleaning section
After the transferring process, the drum needs to be physically cleaned of toner which is residual after the development
process. The cleaning blade is constantly pressed against the drum and scrapes the residual toner off to the sweep roller.
The waste toner is collected at the output end of the sweep roller and sent back to the toner container, into the waste toner
reservoir.
After the drum is physically cleaned, it then must be cleaned to the electrically neutral state. This is necessary to erase any
residual positive charge, ready to accept the uniform charge for the next print process. The residual charge is canceled by
exposing the drum to the light emitted from the eraser lamp (PWB). This lowers the electrical conductivity of the drum surface making the residual charge on the drum surface escape to the ground.
Main frame
Waste toner reservoir
3
4
Drum unit
Figure 2-1-16 Cleaning section

(1)
(2)
(3)
(4)
Eraser lamp (PWB)

Sweep roller
Toner conveying roller
Cleaning blade
ERASER
Eraser
lamp
(PWB)
Drum
YC342-1
Control PWB
Figure 2-1-17 Cleaning section block diagram

2-1-10
2L0
2-1-7
Fuser section
The toner on the paper is molten and pressed into the paper as it passes between the heat roller and the press roller in the
fuser unit. The heat roller has a heater lamp inside which continuously turns on and off by the fuser thermistor to maintain
the constant temperature onto the heat roller surface. The heat roller is resin coated by florin to prevent toner from accumulating on the roller after a long run. Care must be taken while handling the heat roller not to scratch the roller surface as
doing so may result in print problems. Fuser temperature is optimized to the paper type. The heat roller has four separators (claws) which are continuously in contact with its surface. These separators (claws) prevent the paper on which toner
has been fused from being wound around the heat roller causing paper jam. The press roller is made of the heat-resistant
silicon rubber. This roller is used to strongly press the paper towards the heat roller by means of press springs. The temperature of the heat roller is constantly monitored by the control PWB using the fuser thermistor. Should the temperature
of the heat roller exceed the predetermined value, the fuser thermal cutout is activated to effectively disconnect the heater
lamp from power.
1
7
14
5
8
2
13
10
16
11
15
12
Figure 2-1-18 Fuser section

(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
Upper fuser frame

Lower fuser frame
Heat roller
Press roller
Fuser heater lamp
Fuser thermal cutout
Fuser thermistor
Separators
(9)
(10)
(11)
(12)
(13)
(14)
(15)
(16)
Fuser bushes
Press springs
Press spring holders
Fuser lever L (R)
Exit sensor
Actuator (exit sensor)
Fuser guide
Fuser guide pulley
2-1-11
2L0
Fuser unit
Power
source PWB
L
N
Fuser
heater
lamp
YC102-1
YC102-3
High
voltage
PWB
YC103-6
YC103-7
YC103-8
Control PWB
HEATN
SLEEP
ZCROSS
YC337-5
YC337-6
YC337-3
Fuser
thermistor
THERM
Figure 2-1-19 Fuser section block diagram
2-1-12
YC337-16
2L0
2-1-8
Paper exit section
The paper exit section transports the paper which passed the fuser unit towards the top tray. The paper which passed
through the fuser unit turns on the actuator (exit sensor) in the fuser unit, and is led by the guide comprised of the rear
cover, frame and the FD cover guide, finally reaching the FD roller. The paper is delivered to the top tray by the rotation of
the FD roller.
2
1
4
10
Figure 2-1-20 Paper exit section

(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
(9)
(10)
Exit roller
Fuser exit pulley
Middle pulley
Rear cover
FD roller
Exit pulley
FD cover
Top tray
Exit sensor
2-1-13
2L0
Fuser unit
Control PWB
EXITN
YC333-3
Exit sensor
Figure 2-1-21 Paper exit section block diagram
2-1-14
2L0
2-1-9
Duplex/conveying section
The duplex/conveying section consists of conveying path which sends the paper sent from the paper exit section to the
paper feed/conveying section when duplex printing.
10
8
9
6
Figure 2-1-22 Duplex/conveying section

(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
(9)
(10)
DU cover B
DU holder
Middle pulley B
DU roller
DU cover A
Lower base cover
Feed roller
Feed pulley
Exit sensor
DUDR1
Duplex solenoid
DUDR2
YC343-1
YC343-3
Fuser unit
Control PWB
EXITN
YC333-3
Exit sensor
Figure 2-1-23 Duplex/paper conveying section block diagram
2-1-15
2L0
2-1-16
2L0
2-2-1
Electrical parts layout
(1) PWBs
4
1
5
6
8
7
Machine left
Machine inside
Machine right
Figure 2-2-1 PWBs

1.
2.
3.
4.
5.
6.
7.
8.
Control PWB ................................................ Main controller: Controls the software such as the print data processing
and provides the interface with computers.
Engine: Controls printer hardware such as high voltage/bias output control, paper conveying system control, and fuser temperature control, etc.
Power source PWB...................................... After full-wave rectification of AC power source input, switching for
converting to 24 V DC for output. Controls the fuser heater lamp.
High voltage PWB........................................ Generates main charging, developing bias, transfer bias and separation
charger bias.
Operation panel PWB .................................. Consists the LCD, LED indicators and key switches.
APC PWB .................................................... Generates and controls the laser beam.
PD PWB....................................................... Controls horizontal synchronizing timing of laser beam.
Zener PWB .................................................. Adjusts the drum surface potential.
Eraser lamp PWB ........................................ Eliminates the residual electrostatic charge on the drum.
2-2-1
2L0
List of correspondences of PWB names
No.
Name used in service manual
Name used in parts list
Control PWB
PARTS PWB CONTROL SP
Power source PWB
SWITCHING REGULATOR 120V

SWITCHING REGULATOR 230V
High voltage PWB
PARTS HIGH VOLTAGE UNIT SP
Operation panel PWB
PARTS PWB LCD SP
APC PWB
PD PWB
Zener PWB
Eraser lamp PWB
2-2-2
2L0
(2) Switches and sensors
9
11
10
8
5
7
4
2
Machine left
Machine inside
Machine right
Figure 2-2-2 Switches and sensors

1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
Power switch................................................ Turns ON/OFF the AC power source.

Interlock switch ............................................ Shuts off 24 V DC power line when the top cover is opened.
Cassette switch............................................ Detects open/close cassette.
Registration sensor ...................................... Detects the timing of primary paper feed.
Paper sensor................................................ Detects the presence of paper in the cassette.
MP paper sensor.......................................... Detects the presence of paper on the MP tray.
Exit sensor ................................................... Detects paper jam in the fuser or duplex conveying section.
Toner sensor ................................................ Detects the quantity of toner in a toner container.
Waste toner sensor ...................................... Detects when the waste toner reservoir (Drum unit) is full.
Fuser thermistor........................................... Measures the heat roller temperature.
Fuser thermal cutout .................................... Shuts off the power source to the fuser heater lamp when the heat roller
reaches extremely high temperature.
2-2-3
2L0
(3) Other electrical components
8
3
2
4
9
10
7
5
Machine left
Machine inside
Machine right
Figure 2-2-3 Other electrical components

1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Main motor ........................................................ Drives the paper feed/conveying section and fuser unit.
Polygon motor................................................... Drives the polygon mirror.
Right cooling fan motor ..................................... Cools the interior of machine.
Left cooling fan motor ....................................... Cools the interior of machine.
Registration clutch ............................................ Controls the secondary paper feed.
Paper feed clutch .............................................. Controls the paper cassette paper feed.
Developing clutch.............................................. Controls the toner feed.
Duplex solenoid ................................................ Controls the paper conveying at the duplex conveying section.
MP paper feed solenoid .................................... Controls the MPF bottom plate of the MP tray.
Fuser heater lamp............................................. Heats the heat roller.
2-2-4
2L0
2-3-1
Power source PWB
Power source PWB

Left
cooling
fan motor
+24V1
FAN
ZCROSS
Zero cross
signal circuit
Power switch
SLEEP
AC input
Switching
regulator
circuit
+24V1
+24V2
Fuser heater
lamp control
circuit
Interlock
switch
HEATN
+3.3V2
THERM
Fuser unit
Fuser thermistor
Fuser
heater lamp
Figure 2-3-1 Power source PWB block diagram
2-3-1
2L0
YC104
YC105
YC102
YC103
YC101
Figure 2-3-2 Power source PWB silk-screen diagram
Connector
Pin
YC101
LIVE
120 V AC
NEUTRAL
120 V AC
Connected
to the AC
inlet
Signal
I/O
Voltage
Description
AC power input
220 - 240 V AC
AC power input
220 - 240 V AC
YC102
HEATER COM
120 V AC
Fuser heater lamp output
Connected
to the fuser
heater lamp
N.C.
Not used
HEATER LIVE
120 V AC
Fuser heater lamp output
220 - 240 V AC
220 - 240 V AC
YC103
Connected
to the high
voltage
PWB
YC104
Connected
to the left
cooling fan
motor
YC105
Connected
to the fuser
thermistor
2-3-2
+24V1
24 V DC
24 V DC power source
SGND
Ground
FAN
0/24 V DC
Left cooling fan motor: On/Off
THERM
Analog
Fuser thermistor detection voltage
+3.3V2
3.3 V DC
3.3 V DC power source
HEATN
0/3.3 V DC
Fuser heater lamp: On/Off
SLEEP
0/3.3 V DC
Sleep mode signal: On/Off
ZCROSS
0/3.3 V DC (pulse) Zero cross signal
+24V2
24 V DC
24 V DC power source (via interlock switch)
10
+24V2
24 V DC
24 V DC power source (via interlock switch)
11
PGND
Ground
12
PGND
Ground
+24V1
24 V DC
FAN
0/24 V DC
+3.3V2
3.3 V DC
THERM
Analog
2L0
2-3-2
Control PWB
Control PWB
Engine
Main controller
Laser scanner
unit I/F
USB I/F
(Device)
Duplex solenoid
USB I/F
(Host)
Registration clutch
MP paper feed
solenoid
Operation
panel PWB I/F
Paper feed clutch

Network I/F
+3.3 V
Developing clutch
Memory card I/F
Paper feed sensor

Engine I/F
MP paper feed
sensor
KUIO I/F
Main motor
Optional
paper feeder I/F
EEPROM
Optional expanded
memory (DIMM)
Exit sensor
Toner sensor
Waste toner
sensor
Eraser lamp
Right/Left cooling
fan motors
High voltage PWB
Figure 2-3-3 Control PWB block diagram
2-3-3
2-3-4
18
6
19
YC344
14
1
2
YC2
YC338
YC9
25
50
YC7
7
1 8
4
1
26
3
YC1
1 12
1
YC3
12 YC6 9
YC332
A1
A2
B1
B2
2
1 1
3
YC342
YC343
2
3
21
YC11
YC301
YC334
YC335
5
1
1
6
22
1
YC330 3 YC3401 YC341
3
1
1
2
1
YC331
22
1
5
YC337 1
YC339
YC4
A29
A30
B29
B30
2L0
1
3
143
1
144
2
Figure 2-3-4 Control PWB silk-screen diagram

5
YS1
U300
YC8
1
YC333
3
2L0
Connector
Pin
YC4
VBUS
Signal
I/O
O
5 V DC
Voltage
Description
Connected
to the operation panel
PWB
HUSBDN
I/O
(Differential signal) Data signal
HUSBDP
I/O
(Differential signal) Data signal
YC7
+5V
5 V DC
5 V DC power source
Connected
to the operation panel
PWB
+3.3V1
3.3 V DC
FPTXD
0/3.3 V DC (pulse) Operation panel PWB transmitting data
FPCTS
3.3/0 V DC (pulse) Transmitting enable signal
FPRXD
0/3.3 V DC (pulse) Operation panel PWB receiving data
SGND
Ground
5 V DC power source
FPRSTN
3.3/0 V DC
Operation panel PWB reset signal
YC9
+24V3
24 V DC
Connected
to the laser
scanner unit
PGND
Ground
PLGDRN
0/3.3 V DC
Polygon motor: On/Off

Polygon motor ready signal
PLGRDYN
0/3.3 V DC
PLGCLK
0/3.3 V DC (pulse) Polygon motor clock signal
PDN
0/3.3 V DC (pulse) Horizontal synchronizing signal
SGND
VDON
0/3.3 V DC (pulse) Video data signal (+)
VDOP
0/3.3 V DC (pulse) Video data signal (-)
10
OUTPEN
0/3.3 V DC
Laser output enable signal
11
SAMPLEN
0/3.3 V DC
Sample/hold timing switching signal
Ground
12
+3.3V2
3.3 V DC
+3.3V2
3.3 V DC
SGND
Ground
HANDSN
0/3.3 V DC
MP paper sensor: On/Off
+24V3
24 V DC
PGND
Ground
MMOTRDYN
0/3.3 V DC
Main motor ready signal
MMOTCLK
0/3.3 V DC (pulse) Main motor clock signal
REMOTEN
0/3.3 V DC
Main motor: On/Off
YC332
+3.3V2
3.3 V DC
Connected
to the paper
sensor
SGND
Ground
PAPER
0/3.3 V DC
Paper sensor: On/Off
YC333
+3.3V2
3.3 V DC
SGND
Ground
EXITN
0/3.3 V DC
Exit sensor: On/Off
YC330
Connected
to the MP
paper sensor
YC331
Connected
to the main
motor
Connected
to the exit
sensor
2-3-5
2L0
Connector
Pin
YC334
+24V3
24 V DC
Connected
to the registration
clutch,
paper feed
clutch and
developing
clutch
REGDRN
0/24 V DC
Registration clutch: On/Off
+24V3
24 V DC
FEDDRN
0/24 V DC
Paper feed clutch: On/Off
+24V3
24 V DC
DLPDRN
0/24 V DC
Developing clutch: On/Off
+24V3
24 V DC
MPFDRN
0/24 V DC
MP paper feed solenoid: On/Off
+24V1
24 V DC
+3.3V2
3.3 V DC
ZCROSS
0/3.3 V DC (pulse) Zero cross signal
FAN
0/24 V DC
HEATN
0/3.3 V DC
Fuser heater lamp: On/Off
YC335
Connected
to the MP
paper feed
solenoid
YC337
Connected
to the high
voltage
PWB
Signal
I/O
Voltage
Description
SLEEP
0/3.3 V DC
Sleep mode signal: On/Off
MHVDR
0/3.3 V DC
Main charger output signal: On/Off
RTHVDR
0/3.3 V DC
Transfer (reverse) bias output signal: On/Off
PSEL1
0/3.3 V DC
Transfer (reverse) bias control signal: On/Off
10
HVCLK
0/3.3 V DC (pulse) Developing bias clock signal
11
REGN
0/3.3 V DC
Registration sensor: On/Off
12
TCNT
PWM
Transfer current control signal
13
MCNT
PWM
Main charger output control signal
14
THVDR
0/3.3 V DC
Transfer bias output signal: On/Off
15
CASE
Analog
Cassette switch: On/Off
16
THERM
Analog
17
+24V3
24 V DC
18
SGND
Ground
19
SEPA
0/3.3 V DC
Separation bias output signal: On/Off
YC338
+3.3V2
3.3 V DC
Connected
to the waste
toner sensor
TNFULL
0/3.3 V DC
Waste toner full detection signal
SGND
Ground
YC339
+24V2
24 V DC
+24V2
24 V DC
Connected
to the high
voltage
PWB
PGND
Ground
PGND
Ground
YC340
+3.3V2
3.3 V DC
Connected
to the toner
sensor
TEMPTY
0/3.3 V DC
Toner quantity detection signal
SGND
Ground
2-3-6
2L0
Connector
Pin
YC341
+24V1
24 V DC
FAN
0/24 V DC
Right cooling fan motor: On/Off
YC342
ERASER
0/24 V DC
Eraser lamp: On/Off
Connected
to the eraser
lamp
ERASRW
24 V DC
YC343
DUDR1
0/24 V DC
Duplex solenoid (activate): On/Off
Connected
to the
duplex solenoid
COMMON
24 V DC
DUDR2
0/24 V DC
Duplex solenoid (return): On/Off
YC344
+24V3
24 V DC
Ground
Connected
to the right
cooling fan
motor
Connected
to the
optional
paper feeder
1
Signal
I/O
Voltage
Description
PGND
PFSI
0/3.3 V DC (pulse) Serial communication data input signal
PFSO
0/3.3 V DC (pulse) Serial communication data output signal
PFSEL
0/3.3 V DC
Paper feeder selection signal
+3.3V1
3.3 V DC
2-3-7
2L0
2-3-8
AC
input
YC-B
YC201
Cassette
switch
Registration
sensor
Fuse
YC203
YC202
YC-T
YC105
1
2
3
4
1
2
3
4
1
2
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
Transfer roller
Paper
sensor
Left cooling
fan motor
+24V2
+24V2
PGND
PGND
+24V1
+3.3V2
ZCROSS
FAN
HEATN
SLEEP
MHVDR
RTHVDR
PSEL1
HVCLK
REGN
TCNT
MCNT
THVDR
CASE
THERM
+24V3
SGND
SEPA
1
2
3
4
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
YC335
1
2
3
4
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
PAPER
GND
+3.3V2
YC333
YC339
YC337
YC332
Exit sensor
MP paper
Fuser heater lamp feed solenoid
Fuser thermistor
1
2
YC104
Power source PWB
YC102
+24V1
Interlock
switch
YC101
SW1
+24V2
YC103
L L
N N
YC-M
High voltage PWB
Zener PWB
+3.3V2
Power
switch
Developing roller
Drum
1
2
3
4
5
6
7
8
9
10
11
12
+24V1 1
SGND 2
FAN 3
THERM 4
+3.3V2 5
HEATN 6
SLEEP 7
ZCROSS 8
+24V2 9
+24V2 10
PGND 11
PGND 12
THERM
1
2
1
2
+24V3
MPFDRN
FAN
+24V1
1
2
3
1
2
3
3
2
1
3
2
1
Registration
clutch
Paper feed
clutch
+24V3
Control PWB
YC334
+3.3V2
Developing
clutch
CN1
Main motor
YC1 YC2
YC343
YS1
Waste
toner
sensor
YC338
+5V
Toner
sensor
YC340
Right
cooling
fan motor
Duplex
solenoid
DC-DC converter
YC331
+24V1
YC301
YC341
3.3 V DC power off

at sleep mode
+3.3V1
24 V DC power off
at sleep mode
+24V2
+24V3
2 2
REGDRN 1 1
1
2
+24V1
FAN
1
2
1
2
3
4
+3.3V2
RFCLK
RFDATA
SGND
4
3
2
1
4
3
2
1
1
2
3
+3.3V2
TEMPTY
SGND
+3.3V1
YC344
YC330
1
2
3
22
14
1
2
3
4
5
6
7
8
YC342
1
2
HUSBDP
HUSBDN
VBUS
FPRSTN
SGND
FPRXD
FPCTS
FPTXD
+3.3V1
+5V
ERASER
ERASRW
+24V3
PGND
PLGDRN
PLGRDYN
PLGCLK
PDN
SGND
VDON
VDOP
OUTPEN
SAMPLEN
+3.3V2
1
2
1
2
8
9
10
1
2
3
4
5
6
7
Paper feeder (option)
1
2
1
2
3
4
5
6
7
8
9
10
11
12
Parallel I/F
Network I/F
USB I/F
3
2
1
3
2
1
1
7
6
5
4
3
2
1
MP paper
sensor
7
6
5
4
3
2
1
1
2
3
1
2
3
4
5
6
YC9
7
8
9
10
11
12
YC11
YC6
YC3
YC4
YC7
HANDSN
GND
+3.3V2
7
6
5
4
3
2
1
5
4
3
2
1
7
6
5
4
3
2
1
YC3
PDN
SGND
NC
+3.3V2
2
1
3
4
1
USB I/F
YC1
PD PWB
Right plate
YC2
Polygon motor
4
3
2
1
APC PWB
YC1
5
4
3
2
1
Laser scanner unit
Left plate
Eraser lamp PWB

YC701
3
2
1
10
9
8
7
6
5
4
YC1
Operation panel PWB
1
2
3
4
5
6
7
8
9
10
1
2
3
4
5
6
7
8
9
10
+24V3 2 2
FEDDRN 1 1
1
2
3
4
5
6
1
2
3
4
Memory card slot
1
2
3
4
5
6
1
2
3
4
5
1
2
3
4
5
+24V3
PGND
MMOTRDYN
MOTCLK
REMOTEN
1
2
3
4
5
1 EXITN
2 SGND
+3.3V2
3
1
2
3
+24V3
2 2
DLPDRN 1 1
1
2
3
1
2
3
4
5
DUDR1
1
COMMON
2
3 DUDR2
1
2
3
KUIO-LV
Expanded DIMM slot
1
2
3
1
2
3
+3.3V2
TNFULL
SGND
3
2
1
3
2
1
1
2
3
4
5
6
1
2
3
4
5
6
+24V3
PGND
PFSI
PFSO
PFSEL
+3.3V1
2-4-1
2-4 Appendixes
1 1
2 2
3 3
2L0
Appendixes
(1) Wiring diagram
2-4-1
2L0
(2) Repetitive defects gauge
First occurrence of defect
[24.99 mm/1"] Upper registration roller
[37.68 mm/1 1/2"] Lower registration roller

[45.216 mm/1 3/4"] Transfer roller
[62.8 mm/2 1/2"] Developing roller (developing unit)
[73.162 mm/2 7/8"] Heat roller (fuser unit)

[78.5 mm/3 1/16"] Press roller (fuser unit)
[94 mm/3 11/16"] Drum (drum unit)
2-4-2
2L0
(3) Maintenance parts list
Maintenance part name
Name used in service manual
Maintenance kit (120 V specifications)
Name used in parts list

MK-172/MAINTENANCE KIT
Part No.
Alternative part
No.
1702LZ7US0
072LZ7US
1702LZ8NL0
072LZ8NL
1702LZ8AS0
072LZ8AS
DK-170
DV-172(U)
DK-170
DV-170(E)
DK-170
DV-174(AO)
2-4-3
2L0
2-4-4
PF-100
SERVICE
MANUAL
Published in March 2008
Rev.1
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF
USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
It may be illegal to dispose of this battery into the municipal waste stream. Check with your local
solid waste officials for details in your area for proper disposal.
ATTENTION
IL Y A UN RISQUE DEXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN MODELE DE
TYPE INCORRECT. METTRE AU REBUT LES BATTERIES UTILISEES SELON LES INSTRUCTIONS DONNEES.
Il peut tre illgal de jeter les batteries dans des eaux dgout municipales. Vrifiez avec les fonctionnaires municipaux de votre rgion pour les dtails concernant des dchets solides et une mise
au rebut approprie.
Revision history
Revision
Date
13 March 2008
Replaced pages
1-2-1, 1-2-2
Remarks
Safety precautions
This booklet provides safety warnings and precautions for our service personnel to ensure the safety of
their customers, their machines as well as themselves during maintenance activities. Service personnel
are advised to read this booklet carefully to familiarize themselves with the warnings and precautions
described here before engaging in maintenance activities.
Safety warnings and precautions

Various symbols are used to protect our service personnel and customers from physical danger and
to prevent damage to their property. These symbols are described below:
DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect
WARNING: Serious bodily injury or death may result from insufficient attention to or incorrect compliance
with warning messages using this symbol.
CAUTION: Bodily injury or damage to property may result from insufficient attention to or incorrect
Symbols
The triangle ( ) symbol indicates a warning including danger and caution. The specific point
of attention is shown inside the symbol.
General warning.
Warning of risk of electric shock.
Warning of high temperature.
indicates a prohibited action. The specific prohibition is shown inside the symbol.
General prohibited action.
Disassembly prohibited.
indicates that action is required. The specific action required is shown inside the symbol.
General action required.
Remove the power plug from the wall outlet.
Always ground the copier.
1.Installation Precautions
WARNING
Do not use a power supply with a voltage other than that specified. Avoid multiple connections to
one outlet: they may cause fire or electric shock. When using an extension cable, always check
that it is adequate for the rated current. .............................................................................................
Connect the ground wire to a suitable grounding point. Not grounding the copier may cause fire or
electric shock. Connecting the earth wire to an object not approved for the purpose may cause
explosion or electric shock. Never connect the ground cable to any of the following: gas pipes,
lightning rods, ground cables for telephone lines and water pipes or faucets not approved by the
proper authorities. ............................................................................................................................
CAUTION:
Do not place the copier on an infirm or angled surface: the copier may tip over, causing injury. .......
Do not install the copier in a humid or dusty place. This may cause fire or electric shock. ................
Do not install the copier near a radiator, heater, other heat source or near flammable material.
This may cause fire. .........................................................................................................................
Allow sufficient space around the copier to allow the ventilation grills to keep the machine as cool
as possible. Insufficient ventilation may cause heat buildup and poor copying performance. ...........
Always handle the machine by the correct locations when moving it. ...............................................
Always use anti-toppling and locking devices on copiers so equipped. Failure to do this may cause
the copier to move unexpectedly or topple, leading to injury. ...........................................................
Avoid inhaling toner or developer excessively. Protect the eyes. If toner or developer is accidentally ingested, drink a lot of water to dilute it in the stomach and obtain medical attention immediately. If it gets into the eyes, rinse immediately with copious amounts of water and obtain medical
attention. ......................................................................................................................................
Advice customers that they must always follow the safety warnings and precautions in the copiers
instruction handbook. .....................................................................................................................
2.Precautions for Maintenance

WARNING
Always remove the power plug from the wall outlet before starting machine disassembly. ...............
Always follow the procedures for maintenance described in the service manual and other related
brochures. .......................................................................................................................................
Under no circumstances attempt to bypass or disable safety features including safety mechanisms
and protective circuits. .....................................................................................................................
Always use parts having the correct specifications. ..........................................................................

Always use the thermostat or thermal fuse specified in the service manual or other related brochure when replacing them. Using a piece of wire, for example, could lead to fire or other serious
accident. ..........................................................................................................................................
When the service manual or other serious brochure specifies a distance or gap for installation of a
part, always use the correct scale and measure carefully. ................................................................
Always check that the copier is correctly connected to an outlet with a ground connection. .............
Check that the power cable covering is free of damage. Check that the power plug is dust-free. If it
is dirty, clean it to remove the risk of fire or electric shock. ..............................................................
Never attempt to disassemble the optical unit in machines using lasers. Leaking laser light may
damage eyesight. ...........................................................................................................................
Handle the charger sections with care. They are charged to high potentials and may cause electric
shock if handled improperly. ............................................................................................................
CAUTION
Wear safe clothing. If wearing loose clothing or accessories such as ties, make sure they are
safely secured so they will not be caught in rotating sections. ..........................................................
Use utmost caution when working on a powered machine. Keep away from chains and belts. ........
Handle the fixing section with care to avoid burns as it can be extremely hot. ..................................
Check that the fixing unit thermistor, heat and press rollers are clean. Dirt on them can cause
abnormally high temperatures. ........................................................................................................
Do not remove the ozone filter, if any, from the copier except for routine replacement. ....................
Do not pull on the AC power cord or connector wires on high-voltage components when removing
them; always hold the plug itself. .....................................................................................................
Do not route the power cable where it may be stood on or trapped. If necessary, protect it with a
cable cover or other appropriate item. .............................................................................................
Treat the ends of the wire carefully when installing a new charger wire to avoid electric leaks. ........
Remove toner completely from electronic components. ...................................................................
Run wire harnesses carefully so that wires will not be trapped or damaged. ....................................
After maintenance, always check that all the parts, screws, connectors and wires that were
removed, have been refitted correctly. Special attention should be paid to any forgotten connector,
trapped wire and missing screws. ...................................................................................................
Check that all the caution labels that should be present on the machine according to the instruction
handbook are clean and not peeling. Replace with new ones if necessary. ......................................
Handle greases and solvents with care by following the instructions below: .....................................
Use only a small amount of solvent at a time, being careful not to spill. Wipe spills off completely.
Ventilate the room well while using grease or solvents.
Allow applied solvents to evaporate completely before refitting the covers or turning the power switch on.
Always wash hands afterwards.
Never dispose of toner or toner bottles in fire. Toner may cause sparks when exposed directly to
fire in a furnace, etc. .......................................................................................................................
Should smoke be seen coming from the copier, remove the power plug from the wall outlet immediately. ............................................................................................................................................
3.Miscellaneous
WARNING
Never attempt to heat the drum or expose it to any organic solvents such as alcohol, other than the
specified refiner; it may generate toxic gas. .....................................................................................
3LF
CONTENTS
1-1 Specifications
1-1-1 Specifications..........................................................................................................................................1-1-1
1-1-2 Parts names............................................................................................................................................1-1-2
1-1-3 Machine cross section ............................................................................................................................1-1-3
1-2 Installation
1-2-1 Installation environment ..........................................................................................................................1-2-1
1-2-2 Unpacking ...............................................................................................................................................1-2-2
(1) Unpacking .........................................................................................................................................1-2-2
(2) Removing the cassette spacer ..........................................................................................................1-2-3
1-3 Troubleshooting
1-3-1 Paper misfeed detection .........................................................................................................................1-3-1
(1) Paper misfeed indication ...................................................................................................................1-3-1
(2) Paper misfeed detection....................................................................................................................1-3-2
1-3-2 Self-diagnostic function...........................................................................................................................1-3-3
(1) Self-diagnostic function .....................................................................................................................1-3-3
(2) Self diagnostic codes indication ........................................................................................................1-3-3
(3) Self diagnostic codes ........................................................................................................................1-3-5
1-3-3 Electric problems ....................................................................................................................................1-3-6
1-3-4 Mechanical problems ..............................................................................................................................1-3-7

1-4-1 Precautions for assembly and disassembly............................................................................................1-4-1
(1) Precautions .......................................................................................................................................1-4-1
(1) Detaching and refitting the middle roller/feed bracket assembly (paper feed roller and pickup
roller) .................................................................................................................................................1-4-2
(2) Detaching and refitting the retard roller assembly (retard roller) .......................................................1-4-4
1-4-3 PWB........................................................................................................................................................1-4-6
(1) Detaching and refitting the PF main PWB.........................................................................................1-4-6

(1) Paper feed section ............................................................................................................................2-1-1

2-2-1 Electrical parts layout..............................................................................................................................2-2-1
(1) Electrical parts layout ........................................................................................................................2-2-1

2-3-1 PF main PWB .........................................................................................................................................2-3-1
2-4 Appendixes
2-4-1 Appendixes .............................................................................................................................................2-4-1
(1) Wiring diagram ..................................................................................................................................2-4-1
3LF
3LF
1-1 Specifications
1-1-1
Specifications
Paper size....................................... A4, A5, B5, Letter, Legal, Folio, Oficio II

Paper capacity ................................ 250 sheets (80 g/m2)
Dimensions ..................................... 375 mm (W) 390 mm (D) 100 mm (H)
14 3/4" (W) 15 3/8" (D) 3 15/16" (H)
Weight............................................. 3.5 kg or less/7.7 lbs or less
Power source.................................. Electrically connected to the printer (24 V DC, 3.3 V DC)
Note: These specifications are subject to change without notice.
1-1-1
3LF
1-1-2
Parts names
3
2
Figure 1-1-1
1.
2.
3.
4.
1-1-2
Cassette
Paper gauge
Interface connector
Positioning pins
3LF
1-1-3
Machine cross section
Paper path
Figure 1-1-2
1-1-3
3LF
1-1-4
3LF-1
1-2 Installation
1-2-1
Installation environment
Installation location (Must comply with the same environment as the main unit installation.)
Avoid direct sunlight or bright lighting. Ensure that the photo-conductor will not be exposed to direct sunlight or other
strong light when removing paper jams.
Avoid locations subject to high temperature and high humidity or low temperature and low humidity; an abrupt change in
the environmental temperature; and cool or hot, direct air.
Avoid places subject to dust and vibrations.
Choose a surface capable of supporting the weight of the machine.
Place the machine on a level surface (maximum allowance inclination: 1).
Avoid air-borne substances that may adversely affect the machine or degrade the photo-conductor, such as mercury,
acidic of alkaline vapors, inorganic gasses, NOx, SOx gases and chlorine-based organic solvents.
Select a well-ventilated location.
1-2-1
3LF-1
1-2-2
Unpacking
(1) Unpacking
3
5
Figure 1-2-1
1.
2.
3.
4.
5.
6.
Paper feeder
Outer case
Top pad
Plastic sheet
Installation Guide
Front /rear pad assembly
Caution: Place the machine on a level surface. See the Installation Guide for installation.
1-2-2
3LF
(2) Removing the cassette spacer
Procedure
1. Pull the cassette out.
2. Remove the cassette spacer.
3. Push the cassette back in.
Cassette spacer
Cassette
Figure 1-2-2
1-2-3
3LF
1-2-4
3LF
1-3 Troubleshooting
1-3-1
Paper misfeed detection
(1) Paper misfeed indication

If paper jams in the paper feeder, the printer automatically goes offline, and the Jam indicator will flash rapidly. Status
Monitor or COMMAND CENTER can indicate the location of the paper jam (the component where the paper jam has
occurred). After removing the jammed paper, the printer will resume printing.
Jam indicator
(Amber, Lit)
Figure 1-3-1
1-3-1
3LF
(2) Paper misfeed detection
Printer
Paper feeder 1
Paper feeder 2
PF paper sensor
PF paper feed sensor
Figure 1-3-2
1-3-2
3LF
1-3-2
Self-diagnostic function
(1) Self-diagnostic function

The printer is equipped with self-diagnostic function which automatically halts the printer when an error is detected. The
four indicators (Jam, Paper, Attention, Toner) are simultaneously lit, then indicate a specific error by the combination of the
four indicators.
(2) Self diagnostic codes indication
Jam indicator
(Amber, Lit)
Attention indicator
(Amber, Lit)
Paper indicator
(Amber, Lit)
Toner indicator
(Amber, Lit)
Figure 1-3-3
1-3-3
3LF
Sequence of display
Indicates the
occurrence of a self
diagnostics error.
1.6 s
1.6 s
0.8 s
0.8 s
Example of self-diagnostic code: 2610

(Refer to the following code conversion table)
0.8 s
0.8 s
0.8 s
Indication example
0.8 s
Lit (Green)
Off (Amber)
Lit (Amber)
Lit (Amber)
Off (Amber)
Repeat
Off (Green)
Code conversion table
Code
Indicator
Code
Indicator
1-3-4
3LF
(3) Self diagnostic codes
Code
Remarks
Contents
Causes
0420
Paper feeder communication error

Communication error between
printers control PWB and paper
feeder.
Improper installation
paper feeder.
Follow installation instruction carefully

again.
Defective harness
between paper feeder
interface connector and
control PWB (YC318),
or improper connector
insertion.
Reinsert the connector. Also check for continuity within the connector harness. If
none, remedy or replace the harness
(Refer to the service manual for the
printer).
Replace the control PWB (Refer to the service manual for the printer).
Defective harness
between PF main PWB
(YC5) and paper feeder
interface connector, or
improper connector
insertion.
none, remedy or replace the harness (See
page P.1-4-6).
Defective PF mainPWB. Replace the PF main PWB (See page P.14-6).

2610
2620
PF paper feed motor error (Paper

feeder 1)
The PF paper feed motor of paper
feeder 1 ready input is not given for 2
s during the PF paper feed motor is
ON.
PF paper feed motor error (Paper

feeder 2)
The PF paper feed motor of paper
feeder 2 ready input is not given for 2
s during the PF paper feed motor is
ON.
Defective harness
between PF paper feed
motor and PF main
page P.1-4-6).
Defective PF paper feed

motor drive
transmission system.
Check if the gears rotate smoothly. If not,

grease the bushings and gears. Check for
broken gears and replace if any.
Defective PF main
motor.
Replace the PF main motor.
Defective harness
between PF paper feed
motor and PF main
page P.1-4-6).

motor drive transmission system.
Check if the gears rotate smoothly. If not,

grease the bushings and gears. Check for
broken gears and replace if any.
Defective PF main
motor.
Replace the PF main motor.
1-3-5
3LF
1-3-3
Electric problems
Problem
(1)
Defective paper jam
detecting.
1-3-6
Causes
Actuators of PF paper feed

sensor does not operate
smoothly.
Repair or replace.
A piece of paper torn from a

sheet is caught around
actuator of PF paper feed
sensor.
Check visually and remove it, if any.

sensor.
Replace the PF paper feed sensor.
Defective PF main PWB.
Replace the PF main PWB (See page 1-4-6).
Defective printers control

PWB.
Replace the control PWB (Refer to the service manual for the
printer).
3LF
1-3-4
Mechanical problems
Problem
(1)
No primary paper feed.
Causes/check procedures
Corrective measures
Check if the surfaces of the following rollers

are dirty with paper powder: pickup roller and
paper feed roller.
Check if the pickup roller and paper feed roller

are deformed.
Check visually and replace any deformed

rollers (See page 1-4-2).
Defective installation position of drive unit.
Defective PF paper feed motor.
Replace the PF paper feed motor.
Defective installation position of retard roller

spring.
(2)
Skewed paper feed.
Check if the paper is curled.
Replace the paper.
Misadjust the paper length guide or position

of the width guides of the cassette.
(3)
Multiple sheets of paper
are fed at one time.
Check if the paper is excessively curled.
Replace the paper.
Deformed retard roller.
Check visually and replace the retard roller

assembly (retard roller) if it is deformed (See
page 1-4-4).
(4)
Paper jams.
Check if the contact between the pickup roller,

paper feed roller and retard roller is correct.
(5)
Check if the pulleys, rollers and gears operate
Abnormal noise is heard. smoothly.
Check if the drive unit are installed correctly.
Grease the bearings and gears.

1-3-7
3LF
1-3-8
3LF
1-4-1
Precautions for assembly and disassembly
(1) Precautions
Be sure to turn the power switch of the machine off and disconnect the power plug before starting disassembly of the
paper feeder.
When handling PWBs, do not touch connectors with bare hands or damage the PWB.
Do not touch any PWB containing ICs with bare hands or any object prone to static charge.
When removing the hook of the connector, be sure to release the hook.
Take care not to get the wire caught.
1-4-1
3LF
1-4-2
Paper feed section
(1) Detaching and refitting the middle roller/feed bracket assembly (paper feed roller and pickup roller)
Procedure
1. Remove the cassette from the paper feeder.
Paper feeder
Cassette
Figure 1-4-1
2. Remove the middle roller assembly from the

middle C shaft and holders.
3. Remove two bearings from the middle roller.
Middle C shaft
Holder
Holder
Middle roller
assembly
Bearing
Middle roller
Bearing
Figure 1-4-2
1-4-2
3LF
4. While pressing the latch and slide the

release holder.
5. Push the lock lever and then remove the
feed bracket assembly.
6. Check or replace the feed bracket assembly
(paper feed roller and pickup roller) and refit
Release holder
Latch
(Paper feed roller)
Release holder
(Pickup roller)
Lock lever
Feed bracket assembly
Figure 1-4-3
1-4-3
3LF
(2) Detaching and refitting the retard roller assembly (retard roller)
Procedure
1. Remove the cassette from the paper feeder.
2. Push the cassette holder down until it locks.
Paper feeder
Cassette holder
Cassette
Figure 1-4-4
3. Unhook two hooks and then remove the

retard guide.
Retard guide
Hook
Hook
Cassette
Cassette
Bottom view
Hook
Hook
Figure 1-4-5
1-4-4
3LF
4. Remove the retard roller assembly from the

projections.
Retard roller
assembly
Projections
Projections
Retard roller
assembly
Figure 1-4-6
5. Check or replace the retard roller assembly
(retard roller) and refit all the removed parts.
Caution: Before refitting the retard roller
assembly, firmly install the spring onto the
projection of the retard roller assembly.
Retard roller
assembly
Projection
Spring
Figure 1-4-7
1-4-5
3LF
1-4-3
PWB
(1) Detaching and refitting the PF main PWB

Procedure
1. Remove the paper feeder from the printer.
top cover.
Top cover
Screw
Screw
Figure 1-4-8
3. Remove two screws.
4. Remove the terminal of the ground wire.
5. Remove five connectors and then remove
the PF main PWB.
6. Check or replace the PF main PWB and refit
Ground wire
Screw
Terminal
Connector (YC5)
Connector
Connector
Connector
(YC4)
Screw
PF main PWB
Connector
Ground wire
Figure 1-4-9
1-4-6
3LF
2-1-1
Paper feed section
(1) Paper feed section

The paper feeder conveys paper from the cassette to the printer. Cassette can hold up to 250 sheets of paper. Paper is fed
from the paper feeder by the rotation of the pickup roller and paper feed roller. The retard roller prevents multiple sheets
from being fed at one time, via the torque limiter.
15
10
17
16
18
11
13
21
12
22
19
20
3
14
Figure 2-1-1 Paper feed section

(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
(9)
(10)
(11)
Retard guide
Cassette base
Bottom plate
Feed bracket
Pickup roller
Paper feed roller
Top frame
Middle roller
PF paper feed sensor
Actuator (PF paper feed sensor)
PF main PWB
(12)
(13)
(14)
(15)
(16)
(17)
(18)
(19)
(20)
(21)
(22)
PF cassette switch
PF paper sensor
Actuator (PF paper sensor)
Top cover
PF middle pulley
Cassette holder
Feeder pin
Retard holder
Retard roller
Bottom pad
Cassette cover
2-1-1
3LF
Printer
Power
source PWB
Control PWB
+3.3 V
+24 V
PFSEL
UART
Paper feeder
interface connector
Paper feeder 1
PF main PWB
PF paper
feed sensor
PF cassette
switch
CPU
Cassette
open/close
detection circuit
PF paper
feed motor
PF paper
sensor
Control
circuit
PFSEL signal
processing
Paper
detection
circuit
+3.3 V
+24 V
PFSEL
UART
Paper feeder
interface connector
Paper feeder 2
Figure 2-1-2 Paper feeder block diagram
2-1-2
PF paper
feed clutch
PF paper
conveying clutch
3LF
2-2-1
Electrical parts layout
(1) Electrical parts layout
4
3
2 6
5
Machine left
Machine inside
Machine right
Figure 2-2-1 Electrical parts layout

1.
2.
3.
4.
5.
6.
7.
PF main PWB .............................................. Controls electrical components in the paper feeder and serial communications with the printer.
PF paper sensor .......................................... Detects the presence of paper in the cassette.
PF cassette switch ....................................... Detects the existence of the cassette.
PF paper feed sensor .................................. Detects paper jam in the paper feeder.
PF paper feed motor .................................... Drives the paper feed mechanism in the paper feeder.
PF paper feed clutch.................................... Controls the drive of the paper feed roller.
PF paper conveying clutch........................... Controls the drive of the middle roller.
2-2-1
3LF
2-2-2
3LF
2-3-1
PF main PWB
Paper feeder 1
PF main PWB
+24 V
+3.3 V
PFSI
Control PWB
(Printer)
PFSO
PFSEL
CPU
+24 V +3.3 V
PF main PWB
(paper feeder 2)
+3.3 V
+3.3 V
PF cassette CASESN
switch
PFEED
PF paper
feed sensor
+3.3 V
+24 V
PF paper
conveying clutch
PEMPTY
PF paper
sensor
TRNSCL
+24 V
+24 V
PF paper
feed clutch
TMOTLOCK
FEEDCL
TMOTCLK
TMOTDRVN
PF paper
feed motor
Figure 2-3-1 PF main PWB block diagram
2-3-1
3LF
YC2
YC5
YC4
YC1
7
6
1
YC6
YC3
PH1
7
SW1
YC7
Figure 2-3-2 PF main PWB silk-screen diagram

Connector
YC2
Connected
to the PF
paper feed
clutch and
PF paper
conveying
clutch
YC4
Connected
to the PF
paper feed
motor
Pin
1
Signal
+24V3
I/O
O
Voltage
24 V DC
Description
FEEDCLN
+24V3
0/24 V DC
PF paper feed clutch: On/Off
24 V DC
TRANSCLN
0/24 V DC
PF paper conveying clutch: On/Off
+24V3
24 V DC
GND
Ground
TMOTLOCK
0/3.3 V DC
PF paper feed motor lock signal
TMOTCLK
0/3.3 V DC (pulse) PF paper feed motor drive clock signal
TMOTDRVN
0/24 V DC
PF paper feed motor: On/Off
YC5
+24V3
24 V DC
Connected
to the control PWB
(printer) or
PF main
PWB (paper
feeder 1)
GND
Ground
PFSI
0/3.3 V DC (pulse) Serial communication data input signal
PFSO
0/3.3 V DC (pulse) Serial communication data output signal
PFSEL
0/3.3 V DC (pulse) Paper feeder selection signal
+3.3V1
3.3 V DC
YC6
+24V3
24 V DC
PGND
Ground
PFSI
0/3.3 V DC (pulse) Paper feeder 2 serial communication data input

signal
PFSO
0/3.3 V DC (pulse) Paper feeder 2 serial communication data output

signal
PFSEL
0/3.3 V DC (pulse) Paper feeder selection signal
+3.3V1
3.3 V DC
NC
Not used
PFEED
0/3.3 V DC
PF paper feed switch: On/Off
GND
Ground
+3.3V1
3.3 V DC
Connected
to the PF
main PWB
(paper
feeder 2)
YC7
Connected
to the PF
paper feed
sensor
2-3-2
1
2
3
4
5
6
7
8
1
2
3
4
5
6
7
8
6
5
4
3
2
1
6
5
4
3
2
1
YC6
PF cassette
switch
PF paper
sensor
PF main PWB
PGND
Paper feeder 2
PFSI
+24V3
YC5
YC2
+24V3
PFSO
1
2
3
4
5
6
PFSEL
PFSO
PFSI
PGND
+24V3
1
2
3
4
5
6
+3.3V1
FEEDCLN
PFSEL
PF paper
feed clutch
+3.3V1
Control PWB (Printer)
1
2
3
4
1
2
3
4
YC4
YC7
1
2
3
1
2
3
4
5
1
2
3
1
2
3
4
5
+24V3
TRANSCLN
1
2
3
4
5
6
7
TMOTDRVN
+24V3
PGND
TMOTLOCK
TMOTCLK
GND
+3.3V1
PFEED
1
2
3
4
5
PF paper
feed motor
PF paper
feed sensor
Paper feeder 1
1
2
3
4
5
1
2
3
PF paper
conveying clutch
2-4-1
1
2
3
4
5
6
7
2-4 Appendixes
YC318
3LF
Appendixes
(1) Wiring diagram
2-4-1
3LF
2-4-2

FS1370DN-PF-100 SM R2

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FS-1370DN

April 23, 2010

1-3-1, 1-3-2, 1-3-7, 1-3-10 to 1-3-14, 1-4-2, 1-4-3,

This page is intentionally left blank.

Safety warnings and precautions

shown inside the symbol.

Warning of risk of electric shock.

Warning of high temperature.

General prohibited action.

General action required.

Always ground the copier.

Remove the power plug from the wall outlet.

2. Precautions for Maintenance

Always use parts having the correct specifications. ............................................................................

Remove toner completely from electronic components. .....................................................................

This page is intentionally left blank.

1-3 Maintenance Mode

1-5 Assembly and Disassembly

2-1 Mechanical Construction

2-2 Electrical Parts Layout

2-3 Operation of the PWBs

Type ................................................ Desktop

NOTE: These specifications are subject to change without notice.

Machine cross section

This page is intentionally left blank.

220 - 240 V AC model

Installing the expanded memory (option)

Right side cover

Memory slot cover

Installing the memory card (optional)

Memory card slot

This page is intentionally left blank.

(1) Executing a service item

1. Press the MENU key.

2. Press the or key several times

3. Press the key.

4. Press the or key several times

5. Press the key.

To scroll these items,

To print a status page for service purpose.

To print a network status page.

Prints a test page which contains halftone.

To write data into a USB memory.

(See page 1-3-2)

(See page 1-3-7)

(See page 1-3-7)

(See page 1-3-8)

To reset counter for the maintenance kit.

To initialize the developing unit. (toner install mode)

(See page 1-3-8)

(See page 1-3-9)

Service Status Page

e-MPS error control

Figure 1-3-1Service status page 1

Engine software version

Engine software boot version

Main ROM version

Operation panel mask version

Machine serial number

Standard memory size

Option slot memory size

Total memory size

Local time zone

Optional paper feeder installing information