The Donabedian Model

..is a conceptual model that provides a framework for examining

health services and evaluating the quality of care.
Structure
Describes the context in which care is delivered
Includes the physical facility, equipment, and human resources
Process
Denotes the transactions between patients and providers throughout
the delivery of healthcare
Includes diagnosis, treatment, preventive care, and patient education
Outcome
Refers to the effects of healthcare on the health status of patients and
populations
Includes changes in health status, behavior, or knowledge as well as
patient satisfaction and health-related quality of life