Learning English

through
Workplace
Communication

General Description
Text-types

related to the workplace

Workplace tasks
Practical knowledge
Language used in real life

Learning Objectives
What will we learn?
different types of workplace correspondence
spoken and written English in the workplace
workplace related texts
demonstration of language skills in simulated tasks

Content
There are THREE different types of lesson:
1.
work-related reading and writing
activities
2.
work-related listening and speaking
activities
3.
Other activities: e.g. work-related
vocabulary

1. Reading and writing

business

memos

letters
reports
e-mails
sales

/ promotional materials
meeting agenda
meeting minutes

2. Listening and speaking

telephone

enquiries
making and handling complaints
sales presentations
job interviews

3. Other activities
Work-related

vocabulary
General business knowledge
Role-play
Business project

Classroom activities
Collect

cuttings from newspapers,

magazines and websites
Discuss duties of different company
posts
Role-play telephone dialogues
Research a product and present on it

Assessment
Writing

appropriate texts
Speaking in a suitable style for
workplace purposes