Final Exam Questions 1. Career planning focuses on assisting individuals in identifying their major goals and how to achieve th 5. 22 2. Career development has a shorter time focus than employee development. Ti) 0s, 22 3. The workforce in the next decade will reflect a less varied combination of race, nationality, gender, and values in the organization, T@®) ag 724 4. The mid-career stage is encountered when an individual becomes more of a teacher/mentor than a leamner(T)F % 2 6 5. The exploration stage of a career has the least relevance to organizations because it occurs prior to employment (T)F wy ws 6. Stagnation in one’s current job usually occurs at the late-career stage. T(P) 0% Bo 7. According to the Bureau of Labor Statistics, one of the fastest growing occupations projected through 2018 is supervisors of production workers. TB) ye 73 \ 8. The Myers-Briggs (MBTI) uses six dimensions of personality to identify 24 personality types. TH es a 9, Employers are increasingly looking at what employees have accomplished rather the titles that they have held VF UT % 10. The most effective way, according to research, to enhance your career is to keep your accomplishments to yourself and letting others discover them on their own. Tp, 23>) Coeeee deve ligne 11. From an organizational point of view, involves tracking career paths and. developing career ladders. exrerne\ core er 12. The involves properties or qualities of an occupation or an organization. edhe period 13, The__° SS o Carebr stage in which one begins to search for work and finds a first job, pid-ecreee chang 14. The is a career Stage marked by continuous improvement in performance, leveling off in performance, or beginning deterioration of performance. (15)___ describes an employee's stagnation in his or her current job. Lelp-ceceer hac ® 16,_““*" ““'is'a career Stage in which individuals are no longer learning about their jobs and not expected to outdo levels of performance from previous years. Perici e 17. An employee who shows a high score in the area of Holland’s vocational preferences model enjoys creative self-expression and dislikes highly structured situations. a0 18, A_"* is the sequence of positions that a person has held over his or her life.(49! Which of the following is NOT true regarding career development in today’s Contemporary organizations? (20, All of the following historical career-related beliefS have changed EXCEPT 21. Compare individual career development to organizational career development. (¢, 27 3 22) Nancy, a new graduate, wants to work for a firm that will support his career development. He can expect all of the following 23. Which of the following is NOT a positive result that can accrue from a well-designed career development? px 77°, - 224 (24. Which of the following is a subjective measure of career success? (25) Andrew is a well-known plastic surgeon in Los Angeles. He ears up to $800,000 a ‘year. He lives in a mansion in Santa Monica and drives a Jaguar. Many of his patients are Hollywood stars and celebrities. However, Andrew does not believe that his work is interesting and meaningful. In fact, he does not like his job. Furthermore, he has conflicts with his teenage son, Malcolm, who considers that his father is just “wasting” his talent for money. Andrew feels very bad about it. Which of the following is true regarding Andrew’s career? 26. The primary purpose of performance appraisal systems is to let employees know their pay iss, 1 27. Wherever performance evaluations are conducted, a particular structure must be followed, This structure exists to facilitate documentation that often allows for quantifiable evaluation. Ben 28) Research finds that with the declining economic situation, employees only value inancial types of rewards, such as pay, which are designed to assist in maintaining employee commitment. T/F 29, About 50% of all U.S. organizations use some form of performance evaluations. Fr\ye ; ps) 15 7 30, Research finds that more than 90% of all U.S. organizations evaluate employees more than ongea year.) p25”) 31. EEO laws require performance appraisal systems be objective, job related, reliable, and valid, as they are used for promotion or termination. (Fp, 2“ 32. The appraisal process begins with establishment of performance standards in accordance with the organization's strategic goals(JF (%, 2\b 33. The fourth and last step of the appraisal process is to compare actual performance with standards. THE) py 24-250 34. The major advantage of the forced-choice appraisal method is the appraiser does not know the “right” answers; hence bias and distortion are increased. T{F) qt 5335. The performance method that selects one job trait, and then compares each employee in fa group with the others is the group order ranking method. T(F) gs 254 36. Given that personality plays a major role in appraising performange, evidence suggests that training appraisers does not make them more accurate raters. (5265 37. A wage structure is a pay scale showing ranges of pay within each grade.(IYF 38. When evaluators rate other people in the same way that the evaluators perceive themselves, they make a halo error. TP) wr9b G9) major advantage to absolute standards is that they tend to be biased by positive Teniency; that is, evaluators lean toward packing their subjects into the high part ofthe rankings. T/P (40) with appraisals, managers lear how employees feel about them and ‘organizations leam what their suppliers think about working with them. edsolwte 41, Checklists and critical incidents are examples of evaluation against standards. upaerd 42. a(n) _“**"" is a type of appraisal in which employees provide frank and constructive feedback to their supervisors. Bacdadien Theory : 43. isa thcory of performance evaluation based on the perception of who is in control of an employee's performance. 44)Performance management systems are used to provide a jranda, the HR director, is conducting a workshop for managets on performance ‘nlanagement systems. She teaches them how to conduct appraisals and how to schedule ‘them at established intervals. She mentions the new emphasis is due to legal implications for which of these reasons? right to join unions? £ yc Order \oreg (47]B.W. meets Mark, his longtime friend, after a hard day at work. He complains that he ‘spent the whole day with performance appraisals for his subordinates, He did 8 today, 8 yesterday, and has scheduled that many more for tomorrow and the next day. A number of the sessions ended with shouting or tears. There was some minor name calling. When Mark asks B.W. what was wrong with the performance appraisal system, B.W, just looks at him. and says, “What could be wrong with it? It’s the one I got from corporate 7 years ago?” Mark, an HR professional, could make which of these suggestions to his friend? (G8! Demario, a college bookstore manager, is involved inthe appraisal process for his 30 Sludent workers. He is reading shift reports from the supervisors, looking at his own notes from walking through the store and speaking with employees, and studying the loss/return/breakage analysis. What step of the appraisal process is he performing? @® Which ofthe following is NOT an appraisal method that uses absolute standards?Gd, Toni rates Allison, an excellent worker, "below average” on al of her performance evaluations, The first year that Allison worked for Toni she lost three major accounts, incurred a 20% cost overrun on a major printing project, and came in late to work three or four days each week. Now, three years later, Allison’s personal life is stable, and she routinely saves costs, is never late, and has secured two new accounts in the last month. What rating error is evident? (S1)Which of the following is a major drawback associated with absolute standard methods? ‘52. Intrinsic rewards include money, promotions, and benefits. TAR) es ab 53. An example of an extrinsic reward is an assigned parking space with an employee's name clearly painted underneath the “Reserved” sign. We ht nN 54. A commission is considered a performance-based reward. (YF 0, 55. The U.S. Department of Labor estimates that seven in ten U.S. employers are violating ‘wage and hour regulations. Q/F y v\ ) 56. Job evaluation is the process whereby an organization systematically establishes its compensation progam Qn, 57. The Federal minimum wage is $7.93 per hour. TE) wEe 58. The FLSA identifies two primary categories of employees: full-time and part-time. TA) % 2A-VbL 59. Organization-wide incentives aim to direct the efforts of all employees toward achieving ‘overall organizational effectiveness.(I/F Qy WS 60. A downside to merit pay is that employees expect pay increases regardless of how well the company performs YF C7 61. Probably one of the most complex functions of intemational human resource ‘management is the design and implementation of an equitable compensation program(T/F p¢ 2% 62. Pride in one’s work and a sense of accomplishment are examples of |i sSS™**! Tewards. Jp, entre ane a> consists of enhancing jobs by giving employees more opportunity to plan and control their work. Grek cohele | 64, CF ‘would likely include employees in professional and managerial jobs. SKiccVion evaluates jobs based on pre-determined job grades. 65. The _¢\s! 66. The _(o-"_* Consists of breaking down jobs based on identifiable criteria and the degree to which these criteria exist on the job eng dem Sucve4s 67,_Co~ ("ate used to gather factual data on pay practices among firms within specific communities(6s, ie for expatriates may include shipping household goods, legal clearance and eee for pets, education allowances for children, and bodyguards. (66) im the United States, the threshold for a family of two is $14,000 per year. 70. The three basic methods of job evaluation currently in use are order, classification, and gies _ methods 71. Which of the following is NOT an intrinsic source of employee motivation? ¢ 27? 72. Which of the following is an extrinsie source of employee motivation? |, eae), 73. Which act was passed in 1938 to establish laws outlining wage, overtime pay, an shy maximum hour requirement for most U.S. workers? Fir Ladue Ae-debs. a (ELS 74, Which method evaluates jobs based on predetermined job grades? 7... less Wirete 75, Which of the following is the most likely to be an exempt employee under the FLSA? 2% (76) Today, benefit and service offerings add nearly to an organization payroll costs 77. Why do organizations offer domestic partner benefits? y< “)%\, (78) Which of the following is an occupation that is declining in the United States? 79. Which of the following is NOT true regarding Social Security? x, 3—30F 80. Unemployment compensation laws provide benefits to those meeting the following conditions EXCEPT (x, 30° BI. Atthe Federal level, the unemployment tax (called FUTA) is_(°(+ om the first $7,000 of eamings of employees. 8 Organizational reward systems are typically dichotomized as 3) Andre, a pizza maker, fell against an oven and injured his hand, His company was reluctant to file a workers’ compensation report for this injury. Why? cy ‘Mustafa, a 40-year old accountant, works for a large manufacturing firm. Mustafa's wife, “Ana, paid nothing for the authorized baby immunizations for their children, Amy and Louise. Amy and Louise receive well-child pediatric care for $5 per visit. When Amy broke her leg last spring, all expenses were covered. Mustafa wants to switch coverage, because his family has to go to the Northside Clinic for all oftheir nonemergeney care and that he has to pay 100% for surgery that was not preauthorized, What kind of health insurance does Mustafa have? :5. Jose, a 40-year old accountant, works for a large manufacturing firm. Jose says it is well Worth the more than $500 monthly premium to have his choice of physicians and locations. {All of their physicians have agreed to accept payment of Usual, Customary, and Reasonable fees. What kind of health insurance does Jose have?86, Most U.S. organizations today offer some health insurance coverage to their employees In 2011, the average employer health care costs were &4,2\_ per hour. 87. Emmanuel worked for a large manufacturing firm in Detroit. Last year, he moved to the Southwest for his daughter's health and has continued to provide health care coverage for his family. He is concemed, because he needs to find a new job in the next 2 years, or his coverage will be cancelled, What kind of health insurance does Emmnuel have? Corsaidcled Quanibus Bada Recon ickion ct Cope AD eh ‘Which ofthe following piece pf legislation ensures confidentiality of employee healt Fo near Pe eet’ Becoctednity cher eee CHLEAN) 89. Which of the following pieces of legislatién provides for continued ‘etdployee benefits up to three years after an employee leaves a job? CoRR bk 90. Rajiv works for a major private employer. Each year, he contributed a substantial amount to a retirement benefit plan. The employer matches these pre-tax dollars up to 6% ofhis income. What kind of retirement program does Rajiv have? 19) (< Weel Ssncanee B 1. s js one of the most important benefits for employees because of the renews nem Lag 83, (PHLE) 92. The requires organizations with 50 or more employees to provide eligible ‘employees the opportunity to take up to 12 weeks of unpaid leave each year for family or \edical reasons \ pur ra le Fe ee Comsaibahed — Onrcibs Qubse® Reconetltedion ket (coor A) 93. The provides for continued employee benefits up to three years after an employee leaves a job. 94, The Pension Benefit Guaranty Corporation lays claim to an organization’s assets to fund Bension programs under Ai (rc, 2A Aveed Senal 95.8 is a retirement program that pays retiring employees a fixed retirement income based on average earnings over a period of time. Donna, a 45-year-old bank manager, is married to Darren, a 40-year-old economist with ‘Weal estate development firm. They currently waive all optional portions of Donna’ retirement package. Darren received a letter from his employer stating that the firm is ‘changing retirement and benefits plans the first of the year. How can they determine which of their company pension retirement benefits plans should be changed or kept? sume goes 97. A large publishing house decided to voluntarily terminate its pension program. What protection do its employees and retirees have? pg cy 4\”\ wrodulor Clan 98. The of flexible benefits is a system whereby employees choose a predesigned package of benefits. £65) To be eligible for Social Security, employees must be employed for a minimum of 80 quarters of 20 years of work. TEE, F) 100, Employee insurance that provides some income continuation in the event an employee is injured on the job is called unemployment compensation. - 6 306 5(100. The most significant piece of legislation in the area of employee health and safety that ‘applies to almost every U.S. business engaged in interstate commerce is_ OS b- 7 102. In the 1978 Marshall v, Barlow’s Inc. case, the Supreme Court ruled that : tA en ployee Could ceeuse mn OSHA inspection vulets OSHA tah « Scere werent 103. When was OSHA enacted? 04) OSHA is involved in al ofthe following. (05; 1a smoke plume and temperature rise was detected in a secure area ofa large petrochemical plant, what level of priority could OSHA inspectors use to enter the plant to investigate? Tse Yeager ? 106) Last month, Mishika, a secretary in a large university, complained to OSHA that the air in her office made her sick. She could see green mold in the ventilation system. She had been treated for breathing problems 4 times in the past year. An OSHA inspector arrived at the plant this moming to provide which level of enforcement? En pleyee ¢,- glen’ — (107, Roger, a chemical plant employee, fell from a catwalk into a live vat. He was rushed to ‘the hospital with chemical burns this morning. An OSHA inspector is on site now, examining the scene of the accident. What level of enforcement is involved? GU. \ikec 4 cahes age z 108. The four-part program offered to smal businesses inches all ofthe following, 4g 3.4 109. Peyton has just been hired to administer a union contract. She will be involved all of these activites. @ 7, (10) Forty workers fell from iron smelter staging area when the main supports collapsed. ‘All of them suffered broken bones, five were severely burned, and 11 employees died. This is the twentieth job-related accident reported in the 2000-employee plant during the last 6 months, What OSHA penalties can the organization expect? <3 3% (117. In tabor negotiations, management in a very small company is usually represented by (0% 70. £12) Wei Xu, a secretary for a pharmaceutical manufacturer, was hospitalized with a severe allergic reaction after being stung by homets on his vacation. He was hospitalized and ‘missed two months of work due to the accident. What OSHA report would be filed? yy. Cadoyse Assishnace (eyrens CERPS) 13. 70°" _ are specific programs designed to hielp employees with personal problems. 114._S*e5) __ is a dynamic condition in which an individual confronts an opportunity, ‘constraint, or demand related to a desire and perceives the outcome both uncertain and important. wellness pregserd are organizational programs designed to keep employees healthy. Bick. eC : 116._ACS “¥eler to office environments that contain harmful airborne, chemicals, asbestos, or indoor pollution that make employees sick. “type A Mebavi ae 117._“10S “is personality type characterized by chronic urgency and excessive compeiitive driveke adders 6 Te; is the number of injuries, illnesses, or lost workdays as it relates to a common base of full-time employees. 119, According to research, companies save 5 to 16 dollars for every dollar spent on employee assistance programs IF. 35 120, Unfortunately, tress only has psychological symptoms. TE) po, 3% 121. AILU.S. organizations have OSHA record-keeping requirements. TE) p<, 9S (23) One chief means of reducing the potential effects of cumulative trauma disorders for an ‘organization is through the voluntary use or ergonomics. T/F 123. The penalty for an OSHA violation can be up to $70,000 if the violation is severe, willful, and repetitive D/F 9 455 > 124, More than 10 million employees are victims of violent crimes at work or on duty. T®) 66 wd 125. Greater job security is one reason an employee may wish to join a union. VF yl 126. The most desirable form of union security from a union perspective is the open shop. TR C61 127. When an employer withholds union dues from a union member's pay check, this is a part of the maintenance of membership for the union member. T/B) px, “67> 128. The Tafi-Hartley Act is also referred to as the National Labor Relations Act. T(@) 0 363 129, Itis considered an unfair labor practice for an employer to refuse to bargain collectively with the representatives chosen by the employees(B/F 363 130. Under the terms of a union contract, wildcat strikes are legal and a legitimate way to enforce management compliance witha labor agreement. TER) gy, 5-1. @) Fortunately, union shops are legal in right-to-work states. T/F 132. The Landrum-Griffin Act of 1959 was passed to address the public outery over the misuse of union funds and corruption in the labor movement. (YF 0s 36 133. A union vietory is assured when a sizeable proportions of workers sign authorization cards. TH) «57 134, Ifa union drive is going on in an organization, one thing management should routinely dist secrety observe snd note who i distributing prosnion literature. 1B) gx 42, 135. Union membership in the United States reached its pinnacle of approximately 36 percent of the workforce in the early 1970s. TH) 394, 5 136. When fabor union contract negotiations breakdown; the outcome isan impasse(H/F 9, 37 2 137. The unionization rate in Sweden is 68%. Or. 3BLeer Tntluerced aud Coreup Oegpentzeions Ae Qucee 138. The {sa law passed to eliminate any influence on unions by members of Re orguizedcrine ( (R108) Dyrrocetion Gacd 139, isa card signed by prospective union members indicating that they are interested in having a union election eld at their work site epreserarion decoc\Wiret ian Ce) 140. is the election process whereby union members vote out a union as their NII, tere whe wi.a_d is a financial protection plan for executives in case they are severed from the aca Fgy SGA Sea apes gerion er retin fo teas pul eee negotiations eran @ or sector has the HIGHEST union membership. ¢%, 142. Why are security arrangements important to unions? ()<, 6 \ 30 143, Which of the following sectors has the LOWEST union membership? cc yor 144, Which of the following is NOT a reason why employees join unions? (36 145, Which of the following is the strongest of the union security arrangements? view so-¢ 7 05 36\ 146. The National Labor Relations Act is commonly referred to as the «(2 hes Gaye National Labor Relations Board was established by the provided; @, 363 (GB) The Federal Mediation and Conciliation Service was ereated under the (eee = aie a ec 149, Which ofthe following is the weakest of the union security arrangements? Sao 150, Jacob isa manager in a large manufacturing firm that assigned chough authorization cards to have a representation certification. Which of the following activities is legal for him to do to resist unionization during this organizing drive? ay 95 369-