2011-2-00467-mc Lam

L2
Tabel t tabel dan r hitung

t
df
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
0,05
12,706
2
4,30265
3
3,18244
6
2,77644
5
2,57058
2
2,44691
2
2,36462
4
2,30600
4
2,26215
7
2,22813
9
2,20098
5
2,17881
3
2,16036
9
2,14478
72,1314
5
2,11990
5
2,10981
6
2,10092
2
2,09302
4
2,08596
3
2,07961
4
2,07387
3
2,06865
8
2,06389
9
2,05953
9
2,05552
92,0518
3
2,04840
72,0452
3
2,04227
2
2,03951
3
2,03693
3
2,03451
5
2,03224
4
2,03010
8
2,02809
4
2,02619
2
2,02439
4
2,02269
1
2,02107
5
2,01954
1
r
0,0
5
1,0031
11
1
0,9540
11
0,8910
66
0,8293
11
0,7742
7
0,7265
82
0,6854
6
0,6498
59
0,6188
18
0,5915
36
0,5673
68
0,5457
98
0,5264
15
0,5088
88
0,4929
48
0,4783
77
0,4649
94
0,4526
5
0,4412
210,430
6
0,4206
98
0,4114
39
0,4027
58
0,3945
96
0,3869
06
0,3796
43
0,3727
71
0,3662
55
0,3600
66
0,3541
78
0,3485
68
0,3432
14
0,3380
97
0,3332
02
0,3285
11
0,3240
13
0,3196
93
0,3155
4
0,3115
45
0,3076
96
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
2,01808
2
2,01669
2
2,01536
8
2,01410
3
2,01289
62,0117
4
2,01063
5
2,00957
5
2,00855
9
2,00758
4
2,00664
7
2,00574
6
2,00487
9
2,00404
5
2,00324
1
2,00246
5
2,00171
7
2,00099
5
2,00029
8
1,99962
4
1,99897
1
1,99834
11,9977
3
1,99713
8
1,99656
4
1,99600
8
1,99546
9
1,99494
5
1,99443
7
0,3039
86
0,3004
07
0,2969
51
0,2936
1
0,2903
8
0,2872
53
0,2842
25
0,2812
91
0,2784
45
0,2756
84
0,2730
03
0,2703
98
0,2678
67
0,2654
05
0,2630
09
0,2606
77
0,2584
06
0,2561
93
0,2540
36
0,2519
32
0,2498
79
0,2478
76
0,2459
2
0,2440
1
0,2421
43
0,2403
19
0,2385
35
0,2367
9
0,2350
83
L3
Lampiran 3 Tabel Data Ordinal Kualitas Produk (X1)
NO
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
Kp_
1
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
5
5
5
4
5
5
5
4
4
4
4
4
4
4
4
4
4
5
5
Kinerja
Fitur
Keandala
Kosistensi
Keaweta
Desai
n
n
n
Kp_ Kp_ Kp_ Kp_ Kp_ Kp_ Kp_ Kp_ Kp_ Kp_11
Kp_12 Kp_1
Skor
2
3
4
5
6
7
8
9
10
3
4
4
3
5
4
4
4
4
3
3
4
4
45
4
4
4
4
4
5
5
4
4
4
4
4
50
4
4
3
5
4
4
4
4
3
3
4
4
45
4
4
5
5
4
5
5
2
3
4
4
4
49
3
3
4
4
5
5
5
3
3
3
4
3
46
3
4
4
4
4
4
3
3
3
3
4
3
43
4
4
4
4
4
4
4
4
1
4
4
4
45
4
4
4
4
4
4
4
4
4
2
4
4
46
4
4
4
4
4
4
4
2
4
3
4
4
45
4
4
4
4
4
4
2
3
1
2
4
4
40
4
4
4
4
4
3
3
1
4
4
4
4
41
4
4
4
2
2
4
4
4
3
4
4
4
43
4
4
4
4
4
4
4
3
3
5
4
4
48
3
3
3
4
4
4
4
5
4
4
4
3
44
4
4
5
5
4
5
4
3
3
3
4
4
49
4
4
5
4
4
4
4
4
3
5
4
4
50
4
4
4
4
3
4
4
5
5
5
4
4
50
4
4
5
5
5
5
4
5
3
3
4
4
51
3
4
4
4
4
4
3
3
3
3
4
3
43
4
4
4
3
4
4
4
4
4
1
5
4
45
5
5
5
5
4
5
5
5
5
5
5
5
59
5
4
5
3
5
4
4
4
5
4
5
5
52
4
4
2
4
5
4
2
5
5
2
4
4
45
4
4
3
4
4
3
3
4
4
4
5
4
46
4
4
3
4
4
3
4
4
3
4
5
4
46
3
4
3
3
1
3
5
4
4
4
5
3
43
4
4
4
4
4
4
4
3
3
3
4
4
45
4
4
5
3
4
5
4
2
2
2
4
4
43
4
4
5
4
4
4
5
4
4
4
4
4
51
3
4
4
5
4
5
5
4
4
4
4
3
51
4
4
4
4
4
4
2
3
3
4
4
4
44
4
3
4
4
4
4
3
3
3
3
4
4
43
3
4
4
4
4
4
4
4
3
3
4
3
45
3
4
3
4
3
4
3
4
4
1
4
3
41
4
4
3
5
4
3
5
2
3
3
4
4
44
4
4
4
4
4
4
4
4
4
4
4
4
48
3
4
4
4
5
4
3
4
3
2
5
3
45
4
5
4
5
4
4
5
4
5
4
5
4
54
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
jum
lah
4
5
4
4
4
4
5
3
4
4
4
4
2
4
4
4
5
4
5
4
5
5
5
4
5
4
4
5
5
5
5
5
4
4
4
5
4
4
5
3
4
4
4
4
2
4
3
4
4
4
4
3
4
4
4
4
4
4
4
5
5
3
5
4
4
5
4
5
4
5
4
4
4
4
4
4
2
3
3
4
3
3
4
4
5
5
5
3
5
3
4
5
5
4
5
4
4
4
4
5
4
4
5
2
5
3
4
3
2
5
2
5
3
4
5
3
5
4
4
5
4
3
4
1
5
4
4
4
298
272
281
273
4
4
5
5
4
5
5
4
4
4
4
3
2
5
3
5
4
3
4
5
5
5
5
4
4
5
4
1
5
3
4
4
4
4
4
5
5
5
4
5
4
4
4
4
2
5
4
4
4
4
5
5
4
4
4
4
4
4
3
3
5
3
3
5
286 281
4
5
4
5
4
4
5
4
4
4
4
3
2
5
3
3
2
4
4
3
5
5
5
5
5
3
4
5
5
4
3
5
4
4
4
5
4
3
5
4
4
4
4
4
2
4
4
5
2
4
4
3
4
4
4
5
4
4
3
4
5
4
3
5
285 274
4
4
2
5
3
5
5
3
3
4
4
3
3
2
3
4
4
3
4
2
2
5
5
4
5
5
4
5
5
4
3
3
4
4
4
5
3
5
5
4
3
3
4
3
1
5
2
3
3
4
5
4
5
4
4
2
4
5
1
1
5
4
2
5
257 247
2
4
1
2
4
3
4
4
2
3
4
2
4
5
3
3
3
1
4
3
4
4
5
4
3
4
4
3
4
3
2
2
231
4
5
4
4
4
4
5
3
4
4
4
4
2
4
4
4
5
4
5
4
5
5
5
4
5
4
4
5
5
5
5
5
4
4
4
5
4
4
5
3
4
4
4
4
2
4
3
4
4
4
4
3
4
4
4
4
4
4
4
5
5
3
5
4
46
51
44
56
47
51
56
44
45
45
48
41
28
52
38
48
41
40
52
44
53
54
54
49
51
49
44
43
59
45
41
50
287 3272
298
L4
Lampiran 4 Tabel Data Ordinal Promosi (X2)
Periklanan
no
1
prom1 prom1
3
5 4
4
Promosi
Hubungan
Penjualan
Masyarakat
prom15
prom1
prom1
6
5
4 7
4
Pemasaran
Langsung
prom18 Prom1
5 9
4
jumlah
skor
31
24
29
31
21
24
30
30
22
10
31
11
30
12
33
13
29
14
31
15
24
16
25
17
26
18
25
19
30
20
28
21
25
22
28
23
26
24
23
25
26
26
32
27
31
28
29
29
31
30
23
31
28
32
29
33
30
34
29
35
28
36
22
37
25
38
25
39
24
40
30
41
31
42
28
43
23
44
26
45
24
46
26
47
24
48
29
49
35
50
31
51
25
52
23
53
28
54
29
55
24
56
25
57
29
58
32
59
20
60
29
61
31
62
28
63
27
64
28
65
20
66
22
67
24
68
24
69
21
70
20
283
274
281
270
249
271
256
Jumlah
1884
L5
Lampiran 5 Tabel Data Ordinal Loyalitas Pelanggan (Y)
no
1
Periklanan
Loy20
Loy21
3
3
Hubungan
Masyarakat
Loy22
Loy23
2
2
Pemasaran Langsung
Loy24
Loy25
Loy
jumlah
26
skor
3
2
2
17
28
28
27
29
29
28
28
33
10
27
11
28
12
30
13
33
14
33
15
30
16
28
17
25
18
26
19
31
20
31
21
35
22
29
23
25
24
30
25
27
26
27
27
31
28
33
29
23
30
21
31
23
32
25
33
20
34
23
35
28
36
27
37
34
38
34
39
28
40
27
41
30
42
27
43
25
44
27
45
27
46
28
47
24
48
24
49
27
50
28
51
35
52
24
53
31
54
27
55
23
56
33
57
32
58
34
59
31
60
34
61
29
62
30
63
29
64
24
65
14
66
25
67
28
68
26
69
31
70
22
Jumlah
55
53
53
57
48
65
58
389
L6
Kualitas Produk (X1)

Summary Statistics for Discrete Variables
Data Display
Promosi (X2)
Data Display
Loyalitas Pelanggan (V)

Data Display
row
ordinal
1
2
3
4
5
trek
prop
11
27
64
249
139
490
prop_kum z_val
z *_val
sv
11 0,022449 0,022449 -2,00561

54
0,077551 0,053388
-1,42174
0,055102
0,208163 0,145205
-0,81281
192
3
0,286714
0,130612
0,716326 (),571963
996
0,508163
1 0,338744
695 0,283673 5
interval
-2,37818
1
-1,66631
1,711875
-1,08343 2,294754
-0,10239
3,275796 4,57232
1,194135
L7
Lampiran 7 Tabel Data Interval Kualitas Produk (X1)
NO
10
11
12
13
14
15
Kinerja
Fitur
Kp_1 Kp_2 Kp_3 Kp_ Kp_5
4
2,4
3,54 3,54 3,54 567 4,88
146 146 146 58 0863
3,5
3,54 3,54 3,54 414 3,54
146 146 146
6 146
2,4
3,54 3,54 3,54 567 4,88
146 146 146 58 0863
4,8
3,54 3,54 3,54 808 4,88
146 146 146 63 0863
3,5
3,54 2,45 2,45 414 3,54
146 6758 6758
6 146
3,5
3,54 2,45 3,54 414 3,54
146 6758 146
6 146
3,5
3,54 3,54 3,54 414 3,54
146 146 146
6 146
3,5
3,54 3,54 3,54 414 3,54
146 146 146
6 146
3,5
3,54 3,54 3,54 414 3,54
146 146 146
6 146
3,5
3,54 3,54 3,54 414 3,54
146 146 146
6 146
3,5
3,54 3,54 3,54 414 3,54
146 146 146
6 146
3,5
3,54 3,54 3,54 414 1,75
146 146 146
6 9707
3,5
3,54 3,54 3,54 414 3,54
146 146 146
6 146
2,4
3,54 2,45 2,45 567 3,54
146 6758 6758 58 146
3,54 3,54 3,54 4,8 4,88
Keandalan Kosistensi Keawetn

Desain
a
Kp_6 Kp_7 Kp_8 Kp_9 Kp_10 Kp_11 Kp_12 Kp_13
3,54 3,54 3,54

146 146 146
2,456
7
58
3,5414
6
3,541
46
2,456
7
58
3,5414
6
3,541
46
4,88 4,88 4,88 2,45 2,45675 2,456 3,5414

0863 0863 0863 6758
8 7
6
58
3,54 3,54 2,45 2,45 2,45675 2,456 3,5414
146 146 6758 6758
8 7
6
58
3,54 3,54 3,54 3,54
3,5414 3,5414
6
6
146 146 146 146
1
3,541
46
3,54 3,54 3,54

146 146 146
3,54 4,88 4,88

146 0863 0863
3,54 3,54 3,54
146 146 146
3,54 4,88 4,88
146 0863 0863
3,54 2,45675 2,456

146
8 7
58
3,54
3,5414
146 3,5414
6
6
3,54 2,45675 2,456
146
8 7
58
1,75 2,45675 3,5414
9707
8
6
3,54
146 3,5414
6
1,75
9707 3,5414
6
2,45
6758
1
3,541
46
3,541
46
3,541
46
3,541
46
1,759
7
07
3,54 3,54 3,54
2,456
146 146 146
7
58
3,54 3,54 1,75
1,759
146 146 9707
7
07
3,54 2,45 2,45
3,5414
146 6758 6758
6
1 3,5414
6
1,75 3,54 3,54 3,54 2,45675 3,5414
9707 146 146 146
8
6
3,5414
6
3,541
46
3,5414
6
3,541
46
3,5414
6
3,541
46
1,759
7
07
3,5414
6
3,541
46
3,54 3,54 3,54 2,45 2,45675 4,880

146 146 146 6758
8 8
63
3,54 3,54 3,54 4,88
3,5414
6
146 146 146 0863 3,5414
3,54 4,88 3,54 2,45 6
2,4567 2,456
5
7
4,880
8
63
1,759
7
07
4,880
8
3,541
46
3,541
46
3,541
46
3,541
146
146
16
3,54 3,54
146 146
17
3,54 3,54
146 146
18
3,54 3,54
146 146
19
3,54 2,45
146 6758
20
4,88 3,54
0863 146
21
4,88 4,88
0863 0863
22
4,88 4,88
0863 0863
23
3,54 3,54
146 146
24
4,88 3,54
0863 146
25
4,88 3,54
0863 146
26
4,88 2,45
0863 6758
27
3,54 3,54
146 146
28
3,54 3,54
146 146
29
3,54 3,54
146 146
30
3,54 2,45
146 6758
31
3,54 3,54
146 146
146 808
63
4,8
3,54 808
146 63
3,5
3,54 414
146
6
4,8
3,54 808
146 63
3,5
3,54 414
146
6
3,5
3,54 414
146
6
4,8
4,88 808
0863 63
4,8
3,54 808
146 63
1,7
3,54 597
146 07
2,4
3,54 567
146 58
2,4
3,54 567
146 58
2,4
3,54 567
146 58
3,5
3,54 414
146
6
4,8
3,54 808
146 63
4,8
3,54 808
146 63
3,5
3,54 414
146
6
3,5
3,54 414
146
6
0863
146 0863
3,54
146
3,54
146
146 6758
3,54 3,54
146 146
3,54 2,45 3,54 3,54

146 6758 146 146
4,88 4,88 4,88 3,54
0863 0863 0863 146
3,54
146
3,54
146
3,54 2,45
146 6758
2,45 3,54
6758 146
3,54 3,54
146 146
4,88 3,54 4,88 4,88

0863 146 0863 0863
2,45 4,88 3,54 3,54
6758 0863 146 146
58
63
3,54 2,45675 4,880

146
8 8
63
4,88 4,88086 4,880
0863
3 8
63
4,88 2,45675 2,456
0863
8 7
58
2,45 2,45675 2,456
6758
8 7
58
3,54
146 3,5414
1
6
4,88 4,88086 4,880
0863
3 8
63
3,54 4,88086 3,5414
146
3
6
4,880
8
63
3,5414
6
3,541
46
3,5414
6
3,541
46
3,5414
6
3,541
46
3,5414
6
4,88
0
863
4,88
0
863
4,88
0
863
3,541
46
4,880
8
63
3,5414
6
3,54 4,88 3,54 1,75 4,88 4,88086 1,759 3,5414

146 0863 146 9707 0863
3 7
6
07
3,54 3,54 2,45 2,45 3,54
3,5414 3,5414
146 146 6758 6758 146 3,5414
6
6
6
3,54 3,54 2,45 3,54 3,54 2,45675 3,5414 3,5414
146 146 6758 146 146
8
6
6
2,45
6758
2,45 4,88 3,54

3,5414 3,5414
6758 0863 146 3,5414
6
6
6
3,54 3,54 3,54 3,54 2,45 2,45675 2,456 3,5414
146 146 146 146 6758
8 7
6
58
2,45 3,54 4,88 3,54 1,75 1,75970 1,759 3,5414
6758 146 0863 146 9707
7 7
6
07
3,54 3,54 3,54 4,88 3,54
3,5414 4,880
146 146 146 0863 146 3,5414
6 8
63
6
4,88 3,54 4,88 4,88 3,54
3,5414 4,880
6 8
0863 146 0863 0863 146 3,5414
63
6
3,54 3,54 3,54 1,75 2,45 2,45675 3,5414 3,5414
146 146 146 9707 6758
8
6
6
1
46
3,541
46
4,88
0
863
4,88
0
863
4,88
0
863
3,541
46
3,541
46
3,541
46
3,541
46
3,541
46
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
3,5
3,54 3,54 2,45 414
146 146 6758
6
3,5
3,54 2,45 3,54 414
146 6758 146
6
2,4
3,54 2,45 3,54 567
146 6758 146 58
2,4
3,54 3,54 3,54 567
146 146 146 58
3,5
3,54 3,54 3,54 414
146 146 146
6
3,5
4,88 2,45 3,54 414
0863 6758 146
6
3,5
4,88 3,54 4,88 414
0863 146 0863
6
3,5
3,54 3,54 3,54 414
146 146 146
6
3,5
4,88 3,54 4,88 414
0863 146 0863
6
3,5
3,54 3,54 3,54 414
146 146 146
6
4,8
3,54 4,88 4,88 808
146 0863 0863 63
3,5
3,54 3,54 3,54 414
146 146 146
6
3,5
3,54 3,54 4,88 414
146 146 0863
6
4,8
4,88 4,88 3,54 808
0863 0863 146 63
1,7
2,45 2,45 3,54 597
6758 6758 146 07
4,8
3,54 3,54 3,54 808
146 146 146 63
2,4
3,54 3,54 3,54 567
146 146 146 58
3,54
146
3,54
146
4,88 3,54
0863 146
3,54 2,45 2,45 2,45675 2,456

146 6758 6758
8 7
58
3,54 3,54 3,54 2,45675 2,456
146 146 146
8 7
58
3,54 2,45 3,54
146 6758 146 3,5414
1
6
2,45 4,88 1,75 2,45675 2,456
6758 0863 9707
8 7
58
3,54 3,54 3,54
3,5414
146 146 146 3,5414
6
6
3,54 2,45 3,54 2,45675 1,759
146 6758 146
8 7
07
3,54 4,88 3,54 4,88086 3,5414
146 0863 146
3
6
3,54
146
3,54
146
3,54
146
3,54
146
3,54 3,54
146 146
3,54
146
3,54 4,88 3,54

146 0863 146
3,54 2,45
146 6758
4,88 3,54
0863 146
3,54
146
3,54
146
3,54 4,88
146 0863
4,88 3,54
0863 146
3,54 3,54
146 146
4,88 4,88 4,88 4,88

0863 0863 0863 0863
3,54 4,88 3,54 3,54
146 0863 146 146
3,5414
6
3,541
46
3,5414
6
3,541
46
3,5414
6
3,541
46
3,5414
6
3,541
46
3,5414
6
3,541
46
3,5414
6
4,88
0
863
4,88
0
863
3,541
46
4,880
8
63
3,54
1,759 3,5414
146 3,5414 7
6
07
6
3,54
3,5414 3,5414
146 3,5414
6
6
6
1,75
3,5414
9707 3,5414
6
1
6
4,88 4,88086 1,759 4,880
8
0863
3 7
07
63
2,45 2,45675 3,5414 3,5414
6758
8
6
6
4,88 4,88 3,54 2,45 4,88 4,88086 2,456 3,5414

0863 0863 146 6758 0863
3 7
6
58
4,88 3,54 4,88 4,88 4,88 4,88086 3,5414 3,5414
0863 146 0863 0863 0863
3
6
6
3,54 4,88 3,54 3,54 2,45
3,5414 3,5414
146 0863 146 146 6758 3,5414
6
6
6
3,54 3,54 3,54 3,54 2,45 2,45675 1,759 3,5414
146 146 146 146 6758
8 7
6
07
3,54 3,54 3,54 3,54 3,54 2,45675 2,456 3,5414
146 146 146 146 146
8 7
6
58
4,88
0
863
3,541
46
3,541
46
3,541
46
3,541
46
4,88
0
863
2,45
6
758
3,541
46
3,541
46
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
3,5
3,54 3,54 3,54 414
146 146 146
6
2,4
3,54 3,54 3,54 567
146 146 146 58
1,7
1,75 1,75 1,75 597
9707 9707 9707 07
4,8
3,54 3,54 2,45 808
146 146 6758 63
1,7
3,54 2,45 2,45 597
146 6758 6758 07
4,8
3,54 3,54 3,54 808
146 146 146 63
2,4
4,88 3,54 2,45 567
0863 146 6758 58
3,5
3,54 3,54 2,45 414
146 146 6758
6
4,8
4,88 3,54 3,54 808
0863 146 146 63
2,4
3,54 2,45 3,54 567
146 6758 146 58
4,8
4,88 3,54 4,88 808
0863 146 0863 63
3,5
4,88 3,54 4,88 414
0863 146 0863
6
3,5
4,88 3,54 4,88 414
0863 146 0863
6
4,8
3,54 3,54 2,45 808
146 146 6758 63
3,5
4,88 3,54 4,88 414
0863 146 0863
6
2,4
3,54 3,54 2,45 567
146 146 6758 58
3,5
3,54 3,54 3,54 414
146 146 146
6
3,54
146
3,54
146
2,45 3,54
6758 146
1,75 1,75
9707 9707
3,54 3,54
146 146
3,54
3,5414 3,5414
146 3,5414
6
6
6
2,45 3,54 2,45 2,45675 1,759 3,5414
6758 146 6758
8 7
6
07
1,75 1,75 2,45
3,5414 3,5414
9707 9707 6758
6
6
1
4,88 4,88 4,88 3,54 1,75 4,88086 4,880

0863 0863 0863 146 9707
3 8
63
2,45 3,54 2,45 3,54 2,45 1,75970 2,456
6758 146 6758 146 6758
7 7
58
4,88 3,54 2,45 4,88 3,54 2,45675 2,456
0863 146 6758 0863 146
8 7
58
3,54 3,54 1,75 1,75 3,54 2,45675 2,456
146 146 9707 9707 146
8 7
58
2,45 3,54 3,54 3,54 2,45
6758 146 146 146 6758 3,5414
1
6
3,54 4,88 3,54 3,54 3,54 4,88086 3,5414
146 0863 146 146 146
3
6
4,88 4,88 2,45 2,45 1,75
2,456
0863 0863 6758 6758 9707 3,5414 7
58
6
4,88 3,54 4,88 3,54 1,75 4,88086 3,5414
0863 146 0863 146 9707
3
6
4,88 3,54 4,88 3,54
0863 146 0863 146
4,88 3,54 4,88 3,54
0863 146 0863 146
3,54
146
3,54 4,88 4,88

146 0863 0863
3,54
146
3,54 4,88 3,54

146 0863 146
4,88 3,54 2,45 3,54

0863 146 6758 146
3,54 2,45 3,54 2,45
146 6758 146 6758
4,880
8
63
3,5414
6
3,541
46
3,541
46
1,75
9
707
3,541
46
3,541
46
3,5414
6
3,541
46
3,5414
6
4,88
0
863
3,541
46
1,759
7
07
3,5414
6
4,880
8
63
4,880
8
63
4,88
3,5414 4,880
0863 3,5414
6 8
63
6
4,88
4,880 3,5414
0863 3,5414 8
6
63
6
3,54 1,75970 3,5414 4,880
146
7
6 8
63
4,88
2,456 3,5414
0863 3,5414 7
6
58
6
4,88 4,88086 3,5414 4,880
0863
3
6 8
63
3,54
3,5414 4,880
146
6 8
1
63
4,88
0
863
3,541
46
4,88
0
863
4,88
0
863
4,88
0
863
3,541
46
4,88
0
863
3,541
46
3,541
46
66
4,88 4,88 4,88

0863 0863 0863
67
4,88 4,88 4,88

0863 0863 0863
68
4,88 2,45 3,54

0863 6758 146
69
4,88 4,88 4,88

0863 0863 0863
70
jml
4,88 3,54 3,54

0863 146 146
273, 241, 252,
1632 3951 4309
Rata
rata
3,5
4
3,5
4
3,5
4
5,31
1
4,8
808
63
3,5
414
6
3,5
414
6
3,5
414
6
246
,90
24
3,5
4
2,456
1 7
58
4,88 4,88 4,88 4,88 4,88 4,88086 3,5414
0863 0863 0863 0863 0863
3
6
1
2,45 4,88 3,54 4,88

6758 0863 146 0863
2,45 2,45 3,54 3,54

6758 6758 146 146
3,54 2,45 2,45 2,45
146 6758 6758 6758
3,54 4,88 4,88 4,88
146 0863 0863 0863
261, 254,
2471 0
406
4,88 4,8
8
4,21 5,38
259, 247,
195 1527
4,8
8
3,54
4,880
8
63
4,880
8
63
3,54
2,456 3,5414
146 3,5414 7
6
58
6
2,45 1,75970 1,759 1,759
6758
7 7
7
07
07
2,45 4,88086 1,759 3,5414
6758
3 7
6
07
230, 220,786 203,3 261,3
3
7 9
7
337
47
56
4,86
2,4
3,54
4,88
5
4,21 1,22
4,88
0
863
4,88
0
863
4,88
0
863
4,88
0
863
4,88
0
863
273,
1
632
3,5
4
4,21
L8
Lampiran 8 Tabel Data Interval Promosi (X2)
Periklanan
no
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
prom1
3
4,88083
8
2,44053
9
3,5530
5
3,5530
5
3,5530
5
3,5530
5
3,5530
5
3,5530
5
3,5530
5
4,88083
8
4,88083
8
3,5530
5
4,88083
8
3,5530
5
3,5530
5
3,5530
5
3,5530
5
3,5530
5
4,88083
8
3,5530
5
3,5530
5
3,5530
5
prom1
43,5530
5
2,44053
9
3,5530
5
4,88083
8
2,44053
9
1
3,5530
5
4,88083
8
3,5530
5
4,88083
8
4,88083
8
4,88083
8
2,44053
9
4,88083
8
3,5530
5
3,5530
5
3,5530
5
2,44053
9
4,88083
8
3,5530
5
3,5530
5
3,5530
5
Promosi
Penjuala
nprom15
4,88083
8
2,44053
9
3,5530
5
4,88083
8
4,88083
8
4,88083
8
3,5530
5
3,5530
5
2,44053
9
3,5530
5
3,5530
5
3,5530
5
3,5530
5
3,5530
5
3,5530
5
3,5530
5
4,88083
8
3,5530
5
3,5530
5
3,5530
5
3,5530
5
3,5530
5
Hubungan
Pemasaran
Masyarakat Langsung
prom1 prom1 prom18 Prom1
63,5530 73,5530 4,88083 93,5530
5
5
8
5
4,88083 4,88083 2,44053 1,68981
8
8
9
8
4,88083 4,88083
3,5530 2,44053
8
8
5
9
3,5530 3,5530 4,88083 3,5530
5
5
8
5
1
1 4,88083 1,68981
8
8
3,5530 4,88083 1,68981 2,44053
5
8
8
9
4,88083 3,5530
3,5530 4,88083
8
5
5
8
3,5530 3,5530
3,5530 4,88083
5
5
5
8
3,5530 3,5530
1 1,68981
5
5
8
3,5530 4,88083
3,5530 3,5530
5
8
5
5
3,5530 3,5530
3,5530 3,5530
5
5
5
5
4,88083 4,88083 4,88083 4,88083
8
8
8
8
3,5530 4,88083 4,88083 2,44053
5
8
8
9
4,88083 3,5530
3,5530 4,88083
8
5
5
8
4,88083
1 1,68981 3,5530
8
8
5
3,5530 2,44053 2,44053 2,44053
5
9
9
9
1,68981 2,44053
3,5530 3,5530
8
9
5
5
3,5530 2,44053
3,5530 2,44053
5
9
5
9
2,44053 2,44053 4,88083 4,88083
9
9
8
8
3,5530 3,5530
3,5530 3,5530
5
5
5
5
2,44053 2,44053
3,5530 2,44053
9
9
5
9
3,5530 3,5530
3,5530 3,5530
5
5
5
5
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
3,5530
5
3,5530
5
3,5530
5
3,5530
5
3,5530
5
4,88083
8
3,5530
5
2,44053
9
3,5530
5
3,5530
5
4,88083
8
3,5530
5
3,5530
5
2,44053
9
3,5530
5
3,5530
5
3,5530
5
4,88083
8
4,88083
8
3,5530
5
2,44053
9
3,5530
5
3,5530
5
3,5530
5
2,44053
9
3,5530
5
3,5530
5
2,44053
9
3,5530
5
3,5530
5
3,5530
5
4,88083
8
3,5530
5
3,5530
5
3,5530
5
3,5530
5
3,5530
5
4,88083
8
3,5530
5
2,44053
9
3,5530
5
3,5530
5
2,44053
9
4,88083
8
4,88083
8
3,5530
5
1,68981
8
3,5530
5
3,5530
5
3,5530
5
2,44053
9
4,88083
8
3,5530
5
2,44053
9
3,5530
5
4,88083
8
3,5530
5
2,44053
9
4,88083
8
3,5530
5
3,5530
5
3,5530
5
3,5530
5
2,44053
9
3,5530
5
3,5530
5
3,5530
5
2,44053
9
2,44053
9
4,88083
8
3,5530
5
3,5530
5
3,5530
5
3,5530
5
2,44053
9
3,5530
5
3,5530
5
3,5530
5
2,44053
9
3,5530
5
2,44053
9
4,88083
8
4,88083
8
3,5530
5
4,88083
8
1,68981
8
2,44053
9
3,5530
5
3,5530
5
4,88083
8
3,5530
5
2,44053
9
2,44053
9
2,44053
9
2,44053
9
2,44053
9
4,88083
8
4,88083
8
2,44053
9
3,5530
5
2,44053
9
2,44053
9
2,44053
9
4,88083
8
2,44053
9
2,44053
9
2,44053
9
3,5530
5
4,88083
8
4,88083
8
3,5530
5
1,68981
8
3,5530
5
3,5530
5
4,88083
8
3,5530
5
3,5530
5
2,44053
9
2,44053
9
2,44053
9
2,44053
9
3,5530
5
3,5530
5
2,44053
9
2,44053
9
2,44053
9
2,44053
9
3,5530
5
2,44053
9
1,68981
8
3,5530
5
2,44053
9
3,5530
5
4,88083
8
4,88083
8
3,5530
5
3,5530
5
3,5530
5
3,5530
5
4,88083
8
3,5530
5
3,5530
5
3,5530
5
2,44053
9
2,44053
9
3,5530
5
3,5530
5
3,5530
5
3,5530
5
3,5530
5
3,5530
5
3,5530
5
3,5530
5
3,5530
5
3,5530
5
4,88083
8
3,5530
5
2,44053
9
3,5530
5
4,88083
8
3,5530
5
2,44053
9
4,88083
8
3,5530
5
4,88083
8
3,5530
5
3,5530
5
3,5530
5
3,5530
5
2,44053
9
3,5530
5
3,5530
5
3,5530
5
3,5530
5
3,5530
5
3,5530
5
3,5530
5
2,44053
9
2,44053
9
2,44053
9
3,5530
5
3,5530
5
49
4,88083
8
50
4,88083
8
51
3,5530
5
52
2,44053
9
53
3,5530
5
54
3,5530
5
55
2,44053
9
56
4,88083
8
3,5530
57
5
3,5530
58
5
1,68981
59
8
3,5530
60
5
4,88083
61
8
3,5530
62
5
3,5530
63
5
3,5530
64
5
3,5530
65
5
2,44053
66
9
3,5530
67
5
3,5530
68
5
3,5530
69
5
3,5530
70
5
255,211
Jumlah
4
Rata3,55
4,88083
8
3,5530
5
2,44053
9
2,44053
9
3,5530
5
3,5530
5
2,44053
9
2,44053
9
3,5530
5
3,5530
5
3,5530
5
3,5530
5
3,5530
5
3,5530
5
3,5530
5
3,5530
5
3,5530
5
2,44053
9
3,5530
5
3,5530
5
3,5530
5
2,44053
9
245,983
3
3,55
rata
4,05
4,88083
8
4,88083
8
4,88083
8
3,5530
5
3,5530
5
4,88083
8
2,44053
9
2,44053
9
4,88083
8
3,5530
5
1,68981
8
3,5530
5
4,88083
8
3,5530
5
3,5530
5
3,5530
5
3,5530
5
2,44053
9
3,5530
5
3,5530
5
3,5530
5
3,5530
5
253,201
7
3,5
5
2,25
4,88083
8
3,5530
5
2,44053
9
2,44053
9
3,5530
5
4,88083
8
3,5530
5
2,44053
9
3,5530
5
4,88083
8
1,68981
8
3,5530
5
4,88083
8
3,5530
5
3,5530
5
3,5530
5
3,5530
5
2,44053
9
3,5530
5
3,5530
5
3,5530
5
3,5530
5
243,117
9
2,4
4
4,88083
8
4,88083
8
2,44053
9
2,44053
9
3,5530
5
3,5530
5
2,44053
9
2,44053
9
3,5530
5
4,88083
8
1,68981
8
3,5530
5
3,5530
5
3,5530
5
3,5530
5
3,5530
5
1
4,88083
8
3,5530
5
3,5530
5
3,5530
5
3,5530
5
3,5530
5
3,5530
5
3,5530
5
3,5530
5
4,88083
8
3,5530
5
3,5530
5
4,88083
8
3,5530
5
3,5530
5
3,5530
5
1
2,44053
9
2,44053
9
3,5530
5
1,68981
8
1
3,5530
5
2,44053
9
1,68981
8
1,68981
8
1,68981
8
244,877
4
3,55
221,394
1
2,4
4
2,25
4,88083
8
3,5530
5
2,44053
9
2,44053
9
3,5530
5
2,44053
9
3,5530
5
3,5530
5
3,5530
5
4,88083
8
3,5530
5
4,88083
8
2,44053
9
3,5530
5
2,44053
9
3,5530
5
1,68981
8
2,44053
9
1,68981
8
1,68981
8
1
1,68981
8
227,698
3
3,55
4,05
L9
Lampiran 9 Tabel Data Interval Loyalitas Pelanggan (Y)
no
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
Periklanan
Loy20
Loy21
2,29475
2,29475
4
4
3,27579
3,27579
6
6
3,27579
3,27579
6
6
2,29475
3,27579
4
6
3,27579
3,27579
6
6
2,29475
3,27579
4
6
2,29475
3,27579
4
6
2,29475
3,27579
4
6
2,29475
4,5723
4
2
2,29475
3,27579
4
6
3,27579
3,27579
6
6
3,27579
3,27579
6
6
4,5723
3,27579
2
6
4,5723
4,5723
2
2
3,27579
3,27579
6
6
3,27579
3,27579
6
6
3,27579
3,27579
6
6
2,29475
3,27579
4
6
3,27579
4,5723
6
2
4,5723
3,27579
2
6
4,5723
4,5723
2
2
3,27579
4,5723
6
2
Hubungan
Masyarakat
Loy22
Loy23
1,71187
1,71187
5
5
3,27579
3,27579
6
6
3,27579
3,27579
6
6
2,29475
2,29475
4
4
3,27579
3,27579
6
6
3,27579
3,27579
6
6
3,27579
3,27579
6
6
3,27579
3,27579
6
6
4,5723
4,5723
2
2
3,27579
3,27579
6
6
3,27579
3,27579
6
6
4,5723
4,5723
2
2
4,5723
4,5723
2
2
4,5723
4,5723
2
2
3,27579
3,27579
6
6
3,27579
3,27579
6
6
3,27579
3,27579
6
6
3,27579
3,27579
6
6
3,27579
3,27579
6
6
3,27579
4,5723
6
2
4,5723
4,5723
2
2
3,27579
3,27579
6
6
Pemasaran Langsung
Loy24
Loy25
Loy 26
2,29475
1,71187 1,71187
4
5
5
3,27579
3,27579 3,27579
6
6
6
1,71187
4,5723
4,5723
5
2
2
3,27579
4,5723
4,5723
6
2
2
3,27579
3,27579
4,5723
6
6
2
3,27579
4,5723
4,5723
6
2
2
3,27579
4,5723 3,27579
6
2
6
3,27579
4,5723 3,27579
6
2
6
4,5723
4,5723
4,5723
2
2
2
3,27579
3,27579 3,27579
6
6
6
3,27579
3,27579 3,27579
6
6
6
3,27579
3,27579 3,27579
6
6
6
4,5723
3,27579
4,5723
2
6
2
2,29475
4,5723
4,5723
4
2
2
3,27579
4,5723
4,5723
6
2
2
2,29475
4,5723 3,27579
4
2
6
3,27579
1 3,27579
6
6
2,29475
3,27579 3,27579
4
6
6
3,27579
4,5723
4,5723
6
2
2
3,27579
4,5723 3,27579
6
2
6
4,5723
4,5723
4,5723
2
2
2
3,27579
3,27579 3,27579
6
6
6
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
3,27579
6
3,27579
6
1,71187
5
3,27579
6
3,27579
6
4,5723
2
4,5723
2
1,71187
5
2,29475
4
3,27579
6
2,29475
4
2,29475
4
3,27579
6
3,27579
6
4,5723
2
4,5723
2
3,27579
6
3,27579
6
1,71187
5
2,29475
4
2,29475
4
3,27579
6
1,71187
5
3,27579
6
3,27579
6
3,27579
6
2,29475
4
3,27579
6
3,27579
6
3,27579
6
4,5723
2
4,5723
2
4,5723
2
2,29475
4
2,29475
4
3,27579
6
1,71187
5
1,71187
5
3,27579
6
2,29475
4
3,27579
6
4,5723
2
3,27579
6
3,27579
6
4,5723
2
3,27579
6
3,27579
6
3,27579
6
3,27579
6
3,27579
6
2,29475
4
3,27579
6
3,27579
6
3,27579
6
3,27579
6
3,27579
6
3,27579
6
3,27579
6
2,29475
4
2,29475
4
1,71187
5
3,27579
6
1
1,71187
5
3,27579
6
3,27579
6
4,5723
2
4,5723
2
4,5723
2
2,29475
4
2,29475
4
3,27579
6
2,29475
4
2,29475
4
3,27579
6
2,29475
4
1,71187
5
1,71187
5
3,27579
6
3,27579
6
3,27579
6
3,27579
6
3,27579
6
4,5723
2
3,27579
6
3,27579
6
2,29475
4
2,29475
4
3,27579
6
3,27579
6
3,27579
6
3,27579
6
4,5723
2
4,5723
2
3,27579
6
3,27579
6
4,5723
2
3,27579
6
3,27579
6
3,27579
6
3,27579
6
3,27579
6
2,29475
4
2,29475
4
2,29475
4
3,27579
6
3,27579
6
3,27579
6
4,5723
2
3,27579
6
3,27579
6
3,27579
6
2,29475
4
3,27579
6
3,27579
6
3,27579
6
3,27579
6
2,29475
4
4,5723
2
3,27579
6
3,27579
6
2,29475
4
4,5723
2
2,29475
4
3,27579
6
3,27579
6
3,27579
6
3,27579
6
2,29475
4
3,27579
6
3,27579
6
4,5723
2
4,5723
2
3,27579
6
4,5723
2
4,5723
2
1
2,29475
4
4,5723
2
3,27579
6
2,29475
4
3,27579
6
4,5723
2
1
2,29475
4
4,5723
2
3,27579
6
3,27579
6
4,5723
2
3,27579
6
4,5723
2
4,5723
2
4,5723
2
3,27579
6
3,27579
6
4,5723
2
3,27579
6
3,27579
6
3,27579
6
4,5723
2
4,5723
2
4,5723
2
3,27579
6
1,71187
5
3,27579
6
1,71187
5
1,71187
5
2,29475
4
3,27579
6
3,27579
6
4,5723
2
4,5723
2
2,29475
4
4,5723
2
4,5723
2
4,5723
2
2,29475
4
3,27579
6
3,27579
6
3,27579
6
3,27579
6
2,29475
4
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
Jumlah
Ratarata
3,27579
6
3,27579
6
4,5723
2
2,29475
4
3,27579
6
2,29475
4
1,71187
5
3,27579
6
3,27579
6
3,27579
6
4,5723
2
4,5723
2
3,27579
6
3,27579
6
3,27579
6
3,27579
6
3,27579
6
1,71187
5
3,27579
6
2,29475
4
3,27579
6
3,27579
6
218,487
3
2,29
3,27579
6
3,27579
6
4,5723
2
1,71187
5
4,5723
2
3,27579
6
1
4,5723
2
3,27579
6
4,5723
2
3,27579
6
4,5723
2
2,29475
4
2,29475
4
3,27579
6
4,5723
2
1
1,71187
5
3,27579
6
3,27579
6
4,5723
2
3,27579
6
232,69
1
3,27
328
3,27579
6
3,27579
6
4,5723
2
2,29475
4
3,27579
6
2,29475
4
3,27579
6
4,5723
2
4,5723
2
4,5723
2
4,5723
2
4,5723
2
3,27579
6
3,27579
6
4,5723
2
1,71187
5
1
3,27579
6
3,27579
6
4,5723
2
3,27579
6
3,27579
6
3,27579
6
3,27579
6
4,5723
2
4,5723
2
4,5723
2
3,27579
6
4,5723
2
3,27579
6
4,5723
2
2,29475
4
3,27579
6
1
2,29475
4
3,27579
6
4,5723
2
2,29475
4
4,5723
2
3,27579
6
3,27579
6
4,5723
2
3,27579
6
4,5723
2
3,27579
6
4,5723
2
3,27579
6
4,5723
2
3,27579
6
1,71187
5
1
4,5723
2
1,71187
5
2,29475
4
3,27579
6
2,29475
4
222,778
5
4,5723
2
3,27579
6
2,29475
4
4,5723
2
3,27579
6
241,936
1
3,27
1,71187
5
3,27579
6
2,29475
4
3,27579
6
1
3,27
222,867
1
3,27
3,27579
6
3,27579
6
4,5723
2
4,5723
2
4,5723
2
4,5723
2
3,27579
6
4,5723
2
4,5723
2
4,5723
2
4,5723
2
3,27579
6
4,5723
2
4,5723
2
4,5723
2
3,27579
6
4,5723
2
4,5723
2
4,5723
2
4,5723
2
4,5723
2
1,71187
5
273,802
7
2,29
3,27579
6
3,27579
6
4,5723
2
3,27579
6
3,27579
6
3,27579
6
3,27579
6
3,27579
6
4,5723
2
4,5723
2
3,27579
6
4,5723
2
4,5723
2
3,27579
6
3,27579
6
2,29475
4
1
3,27579
6
4,5723
2
4,5723
2
3,27579
6
3,27579
6
242,747
7
4,57
5,06
L24
Hasil Output Reliabilitas dan Validitas Kualitas Produk (X1)
Reliability Statistics
Cronbach's Alpha
N of Items
,782
Item-Total Statistics
Scale Mean if
Scale Variance if
Corrected Item-
Cronbach's Alpha
Item Deleted
Item Deleted
Total Correlation
if Item Deleted
kp_kiner1
38,260781766
29,799
,380
,772
kp_kiner2
38,714611308
29,263
,479
,764
kp_kiner3
38,556956684
28,904
,487
,763
kp_fitur1
38,635935421
27,322
,481
,761
kp_fitur2
38,431012157
27,834
,465
,763
kp_andal1
38,533960973
29,991
,285
,780
kp_andal2
38,460327151
27,142
,571
,752
kp_awet
38,632359634
27,973
,459
,763
kp_konsis1
38,872631580
28,285
,345
,777
kp_konsis2
39,009017871
25,937
,516
,757
kp_desain1
39,257473988
29,266
,269
,785
kp_desain2
38,429175664
29,076
,405
,769
12
Hasil Output Reliabilitas dan Validitas Promosi (X2)
Cronbach's
Alpha
N of Items
,727
Corrected Item-
Cronbach's
Scale Mean if
Scale Variance
Total
Alpha if Item
Item Deleted
if Item Deleted
Correlation
Deleted
pro_iklan 1
20,518181325
12,499
,476
,691
pro_iklan2
20,650011546
11,855
,487
,684
pro_promjul
20,546891963
13,266
,278
,728
pro_humas1
20,690945187
11,738
,395
,707
pro_humas2
21,001286287
10,673
,518
,674
pro_pemlas1
20,665809976
11,594
,465
,688
pro_pemlas2
20,911225998
11,385
,468
,688
Hasil Output Reliabilitas dan Validitas Loyalitas Pelanggan (Y)

Cronbach's
Alpha
N of Items
,811
Corrected Item-
Cronbach's
Scale Mean if
Scale Variance
Total
Alpha if Item
Item Deleted
if Item Deleted
Correlation
Deleted
loy_wmc1 loy_wmc2
16,614578513
11,402
,440
,808
loy_ps2 loy_ps2 loy_pi1
16,411668090
10,225
,604
,773
loy_pi2
16,553274612
9,570
,667
,758
loy_pi3
16,279594861
10,334
,712
,754
16,552009622
10,836
,532
,790
16,268000845
10,470
,499
,799
16,668668290
10,690
,440
,802

2011-2-00467-mc Lam

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2011-2-00467-mc Lam

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L2

Tabel t tabel dan r hitung

Lampiran 3 Tabel Data Ordinal Kualitas Produk (X1)

Lampiran 4 Tabel Data Ordinal Promosi (X2)

Lampiran 5 Tabel Data Ordinal Loyalitas Pelanggan (Y)

Kualitas Produk (X1)

Loyalitas Pelanggan (V)

11 0,022449 0,022449 -2,00561

Lampiran 7 Tabel Data Interval Kualitas Produk (X1)

Keandalan Kosistensi Keawetn

3,54 3,54 3,54

4,88 4,88 4,88 2,45 2,45675 2,456 3,5414

3,54 3,54 3,54

3,54 4,88 4,88

3,54 2,45675 2,456

3,54 3,54 3,54 2,45 2,45675 4,880

3,54 2,45 3,54 3,54

4,88 3,54 4,88 4,88

3,54 2,45675 4,880

3,54 4,88 3,54 1,75 4,88 4,88086 1,759 3,5414

2,45 4,88 3,54

3,54 2,45 2,45 2,45675 2,456

3,54 4,88 3,54

4,88 4,88 4,88 4,88

4,88 4,88 3,54 2,45 4,88 4,88086 2,456 3,5414

4,88 4,88 4,88 3,54 1,75 4,88086 4,880

3,54 4,88 4,88

3,54 4,88 3,54

4,88 3,54 2,45 3,54

4,88 4,88 4,88

4,88 4,88 4,88

4,88 2,45 3,54

4,88 4,88 4,88

4,88 3,54 3,54

2,45 4,88 3,54 4,88

2,45 2,45 3,54 3,54

Lampiran 8 Tabel Data Interval Promosi (X2)

Lampiran 9 Tabel Data Interval Loyalitas Pelanggan (Y)

Hasil Output Reliabilitas dan Validitas Kualitas Produk (X1)

Hasil Output Reliabilitas dan Validitas Promosi (X2)

Hasil Output Reliabilitas dan Validitas Loyalitas Pelanggan (Y)

loy_ps2 loy_ps2 loy_pi1

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