Scribd Logo
Upload

Welcome to Scribd!

  • Operator Do's and Dont's

    Uploaded by

    alok_52
    2 views1 page
    operator dos and donts

    Copyright

    © © All Rights Reserved

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    operator dos and donts

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    2 views1 page

    Operator Do's and Dont's

    Uploaded by

    alok_52
    operator dos and donts

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    OPERATOR

    DOS
    SHOULD TALK PROFESSIONALLY WITH
    THE ASSOCIATES
    SHOULD FOLLOW THE INSTRUCTIONS
    GIVEN FROM NOC
    SHOULD FOLLOW ESCALATION MATRIX
    SHOULD DO LOCAL
    TROUBLESHOOTING BEFORE CALLING
    SHOULD ONLY CALL REGARDING NOC
    CONCERNED ISSUES
    SHOULD CALL 020 46906788 FOR NOC
    SUPPORT
    SHOULD CALL 020 46906785 FOR
    TOPUP RELATED CONCERN
    SHOULD CALL 8554004002 FOR
    ACCOUNTS AND BILLING RELATED
    CONCERN

    DONTS
    SHOULD NOT CALL FOR MAC-RESET
    SHOULD NOT CALL FOR USERRENEWAL
    SHOULD NOT CALL FOR THEIR
    PERSONAL WORK
    SHOULD NOT CALL TO GET
    INFORMATION FOR WHAT THEY HAVE
    BEEN GIVEN RIGHTS
    SHOULD NOT ENTER NOC WITHOUT
    PERMISSION

    You might also like