CHNG TRNH O TO

TN NGH: NGHIP V AN NINH KHCH SN

M t ngh: Lm vic vi t cch l mt nhn vin an ninh trong khch sn hoc c s lu tr vi
trch nhim ngn nga v pht hin cc nguy c tim n v mt mt di mi hnh thc v a ra hnh
ng x l thch hp.
Bao gm cc v tr: Nhn vin bo v, nhn vin an ninh
Chng ch xut
M chng ch

Chng ch ngh (Dng trong doanh nghip

Bc

CSC1
CSC2
CSCS3
DESC4

Chng ch An ninhh khch sn

Chng ch An ninh khch sn
Chng ch gim st An ninh khch sn
Bng qun tr An ninh khch sn

1
2
3
4

A. Chng ch Nghip v An ninh khch sn Bc 1 (21 n v nng lc)

Cc ngh ph hp bao gm: Nhn vin an ninh khch sn
S TT
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.

M
VNL
SCS1.1
SCS1.2
SCS1.3
SCS1.4
SCS1.5
SCS1.6
SCS1.7
SCS1.8
SCS1.9
SCS1.10
SC1
COS1
COS2
COS3
COS4
COS5
COS7
COS8
GES1
GES3
GES13

Tn n v nng lc
Tun tra
X l vi ngi khng c thm quyn
Kim tra cc thit b phng chy cha chy
i ph vi ha hon
Kim tra t trang nhn vin
Kim sot thit b ra/vo khch sn
Kim sot ngi ra vo
Kim sot cha kha
M kho
Kim sot cc loi xe ra/vo khch sn
Duy tr an ninh khch sn
S dng in thoi ti ni lm vic
Lm vic hiu qu trong nhm
Hon thnh cc nhim v hnh chnh
S dng ting Anh cp giao tip c
bn
Duy tr kin thc ngnh ngh
Cung cp dch v an ton v an ninh
X l cc trng hp khn cp
Chun b lm vic
Kt thc ca lm vic
Gim st cc thit b v hot ng m bo

Nng lc
chuyn ngnh
1

2 3 4

Nng
lc c
bn

Nng
lc
chung

S TT

M
VNL

Nng lc
chuyn ngnh

Tn n v nng lc
1

22.

GES14

2 3 4

Nng
lc c
bn

Nng
lc
chung

bo v tr em
Phng chy cha chy

B. Chng ch Nghip v An ninh khch sn Bc 2 ( 22 n v nng lc)

Cc ngh ph hp bao gm: Nhn vin an ninh khch sn

S TT

M
VNL

Nng lc
chuyn ngnh

Tn n v nng lc
1

1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.

SCS1.1
SCS1.2
SCS1.3
SCS1.4
SCS2.1
SCS2.2
SCS2.3
SC2
COS1
COS2
COS3
COS4
COS5
COS6
COS7
COS8
GES1
GES2
GES3
GES9
GES13
GES14

Tun tra
X l vi ngi khng c thm quyn
Kim tra cc thit b phng chy cha
chy
i ph vi ha hon
X l cc cht cn c kim sot
Kim sot rc
X l mt mt, ti phm hoc tai nn
Qun l tai nn v cp cu
S dng in thoi ti ni lm vic
Lm vic hiu qu trong nhm
Hon thnh cc nhim v hnh chnh
S dng ting Anh cp giao tip
c bn
Duy tr kin thc ngnh ngh
S cu c bn
Cung cp dch v an ton v an ninh
X l cc trng hp khn cp
Chun b lm vic
Tip nhn v x l phn nn
Kt thc ca lm vic
Pht trin quan h khch hng
Gim st cc thit b v hot ng bo
v tr em
Phng chy cha chy

3 4

Nng
lc c
bn

Nng
lc
chung

C. Bng Trung cp Gim st An ninh khch sn Bc 3 ( 18 n v nng lc)

Cc ngh ph hp bao gm: Trng ca, gim st b phn an ninh khch sn

S
TT

M
VNL

Nng lc
chuyn ngnh

Tn n v nng lc
1

1.
SCS3.1

X l khi c ngi cht trong khch

sn

Nn
g lc
c
bn

Nng
lc
chung

2.
SCS3.2
3.
HRS3
4.
HRS7

X l e da nh bom
Tin hnh nh gi nng lc lm vic
ca nhn vin
o to v hun luyn nhn vin ti
ch

5.
HRS8

GAS5

Thc hin bi o to nhm

m bo cht lng cng vic trong
nhm
Lp k hoch, phn cng v gim st
cng vic ca nhm
Lp k hoch, qun l v t chc cc
cuc hp

SCS2

Qun l tai nn v cp cu

6.
HRS9
7.
HRS10
8.

9.

10.
SCS3

C bn vn hnh thit b an ton

COS1

S dng in thoi ti ni lm vic

COS2

Lm vic hiu qu trong nhm

COS5

Duy tr kin thc ngnh ngh

GES2

Tip nhn v x l phn nn

GES3

Kt thc ca lm vic

GES5

t v nhn hng ha mi

GES9

Pht trin quan h khch hng

Gim st cc thit b v hot ng bo
v tr em

11.

12.

13.

14.

15.

16.

17.
18.
GES13

D. Bng Trung cp qun tr An ninh khch sn Bc 4 ( 29 n v nng lc)

Cc ngh ph hp bao gm: Trng b phn, Gim st b phn an ninh khch khch sn

S TT

M
VNL

Nng lc
chuyn ngnh

Tn n v nng lc
1

1.
HRS3

Tin hnh nh gi nng lc lm vic ca

nhn vin

Nng
lc
chung

2.
HRS9
3.
HRS10
4.
GAS5
5.
HRS1
6.
HRS4

m bo cht lng cng vic ca nhm

Lp k hoch, phn cng v kim sot
cng vic ca nhm.
Lp k hoch, qun l v t chc cc
cuc hp
Xc nh nhu cu pht trin ca nhn
vin
Tin hnh v tun theo cc quy trnh x
l k lut

7.
HRS5

HRS11

Tuyn dng, tuyn chn v gi nhn vin

X l cc khiu kin ca nhn vin v
gii quyt vn
Thc hin cc quy nh v sc khe v
an ton ngh nghip

FMS1

D ton ngn sch

FMS2

Quy trnh cc sn phm hoc dch v

GAS1

Qun l trang thit b, vt t

GAS4

Hng dn, kim sot v t hng mi

8.
HRS6
9.

10.

11.

12.

13.

14.
GAS6

RTS4.8

Qun l cc hot ng thng nht

Qun l cht lng dch v v s hi
lng ca khch hng
p dng du lch c trch nhim trong cc
dch v lu tr

SCS1

Duy tr an ninh khch sn

SCS4

Lp k v hng dn s tn khch lu tr

COS5

Duy tr kin thc ngh nghip

S dng cc cng ngh v cng c kinh
doanh ph bin

15.
CMS1
16.

17.

18.

19.
20.
COS10

21.
GES2
22.
23.

Nng
lc c
bn

GES7
GES9

Tip nhn v gii quyt phn nn

Duy tr h s ti liu v cc h thng
phc hi thng tin
Pht trin quan h khch hng

S TT

M
VNL

Nng lc
chuyn ngnh

Tn n v nng lc
1

Nng
lc c
bn

Nng
lc
chung

24.
GES10
25.
GES15
26.
GES16

Chun b v trnh by cc bo co
Gii quyt rc ri vi ngi say ru v
ngi khng c thm quyn.
Chun b cc ti liu kinh doanh bng
ting Anh