1

Process and Workflow/ Clinical pathway of Patient

Services

1. Out-patient

Patient comes :
By her/himself
The Referral
Outpatient Registration
Reffered to another
hospital

Police case
Yes New

No

Medical Record File

Hospital care

1. Laboratory
2. Physiotherap
y
3. Radiology

Pharmacy
Registration
Home
Polyclinic

2. In-patient

Patient comes:
By him/herself
Ref. Polyclinic/Emergency Unit
Ref. another hospital
Ref. Health Centre
Rj. Sarana Kesehatan lain

Inpatient
Registration

No
Ne
w

M.R File

Ye
s

A.

Make a new M.R number

and new Medical Record
file
Medical Support:
1.
2.
3.
4.

Laboratory
Pharmacy
Radiology
Rehabilitatio
n/
Physiothera

Patient Room

Reffered to
another
hospital

Home

3. Emergency Petient

Patient comes :
By
him/herself
The Referral
Emergency Patient Registration
No
New
Yess
Medical record

Hospital Care

Reffered to another Hospital

Registration

Medical Support:
1. Laboratory
2. Radiology
3. Physiotherapy

Emergency Unit

Pharmacy + Payment

Home

B. Workflow of Medical Record File

1. Workflow of Medical Record File For Outpatient

Registration
YES
NEW
NO

Make a Medical record

Number and Medical
card

Polyclinic

2. Workflow of Medical Record File For Inpatient

Registration
General Patient

Patient Room

Medical Record in
Management Unit:
1.
2.
3.
4.
5.

Assembling
Analysis
Coding
Indexing
Input

patient's
health
insurance
guarantees
Financial Administration

Storage Room

3. Workflow of Medical Record File For Emergency patient

Registration

Yes
NEW
No

Make a new
Medical record
Number/medical
card

Emergency
Unit