FREQUENTLY ASKED QUESTIONS

ON NBI CLEARANCE PROCESSES

1) We heard there is a new system of clearance processing at

the National Bureau of Investigation (NBI)?
- Yes, the NBI is now implementing the NBI Biometric
Clearance System, which involves the scanning of the ten
fingers of clearance applicant. If the previous system of
taking fingerprint impressions uses ink and is messy, the new
system uses fingerprint scanner and will not leave any
smudge on the fingers.
2) How do we apply for NBI clearance under this new
system?
- Go to the nearest NBI clearance outlet, the list of which will be
enumerated below, and line up to get an application form.
Answer all the required personal data on the form.
3) What are the steps and requirements in applying for the
new system?
- The requirements are two (2) valid Identification Cards, such
as:
a) Valid passport
h) School ID
b) Voters ID
i) TIN ID
c) Drivers License
j) Philhealth ID
d) PRC License
k) Authenticated Birth Cert
e) SSS ID
l) Alien Cert of Registration
f) GSIS UMID
m)Senior Citizen
g) Postal ID
n) Previous Copy of NBI Clr

- The steps are as follows:

a) Present the accomplished application form, together with
two (2) valid IDs, to the Data Check Counter, for checking
if data are complete and correct;
b) Pay for the corresponding clearance fee at the Payment
Counter;
c) The data on the application form will be encoded at the
Data Entry or Encoding Counter. A PC monitor is provided
for the applicants to check any encoding error, thus,
avoiding repayment on their part and complaint against the
encoder;
d) Picture-taking or image capture and scanning of the
applicants fingerprints (Biometric) will follow;
e) At the Image and Biometric Counter, name of applicant is
automatically searched against the Name Database to
check whether one has no or with namesake;
f) NBI clearance certificate of one who has no namesake will
be printed at the Printing Counter and released on the
same date of application;
g) Those with namesakes are verified against the Criminal
History Database to check whether one has criminal
record/s;
h) Those with namesakes are advised to proceed to the
Releasing Counter located at the Ground Floor of the
Clearance Building, on the release date written at the back
of the Official Receipt;
i) Those found to have criminal records are advised to
proceed to the Quality Control for interview. Interviewers
will require an applicant to execute an Affidavit of Denial if
he is not the offender and Court Clearance/Order if he is
the offender.

4) How much do we pay for NBI clearance application?

- Clearance fee depends on the purpose of application such as
the following:
Purpose of Application

Clearance Fee

Naturalization

P415.00

Cancellation of Alien Certificate

Of Registration (ACR)
Repatriation
Business Requirement

P165.00

Change of Name
Permit to Carry Firearms
Adoption
NFA, POEA, PRA, SEC Requirement
Travel Abroad

P115.00

Visa Seaman
Local Employment
Other Requirement
5) Where can we apply for NBI clearance in Metro Manila and
any part of the country?
NBI Clearance Outlet
a) NBI Clearance Center
b) Quezon City Hall
c) Muntinlupa City
Alabang
d) Mandaluyong City Hall
e) SM SouthMall
f) Robinsons Place
g) Robinsons Otis

Address
U. N. Avenue, Ermita, Manila
Makatarungan St. Diliman QC
Victory
Shopping
Center,
Maysilo Circle, Mandaluyong City
Alabang Zapote Rd, Las Pinas
Basement I Ermita, Manila
Level 2 Guanzon St Paco, Mla

h) Robinsons Galleria
i) Robinsons Metro East
j) Robinsons Cainta
k) Robinsons Novaliches
l) Ever Gotesco Recto
m) Ever Commonwealth
n) Duty Free Fiesta Mall

Basement I Ortigas Ave QC

Level 4 Marcos Hi-way Pasig
Level 2 Junction Cainta, Rizal
Novaliches QC
3rd Flr Cinema 3 Recto Ave, Mla
2nd Flr Cinema I Comm., QC
N Aquino Ave Paranaque City

Outside Metro Manila (Luzon, Visayas and Mindanao)

a)
b)
c)
d)
e)
f)
g)
h)
i)
j)
k)
l)

Marilao Municipal Hall

Lipa City Hall
Rodriguez Mun Hall
Calamba Mun Hall
Robinsons Tarlac
Robinsons Dasmarinas
Robinsons Imus
Robinsons Sta Rosa
CyberGate
Tuburan Satellite Office
Tagbilaran Bohol
Bien Unido

Beside PNP Stn Marilao, Bulacan

Lipa City, Batangas
Rodriguez, Rizal
Calamba, Laguna
Hacienda Luisita
Dasmarinas, Cavite
Imus, Cavite
Sta Rosa, Laguna
Cebu City
Tuburan, Cebu
Tagbilaran, Bohol
Bohol

NBI Regional and District Offices

1) Cordillera Administrative Region

Baguio City

Region I
2)
3)
4)
5)

Ilocos Regional Office

Dagupan District Office
Laoag District Office
Vigan District Office

San Fernando, La Union

Dagupan City
Laoag City, Ilocos Norte
Vigan, Ilocos Sur

Region II
6) Cagayan Valley Reg Office
7) Bayombong District Office
8) Isabela District Office

Tuguegarao, Cagayan
Bayombong, Nueva Vizcaya
Ilagan, Isabela

Region III
9) Central Luzon Reg Office
10) Bulacan District Office
11) Cabanatuan District Office
12) Olongapo District Office
13) Tarlac District Office

San Fernando, Pampanga

Malolos City, Bulacan
Cabanatuan City, N Ecija
Olongapo City, Zambales
Tarlac City, Tarlac

Region IV-A
14)
15)
16)
17)

CaLaBaRZon
Cavite District Office
Lucena District Office
Laguna District Office

Batangas City, Batangas

Tagaytay City, Cavite
Lucena City, Quezon
Sta Rosa, Laguna

Region IV-B
18) MiMaRoPa
19) Puerto Princesa District Off

Calapan, Oriental Mindoro

Puerto Princesa, Palawan

Region V
20) Bicol Regional Office
21) Legaspi District Office

Naga City, Camarines Sur

Legaspi City, Albay
Region VI

22) Western Visayas Reg Office

23) Bacolod District Office

Iloilo City, Iloilo

Bacolod City, Negros Occ

Region VII
24) Central Visayas Reg. Office
25) Dumaguete District Office

Cebu City, Cebu

Dumaguete City, Negros Or

Region VIII
26) Eastern Visayas Reg Office
27) Samar District Office

Tacloban City, Leyte

Catbalogan City, Samar

Region IX
28) Western Mindanao Reg Off
29) Dipolog District Office
30) Pagadian District Office

Zamboanga City
Dipolog City
Pagadian City

Region X
31) Northeastern Mindanao
Regional Office
32) Iligan District Office

Cagayan de Oro City

Iligan City

Region XI
33) Southeastern Mindanao
Regional Office
34) Tagum District Office

Davao City
Tagum City

Region XII
35) Central Mindanao
Regional Office
36) Saranggani District Office

Koronadal City
General Santos City

Region XIII
37) CARAGA

Butuan City
Region XIV

38) ARMM

Cotabato City

6) How do persons living abroad apply for NBI Clearance?

- Secure NBI clearance application form from the Philippine
Embassy/Consulate in the country where applicant resides,
else, ask a relative in the Philippines to send application form,
which can be secured from the Office of the Identification and
Records Division (IRD), 4th Floor, NBI Clearance Building, UN
Ave., Manila.
Accomplish the form and ask for assistance in taking your
fingerprint impressions (rolled) and have it signed by the one

who assisted in the fingerprinting. Attach one (1) 2x2 picture

in white background, photocopy of passport, photocopy of
Identification Card/s and authorization letter if a relative in
the Philippines will submit the application in your behalf.
This relative will also be in-charge of sending you your NBI
clearance certificate.
If you are sending the application to the Philippines thru mail
or forwarders, address same to Ms. Julie Macalit, Mailed
Clearance Section, 2nd Floor NBI Clearance Building, U.N.
Avenue, Ermita, Manila. If you will send a check, it
should be
payable to the NBI Director in Philippine
currency in the amount of two hundred pesos (P200.00)
with drawee bank in the Philippines. If you will send cash,
dollars are acceptable,
the amount of which,
is
equivalent to two hundred pesos (P200.00). Your NBI
clearance certificate will be mailed to you thru air mail.
7) How about foreign nationals who need NBI clearance?
- Fill-out the NBI application form for foreigners (red
Fingerprint Chart). You will also be required to fill-out the
application form for the Biometric Clearance System. Indicate
on the application form your name that is reflected on your
passport. Attach photocopy of your passport and Alien
certificate of registration (ACR).
- Go through the steps of clearance processing, after which,
submit application to the Alien Counter, where you will be
fingerprinted for rolled impression.
- You will be advised when to claim for your NBI Clearance
Certificate.
8) For more information and clarification, where and how do
we contact the NBI?
- You can reach at Telephone number 5261294 or at Trunkline
5238231 Local 5523, 5499 and 5502;
- Email us at nbiclearance@nbi.gov.ph;
- You can text your questions regarding online application and
GCash Payment at 0917-5638052.