Tsgal0469f 311souvikd

Branch|PRA maintained By|Service Exe/Manager|Service Order/Service Request|Sales
Company|Sales Order no|Sales Order date|Sales Position No|Service Area|SO/SR.Dt

|PRA submitted dt|Customer/Dealer Name|Phone Number|Model Code|Cabinet No(For Ap
pl) and SO/RPL/Invoice No(For Others)|D.O.P.|Def.Product code|Def. Product Desc|
Repl Is From|Repl Prod Code|Repl Prod Desc|Qty to be Replaced|Damage/Defective|D
amage Happened At|Spares Cost|Labour Cost|GR Note Ind|Physical Inspection Date|P
roduct Category|Nature Of Complain|Com Sl. No.|Joint No.|Joint Desc|Item Code|It
em Description|JobCode 1|Status|San/Rej/Pen|Sanction No|Sanction dt|Sanction/Rej
ection Text|Observation/Defects|Price of Defective Model|Price of Replacement Mo
del|Price Difference|
EE3|samartd|Samar Talukdar|995897|0|0||0|G28|25/02/2014|05/03/2014|MOHAN CHANDRA
DAS|9854765609|2E0CP1/GDE 19 B2 BRUSHED STEEL|080454040|14/05/2008|2E0CP1|GDE 1
9 B2 BRUSHED STEEL|Replacement from Category Stock|2118A7|180L CG PREMIUM SILK G
REY|1|Defective|||||Jan 1 1900 12:00AM|R|MAIN_DOOR||||||DRR|Sanctioned|nirjharc
|EE3/R/100908|31/03/2014|Ok as per a.bagchi approval|Main door rust need to repl
ace from category stock Approval taken from Arnab Bagchi|12750.00|0.00|12750.00|
EE3|salam|SHAHNOWAJA ALAM|940572|0|0||0|G21|27/05/2014|28/06/2014|AMIT HUSSAN|98
64392447|2C14D1/GDA 19 F DB Dualtone Bl|070361312|23/04/2007|2C14D1|GDA 19 F DB
Dualtone Blue|Replacement from Finished Goods Stocks|2C14D1|GDA 19 F DB Dualtone
Blue|1|Damage|Manufacturing Defect|3457|350|No|May 27 2014 12:00AM|R|DENT/DAMAG
E||||||DRR|Sanctioned|nirjharc|EE3/R/100962|17/07/2014|ok as per ho approval|Bod
y/Door rusting case spare obsolete. cat stock replace sanction from Mr A Bagchi|
0.00|0.00|0.00|
EE3|samartd|Samar Talukdar|940400|0|0||0|G28|23/05/2014|27/05/2014|MD SONU ALI|9
864786569|2F26SW/GDPV5 195T SHELL WINE R|1209222906|24/04/2014|2F26SW|GDPV5 195T
SHELL WINE RED REFR|Replacement from Finished Goods Stocks|2F26SW|GDPV5 195T SH
ELL WINE RED REFR|1|Defective|||||Jan 1 1900 12:00AM|R|MAIN_DOOR||||||DPR|Sanct
ioned|nirjharc|EE3/R/100934|29/05/2014|ok|New ref, door gap is found. need repla
cement |14700.00|14700.00|0.00|
EE3|kaushika|kaushik Bhagabati|949716|0|0||0|G10|31/10/2014|03/11/2014|MUJIBUL R
EHMAN|9854803051|2HIWVE/GDP V5 195 DLX IVY WINE|1305410142|19/05/2014|2HIWVE|GDP
V5 195 DLX IVY WINE 5*|Replacement from Finished Goods Stocks|2F26SW|GDPV5 195T
SHELL WINE RED REFR|1|Defective|||||Jan 1 1900 12:00AM|R|GAS_LEAK|-|01|COMPRES
SOR TO CONDENSOR /WATER EVAPORSTION INLET /|-|-|SKA|Sanctioned|nirjharc|EE3/R/10
1043|04/11/2014|ok|Earlier complain on 08-10-2014 then ref ok after that custome
r said machine get problem and customer asking for replacement|16500.00|14700.00
|1800.00|
EE3|kaushika|kaushik Bhagabati|945914|0|0||0|G28|20/08/2014|05/09/2014|SUBUTH CH
ANDRA|7399420129|2F30KW/GDP V2 195 C5*KIWI GRE|1012170080|28/06/2011|2F30KW|GDP V
5 195C 5*KIWI GREEN|Replacement from Finished Goods Stocks|2F30KW|GDP V5 195C 5*
KIWI GREEN|1|Defective|||||Jan 1 1900 12:00AM|R|COMPRESSOR||-|-|-|-|CJA|Sanctio
ned|nirjharc|EE3/R/100997|05/09/2014|ok as special case|Two time compressor repl
ace 5 time gas charging after that machine not ok Need to replace from cat stock
|14050.00|14050.00|0.00|
EE3|salam|SAHNOWAJ ALAM|995441|0|0||0|GB0|15/02/2014|17/02/2014|SEPU ROY|9862406
471|2G4HSW/GFE 25 TZ SHELL WINE RE|1012220606|12/02/2011|2G4HSW|GFE 25 TZ SHELL
WINE RED REF||2G4HSW|GFE 25 TZ SHELL WINE RED REF|1|Damage|Manufacturing Defect|
4523|350|No|Feb 15 2014 12:00AM|R|DENT/DAMAGE||||||KRR|Rejected|salam||//-|depri
ciation policy|Body/Door rusting case Also body is swelled Ned urgent replacemen
t from CAT STOCK|19788.00|19788.00|0.00|
EE3|salam|SHAHNOWAJA ALAM|940961|0|0||0|GB0|02/06/2014|21/06/2014|SOMURAI MURASI
NGH|9774058778|2G51WR/GDN 185 C 173L NEO WINE|1309030287|02/03/2014|2G51WR|GDN 1
85 C 173L NEO WINE RED|Replacement from Finished Goods Stocks|2G51WR|GDN 185 C 1
73L NEO WINE RED|1|Damage|Manufacturing Defect|3457|350|No|Jun 2 2014 12:00AM|R
|LINER||||||KAR|Sanctioned|nirjharc|EE3/R/100963|17/07/2014|ok|CABINET LINER AND
ALIGHMENT DEFECT not repairable. Need replacement need replacement|11700.00|117
00.00|0.00|
EE3|samartd|Samar Talukdar|998271|0|0||0|G60|21/04/2014|05/05/2014|PAM[PA ELECTR
ONICS & ELECTRICAL|9678211132|2G51WR/GDN 185 C 173L NEO WINE|1308031709|29/09/20
13|2G51WR|GDN 185 C 173L NEO WINE RED||2G51WR|GDN 185 C 173L NEO WINE RED|1|Dama
ge|Dealer / Distributor handling|4000|1000|No|Apr 22 2014 12:00AM|R|DENT/DAMAGE|
|||||KKR|Sanctioned|nirjharc|EE3/R/100924|13/05/2014|ok|Both side of cabinet is
damaged., The front side is also damaged. Need replacement|11700.00|11700.00|0.0
0|
EE3|naba|Naba Kalita|999166|0|0||0|G71|03/05/2014|22/07/2014|M/S G.B.ENTERPRISE|
2633815|2G51WR/GDN 185 C 173L NEO WINE|1306032126|08/07/2013|2G51WR|GDN 185 C 17
3L NEO WINE RED||2G51WR|GDN 185 C 173L NEO WINE RED|1|Damage|Dealer / Distributo
r handling|1925|275|No|May 5 2014 12:00AM|R|DENT/DAMAGE||||||DXR|Sanctioned|nir
jharc|EE3/R/100974|29/07/2014|ok , under damage policy|Main door damage, cabinet
side penal dent & scratc corner heavy damage, not repairable Dealer asking urge
nt replacement|11700.00|11700.00|0.00|
EE3|naba|Naba Kalita|999465|0|0||0|G28|08/05/2014|09/05/2014|NITEN RAJBANSHI|961
3762093|2G51WR/GDN 185 C 173L NEO WINE|1309030887|04/03/2014|2G51WR|GDN 185 C 17
3L NEO WINE RED|Replacement from Finished Goods Stocks|2G51WR|GDN 185 C 173L NEO
WINE RED|1|Defective|||||Jan 1 1900 12:00AM|R|COMPRESSOR||-|-|-|-|CPR|Sanction
ed|nirjharc|EE3/R/100931|17/05/2014|ok|Two time repete complain, 1st gas leak on
REV, Customer not agree to repair again, new purches Asking urgent replacement
or refund money|11700.00|11700.00|0.00|
EE3|samartd|Samar Talukdar|996618|0|0||0|G28|13/03/2014|29/03/2014|RANJIT DAS|90
85191684|2HIWVE/GDP V5 195 DLX IVY WINE|1309410446|06/03/2014|2HIWVE|GDP V5 195
DLX IVY WINE 5*||2HIWVE|GDP V5 195 DLX IVY WINE 5*|1|Defective|||||Jan 1 1900 1
2:00AM|R|COMPRESSOR||-|-|-|-|CLR|Sanctioned|souvikd|EE3/R/100907|29/03/2014|ok|N
ew ref found gas leak, customer not allowed to repair. |16500.00|16500.00|0.00|
EE3|salam|SHAHNOWAJA ALAM|947203|0|0||0|GB0|13/09/2014|20/09/2014|PALLABI DEY|96
12355656|2KIZSW /GDP V5 195 DLX SHELL W|1306220168|18/04/2014|2KIZSW|GDP V5 195
DLX Shell Wi Red 5*|Replacement from Finished Goods Stocks|2HIWVE|GDP V5 195 DLX
IVY WINE 5*|1|Defective|||||Jan 1 1900 12:00AM|R|SWEATING||||||WCA|Sanctioned|
nirjharc|EE3/R/101008|23/09/2014|OK|Cabinet sweating, could not repaired even wi
th the help of trainer. Manufacturing defect NEED URGENT REPLACEMENT|16500.00|16
500.00|0.00|
EE3|samartd|Samar Talukdar|994424|0|0||0|G71|17/01/2014|23/01/2014|M/S G.B.ENTER
PRISE|2633815|2HIWVR/GDP V5 195 DLX IVY RED|1308400688|31/08/2013|2HIWVR|GDP V5
195 DLX IVY RED 5*||2HIWVR|GDP V5 195 DLX IVY RED 5*|1|Damage|Dealer / Distribut
or handling|3000|700|No|Jan 21 2014 12:00AM|R|DENT/DAMAGE||||||KKR|Sanctioned|ni
rjharc|EE3/R/100887|03/02/2014|Ok|Side of the cabinet is damaged, need replaceme
nt |16500.00|16500.00|0.00|
PRISE|2633815|2HIWVR/GDP V5 195 DLX IVY RED|1401401283|02/03/2014|2HIWVR|GDP V5
195 DLX IVY RED 5*||2HIWVR|GDP V5 195 DLX IVY RED 5*|1|Damage|Dealer / Distribut
or handling|2000|800|No|Apr 7 2014 12:00AM|R|DENT/DAMAGE||||||KKR|Sanctioned|ni
rjharc|EE3/R/100950|30/06/2014|ok|Stock damaged case. |16500.00|16500.00|0.00|
EE3|naba|Naba Kalita|997010|0|0||0|GHC|24/03/2014|26/05/2014|M/S R.B.MAKERS & CO
|1|2J0FOC/GFE 25 SMT3N OCEANIC ST|1305340576|12/09/2013|2J0FOC|GFE 25 SMT3N OCEA
NIC STEEL||2J0FOC|GFE 25 SMT3N OCEANIC STEEL|1|Defective|||||Jan 1 1900 12:00AM
|R|GAS_LEAK|-|02|WATER EVAP OUTLET /HOT LOOP OUTLET TO CONDENSOR|-|-|GAR|Sanctio
ned|nirjharc|EE3/R/100939|29/05/2014|ok|compressor defect, condensor leak Dealer
not agree to repaire the set. Asking urgent replacement or refund money|20500.0
0|20500.00|0.00|
EE3|kaushika|kaushik Bhagabati|944067|0|0||0|G10|19/07/2014|08/08/2014|SAMIRAN B
ORUA|9435679328|2J0FOC/GFE 25 SMT3N OCEANIC ST|1209340247|19/10/2013|2J0FOC|GFE
25 SMT3N OCEANIC STEEL|Replacement from Finished Goods Stocks|2J0FOC|GFE 25 SMT3
N OCEANIC STEEL|1|Defective|||||Jan 1 1900 12:00AM|R|SPARES_NOT_IN_STOCK||-|-|r
mdfeon25ocb||DRR|Sanctioned|nirjharc|EE3/R/100984|11/08/2014|Ok HO escalated cas
e|Spare not in Stock ,customer machine is now at warranty , customer asking for
replacement customer escalated to highest level|20500.00|20500.00|0.00|
EE3|samartd|Samar Talukdar|996056|0|0||0|G28|01/03/2014|05/03/2014|AJIT KUMAR NA
TH|9435007127|2J7CSW/GFE 32 CVT4N SHELL WINE|1312220138|22/02/2014|2J7CSW|GFE 32
CVT4N Shell Wine Red||2J7CSW|GFE 32 CVT4N Shell Wine Red|1|Defective|||||Jan 1
1900 12:00AM|R|COMPRESSOR||-|-|-|-|CPR|Sanctioned|souvikd|EE3/R/100902|06/03/20
14|ok|New ref DOA case. Cust not agree to repair it. |30600.00|30600.00|0.00|
EE3|kaushika|kaushik Bhagabati|942085|0|0||0|G91|19/06/2014|05/07/2014|KALPANA P
URKASTYA|9859352468|2G2KB3/GDE 23 SS4 - BURGANDY B|111191362|20/02/2012|2G2KB3|G
DE 23 SS4 BURGANDY BLOOM|Replacement from Finished Goods Stocks|2JEAWR|GDE 23 BX
1 Wine Red 5|1|Defective|||||Jan 1 1900 12:00AM|R|GAS_LEAK|-|01|COMPRESSOR TO C
ONDENSOR /WATER EVAPORSTION INLET /|-|-|GER|Sanctioned|nirjharc|EE3/R/100960|15/
07/2014|OK as approved by HO|two time Evaporator replaced but problem not solv
customer asking replacement Replace from cat stock|16850.00|16500.00|350.00|
EE3|samartd|Samar Talukdar|999286|0|0||0|G28|06/05/2014|06/05/2014|DURGA BARMA|9
508448817|2JGESS/GDN 185 D SILVER STREAK|1308170778|03/02/2014|2JGESS|GDN 185 D
Silver Streak|Replacement from Finished Goods Stocks|2JGESS|GDN 185 D Silver Str
eak|1|Defective|||||Jan 1 1900 12:00AM|R|COMPRESSOR||-|-|-|-|CRR|Sanctioned|nir
jharc|EE3/R/100926|13/05/2014|ok|High noise is coming in running the machine nee
d replacement |11900.00|11900.00|0.00|
EE3|samartd|Samar Talukdar|995820|0|0||0|G71|24/02/2014|05/03/2014|PRANAV JYOTID
AS|9678422807|2JMDRS/RD EDGE 185CW 5.1 RUBY|1210141921|15/01/2014|2JMDRS|RD Edge
185CW 5.1 Ruby Streak|Replacement from Finished Goods Stocks|2JMAWR|RD Edge 185
CW 5.1 Wine Red|1|Defective|||||Jan 1 1900 12:00AM|R|SWEATING||||||WCR|Sanction
ed|nirjharc|EE3/R/100903|08/03/2014|ok|New ref sweating happening. Cust not allo
wed to repair |12650.00|12300.00|350.00|
EE3|subhasis|SUBHASISH DAS|944287|0|0||0|G71|23/07/2014|28/07/2014|M/S G.B.ENTER
PRISE|2633815|2JSNWM/RD EDGEPRO 190PD 5.1 WM|1306481918|10/07/2013|2JSNWM|RD Edg
ePro 190PD 5.1 WM Mtrx||2JSNWM|RD EdgePro 190PD 5.1 WM Mtrx|1|Damage|Transit bet
ween Distributor|1800|275|No|Jul 25 2014 12:00AM|R|DENT/DAMAGE||||||DXR|Sanction
ed|nirjharc|EE3/R/100969|29/07/2014|ok , under damage policy|MAIN DOOR AND CABIN
ET DENT NOT AGREE TO REPAIR ASKING FOR REPLACEMENT|16750.00|16750.00|0.00|
EE3|kaushika|kaushik Bhagabati|944528|0|0||0|G60|26/07/2014|21/08/2014|NARESHWAR
BARUAH|9707178377|2JSTLW/RD EDGEPRO 190PDS 5.1 L|1404495809|16/05/2014|2JSTLW|R
D EdgePro 190PDS 5.1 Lush Wne|Replacement from Finished Goods Stocks|2JSQWP|RD E
dgePro 190PDS 5.1WI Petals|1|Defective|||||Jan 1 1900 12:00AM|R|SWEATING||||||W
SR|Sanctioned|nirjharc|EE3/R/100989|22/08/2014|ok|customer not agree to repaier
his set customer asking for replacement|17900.00|17550.00|350.00|
EE3|salam|SHAHNOWAJA ALAM|999683|0|0||0|G24|12/05/2014|21/06/2014|S RAJBHAR|9957
436406|2JSQWP/RD EDGEPRO 190PDS 5.1 W|1312461104|03/03/2014|2JSQWP|RD EdgePro 19
0PDS 5.1WI Petals||2JSQWP|RD EdgePro 190PDS 5.1WI Petals|1|Defective|||||Jan 1
1900 12:00AM|R|COMPRESSOR|131|-|-|-|-|CPR|Sanctioned|nirjharc|EE3/R/100961|17/07
/2014|ok|Poor pumping. 5PSI Compressor failure New purchase, customer upset wit
h set NEED URGENT REPLACEMENT|17550.00|17550.00|0.00|
2633815|2JSQWP/RD EDGEPRO 190PDS 5.1 W|1306461521|31/07/2013|2JSQWP|RD EdgePro 1
90PDS 5.1WI Petals||2JSQWP|RD EdgePro 190PDS 5.1WI Petals|1|Damage|Dealer / Dist
ributor handling|2275|275|No|May 16 2014 12:00AM|R|DENT/DAMAGE||||||DXR|Sanction
ed|nirjharc|EE3/R/100973|29/07/2014|ok , under damage policy|Main door damage, c
abinet side penal dent. corner heavy damage, not repairable Dealer asking urgent
replacement|17550.00|17550.00|0.00|
EE3|kaushika|kaushik Bhagabati|947603|0|0||0|G28|23/09/2014|29/09/2014|MOHOMMADI
DIS ALI .|9854739344|2JSTLS/RD EDGEPRO 190PDS 5.1 L|1311500308|28/12/2013|2JSTLS
|RD EdgePro 190PDS 5.1 Lush Slr||2JSTLS|RD EdgePro 190PDS 5.1 Lush Slr|1|Defecti
ve|||||Jan 1 1900 12:00AM|R|COMPRESSOR||-|-|-|-|CHA|Pending for Approval|souvik
d||//-||customer not agree to repaier his set customer asking replacement Custom
er & Dealer asking for Replacement|17900.00|17900.00|0.00|
EE3|subhasis|SUBHASISH DAS|946231|0|0||0|G60|27/08/2014|24/10/2014|R.P BAISHYA|9
864269941|2KSTLP/RD EDGEPRO 190PDS 5.1 L|1403560820|18/04/2014|2KSTLP|RD EdgePro
190PDS 5.1 LushPink|Replacement from Finished Goods Stocks|2JSTLW|RD EdgePro 19
0PDS 5.1 Lush Wne|1|Defective|||||Jan 1 1900 12:00AM|R|COMPRESSOR||-|-|-|-|CNA|
Sanctioned|nirjharc|EE3/R/101032|25/10/2014|ok|New machine,heavy sound from comp
ressor Not agree to repair CUSTOMER ASKING FOR REPLACEMENT|17900.00|17900.00|0.0
0|
EE3|subhasis|Sachin Das|947931|0|0||0|G28|29/09/2014|30/09/2014|MOHOMMADIDIS ALI
.|9854739344|2JSTLS/RD EDGEPRO 190PDS 5.1 L|1311500308|28/12/2013|2JSTLS|RD Edg

ePro 190PDS 5.1 Lush Slr|Replacement from Finished Goods Stocks|2JSTLW|RD EdgePr
o 190PDS 5.1 Lush Wne|1|Defective|||||Jan 1 1900 12:00AM|R|SWEATING||||||WWA|Sa
nctioned|nirjharc|EE3/R/101015|30/09/2014|ok|sweating is happening in the cabine
t near gasket, there is no gap of gasket and setting also normal customer not al
lowing any more repair work|17900.00|17900.00|0.00|
EE3|kaushika|kaushik Bhagabati|941877|0|0||0|G93|17/06/2014|17/06/2014|DIMPI GUH
AI|9954750885|2JSQWP/RD EDGEPRO 190PDS 5.1 W|1306461371|12/01/2014|2JSQWP|RD Edg
ePro 190PDS 5.1WI Petals|Replacement from Finished Goods Stocks|2JSTLW|RD EdgePr
o 190PDS 5.1 Lush Wne|1|Defective|||||Jan 1 1900 12:00AM|R|WATER_DRIPPING||||||
WLR|Sanctioned|nirjharc|EE3/R/100951|30/06/2014|ok as special case|water droping
in suction line unable to repaier in sustion line Customer & Dealer asking for
Replacement|17550.00|17900.00|-350.00|
EE3|salam|SHAHNOWAJA ALAM|999556|0|0||0|G24|10/05/2014|16/05/2014|MD SALAMUDIN|7
896449934|2JSTLS/RD EDGEPRO 190PDS 5.1 L|1305500464|11/06/2013|2JSTLS|RD EdgePro
190PDS 5.1 Lush Slr|Replacement from Finished Goods Stocks|2JSTLW|RD EdgePro 19
0PDS 5.1 Lush Wne|1|Damage|Manufacturing Defect|3457|350|No|May 10 2014 12:00AM|
R|LINER||||||KPR|Sanctioned|nirjharc|EE3/R/100930|17/05/2014|ok|Multiple crack d
eveloped in the liner, photo attac h. not repairable. Need replacement Customer
threating to go consumer forum.|17900.00|17900.00|0.00|
EE3|samartd|Samar Talukdar|999285|0|0||0|G28|06/05/2014|06/05/2014|G AHAMED|9957
881904|2JSTLW/RD EDGEPRO 190PDS 5.1 L|1305490220|07/07/2013|2JSTLW|RD EdgePro 19
0PDS 5.1 Lush Wne||2JSTLW|RD EdgePro 190PDS 5.1 Lush Wne|1|Defective|||||Jan 1
1900 12:00AM|R|COMPRESSOR||-|-|-|-|CLR|Sanctioned|nirjharc|EE3/R/100925|13/05/20
14|ok repeat failure case|Repeat compressor problem, customer not allowed to rep
air again. Need replacement. Earlier call no. 986833 , 989148, 996448, 996760|1
7900.00|17900.00|0.00|
EE3|samartd|Samar Talukdar|996531|0|0||0|G61|12/03/2014|01/04/2014|NIBARAN MALAK
AR|9864089424|2JUNWM/RD EDGEPRO 210PD 5.1 WI|1210481168|10/09/2013|2JUNWM|RD Edg
ePro 210PD 5.1 WI Matrix|Replacement from Finished Goods Stocks|2JUTLW|RD EdgePr
o 210PDS 5.1 Lush Wne|1|Defective|||||Jan 1 1900 12:00AM|R|OTHERS||||||KPR|Sanc
tioned|nirjharc|EE3/R/100911|03/04/2014|ok|Localised burnt in the cabinet near b
ulb area. Approval taken from Rohit Kharade |18400.00|19650.00|-1250.00|
EE3|subhasis|SUBHASISH DAS|946068|0|0||0|G60|24/08/2014|13/09/2014|SANDIP PAL|99
54033671|2JZAGS/RT EON 240 P 4.2-GREY S|1307520312|02/11/2013|2JZAGS|RT EON 240
P 4.2-Grey Sparkle||2JZAGS|RT EON 240 P 4.2-Grey Sparkle|1|Damage|Manufacturing
Defect|3000|275|No|Sep 1 2014 12:00AM|R|LINER||||||JCA|Rejected|souvikd||//-|re
ject for evaluation|New purchase,liner crack Not agree to repair Asking for repl
acement|22750.00|22750.00|0.00|
EE3|samartd|Samar Talukdar|994894|0|0||0|G60|31/01/2014|19/02/2014|HEMANTA KUMAR
SHARMA|9706066343|2K0PSW/RT EON 231 PS 5.2 SW RE|1309220197|29/10/2013|2K0PSW|R
T EON 231 PS 5.2 SW Red|Replacement from Finished Goods Stocks|2K0GSS|RT EON 231
CT 4.2 Slvr Strk|1|Defective|||||Jan 1 1900 12:00AM|R|WATER_DRIPPING||||||WLR|
Sanctioned|nirjharc|EE3/R/100898|26/02/2014|ok|In new Ref water is dripping, cus
tomer not allowed to repair. |24150.00|22350.00|1800.00|
EE3|kaushika|kaushik Bhagabati|944218|0|0||0|G60|22/07/2014|21/08/2014|HEMANTA K
UMAR SHARMA|9706066343|2K0GSS/RT EON 231 CT 4.2 SLVR|1312290156|04/03/2014|2K0G
SS|RT EON 231 CT 4.2 Slvr Strk|Replacement from Finished Goods Stocks|2K0GSS|RT
EON 231 CT 4.2 Slvr Strk|1|Defective|||||Jan 1 1900 12:00AM|R|GAS_LEAK|-|01|COM
PRESSOR TO CONDENSOR /WATER EVAPORSTION INLET /|-|-|GOR|Sanctioned|nirjharc|EE3/
R/100996|27/08/2014|ok as per ho approval|Doa case ,customer not agree to repaie
r his set customer asking replacement |22350.00|22350.00|0.00|
EE3|kaushika|kaushik Bahagabati|996218|0|0||0|G99|05/03/2014|10/03/2014|B SHARMA
|9957598378|2K0JSW/RT EON 231 P 4.2 SW RE|1305220166|29/10/2013|2K0JSW|RT EON 2
31 P 4.2 SW Red|Replacement from Finished Goods Stocks|2K0GSS|RT EON 231 CT 4.2
Slvr Strk|1|Defective|||||Jan 1 1900 12:00AM|R|OTHERS||||||TER|Sanctioned|nirjh
arc|EE3/R/100904|13/03/2014|Ok ok ok|Earlier twio time tharmostat change , custo
mer unhappy , customer not agree to repaier his set Dealer asking for replacemen
t|22950.00|22350.00|600.00|
EE3|kaushika|kaushik Bhagabati|947781|0|0||0|G91|26/09/2014|09/10/2014|M/S KHAIT

AN TRADERS|2338070|2K0PSW/RT EON 231 PS 5.2 SW RE|1309220197|31/10/2013|2K0PSW|R
T EON 231 PS 5.2 SW Red||2K0PSW|RT EON 231 PS 5.2 SW Red|1|Damage|Dealer / Distr
ibutor handling|1200|700|No|Sep 26 2014 12:00AM|R|DENT/DAMAGE||||||JCA|Sanctione
d|nirjharc|EE3/R/101031|25/10/2014|ok|unable to repair earlier call in system 99
6505 11 march 14 . need to replace Dealer asking for replacement|24150.00|24150.
00|0.00|
EE3|kaushika|kaushik Bhagabati|944686|0|0||0|G60|29/07/2014|18/08/2014|M/S NEW S
TAR FRESH|2343235|2KHAWR/GDA 19 A2H WINE RED|1403039842|30/04/2014|2KHAWR|GDA 19
A2H Wine Red||2KHAWR|GDA 19 A2H Wine Red|1|Damage|Dealer / Distributor handling
|1500|800|No|Jul 30 2014 12:00AM|R|DENT/DAMAGE||||||FXR|Sanctioned|nirjharc|EE3/
R/100988|18/08/2014|ok|Within Policy Case .Unable to Repaier Dealer asking for r
eplacement |11800.00|11800.00|0.00|
EE3|subhasis|SUBHASISH DAS|944305|0|0||0|G61|23/07/2014|23/07/2014|M/S NEW SRI G
OPAL ELECTRONICS|9706651925|2KHAWR/GDA 19 A2H WINE RED|1403030415|29/04/2014|2KH
AWR|GDA 19 A2H Wine Red||2KHAWR|GDA 19 A2H Wine Red|1|Damage|Transit between Dis
tributor|2000|300|No|Jul 23 2014 12:00AM|R|DENT/DAMAGE||||||DXR|Sanctioned|nirjh
arc|EE3/R/100971|29/07/2014|ok , under damage policy|MAIN DOOR AND CABINET DENT
NEW PURCHASE,NOT AGREE TO REPAIR ASKING FOR REPLACEMENT|11800.00|11800.00|0.00|
EE3|subhasis|Subhasis Das|945763|0|0||0|G28|18/08/2014|24/09/2014|M/S GHOSH BROT
HERS|2570754|2KHAWR/GDA 19 A2H WINE RED|1405034758|30/06/2014|2KHAWR|GDA 19 A2H
Wine Red||2KHAWR|GDA 19 A2H Wine Red|1|Damage|Transit from Branch to Dealer|5000
|500|No|Aug 19 2014 12:00AM|R|DENT/DAMAGE||||||JCA|Sanctioned|nirjharc|EE3/R/101
019|18/10/2014|ok|right side cabinet dent |11800.00|11800.00|0.00|
EE3|souvikd|Soiuvik Dhara|943829|0|0||0|G60|16/07/2014|22/07/2014|M/S NEW STAR F
RESH|2343235|2KHAWR/GDA 19 A2H WINE RED|1405036656|01/05/2014|2KHAWR|GDA 19 A2H
Wine Red||2KHAWR|GDA 19 A2H Wine Red|1|Damage|Dealer / Distributor handling|875|
375|No|Jul 19 2014 12:00AM|R|DENT/DAMAGE||||||DXR|Sanctioned|nirjharc|EE3/R/1009
64|22/07/2014|ok under damage policy|under damage policy |11800.00|11800.00|0.0
0|
EE3|salam|SHAHNOWAJA ALAM|998682|0|0||0|GFB|26/04/2014|01/05/2014|A S SHEKAWAT|9
435150025|2KHAWR/GDA 19 A2H WINE RED|1404030840|25/04/2014|2KHAWR|GDA 19 A2H Win
e Red||2KHAWR|GDA 19 A2H Wine Red|1|Defective|||||Jan 1 1900 12:00AM|R|COMPRESS
OR|140|-|-|-|-|CPR|Sanctioned|souvikd|EE3/R/100922|02/05/2014|ok|Poor pumping. N
ew purchase, Compressor failure first day. Ned immidiate replacement |11800.00|1
1800.00|0.00|
EE3|samartd|Samar Talukdar|995055|0|0||0|G60|04/02/2014|19/03/2014|M/S KALIKA EN
TERPRISE|9864068191|2KIZSW/GDP V5 195 DLX SHELL WI|1307221187|06/08/2013|2KIZSW|
GDP V5 195 DLX Shell Wi Red 5*||2KIZSW|GDP V5 195 DLX Shell Wi Red 5*|1|Damage|D
ealer / Distributor handling|2000|500|No|Feb 4 2014 12:00AM|R|DENT/DAMAGE||||||
KKR|Sanctioned|nirjharc|EE3/R/100905|19/03/2014|Ok|Dent found in the cabinet Sto
ck damage |16500.00|16500.00|0.00|
PRISE|2633815|2KIZSW/GDP V5 195 DLX SHELL WI|1309220535|21/11/2013|2KIZSW|GDP V5
195 DLX Shell Wi Red 5*||2KIZSW|GDP V5 195 DLX Shell Wi Red 5*|1|Defective|||||
Jan 1 1900 12:00AM|R|GAS_LEAK|-|01|COMPRESSOR TO CONDENSOR /WATER EVAPORSTION I
NLET /|-|-|GAR|Sanctioned|nirjharc|EE3/R/100940|29/05/2014|ok|New ref found defe
ctive need replacement |16500.00|16500.00|0.00|
PRISE|2633815|2KIZSW/GDP V5 195 DLX SHELL WI|1310220073|30/11/2013|2KIZSW|GDP V5
195 DLX Shell Wi Red 5*||2KIZSW|GDP V5 195 DLX Shell Wi Red 5*|1|Damage|Dealer
/ Distributor handling|3000|800|No|Apr 7 2014 12:00AM|R|DENT/DAMAGE||||||KKR|Sa
nctioned|nirjharc|EE3/R/100938|29/05/2014|ok|New ref dent, Need replacement |16
500.00|16500.00|0.00|
EE3|samartd|Samar Talukdar|998221|0|0||0|G28|19/04/2014|26/04/2014|NITUN GOSOMAT
ARI|9954369059|2KIZSW/GDP V5 195 DLX SHELL WI|1310220768|18/04/2014|2KIZSW|GDP V
5 195 DLX Shell Wi Red 5*||2KIZSW|GDP V5 195 DLX Shell Wi Red 5*|1|Defective||||
|Jan 1 1900 12:00AM|R|COMPRESSOR||-|-|-|-|CLR|Sanctioned|souvikd|EE3/R/100917|2
6/04/2014|ok|New ref compressor is found defective need replacement |16500.00|16
500.00|0.00|
EE3|kaushika|kaushik Bhagabati|944914|0|0||0|G61|01/08/2014|11/08/2014|PRANAB SH
AH|9706353844|2HIWVR/GDP V5 195 DLX IVY RED|1406400221|10/07/2014|2HIWVR|GDP V5
195 DLX IVY RED 5*|Replacement from Finished Goods Stocks|2KIZSW|GDP V5 195 DLX
Shell Wi Red 5*|1|Defective|||||Jan 1 1900 12:00AM|R|SWEATING||||||WMR|Sanction
ed|nirjharc|EE3/R/100986|12/08/2014|OK|Tranier visit the same case , sweating cu
stomer asking replacement |16500.00|16500.00|0.00|
EE3|samartd|Samar Talukdar|999193|0|0||0|G61|03/05/2014|12/05/2014|NUTUNA CHAKNA
|8011395742|2KKAB2/GDC 110 S 4.1 METALLIC|1401000323|29/04/2014|2KKAB2|GDC 110 S
METALLIC BLUE||2KKAB2|GDC 110 S METALLIC BLUE|1|Defective|||||Jan 1 1900 12:00
AM|R|ELECTRICAL_DEFECT||||||GER|Sanctioned|souvikd|EE3/R/100928|13/05/2014|ok|Ne
w ref, DOA case. Evaporator found defective. need replacement |10750.00|10750.00
|0.00|
EE3|naba|Naba Kalita|997234|0|0||0|G33|28/03/2014|28/08/2014|M/S JOOM ELECTRONIC
S|9678766154|2KMWWO/RD EDGE 185 CHTM 5.1 W|1402102067|28/03/2014|2KMWWO|RD EDGE
185 CHTM 5.1 W Strokes||2KMMWR|RD EDGE 185CH 5.1 Wine Red|1|Damage|Transit betwe
en Distributor|2150|275|No|Aug 28 2014 12:00AM|R|DENT/DAMAGE||||||KKR|Sanctioned
|nirjharc|EE3/R/100998|09/09/2014|ok|Main door damage, side penal dent dealer no
t agree to repair, within policy Dealer asking urgent replacement|14000.00|12600
.00|1400.00|
EE3|kaushika|kaushik Bhagabati|944768|0|0||0|G5B|30/07/2014|02/08/2014|K DABA|94
35695840|2HDAWR/GDE 195 BX1 WINE RED 5*|130303554|29/10/2013|2HDAWR|GDE 195 BX1
WINE RED 5*|Replacement from Finished Goods Stocks|2KMMWR|RD EDGE 185CH 5.1 Wine
Red|1|Defective|||||Jan 1 1900 12:00AM|R|LINER||||||KPR|Sanctioned|nirjharc|EE
3/R/100985|11/08/2014|OK|Cabinet crack ,unable to repair customer asking replace
ment photo attatched|12750.00|12600.00|150.00|
EE3|subhasis|SUBHASISH DAS|948672|0|0||0|G71|13/10/2014|14/10/2014|KIRAN DEKA|99
57653367|2KMMWR/RD EDGE 185CH 5.1 WINE|1406033066|12/10/2014|2KMMWR|RD EDGE 185C
H 5.1 Wine Red||2KMMWR|RD EDGE 185CH 5.1 Wine Red|1|Defective|||||Jan 1 1900 12
:00AM|R|COMPRESSOR||-|-|-|-|CHA|Sanctioned|souvikd|EE3/R/101018|18/10/2014|ok|Ne
w machine,compressor defective Not agree to repair Asking for replacement|12600.
00|12600.00|0.00|
AN TRADERS|2338070|2KMMWR/RD EDGE 185CH 5.1 WINE|1407030959|26/09/2014|2KMMWR|RD
EDGE 185CH 5.1 Wine Red||2KMMWR|RD EDGE 185CH 5.1 Wine Red|1|Damage|Dealer / Di
stributor handling|1200|700|No|Sep 26 2014 12:00AM|R|DENT/DAMAGE||||||JCA|Sancti
oned|nirjharc|EE3/R/101029|25/10/2014|ok|Cabinet & back side havey damage unable
to repair the emachine ,within policy case Dealer and sales also need replaceme
nt|12600.00|12600.00|0.00|
AN TRADERS|2338070|2KMWSO/RD EDGE 185 CHTM 5.1SLR|1404260015|27/04/2014|2KMWSO|R
D EDGE 185 CHTM 5.1Slr Stroke||2KMWSO|RD EDGE 185 CHTM 5.1Slr Stroke|1|Damage|De
aler / Distributor handling|1200|500|No|Sep 26 2014 12:00AM|R|DENT/DAMAGE||||||J
CA|Sanctioned|nirjharc|EE3/R/101026|25/10/2014|ok|Cabinet & back side havey dama
ge unable to repair the emachine ,within policy case Dealer asking for replaceme
nt|14000.00|14000.00|0.00|
EE3|naba|Naba Kalita|941465|0|0||0|G36|09/06/2014|21/10/2014|GALAXY GALAXY|99573
67376|2KMWSO/RD EDGE 185 CHTM 5.1SLR|1402261478|02/05/2014|2KMWSO|RD EDGE 185 CH
TM 5.1Slr Stroke||2KMWSO|RD EDGE 185 CHTM 5.1Slr Stroke|1|Damage|Transit between
Distributor|1778|275|No|Jun 12 2014 12:00AM|R|DENT/DAMAGE||||||JCA|Sanctioned|n
irjharc|EE3/R/101046|04/11/2014|ok|cabinet dent -damage, witin policy Dealer not
agree to repaire the set. Asking urgent replacement or refund money|14000.00|14
000.00|0.00|
2633815|2KMXBW/RD EDGE 185 CHTM 5.1 BL|1403091202|30/04/2014|2KMXBW|RD EDGE 185
CHTM 5.1 Black Wav||2KMXBW|RD EDGE 185 CHTM 5.1 Black Wav|1|Damage|Transit betwe
en Distributor|1950|275|No|Jun 20 2014 12:00AM|R|DENT/DAMAGE||||||DXR|Sanctioned
|nirjharc|EE3/R/100972|29/07/2014|ok , under damage policy|Main door damage, cab
inet side penal dent & scratc Dealer not agree to repaire the set. Asking urgent
replacement or refund money|0.00|0.00|0.00|

PRISE|2633815|2KMXBW/RD EDGE 185 CHTM 5.1 BL|1403091670|30/04/2014|2KMXBW|RD EDG
E 185 CHTM 5.1 Black Wav||2KMXBW|RD EDGE 185 CHTM 5.1 Black Wav|1|Damage|Transit
between Distributor|1600|275|No|Jul 25 2014 12:00AM|R|DENT/DAMAGE||||||DXR|Sanc
tioned|nirjharc|EE3/R/100970|29/07/2014|ok , under damage policy|MAIN DOOR AND C
ABINET DENT NOT AGREE TO REPAIR ASKING FOR REPLACEMENT|0.00|0.00|0.00|
EE3|kaushika|kaushik Bhagabati|950309|0|0||0|G10|11/11/2014|17/11/2014|V ROY||2K
MXBW/RD EDGE 185 CHTM 5.1 BL|1403091681|23/04/2014|2KMXBW|RD EDGE 185 CHTM 5.1 B
lack Wav||2KMXBW|RD EDGE 185 CHTM 5.1 Black Wav|1|Defective|||||Jan 1 1900 12:0
0AM|R|LINER||||||JGA|Sanctioned|nirjharc|EE3/R/101052|19/11/2014|OK|Cabinet crac
k ,unable to repair customer asking replacement |0.00|0.00|0.00|
EE3|samartd|Samar Talukdar|999018|0|0||0|G60|01/05/2014|27/05/2014|JIK MIK WORLD
.||2KMWSO/RD EDGE 185 CHTM 5.1SLR|1402261482|01/05/2014|2KMWSO|RD EDGE 185 CHTM
5.1Slr Stroke|Replacement from Finished Goods Stocks|2KMXBW|RD EDGE 185 CHTM 5.
1 Black Wav|1|Damage|Dealer / Distributor handling|2000|800|No|May 2 2014 12:00
AM|R|DENT/DAMAGE||||||KKR|Sanctioned|nirjharc|EE3/R/100935|29/05/2014|ok|New ref
found damaged. Need replacement |14000.00|0.00|14000.00|
PRISE|2633815|2KMXWW/RD EDGE 185 CHTM 5.1 WI|1402151787|02/04/2014|2KMXWW|RD EDG
E 185 CHTM 5.1 Win Wave||2KMXWW|RD EDGE 185 CHTM 5.1 Win Wave|1|Damage|Dealer /
Distributor handling|2500|800|No|Apr 18 2014 12:00AM|R|DENT/DAMAGE||||||KGR|Sanc
tioned|nirjharc|EE3/R/100937|29/05/2014|ok|New ref found damaged. Need Replaceme
nt |0.00|0.00|0.00|
EE3|kaushika|kaushik Bhagabati|944517|0|0||0|G5A|26/07/2014|30/10/2014|SARGHAM V
ENTURES PVT LTD|9435547535|2KMXWW/RD EDGE 185 CHTM 5.1 WI|1403153423|30/05/2014|
2KMXWW|RD EDGE 185 CHTM 5.1 Win Wave||2KMXWW|RD EDGE 185 CHTM 5.1 Win Wave|1|Dam
age|Dealer / Distributor handling|1500|275|No|Jul 26 2014 12:00AM|R|DENT/DAMAGE|
|||||JCA|Sanctioned|nirjharc|EE3/R/101042|04/11/2014|ok|unable to repair side pa
nel received in damage co So No 102467100316 received in damage Dealer and sales
also need replacement|0.00|0.00|0.00|
EE3|kaushika|kaushik Bhagabati|941587|0|0||0|G60|11/06/2014|13/06/2014|BADSHA AL
I|9706632434|2KMMWR/RD EDGE 185CH 5.1 WINE|1405031420|10/06/2014|2KMMWR|RD EDGE
185CH 5.1 Wine Red|Replacement from Finished Goods Stocks|2KMXWW|RD EDGE 185 CHT
M 5.1 Win Wave|1|Defective|||||Jan 1 1900 12:00AM|R|LINER||||||KPR|Sanctioned|s
ouvikd|EE3/R/100942|13/06/2014|ok|Doa case ,customer not agree to repaier his se
t customer asking replacement |12600.00|0.00|12600.00|
EE3|naba|Naba Kalita|944274|0|0||0|GHC|23/07/2014|29/09/2014|P SARKAR||2KMXBW/RD
EDGE 185 CHTM 5.1 BL|1406090489|19/07/2014|2KMXBW|RD EDGE 185 CHTM 5.1 Black Wa
v|Replacement from Finished Goods Stocks|2KMYBB|RD EDGE 185 CHTM 5.1 Bery Blom|1
|Defective|||||Jan 1 1900 12:00AM|R|DENT/DAMAGE||||||MDA|Sanctioned|souvikd|EE3
/R/101014|29/09/2014|ok|Main door dent, new purchese, dop-19-07-2014 Obsolete wi
ll not be available as per HO(spareqry) Customer asking urgent replacement|0.00|
0.00|0.00|
AN TRADERS|2338070|2KMYBB/RD EDGE 185 CHTM 5.1 BE|1408270672|20/08/2014|2KMYBB|R
D EDGE 185 CHTM 5.1 Bery Blom||2KMYBB|RD EDGE 185 CHTM 5.1 Bery Blom|1|Damage|De
ge unable to repair the emachine ,within policy case Dealer and sales also need
replacement|0.00|0.00|0.00|
EE3|salam|SHAHNOWAJA ALAM|946899|0|0||0|G24|08/09/2014|19/09/2014|MS MINU GOSH|8
721825046|2KMXBW/RD EDGE 185 CHTM 5.1 BL|1403092026|15/04/2014|2KMXBW|RD EDGE 18
5 CHTM 5.1 Black Wav|Replacement from Finished Goods Stocks|2KMYBB|RD EDGE 185 C
HTM 5.1 Bery Blom|1|Defective|||||Jan 1 1900 12:00AM|R|WATER_DRIPPING||||||WEA|
Sanctioned|nirjharc|EE3/R/101009|23/09/2014|OK|Water dripping could not rectifie
d, Checked by tra iner, new purchage NEED URGENT REPLACEMENT|0.00|0.00|0.00|
EE3|naba|Naba Kalita|941540|0|0||0|G34|10/06/2014|28/08/2014|M/S RAJ ELECTRONICS
|9864146801|2HIWVE/GDP V5 195 DLX IVY WINE|1404411052|10/06/2014|2HIWVE|GDP V5 1
95 DLX IVY WINE 5*||2KQEGS|GDE 195 BXTM Garden Silver|1|Damage|Transit between D
istributor|1625|275|No|Jun 10 2014 12:00AM|R|DENT/DAMAGE||||||KKR|Sanctioned|nir

jharc|EE3/R/100999|09/09/2014|ok|cabinet dent -damage, witin policy Dealer not a
gree to repaire the set. Asking urgent replacement or refund money|16500.00|0.00
|16500.00|
EE3|samartd|Samar Talukdar|998152|0|0||0|G61|18/04/2014|26/04/2014|S GOGOI|80110
11211|2KMYBB/RD EDGE 185 CHTM 5.1 BE|1403274902|18/04/2014|2KMYBB|RD EDGE 185 CH
TM 5.1 Bery Blom|Replacement from Finished Goods Stocks|2KQOBB|GDE 195 BXTM Berr
y Bloom|1|Defective|||||Jan 1 1900 12:00AM|R|COMPRESSOR||-|-|-|-|CLR|Sanctioned
|souvikd|EE3/R/100918|26/04/2014|ok|New ref compressor is found defective need r
eplacement |0.00|0.00|0.00|
EE3|salam|SHAHNOWAJA ALAM|998670|0|0||0|G6D|26/04/2014|16/05/2014|M/S SHARMA ELE
CTRONICS|8974561925|2KQOBB/GDE 195 BXTM BERRY BLOO|1403270703|26/04/2014|2KQOBB|
GDE 195 BXTM Berry Bloom||2KQOBB|GDE 195 BXTM Berry Bloom|1|Damage|Manufacturing
Defect|3457|350|No|Apr 26 2014 12:00AM|R|DENT/DAMAGE||||||KKR|Sanctioned|nirjha
rc|EE3/R/100932|17/05/2014|ok|Cabinet damage. Compressor bottom brocken Cabinet
bottom damage. New purchase need replacement|0.00|0.00|0.00|
PRISE|2633815|2KQOBB/GDE 195 BXTM BERRY BLOO|1403272676|01/03/2014|2KQOBB|GDE 19
5 BXTM Berry Bloom||2KQOBB|GDE 195 BXTM Berry Bloom|1|Damage|Dealer / Distributo
r handling|2500|700|No|Apr 18 2014 12:00AM|R|DENT/DAMAGE||||||KKR|Sanctioned|nir
jharc|EE3/R/100936|29/05/2014|ok|New ref is found dent Need Replacement |0.00|0.
00|0.00|
EE3|samartd|Samar Talukdar|998440|0|0||0|G71|23/04/2014|29/04/2014|S. MOTASERJEE
|9436058739|2KSJCW/RD EDGEPRO 190CT 5.1CRY|1402612563|22/04/2014|2KSJCW|RD EdgeP
ro 190CT 5.1Crystl Win|Replacement from Finished Goods Stocks|2KSGSO|RD EdgePro
190CT 5.1 S Strokes|1|Defective|||||Jan 1 1900 12:00AM|R|WATER_DRIPPING||||||WL
R|Sanctioned|souvikd|EE3/R/100921|02/05/2014|ok|New ref DOA case. |16100.00|159
00.00|200.00|
EE3|naba|Naba Kalita|944962|0|0||0|G33|02/08/2014|20/08/2014|MD. AJAM MAFIDUL IS
LAM|9954322733|2JSNWM/RD EDGEPRO 190PD 5.1 WM|1308481031|18/06/2014|2JSNWM|RD Ed
gePro 190PD 5.1 WM Mtrx|Replacement from Finished Goods Stocks|2KSGSO|RD EdgePro
190CT 5.1 S Strokes|1|Defective|||||Jan 1 1900 12:00AM|R|GAS_LEAK|-|07|EVAP CO
OLING COIL OUTLET TO ACCUMILATOR|-|-|GER|Sanctioned|nirjharc|EE3/R/100995|27/08/
2014|ok|Gas leak on evaporator, new purchese customer not agree to repair the ne
w set Asking urgent replacement or refund money|16750.00|15900.00|850.00|
EE3|subhasis|SUBHASISH DAS|947336|0|0||0|G71|16/09/2014|22/09/2014|MEGHALYA HOUS
E|7896167945|2KSGSO/RD EDGEPRO 190CT 5.1 S|1407582728|03/09/2014|2KSGSO|RD EdgeP
ro 190CT 5.1 S Strokes||2KSGSO|RD EdgePro 190CT 5.1 S Strokes|1|Defective|||||Ja
n 1 1900 12:00AM|R|COMPRESSOR||-|-|-|-|CHA|Sanctioned|nirjharc|EE3/R/101007|23/
09/2014|OK|New machine,compressor defective Not agree to repair Asking for repla
cement|15900.00|15900.00|0.00|
EE3|subhasis|SUBHASISH DAS|949182|0|0||0|G61|22/10/2014|18/11/2014|M/S ADHIKARI
BROTHER|9957185755|2KSILS/RD EDGEPRO 190CT 5.1 LU|1408500272|15/09/2014|2KSILS|R
D EdgePro 190CT 5.1 Lush Slvr||2KSILS|RD EdgePro 190CT 5.1 Lush Slvr|1|Damage|Tr
ansit between Distributor|1700|375|No|Oct 30 2014 12:00AM|R|DENT/DAMAGE||||||JCA
|Sanctioned|nirjharc|EE3/R/101055|25/11/2014|OK|New machine,cabinet damage NOT R
EPAIRABLE,Asking for replacement Dealer replace the machine to the customer|1660
0.00|16600.00|0.00|
AN TRADERS|2338070|2KSILW/RD EDGEPRO 190CT 5.1 LU|1404495894|13/05/2014|2KSILW|R
D EdgePro 190CT 5.1 Lush Wine||2KSILW|RD EdgePro 190CT 5.1 Lush Wine|1|Damage|De
nt|16600.00|16600.00|0.00|
EE3|naba|Naba Kalita|944148|0|0||0|GHA|21/07/2014|29/08/2014|M/S NAHER ELECTRONI
CS|9864331933|2KSILW/RD EDGEPRO 190CT 5.1 LU|1405490742|21/07/2014|2KSILW|RD Edg
ePro 190CT 5.1 Lush Wine||2KSILW|RD EdgePro 190CT 5.1 Lush Wine|1|Damage|Transit
between Distributor|1945|275|No|Jul 23 2014 12:00AM|R|DENT/DAMAGE||||||KKR|Sanc
tioned|nirjharc|EE3/R/101005|17/09/2014|OK|main door damage, cabinet dent-scratc
h dealer not agree to repair the set, within policy Asking urgent replacement or
refund money|16600.00|16600.00|0.00|
EE3|samartd|Samar Talukdar|998703|0|0||0|G61|27/04/2014|29/04/2014|SANJAY ...|98
54604862|2KSILW/RD EDGEPRO 190CT 5.1 LU|1402496409|25/04/2014|2KSILW|RD EdgePro
190CT 5.1 Lush Wine||2KSILW|RD EdgePro 190CT 5.1 Lush Wine|1|Defective|||||Jan
1 1900 12:00AM|R|COMPRESSOR||-|-|-|-|CLR|Sanctioned|souvikd|EE3/R/100923|02/05/2
014|ok|New ref DOA case. |16600.00|16600.00|0.00|
PRISE|2633815|2KSJCB/RD EDGEPRO 190CT 5.1CRY|1310600668|30/11/2013|2KSJCB|RD Edg
ePro 190CT 5.1Cryst Blck||2KSJCB|RD EdgePro 190CT 5.1Cryst Blck|1|Defective|||||
Jan 1 1900 12:00AM|R|GAS_LEAK|-|01|COMPRESSOR TO CONDENSOR /WATER EVAPORSTION I
NLET /|-|-|GAR|Sanctioned|nirjharc|EE3/R/100941|29/05/2014|ok|New ref found defe
ctive, need replacement |16100.00|16100.00|0.00|
EE3|salam|SHAHNOWAJA ALAM|943374|0|0||0|G6C|09/07/2014|18/07/2014|M/S KISHAN ELE
CTRONICS|8974071036|2KSJCW/RD EDGEPRO 190CT 5.1CRY|1405612782|30/06/2014|2KSJCW|
RD EdgePro 190CT 5.1Crystl Win||2KSJCW|RD EdgePro 190CT 5.1Crystl Win|1|Damage|M
anufacturing Defect|2945|250|No|Jul 9 2014 12:00AM|R|DENT/DAMAGE||||||KKR|Sanct
ioned|nirjharc|EE3/R/100990|22/08/2014|ok|Cabinet damage. Compressor bottom broc
ken base misalingened, not repairable NEED URGENT REPLACEMENT|16100.00|16100.00|
0.00|
EE3|subhasis|SUBHASISH DAS|949601|0|0||0|GHJ|29/10/2014|24/11/2014|M/S SUBHASAKT
I TRADING PVT LTD|9864800650|2KSJCW/RD EDGEPRO 190CT 5.1CRY|1404613560|31/05/201
4|2KSJCW|RD EdgePro 190CT 5.1Crystl Win||2KSJCW|RD EdgePro 190CT 5.1Crystl Win|1
|Damage|Transit between Distributor|1800|275|No|Nov 6 2014 12:00AM|R|DENT/DAMAG
E||||||JCA|Pending for Approval|souvikd||//-||CABINET SCRATCH AND DENT NOT REPAI
RABLE Asking for replacement|16100.00|16100.00|0.00|
EE3|kaushika|kaushik Bhagabati|949664|0|0||0|G60|30/10/2014|03/11/2014|DEPANKAR
HAJORIKA|9864301670|2KSMCL/RD EDGEPRO 190PD 5.1CAR|1402593292|29/10/2014|2KSMCL|
RD EdgePro 190PD 5.1Carbn Leaf||2KSMCL|RD EdgePro 190PD 5.1Carbn Leaf|1|Defectiv
e|||||Jan 1 1900 12:00AM|R|GAS_LEAK|-|01|COMPRESSOR TO CONDENSOR /WATER EVAPORS
TION INLET /|-|-|SBA|Sanctioned|souvikd|EE3/R/101040|04/11/2014|doa case|Doa cas
e ,customer not agree to repaier his set customer asking replacement |16750.00|1
6750.00|0.00|
EE3|kaushika|Kaushik Bhagabati|994766|0|0||0|G10|27/01/2014|27/01/2014|HIMANGHU
BHAGABATI|9864713586|2KSTLP/RD EDGEPRO 190PDS 5.1 L|1306561255|18/12/2013|2KSTLP
|RD EdgePro 190PDS 5.1 LushPink||2KSTLP|RD EdgePro 190PDS 5.1 LushPink|1|Defecti
ve|||||Jan 1 1900 12:00AM|R|GAS_LEAK|-|01|COMPRESSOR TO CONDENSOR /WATER EVAPOR
STION INLET /|-|-|GOR|Sanctioned|nirjharc|EE3/R/100886|31/01/2014|ok|customer No
t agree to repaier his set customer need urgent replacement |17900.00|17900.00|0
.00|
EE3|subhasis|Abhilekh Sharma|950729|0|0||0|GHE|19/11/2014|21/11/2014|A.SEN GUPTA
|9774103866|2KSTLP/RD EDGEPRO 190PDS 5.1 L|1312560281|13/05/2014|2KSTLP|RD EdgeP
ro 190PDS 5.1 LushPink||2KSTLP|RD EdgePro 190PDS 5.1 LushPink|1|Defective|||||Ja
n 1 1900 12:00AM|R|WATER_DRIPPING||||||NMA|Pending for Approval|souvikd||//-||W
ater dripping repeated complaint, Customer asking for replacement |17900.00|1790
0.00|0.00|
EE3|subhasis|Subhasis Das|943999|0|0||0|G27|18/07/2014|20/10/2014|HANGHRAJ ELECT
RONICS.|9957641753|2KSTLP/RD EDGEPRO 190PDS 5.1 L|1306560091|18/07/2014|2KSTLP|R
D EdgePro 190PDS 5.1 LushPink||2KSTLP|RD EdgePro 190PDS 5.1 LushPink|1|Damage|Tr
ansit from Branch to Dealer|1625|275|No|Jul 19 2014 12:00AM|R|DENT/DAMAGE||||||J
CA|Sanctioned|nirjharc|EE3/R/101023|21/10/2014|ok|right side cabinet dent need t
o replace |17900.00|17900.00|0.00|
PRISE|2633815|2KSTLP/RD EDGEPRO 190PDS 5.1 L|1403560501|30/04/2014|2KSTLP|RD Edg
ePro 190PDS 5.1 LushPink||2KSTLP|RD EdgePro 190PDS 5.1 LushPink|1|Damage|Transit
between Distributor|2000|275|No|Jul 25 2014 12:00AM|R|DENT/DAMAGE||||||DXR|Sanc
tioned|nirjharc|EE3/R/100968|29/07/2014|OK|MAIN DOOR AND CABINET DENT NOT AGREE
TO REPAIR ASKING FOR REPLACEMENT|17900.00|17900.00|0.00|

ePro 190PDS 5.1 LushPink||2KSTLP|RD EdgePro 190PDS 5.1 LushPink|1|Defective|||||
Jan 1 1900 12:00AM|R|COMPRESSOR||-|-|-|-|CJR|Sanctioned|nirjharc|EE3/R/100943|1
3/06/2014|OK|New ref compressor is found defective need replacement |17900.00|17
900.00|0.00|
ePro 190PDS 5.1 LushPink||2KSTLP|RD EdgePro 190PDS 5.1 LushPink|1|Damage|Dealer
/ Distributor handling|3000|500|No|Mar 28 2014 12:00AM|R|DENT/DAMAGE||||||KKR|Sa
nctioned|nirjharc|EE3/R/100916|21/04/2014|ok|Cabinet dent ref, need to be replac
ed |17900.00|17900.00|0.00|
AN TRADERS|2338070|2KSTWH/RD EDGEPRO 190PDS 5.1 L|1403620129|29/04/2014|2KSTWH|R
D EdgePro 190PDS 5.1 LushWhit||2KSTWH|RD EdgePro 190PDS 5.1 LushWhit|1|Damage|De
AA|Sanctioned|nirjharc|EE3/R/101027|25/10/2014|ok|Cabinet & back side havey dama
nt|17900.00|17900.00|0.00|
EE3|subhasis|SUBHASISH DAS|950066|0|0||0|G60|06/11/2014|17/11/2014|DINU GOSWAMI|
9864208654|2KTUSI/RH EDGEDIGI 190PDS 5.1S|1409650860|22/10/2014|2KTUSI|RH EdgeDi
gi 192PDS 5.1Sil Sprg|Replacement from Finished Goods Stocks|2KTUWI|RH EdgeDigi
192PDS 5.1WineSprg|1|Defective|||||Jan 1 1900 12:00AM|R|OTHERS||||||NMA|Sanctio
ned|nirjharc|EE3/R/101050|18/11/2014|OK|New purchase,pcb defective Not agree to
repair Asking for replacement|0.00|0.00|0.00|
EE3|naba|kaushik Bhagabati|949547|0|0||0|G60|28/10/2014|22/11/2014|M/S CLASSIC|2
666820|2KTUWI/RH EDGEDIGI 190PDS 5.1W|1409751301|28/10/2014|2KTUWI|RH EdgeDigi 1
92PDS 5.1WineSprg||2KTUWI|RH EdgeDigi 192PDS 5.1WineSprg|1|Damage|Transit from B
ranch to Dealer|2675|275|No|Oct 28 2014 12:00AM|R|DENT/DAMAGE||||||JCA|Pending f
or Approval|souvikd||//-||main door, cabinet, side penal damage, new purches dea
ler not agree to repair the set asking urgent replacement or refund money|0.00|0
.00|0.00|
EE3|subhasis|SUBHASISH DAS|949904|0|0||0|G60|04/11/2014|17/11/2014|CHITARANJAN S
HETTY|8876551936|2KTUSI/RH EDGEDIGI 190PDS 5.1S|1409650021|26/09/2014|2KTUSI|RH
EdgeDigi 192PDS 5.1Sil Sprg|Replacement from Finished Goods Stocks|2KTUWI|RH Edg
eDigi 192PDS 5.1WineSprg|1|Defective|||||Jan 1 1900 12:00AM|R|OTHERS||||||NMA|S
anctioned|nirjharc|EE3/R/101049|18/11/2014|OK|New purchase,pcb defective Not agr
ee to repair Asking for replacement|0.00|0.00|0.00|
EE3|naba|Naba Kalita|946006|0|0||0|G34|22/08/2014|21/10/2014|M/S RODALI MULTI TR
EAD|9864426407|2KUGCW/RD EDGEPRO 210CT 5.1CRY|1407610320|22/08/2014|2KUGCW|RD Ed
gePro 210CT 5.1Crytl Wine||2KUGCW|RD EdgePro 210CT 5.1Crytl Wine|1|Damage|Transi
t between Distributor|1925|275|No|Aug 25 2014 12:00AM|R|DENT/DAMAGE||||||JCA|San
ctioned|nirjharc|EE3/R/101033|25/10/2014|ok|cabinet dent -damage, witin policy D
ealer not agree to repaire the set. Asking urgent replacement or refund money|17
600.00|17600.00|0.00|
EE3|kaushika|kaushik Bhagabati|942534|0|0||0|G99|27/06/2014|02/07/2014|R K SHERM
A|9678005847|2KYCLP/RT EON 260 P 4.2 LUSH P|1307560129|06/04/2014|2KYCLP|RT EON
260 P 4.2-Lush Pink||2KYCLP|RT EON 260 P 4.2-Lush Pink|1|Defective|||||Jan 1 19
00 12:00AM|R|SWEATING||||||WLR|Sanctioned|nirjharc|EE3/R/100957|03/07/2014|OK|Ma
nufacturing Defect as per Trainer customer not agree to repair his Set Megha vis
ion Replace the set to customer|25300.00|25300.00|0.00|
EE3|salam|SHAHNOWAJA ALAM|940459|0|0||0|G21|24/05/2014|28/05/2014|M/S DATA HOUSE
|9435060521|2KZASO/RT EON 240 P 4.2 S STRO|1312580114|30/01/2014|2KZASO|RT EON 2
40 P 4.2 S Strokes||2KZASO|RT EON 240 P 4.2 S Strokes|1|Defective|||||Jan 1 190
0 12:00AM|R|COMPRESSOR|131|-|-|-|-|CPR|Sanctioned|nirjharc|EE3/R/100933|29/05/20
14|OK|Poor pumping. 5PSI Compressor failure New purchase, customer already retu
ned m/c to deal Ned urgent replacement|22750.00|22750.00|0.00|
EE3|kaushika|kaushik Bhagabati|999480|0|0||0|G71|08/05/2014|10/05/2014|M/S G.B.E
NTERPRISE|2633815|2KZBLW/RT EON 240 P 4.2 LUSH|1306490451|18/06/2013|2KZBLW|RT
EON 240 P 4.2 Lush Wine||2KZBLW|RT EON 240 P 4.2 Lush Wine|1|Damage|Dealer / Dis
tributor handling|4000|500|No|May 9 2014 12:00AM|R|DENT/DAMAGE||||||KKR|Sanctio

ned|nirjharc|EE3/R/100927|13/05/2014|ok as special case|damage from long time un
ablie to repaier Dealer asking for replacement|23550.00|23550.00|0.00|
EE3|samartd|Samar Talukdar|940768|0|0||0|G28|29/05/2014|30/05/2014|NITEN DAS|789
6018589|2L0USW/RTEON 231 C 2.3 SHELL W|1405220050|20/05/2014|2L0USW|RTEON 231 C
2.3 Shell Wine Red|Replacement from Finished Goods Stocks|2L04RS|RTEON 231 C 2.3
Ruby Streak|1|Damage|Dealer / Distributor handling|3000|700|No|May 30 2014 12:0
0AM|R|DENT/DAMAGE||||||KKR|Sanctioned|nirjharc|EE3/R/100944|13/06/2014|OK|New re
f scratch and dent found. Customer not allowing to do any repair. Need replaceme
nt|0.00|0.00|0.00|
PRISE|2633815|2L04RS/RTEON 231 C 2.3 RUBY ST|1406570773|31/07/2014|2L04RS|RTEON
231 C 2.3 Ruby Streak||2L04RS|RTEON 231 C 2.3 Ruby Streak|1|Damage|Transit from
Branch to Dealer|2500|375|No|Nov 21 2014 12:00AM|R|DENT/DAMAGE||||||JCA|Pending
for Approval|souvikd||//-||New machine,cabinet damage NOT REPAIRABLE ASKING FOR
REPLACEMENT|0.00|0.00|0.00|
EE3|samartd|Samar Talukdar|942584|0|0||0|G71|28/06/2014|30/06/2014|RISHI AGARWAL
|9864044479|2L0BBL/RTEON 231 PS 3.3 BLACK|1401390205|21/05/2014|2L0BBL|RTEON 231
PS 3.3 BLACK STREAK|Replacement from Finished Goods Stocks|2L0AGS|RTEON 231 PS
3.3 GARDEN SILVER|1|Damage|Manufacturing Defect|1000|800|No|Jun 28 2014 12:00AM|
R|WATER_DRIPPING||||||WLR|Sanctioned|nirjharc|EE3/R/100949|30/06/2014|ok as spec
ial case|Suction line sweating, new Ref, need replacement |0.00|0.00|0.00|
EE3|subhasis|SUBHASISH DAS|944483|0|0||0|G60|25/07/2014|28/07/2014|PARAG GAGYA|7
896015624|2L0VBB/RTEON 231 C 2.3 BERRY B|1402690338|12/07/2014|2L0VBB|RTEON 231
C 2.3 Wine Strokes||2L0VBB|RTEON 231 C 2.3 Wine Strokes|1|Defective|||||Jan 1 1
900 12:00AM|R|ELECTRICAL_DEFECT||||||EWR|Sanctioned|nirjharc|EE3/R/100967|28/07/
2014|OK|New Purchase,Electrical Defect Not agree to repair Asking for replacemen
t|0.00|0.00|0.00|
EE3|subhasis|SUBHASISH DAS|946514|0|0||0|G71|01/09/2014|12/09/2014|RUPAK PAL|986
4279592|2K0PSW/RT EON 231 PS 5.2 SW RE|1306220022|09/11/2013|2K0PSW|RT EON 231 P
S 5.2 SW Red|Replacement from Finished Goods Stocks|2L0ZBB|RT EON 231 C 2.3 Berr
y Bloom|1|Defective|||||Jan 1 1900 12:00AM|R|WATER_DRIPPING||||||WCA|Sanctioned
|nirjharc|EE3/R/101003|15/09/2014|ok|new purchase,sweating happening in customer
m/c Not agree to repair Asking for replacement|24150.00|0.00|24150.00|
EE3|subhasis|SUBHASISH DAS|949735|0|0||0|G71|31/10/2014|01/11/2014|RUPAK PAL|986
4279592|2L0ZBB/RT EON 231 C 2.3 BERRY|1408691190|21/10/2014|2L0ZBB|RT EON 231 C
2.3 Berry Bloom||2L0ZBB|RT EON 231 C 2.3 Berry Bloom|1|Defective|||||Jan 1 1900
12:00AM|R|GAS_LEAK|-|01|COMPRESSOR TO CONDENSOR /WATER EVAPORSTION INLET /|-|-|
SAA|Sanctioned|nirjharc|EE3/R/101044|04/11/2014|ok|new machine,condensor joint l
eak Not agree to repair Asking for replacement|0.00|0.00|0.00|
EE3|subhasis|Abhilekh Sharma|950030|0|0||0|G71|06/11/2014|06/11/2014|MALOI RANJA
N DATTA|9864095917|2L5JLW/RTEON 283 P 2.3 LUSH WI|1405490171|13/09/2014|2L5JLW|R
TEON 283 P 2.3 Lush Wine|Replacement from Finished Goods Stocks|2L5KWH|RTEON 283
P 2.3 Lush White|1|Defective|||||Jan 1 1900 12:00AM|R|WATER_DRIPPING||||||CJA|
Sanctioned|nirjharc|EE3/R/101048|15/11/2014|OK|Customer asking for replacement
|0.00|0.00|0.00|
EE3|subhasis|SUBHASISH DAS|946511|0|0||0|G71|01/09/2014|11/09/2014|DIGANTA GOGOI
|9435047990|2J7CSW/GFE 32 CVT4N SHELL WINE|1312220150|28/01/2014|2J7CSW|GFE 32 C
VT4N Shell Wine Red|Replacement from Finished Goods Stocks|2L7JLW|RTEON 305 P 2.
3 Lush Wine|1|Defective|||||Jan 1 1900 12:00AM|R|WATER_DRIPPING||||||WEA|Sancti
oned|nirjharc|EE3/R/101002|11/09/2014|ok|New purchase,water dripping Not agree t
o repair CUSTOMER ASKING FOR REPLACEMENT|30600.00|0.00|30600.00|
EE3|kaushika|kaushik Bhagabati|949474|0|0||0|G71|27/10/2014|05/11/2014|M.C GUPTA
|2666547|2L9JLW/RTEON 343 P 3.3 LUSH WI|1408490290|22/10/2014|2L9JLW|RTEON 343 P
3.3 Lush Wine||2L9JLW|RTEON 343 P 3.3 Lush Wine|1|Defective|||||Jan 1 1900 12:
00AM|R|GAS_LEAK|-|01|COMPRESSOR TO CONDENSOR /WATER EVAPORSTION INLET /|-|-|SKA|
Sanctioned|souvikd|EE3/R/101047|05/11/2014|ok|Doa case ,customer not agree to re
paier his set customer asking replacement |0.00|0.00|0.00|
EE3|subhasis|SUBHASISH DAS|945331|0|0||0|G71|09/08/2014|26/08/2014|DILIP KUMAR T
AMANG|9864060721|2L9KWH/RTEON 343 P 3.3 LUSH WH|1406620057|29/07/2014|2L9KWH|RTE
ON 343 P 3.3 Lush White||2L9KWH|RTEON 343 P 3.3 Lush White|1|Defective|||||Jan

1 1900 12:00AM|R|FREEZER_DOOR||||||FMR|Sanctioned|nirjharc|EE3/R/100994|27/08/20
14|ok|New purchase,water dripping from freezer door Not agree to repair Asking f
or replacement|0.00|0.00|0.00|
EE3|subhasis|SUBHASISH DAS|943397|0|0||0|G61|09/07/2014|23/07/2014|SHANKAR HAZAR
IKA|2411085|2L9KWH/RTEON 343 P 3.3 LUSH WH|1406620058|08/07/2014|2L9KWH|RTEON 34
3 P 3.3 Lush White||2L9KWH|RTEON 343 P 3.3 Lush White|1|Damage|Dealer / Retailer
to Customer|1675|375|No|Jul 9 2014 12:00AM|R|DENT/DAMAGE||||||FXR|Sanctioned|n
irjharc|EE3/R/100966|25/07/2014|ok , under damage policy|FREEZER DOOR DENT,CABIN
ET DENT NEW PURCHASE CUSTOMER ASKING FOR REPLACEMENT|0.00|0.00|0.00|
EE3|subhasis|Subhasis Das|949801|0|0||0|G28|02/11/2014|24/11/2014|RAJAT ALI|8486
131430|2LMMSO/RD EDGE 185 CH 5.1SILVR|1405260609|30/06/2014|2LMMSO|RD EDGE 185 C
H 5.1Silvr Stroke||2LMMSO|RD EDGE 185 CH 5.1Silvr Stroke|1|Defective|||||Jan 1
1900 12:00AM|R|SWEATING||||||WCA|Sanctioned|nirjharc|EE3/R/101054|25/11/2014|OK|
sweating is happening inside from last three month other condition ok but could
not solved the prob |0.00|0.00|0.00|
PRISE|2633815|2LMMWW/RD EDGE 185 CH 5.1 WINE|1402151787|26/02/2014|2LMMWW|RD EDG
E 185 CH 5.1 Wine Wave||2LMMWW|RD EDGE 185 CH 5.1 Wine Wave|1|Defective|||||Jan
1 1900 12:00AM|R|COMPRESSOR||-|-|-|-|CJA|Sanctioned|nirjharc|EE3/R/101045|04/11
/2014|ok|New machine,compressor defective Not agree to repair Asking for replace
ment|0.00|0.00|0.00|
PRISE|2633815|2LMMWW/RD EDGE 185 CH 5.1 WINE|1405153128|30/06/2014|2LMMWW|RD EDG
E 185 CH 5.1 Wine Wave||2LMMWW|RD EDGE 185 CH 5.1 Wine Wave|1|Damage|Transit bet
ween Distributor|2000|275|No|Oct 28 2014 12:00AM|R|DENT/DAMAGE||||||JCA|Sanction
ed|nirjharc|EE3/R/101041|04/11/2014|ok|New machine,cabinet damage Not ready to r
epair Asking for replacement|0.00|0.00|0.00|
PRISE|2633815|2LSJWT/RD EDGEPRO 190CT 5.1WIN|1405672142|30/06/2014|2LSJWT|RD Edg
ePro 190CT 5.1Win Trance||2LSJWT|RD EdgePro 190CT 5.1Win Trance|1|Damage|Transit
between Distributor|2000|350|No|Nov 19 2014 12:00AM|R|DENT/DAMAGE||||||JCA|Pend
ing for Approval|souvikd||//-||CABINET SCRATCH AND DENT Asking for replacement |
0.00|0.00|0.00|
EE3|subhasis|Abhilekh Sharma|950705|0|0||0|G61|19/11/2014|19/11/2014|M/S SHIBAM
ASSOCIATES|2471975|2LYJSI/RT EON 260 PS 3.3 SILVR|1408650088|29/09/2014|2LYJSI|R
T EON 260 PS 3.3 Silvr Spring||2LYJSI|RT EON 260 PS 3.3 Silvr Spring|1|Damage|Tr
ansit between Distributor|2000|275|No|Nov 19 2014 12:00AM|R|DENT/DAMAGE||||||JTA
|Sanctioned|nirjharc|EE3/R/101053|25/11/2014|OK|cabinet damage, dealer asking fo
r replaement |0.00|0.00|0.00|
EE3|subhasis|SUBHASISH DAS|945359|0|0||0|G61|09/08/2014|22/09/2014|MAITRY MAITRY
TRADERS|2300299|2LYJSI/RT EON 260 PS 3.3 SILVR|1406650092|31/07/2014|2LYJSI|RT
EON 260 PS 3.3 Silvr Spring||2LYJSI|RT EON 260 PS 3.3 Silvr Spring|1|Damage|Tran
sit between Distributor|2000|375|No|Aug 15 2014 12:00AM|R|DENT/DAMAGE||||||MDA|S
anctioned|nirjharc|EE3/R/101035|28/10/2014|OK|new machine, main door and cabinet
dent Not agree to repair Asking for replacement|0.00|0.00|0.00|
EE3|subhasis|SUBHASISH DAS|945796|0|0||0|G71|18/08/2014|22/09/2014|M/S SKY VISIO
N|9613133886|2LYJSI/RT EON 260 PS 3.3 SILVR|1407650388|18/08/2014|2LYJSI|RT EON
260 PS 3.3 Silvr Spring||2LYJSI|RT EON 260 PS 3.3 Silvr Spring|1|Defective|||||J
an 1 1900 12:00AM|R|GAS_LEAK|-|01|COMPRESSOR TO CONDENSOR /WATER EVAPORSTION IN
LET /|-|-|CPA|Rejected for revaluation|souvikd||//-|damage machine , update pra
correctly|New machine,compressor defective Not ready to repair Asking for replac
ement|0.00|0.00|0.00|
EE3|subhasis|SUBHASISH DAS|945157|0|0||0|G71|05/08/2014|30/08/2014|M/S BHARALI B
ROTHERS|2541466|2LYJSI/RT EON 260 PS 3.3 SILVR|1406650338|31/07/2014|2LYJSI|RT E
ON 260 PS 3.3 Silvr Spring||2LYJSI|RT EON 260 PS 3.3 Silvr Spring|1|Damage|Trans
it between Distributor|1800|275|No|Aug 11 2014 12:00AM|R|DENT/DAMAGE||||||FXR|Sa
nctioned|nirjharc|EE3/R/101001|09/09/2014|ok|FREEZER DOOR DENT,CABINET DENT NOT
REPAIRABLE ASKING FOR REPLACEMENT|0.00|0.00|0.00|
EE3|kaushika|kaushik Bhagabati|950467|0|0||0|G60|14/11/2014|17/11/2014|N.K BARTH

AKUR|9435054249|2LYJWI/RT EON 260 PS 3.3 WINE|1407751007|20/09/2014|2LYJWI|RT EO
N 260 PS 3.3 Wine Spring||2LYJWI|RT EON 260 PS 3.3 Wine Spring|1|Defective|||||J
an 1 1900 12:00AM|R|SWEATING||||||WSA|Sanctioned|nirjharc|EE3/R/101051|19/11/20
14|OK|customer not agree to repaier his set customer asking replacement |0.00|0.
00|0.00|
EE3|kaushika|kaushik Bhagabati|947251|0|0||0|G60|15/09/2014|06/10/2014|C.K MAHAN
TA|9435193574|2LYJWI/RT EON 260 PS 3.3 WINE|1407750161|10/09/2014|2LYJWI|RT EON
260 PS 3.3 Wine Spring||2LYJWI|RT EON 260 PS 3.3 Wine Spring|1|Defective|||||Jan
1 1900 12:00AM|R|COMPRESSOR||-|-|-|-|CMA|Sanctioned|souvikd|EE3/R/101016|06/10
/2014|ok as special case|Doa case ,customer not agree to repaier his set custome
r asking replacement |0.00|0.00|0.00|
CS|9864331933|2LZ2CW/RTEON 240 P 2.3 CRYSTAL|1402610491|02/05/2014|2LZ2CW|RTEON
240 P 2.3 CRYSTAL WINE||2LZ2CW|RTEON 240 P 2.3 CRYSTAL WINE|1|Damage|Transit bet
ween Distributor|2600|375|No|Jul 23 2014 12:00AM|R|DENT/DAMAGE||||||KKR|Sanction
ed|nirjharc|EE3/R/101011|23/09/2014|OK|main door damage, cabinet dent-scratch de
aler not agree to repair the set, within policy Asking urgent replacement or ref
und money|0.00|0.00|0.00|
CS|9864331933|2LZBCL/RTEON 240 P 2.3 CARBON|1405590327|21/07/2014|2LZBCL|RTEON 2
40 P 2.3 CARBON LEAF||2LZBCL|RTEON 240 P 2.3 CARBON LEAF|1|Damage|Transit betwee
n Distributor|2375|375|No|Jul 23 2014 12:00AM|R|DENT/DAMAGE||||||KKR|Sanctioned|
nirjharc|EE3/R/101010|23/09/2014|OK|main door damage, cabinet dent-scratch deale
r not agree to repair the set, within policy Asking urgent replacement or refund
money|0.00|0.00|0.00|
EE3|subhasis|SUBHASISH DAS|944986|0|0||0|G60|02/08/2014|16/08/2014|KAPIL MUNI SI
NGH|9864271291|2LZBCL/RTEON 240 P 2.3 CARBON|1401590022|10/06/2014|2LZBCL|RTEON
240 P 2.3 CARBON LEAF||2LZBCL|RTEON 240 P 2.3 CARBON LEAF|1|Defective|||||Jan 1
1900 12:00AM|R|SWEATING||||||WER|Sanctioned|nirjharc|EE3/R/100987|16/08/2014|ok
|New machine,sweating happen Customer not agree to repair Asking for replacement
|0.00|0.00|0.00|
EE3|naba|Naba Kalita|944022|0|0||0|G60|19/07/2014|22/07/2014|RAJENDRA PRASAD|986
4093835|2LZBCL/RTEON 240 P 2.3 CARBON|1407590085|17/07/2014|2LZBCL|RTEON 240 P 2
.3 CARBON LEAF||2LZBCL|RTEON 240 P 2.3 CARBON LEAF|1|Defective|||||Jan 1 1900 1
2:00AM|R|COMPRESSOR|140|-|-|-|-|CMR|Sanctioned|souvikd|EE3/R/100965|24/07/2014|o
k|compressor defect, new purchese DOP-17.07.14 Customer not agree to repair the
set Asking urgent replacement or refund money|0.00|0.00|0.00|
S|9678766154|2LZBHL/RTEON 240 P 2.3 HONEY L|1401660062|02/03/2014|2LZBHL|RTEON 2
40 P 2.3 HONEY LEAF||2LZBHL|RTEON 240 P 2.3 HONEY LEAF|1|Damage|Transit between
Distributor|1775|375|No|Mar 28 2014 12:00AM|R|DENT/DAMAGE||||||KKR|Sanctioned|ni
rjharc|EE3/R/101000|09/09/2014|ok|cabinet dent -damage, witin policy Dealer not
agree to repaire the set. Asking urgent replacement or refund money|0.00|0.00|0.
00|
EE3|kaushika|samar Talukdar|997937|0|0||0|G61|15/04/2014|19/04/2014|JAYANT SIGYA
|9864099147|2LZBCL/RTEON 240 P 2.3 CARBON|1402591012|13/04/2014|2LZBCL|RTEON 240
P 2.3 CARBON LEAF|Replacement from Finished Goods Stocks|2LZCLW|RTEON 240 P 2.3
LUSH WINE|1|Defective|||||Jan 1 1900 12:00AM|R|COMPRESSOR||-|-|-|-|CJR|Sanctio
ned|souvikd|EE3/R/100915|21/04/2014|ok|Doa case ,customer not agree to repaier h
is set customer asking replacement |0.00|0.00|0.00|
EE3|souvikd|Souvik Dhara|943954|0|0||0|G60|18/07/2014|30/07/2014|N BHATTACHARYAJ
EE|9435113398|2LZ2CB/RTEON 240 P 2.3 CRYSTAL|1405600077|25/06/2014|2LZ2CB|RTEON
240 P 2.3 CRYSTAL BLACK|Replacement from Finished Goods Stocks|2LZCLW|RTEON 240
P 2.3 LUSH WINE|1|Defective|||||Jan 1 1900 12:00AM|R|GAS_LEAK|-|01|COMPRESSOR T
O CONDENSOR /WATER EVAPORSTION INLET /|-|-|GJR|Sanctioned|nirjharc|EE3/R/100975|
31/07/2014|ok as special case|gas leak , not allow to repair |0.00|0.00|0.00|
EE3|kaushika|kaushik Bhagabati|945327|0|0||0|G93|08/08/2014|09/10/2014|M/S SHYAM
SAJAWAT|9435739870|2LZCLW/RTEON 240 P 2.3 LUSH WI|1403490623|30/04/2014|2LZCLW|
RTEON 240 P 2.3 LUSH WINE||2LZCLW|RTEON 240 P 2.3 LUSH WINE|1|Damage|Dealer / Di

stributor handling|1200|700|No|Aug 8 2014 12:00AM|R|DENT/DAMAGE||||||JCA|Sancti
oned|nirjharc|EE3/R/101034|25/10/2014|ok|RSP received in damage condition EEC/93
035116 dealer not wait so much time Dealer asking for replacement sargam dealer
|0.00|0.00|0.00|
EE3|subhasis|Sachin Das|945904|0|0||0|G28|20/08/2014|14/10/2014|JITUMONI DAS|995
4749367|2JZAGS/RT EON 240 P 4.2-GREY S|1307520008|01/08/2013|2JZAGS|RT EON 240 P
4.2-Grey Sparkle|Replacement from Finished Goods Stocks|2LZCLW|RTEON 240 P 2.3
LUSH WINE|1|Defective|||||Jan 1 1900 12:00AM|R|MAIN_DOOR||||||MRA|Sanctioned|ni
rjharc|EE3/R/101020|18/10/2014|ok as special case|Main door rusted. item code ob
solete. |22750.00|0.00|22750.00|
S|9678766154|2LZHSI/RT EON 240 PS 3.3 SILVR|1406650345|14/07/2014|2LZHSI|RT EON
240 PS 3.3 Silvr Spring||2LZHSI|RT EON 240 PS 3.3 Silvr Spring|1|Damage|Transit
between Distributor|1250|375|No|Aug 2 2014 12:00AM|R|DENT/DAMAGE||||||JSA|Sanct
ioned|nirjharc|EE3/R/101024|21/10/2014|ok|Both side panel havey dent, within pol
icy Dealer not agree to repaire the set. Asking urgent replacement or refund mon
ey|0.00|0.00|0.00|
S|9678766154|2LZHWI/RT EON 240 PS 3.3 WINE|1406751051|25/07/2014|2LZHWI|RT EON 2
40 PS 3.3 Wine Spring||2LZHWI|RT EON 240 PS 3.3 Wine Spring|1|Damage|Transit bet
ween Distributor|1625|375|No|Aug 2 2014 12:00AM|R|DENT/DAMAGE||||||JSA|Sanction
ed|nirjharc|EE3/R/101025|21/10/2014|ok|Both side panel havey dent, within policy
Dealer not agree to repaire the set. Asking urgent replacement or refund money|
0.00|0.00|0.00|
EE3|subhasis|SUBHASISH DAS|944190|0|0||0|GHG|22/07/2014|24/07/2014|ALONG CO OPER
ATIVE GENERAL STORE|9436256075|4E06A7/GWF 580A 5.8 KG|120906237|31/10/2012|4E06A
7|GWF 580A 5.8 KG||4E06A7|GWF 580A 5.8 KG|1|Defective|||||Jan 1 1900 12:00AM|W|
SPIN_MOTOR||||||SJR|Sanctioned|nirjharc|EE3/W/100426|09/09/2014|ok|Spin Motor Ja
mmed,PCB changed many times Not agree to repair,asking for replacement Dealer re
place the machine to the customer|12200.00|12200.00|0.00|
EE3|subhasis|SUBHASISH DAS|944191|0|0||0|GHG|22/07/2014|25/07/2014|ALONG CO OPER
ATIVE GENERAL STORE|9436256075|4G72RS/GWI5511RES5.5KGTILTREDS|110900148|31/10/20
11|4G72RS|GWI5511RES 5.5KG TILT RED SLR||4G72RS|GWI5511RES 5.5KG TILT RED SLR|1|
Defective|||||Jan 1 1900 12:00AM|W|ELECTRICAL_DEFECT||||||PMR|Sanctioned|nirjha
rc|EE3/W/100427|09/09/2014|ok|PCB CHANGED FOR 3 TIMES,NOT AGREE TO REPAIR HOSTIL
E CUSTOMER,ASKING FOR REPLACEMENT DEALER ALREADY REPLACE THE MACHINE TO THE CUST
OMER|0.00|0.00|0.00|
EE3|salam|SHAHNOWAJA ALAM|944195|0|0||0|GB0|22/07/2014|30/08/2014|M/S SPANDAN|98
62941137|4GD207/GWS 6203 PPD 6.2 Kg WHI|1404002666|31/05/2014|4GD207|GWS 6203 PP
D 6.2 Kg WHITE||4GD207|GWS 6203 PPD 6.2 Kg WHITE|1|Defective|||||Jan 1 1900 12:
00AM|W|TUB_CRACKED||||||TWR|Sanctioned|nirjharc|EE3/W/100431|17/09/2014|OK|Tub c
rack, not reapairable New purchase, Dealer asking replacemnt |9250.00|9250.00|0.
00|
EE3|subhasis|SUBHASISH DAS|949359|0|0||0|G61|26/10/2014|28/10/2014|H BARMAN|9864
095588|4GD207/GWS 6203 PPD 6.2 Kg WHI|1404002473|23/10/2014|4GD207|GWS 6203 PPD
6.2 Kg WHITE||4GD207|GWS 6203 PPD 6.2 Kg WHITE|1|Defective|||||Jan 1 1900 12:00
AM|W|TUB_CRACKED||||||TZR|Sanctioned|souvikd|EE3/W/100441|28/10/2014|ok|new purc
hase,tub cracked Not agree to repair Asking for replacement|9250.00|9250.00|0.00
|
EE3|subhasis|Abhilekh Sharma|950452|0|0||0|G60|14/11/2014|19/11/2014|M/S UFONIC.
C/O-GAUTAM BARMAN||4GD207/GWS 6203 PPD 6.2 Kg WHI|1404002300|31/05/2014|4GD207
|GWS 6203 PPD 6.2 Kg WHITE||4GD207|GWS 6203 PPD 6.2 Kg WHITE|1|Damage|Transit be
tween Distributor|1800|275|No|Nov 15 2014 12:00AM|W|PCB||||||PTR|Sanctioned|nirj
harc|EE3/W/100451|21/11/2014|ok|Spare damage, Dealer asking for replacement |92
50.00|9250.00|0.00|
EE3|samartd|Samar Talukdar|996603|0|0||0|G60|13/03/2014|05/05/2014|LOKSHMI SERVI
CES PVT LTD|3612667229|4GD207/GWS 6203 PPD 6.2 Kg WHI|1310000796|30/11/2013|4GD2
07|GWS 6203 PPD 6.2 Kg WHITE||4GD207|GWS 6203 PPD 6.2 Kg WHITE|1|Defective|||||J
an 1 1900 12:00AM|W|MECHANICAL_ASSEMBLY||||||MNR|Sanctioned|nirjharc|EE3/W/1003
92|13/05/2014|ok|High noise is coming in running the machine Mechanical assembly

and Tub problem Need replacement|9250.00|9250.00|0.00|
EE3|kaushika|kaushik bhagabati|950067|0|0||0|G60|06/11/2014|08/11/2014|DINESH D
AS|7896350763|4GG217/GWS7002PPC 7.0 KG RED|1408006569|06/11/2014|4GG217|GWS7002P
PC 7.0 KG RED||4GG217|GWS7002PPC 7.0 KG RED|1|Defective|||||Jan 1 1900 12:00AM|
W|SPIN_MOTOR||||||SJR|Sanctioned|souvikd|EE3/W/100444|08/11/2014|ok|Doa case cus
tomer not agree to repaier his set customer asking for replacement classic also
asking for replacement|12520.00|12520.00|0.00|
EE3|kaushika|kaushik Bhagabati|942285|0|0||0|G60|24/06/2014|05/11/2014|TARANGA E
LECTRONIC|9859971447|4GG217/GWS7002PPC 7.0 KG RED|1308004844|30/09/2013|4GG217|G
WS7002PPC 7.0 KG RED||4GG217|GWS7002PPC 7.0 KG RED|1|Defective|||||Jan 1 1900 1
2:00AM|W|MECHANICAL_ASSEMBLY||||||MJR|Sanctioned|nirjharc|EE3/W/100443|07/11/201
4|OK|Dealer not agree to repaier his set Dealer asking for replacement |12520.00
|12520.00|0.00|
PRISE|2633815|4GG217/GWS7002PPC 7.0 KG RED|1309001921|31/10/2013|4GG217|GWS7002P
PC 7.0 KG RED||4GG217|GWS7002PPC 7.0 KG RED|1|Damage|Dealer / Distributor handli
ng|2000|900|No|May 30 2014 12:00AM|W|DAMAGE/DENT||||||KXR|Sanctioned|nirjharc|EE
3/W/100410|08/07/2014|ok|Stock damaged set. need replacement |12520.00|12520.00|
0.00|
EE3|kaushika|kaushik Bhagabati|941503|0|0||0|G94|10/06/2014|27/06/2014|RANJAN BE
HRA|8723953175|4GG217/GWS7002PPC 7.0 KG RED|1306000978|30/03/2014|4GG217|GWS7002
PPC 7.0 KG RED||4GG217|GWS7002PPC 7.0 KG RED|1|Defective|||||Jan 1 1900 12:00AM
|W|WASH_MOTOR||||||WNR|Sanctioned|nirjharc|EE3/W/100407|03/07/2014|OK|customer n
ot agree to repaier his set customer asking replacement |12520.00|12520.00|0.00|
EE3|salam|SHAHNOWAJA ALAM|996328|0|0||0|GFB|07/03/2014|08/03/2014|SANJEEB SURANA
|9435171837|4H7209/GWI5511WES 5.5KG TILT G|111000101|28/11/2013|4H7209|GWI5511WE
S 5.5Kg TILT GY WHITE|Replacement from Finished Goods Stocks|4H7209|GWI5511WES 5
.5Kg TILT GY WHITE|1|Defective|||||Jan 1 1900 12:00AM|W|PCB||||||PER|Sanctioned
|nirjharc|EE3/W/100383|27/03/2014|Ok|Froant loading m/c multiple time complain c
ame Now customer do not agree to repair need money refund or replace|0.00|0.00|0
.00|
PRISE|2633815|4HE117/GWS 6502 PPC|1309002504|31/10/2013|4HE117|GWS6502PPC - 6.5K
G RED||4HE117|GWS6502PPC - 6.5KG RED|1|Defective|||||Jan 1 1900 12:00AM|W|SPIN_
MOTOR||||||SNR|Sanctioned|nirjharc|EE3/W/100400|13/06/2014|OK|Spin motor of the
washing machine is found defective need replacement. |11510.00|11510.00|0.00|
EE3|samartd|Samar Talukdar|941376|0|0||0|G28|08/06/2014|27/06/2014|ANAMIKA DAS|9
706016324|4HE117/GWS 6502 PPC|1402000506|21/04/2014|4HE117|GWS6502PPC - 6.5KG RE
D||4HE117|GWS6502PPC - 6.5KG RED|1|Defective|||||Jan 1 1900 12:00AM|W|WASH_MOTO
R||||||WNR|Sanctioned|nirjharc|EE3/W/100405|30/06/2014|ok|New washing machine, w
ash motor is found defective, cust not allowing to repair |11510.00|11510.00|0.0
0|
EE3|subhasis|SUBHASISH DAS|944256|0|0||0|G61|23/07/2014|28/07/2014|TT SINGH|9085
747126|4HE117/GWS 6502 PPC|120404671|21/07/2014|4HE117|GWS6502PPC - 6.5KG RED|Re
placement from Finished Goods Stocks|4HE117|GWS6502PPC - 6.5KG RED|1|Defective||
|||Jan 1 1900 12:00AM|W|WASH_MOTOR||||||WJR|Sanctioned|souvikd|EE3/W/100415|28/
07/2014|ok|New Purchase,Wash motor defective CUSTOMER NOT AGREE TO REPAIR ASKING
FOR REPLACEMENT|11510.00|11510.00|0.00|
EE3|kaushika|kaushik Bhagabati|945139|0|0||0|G61|05/08/2014|18/08/2014|BHABA KOL
ITA|9954066121|4HE117/GWS 6502 PPC|1307001255|03/08/2014|4HE117|GWS6502PPC - 6.5
KG RED||4HE117|GWS6502PPC - 6.5KG RED|1|Defective|||||Jan 1 1900 12:00AM|W|TUB_
CRACKED||||||TWR|Sanctioned|souvikd|EE3/W/100418|18/08/2014|Doa case|Doa case ,c
ustomer not agree to repaier his set customer asking replacement |11510.00|11510
.00|0.00|
EE3|subhasis|Abhilekh Sharma|950453|0|0||0|G60|14/11/2014|19/11/2014|M/S UFONIC.
C/O-GAUTAM BARMAN||4HE117/GWS 6502 PPC|1309004037|31/10/2013|4HE117|GWS6502PPC
- 6.5KG RED||4HE117|GWS6502PPC - 6.5KG RED|1|Damage|Transit between Distributor
|1800|175|No|Nov 15 2014 12:00AM|W|PCB||||||PMR|Sanctioned|nirjharc|EE3/W/100454
|25/11/2014|ok , under damage policy Inner tub broken case customer returned|Mac
hine damage, dealer asking for replacement |11510.00|11510.00|0.00|
EE3|samartd|Samar Talukdar|994815|0|0||0|G71|28/01/2014|03/02/2014|DEBASIS PAL|9
435672351|4HE117/GWS 6502 PPC|1307003849|06/01/2014|4HE117|GWS6502PPC - 6.5KG RE
D||4HE117|GWS6502PPC - 6.5KG RED|1|Defective|||||Jan 1 1900 12:00AM|W|WASH_MOTO
R||||||TWR|Sanctioned|nirjharc|EE3/W/100370|03/02/2014|Ok|New washing machine fo
und wash tub assembly defective, cust not allowed to repair |11510.00|11510.00|0
.00|
EE3|subhasis|SUBHASISH DAS|948448|0|0||0|G60|09/10/2014|28/10/2014|AMARDEEP BORA
|9864231278|4JE156/GWS 6502 PPC SAWM CORAL|1402002509|21/05/2014|4JE156|GWS 6502
PPC SAWM CORAL PINK|Replacement from Finished Goods Stocks|4HE117|GWS6502PPC 6.5KG RED|1|Defective|||||Jan 1 1900 12:00AM|W|TUB_BURR||||||TLR|Sanctioned|nir
jharc|EE3/W/100442|28/10/2014|OK|New purchase,lint filter coming out due to wate
r Customer not agree to repair Asking for replacement|11400.00|11510.00|-110.00|
EE3|samartd|Samar Talukdar|993415|0|0||0|G71|18/12/2013|23/01/2014|G.B. ENTERPRI
SE G.B. ENTERPRISE|8811011690|4J13MR/WT EON 650 PF METALLIC|1305140044|24/10/201
3|4J13MR|WT Eon 650 PF Metallic Red||4J13MR|WT Eon 650 PF Metallic Red|1|Damage|
Dealer / Distributor handling|1800|400|No|Dec 19 2013 12:00AM|W|DAMAGE/DENT|||||
|KBR|Sanctioned|nirjharc|EE3/W/100371|03/02/2014|Ok|The top part of the cabinte
and wash tub is broken, need replacement |20900.00|20900.00|0.00|
EE3|subhasis|SUBHASISH DAS|950270|0|0||0|G71|10/11/2014|21/11/2014|BALA SHANKAR|
9435106029|4J13MR/WT EON 650 PF METALLIC|1205151164|31/12/2012|4J13MR|WT Eon 650
PF Metallic Red||4J13MR|WT Eon 650 PF Metallic Red|1|Defective|||||Jan 1 1900
12:00AM|W|MECHANICAL_ASSEMBLY||||||MJR|Pending for Approval|souvikd||//-||Mechan
ical assembly jammed Hostile customer asking for replacment |20900.00|20900.00|0
.00|
EE3|samartd|Samar Talukdar|940765|0|0||0|G60|29/05/2014|30/05/2014|ANJU BAISHYA|
9864010444|4E05MB/GWF 650FDHP 6.5KGDAC HO|101003831|28/06/2011|4E05MB|GWF 650FDH
P 6.5KGDAC HOTPUMBLU|Replacement from Finished Goods Stocks|4J13MR|WT Eon 650 PF
Metallic Red|1|Defective|||||Jan 1 1900 12:00AM|W|MECHANICAL_ASSEMBLY||||||MJR
|Sanctioned|nirjharc|EE3/W/100397|03/06/2014|ok|The machine is repeatedly showin
g problem and spare is not available, Problem not yet resolved from Aug 2013, or
der no. 989008|19510.00|20900.00|-1390.00|
EE3|subhasis|SUBHASISH DAS|946067|0|0||0|G60|24/08/2014|17/09/2014|SANDIP PAL|99
54033671|4JD2WR/GWS 6204 PPD WINE RED 6|1309000550|02/11/2013|4JD2WR|GWS 6204 PP
D WINE RED 6.2KG||4JE156|GWS 6502 PPC SAWM CORAL PINK|1|Defective|||||Jan 1 190
0 12:00AM|W|MECHANICAL_ASSEMBLY||||||MJR|Sanctioned|nirjharc|EE3/W/100430|17/09/
2014|OK|Mechanical assembly jammed Not agree to repair Asking for replacement|94
10.00|11400.00|-1990.00|
EE3|subhasis|SUBHASISH DAS|945159|0|0||0|G71|05/08/2014|30/08/2014|M/S BHORALI B
ROS|9854065424|4JG256/GWS 7002 PPC SAWM CORAL|1404007296|02/07/2014|4JG256|GWS 7
002 PPC SAWM CORAL PINK||4JG256|GWS 7002 PPC SAWM CORAL PINK|1|Damage|Transit be
tween Distributor|2000|375|No|Aug 11 2014 12:00AM|W|DAMAGE/DENT||||||KBR|Sanctio
ned|nirjharc|EE3/W/100432|23/09/2014|ok|CABINET SCRATCH AND DENT NOT AGREE TO RE
PAIR ASKING FOR REPLACEMENT|12520.00|12520.00|0.00|
EE3|kaushika|kaushik Bhagabati|943785|0|0||0|G61|15/07/2014|17/07/2014|YATISH KU
MAR|8133011275|4GG217/GWS7002PPC 7.0 KG RED|1405004949|15/07/2014|4GG217|GWS7002
PPC 7.0 KG RED|Replacement from Finished Goods Stocks|4JG256|GWS 7002 PPC SAWM C
ORAL PINK|1|Defective|||||Jan 1 1900 12:00AM|W|TUB_BURR||||||TWR|Sanctioned|sou
vikd|EE3/W/100413|18/07/2014|ok|Doa case ,customer not agree to repaier his set
customer asking for replacement |12520.00|12520.00|0.00|
EE3|samartd|Samar Talukdar|996650|0|0||0|G71|14/03/2014|24/03/2014|NIRANJAN DAS|
9854374663|4JG256/GWS 7002 PPC SAWM CORAL|130302111|23/01/2014|4JG256|GWS 7002 P
PC SAWM CORAL PINK||4JG256|GWS 7002 PPC SAWM CORAL PINK|1|Defective|||||Jan 1 1
900 12:00AM|W|TUB_BURR||||||TWR|Sanctioned|nirjharc|EE3/W/100381|24/03/2014|Ok|N
ew washing machine wash tub is found defective, customer not ready to repair it
need Replacement|12520.00|12520.00|0.00|
EE3|samartd|Samar Talukdar|997221|0|0||0|G60|28/03/2014|09/04/2014|A BEGUM|78967
78606|4JG256/GWS 7002 PPC SAWM CORAL|1312008836|22/02/2014|4JG256|GWS 7002 PPC S
AWM CORAL PINK||4JG256|GWS 7002 PPC SAWM CORAL PINK|1|Damage|Manufacturing Defec
t|1000|1000|No|Mar 28 2014 12:00AM|W|TUB_CRACKED||||||TWR|Sanctioned|nirjharc|EE

3/W/100386|09/04/2014|Ok|New washing machine, internal tub damage is found at de
mo. need replacement |12520.00|12520.00|0.00|
EE3|salam|SHAHNOWAJA ALAM|999064|0|0||0|G21|02/05/2014|03/05/2014|SAJJAL ROY|943
5060521|4K05A7/WT 600 C 6KG SILKY GREY|1312070467|14/02/2014|4K05A7|WT 600 C 6KG
Silky Grey||4K05A7|WT 600 C 6KG Silky Grey|1|Defective|||||Jan 1 1900 12:00AM|
W|PCB||||||PMR|Sanctioned|nirjharc|EE3/W/100391|08/05/2014|OK|WT600 m/c, PCB er
ratic behaviour. New purchase, customer already retuned m/c to deal high end cus
tomer|13200.00|13200.00|0.00|
EE3|samartd|Samar Talukdar|941299|0|0||0|G61|07/06/2014|12/06/2014|ANITA HAZARIK
A|9435116696|4K05A7/WT 600 C 6KG SILKY GREY|1405070814|29/05/2014|4K05A7|WT 600
C 6KG Silky Grey||4K05A7|WT 600 C 6KG Silky Grey|1|Defective|||||Jan 1 1900 12:
00AM|W|DRAIN_MOTOR||||||FDR|Sanctioned|nirjharc|EE3/W/100398|13/06/2014|OK|New W
M DOA case, drain motor is found defective customer not allowing to repair need
replacement|13200.00|13200.00|0.00|
EE3|salam|SAHNOWAJ ALAM|995448|0|0||0|G21|15/02/2014|17/02/2014|SAJJAL ROY|94350
60521|4K05A7/WT 600 C 6KG SILKY GREY|1312070467|14/02/2014|4K05A7|WT 600 C 6KG S
ilky Grey||4K05A7|WT 600 C 6KG Silky Grey|1|Defective|||||Jan 1 1900 12:00AM|W|
PCB||||||PMR|Sanctioned|souvikd|EE3/W/100376|25/02/2014|ok|WT600 m/c, PCB errat
ic behaviour. New purchase, customer already retuned m/c to deal Ned urgent repl
acement|13200.00|13200.00|0.00|
|9435060521|4K1377/WT EON 650 PF MET SILVE|1402160075|02/04/2014|4K1377|WT Eon 6
50 PF Met Silver Grey||4K1377|WT Eon 650 PF Met Silver Grey|1|Damage|Manufacturi
ng Defect|2945|350|No|Nov 15 2014 12:00AM|W|TUB_BURR||||||SOR|Sanctioned|nirjhar
c|EE3/W/100455|25/11/2014|ok , under damage policy|CABINET base damage AND ALIGH
MENT DEFECT motor defect NEED URGENT REPLACEMENT|21400.00|21400.00|0.00|
EE3|subhasis|SUBHASISH DAS|946212|0|0||0|G71|26/08/2014|10/10/2014|SEEMA AGARWAL
A|9435019030|4K1377/WT EON 650 PF MET SILVE|1305160444|28/06/2013|4K1377|WT Eon
650 PF Met Silver Grey||4K1377|WT Eon 650 PF Met Silver Grey|1|Defective|||||Jan
1 1900 12:00AM|W|MECHANICAL_ASSEMBLY||||||MJR|Sanctioned|nirjharc|EE3/W/100437
|15/10/2014|ok as special case|Mechanical assembly jammed Not agree to repair,as
king for replacement |21400.00|21400.00|0.00|
EE3|salam|SHAHNOWAJA ALAM|945940|0|0||0|GB0|21/08/2014|06/11/2014|PRANAB DEB||4K
1377/WT EON 650 PF MET SILVE|1305160336|02/11/2013|4K1377|WT Eon 650 PF Met Silv
er Grey||4K1377|WT Eon 650 PF Met Silver Grey|1|Defective|||||Jan 1 1900 12:00A
M|W|PCB||||||PER|Sanctioned|nirjharc|EE3/W/100449|19/11/2014|ok repeat failure c
ase|WT600 m/c, PCB erratic behaviour. HIGH END CUSTOMER, repeat failure NEED UR
GENT REPLACEMENT|21400.00|21400.00|0.00|
PRISE|2633815|4K1377/WT EON 650 PF MET SILVE|1305160187|15/07/2013|4K1377|WT Eon
650 PF Met Silver Grey||4K1377|WT Eon 650 PF Met Silver Grey|1|Defective|||||Ja
n 1 1900 12:00AM|W|WASH_MOTOR||||||WNR|Sanctioned|nirjharc|EE3/W/100399|13/06/2
014|OK|Wash motor is found defective Need replacement |21400.00|21400.00|0.00|
EE3|samartd|Samar Talukdar|996018|0|0||0|G60|28/02/2014|05/03/2014|MAMONI KHAN|9
PF Metallic Red|Replacement from Finished Goods Stocks|4K13RG|WT Eon 650 PF Met
Red Grey|1|Defective|||||Jan 1 1900 12:00AM|W|MECHANICAL_ASSEMBLY||||||MNR|Sanc
tioned|nirjharc|EE3/W/100379|08/03/2014|ok|New washing machine one time mechanic
al assemblly replaced 15/11/13 -992250, Mechanical assembly is showing high nois
e, cust not allowd to repair|20900.00|21400.00|-500.00|
EE3|naba|Naba Kalita|945977|0|0||0|G16|22/08/2014|29/08/2014|B CHAKARBOTIY|98591
44093|4K13RG/WT EON 650 PF MET RED G|1305151109|12/06/2014|4K13RG|WT Eon 650 PF
Met Red Grey||4K13RG|WT Eon 650 PF Met Red Grey|1|Defective|||||Jan 1 1900 12:0
0AM|W|MECHANICAL_ASSEMBLY||||||MJR|Sanctioned|nirjharc|EE3/W/100438|15/10/2014|o
k|mech. assy defect, spare not available at brach po no-100932, customer not agr
ee to wait long time Asking urgent replacement or refund money|21400.00|21400.00
|0.00|
EE3|kaushika|kaushik Bhagabati|948381|0|0||0|G61|08/10/2014|06/11/2014|PRANAB RA
J BANSHI|9435303703|4K13RG/WT EON 650 PF MET RED G|1305150030|01/11/2013|4K13RG|

WT Eon 650 PF Met Red Grey||4K13RG|WT Eon 650 PF Met Red Grey|1|Defective|||||Ja
n 1 1900 12:00AM|W|PCB||||||PGR|Sanctioned|nirjharc|EE3/W/100446|15/11/2014|Ok
as special case|FIRST TIME WMA Prob now pcb get prob customer asking for replace
ment|21400.00|21400.00|0.00|
EE3|samartd|Samar Talukdar|993870|0|0||0|G71|01/01/2014|10/01/2014|SWAPAN SEN|94
35546018|4K13RG/WT EON 650 PF MET RED G|1305150027|01/01/2014|4K13RG|WT Eon 650
PF Met Red Grey||4K13RG|WT Eon 650 PF Met Red Grey|1|Defective|||||Jan 1 1900 1
2:00AM|W|WASH_MOTOR||||||WOR|Sanctioned|souvikd|EE3/W/100365|11/01/2014|availabl
e|DOA case, new WM wash motor is found defective, customer not allowed to repair
|21400.00|21400.00|0.00|
EE3|samartd|Samar Talukdar|993360|0|0||0|G71|16/12/2013|19/02/2014|DR.PURODIP SA
IKIA DEKA|9864078402|4F5107/GWT6510 WAV 6.5 KG FLT|1262402800|31/12/2012|4F5107|
GWT 6510 WEV 6.5KGFLT WHITE|Replacement from Finished Goods Stocks|4K14MR|WT Eon
650 PFD Metallic Red|1|Defective|||||Jan 1 1900 12:00AM|W|SPARES_NOT_IN_STOCK|
|-|-|||PMR|Sanctioned|nirjharc|EE3/W/100377|26/02/2014|ok ALT MODEL PRICE DIFF R
S-5585/- WAIVED OFF APRV BY SOUVIK DHARA|Spare not available at HO. discontinued
model |0.00|22600.00|-22600.00|
EE3|samartd|Samar Talukdar|995498|0|0||0|G28|17/02/2014|19/02/2014|S SATHPATHI|9
PF Metallic Red|Replacement from Finished Goods Stocks|4K14MR|WT Eon 650 PFD Met
allic Red|1|Defective|||||Jan 1 1900 12:00AM|W|MECHANICAL_ASSEMBLY||||||MNR|San
ctioned|nirjharc|EE3/W/100378|26/02/2014|ok|new customer getting repeat problems
, earlier call no: 993937 and 993754 Not allowing to repair again.|20900.00|2260
0.00|-1700.00|
EE3|naba|Naba Kalita|945003|0|0||0|GHB|03/08/2014|20/08/2014|VANADANA PATHGIRI|9
PF Metallic Red||4k14MR|WT Eon 650 PFD Metallic Red|1|Defective|||||Jan 1 1900
12:00AM|W|PCB||||||PMR|Sanctioned|nirjharc|EE3/W/100422|26/08/2014|ok|Main pcb d
efect,high profile customer,2times repea customer not agree to repair the set As
king urgent replacement or refund money|20900.00|22600.00|-1700.00|
S|9678766154|4K14MR/WT EON 650 PFD METALLIC|1404140145|26/06/2014|4K14MR|WT Eon
650 PFD Metallic Red||4K14MR|WT Eon 650 PFD Metallic Red|1|Damage|Transit betwee
n Distributor|2150|375|No|Aug 8 2014 12:00AM|W|DAMAGE/DENT||||||KBR|Sanctioned|
nirjharc|EE3/W/100428|09/09/2014|ok , under damage policy|cabinet dent -damage,
witin policy Dealer not agree to repaire the set. Asking urgent replacement or r
efund money|22600.00|22600.00|0.00|
EE3|subhasis|SUBHASISH DAS|944715|0|0||0|G60|30/07/2014|23/09/2014|S ADHIKARI|98
64277240|4K14MR/WT EON 650 PFD METALLIC|1307140205|09/09/2013|4K14MR|WT Eon 650
PFD Metallic Red||4K14MR|WT Eon 650 PFD Metallic Red|1|Defective|||||Jan 1 1900
12:00AM|W|PCB||||||PGR|Sanctioned|nirjharc|EE3/W/100434|24/09/2014|ok|Within po
licy pcb defective Not agree to repair Asking for replacement|22600.00|22600.00|
0.00|
EE3|samartd|Samar Talukdar|940431|0|0||0|G28|24/05/2014|27/05/2014|MADHAB CH DAS
|8876333672|4K14MR/WT EON 650 PFD METALLIC|1305140129|24/05/2014|4K14MR|WT Eon 6
50 PFD Metallic Red||4K14MR|WT Eon 650 PFD Metallic Red|1|Defective|||||Jan 1 1
900 12:00AM|W|PCB||||||PGR|Sanctioned|souvikd|EE3/W/100396|29/05/2014|ok|New WM
pcb defective, DOA case |22600.00|22600.00|0.00|
S|9678766154|4K14MR/WT EON 650 PFD METALLIC|1404140145|31/05/2014|4K14MR|WT Eon
650 PFD Metallic Red||4K14MR|WT Eon 650 PFD Metallic Red|1|Damage|Transit betwee
n Distributor|2150|375|No|Jul 2 2014 12:00AM|W|DAMAGE/DENT||||||KBR|Sanctioned|
nirjharc|EE3/W/100429|09/09/2014|ok|cabinet dent -damage, witin policy Dealer no
t agree to repaire the set. Asking urgent replacement or refund money|22600.00|2
2600.00|0.00|
|9435060521|4K14MR/WT EON 650 PFD METALLIC|1305140086|22/08/2013|4K14MR|WT Eon 6
50 PFD Metallic Red||4K14MR|WT Eon 650 PFD Metallic Red|1|Defective|||||Jan 1 1
900 12:00AM|W|PCB||||||PMR|Sanctioned|nirjharc|EE3/W/100414|28/07/2014|OK|WT600
m/c, PCB erratic behaviour. New purchase, customer upset with set CUSTOMER IS R
EPLACED FROM DEALER END|22600.00|22600.00|0.00|
EE3|samartd|Samar Talukdar|996909|0|0||0|G60|21/03/2014|09/04/2014|K.S ANSARI||4
K14MR/WT EON 650 PFD METALLIC|1307140119|06/03/2014|4K14MR|WT Eon 650 PFD Metall
ic Red|Replacement from Finished Goods Stocks|4K14MR|WT Eon 650 PFD Metallic Red
|1|Damage|Dealer / Distributor handling|1200|1000|No|Mar 21 2014 12:00AM|W|TUB_C
RACKED||||||TWR|Sanctioned|nirjharc|EE3/W/100387|12/04/2014|ok|New washing machi
ne, internal tub damage is found at demo. need replacement |22600.00|22600.00|0.
00|
EE3|samartd|Samar Talukdar|997072|0|0||0|G60|25/03/2014|01/04/2014|JATIN DAS|985
9779307|4K14MR/WT EON 650 PFD METALLIC|1403140060|24/03/2014|4K14MR|WT Eon 650 P
FD Metallic Red||4K14MR|WT Eon 650 PFD Metallic Red|1|Defective|||||Jan 1 1900
12:00AM|W|DRAIN_MOTOR||||||FDR|Sanctioned|souvikd|EE3/W/100385|03/04/2014|ok|DOA
case, drain motor of new wm is found defective customer not ready to repair it.
Need replacement |22600.00|22600.00|0.00|
EE3|kaushika|kaushik Bhagabati|945803|0|0||0|G71|18/08/2014|20/08/2014|MR VIVEK
PAREKH|8134939363|4K1571/WT EON 650 PFH ROYAL GR|1405170064|18/08/2014|4K1571|WT
EON 650 PFH ROYAL GREY||4K1571|WT EON 650 PFH ROYAL GREY|1|Damage|Dealer / Reta
iler to Customer|3000|1000|No|Aug 18 2014 12:00AM|W|DAMAGE/DENT||||||KGR|Sanctio
ned|nirjharc|EE3/W/100419|20/08/2014|OK|Doa case ,customer not agree to repaier
his set customer asking replacement |0.00|0.00|0.00|
EE3|subhasis|Subhasis Das|946103|0|0||0|G28|25/08/2014|23/09/2014|CHINTU HALDAR|
9864020044|4K1571/WT EON 650 PFH ROYAL GR|1405170023|07/08/2014|4K1571|WT EON 65
0 PFH ROYAL GREY||4K1571|WT EON 650 PFH ROYAL GREY|1|Defective|||||Jan 1 1900 1
2:00AM|W|PCB||||||PMR|Sanctioned|nirjharc|EE3/W/100435|26/09/2014|ok|Machine pur
chased on 07/08/2014 and machine malfun on 25/08/2014, due to unavailability of
spares cus tomer will not allow to repair right now.|0.00|0.00|0.00|
EE3|salam|SHAHNOWAJA ALAM|946625|0|0||0|GB0|02/09/2014|06/11/2014|VIKRAM DEBVARM
A|9436450501|4G15S5/GWF 650 FC 6.5 Kg STN-C|121203884|02/11/2013|4G15S5|GWF 650
FC 6.5 Kg STN-CNDY|Replacement from Finished Goods Stocks|4K16M2|WT 650 CF 6.5KG
CAR. RED|1|Defective|||||Jan 1 1900 12:00AM|W|PCB||||||PTR|Sanctioned|nirjharc
|EE3/W/100448|19/11/2014|OK|WT600 m/c, PCB erratic behaviour. HIGH END CUSTOMER
NEED URGENT REPLACEMENT|16780.00|16960.00|-180.00|
EE3|subhasis|SUBHASISH DAS|948612|0|0||0|G60|12/10/2014|13/10/2014|BISWAJYOTY BH
ATTACHARJEE|9859930591|4K16M2/WT 650 CF 6.5KG CAR. RE|1408110011|11/10/2014|4K16
M2|WT 650 CF 6.5KG CAR. RED||4K16M2|WT 650 CF 6.5KG CAR. RED|1|Defective|||||Jan
1 1900 12:00AM|W|PCB||||||PMR|Sanctioned|souvikd|EE3/W/100436|13/10/2014|ok|Ne
w purchase,pcb defective Not agree to repair ASKING FOR REPLACEMENT|16960.00|169
60.00|0.00|
EE3|kaushika|kaushik Bhagabati|950673|0|0||0|G71|18/11/2014|22/11/2014|MANISH KU
MAR KOTHARI||4K16M2/WT 650 CF 6.5KG CAR. RE|1410110449|18/11/2014|4K16M2|WT 650
CF 6.5KG CAR. RED||4K16M2|WT 650 CF 6.5KG CAR. RED|1|Defective|||||Jan 1 1900 1
2:00AM|W|DAMAGE/DENT||||||KPR|Sanctioned|souvikd|EE3/W/100452|22/11/2014|ok as s
pecial case|Doa case ,customer not agree to repaier his set customer asking repl
acement |16960.00|16960.00|0.00|
|9435060521|4K16M2/WT 650 CF 6.5KG CAR. RE|1405111033|12/06/2014|4K16M2|WT 650 C
F 6.5KG CAR. RED||4K16M2|WT 650 CF 6.5KG CAR. RED|1|Defective|||||Jan 1 1900 12
:00AM|W|PCB||||||PMR|Rejected for revaluation|souvikd||//-|update as damage|WT60
0 m/c, PCB erratic behaviour. New purchase, Dealer asking replacemnt NEED URGEN
T REPLACEMENT|16960.00|16960.00|0.00|
EE3|salam|SHAHNOWAJA ALAM|947881|0|0||0|GB0|27/09/2014|14/11/2014|ABHIJIT DAS GU
PTA|8575648485|4K30MR/WT EON 700 PFD METALLIC|1312140075|28/06/2014|4K30MR|WT Eo
n 700 PFD Metallic Red|Replacement from Finished Goods Stocks|4K29RG|WT Eon 700
PF Met Red Grey|1|Defective|||||Jan 1 1900 12:00AM|W|PCB||||||PMR|Sanctioned|ni
rjharc|EE3/W/100447|15/11/2014|OK|WT EON 700 PFD, PCB obsolete. HIGH END CUSTOM
ER, repeat failure NEED URGENT REPLACEMENT|24700.00|23570.00|1130.00|
EE3|subhasis|Abhilekh Sharma|950426|0|0||0|G60|13/11/2014|19/11/2014|KABITA SHAR
MA|9435103037|4L0839/WT 620 CFS GRAPHITE GRE|1410191914|13/11/2014|4L0839|WT 620
CFS GRAPHITE GREY||4L0839|WT 620 CFS GRAPHITE GREY|1|Defective|||||Jan 1 1900

12:00AM|W|MECHANICAL_ASSEMBLY||||||KIR|Sanctioned|souvikd|EE3/W/100450|20/11/201
4|ok|Machine defective, customer asking for replacement |0.00|0.00|0.00|
EE3|salam|SHAHNOWAJA ALAM|949800|0|0||0|GB0|02/11/2014|14/11/2014|BHASKAR BHATAC
HARYA|9856349845|4L21MR/WT EON 650 PHU METALLIC|1408140367|18/10/2014|4L21MR|WT
EON 650 PHU METALLIC RED|Replacement from Finished Goods Stocks|4L21MR|WT EON 65
0 PHU METALLIC RED|1|Defective|||||Jan 1 1900 12:00AM|W|PCB||||||POR|Sanctioned
|nirjharc|EE3/W/100445|15/11/2014|OK|WTWT EON 650 PHUm/c, PCB erratic behaviour
. New purchase, customer asking replacemnt NEED URGENT REPLACEMENT|0.00|0.00|0.0
0|
|9435060521|6F1119/GME30CR1BIM|140100243|02/03/2014|6F1119|GME30CR1BIM||6F1119|G
ME30CR1BIM|1|Defective|||||Jan 1 1900 12:00AM|N|NO_DISPLAY||||||MXR|Sanctioned|
nirjharc|EE3/N/100111|21/11/2014|ok|magnetron damage, no heating New purchase, c
ustomer already retuned m/c to deal NEED URGENT REPLACEMENT|16800.00|16800.00|0.
00|
EE3|samartd|Samar Talukdar|994926|0|0||0|G60|31/01/2014|13/02/2014|VINOTI DUSHE|
9401541966|6G22MR/GME20CM2FJZ 20LMWGRCONV|1311000470|29/01/2014|6G22MR|GME20CM2F
JZ 20LMWGRCONV RDFLRL||6G22MR|GME20CM2FJZ 20LMWGRCONV RDFLRL|1|Defective|||||Jan
1 1900 12:00AM|N|MAGNETRON_ARCKING||||||MIR|Sanctioned|souvikd|EE3/N/100101|14
/02/2014|ok as doa|New microwave magnetron is not working. Need replacement, cus
tomer not allowing to repair. |12080.00|12080.00|0.00|
EE3|salam|SAHNOWAJ ALAM|994470|0|0||0|GB0|18/01/2014|17/02/2014|DR.S P NANDAN|84
14894171|6G22MR/GME20CM2FJZ 20LMWGRCONV|121000008|20/07/2013|6G22MR|GME20CM2FJZ
20LMWGRCONV RDFLRL||6G22MR|GME20CM2FJZ 20LMWGRCONV RDFLRL|1|Defective|||||Jan 1
1900 12:00AM|N|NO_HEATING||||||PDR|Rejected|salam||//-|to updated by depriciati
on policy|PCB changed but could not rectified. Trainer also involved but set cou
ld not be made ok customer asking for replacement|12080.00|12080.00|0.00|
EE3|souvikd|Souvik Dhara|943311|0|0||0|G28|08/07/2014|22/07/2014|KULAN BAISHYA|0
|6H21GM/GMX 20GA3 MKZ 20L MWGR|1403000022|08/07/2014|6H21GM|GMX20GA3 MKZ 20LMWGR
MR||6H21GM|GMX20GA3 MKZ 20LMWGR MR|1|Defective|||||Jan 1 1900 12:00AM|N|NO_HEA
TING||||||PRR|Sanctioned|souvikd|EE3/N/100109|22/07/2014|ok|demo time prob found
doa case |8300.00|8300.00|0.00|
EE3|samartd|Samar Talukdar|994850|0|0||0|G71|29/01/2014|12/02/2014|SANJIB KUMAR
SAHARIA|9435146718|6H23CM/GMX 20CA3 MKZ 20L MWGRC|131000273|09/01/2014|6H23CM|GM
X 20CA3 MKZ 20L MWGRCN MR||6H23CM|GMX 20CA3 MKZ 20L MWGRCN MR|1|Defective|||||Ja
n 1 1900 12:00AM|N|MAGNETRON_ARCKING||||||MIR|Sanctioned|nirjharc|EE3/N/100100|
13/02/2014|ok|New Microwave magnetron and sensor defective customer not allowed
to repair as new machine. |10800.00|10800.00|0.00|
EE3|kaushika|samar Talukdar|997992|0|0||0|G60|16/04/2014|19/04/2014|KHANINDA SAR
MA|9508571250|6H23CM/GMX 20CA3 MKZ 20L MWGRC|131000371|10/04/2014|6H23CM|GMX 20C
A3 MKZ 20L MWGRCN MR||6H23CM|GMX 20CA3 MKZ 20L MWGRCN MR|1|Defective|||||Jan 1
1900 12:00AM|N|OTHERS||||||PDR|Sanctioned|souvikd|EE3/N/100106|22/04/2014|ok|aft
re demo customer machine not working pcb defect .customer not agree to repair hi
s set customer asking for replacement|10800.00|10800.00|0.00|

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Branch|PRA maintained By|Service Exe/Manager|Service Order/Service Request|Sales

Company|Sales Order no|Sales Order date|Sales Position No|Service Area|SO/SR.Dt

.|9854739344|2JSTLS/RD EDGEPRO 190PDS 5.1 L|1311500308|28/12/2013|2JSTLS|RD Edg

EE3|kaushika|kaushik Bhagabati|947781|0|0||0|G91|26/09/2014|09/10/2014|M/S KHAIT

EE3|subhasis|SUBHASISH DAS|944288|0|0||0|G71|23/07/2014|28/07/2014|M/S G.B.ENTER

istributor|1625|275|No|Jun 10 2014 12:00AM|R|DENT/DAMAGE||||||KKR|Sanctioned|nir

PRISE|2633815|2KSTLP/RD EDGEPRO 190PDS 5.1 L|1401560415|02/03/2014|2KSTLP|RD Edg

tributor handling|4000|500|No|May 9 2014 12:00AM|R|DENT/DAMAGE||||||KKR|Sanctio

ON 343 P 3.3 Lush White||2L9KWH|RTEON 343 P 3.3 Lush White|1|Defective|||||Jan

EE3|kaushika|kaushik Bhagabati|950467|0|0||0|G60|14/11/2014|17/11/2014|N.K BARTH

RTEON 240 P 2.3 LUSH WINE||2LZCLW|RTEON 240 P 2.3 LUSH WINE|1|Damage|Dealer / Di

92|13/05/2014|ok|High noise is coming in running the machine Mechanical assembly

t|1000|1000|No|Mar 28 2014 12:00AM|W|TUB_CRACKED||||||TWR|Sanctioned|nirjharc|EE

J BANSHI|9435303703|4K13RG/WT EON 650 PF MET RED G|1305150030|01/11/2013|4K13RG|

CFS GRAPHITE GREY||4L0839|WT 620 CFS GRAPHITE GREY|1|Defective|||||Jan 1 1900

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