Professional Documents
Culture Documents
Costumer Intimacy
Costumer Intimacy
strategy?
The
Choice
Product
Cost
Customer
The
Choice
Product Leadership
Customer Intimacy
Product
Product
Product
Market Position
Values
Business Logic
Cost
Customer
Cost
Customer
Cost
Customer
Niche player
Delivering to the specific needs
of a particular market segment
Individual solutions
Identify customer needs and
develop solutions
Marketing/sales of unique
customer solutions
Develop products and sell them
to existing customers
Team work
Cost awareness
Experience
Individualism
Enterprize
Risk-taking
Fantasy unconventional
thinking
Knowledge
Customer teams
Self-governed teams
Long term relations
Initiative, opportunism
Trust