Professional Documents
Culture Documents
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LECTURE OUTLINE
Overview of management
What managers actually do
Managerial qualities
Management job roles
21st century management
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OVERVIEW OF MANAGEMENT
Management is achievement of
organisational goals through the
major functions of planning,
organising, leading and
controlling.
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OVERVIEW OF MANAGEMENT
Planning
The process of setting goals and deciding how best to
achieve them.
Organising
The process of allocating human and non-human resources
so that plans can be carried out successfully.
Leading
The process of influencing others to engage in the work
behaviours necessary to reach organisational goals.
Controlling
The process of regulating organisational activities so that
actual performance conforms to expected organisational
standards and goals.
Copyright 2005 McGraw-Hill Australia Pty Ltd
PPTs t/a Management: A Pacific Rim Focus 4e by Bartol, Tein, Matthews, Martin
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OVERVIEW OF MANAGEMENT
Achievement
Achievementof
oforganisational
organisationalgoals
goalsvia:
via:
1.
1. Planning
Planning
2.
2. Organising
Organising
3.
3. Leading
Leading
4.
4. Controlling
Controlling
Copyright 2005 McGraw-Hill Australia Pty Ltd
PPTs t/a Management: A Pacific Rim Focus 4e by Bartol, Tein, Matthews, Martin
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Work
Agenda
Work
Methods &
Roles
Management
Functions:
Planning
Organising
Leading
Controlling
Performance
(goal achievement)
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fragmented, brief.
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network of contacts.
Prefer verbal communicationespecially
via phone.
Control of own activitiesgood information
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MANAGERIAL ROLES
Interpersonal
Informational
Decisional
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INTERPERSONAL ROLE
Figureheads: Projecting a set of values,
communicating an image.
Leader role: Needs to be informed, as well as
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INFORMATIONAL ROLE
Monitor: Sifting, sorting, selecting information (to
information to subordinates.
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DECISIONAL ROLE
Entrepreneurial: Ability to identify opportunities
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DECISIONAL ROLE
Negotiator: Managers need precise and relevant
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MANAGERIAL KNOWLEDGE,
SKILLS & PERFORMANCE
Knowledge base
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MANAGERIAL KNOWLEDGE,
SKILLS & PERFORMANCE
Skills base
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MANAGERIAL KNOWLEDGE,
SKILLS & PERFORMANCE
Performance goals
Managers must also be able to function in two key
ways:
Effectively
Efficiently
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VERTICAL DIFFERENCES IN
MANAGEMENT ROLES
Top managersplanning, conceptual skills
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HORIZONTAL DIFFERENCES
IN MANAGEMENT ROLES
Functional managers
Specific, technical focus
General managers
Broad, whole of organisation/unit responsibilities
Project managers
Integrative, team focus
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MANAGING IN THE
21st CENTURY
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LECTURE SUMMARY
Overview of management
performance
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