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TOM & JERRY : IN FISTS OF FURRY

This document contains information which does not feature in the Tom and Jerry:
Fists of Furry manual.
Regarding the minimum spec information
Minimum Requirement
CPU SPEED
266MHZ
MEMORY 64MB
3D VIDEO
16MB OR HIGHER
AUDIO SOUNDBLASTER
CD-ROM 12X OR HIGHER
OPERATING SYSTEM
WINDOWS 98-SE
This is actually dependant on the operating system.
On Windows
On Windows
needs 24MB
On Windows
On Windows

95 this game will probably run on 32MB with 64MB recommended.


98 it will run OK in 64MB but not in 32MB because Windows 98
itself and that does not leave enough for the game.
ME 64MB should be fine.
2000 128MB should be fine.

CONTENTS
1. GENERAL COMMENTS AND TROUBLESHOOTING
1.1 Multitasking
1.2 Various suggestions for increasing the game's running speed
1.3 DirectX help
1.4 Updating drivers
2. VARIOUS SUGGESTIONS FOR IMPROVING THE GAME EXPERIENCE IN MULTIPLAYER MODE
3. COMMENTS ON VIDEO CARDS AND TROUBLESHOOTING
3.1 General troubleshooting for video cards
3.2 List of video cards with known problems
4. COMMENTS ON SOUND CARDS AND TROUBLESHOOTING
------------------------------------------------------------------------1. GENERAL COMMENTS AND TROUBLESHOOTING
1.1 Multitasking
When playing Tom and Jerry: Fists of Furry, no other program should be open in t
he background. For optimum results, make sure you close all programs before laun
ching Tom and Jerry: Fists of Furry, including current programs on the icon bar
next to the clock on the Windows 9x task bar.
If you have to go back into Windows during the game, we advise you to quit the g

ame by pressing the [ESC] key, then select 'Quit' in the following menus to retu
rn to Windows.
The [ALT+TAB] function can be accessed while the game is running. However, we ad
vise you not to use it too often so as not to slow down the game's performance.
1.2 Various suggestions for increasing the game's running speed
You can deactivate certain elements to make the game run faster. In the main men
u, click on the Options menu. From here, you can personalize levels of detail an
d game graphics by modifying sound, graphics and advanced options for optimal pe
rformance on your computer.
You are strongly advised against using the minimum installation if your computer
and hard-disk capacity allow a full installation.
For optimal performance, it is advisable to defragment your hard disk. Windows c
omes with a utility which enables you to defragment your hard disk.
1.3 DirectX help
If you encounter problems when installing and/or running Tom and Jerry: Fists of
Furry, make sure that your computer has version 8.0 or higher of DirectX. You c
an install DirectX from the Tom and Jerry: Fists of Furry CD. You can also obtai
n the most recent version from Microsoft (www.microsoft.com/directx). This site
also provides help in resolving problems that are frequently encountered with Di
rectX.
A note for WIN95 users, a later version of DirectX 8.0a will not function on WIN
95
1.4 Updating drivers
IMPORTANT:
The first thing to do to resolve any problem encountered with Tom and Jerry: Fis
ts of Furry is to update the drivers and all your PC's components. Most problems
are caused by drivers which have not been updated or correctly loaded.
Visit the manufacturers' sites for your sound, video and 3D cards to find out ab
out the latest available drivers.
2. VARIOUS SUGGESTIONS FOR IMPROVING THE GAME EXPERIENCE IN MULTIPLAYER MODE
- There are 1 and 2 player modes.
- The game does support 2 players on 1 PC. The game supports any DirectX compati
ble device capable of returning button input. I.e. Keyborad, joypad and joystick
.,but not mouse.
3. COMMENTS ON VIDEO CARDS AND TROUBLESHOOTING

3.1 General troubleshooting for video cards


If you encounter video problems when playing Tom and Jerry: Fists of Furry, cont
act your video card manufacturer to get the latest version of the drivers for yo
ur video card. Most manufacturers have Web sites where you can find updated driv
ers and troubleshooting advice for their products.
3.2 List of video cards with known problems
If you use one of the video cards below, you may encounter problems when playing
Tom and Jerry: Fists of Furry. We can suggest ways of getting round these probl
ems.
The following information applies to RADEON Products such as the RADEON 64MB DDR
, RADEON 32MB DDR and RADEON 32MB SDR.
RADEON Products are NOT supported in Windows 95.
There are no drivers currently under development for the Windows 95 environment.
NOTE: All video cards that have 4MB or 8MB of memory are not supported by Tom a
nd Jerry: Fists of Furry. The only exception to this rule is the Guillemot VANT
A chipset 8MB video card.

4. COMMENTS ON SOUND CARDS AND TROUBLESHOOTING


Deactivate mp3 file-reading software before launching Tom and Jerry: Fists of Fu
rry.
If you encounter sound problems when playing Tom and Jerry: Fists of Furry, cont
act your sound card manufacturer to get the latest version of the drivers for yo
ur sound card. Most manufacturers have Web sites where you can find updated driv
ers and troubleshooting advice for their products.
The fowllowing sound cards have caused problems in with the sound/music from Tom
and Jerry: Fists of Furry:
Diamond MX 400
NOTE: We have had instances in which certain CD-ROM drives (ASUS CD-S500/A - Cre
ative Labs model # CD4833E - Samsung SCR-3232) may cause minor problems with the
music in the game.

If you wish to contact the country specific hotline, please refer to the documen
ts here under :

1. HOTLINE PC CONTACTS USA


Technical Support

Whenever you contact the Technical Support Department, please include the follow
ing information or have it available if you are calling:
o Complete product title (including version number)
o Exact error message reported (if applicable) and a brief description of the pr
oblem
you're encountering
o Processor speed and manufacturer
o Amount of RAM
o Operating system
o Video card that you are using and amount of RAM it uses
o Maker and speed of your CD-ROM or DVD-ROM drive
o Type of Sound Card you are using
Contact us over the internet
This is the best way to contact us. Our website is open 24 hours a day 7 days a
week and it contains the most up to date Technical Support information availabl
e including patches that can be downloaded free of charge. We update the Suppor
t pages on a daily basis so please check here first for solutions to your proble
ms http://www.ubisoft.com/support
Contact us by phone
You can also contact us by phone by calling (919) 460-9778. Note that this numb
er is for technical assistance only. No hints or tips are given over the Techni
cal Support line. When calling our Technical Support line, please make sure you
are in front of your computer and have all of the necessary information listed
above at hand.
Be advised that our Technical Support Representatives are available to help you
Monday-Friday from 9 am- 9 pm (Eastern Standard Time).
Contact us by standard mail
If all else fails you can write to us at:
Ubi Soft Technical Support
2000 Aerial Center
Suite 110
Morrisville, NC 27560
Return policy
Please do not send any game returns directly to Ubi Soft Entertainment. It is o
ur policy that game returns must be dealt with by the retailer or online site wh
ere you purchased the product. If you have a damaged or scratched CD, please vi
sit our FAQ listing for your game and get the latest replacement policy and pric
ing.

2. HOTLINE PC CONTACTS SPAIN


SERVICIO TCNICO
Opciones de soporte tcnico.
Ubi Soft ofrece diversas opciones de ayuda y consulta para sus productos de soft
ware.
Uno de ellos es nuestra pgina web en: www.ubisoft.es

Otras opciones de ayuda y consulta:


Tambin puedes contactar por telfono, correo y mail con nuestro departamento de sop
orte tcnico.
Telfono: 902 11 78 03
Horario: de lunes a jueves, de 16:30 a 18:30
Direccin de correo: Ubi Soft Espaa, S.A.
C/ Playa de Liencres N2 (Edificio Londres) Planta 1
Ctra. N-VI Km.24
28230 Las Rozas
Madrid
Mail: servicio-tecnico@ubisoft.es

3. HOTLINE PC CONTACTS SCANDINAVIA


Slutbruger Support
Online Support Muligheder
Ubi Soft tilbyder forskellige support muligheder p vores spil:
En af disse er vores hjemmeside http://www.ubisoft.dk
Hvis du har et specifikt problem som ikke er beskrevet p vores hjemmeside kan du
kontakte os via e-mail p adressen support@ubisoft.dk
Ubi Soft Entertainment Nordic tilbyder ikke tips til spil. Vi kan kun hjlpe med p
roblemer som er teknisk relateret.
Andre Support Muligheder
Du kan ogs kontakte Ubi Soft Hotline via telefon eller fax:
Telefax: +45 38 33 34 49
Danmark
Telefon: +45 38 32 02 50
Sverige
Telefon: +46 08 704 96 90
Norge
Telefon: +47 22 15 43 40
Finland
Benyt venligst et af de ovenstende telefonnumre
Telefonerne er bne mandag til torsdag 9:00 - 17:00 og fredag 9:00 - 16:30
Vores post adresse er:
Ubi Soft Entertainment Nordic A/S
Nordre fasanvej 108
2000 Frederiksberg
Denmark
Ubi Soft Entertainment Nordic A/S Technical Support
On-line Support Options
Ubi Soft Nordic offers several on-line support options for their software produc

ts. One of these is our website http://www.ubisoft.dk


If you have a specific problem that is not addressed on our site you can send yo
ur question to us via e-mail at: support@ubisoft.dk
Ubi Soft Entertainment Nordic does not offer hints and tips for games. We can on
ly help with problems, which are technical related.
Other Support Options
You can also contact Ubi Soft Nordic Support by phone or fax:
Fax: + 45 38 33 34 49
Denmark
Phone: + 45 38 32 02 50
Sweden
Phone: + 46 08 704 96 90
Norway
Phone: + 47 22 15 43 40
Finland
Please use one of the above listed phonenumbers
The phones are open Monday to Thursday 9:00 - 17:00 and Friday 9:00 - 16:30
Our mailing address is:
Ubi Soft Entertainment Nordic A/S
Nordre fasanvej 108, 4
2000 Frederiksberg
Denmark

4. HOTLINE PC CONTACTS GERMANY


KUNDENDIENST
Bei allen technischen Fragen (Installation,etc.) hilft dir gerne unser technisch
es Support-Team. Es steht dir Mo-Fr von 9:00 - 19:00 Uhr unter folgender Nummer
zur Verfgung:
01805 - 554938 (0,12 ? / Minute)
Natrlich solltest du dich bei deinem Anruf mglichst in der Nhe deines PCs aufhalten
. Du kannst uns auch eine Email schicken oder besuche
unsere Internetseite www.ubisoft.de
Bitte berprfe die Sektion Support / frequently asked questions (FAQ). Die Antwort,
nach der du suchst, ist dort vielleicht schon enthalten. Solltest du nicht fndig
werden, benutze bitte unser Support-Formular.
Tipps und Tricks
Du kommst an einer bestimmten Stelle einfach nicht weiter? Unsere Tipps und Tric
ks-Spiele-Hotline steht dir tglich von 8:00 -24:00 unter folgender Nummer zur Ver
fgung:
0190 - 88241210 (1,86 ? / Minute)
Bitte schicke nie unaufgefordert Produkte und/oder Programme ein. Nimm bitte imm

er erst Kontakt mit uns auf, um die Verfahrensweise abzustimmen.


Vielen Dank fr dein Verstndnis.

5. HOTLINE PC CONTACTS UK
UBI SOFT UK TECHNICAL SUPPORT PC
On-line Support Options
Ubi Soft offers on-line support options for software products. One of these is
our website at: http://www.ubisoft.co.uk/support/.
If you have a specific problem that is not addressed on our site, you can send y
our question to us via e-mail at: techsupport@ubisoft.co.uk.
Please be as specific as you can be about the problem you are experiencing and h
ave the below details available:
- The
- The
- How
- The
n the
- The
rd.

name of the manufacturer of your computer system


brand and speed of the processor
much RAM you have
version number of windows you are using (if you aren't sure, right-click o
my computer icon on your desktop and select 'properties')
manufacturer name and model number of your video card, modem, and sound ca

Other Support Options


You can also contact Ubi Soft Technical Support by phone and fax. When you call
, please have all of the above mentioned information ready.
Ubi Soft Technical Support:
Hours:

0870 739 7670


Monday To Friday 8.00am - 11.00pm GMT

Ubi Soft Hintline:

0906 906 0200

Mailing Address:

Ubi Soft Entertainment Ltd.


Chantrey Court,

Minorca Road,
Weybridge,
SURREY. KT13 8DU.
Warranty
Ubi Soft guarantees to the original buyer of the product that the compact disc (
CD) supplied with this product shall not show any fault during a normal-use peri
od of ninety (90) days from the invoiced date of purchase.
Please return any defective product to; Ubi Soft Entertainment Ltd., Chantrey Co
urt, Minorca Road, Weybridge, Surrey, KT13 8DU together with this manual and you
r registration card if you have not already sent it to us. Please state your fu
ll name and address (including postcode), as well as the date and location of pu
rchase. You may also exchange the product at the place of purchase.
If a disc is returned without proof of purchase or after the warranty period has
expired, Ubi Soft will choose either to repair or to replace it at customer exp
ense. This warranty is invalid if the disc has been damaged through negligence,

accident or misuse, or if it has been modified after acquisition.


This software program, manual and packaging are protected by copyright and all r
ights are reserved by Ubi Soft. Documentation should not be copied, reproduced,
translated or transferred, in whole or in part and in whatever form, without pr
ior written agreement of Ubi Soft.
This software program, this CD and its documentation are sold as they stand. Ou
tside the guarantee period of 90 days concerning any manufacturing defect of the
CD, Ubi Soft will not extend any other guarantee concerning this program, this
CD nor its documentation, be it written or verbal, direct or implied, including
but without limitation of the above, guarantee and conditions of marketing and u
se for specific purposes even though the company may have been informed of such
use. Similarly, you shall be entirely responsible for any risks relative to uti
lisation, results and performance of this software program, of this CD and the d
ocumentation.
Ubi Soft shall in no event be liable to you or a third party fo
r indirect or consecutive damages, nor specific damages relative to ownership, t
he use or the wrongful use of this product and, within the limits provided by la
w, damages in case of bodily injury, even if Ubi Soft has been informed of such
possible damages or losses. The buyer wholly accepts that, in case of legal cla
im (contract, prejudice, or other) the liability of Ubi Soft shall not exceed th
e price value originally paid for the purchase of the product.
6. HOTLINE PC CONTACTS FRANCE
UBI SOFT votre service
Vous prouvez des difficults installer
es bloqu ou recherchez les codes ultimes
qute ? Vous voulez simplement en savoir
Voici toutes les coordonnes pour joindre
port Technique.

ou lancer un logiciel de notre gamme ? Vous t


vous permettant de progresser dans votre
plus sur nos prochains titres ?
notre Service Consommateurs et notre Sup

Service Consommateurs : infos, trucs et soluces


Vous ne progressez plus dans votre logiciel prfr ?
Vous dsirez connatre LE code de triche qui vous permettra de devenir un joueur inf
aillible ?
Vous voulez tre inform de notre actualit et de nos dates de sortie ?
Tel : 08.92.70.50.30. (0,34 /min)
Accs techniciens : lundi au vendredi 9h30-13h et 14h00-19h
Fax : 01.48.57.07.41
serviceconso@ubisoft.fr
Service Consommateurs Ubi Soft
28 rue Armand Carrel
93108 Montreuil Sous Bois

Support Technique
Vous prouvez des difficults lors des phases d'installation, de lancement ou d'excut
ion de votre logiciel ?

Vous dsirez tre inform des patches et mises jour concernant le produit que vous ven
ez d'acqurir ?
N'hsitez pas contacter notre Support Technique qui vous donnera la bonne marche s
uivre pour que vous puissiez exploiter votre logiciel comme il se doit.
Tel : 0825.355.306 (0,15 /min)
Accs techniciens : lundi au samedi 9h00-21h00
Fax : 0825.001.263 (0,15 /min)
supportechnique@ubisoft.fr
Support Technique Ubi Soft
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13859 Aix en Provence Cedex 3

36 15 UBI SOFT (0,34 /min) et site internet " www.ubisoft.fr "


Nos services minitel " 3615 UBI SOFT " et internet " www.ubisoft.fr " sont ouve
rts 24 heures/24 et 7 jours/7.
En vous rendant sur ces services, il vous sera possible de consulter les astuces
et solutions de la plupart des jeux de notre gamme, de nous poser vos questions
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rs ou de tlcharger les dmos ou les mises jour de vos logiciels favoris (uniquement
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Ces services proposent galement un catalogue partir duquel vous pourrez commander
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7. HOTLINE PC CONTACTS NL
Technische Ondersteuning
Ubi Soft heeft een aantal manieren om je te voorzien van informatie over onze ni
euwste spellen, tips, hulp en technische ondersteuning. En van die manieren is on
ze website: http://www.ubisoft.com.
Je kunt ook contact opnemen met de Ubi Soft klantenservice via telefoon. Als je
contact met ons opneemt, wees dan zo specifiek mogelijk over het probleem waar j
e mee zit.
Als je belt, zorg dan dat je alle volgende informatie bij de hand hebt: de naam
van de fabrikant van je computersysteem, het merk en de snelheid van de processo
r, hoeveel RAM je hebt, het versienummer van Windows (als je dat niet zeker weet
, klik je met rechts op de icoon My Computer/Deze Computer op je bureaublad en k
ies je Properties/Eigenschappen) en de fabrikant en het model en/of de soort gra
fische kaart, modem en geluidskaart.
Telefoonnummer: 0900 - 202 6766 (70 ecpm.) Tijden: maandag tot en met vrijdag va
n 09:30 tot 18:00 uur.

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