Question 1

Searches are used to locate ___ with very specific attributes.

Select one:
a. Patches
b. Tickets
c. Users
d. Agents

Question 2
When creating an Advanced Search, choose a Related field to enable the ___ dropdown.
Select one:
a. Keyword
b. Comparison Operator
c. Clients
d. Related

Question 3
Use ___ as a template for creating new Searches.
Select one:
a. Existing out of box Searches
b. Agent Templates
c. The LabTech Database
d. Google

Question 4
Where are new saved Searches found?
Select one:
a. In the Searches window
b. On each Agent
c. On each group

d. In the Navigation Tree

Question 5
If you are using a PSA with LabTech, how would that affect your review steps?
Select one:
a. It shouldnt if the tickets are synced
b. Tickets should only be reviewed from the PSA
c. The LabTech Server should first be rebooted
d. You should open a PSA ticket and start the timer first