Professional Documents
Culture Documents
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Mistake #2
When candidates cannot Tell me about a time when
You really have to be prepared to answer these questions accurately.
Hiring professionals call these type of questions Behavioral or SAO (Situation, Action,
Outcome) questions. The hiring manager is trying to use your past behavior as a
predictive measure for your future performance. They want to see how you have
handled similar problems or issues in your past. The hiring manager NEEDS to know
that you CAN solve their problemso in this section, show them that you are their
special problem solver.
Here is the format you must have in your mind when you answer these questions.
Situation: Explain the situation (problem)
Action: Explain what action you took
Outcome: Explain the outcome, but when you do this, make sure you use
quantifiable numbers i.e., show how you increased revenue, or decreased costs
by $4,000 per quarter or 23%.
Special Top Secret Hint: Hiring managers love numbers, dollars and percentages.
It helps them quickly measure your performance. So be specific!
Here are some sample Tell me about a time when questions.
Tell me about a time when:
You delivered a big project on time
You brought a former customer back into a current customer status
You launched a new product resulting in 20% revenue growth
You streamlined a major administrative nightmare
You fought the giant to get a C in Physics 202
Anything that required you to put a plan together to reach goals
WarningDont lie or over estimate, if you do not have hard numbers to back up
your story, then guesstimate on the conservative side and you might even tell the
hiring manager that you dont have the hard numbers, but here is you best
guesstimate.
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Mistake #3
Failure to know thyself
If Socrates were alive, hed give you this advice: Before you can sell thyself to an
employer, thou must first know thyself.
In other words, you MUST be the expert on your skills, your wants and your desires.
Remember that you are at least 50% of the equation here -- it takes a company and an
employee to create every job. And dont forget that you are interviewing the company,
too.
Example: Do you know what kind of workplace will be the best cultural or personality fit
for you?
When you visit a prospective employer, do you feel a fit with the other workers? Does
the building give off a positive vibe to you? Does it feel like a place where you can
produce your best results?
If not, then you should consider walking out the door.
I know a fellow recruiter who interviewed for a job with a top firm. As he walked into the
office, the interviewer quickly hid a pink bottle of Pepto Bismol and roll of Tums in his
desk drawer. As he sat down, my colleague noticed that papers were strewn all over the
office and carpeting -- the place was a mess. It became abundantly clear that this was
not where he wanted to be in five years, so he spent about 15 minutes talking and then
cordially ended the interview.
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Mistake #5
Failure to close the Deal
It does not matter if you are an IT guru, a receptionist, or a mechanic, if you want the job,
you are now a sales person, and yes you have to ask for the order...i.e. ask for the job.
Tell the hiring manger you want the job. A sample close would be: Mr. Hiring Manager,
based on our discussions and my background, I know that I can perform this job better
than any other candidate and I know that I can exceed your expectations. I want this
position. When do I start? or where do we go from here? Use whatever words you feel
comfortable with, but tell the manager you want the job and you are ready to start. Dont
just leave the interviewer wondering if you are interested.
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Bring five copies of your resume, and other supplemental material to the interview.
Examples of what else you might bring: drivers license, college transcript, driving record
(if required), and a brag book (your accomplishments collected in a 3-ring binder) etc.
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About www.InterviewPrep.com
Founded in 2002, www.InterviewPrep.com was created to provide job seekers with the
online tools needed to improve their interviewing skills.
You can forward this report to your friends and colleagues, as long as you make
no changes to it. Thank you!
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